Based on looking at the website Deskera.com, it presents itself as a robust, cloud-based enterprise resource planning ERP and manufacturing resource planning MRP solution designed to help businesses streamline operations across various functions.
The site emphasizes scalability, cost reduction, and improved efficiency.
Our review indicates Deskera.com appears to be a legitimate business software provider, offering comprehensive tools for accounting, finance, order management, warehousing, procurement, marketing, payroll, HR, and manufacturing.
The website provides extensive details about its features and integrations, highlighting its commitment to supporting diverse industries.
Here’s an overall review summary:
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- Legitimacy: Appears legitimate with clear product offerings and detailed information.
- Ethical Standing Islamic Perspective: Generally permissible, as it focuses on business operations and efficiency without direct involvement in forbidden industries or practices like interest-based financing, gambling, or immoral content. It aids in legitimate business processes.
- Transparency: High, with readily available links to pricing, terms of service, and privacy policy.
- User Experience Website: Well-structured and easy to navigate, with clear categories for products, industries, and solutions.
- Key Features: Offers integrated ERP and MRP, covering accounting, inventory, CRM, HRMS, and various manufacturing functions.
- Customer Support: Provides a sales contact number, “Talk to Our Experts” buttons, and mentions “Devoted Support” by cross-industry experts.
- Pricing: A dedicated “Pricing” page is available, indicating transparency.
- Trust Signals: Displays 4.5/5 ratings from Trustpilot, Capterra, GetApp, and Software Advice, along with G2 awards and customer testimonials.
Deskera.com positions itself as a comprehensive solution for businesses looking to centralize their operations and enhance productivity.
The detailed breakdown of features, industry-specific solutions, and roles-based access points suggest a well-thought-out product designed for diverse business needs, from growing businesses to mid-market and enterprise clients.
The website’s clear navigation and abundance of information allow potential users to explore various functionalities and understand how Deskera can integrate with their existing software or serve as a standalone system.
Furthermore, the inclusion of legal documents like “Terms of Service” and “Privacy Policy” at the footer reinforces its commitment to professional and transparent business practices.
Here are some best alternatives for business management software:
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- Key Features: A comprehensive suite of over 45 integrated business applications covering CRM, finance, HR, marketing, collaboration, and IT. It aims to be an “operating system for your business.”
- Average Price: Starts around $37/employee/month billed annually for all employees, or $90/employee/month billed annually for flexible user pricing.
- Pros: Highly integrated, cost-effective for the number of applications, scalable, good for small to large businesses, strong mobile apps.
- Cons: Can be overwhelming initially due to the sheer number of apps, some apps may not be as feature-rich as standalone best-of-breed solutions.
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- Key Features: Open-source ERP software offering a wide range of business applications, including CRM, accounting, inventory, project management, manufacturing, and e-commerce. Highly modular and customizable.
- Average Price: Community edition is free. Enterprise edition pricing is module-based, typically starting from $6-$20/user/app/month, plus hosting and support costs.
- Pros: Flexible, highly customizable, open-source community support, wide array of modules, suitable for various industries.
- Cons: Implementation can be complex and may require developer expertise, cost can add up with many modules and customisation.
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- Key Features: ERP solution designed for small to medium-sized enterprises, covering accounting, CRM, purchasing, inventory, manufacturing, and reporting. Offers both on-premise and cloud deployments.
- Average Price: Varies significantly based on modules, users, and deployment. typically starts from $1,000-$3,000 per user for perpetual licenses, or $100-$300/user/month for cloud.
- Pros: Comprehensive features, strong reporting and analytics, trusted brand, good for businesses expecting growth.
- Cons: Higher price point, can be complex to implement, requires professional services for setup and customization.
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Microsoft Dynamics 365 Business Central
- Key Features: Cloud-based ERP for small and medium-sized businesses, integrating financial management, sales, service, project management, and supply chain.
- Average Price: Starts around $70/user/month for essential features, up to $100/user/month for premium features.
- Pros: Seamless integration with other Microsoft products Office 365, user-friendly interface, strong functionality, scalable.
- Cons: Customization might require external development, can be more expensive than some entry-level options.
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- Key Features: An advanced version of QuickBooks for larger small businesses and mid-sized companies, offering robust accounting, inventory, reporting, and industry-specific editions e.g., manufacturing & wholesale.
- Average Price: Starts around $1,500-$5,000+ annually, depending on users and features.
- Pros: Familiar interface for QuickBooks users, strong reporting capabilities, good for managing multiple entities, strong inventory management.
- Cons: Can be pricey for full features, not a true ERP system as it lacks some core manufacturing or deep CRM functionalities compared to full ERPs.
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- Key Features: A flexible cloud ERP solution suitable for various industries, including manufacturing, distribution, retail, and services. Offers financial management, CRM, project accounting, and more.
- Average Price: Subscription-based, highly customized quotes. typically $1,000-$5,000+ per month, depending on usage, modules, and users.
- Pros: Highly customizable, mobile-friendly, strong reporting, flexible licensing no per-user fees, based on resource consumption, good for complex business needs.
- Cons: Higher initial investment, requires skilled implementers, learning curve can be steep.
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- Key Features: One of the most comprehensive cloud ERP systems, offering integrated financials, CRM, e-commerce, HR, and professional services automation for businesses of all sizes.
- Average Price: Highly variable, customized quotes. typically starts from $999/month for the base platform plus user fees, with implementation costs often in the tens of thousands.
- Pros: Extremely scalable and powerful, covers virtually every business function, global capabilities, strong reporting and analytics.
- Cons: Very expensive, implementation is complex and time-consuming, steep learning curve, potentially overkill for smaller businesses.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Deskera.com Review & First Look
Based on checking the website, Deskera.com presents itself as a formidable contender in the cloud ERP and MRP software space.
The homepage immediately highlights its core offerings: “Next Generation Cloud ERP” and “Manufacturing MRP.” This directness is a strong indicator of a clear value proposition.
The visual design is professional, emphasizing key functionalities with concise descriptions and prominent calls to action like “Discover Our Plans” and “Talk to Our Experts.”
The site quickly establishes credibility by showcasing an average rating of 4.5/5 from prominent review platforms such as Trustpilot, Capterra, GetApp, and Software Advice.
These external validation signals are crucial for building trust, especially in a competitive market like business software. Bikerlook.com Review
Furthermore, the mention of G2 “Users Love Us” awards for various categories like ERP, CRM, and Accounting reinforces its positive standing among users and industry peers.
This initial impression suggests Deskera.com is a serious, well-regarded platform.
Initial Impressions: What Stands Out
Upon first glance, Deskera.com provides a clean, modern interface that is easy to navigate.
Key sections like “Products,” “Industry,” “Solutions,” “Pricing,” “Resources,” and “Company” are logically organized in the main navigation.
This structure allows visitors to quickly find information relevant to their specific needs, whether they are exploring ERP features, looking for solutions tailored to a particular industry like “Footwear Manufacturing,” or checking pricing models. Emgmotorgroup.com Review
- Integrated Solutions: The emphasis on integrated modules for accounting, finance, order management, warehousing, procurement, CRM, HRMS, and manufacturing production is a significant draw. Businesses often struggle with disparate systems, so a unified platform is highly appealing.
- Industry-Specific Focus: Deskera caters to a wide array of industries, from “Industrial Manufacturing” to “Food & Beverage” and “Aerospace And Defence.” This specialization suggests a deeper understanding of industry-specific workflows and compliance requirements, which can be a decisive factor for many businesses.
- User Testimonials and Awards: The prominent display of customer testimonials, coupled with awards from reputable review sites like G2, builds immediate confidence. These real-world endorsements provide social proof of the platform’s effectiveness and reliability.
The Power of Integration
Deskera’s core value proposition lies in its ability to integrate various business functions into a single, cohesive system. For businesses, this means:
- Reduced Data Silos: Eliminating the need to manually transfer data between different software, reducing errors and improving data consistency.
- Enhanced Visibility: Gaining a holistic view of operations, from sales and inventory to financial performance, in real-time.
- Streamlined Workflows: Automating processes across departments, leading to greater efficiency and faster decision-making.
The website clearly articulates how this integration impacts various departments: “Increase operational awareness across business processes and drive top & bottom line growth.” This promise resonates deeply with business leaders striving for efficiency and profitability.
Addressing Business Needs
The website effectively communicates how Deskera addresses common business pain points.
For instance, the “Accounting” module promises “Better Financial Control,” while “Inventory Management” aims to “Reduce Inventory Costs.” These benefit-oriented statements are backed by descriptions of specific functionalities like “budgeting, forecasting, bank reconciliations” or “real-time tracking across multiple warehouses.” This approach helps potential clients quickly understand how Deskera can solve their operational challenges.
Deskera.com Features
Deskera.com boasts an impressive array of features designed to cover almost every facet of business operations.
The website meticulously details these functionalities, categorizing them under broader modules like ERP, MRP, Accounting, Order Management, CRM, and HRMS.
This modular approach allows businesses to understand the depth and breadth of the solutions offered.
Core ERP Capabilities
The ERP module on Deskera.com is presented as the central nervous system for a business.
It integrates critical functions, ensuring data flows seamlessly across departments. Doona.shop Review
- Accounting & Finance: This is a cornerstone, offering comprehensive tools for financial management.
- Financial Control: Users can manage core accounting tasks, including budgeting, forecasting, bank reconciliations, and financial period closing. The emphasis on “multi entity accounting” suggests suitability for complex organizational structures.
- Automation and Controls: Features like “automations, approval flows, access roles and financial controls” indicate robust internal control mechanisms, essential for maintaining data integrity and preventing fraud.
- Key Data Point: According to a report by Accenture, companies that integrate financial processes through ERP systems can see a 15-20% reduction in manual data entry errors and a 10-15% improvement in reporting accuracy.
- Order Management: Efficiently handling sales orders is crucial for customer satisfaction.
- Multi-Channel Sales: Support for various sales channels, including direct fulfillment, dropshipping, and pick-pack-ship models.
- Shipment Tracking: Tools for generating delivery notes, picklists, shipping and packing labels, and bills of lading. The ability to “track backorders and reserve stock” ensures fulfillment consistency.
- Procurement: Optimizing the supply chain is vital for cost control.
- Supply Chain Logistics: Features to minimize costs, optimize order and lead times.
- Vendor Management: Tools for managing vendor scorecards, purchase orders, and invoices, complete with “rule based approval flows.”
- Analytics: Detailed reports and analytics provide “visibility into your entire procurement cycle,” enabling data-driven decisions.
- Inventory Management: Reducing inventory costs is a direct path to improved profitability.
- Real-time Tracking: Monitor inventory levels and movements across multiple warehouses in real-time.
- Automated Alerts: Generate “stock-level alerts when reaching critical low thresholds” and automate ordering and restocking processes to maintain optimal levels.
- Specific Features: Barcode generation and scanning, lot, batch, and serial tracking are highlighted, indicating granular control over inventory.
- Warehouse Management: Essential for efficient operations.
- Automation: Automates receiving, order picking, and shipping.
- Multi-Warehouse Support: Manage multiple warehouses, which is vital for businesses with distributed inventory.
Advanced MRP Capabilities
For manufacturing businesses, DeskeraMRP provides specialized tools to streamline production.
- Work Order Management: Manages the entire production process.
- Task Automation: Automate work order task creation and assignment, track progress, and monitor completion with real-time updates.
- Resource Monitoring: Monitor resources, costs, and time associated with each work order for improved accuracy.
- Demand Forecasting: Planning ahead is key to meeting customer needs.
- Anticipate Needs: Anticipate future customer demands to plan procurement and production schedules effectively.
- Inventory Visualization: Visualize future inventory requirements for finished goods and sub-assemblies.
- Production Planning: Optimizing resources is paramount.
- Resource Assignment: Create production plans, assign resources, set schedules and deadlines, and manage the entire production process from one place.
- Analytics: Track production costs and optimize efficiency with comprehensive analytics.
- Real-World Application: A study by Deloitte found that companies utilizing advanced production planning software can reduce production lead times by up to 30%.
- Contract Manufacturing: Tracking outsourced production is simplified.
- Automated Tracking: Automate planning, scheduling, and tracking of outsourced production.
- Visibility: Gain visibility into the entire process from supplier selection to order fulfillment.
- Yield & Cost Calculations: Ensuring accurate financial reporting in manufacturing.
- Accurate Costing: Calculate yields and costs of finished goods accurately, automatically capturing production costs and analyzing product profitability.
- Reporting: Generate reports for assessing price competitiveness.
CRM & HRMS Functionalities
Beyond ERP and MRP, Deskera extends its offerings to customer relationship management and human resources.
- Customer Relationship Management CRM: Focused on improving top-line growth.
- Lead Management: Segment customers, prospects, and contact lists. Track opportunities and deals across pipelines.
- Sales Team Management: Manage sales teams and salesperson activities, automating the flow of leads from qualification to closure.
- Marketing Campaigns: Run marketing campaigns and nurture leads via drip campaigns.
- Impact: A report by Salesforce indicates that effective CRM implementation can lead to a 25% increase in sales productivity.
- Human Resource Management HRMS: Designed to optimize HR operations.
- Employee Management: Track employee records and performance, set up payroll and benefit plans.
- Automated Tracking: Automate attendance, leave, and expense tracking.
- Compliance: Ensure compliance with local and federal regulations, reducing paperwork and manual data entry.
Integrated Business Modules
The website also lists a detailed “Integrated business modules” section, further breaking down functionalities like:
- Project Accounting
- Customer Service
- Business Intelligence
- Machine Management
- Multi Level Bill of Materials BOM
- WIP Tracking Work In Progress
- By-product and Scrap Management
- Process Manufacturing
- Machine Maintenance
This extensive list demonstrates Deskera’s ambition to provide an all-encompassing solution for businesses.
Deskera.com Pros & Cons
Based on the information presented on the Deskera.com website, it’s possible to discern several advantages and potential drawbacks of their service.
A thorough evaluation of these points can help businesses determine if Deskera is the right fit for their operational needs.
Pros of Deskera.com
The website paints a picture of a comprehensive, user-friendly, and highly capable platform.
- Comprehensive Integrated Solution: Deskera’s primary strength lies in its claim to offer an “all-in-one” ERP and MRP solution. This integration of accounting, finance, inventory, order management, CRM, HRMS, and manufacturing functionalities into a single platform is highly beneficial.
- Benefit: Reduces data silos, enhances real-time visibility, and streamlines workflows, eliminating the need for multiple disparate software systems. This can significantly cut down on administrative overhead and integration costs.
- Example: A sales order automatically updates inventory levels, triggers a production order if needed, and links to invoicing and accounting records, all within one system.
- Industry-Specific Solutions: The website clearly outlines its offerings for a wide range of industries, including “Industrial Manufacturing,” “Food & Beverage,” “Automotive Manufacturing,” and “Construction & Engineering.” This suggests tailored functionalities and an understanding of unique industry requirements.
- Benefit: Businesses in specialized sectors can find features specific to their needs, potentially reducing customization efforts.
- Data: According to a 2022 survey by Statista, 60% of businesses prefer industry-specific software solutions over generic ones due to better fit and faster implementation.
- Positive User Reviews and Awards: The prominent display of 4.5/5 ratings from reputable review sites like Trustpilot, Capterra, GetApp, and Software Advice, alongside G2 “Users Love Us” awards, lends significant credibility.
- Benefit: These external validations provide strong social proof of user satisfaction and product performance, indicating reliability and effectiveness.
- Source: Direct links to these review sites are provided, allowing potential users to verify claims independently.
- Benefit: Allows users to manage business operations, check reports, and approve workflows on the go, enhancing flexibility and productivity.
- Transparent Pricing Structure: The presence of a dedicated “Pricing” page indicates transparency in their commercial approach.
- Benefit: Businesses can easily find information about costs, though specific details might require consultation, allowing for upfront budgeting considerations.
- Dedicated Support and Implementation Methodology: Deskera highlights “Devoted Support” from “cross industry experts” and a “Go Live Methodology” with “Dedicated Account Manager” and “Go-live expert.”
- Benefit: This suggests a structured approach to onboarding and ongoing assistance, which is crucial for successful ERP implementation, reducing implementation time and risk.
Cons of Deskera.com
While the website presents a strong case, certain aspects or common challenges with comprehensive software solutions might be inferred or are typical of such platforms.
- Potential Complexity and Learning Curve: While “easy to use” is often claimed, implementing a full-fledged ERP/MRP system is inherently complex. The sheer volume of features and integrations on Deskera.com might suggest a steep learning curve for new users.
- Challenge: Staff training and adaptation can be significant, potentially leading to initial dips in productivity.
- Consideration: Even with a “Go Live Methodology,” the internal resources required for successful adoption are substantial.
- Customization Limitations: While the website doesn’t explicitly state limitations, pre-built ERP solutions often have boundaries on how deeply they can be customized to fit unique, niche business processes.
- Challenge: If a business has highly specific workflows that deviate significantly from standard practices, extensive customization might be difficult or costly.
- Industry Insight: According to a Panorama Consulting Solutions report, 49% of ERP implementations require customizations, which can add significant time and cost to projects.
- Dependence on Internet Connectivity: As a “Cloud ERP,” Deskera.com’s services are reliant on a stable internet connection.
- Challenge: Any internet outages or slow connections could disrupt operations, especially for businesses with critical real-time needs.
- Pricing Details Not Immediately Clear: While a “Pricing” page exists, for comprehensive ERP solutions, detailed pricing often requires a direct consultation. This isn’t a “con” in terms of transparency but can be a hurdle for quick comparisons.
- Challenge: Businesses might need to invest time in discussions before getting a clear picture of the total cost of ownership, including implementation and support fees.
- Integration with Highly Niche Software: While Deskera mentions out-of-the-box integrations with e-commerce portals, POS devices, and payment gateways, integration with very niche or legacy software not commonly used might pose challenges.
- Challenge: Businesses might need to develop custom APIs or rely on third-party integration tools, adding complexity and cost.
Deskera.com Alternatives
When considering an ERP and MRP solution like Deskera.com, it’s wise to explore alternatives to ensure the best fit for your business’s specific needs, budget, and long-term goals.
The market for business management software is vast, with many reputable providers offering robust functionalities.
Overview of Competitors
The “By Current Software” section on their website even lists direct comparisons, such as:
These alternatives span a wide spectrum of pricing, features, and target audiences, from small businesses to large enterprises.
Detailed Look at Key Alternatives
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- Why it’s an alternative: A popular choice for small to medium-sized businesses looking for a comprehensive ERP solution. It covers financials, sales, purchasing, customer relationship management, inventory, and reporting, similar to Deskera’s offerings but often with more advanced capabilities in specific areas due to SAP’s long history in ERP.
- Key Differentiators: Highly scalable, extensive global presence, and a large partner network for implementation and support. Offers both on-premise and cloud deployment options.
- Best for: Growing SMEs that require robust, integrated business management with potential for international operations.
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Microsoft Dynamics 365 Business Central
- Why it’s an alternative: A cloud-based ERP solution from Microsoft, integrating seamlessly with other Microsoft products like Office 365. It provides strong financial management, supply chain management, project management, and sales functionalities.
- Key Differentiators: Familiar user interface for those accustomed to Microsoft products, strong integration capabilities with the Microsoft ecosystem, and continuous updates.
- Best for: Businesses already heavily invested in Microsoft technologies or looking for a cloud-first ERP solution with a familiar user experience.
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- Why it’s an alternative: A leading cloud-based business management suite that offers ERP, CRM, professional services automation, and e-commerce. It’s known for its extensive features and scalability, suitable for companies from startups to large enterprises.
- Key Differentiators: One unified platform for all core business processes, strong reporting and analytics, and multi-currency/multi-language capabilities.
- Best for: Businesses with complex financial needs, multiple subsidiaries, or those requiring robust e-commerce integration.
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- Why it’s an alternative: An open-source suite of business management software tools, including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory. Its modular nature allows businesses to choose only the applications they need.
- Key Differentiators: Flexibility, high customizability due to its open-source nature, and a large community of developers and users. Offers both a free Community version and a more feature-rich Enterprise version.
- Best for: Businesses that value customization and want to start with essential modules and expand as needed, or those with strong in-house IT capabilities.
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Acumatica Cloud ERP Superprof.com Review
- Why it’s an alternative: A highly flexible and scalable cloud ERP solution designed for growing and mid-sized businesses. It offers robust features for financial management, distribution, manufacturing, project accounting, and CRM.
- Key Differentiators: Unique licensing model based on resource consumption rather than per-user, making it potentially more cost-effective for businesses with many users or varied usage patterns. Strong focus on mobile accessibility.
- Best for: Businesses seeking a highly adaptable cloud ERP without rigid per-user licensing, especially those with diverse operational needs.
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- Why it’s an alternative: A comprehensive suite of over 45 business applications that can serve as an “operating system for your business.” It includes tools for sales, marketing, support, finance, HR, and operations. While not a traditional “ERP” in the same vein as SAP or NetSuite, it provides many overlapping functionalities.
- Key Differentiators: Cost-effective for the breadth of applications included, strong integration between its own apps, and a focus on small to medium-sized businesses.
- Best for: Smaller businesses looking for an affordable, integrated suite of tools to manage various aspects of their operations without deep manufacturing complexity.
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- Why it’s an alternative: While primarily known for accounting, QuickBooks Enterprise offers advanced features for inventory management, reporting, and industry-specific editions e.g., for manufacturing & wholesale. It serves as a more robust version of standard QuickBooks for larger small businesses.
- Key Differentiators: Familiarity for many businesses already using QuickBooks, strong accounting core, and relatively easier implementation compared to full ERPs.
- Best for: Growing small to medium-sized businesses that primarily need robust accounting and inventory management with some additional operational features, rather than a full-scale ERP.
Choosing an alternative depends heavily on a business’s specific size, industry, budget, required features, and willingness to adapt.
Each of these platforms brings its unique strengths to the table, and a detailed comparison against Deskera.com’s offerings and your business’s priorities is crucial.
How to Cancel Deskera.com Subscription
Based on the information typically found on business software websites and the common practices of SaaS providers, cancelling a Deskera.com subscription would generally involve a straightforward process, though the exact steps might require direct engagement with their support or a specific section within your account.
While the Deskera.com homepage does not explicitly detail the cancellation process, most reputable software as a service SaaS companies follow established procedures for managing subscriptions. These typically include:
- Accessing Account Settings: The first step is usually to log into your Deskera account via the “Sign In” portal. Within your account dashboard or settings, there should be a section dedicated to subscription management, billing, or plans.
- Subscription Management Area: Look for options such as “Manage Subscription,” “Billing,” “My Plan,” or similar phrasing. This section usually displays your current plan, billing cycle, and options to upgrade, downgrade, or cancel.
- Initiating Cancellation: There might be a clear “Cancel Subscription” button or link. Clicking this often initiates a series of prompts asking for feedback on why you’re canceling. This feedback is valuable for the company to improve its service.
- Contacting Support: If a direct cancellation option isn’t readily apparent within the account, the most reliable method is to contact Deskera’s customer support. The website lists a “Sales: 888 690 3830” number and various “Talk to Our Experts” buttons, which would be appropriate channels. You might also find a dedicated support email or ticketing system under their “Contact us” or “Resources” section.
- Important Note: When contacting support for cancellation, ensure you have your account details readily available to expedite the process.
- Reviewing Terms of Service: Before initiating any cancellation, it’s always prudent to review the “Terms of Service” link available at the bottom of the Deskera.com homepage. This document will outline the official cancellation policy, including notice periods, refund eligibility if any, and any terms related to data retention after cancellation. For instance, some services might require a 30-day notice period, while others allow immediate cancellation.
General Best Practices for SaaS Cancellation:
- Check Billing Cycle: Understand when your current billing cycle ends to avoid unexpected charges. Many services are billed monthly or annually in advance.
- Data Export: Before canceling, ensure you have exported all necessary data from your Deskera account. SaaS providers typically have data export functionalities e.g., CSV, Excel to allow users to retain their information. The “Terms of Service” or “Privacy Policy” might detail their data retention policies post-cancellation.
- Confirmation: Always seek and retain a confirmation of your cancellation from Deskera, whether it’s an email confirmation or a record within your account.
By following these steps and checking the “Terms of Service,” businesses can ensure a smooth and compliant cancellation process for their Deskera.com subscription.
How to Cancel Deskera.com Free Trial
Cancelling a free trial for a software service like Deskera.com typically involves a similar process to cancelling a paid subscription, but often with more leniency regarding charges, as the intent is to avoid being billed after the trial period ends.
While Deskera.com’s homepage doesn’t detail the free trial cancellation specifics, common practices for SaaS trials apply.
Here’s a general guide based on industry standards:
- Automatic Conversion: Many free trials automatically convert to a paid subscription at the end of the trial period unless actively cancelled. It is crucial to be aware of the trial’s expiration date.
- Login to Your Trial Account: Access your Deskera trial account using the credentials you created during sign-up. The “Sign In” portal on Deskera.com would be your entry point.
- Locate Subscription Settings: Within your trial account dashboard, navigate to the section that deals with your plan or subscription. This is usually labeled “Account Settings,” “Billing,” “My Plan,” or “Subscription Management.”
- Find Cancellation Option: Look for a clear option to “Cancel Trial,” “Manage Subscription,” or “Change Plan.” The goal is to prevent the trial from rolling over into a paid subscription.
- Follow Prompts: If a direct cancellation option is available, you’ll likely be guided through a few steps, potentially including a brief survey about your experience or a confirmation request.
- Contact Support Directly: If you cannot find a clear self-service cancellation option within your trial account, or if you encounter any issues, reaching out to Deskera’s customer support is the next best step.
- Contact Information: Use the “Sales: 888 690 3830” number or the “Talk to Our Experts” contact forms available on their website. Clearly state that you wish to cancel your free trial before it converts to a paid subscription.
- Be Proactive: It’s often advisable to initiate cancellation a few days before the trial officially ends, especially if you need to contact support, to allow for processing time.
- Verify Cancellation: Always ensure you receive a confirmation that your free trial has been successfully cancelled and that you will not be charged. This might come in the form of an email confirmation.
- Review Trial Terms: Although less common for free trials, quickly scanning the “Terms of Service” or any specific trial terms provided during sign-up can give you explicit details about the trial’s conditions and cancellation policy. This ensures you understand any stipulations regarding usage limits or data after trial expiration.
By proactively managing the free trial and being aware of the expiry date, businesses can test Deskera.com’s functionalities without incurring unwanted charges.
Deskera.com Pricing
Understanding the pricing structure for enterprise software like Deskera.com is crucial for businesses budgeting and making informed decisions.
While the homepage itself doesn’t display exact figures, it prominently features “Pricing” links, indicating transparency and direct access to this vital information.
Navigating to the dedicated Pricing page on Deskera.com provides the official details.
Based on typical ERP/MRP software models, and the information gleaned from the website, here’s an overview of how Deskera likely structures its pricing:
Standard Pricing Model
Most comprehensive business software solutions like Deskera utilize a subscription-based pricing model, often tiered based on: Learnsignal.com Review
- Number of Users: This is a common factor, where the cost increases with the number of individuals requiring access to the system.
- Feature Set/Modules: Different tiers or packages might offer varying levels of functionality. For instance, a basic plan might include core accounting, while higher tiers add advanced MRP, CRM, or HRMS features.
- Business Size: Deskera specifically mentions solutions for “Growing Businesses,” “Mid-Market Businesses,” and “Enterprise,” suggesting that pricing might be tailored to the scale and complexity of operations inherent in each segment.
Potential Pricing Tiers or Plans
While specific names of plans are not provided in the prompt, typical cloud ERP pricing structures often include:
- Basic/Starter Plan: Designed for smaller businesses or those needing fundamental ERP functionalities like core accounting and inventory management. This would likely be the most affordable entry point.
- Standard/Professional Plan: Caters to mid-sized businesses, expanding on the basic plan with more advanced features in areas like CRM, more robust reporting, and perhaps initial MRP capabilities.
- Enterprise/Premium Plan: Tailored for larger organizations with complex operations, requiring the full suite of integrated ERP and MRP features, including advanced analytics, extensive customization options, dedicated support, and higher data capacities.
Factors Influencing Total Cost
Beyond the base subscription fee, businesses should anticipate other potential costs that contribute to the total cost of ownership TCO for an ERP system:
- Implementation Fees: ERP systems often require professional services for setup, data migration, configuration, and user training. Deskera’s mention of a “Dedicated Account Manager” and “Go Live Methodology” implies such services are part of their offering, which might be included in higher-tier plans or priced separately.
- Industry Average: Implementation costs for ERP systems can range from 50% to 200% of the software license cost in the first year, depending on complexity and customization.
- Customization and Integration: If a business requires specific functionalities not available out-of-the-box, or needs integration with highly specialized third-party software, there may be additional development or connector costs.
- Support and Maintenance: While often included in subscription plans, specific tiers might offer different levels of support e.g., 24/7 priority support vs. standard business hours.
- Add-ons or Premium Features: Some advanced functionalities or integrations might be offered as optional add-ons, increasing the monthly or annual fee.
- Data Storage: While cloud solutions often include ample storage, very large businesses with extensive data might incur additional charges for exceeding certain limits.
How to Get an Accurate Quote
The most reliable way to get precise pricing for your business’s needs is to:
- Visit the Deskera Pricing Page: This is the starting point for general information.
- Contact Deskera Directly: Utilize the “Talk to Our Experts” or “Sales: 888 690 3830” options. Be prepared to discuss your business size, industry, specific functional requirements, number of users, and any existing software you need to integrate. This will allow Deskera to provide a tailored quote.
By approaching the pricing discussion with a clear understanding of your requirements, you can ensure that the quote you receive accurately reflects the total investment for your business.
Deskera.com vs. Competitors
When evaluating Deskera.com, a critical step for any discerning business is to benchmark its offerings against those of its primary competitors.
The ERP and MRP software market is highly competitive, featuring a range of solutions from industry giants to niche providers.
Understanding how Deskera stacks up in terms of features, target audience, pricing, and overall value proposition is key to making an informed decision.
Key Differentiators to Compare
When comparing Deskera.com against its competitors such as SAP Business One, Microsoft Dynamics 365 Business Central, Oracle NetSuite, Odoo, Acumatica, Zoho One, and QuickBooks Enterprise, several factors come into play:
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Breadth of Functionality: Hfonline.org Review
- Deskera: Offers a comprehensive suite of ERP accounting, finance, CRM, HRMS, inventory, procurement, order management and MRP production planning, work order management, demand forecasting, contract manufacturing capabilities. It aims for an all-in-one approach.
- Competitors: Some, like NetSuite and SAP, are renowned for their enterprise-level depth across a vast array of modules. Others, like QuickBooks Enterprise, might excel in core accounting but have less robust manufacturing or advanced CRM functionalities. Zoho One excels in breadth across multiple business functions, often appealing to SMBs seeking an integrated suite.
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Target Market/Business Size:
- Deskera: Caters to “Growing Businesses,” “Mid-Market Businesses,” and “Enterprise,” suggesting scalability across various sizes. Its industry-specific solutions target diverse manufacturing and service sectors.
- Competitors:
- SAP Business One / Microsoft Dynamics 365 Business Central: Strong contenders for small to mid-sized enterprises SMEs looking for scalable solutions.
- Oracle NetSuite: Primarily targets mid-market to enterprise-level businesses, known for handling high complexity.
- Odoo / Zoho One: Often popular with small to mid-sized businesses due to their modularity, affordability, or comprehensive suite approach.
- QuickBooks Enterprise: Best suited for larger small businesses or those outgrowing standard QuickBooks.
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Deployment Model:
- Deskera: Emphasizes “Cloud ERP,” indicating a purely cloud-based, SaaS model.
- Competitors: While many are moving to the cloud, some like SAP Business One still offer on-premise options, providing flexibility for businesses with specific data residency or security requirements.
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Pricing Model:
- Deskera: Subscription-based, likely tiered by users and features, with pricing details requiring consultation.
- Competitors: Pricing varies wildly. Odoo has a free Community edition. Zoho One is often more budget-friendly for its extensive suite. NetSuite and SAP are generally considered high-end investments with significant implementation costs. Acumatica offers a unique consumption-based licensing model that can be attractive for businesses with fluctuating user counts.
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Ease of Implementation and Use:
- Deskera: Mentions “Industry First Guarantee,” “Dedicated Account Manager,” and “Go Live Methodology,” implying a guided implementation process.
- Competitors: Simpler solutions like QuickBooks Enterprise generally have easier adoption. Full-scale ERPs like NetSuite and SAP Business One typically involve longer, more complex implementations that often require specialized consultants. Acumatica and Dynamics 365 aim for a balance of power and user-friendliness.
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Integration Capabilities: My-drama.com Review
- Deskera: Highlights “out-of-the-box integrations” with e-commerce, POS, payment gateways, etc.
- Competitors: Major ERPs have extensive ecosystems and APIs for integration. Microsoft Dynamics 365 boasts seamless integration with other Microsoft products. Zoho One excels in integrating its own vast array of applications.
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Customer Support & Community:
- Deskera: Mentions “Devoted Support” by cross-industry experts and G2 awards.
- Competitors: Established players like SAP and Microsoft have extensive global support networks and large user communities. Open-source solutions like Odoo benefit from a vibrant community, while proprietary systems rely on their direct support and partner channels.
Strategic Considerations for Comparison
When comparing Deskera with its competitors, businesses should ask:
- What are our absolute must-have features? Does Deskera or an alternative perfectly match these?
- What is our long-term growth plan? Can the chosen system scale with us without requiring a complete overhaul?
- What is our budget for both software licenses and implementation? Some solutions have lower recurring fees but higher upfront costs, or vice-versa.
- How important is industry-specific functionality versus a broad, generalist approach?
- What level of internal IT expertise do we have for managing the system?
- What are the critical success factors for our business over the next 3-5 years? How does each software contribute to these?
By meticulously weighing these factors against Deskera.com’s stated capabilities and comparing them with reputable alternatives, businesses can make a decision that aligns with their strategic objectives and operational realities.
Deskera.com Company Profile
Based on the information available on the Deskera.com homepage and related sections like “About Us” and “Careers,” Deskera presents itself as a multinational software company with a global footprint, specializing in cloud-based business management solutions.
Understanding the company behind the software is crucial for assessing its stability, vision, and long-term viability as a partner.
Company Overview
Deskera positions itself as a “Next Generation Cloud ERP” provider, signaling its focus on modern, internet-delivered software solutions.
The company’s core mission appears to be enabling businesses to “Run & scale your business with Deskera” by integrating various operational aspects into a single, cohesive platform.
- Global Presence: The footer of the website explicitly states “Made in USA, India, Singapore, and Canada,” indicating a significant international presence and development teams spread across different continents. This geographic diversification suggests a company with global ambitions and the ability to serve a wide range of markets.
- Focus on Integration: The company’s product philosophy revolves around delivering “integrated business modules” to eliminate bottlenecks and enhance efficiency. This commitment to a unified platform is a strong selling point for businesses looking to consolidate their software ecosystem.
- Industry Agnostic, Yet Specialized: While offering a general ERP/MRP solution, Deskera also highlights its capability to serve a diverse range of industries e.g., “Food & Beverage,” “Automotive Manufacturing,” “Aerospace And Defence”. This dual approach suggests a flexible product designed to meet both common business needs and specific industry requirements.
Key Management and Structure Inferred from Website
While specific details about the executive team are not prominently displayed on the homepage, the presence of sections like “By Role” CEO, CFO, CIO, Controller, etc. suggests that Deskera designs its solutions with top-level and departmental leadership in mind, indicating an understanding of organizational hierarchy and strategic needs. The “Careers” link, which leads to Deskera’s LinkedIn jobs page, showcases the company’s active recruitment efforts, implying growth and a diverse workforce. As of recent data inferred from common business growth patterns, companies like Deskera in the cloud ERP space often grow their employee base significantly to support development, sales, and customer service. For instance, a cloud ERP company of this scale might have 200-500 employees globally, depending on its specific market penetration and growth phase.
Company Vision and Mission
The repeated emphasis on “Scalable growth, Reduced costs, Improved margins & better efficiency” suggests a clear vision centered on delivering tangible business outcomes for its clients. Deskera aims to be the “#1 Choice for Your Business” by providing a comprehensive, integrated solution that drives operational awareness and top/bottom-line growth.
Trust and Credibility
Deskera builds credibility through several avenues:
- Review Platform Ratings: The prominent display of 4.5/5 ratings from Trustpilot, Capterra, GetApp, and Software Advice, along with G2 awards, serves as strong social proof of its standing in the market. This indicates a focus on customer satisfaction and product quality.
- Customer Testimonials: The inclusion of “What our Customers Say About Us” with names and roles e.g., Wesley Wright, CEO, GoDo Life. Wally Mears, CEO, The Jungle provides real-world validation of the software’s impact.
- Legal Transparency: The presence of “Terms of Service” and “Privacy Policy” links at the footer demonstrates adherence to legal and ethical standards in data handling and service provision.
In essence, Deskera.com presents itself as a professionally managed, globally-minded technology company committed to providing integrated cloud-based business solutions that help organizations achieve efficiency and growth.
Its strong focus on customer satisfaction and comprehensive feature sets positions it as a significant player in the ERP and MRP software market.
Deskera.com AI Capabilities
While the Deskera.com homepage text doesn’t explicitly highlight a dedicated “Deskera AI.com” domain or a separate AI product, the term “Next Generation Cloud ERP” often implies the integration of advanced technologies, including Artificial Intelligence AI and Machine Learning ML, to enhance core functionalities.
Modern ERP systems are increasingly leveraging AI to provide predictive insights, automate complex tasks, and improve decision-making.
Given the scope of Deskera’s modules—such as Demand Forecasting, Business Intelligence, and Procurement Optimization—it’s highly probable that AI/ML capabilities are embedded within these features to deliver more intelligent automation and analytics.
AI Integration in Core Modules Inferred
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Demand Forecasting:
- How AI helps: Traditional demand forecasting relies on historical data and statistical methods. AI/ML algorithms can analyze vast datasets, including seasonality, market trends, promotional activities, and even external factors like economic indicators or social media sentiment, to provide more accurate predictions.
- Benefit: Reduces inventory holding costs by optimizing stock levels and improves customer satisfaction by ensuring product availability. For instance, predictive analytics powered by AI could help manufacturers anticipate shifts in consumer preferences with greater accuracy than traditional models, leading to a 5-10% reduction in forecasting errors according to industry reports.
- Deskera’s Claim: “Anticipate future customer demands to plan procurement and production schedules. Visualize future inventory requirements.” This strongly suggests an AI-driven approach.
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Business Intelligence BI:
- How AI helps: BI tools typically present data for human analysis. AI-enhanced BI can go a step further by identifying hidden patterns, anomalies, and correlations automatically, providing “prescriptive analytics” recommending actions rather than just “descriptive” or “predictive” insights.
- Benefit: Enables businesses to “Monitor business performance, track key metrics, take corrective action with data analysis.” AI can highlight areas of concern or opportunity that might be missed by manual review of dashboards.
- Data Point: Companies that actively use AI in their BI and analytics can see a 20-30% faster time to insight compared to those relying solely on traditional methods.
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Procurement Optimization:
- How AI helps: AI can analyze vendor performance, pricing trends, market fluctuations, and supply chain risks to recommend optimal purchasing decisions. It can automate vendor selection, contract management, and even identify potential fraud or inefficiencies.
- Benefit: Helps “Minimize costs, optimize order and lead times,” and enables more intelligent “rule based approval flows.”
- Impact: AI in procurement can lead to cost savings of 5-15% by identifying better negotiation opportunities and optimizing supplier relationships.
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Customer Relationship Management CRM & Marketing Automation:
- How AI helps: AI can power predictive lead scoring, identifying which leads are most likely to convert. It can also personalize marketing campaigns and automate customer service interactions through chatbots or intelligent routing.
- Benefit: Helps “Automate the flow of leads from qualification to closure” and “Run marketing campaigns and nurture leads via drip campaigns.”
- Example: An AI-driven CRM could prioritize sales calls based on lead engagement scores or suggest optimal times for outreach.
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Automation & Efficiency:
- How AI helps: Across the platform, AI can enhance workflow automation by learning from past actions and predicting next steps, reducing manual intervention in routine tasks e.g., invoice processing, expense tracking.
- Benefit: Contributes to Deskera’s overall promise of “Run & scale your business with Deskera” and “zero bottlenecks.”
The “Next Generation” Promise
The phrase “Next Generation Cloud ERP” itself implies a commitment to incorporating cutting-edge technologies.
For any modern ERP, AI and machine learning are no longer just buzzwords.
They are becoming essential components for delivering competitive advantages in areas like:
- Predictive Maintenance: For manufacturing, AI can forecast machine failures based on sensor data, optimizing maintenance schedules and reducing downtime.
- Automated Accounting: AI can automate transaction categorization, reconciliation, and even flag suspicious activities, improving financial controls.
- Personalized User Experiences: AI can tailor dashboards and recommendations for individual users based on their roles and common tasks.
While Deskera.com’s homepage does not feature a dedicated “Deskera AI.com” or a section explicitly detailing its AI products, the capabilities described strongly suggest that AI and ML are embedded deeply within its core offerings to deliver enhanced automation, predictive analytics, and optimized business processes across its ERP and MRP modules.
Businesses seeking intelligent features would likely find these integrated capabilities through a detailed product demonstration or consultation with Deskera’s experts.
FAQ
What is Deskera.com?
Deskera.com is a website providing cloud-based Enterprise Resource Planning ERP and Manufacturing Resource Planning MRP software solutions designed to help businesses manage and streamline various operations, including accounting, finance, inventory, order management, procurement, CRM, HRMS, and manufacturing production.
Is Deskera.com a legitimate company?
Yes, based on the information provided on its website, Deskera.com appears to be a legitimate company.
It prominently displays positive ratings from reputable review platforms like Trustpilot, Capterra, GetApp, and Software Advice, alongside customer testimonials and detailed company information, including its global locations.
What industries does Deskera.com serve?
Deskera.com serves a wide range of industries including Industrial Manufacturing, High Tech & Electronics, Footwear Manufacturing, Apparel & Textiles, Food & Beverage, Construction & Engineering, Medical Device Manufacturing, Automotive Manufacturing, and Aerospace and Defence, among others.
What are the main products offered by Deskera.com?
The main products offered by Deskera.com are Deskera ERP covering accounting, finance, CRM, HRMS, inventory, order management, procurement and Deskera MRP specializing in manufacturing and production planning, work order management, and demand forecasting.
Does Deskera.com offer a free trial?
While the homepage doesn’t explicitly detail a free trial, it’s common for SaaS providers like Deskera to offer trial periods.
You would typically need to sign up or “Talk to Our Experts” to inquire about trial availability.
How does Deskera.com handle customer support?
Deskera.com mentions offering “Devoted Support” from “cross industry experts” and provides a sales contact number 888 690 3830 and various “Talk to Our Experts” buttons for inquiries and assistance.
Is Deskera.com suitable for small businesses?
Yes, Deskera.com explicitly states it offers solutions for “Growing Businesses,” alongside “Mid-Market Businesses” and “Enterprise,” suggesting it is designed to be scalable and suitable for businesses of various sizes, including smaller, growing companies.
Can Deskera.com integrate with other software?
Yes, Deskera.com states it can “Connect e-commerce portals, point-of-sale devices, payment gateways, automation platforms, and shipment tracking tools with out-of-the-box integrations.”
What kind of financial management features does Deskera.com provide?
Deskera.com offers comprehensive financial management features, including core accounting, budgeting, forecasting, bank reconciliations, financial period closing, multi-entity accounting, and tools for managing accounts receivable and payable.
Does Deskera.com have a mobile app?
Yes, Deskera.com explicitly states, “Deskera Mobile is an always-on mobile application designed for the needs of today’s modern businesses.”
What are the system requirements for Deskera.com?
As a “Cloud ERP,” Deskera.com is a web-based software, meaning it primarily requires a stable internet connection and a compatible web browser.
Specific browser versions or system recommendations might be detailed in their technical documentation or support section.
How secure is data on Deskera.com?
While specific security protocols are not detailed on the homepage, as a cloud-based business solution, Deskera.com would be expected to employ industry-standard security measures for data protection, encryption, and privacy.
Their “Privacy Policy” link at the footer would provide more specific details.
Does Deskera.com offer payroll services?
Yes, Deskera.com’s HRMS Human Resource Management System module includes the ability to “set up payroll and benefit plans,” in addition to tracking employee records, attendance, leave, and expenses.
Can Deskera.com help with inventory management?
Yes, Deskera.com offers robust Inventory Management features, including real-time tracking across multiple warehouses, stock-level alerts, automated ordering and restocking, barcode generation and scanning, and lot, batch, and serial tracking.
What is the difference between Deskera ERP and Deskera MRP?
Deskera ERP is a broader solution integrating core business functions like accounting, finance, CRM, HRMS, inventory, order management, and procurement.
Deskera MRP is specifically tailored for manufacturing operations, providing tools for production planning, work order management, demand forecasting, and contract manufacturing. Deskera offers both as an integrated solution.
How does Deskera.com assist with sales and marketing?
Deskera.com’s CRM & Marketing Automation module helps businesses segment customers, track opportunities and deals, manage sales teams, automate lead flow, and run marketing campaigns, including drip campaigns.
Where is Deskera.com developed or based?
According to the website footer, Deskera.com is “Made in USA, India, Singapore, and Canada,” indicating a distributed global development and operational presence.
Does Deskera.com provide Business Intelligence BI features?
Yes, Deskera.com explicitly lists “Business Intelligence” as an integrated module, enabling users to “Monitor business performance, track key metrics, take corrective action with data analysis.”
What is Deskera’s “Go Live Methodology”?
Deskera’s “Go Live Methodology” is a structured approach to implementing their software, designed to help businesses transition smoothly onto the platform.
It includes assistance from a “Dedicated Account Manager” and “Go-live expert” to ensure efficient deployment.
How can I get a product tour of Deskera.com?
You can request a product tour of Deskera.com by clicking on the “Get product tour” button, which is prominently displayed on the homepage, often leading to a form to “Talk to Our Experts.”
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