Dokan Cloud Features

Dokan Cloud is packed with features designed to make running an online store or a multi-vendor marketplace a breeze. Here’s a closer look at what it brings to the table:

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Centralized Dashboard

Imagine having a control center for your entire online business. That’s what Dokan Cloud’s dashboard offers. You get a detailed overview of all your e-commerce activities, like how much you’re earning, how many customers you have, the number of orders, products sold, and even refunds. It even has a graph that gives you quick insights into your marketplace’s performance, helping you track progress and make quick decisions.

User-Friendly Product Management

Whether you’re selling physical products that need shipping or digital downloads like e-books or software, Dokan Cloud makes it easy. Both you (as the admin) and your vendors can easily add new products, complete with names, descriptions, and photos. You can also add attributes (like size or color) and organize products by brands and categories, which really helps shoppers find what they’re looking for. There’s even a special section for product SEO to help improve search engine rankings.

Subscription Plans for Vendors

If you’re running a multi-vendor marketplace, you can create different subscription plans for your vendors. This means you can set up your marketplace so vendors pay based on the features they need, giving them flexibility in how they access tools and functionalities. You can set up plans with varying levels of access and permissions.

Payment Integration

Dokan Cloud supports popular payment gateways like PayPal and Stripe, along with cash on delivery. This variety offers convenience and flexibility for customers and helps ensure smooth and secure transactions. Plus, vendors can easily request their earnings through PayPal, giving them control over their payouts.

Vendor Payouts

Handling vendor payments can sometimes be a bit of a maze, but Dokan Cloud aims to simplify it. Vendors can request their earnings whenever they want, or you can even set up automatic payouts for regular payments. This means less time spent by administrators on managing payouts, and more control for vendors over their finances. Forento Review: Frequently Asked Questions

Email and SMS Integration

Keeping in touch with customers is a big deal, and Dokan Cloud helps with that. It seamlessly integrates with Mailchimp for email marketing, making it easy to send order confirmations and welcome emails. For more direct communication, it also connects with Twilio, a well-known SMS platform, allowing vendors to send updates, order confirmations, and even promotional offers directly to customers’ phones.

Built-in Page Builder

You don’t need to be a coding wizard to design your store. Dokan Cloud includes a user-friendly page builder, similar to Elementor, with drag-and-drop functionality. It comes with pre-designed themes and over 20 widgets, giving you lots of options to create a professional-looking storefront. However, it’s worth noting that some users have mentioned limitations, like not being able to edit all pages (like checkout pages) with the page builder, and a desire for more customization options.

Shipping and Tax Management

Dokan Cloud offers straightforward tools for managing shipping and taxes. Vendors can create shipping profiles and set up various conditions for shipping costs and methods. For taxes, admins can create tax rules based on specific countries and states, and even enable advanced features like compound tax, zip tax, shipping tax, and digital product tax. This helps with compliance and reduces errors.

Live Chat Integration

Real-time communication with customers is key for good customer service. Dokan Cloud offers live chat integration, allowing store owners to connect with customers instantly, often through WhatsApp or Facebook. This helps you address inquiries, provide support, and build stronger relationships.

SEO Optimization

Dokan Cloud includes tools to help you take control of your store’s search engine optimization. This means you can work on making your products and store more visible to potential customers through search engines. Forento Results: What Users Are Saying

Read more about Dokan Cloud Review:
Dokan Cloud Review & First Look