When you’re putting together an email, especially for clients, every piece matters. It’s like building a strong, clear pathway for your message to travel.
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Subject Line: Your First Impression
The subject line is probably the most critical part of your email because it’s the first thing your recipient sees and often decides if they’ll even open it. It needs to be clear, concise, and informative. Avoid vague terms like “Hello” or “Question”. Instead, try to sum up the email’s purpose in a few words, like “Project X Update” or “Meeting Request: Monday, June 17 at 3 PM”. Keeping it under 10 words is usually a good idea, especially since many people check emails on their phones. You can also use “power words” to grab attention, but don’t overdo it.
Greetings: Setting the Tone
How you start your email sets the tone for the entire message. Always address the recipient by name if you know it. “Dear [Name]” or “Hi [Name]” are generally good, professional choices. If you don’t know the person’s name, addressing their role or team, like “Hello Support Team” or “Dear Hiring Manager,” is a decent alternative. Avoid overly casual greetings like “Hey” or “To whom it may concern” unless you’re absolutely sure it’s appropriate for your relationship with the client.
Body: Get to the Point
The body of your email is where you deliver your message, and it needs to be straightforward and easy to understand. Start by stating your purpose clearly and immediately. Tim Ferriss, for example, uses a great technique by opening with “I know you’re really busy and that you get a lot of emails, so this will only take sixty seconds to read”. For freelancers, summing up the email’s purpose in the first sentence is super effective.
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Key elements to include:
- Clarity and conciseness: Break down your message into short paragraphs or use bullet points and numbered lists to organize information. This makes it easier for busy clients to scan and understand.
- Focus on one topic: A professional email should generally stick to one main subject. If you have a lot to cover, consider attaching a separate document.
- Professional tone: Maintain a polite and positive tone, even when discussing difficult topics. Avoid slang, jargon, overly casual language, or sarcasm. Remember, email lacks the non-verbal cues of face-to-face conversations, so humor can easily be misinterpreted.
- Strong call to action (CTA): What do you want the recipient to do next? Make it crystal clear. Whether it’s to schedule a meeting, provide feedback, or make a payment, explicitly state the next step.
Sign-off and Signature: Polished Endings
Always close your email professionally. Phrases like “Best regards,” “Sincerely,” “Thank you,” or “I look forward to hearing from you” are appropriate. Your email signature should include your full name, job title, company name (if applicable), website, and phone number. This adds a layer of professionalism and makes it easy for clients to contact you outside of email if needed. Linkly – Link Building Network Alternatives
Proofreading: The Final Check
Never, ever skip proofreading your email before hitting send. A small typo or grammatical error can undermine your credibility and create a poor impression. It shows attention to detail and protects your professional reputation. Even if you’re using a template, quickly double-check everything. You can’t unsend an email, so make sure it’s perfect before it goes out.
Read more about Per My Last Email: Email Tips and Templates for Freelancers and Clients Review:
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