Custompatchess.com Reviews

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Based on checking the website, Custompatchess.com appears to be a dedicated online service specializing in custom embroidered and PVC patches, badges, and keychains.

The site emphasizes its decade-long experience in the industry, offering a wide range of patch types for various applications, from military and sports teams to personal use.

They highlight affordable pricing, fast turnaround, free US shipping, and a commitment to premium quality through a 21-step quality check process.

For anyone looking to create personalized patches, the website positions itself as a comprehensive solution with a focus on customer satisfaction and an intuitive design process.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

CustomPatchess.com Review & First Look

Upon an initial review of Custompatchess.com, the website presents itself as a robust platform for custom patch manufacturing.

The layout is clean, and the navigation is straightforward, making it easy for users to find information about their services.

The homepage immediately showcases their core offerings: custom embroidered patches and badges, highlighting key selling points such as “Fast Turnaround,” “Free US Shipping,” “Free Quote,” and “Premium Quality.” This immediate clarity is crucial for a positive user experience, especially for those seeking customized products.

Initial Impressions and User Interface

The website’s design employs a professional aesthetic with clear calls to action.

Users are encouraged to “Get Free Quote” or “Design Your Own Patch In a Few Clicks,” which streamlines the inquiry process. Deliverelectrical.co.uk Reviews

The visual presentation includes various examples of patches for different industries, like baseball, army, airsoft, and even specific items like letterman jackets and hats, giving prospective clients a concrete idea of the possibilities.

This visual merchandising is effective in engaging potential customers and illustrating the breadth of their capabilities.

Transparency and Credibility Indicators

Custompatchess.com makes an effort to build trust by prominently featuring testimonials such as “7000+ clients have bought our custom embroidered patches, and their words are the real testaments.” While specific, verifiable third-party review links are not immediately apparent on the homepage, the mention of “Genuine Word-of-Mouth” and invitations to “Skim through the reviews” suggest an awareness of the importance of social proof.

They also emphasize their long-standing presence in the market, stating they have been producing wholesale custom patches in the USA for “over a decade,” which contributes to perceived reliability.

Core Services Offered

The website clearly outlines two primary services beyond just patch production: Baxson.com Reviews

  • Embroidery Digitizing Services: This service converts designs into digitized files suitable for embroidery, which is a foundational step for producing high-quality embroidered patches. They claim this service “inspires innovation in each design.”
  • Vector Art Service: For those with raster images like JPGs, Custompatchess.com offers to transform them into high-resolution vector files. This is essential for ensuring sharp, scalable designs suitable for printing on various accessories, including patches.

CustomPatchess.com Features

Custompatchess.com offers a comprehensive suite of features designed to make the custom patch creation process as seamless and customer-centric as possible.

These features address various aspects of design, production, and delivery, aiming to provide a one-stop shop for all custom patch needs.

Customization Options and Product Range

One of the standout features is the vast array of customization options.

Custompatchess.com offers a diverse portfolio of patch types, including:

  • Embroidered Patches: The classic and most popular option, known for its textured, raised appearance.
  • Woven Patches: Ideal for intricate details and smaller text, offering a flatter finish than embroidery.
  • Chenille Patches: Often used for a plush, fuzzy look, common on letterman jackets.
  • Leather Patches: Provides a rugged, sophisticated look, perfect for branding or a unique aesthetic.
  • PVC Patches: Durable and waterproof, excellent for outdoor gear and modern designs.
  • Sublimated Patches: Best for photographic images or designs with complex gradients, offering vibrant, full-color reproduction.

They also offer different backing options like plastic, Velcro, iron-on, magnetic, clutch pins, and self-stick, providing flexibility based on how the patch will be applied. 247protection.co.uk Reviews

This extensive range ensures clients can find the perfect solution for their specific requirements, whether it’s for custom iron-on patches, sew-on patches, or Velcro name patches.

Design and Approval Process

Custompatchess.com outlines a straightforward, three-step process for getting custom patches:

  1. Idea Exchange & Quote Request: Clients initiate the process by discussing their ideas with the design team or requesting a quote. Specifications like backing, thread, color, and material are mutually decided.
  2. Design Replication & Approval: The design team translates the client’s idea into a digital proof. Crucially, clients can request unlimited free revisions at this stage until they are “fully satisfied with the end product.” This commitment to revisions significantly minimizes the risk of client dissatisfaction.
  3. Production & Dispatch: Once the design is approved, it moves to the production phase, and clients receive tracking information. Punctual deliveries are emphasized as a “unique trademark.”

Quality Assurance and Material Standards

The website highlights a strong commitment to quality, stating they adhere to a “21 step quality check process.” This rigorous internal standard is intended to ensure that “every dispatched cotton badge bespoke expertise of our professional and surpasses the hopes of buyers.” They claim to use “Top-notch quality materials” and have invested in “modernized machines” while maintaining a “traditional legacy” of craftsmanship. This blend of modern technology and traditional expertise aims to deliver a superior product.

Customer Support and Accessibility

Custompatchess.com stresses its focus on customer service, proclaiming to be a “peerless blend of first-class quality, ingenious ideas, and the best customer service.” They offer “24/7 Support” to ensure clients can get their queries resolved promptly.

The website also mentions a “no minimum order limits” policy for custom patches, making their services accessible to small orders and individual buyers, rather than solely catering to bulk requests. Web.onenode.online Reviews

This approach broadens their appeal and ensures that quality is not sacrificed regardless of order size.

CustomPatchess.com Pros & Cons

When evaluating Custompatchess.com, it’s important to consider both the strengths and potential areas for improvement based on the information provided on their website.

For those seeking custom patches, understanding these aspects can help in making an informed decision.

CustomPatchess.com Pros

  • Extensive Customization and Product Range: The website clearly offers a wide variety of patch types embroidered, woven, chenille, leather, PVC, sublimated and backing options iron-on, Velcro, magnetic, etc.. This breadth ensures customers can find precisely what they need, from custom army patches to custom baseball patches.
  • Unlimited Free Revisions: A significant advantage is the policy of allowing unlimited free revisions during the design approval phase. This empowers clients to ensure the final design perfectly matches their vision before production begins, greatly reducing the risk of dissatisfaction.
  • No Minimum Order Quantity: The ability to order custom patches with “no minimum order limits” is a huge plus for individuals, small businesses, or those needing only a few unique pieces. Many competitors often have high minimums, making this a competitive edge.
  • Focus on Quality Control: The stated “21 step quality check process” and the commitment to using “Premium Quality” materials suggest a strong emphasis on delivering durable and visually appealing products.
  • Fast Turnaround and Free US Shipping: These are attractive benefits for customers who need their patches quickly and want to avoid additional costs. The promise of “Punctual deliveries” is also a reassuring factor.
  • Decade of Experience: Highlighting “over a decade” in the industry suggests a level of expertise and stability that new companies might lack. This experience likely translates into refined processes and a deeper understanding of customer needs.
  • Comprehensive Design Services: Beyond just production, the offering of Embroidery Digitizing and Vector Art services is a valuable asset for clients who may not have print-ready artwork, simplifying the entire process from concept to creation.

CustomPatchess.com Cons

  • Lack of Direct Online Pricing: While they mention “affordable prices” and “Wholesale Custom Patches – Starting From $7,” specific pricing tiers or a transparent pricing calculator are not readily available on the main pages. Customers need to “Get Free Quote” or contact customer support for a final cost, which can be less convenient than instant online quotes for some users.
  • Limited Online Reviews/Testimonials Access: While the website claims “7000+ clients” and mentions “Genuine Word-of-Mouth,” direct links to third-party review platforms like Trustpilot, Google Reviews, or BBB are not immediately visible. This can make it harder for new customers to independently verify the company’s reputation and customer satisfaction claims.
  • Refund Policy Nuances: The cancellation policy states that an order can only be canceled within 24 hours, and if work has begun, a percentage might be deducted. If the order has entered the production phase, “no refund shall be made.” While standard for custom products, this strictness might be a point of concern for some if unexpected issues arise post-design approval.
  • No Immediate Design Tool: The website emphasizes a “Design Your Own Patch In a Few Clicks” approach but doesn’t appear to offer an interactive online design tool where users can upload, manipulate, and preview designs in real-time before requesting a quote. The process seems to be more reliant on email or quote requests for initial design consultation.
  • Generic Contact Information: While phone and email are provided, the absence of a physical address or a dedicated customer service portal beyond basic email can sometimes raise questions about the company’s physical presence or structured support system for complex issues.
  • Claim of “Best Patch Maker” is Self-Proclaimed: The website repeatedly refers to itself as the “best patch maker in USA” or “leading patches design agency.” While confidence is good, without strong, verifiable external validation, such claims remain self-assessments.

CustomPatchess.com Alternatives

For those exploring options beyond Custompatchess.com for custom patches, the market offers several reputable alternatives, each with its own strengths.

When considering alternatives, factors such as pricing models, design tools, material options, turnaround times, and customer service should be weighed. Aokaengineering.com Reviews

Top Competitors in the Custom Patch Market

  1. ThePatchAuthority.com:

    • Overview: A well-known player offering a wide array of custom patches including embroidered, PVC, woven, and chenille. They often highlight competitive pricing and a user-friendly quote system.
    • Key Differentiators: Known for high-quality stitching and detailed work. Often feature an intuitive online quote builder that allows for immediate price estimations based on size, quantity, and patch type. They also typically have a strong focus on corporate and bulk orders.
    • Pros: Transparent pricing, extensive material options, good for large orders, strong customer support reputation.
    • Cons: Minimum order quantities might be higher for certain patch types, turnaround times can vary.
  2. Patches4Less.com:

    • Overview: As the name suggests, this company aims to offer competitive pricing on custom patches. They provide various types, from embroidered to dye-sublimated.
    • Key Differentiators: Often features promotional deals and discounts, making them attractive for budget-conscious buyers. They emphasize a simple ordering process and free quotes.
    • Pros: Very competitive pricing, frequent discounts, wide range of patch styles, free design and proofs.
    • Cons: Quality might be perceived as standard rather than premium for some users, customer service response times can fluctuate.
  3. PatchSuperstore.com:

    • Overview: Offers a comprehensive selection of custom patches including embroidered, iron-on, leather, and woven, catering to a broad clientele.
    • Key Differentiators: Known for its robust online design tools, allowing customers to upload artwork and customize details directly on the site, often with instant proofs. They also provide detailed information on different patch types and their best uses.
    • Pros: Excellent online design interface, wide material selection, good for both small and large orders, educational resources.
    • Cons: Pricing may be slightly higher than some budget alternatives, turnaround times can be standard.
  4. CustomPatches.com:

    • Overview: A straightforward name that often implies direct service. They provide various custom patch solutions, emphasizing quality and customer satisfaction.
    • Key Differentiators: Often focus on personalized service and attention to detail, making them suitable for complex or unique design requirements. They typically offer free quotes and digital proofs.
    • Pros: Good for intricate designs, strong emphasis on customer service, reliable quality.
    • Cons: Pricing details are usually quote-based, and may not be as immediately transparent as some competitors.

Factors to Consider When Choosing an Alternative

  • Pricing Transparency: Do they offer an instant quote calculator, or do you have to wait for a manual quote?
  • Online Design Tools: Can you upload and preview your design directly on their site?
  • Minimum Order Quantity MOQ: Is there a minimum number of patches you must order, or can you order just one?
  • Turnaround Time: How quickly can they produce and ship your order? Are rush options available?
  • Material and Backing Options: Do they offer the specific patch type and backing you require e.g., iron-on, Velcro, sew-on?
  • Customer Reviews and Reputation: What do independent reviews say about their quality, customer service, and reliability? Look for reviews on third-party sites like Trustpilot, Google My Business, or the Better Business Bureau.
  • Design Proofs and Revisions: How many revisions are included, and at what stage are they offered?

By comparing Custompatchess.com against these alternatives using the criteria above, individuals and businesses can select the provider that best aligns with their specific needs, budget, and expectations for custom patches. Upstreamliving.uk Reviews

How to Get a Quote from CustomPatchess.com

Obtaining a quote from Custompatchess.com is designed to be a straightforward process, primarily initiated through their website’s quote request system.

Since direct online pricing isn’t immediately available for all products, this is the primary method to get a tailored cost estimate for your custom patch order.

Steps to Request a Free Quote

  1. Locate the “Get Free Quote” Button: The website prominently features “Get Free Quote” buttons throughout the homepage and likely on service-specific pages. This is the primary gateway to initiate your inquiry.
  2. Access the Quote Request Form: Clicking this button will typically lead you to an online form where you’ll need to provide details about your desired custom patches.
  3. Provide Design and Quantity Details:
    • Upload Your Design: You’ll likely be prompted to upload your artwork or logo. This is crucial for the design team to understand the complexity and detail of your patch. Acceptable file formats usually include JPG, PNG, PDF, AI, EPS, etc.
    • Specify Patch Type: Indicate whether you want embroidered, PVC, woven, chenille, leather, or sublimated patches.
    • Dimensions Size: Provide the desired height and width of your patch in inches or centimeters. The size significantly impacts the cost.
    • Quantity: Enter the number of patches you wish to order. As Custompatchess.com states “no minimum order limits,” you can inquire about any quantity, but larger quantities usually result in a lower per-patch cost.
    • Backing Option: Choose your preferred backing: iron-on, sew-on, Velcro, plastic, magnetic, clutch pins, or self-stick.
    • Special Features: Mention any specific requirements like border type e.g., merrowed, hot cut, thread colors, or metallic threads.
  4. Provide Contact Information: Fill in your name, email address, and phone number so their team can get back to you with the quote and any follow-up questions.
  5. Add Any Additional Notes: Use a comments or notes section to add any further details, context, or specific instructions for your design that might not fit into other fields.
  6. Submit the Form: Once all details are accurately entered, submit the form.

What Happens After Submission

After submitting your quote request, Custompatchess.com’s team will review your specifications.

  • Design Review: Their designers will assess your artwork for feasibility and complexity.
  • Quote Generation: Based on your design, size, quantity, patch type, and backing, they will calculate a customized price.
  • Communication: A representative will typically reach out to you via email or phone with your quote and potentially a digital proof of your design. This is also an opportunity to discuss any revisions or clarifications before proceeding.

Tips for an Accurate Quote

  • Be Specific: The more details you provide upfront about your design and requirements, the more accurate your initial quote will be.
  • High-Quality Artwork: Submit the highest resolution artwork you have. Vector files AI, EPS, PDF with vector data are generally preferred for the best outcome, especially for their vector art service.
  • Ask Questions: If you have any uncertainties about patch types, backing options, or material choices, don’t hesitate to ask their customer support for clarification during the quote process.

By following these steps, you can efficiently obtain a detailed quote from Custompatchess.com for your desired custom patches, setting the stage for the design and production phases.

CustomPatchess.com Pricing

Understanding the pricing structure of custom patches is crucial for budgeting, and Custompatchess.com, like many custom manufacturers, operates on a quote-based system rather than displaying a fixed price list for all products. Wtrawleigh.ca Reviews

While they advertise “MOST AFFORDABLE PRICES” and “Wholesale Custom Patches – Starting From $7,” the final cost for any specific order depends on several variables.

Key Factors Influencing Patch Pricing

The cost of custom patches is primarily determined by the following elements:

  • Size of the Patch: This is often the most significant factor. Larger patches require more material and embroidery thread or PVC/woven material, leading to higher costs.
  • Quantity Ordered: As is standard in manufacturing, the unit cost per patch decreases as the quantity increases. This is due to economies of scale in setup and production. Custompatchess.com highlights “no minimum order limits,” which is excellent for small orders, but expect a higher per-patch cost for lower quantities.
  • Complexity of the Design:
    • Stitch Count for embroidered patches: More intricate designs with finer details and more colors require a higher stitch count, increasing the time and resources needed for embroidery, thus raising the cost.
    • Number of Colors: While Custompatchess.com doesn’t explicitly state a color limit, some companies charge more for a higher number of distinct colors in a design.
    • Detail Level for PVC/woven/sublimated: Extremely detailed designs, especially those with small text or fine lines, might require more specialized production techniques.
  • Patch Type: Different patch types have different production costs:
    • Embroidered Patches: Generally cost-effective for a wide range of designs.
    • PVC Patches: Can be more expensive due to the mold creation process, but offer durability.
    • Chenille Patches: Often higher in cost due to the unique texture and specialized production.
    • Leather/Sublimated/Woven Patches: Pricing varies based on material and printing complexity.
  • Backing Option: While some basic backings might be included, specialized backings like heavy-duty Velcro or magnetic options could incur additional charges.
  • Rush Orders/Expedited Shipping: If you need your patches by a specific, tight deadline, there might be extra fees for rush production and faster shipping. Custompatchess.com mentions “Fast Turnaround” but urgent deliveries may still have a premium.

Understanding “Starting From $7”

The “Starting From $7” price point likely refers to the lowest possible cost for a very small, simple patch ordered in a larger quantity.

For example, a small embroidered patch e.g., 1-2 inches ordered in a bulk quantity e.g., 500+ pieces might achieve this low unit price.

It’s important for customers to understand that custom work rarely has a single flat rate, and their specific design and quantity will dictate the final price. Codespeedy.com Reviews

Getting an Accurate Price

To get an exact price for your order, the only way is to submit a “Get Free Quote” request on Custompatchess.com’s website. This allows their team to assess your specific design and quantity requirements and provide a tailored cost estimate. It’s advisable to be as detailed as possible in your quote request to receive the most accurate pricing.

How to Cancel CustomPatchess.com Order

Canceling an order with Custompatchess.com follows a specific policy, which is critical for customers to understand to avoid potential fees or loss of payment.

The policy hinges on the stage of the order and the timing of the cancellation request.

CustomPatchess.com Cancellation Policy Overview

Based on the information provided, the cancellation policy is structured as follows:

  • Cancellation Window: An order can only be canceled within 24 hours of placement. This is a relatively short window, emphasizing the need for quick decisions and clear communication.
  • Impact of Design Work: If the designer has already begun working on your patch design within that 24-hour window, a “certain % might be deducted” from your refund. This deduction likely covers the labor and resources already expended on the design phase.
  • No Refund in Production Phase: “If the order has entered the production phase, no refund shall be made.” This is a standard practice for custom manufacturing, as materials have been cut, production lines have been initiated, and the product is being made specifically for the client, making it difficult or impossible to resell.

Steps to Cancel an Order

  1. Act Immediately: If you need to cancel, do so as soon as possible, ideally within the 24-hour window.
  2. Contact Customer Support: The primary method for cancellation is to get in touch with Custompatchess.com’s customer support.
    • Phone: Call them directly at +1 929 201 3767. This is often the fastest way to communicate urgent requests.
    • Email: Send an email to their provided address, which appears to be or similar. Clearly state your order number, reason for cancellation, and request confirmation of the cancellation.
  3. Refer to Refund Policy: For detailed understanding, the website suggests referring to their “refund policy page.” It’s always wise to review this in full before placing an order to be aware of all terms.
  4. Confirm Cancellation: Ensure you receive a confirmation from Custompatchess.com that your order has been canceled and any applicable refund amount has been processed or will be. Keep records of all communication.

Important Considerations

  • Timing is Everything: The 24-hour window is critical. If you miss this, even if production hasn’t started, a deduction might apply if design work has commenced.
  • Review Before Approval: Given the strict no-refund policy once production begins, it is paramount that you thoroughly review and approve your design proof before giving the green light. The unlimited free revisions offered during the design phase are your opportunity to ensure everything is perfect.
  • Understand Custom Nature: Custom patches are made-to-order products. Unlike off-the-shelf items, they cannot be restocked or resold if an order is canceled after production has started, which is why the cancellation policy becomes stricter at that stage.

By adhering to these steps and understanding the policy, customers can navigate the cancellation process with Custompatchess.com as smoothly as possible. Ital-design.de Reviews

CustomPatchess.com vs. Competitors

When evaluating Custompatchess.com against its competitors in the custom patch market, several key aspects stand out, offering a clearer picture of its strengths and weaknesses relative to others.

This comparison helps potential buyers make an informed decision based on their specific priorities.

Key Differentiating Factors

  1. Pricing Model:

    • Custompatchess.com: Emphasizes “affordable prices” and “Starting From $7” for wholesale, but relies on a quote-based system for final pricing. This means instant online pricing isn’t available.
    • Competitors e.g., ThePatchAuthority.com, Patches4Less.com: Many competitors offer transparent online quote calculators where customers can input dimensions, quantity, and patch type to get an immediate price estimate. Patches4Less.com often advertises very competitive pricing and frequent discounts.
    • Analysis: While Custompatchess.com promises affordability, the lack of immediate pricing could be a minor inconvenience for those wanting quick comparisons without direct contact. Competitors with instant quotes offer greater transparency upfront.
  2. Minimum Order Quantity MOQ:

    • Custompatchess.com: A significant advantage is their “no minimum order limits,” making them highly accessible for individuals or small businesses needing just one or a few patches.
    • Competitors: Many competitors, especially those focused on wholesale, often have MOQs ranging from 10 to 50 or even 100 patches. While some smaller companies also offer no MOQs, it’s a strong selling point for Custompatchess.com.
    • Analysis: Custompatchess.com shines here for small-batch orders, whereas some competitors might be better suited for larger, bulk purchases due to their pricing structures at higher volumes.
  3. Design Process and Tools: Melady.eu Reviews

    • Custompatchess.com: Relies on clients submitting their design ideas and then the in-house team creating proofs with “unlimited free revisions.” This is a hands-on service approach.
    • Competitors e.g., PatchSuperstore.com: Some competitors offer advanced online design tools where users can upload artwork, customize options, and see a real-time preview of their patch, potentially with instant proofs.
    • Analysis: Custompatchess.com’s approach with unlimited revisions is excellent for ensuring satisfaction, but those who prefer to “play” with their designs independently might find competitors with robust online tools more appealing.
  4. Quality Assurance and Materials:

    • Custompatchess.com: Highlights a “21 step quality check process” and uses “Top-notch quality materials.”
    • Competitors: Most reputable patch manufacturers also emphasize quality materials and rigorous checks. The actual perceived quality can often be subjective until a physical product is received.
    • Analysis: This is an area where all serious players claim high standards. Customer reviews on third-party sites would be more indicative of consistent quality across the board.
  5. Customer Support and Experience:

    • Custompatchess.com: Claims “24/7 Support” and a strong focus on customer satisfaction.
    • Competitors: Varies widely. Some have dedicated account managers, others rely heavily on online FAQs and email support.
    • Analysis: Custompatchess.com’s emphasis on responsive support is a positive, but without external reviews, it’s hard to compare the actual user experience against competitors.

Scenario-Based Comparison

  • For Small Orders/Personal Use: Custompatchess.com is highly competitive due to its “no minimum order” policy.
  • For Businesses Needing Bulk Orders: Custompatchess.com likely offers good wholesale pricing, but competitors with instant bulk calculators might simplify the quoting process.
  • For Designers/Those Who Want Control: Competitors with interactive online design tools might be preferred. However, Custompatchess.com’s unlimited revisions offer a safety net.
  • For Budget-Conscious Buyers: Patches4Less.com often competes aggressively on price, while Custompatchess.com positions itself as “affordable” with a strong quality emphasis.

In summary, Custompatchess.com distinguishes itself with its no-minimum order policy and a strong commitment to design revisions, making it a viable option for a wide range of custom patch needs.

Its primary competitive difference from some larger players might be the reliance on quote requests over instant online pricing and the absence of a comprehensive online design tool.

Frequently Asked Questions

What services does Custompatchess.com offer?

Custompatchess.com primarily offers custom embroidered patches, but also specializes in woven, chenille, leather, PVC, and sublimated patches, along with custom keychains embroidered and PVC. They also provide embroidery digitizing and vector art services. Locationestateagency.co.uk Reviews

How do I get a price quote from Custompatchess.com?

You can get a free quote by filling out the “Get Free Quote” form on their website.

You’ll need to provide details about your design, size, quantity, patch type, and backing preference.

Is there a minimum order quantity for custom patches?

No, Custompatchess.com states they have “no minimum order limits,” making it possible to order custom patches even in small quantities.

What types of patch backings does Custompatchess.com offer?

They offer various backing types including plastic, Velcro, iron-on, magnetic, clutch pins, self-stick, hard, and soft hooks and loops.

Can I get unlimited revisions on my patch design?

Yes, Custompatchess.com allows clients to acquire “unlimited free revisions” during the design approval phase to ensure complete satisfaction before production. Card-group.com Reviews

How long does it take for Custompatchess.com to deliver patches?

Delivery time depends on factors such as quantity, design complexity, and location.

They emphasize “Fast Turnaround” and punctual deliveries, but for urgent orders, they advise contacting customer support.

What is the quality control process at Custompatchess.com?

They adhere to a “21 step quality check process” to ensure premium quality and high standards for every dispatched patch.

Does Custompatchess.com offer free shipping?

Yes, they offer free US shipping for their custom patch orders.

Can Custompatchess.com work with any image for a patch?

They offer vector art services to convert raster images like JPG into high-resolution vector files, suitable for printing or embroidering on patches. Wataniasleepingtrains.com Reviews

What materials are used for Custompatchess.com patches?

They claim to use “Top-notch quality materials” for their patches, but the specific material varies depending on the patch type e.g., cotton for embroidered, PVC for PVC patches.

How do I track my order with Custompatchess.com?

You can track your order through the online portal available on their website or by contacting their customer support team.

What is Custompatchess.com’s cancellation policy?

An order can only be canceled within 24 hours.

If design work has started, a percentage might be deducted.

No refund is made if the order has entered the production phase. Automile.uk.com Reviews

What payment methods does Custompatchess.com accept?

The website states they are “open to payment and shipping channels” and can adopt a customized method for clients.

Specific payment methods are usually discussed during the quote and order process.

Is my personal information secure with Custompatchess.com?

Yes, Custompatchess.com claims to use “globally accepted methods” to ensure all client information, including contact numbers and personal details, is highly secured and never sold to agencies.

Do they offer wholesale pricing for bulk orders?

Yes, they offer “Wholesale Custom Patches” and assist both small and large orders, with larger quantities generally leading to more affordable per-unit pricing.

What types of industries do they cater to for patches?

They cater to “every industry that comes under the sun,” including sports baseball, NHL, NBA, military army, airsoft, and general uses like backpacks, letterman jackets, and national parks. Cncworld.nl Reviews

Can I order patches with no minimum and still get good quality?

Yes, Custompatchess.com explicitly states that “Quality is not sacrificed at all” even with “no minimum order limits.”

What if I don’t like the design proof provided by Custompatchess.com?

You can request unlimited revisions at the design approval stage until you are fully satisfied with the outcome before the design moves to the production phase.

How long do Custompatchess.com’s iron-on patches last?

If handled with care and according to provided instructions, their iron-on patches can serve for at least 8 to 10 years, even through several washing cycles.

Does Custompatchess.com offer seasonal discounts or promotions?

Yes, apart from custom patches for jackets, they also offer seasonal discounts and launch different promotional activities to give buyers an unrivaled experience.

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