Based on looking at the website, DPD.hr presents itself as a leading courier service provider in Croatia, offering a comprehensive suite of solutions for both domestic and international parcel delivery.

The site emphasizes speed, reliability, and tailored shipping options for individuals and businesses alike.

From what’s visible, DPD.hr appears to be a legitimate and established logistics company, focusing on streamlined processes for sending, receiving, and returning packages, alongside a strong commitment to sustainability and customer convenience.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

DPD.hr Review & First Look

Upon a first glance at DPD.hr, it’s clear the website is designed with a strong focus on user experience and information accessibility for anyone looking to ship or receive packages within Croatia and internationally.

The layout is clean, professional, and well-organized, reflecting a company that understands the need for efficiency in logistics.

The navigation is intuitive, allowing visitors to quickly find sections on sending, receiving, and managing packages, along with options for business clients and career opportunities.

User Interface and Navigation

The user interface of DPD.hr is designed to be straightforward, even for first-time visitors.

The main menu clearly categorizes services, while prominent calls to action guide users to key functions like “Send a package” or “Track your package.” Yepic.ai Reviews

Clear Menu Structure: Categories like “Slanje paketa” Sending packages, “Primanje paketa” Receiving packages, and “Podrška” Support are immediately visible.
Prominent Features: Tools such as the “Kalkulator vremena dostave” Delivery time calculator and “Gdje je moj paket?” Where is my package? are easily accessible, indicating a focus on empowering users with information.
Multi-language Support: The option to switch between English and Croatian is a significant plus, catering to a broader audience, including international customers and businesses operating in Croatia.

Initial Impressions of Service Offerings

DPD.hr positions itself as a versatile logistics partner.

The website highlights key services that cater to a wide range of needs, from individual senders to large e-commerce businesses.

Domestic and International Delivery: The core offering is parcel delivery within Croatia and across a vast international network, boasting over 115,000 Pickup locations across Europe. This wide reach is a significant selling point.
E-commerce Solutions: There’s a dedicated section for e-commerce businesses, emphasizing seamless integration of DPD’s shipping services into online shopping platforms. This suggests a strong understanding of modern business needs.
Convenience Options: Features like “Pickup locations” and “myDPD” which allows users to manage delivery preferences underscore a commitment to customer convenience and flexibility, addressing common pain points in package delivery.

DPD.hr Features

DPD.hr boasts a robust set of features designed to simplify the entire parcel delivery lifecycle, from dispatch to receipt and even returns.

These features are clearly articulated on the website, aiming to provide a comprehensive and user-friendly experience.

Comprehensive Shipping Services

The website details various options for sending packages, catering to different urgencies and destinations. Mobility-plus.co.uk Reviews

Domestic Shipping Slanje unutar Hrvatske: This service focuses on efficient delivery within Croatia, likely offering various speed options to meet diverse customer needs.
Express Service: For urgent deliveries, an “Express usluga” is highlighted, indicating faster transit times, crucial for time-sensitive shipments.
International Delivery Međunarodna dostava: DPD’s extensive European network is a key advantage here, providing reliable cross-border shipping capabilities. The mention of 115,000+ Pickup locations across Europe underlines their vast reach, ensuring that packages can be sent and received in many locations.

Convenient Receiving and Return Options

DPD.hr places a strong emphasis on flexibility for package recipients, addressing common issues like missed deliveries.

Package Tracking Gdje je moj paket?: A central feature, allowing users to monitor their package’s journey in real-time, providing transparency and peace of mind.
Pickup Locations Pronađi Pickup lokaciju: This allows recipients to divert packages to a nearby DPD Pickup point or Parcel Locker Paketomat for collection at their convenience, a significant benefit for those not always at home.
Return Package Management Povrat paketa: For businesses, DPD offers return management solutions, streamlining the process for customers to send items back, which is vital for e-commerce customer satisfaction.

Business Solutions and Sustainability

DPD.hr isn’t just for individual senders.

It offers tailored solutions for businesses and maintains a strong commitment to environmental responsibility.

E-commerce Integration E-trgovina: The website details how online retailers can integrate DPD’s shipping services into their webshops, mentioning APIs, plugins, and client solutions. This indicates a deep understanding of e-commerce logistics needs, from order fulfillment to customer experience.
Competitive Business Offers Ponuda za poslovne korisnike: DPD invites businesses to request competitive, no-obligation quotes for their shipping needs, highlighting their focus on building long-term partnerships.
Carbon-Neutral Shipping Ugljično neutralno, održivo i inovativno: A significant feature emphasized on the site is DPD’s commitment to carbon-neutral deliveries for every package, at no extra cost to the client. This is achieved through measuring and reducing CO2 emissions, and offsetting remaining emissions. This commitment to sustainability is increasingly important for businesses and consumers alike.

DPD.hr Pros & Cons

When evaluating DPD.hr based on its website, a clear picture emerges regarding its strengths and potential areas for improvement, particularly from a user’s perspective.

Pros

DPD.hr highlights several advantages that position it as a strong contender in the logistics market. Pizzasolutions.co.uk Reviews

Extensive Network and Reach:
- European Coverage: The website proudly states DPD’s European network with over 115,000 Pickup locations. This vast reach is a major asset for international shipments, ensuring reliable delivery across many countries.
- Domestic Prowess: As a leading courier in Croatia, its domestic service is likely efficient and well-established, covering a wide geographic area within the country.
Customer Convenience and Flexibility:
- myDPD Service: This platform allows recipients to manage deliveries, redirect packages, or change delivery times, providing significant control and flexibility. A 2023 DPD Group survey indicated that over 70% of e-shoppers prefer having delivery options, underscoring the value of features like myDPD.
- Pickup Locations & Paketomati: The widespread availability of Pickup points and automated parcel lockers Paketomati offers alternative delivery options, reducing missed deliveries and increasing convenience for recipients.
- Easy Tracking: The readily available “Gdje je moj paket?” Where is my package? feature provides real-time tracking, a standard but crucial element for customer satisfaction. A 2022 survey found that 93% of consumers expect real-time tracking for their online orders.
Commitment to Sustainability:
- Carbon-Neutral Delivery: DPD.hr prominently features its commitment to carbon-neutral delivery for every package at no additional cost. This initiative is highly appealing to environmentally conscious businesses and consumers. According to recent industry reports, over 60% of consumers are willing to pay more for sustainable products and services, making DPD’s “free” carbon neutrality a strong competitive advantage.
Business-Friendly Solutions:
- E-commerce Integration: Offering tools and support for integrating shipping services into e-shops demonstrates a deep understanding of B2B needs, potentially streamlining operations for online retailers.
- Competitive Offers: The invitation for businesses to request competitive, no-obligation quotes suggests a proactive approach to attracting and retaining corporate clients.

Cons

While the website presents a positive image, some aspects might be considered less ideal or areas where more transparency could benefit users.

Pricing Transparency Online:
- No Direct Online Pricing for Individuals: While a “Cjenik” Pricelist link exists, it might not offer immediate, transparent pricing calculations for individual, ad-hoc shipments without going through a full quoting process. For quick comparisons, some users might prefer a more direct online calculator that displays instant rates. A 2021 study revealed that 55% of online shoppers abandon a purchase due to unexpected shipping costs.
- Business Quotes by Request: For business users, competitive offers are “without obligation,” but still require a direct request, rather than providing example pricing tiers online.
Scam Warnings Prominence:
Croatian Language Dominance:
- Primary Language: While English is an option, the primary language of the site is Croatian. Some detailed sections or specific terms might default to Croatian, potentially requiring more effort for non-Croatian speakers to fully grasp every nuance of the service, even with the English toggle.

DPD.hr Alternatives

When considering parcel delivery services in Croatia and beyond, DPD.hr is certainly a major player, but it’s essential to be aware of other reputable alternatives that cater to varying needs, price points, and service preferences.

Each has its own strengths, whether in domestic reach, international networks, or specialized services.

Domestic & International Couriers

Hrvatska pošta Croatian Post:
- Pros: As the national postal service, Hrvatska pošta has an unparalleled domestic reach, serving every corner of Croatia, often even in remote areas where private couriers might have limited presence. It offers various delivery speeds, registered mail, and is often the most affordable option for standard parcel delivery within Croatia. Their network of post offices is extensive, offering convenient drop-off and pickup points.
- Cons: While they have international partnerships, their international delivery times can sometimes be longer compared to express private couriers. Tracking can also be less detailed than what’s offered by specialized courier services.
- Key Differentiator: Unrivaled domestic infrastructure and often the most budget-friendly for standard mail and parcels.
GLS Croatia: Brouwland.com Reviews
- Pros: GLS General Logistics Systems is a strong competitor in Europe, offering reliable domestic and international parcel services. They emphasize quality and speed, often providing good tracking options and customer service. They have a growing network of ParcelShops their equivalent of Pickup locations.
- Cons: While strong, their network might not be as dense in certain very rural areas as the national post. Pricing can be competitive but might vary based on volume for businesses.
- Key Differentiator: Strong European network with a focus on business-to-business B2B and business-to-consumer B2C services, known for efficiency.
DHL Express Croatia:
- Pros: DHL is a global powerhouse, renowned for its express international shipping. If speed and global reach are paramount, DHL is often the top choice, especially for time-critical business shipments. They offer excellent tracking and generally reliable service, albeit at a premium price.
- Cons: Significantly more expensive than DPD or local postal services for standard domestic or less urgent international shipments. Their focus is primarily on express logistics.
- Key Differentiator: World-leading for express, time-definite international deliveries.
FedEx Croatia:
- Pros: Similar to DHL, FedEx offers extensive global coverage and is well-regarded for its international express services. They provide strong tracking capabilities and various service options for different delivery speeds.
- Cons: Like DHL, FedEx’s pricing is typically higher, especially for domestic or less urgent international parcels. Their network might be less tailored for everyday consumer-level domestic shipping compared to DPD or GLS.
- Key Differentiator: Global reach and reliable service for international, time-sensitive shipments, particularly to and from North America.

Niche & Specialized Services

Local Courier Services: For very specific domestic needs, particularly within a city or region, smaller local couriers might offer more personalized service, same-day delivery, or specialized handling for certain goods. These are often found through local online searches.
Freight Forwarders: For extremely large or complex shipments, especially cargo, freight forwarders work with multiple carriers to arrange logistics. They are not direct parcel services but aggregate solutions for bulkier goods.

When choosing an alternative, consider:

Parcel Size and Weight: Different carriers have different limits and pricing structures.
Delivery Speed: Express vs. standard options.
Destination: Domestic vs. international, and specific country reach.
Price: Compare quotes for your specific needs.
Tracking and Customer Service: How important is real-time information and support?
Convenience: Drop-off and pickup point networks.

DPD.hr Pricing

Based on the DPD.hr website, specific, transparent pricing for individual shipments isn’t immediately displayed in a simple, click-and-see format.

This is a common approach for courier services, especially those catering to both individual and business clients, where pricing can vary significantly based on numerous factors. Australiandentalacademy.com Reviews

How Pricing is Presented

Cjenik Pricelist Link: The website includes a link to “Cjenik” Pricelist. However, instead of a direct, interactive calculator showing instant rates, this section typically provides access to downloadable price lists, which might be in PDF format or require more detailed input than a quick glance. These pricelists often contain complex tables based on zones, weight, and service types.
Kalkulator Vremena Dostave Delivery Time Calculator: While this tool helps estimate transit times, it doesn’t directly provide a price estimate. Its primary function is to give an idea of how long a shipment will take.
Ponuda za Poslovne Korisnike Offer for Business Users: For businesses, DPD.hr explicitly states they provide “vrlo konkurentnu ponudu za slanje paketa, naravno, bez obveze” a very competitive, no-obligation offer for sending packages. This indicates a personalized quote system based on volume, frequency, and specific business needs rather than a fixed public price list. Businesses are encouraged to contact DPD directly for a tailored proposal.
Emphasis on Value: The website implicitly communicates value through its features e.g., carbon-neutral delivery at no extra cost, extensive network rather than highlighting low prices as its primary competitive edge.

Factors Influencing DPD.hr Pricing

When you do get a quote or look at their detailed pricelist, the cost will likely depend on several key variables:

Weight and Dimensions: This is the most fundamental factor. Packages are typically priced based on their actual weight or volumetric weight whichever is greater. Volumetric weight considers the package’s size, making it relevant for light but bulky items.
Destination Zone: Shipping costs are heavily influenced by the destination. Domestic shipments within Croatia will have one pricing structure, while international shipments will be categorized by zones e.g., EU countries, specific European zones, rest of the world, with each zone having different rates.
Service Type:
- Standard Delivery: The most economical option, with typical transit times.
- Express/Priority Service: For faster delivery, there will be a premium charge.
- Special Services: Additional charges for services like cash on delivery COD, insurance, or specific handling instructions e.g., fragile items, dangerous goods if applicable and permissible.
Pickup/Drop-off Method: While not always a separate charge, using DPD Pickup locations or Parcel Lockers might be slightly more economical than scheduling a direct pickup from your address, or vice versa, depending on the specific service.
Volume/Frequency for Businesses: Businesses sending high volumes of packages will receive significantly discounted rates compared to an individual sending a single parcel. This is why the “Ponuda za Poslovne Korisnike” is prominent. Businesses might also have access to different pricing models, such as flat rates for certain weight categories.

Getting a Quote

For individuals, the most reliable way to get a price for a specific shipment would be to use an online calculator if available which isn’t explicitly highlighted as an immediate, upfront pricing tool on the main page or to initiate a sending process online where the price is calculated before final confirmation.

For businesses, contacting DPD directly for a personalized, non-obligatory quote is the advised path.

The lack of immediate, upfront pricing on the main page for individual senders is a common industry practice but can be a minor “con” for users who prefer instant comparison shopping without inputting detailed shipment information.

How to Utilize DPD.hr Services

Utilizing DPD.hr services, whether you’re sending a package, expecting one, or running an e-commerce business, is designed to be a straightforward process according to their website. Blindsdirectonline.co.uk Reviews

The platform provides clear pathways for various user scenarios.

For Sending a Package Slanje paketa

If you need to send a package, DPD.hr offers flexible options:

Online Preparation: Start by navigating to the “Slanje paketa” section. Here, you’ll likely find tools to enter package details weight, dimensions, destination to generate a shipping label.
Choose Service Type: Select between domestic unutar Hrvatske or international međunarodna dostava shipping, and decide if you need an express service.
Pickup or Drop-off:
- Schedule Pickup: You can arrange for a DPD courier to pick up the package directly from your home or business address. This is convenient for larger items or multiple parcels.
- Drop-off at Pickup Location: Alternatively, you can drop off your pre-labeled package at one of the many DPD Pickup locations or Parcel Lockers Paketomati across Croatia. This offers flexibility if you prefer to drop off at your convenience.
Payment: Payment options are usually presented during the online booking process. For business accounts, invoicing might be an option.

For Receiving a Package Primanje paketa

Managing incoming packages is made easy through several DPD.hr features:

Track Your Package Gdje je moj paket?: The most common first step. Enter your tracking number on the website to get real-time updates on your package’s location and estimated delivery time.
myDPD Account: If you frequently receive packages, signing up for a “myDPD” account Registracija na myDPD is highly recommended. This allows you to:
- Manage Deliveries: Change the delivery date or address if you know you won’t be home.
- Redirect to Pickup Location: Have your package delivered to a nearby DPD Pickup point or Parcelomat for self-collection at your convenience.
- Set Preferences: Customize future delivery preferences.
Pickup from Location: If you miss a delivery or choose to redirect, you can collect your package from the designated DPD Pickup point or Parcelomat. Ensure you have the necessary identification or notification details.

For Business Users Poslovni korisnici / E-trgovina

DPD.hr offers specialized solutions for businesses, particularly e-commerce retailers:

Request a Business Offer: Businesses are encouraged to contact DPD directly through the “Zatražite ponudu” Request an offer button to get a customized, competitive pricing proposal based on their shipping volume and specific needs.
E-commerce Integration: DPD provides tools and support for integrating their shipping services directly into your webshop’s checkout process. This includes information on APIs, plugins, and custom solutions to automate label generation, tracking, and delivery notifications for your customers.
Return Management: For online stores, DPD offers efficient return management solutions Upravljanje povratom to streamline the process for customer returns, which is crucial for customer satisfaction in e-commerce.
Dedicated Support: Business clients typically have access to dedicated account managers and support channels to assist with logistics planning and troubleshooting.

By providing these distinct pathways, DPD.hr aims to make its services accessible and efficient for all types of users. Akbaracademy.co.uk Reviews

DPD.hr vs. Competitors: A Comparative Look

When evaluating DPD.hr against its primary competitors in the Croatian and European parcel delivery market, it’s useful to look at where each service excels and where it might fall short.

The key players typically include Hrvatska pošta the national postal service, GLS, DHL, and FedEx.

DPD.hr: Strengths and Positioning

Strengths:
- Balanced Offering: DPD.hr positions itself as a strong contender for both domestic and international shipments, offering a good balance of speed, reliability, and cost-effectiveness. It’s often seen as a mid-range option between the premium express carriers DHL, FedEx and the national postal service Hrvatska pošta.
- Extensive European Network: With over 115,000 Pickup locations across Europe, DPD’s international reach is a major advantage, making it very competitive for cross-border e-commerce within the EU.
- Customer Flexibility myDPD: The myDPD service and widespread Pickup points give recipients significant control over their deliveries, which is a key differentiator in a market where convenience is highly valued.
- Sustainability Focus: Its commitment to carbon-neutral deliveries at no extra cost sets it apart as an environmentally conscious choice.
Ideal for: E-commerce businesses shipping regularly within Europe, individuals sending international parcels within the EU, and those who value flexible delivery options.

Hrvatska pošta Croatian Post: Domestic Powerhouse

*   Unparalleled Domestic Reach: As the national postal service, it has the most extensive network of offices and delivery routes, reaching even the most remote areas of Croatia.
*   Cost-Effectiveness: Often the most affordable option for standard domestic mail and parcels.
*   Accessibility: Post offices are ubiquitous, making drop-offs and pickups very convenient.

Weaknesses:
- International Speed: Can be slower for international shipments compared to private couriers.
- Tracking Detail: Tracking might be less granular or real-time than private services.
Ideal for: Budget-conscious individuals for domestic standard parcels, large-scale domestic mail distribution, and reaching remote Croatian locations.

GLS Croatia: European Efficiency

*   Strong European Network: GLS is a major player across Europe, known for its efficient B2B and B2C parcel services.
*   Reliability: Generally considered reliable with good tracking and consistent service.
*   Competitive Pricing: Offers competitive rates, often slightly above Hrvatska pošta but below premium express services, making it a good value proposition.
*   Domestic Reach: While strong, its network might not match Hrvatska pošta's rural coverage.

Ideal for: Businesses with regular shipments across Europe, and consumers seeking a reliable and efficient European delivery service.

DHL Express Croatia & FedEx Croatia: Global Premium Speed

*   Unrivaled Speed and Global Reach: Both are leaders in express, time-definite international shipping, reaching virtually every country in the world rapidly.
*   Advanced Tracking: Offer highly detailed, real-time tracking with excellent visibility.
*   Customer Service: Generally provide high-quality customer support, especially for business accounts.
*   Cost: Significantly more expensive than DPD, GLS, or Hrvatska pošta, especially for standard domestic or less urgent international parcels.
*   Domestic Focus: Less emphasis on general consumer-level domestic shipping in comparison to their international express offerings.

Ideal for: Time-critical international business shipments, high-value goods requiring express delivery, and global supply chains.

Conclusion on Comparison

DPD.hr occupies a sweet spot, offering a robust European network and customer-centric features at a competitive price point, making it a strong alternative to the premium express carriers while offering more features and often faster international service than the national postal system.

For most everyday international parcel shipping within Europe and reliable domestic service in Croatia, DPD.hr stands out as a highly capable choice.

For specific needs e.g., lowest domestic price, fastest global express, the alternatives might be more suited. Curly-characters.com Reviews

DPD.hr Security and Scam Awareness

DPD.hr, like any major logistics provider, operates in an environment where its brand can unfortunately be exploited by scammers.

The website itself takes proactive steps to warn users about these threats, which is a commendable sign of their commitment to customer safety.

Proactive Scam Warnings

One of the most notable features on the DPD.hr homepage is the prominent display of warnings regarding fraudulent activities.

“VAŽNA OBAVIJEST: Pojavile su se lažne e-poruke u kojima se kao pošiljatelj navodi DPD. Ne otvarajte poveznicu u e-poruci! Više detalja” IMPORTANT NOTICE: Fake emails have appeared in which DPD is stated as the sender. Do not open the link in the email! More details.
“Oprez! Sve su češći pokušaji prijevare putem raznih portala za online kupovinu. Više pojedinosti” Caution! Attempts at fraud through various online shopping portals are becoming more frequent. More details.

These direct and upfront warnings indicate that DPD is aware of the prevalent phishing and scam attempts using their brand and is actively educating its users. This transparency is crucial for user trust.

Common Scam Tactics Related to Delivery Services

Scammers often use sophisticated methods to trick individuals, typically aiming to: Cubestores.co.uk Reviews

Phishing for Personal/Financial Information: Sending fake emails or SMS messages that look like official DPD notifications e.g., “Your package is delayed,” “Shipping fee due”. These messages often contain malicious links that lead to fake websites designed to steal login credentials, credit card details, or other sensitive personal information.
Package Delivery Scams: Notifying recipients of an “undeliverable” package and requesting a small “redelivery fee” or “customs charge.” Once the payment details are entered, the scammers steal the information.
Fake Job Offers: Impersonating DPD in job offers to gather personal data for identity theft or to trick individuals into “reshipping” fraudulent goods.
Fraudulent “Missed Delivery” Notes: Leaving fake physical notes that direct recipients to fraudulent websites or phone numbers.

DPD’s Recommended Security Practices for Users

Based on their warnings and general best practices in online security, DPD.hr implicitly encourages users to follow these guidelines:

Verify Sender Authenticity: Always double-check the sender’s email address. Official DPD emails will come from legitimate DPD domains.
Hover Before Clicking: Before clicking any link in an email or SMS, hover your mouse over it on a desktop to see the actual URL. If it doesn’t lead to DPD.hr or a closely related, legitimate DPD domain, do not click.
Never Provide Sensitive Information via Unsolicited Links: DPD will not ask for credit card numbers, passwords, or highly sensitive personal information via unsolicited emails or SMS messages. If in doubt, go directly to the official DPD.hr website to track your package or manage your delivery.
Be Skeptical of Unexpected Fees: Legitimate delivery services rarely ask for unexpected, small fees via email or text for redelivery or customs. Any such payment should ideally be handled through the official tracking page or directly with the courier upon delivery.
Report Suspicious Activity: DPD.hr likely has a mechanism for users to report suspicious emails or messages. Utilizing this helps DPD track and combat ongoing scam campaigns.
Use Official Channels: For any inquiries, tracking, or delivery management, always use the official DPD.hr website, myDPD app, or known customer service contact numbers, rather than relying on links from external emails or texts.

By actively warning users and promoting vigilance, DPD.hr demonstrates a responsible approach to cybersecurity within the context of its operations, emphasizing that user awareness is key to preventing fraud.

Frequently Asked Questions

What is DPD.hr?

DPD.hr is the official website for DPD Dynamic Parcel Distribution in Croatia, serving as a leading courier service provider for both domestic and international parcel delivery.

It facilitates sending, receiving, and managing packages for individuals and businesses.

Is DPD.hr a reliable shipping company?

Based on its website, DPD.hr presents itself as a reliable and established courier service with an extensive European network and a focus on efficient parcel delivery. Mh12foods.co.uk Reviews

Its prominence and comprehensive service offerings suggest reliability.

How can I track my DPD package in Croatia?

You can track your DPD package by visiting the DPD.hr website and using the “Gdje je moj paket?” Where is my package? feature.

You will need to enter your package’s tracking number.

Does DPD.hr offer international shipping?

Yes, DPD.hr offers international delivery services across Europe, leveraging DPD’s vast network of over 115,000 Pickup locations.

What are DPD Pickup locations?

DPD Pickup locations are designated points, often retail stores or automated parcel lockers Paketomati, where you can drop off packages for sending or collect packages that have been delivered there, offering flexibility and convenience. Lits-service.co.uk Reviews

What is myDPD and how does it work?

MyDPD is an online service offered by DPD.hr that allows recipients to manage their incoming packages.

Through myDPD, you can change delivery dates, redirect packages to a Pickup location, or update delivery preferences.

Can I change my delivery address with DPD.hr?

Yes, if you use the myDPD service, you generally have the option to change your delivery address or redirect your package to a DPD Pickup location before the final delivery attempt.

How do I send a package with DPD.hr?

To send a package, visit the “Slanje paketa” Sending packages section on DPD.hr, prepare your shipping label online, and then either schedule a pickup from your location or drop off your package at a DPD Pickup point.

Does DPD.hr offer express delivery?

Yes, DPD.hr highlights an “Express usluga” Express service for faster delivery, indicating that time-sensitive shipments can be prioritized. Fitness360.co.uk Reviews

Is DPD.hr carbon neutral?

Yes, DPD.hr explicitly states its commitment to delivering every package carbon neutrally, at no additional cost to the client.

This is achieved by measuring, reducing, and offsetting CO2 emissions.

What should I do if I receive a suspicious DPD email or SMS?

DPD.hr advises caution regarding suspicious emails or SMS messages. Do not open any links.

Always verify the sender and if in doubt, go directly to the official DPD.hr website to track your package or get information.

Can businesses get special offers from DPD.hr?

Yes, DPD.hr invites businesses to request a “very competitive, no-obligation offer” for their parcel shipping needs, indicating tailored pricing based on volume and specific business requirements. Handpresscards.com.au Reviews

Does DPD.hr have Parcel Lockers Paketomati?

Yes, DPD.hr mentions DPD Pickup Paketomati, which are automated parcel lockers providing a convenient self-service option for sending and receiving packages.

How can I return a package using DPD.hr?

For businesses, DPD.hr offers “Upravljanje povratom” Return management solutions to streamline the process of customer returns.

Individuals returning a package would typically use a return label provided by the sender or arrange a new shipment.

Where can I find the DPD.hr pricelist?

A “Cjenik” Pricelist link is available on the DPD.hr website, which usually leads to downloadable price lists for different services, weights, and zones.

How can DPD.hr help my e-commerce business?

DPD.hr offers e-commerce solutions including easy integration of shipping services into webshops via APIs and plugins, competitive business offers, and efficient return management, aimed at streamlining logistics for online retailers. Lureher.com Reviews

Does DPD.hr offer insurance for packages?

While not explicitly detailed on the main page, courier services typically offer optional insurance for packages.

It’s advisable to check their full terms and conditions or contact customer support for specific insurance options and coverage.

What are the main advantages of using DPD.hr for international shipping?

The main advantages of using DPD.hr for international shipping are its extensive European network with over 115,000 Pickup locations, its commitment to carbon-neutral delivery, and flexible recipient options via myDPD.

How does DPD.hr handle customer support?

DPD.hr provides a “Podrška” Support section with useful information, tools, and frequently asked questions.

It also offers a “Kontaktirajte nas” Contact us form for direct inquiries. Granitworld.dk Reviews

Is DPD.hr available in English?

Yes, the DPD.hr website offers a language toggle to switch between Croatian and English, making it accessible to a wider international audience.

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