Desklog Pros & Cons

Like any tool, Desklog has its strengths and areas where users wish it could do more.

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Pros

• Automated Time Tracking: This is consistently praised. Users love that it automatically tracks work hours, reducing manual effort and potential errors. It truly helps in focusing on the work rather than on the tracking itself.
• User-Friendly Interface: Many reviewers highlight Desklog’s intuitive design, making it easy to use for everyone on the team, regardless of their tech-savviness. The dashboard is clean and organized, which contributes to a smooth experience.
• Comprehensive Reporting: The reporting features provide detailed insights into productivity, project progress, and time allocation. These reports are super helpful for project assessments and understanding team performance.
• Project Management Capabilities: Users appreciate the ability to track time per project and task, set up project billing, and even use features like Kanban view. This helps in staying organized and planning better.
• Offline Tracking: The ability to track work even without an internet connection and have the data sync later is a major plus, especially for remote workers or in areas with unstable connectivity.
• Flexible Billing Options: Desklog offers various billing methods (flat rate, hourly, per user), which simplifies invoicing and ensures accurate client billing.
• Excellent Customer Support: Several users have reported positive experiences with Desklog’s support team, citing them as responsive and helpful. This kind of support makes a big difference when you run into questions or need assistance.
• Lifetime Deal Availability: The option to get lifetime access through deals on platforms like AppSumo is a huge financial advantage for many, eliminating ongoing subscription costs.
• GDPR Compliant: Desklog is GDPR-compliant, which assures users about data security and privacy.

Cons

• Learning Curve for Some Features: While generally user-friendly, some users mentioned that certain features, like time tracking, might take a bit of time to fully grasp. Configuring app categories for different team members to ensure accurate productive time tracking also required some effort for at least one user.
• No Mobile App (Previously): Historically, some users wished for a phone app for more flexibility, but Desklog has since launched a mobile app to address this.
• Limited Direct Integrations (Historically): Some users expressed a desire for more direct integrations with project/task managers. While Desklog integrates with Jira and Amazon S3, and has a public API, some might prefer out-of-the-box connections with other popular tools.
• No Color Coding for Projects: One user mentioned a minor aesthetic or organizational desire for basic functions like color-coding projects.

Read more about Desklog Review:
Desklog Review & First Look
How Does Desklog Work?
Desklog Features
Desklog Pricing