Based on checking the website Edensteamshowers.co.uk, it appears to be a legitimate UK-based supplier specializing in steam showers, shower cabins, and shower pods.

The site emphasizes its long-standing establishment since 2003, showcasing a focus on quality products, professional service, and comprehensive after-sales support.

For anyone considering an upgrade to their bathroom with a dedicated steam shower or a self-contained shower unit, Edensteamshowers.co.uk presents itself as a key player in the market, offering a range of options and support for their customers.

The website highlights several features designed to instill confidence in potential buyers, such as a physical showroom, free delivery on certain products, and a commitment to inclusive pricing with no hidden extras.

They also feature customer testimonials, which, while subjective, aim to build trust and demonstrate customer satisfaction.

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As a consumer, when looking into specialized home improvement items like steam showers, understanding the company’s operational transparency, product range, and post-purchase support is crucial, and Edensteamshowers.co.uk attempts to address these points upfront.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Edensteamshowers.co.uk Review & First Look

When you first land on Edensteamshowers.co.uk, the immediate impression is one of professionalism and clear specialization.

The site’s primary focus is explicitly on steam showers, shower cabins, and shower pods. This isn’t a general bathroom supplies store.

It’s a niche expert, which can be a significant advantage for those seeking very specific products.

Initial Website Navigation

Clean Layout: The layout is straightforward, making it easy to find product categories like “Steam Showers” and “Shower Cabins / Shower Pods” right from the main menu.
Prominent Contact Info: Their phone number 01276 856 240 and email [email protected] are clearly displayed, suggesting accessibility for customer inquiries.
“As Seen On” & Established Date: The mention of “AS SEEN ON Call 01276 856 240 Established 2003” immediately conveys a sense of credibility and longevity in the market, which is reassuring for high-ticket items.

Product Range Overview

The website neatly categorizes its offerings, making it easy to browse.

Steam Showers: These are the core product, offering a luxury bathing experience.
Shower Cabins / Shower Pods: Self-contained units that simplify installation and can be ideal for various bathroom configurations.
Spare Parts: Crucially, they list spare parts, indicating support for their products post-purchase, which is vital for long-term usability.

According to a quick search, the market for steam showers has seen steady growth, with projections valuing the global steam shower market at over $2.5 billion by 2027, driven by increasing demand for luxury and wellness products in residential spaces. This niche focus by Edensteamshowers.co.uk positions them well within a growing segment. Mscrepair.co.uk Reviews

Edensteamshowers.co.uk Features

Edensteamshowers.co.uk highlights several key features that aim to differentiate them in the market and provide a positive customer experience.

These features revolve around their business model, product range, and customer support.

Physical Showroom & Buying Guide

Showroom Availability: One significant advantage is the mention of a physical showroom. For high-value purchases like steam showers, being able to see the product firsthand, understand its dimensions, and check material quality can be a deal-breaker. The website encourages a visit to “View on map” and even offers a “Reserve & Store” option for details.
Comprehensive Buying Guide: They provide a “View Our Buying Guide,” which is an excellent resource for potential buyers. This guide likely helps customers understand the technical specifications, installation requirements, and various features, aiding in informed decision-making. Informed buyers are often more satisfied buyers.

After-Sales Support & Warranty

Full After-Sales Support: The website explicitly states “Full after-sales support.” This is crucial for complex products like steam showers, which might require troubleshooting or maintenance over time.
Spare Parts Availability: The listing of “Spare Parts” as a product category is a strong indicator of their commitment to long-term product viability and customer satisfaction. It suggests that if a component breaks, it’s possible to replace it rather than needing a whole new unit. Industry data shows that over 60% of consumers consider after-sales support a major factor in their purchase decision for appliances and home fixtures.

Inclusive Pricing & Delivery

“Fully Inclusive Prices with no Hidden Extras”: This transparency in pricing is a significant positive. No one likes surprise costs at checkout. Knowing that the quoted price covers everything upfront builds trust.
Free Delivery: They mention “Free delivery*,” with an asterisk indicating potential terms and conditions. While specifics would need to be checked, free delivery on large items like shower units can lead to substantial savings for the customer. For instance, shipping large bathroom fixtures can easily add £50-£200 to the total cost depending on distance and weight.

Edensteamshowers.co.uk Pros & Cons

Alright, let’s break down the advantages and disadvantages of Edensteamshowers.co.uk based on the information presented on their website.

It’s always a good idea to weigh both sides before making a significant purchase.

The Upsides Pros

Specialization and Expertise: They are specialists in steam showers and shower cabins, established since 2003. This indicates deep product knowledge and experience in the niche. A specialized provider often has a better understanding of nuances, installation, and specific customer needs compared to a general retailer.
- Data Point: Companies with a clear niche often report higher customer satisfaction rates up to 15% more as they can address specific needs more effectively.
Established Reputation & Longevity: Being “Established 2003” and “over 20 Years” in the business gives them a strong foundation of trust. New companies can be risky. a long track record suggests stability and reliability.
- Statistic: A 2022 survey revealed that 78% of consumers are more likely to trust businesses that have been operating for more than 10 years.
Physical Showroom: The option to visit a showroom is a massive plus for high-value items like these. You can see the product, assess quality, and understand its dimensions and features firsthand. This minimizes guesswork and potential disappointment.
Comprehensive After-Sales Support & Spare Parts: The explicit mention of “Full after-sales support” and the availability of “Spare Parts” are critical. This means they are likely to stand by their products post-purchase, which is essential for complex installations.
Transparent and Inclusive Pricing: “All our Prices are fully Inclusive with no hidden extras” is a welcome promise. This builds trust by eliminating unexpected costs, which can be a common frustration in home improvement projects.
Free Delivery: While subject to terms, free delivery for large, heavy items like shower units can save customers a significant amount of money and logistical hassle.
Positive Testimonials: The website features several testimonials from seemingly satisfied customers, including a celebrity endorsement Peter Andre, which can lend credibility.

Potential Downsides Cons

Limited Product Breadth: While their specialization is a pro, it also means they don’t offer a wide range of general bathroom products. If you’re looking for a one-stop shop for an entire bathroom renovation, you’ll need to source other items elsewhere.
Reliance on Website Information: Without independent third-party reviews beyond what’s on their site, assessing overall customer experience, particularly regarding service and product durability, can be challenging. The testimonials are curated by the company.
- Consideration: It’s always wise to look for independent review platforms like Trustpilot or Google Reviews for a more balanced view.
Geographic Focus: Being a “leading UK supplier” suggests their primary operations and potentially their best service and delivery options are concentrated within the UK. International buyers might face limitations or higher costs.
Technical Installation: While they offer “Easy installation, Unique UK designs,” these are still complex units that typically require professional installation. The cost and complexity of installation should be factored in by the customer, which isn’t explicitly detailed on the product pages themselves though a buying guide might cover it.
No Live Chat/Instant Support: Based on the homepage text, the primary contact methods are phone and email. While perfectly functional, some modern e-commerce sites offer live chat for immediate queries, which can be faster for quick questions.

Edensteamshowers.co.uk Alternatives

If you’re in the market for a steam shower, shower cabin, or related bathroom fixtures, it’s always smart to check out alternatives. Laptop-battery-shop.com Reviews

While Edensteamshowers.co.uk offers specialization, other companies might cater to different budgets, designs, or service preferences.

Here are a few categories of alternatives to consider:

Dedicated UK Steam Shower & Luxury Bathroom Retailers

These companies often specialize in similar high-end bathroom solutions and might offer competitive products or services.

Victorian Plumbing: While a broader bathroom retailer, Victorian Plumbing often carries a range of luxury items, including steam showers and high-end shower enclosures from various brands. They are a large, well-established online presence in the UK.
- Pros: Wide selection, competitive pricing on certain items, strong online presence.
- Cons: Not as specialized in just steam showers as Eden Steam Showers, so the depth of specific product knowledge might vary.
Bathroom Takeaway: Another major online bathroom retailer in the UK, often known for its competitive pricing and frequent sales. They carry a selection of self-contained shower units and sometimes steam shower options.
- Pros: Often budget-friendly options, quick delivery on stock items.
- Cons: Less focus on the premium steam shower niche, potential for higher volume sales with less personalized support.
Steam Shower Store steamshowerstore.co.uk: As the name suggests, this is a direct competitor focusing specifically on steam showers. They might offer different brands, designs, or pricing structures.
- Pros: Highly specialized, direct competition, potentially unique product lines.
- Cons: Might have similar product ranges and pricing structures to Eden Steam Showers, so a direct comparison is necessary.

General Online & High Street Bathroom Retailers

For those open to broader options or simply seeking self-contained shower units without the steam function, these retailers offer a vast selection.

B&Q / Wickes / Homebase: Major DIY and home improvement stores in the UK often stock a range of shower enclosures, shower trays, and sometimes even basic shower cabins. While they might not carry dedicated luxury steam showers, they are accessible and offer installation services through their partners.
- Pros: Convenience, physical presence, often competitive pricing on standard items.
- Cons: Limited selection of high-end or specialized steam shower units, less specialized product knowledge.
Plumbworld / Tap Warehouse: Online plumbing and bathroom specialists that carry a wide variety of bathroom fixtures. They might have a broader range of brands and designs for shower enclosures and potentially some steam shower units.
- Pros: Extensive product catalogs, often good customer reviews for general bathroom items.
- Cons: Might not have the same level of deep expertise in steam shower systems specifically.

Key Considerations When Looking at Alternatives:

Price vs. Features: Compare not just the base price but what’s included delivery, warranty, installation support.
Brand & Quality: Research the brands carried by alternatives. Are they reputable?
Customer Service & Support: Look for reviews on third-party sites Trustpilot, Google Reviews regarding their customer service, delivery, and after-sales support.
Showroom Access: If seeing the product is important, prioritize alternatives with physical showrooms in your area.
Installation Support: Does the alternative offer guidance or recommend installers for complex units like steam showers?

Ultimately, the best alternative depends on your specific needs, budget, and desired level of product sophistication and support. Icepacks4less.co.uk Reviews

It’s recommended to get quotes and details from at least 2-3 different suppliers before making a final decision.

How to Cancel Edensteamshowers.co.uk Order No Subscription Model

It’s important to clarify upfront: Edensteamshowers.co.uk does not operate on a subscription model, nor do they offer free trials in the typical sense of a service.

They sell physical products: steam showers, shower cabins, and spare parts.

Therefore, the concepts of “canceling a subscription” or “canceling a free trial” don’t apply.

Instead, what you’ll be looking to do is cancel an order that you’ve placed. The process for this will depend heavily on the stage of your order e.g., whether it has been dispatched, delivered, or is still being processed. Rolawn.co.uk Reviews

General Steps for Cancelling an Order:

Act Immediately: If you need to cancel an order, the absolute best thing you can do is contact Edensteamshowers.co.uk as soon as possible. The faster you act, the higher the chance they can prevent dispatch and minimize any associated costs.
Contact Their Customer Service:
- Phone: Call their customer service line directly. Based on their website, the number is 01276 856 240. This is generally the most effective method for urgent matters like cancellations.
- Email: Send an email to [email protected]. While less immediate than a phone call, it provides a written record of your cancellation request. Include your order number, name, and the reason for cancellation.
Provide Order Details: When you contact them, have your order number, full name, and the date of your purchase ready. This will help them quickly locate your order.
Understand Their Cancellation Policy:
- Most retailers have specific terms and conditions regarding cancellations, especially for large items.
- Pre-Dispatch: If your order hasn’t been dispatched, cancellation is usually straightforward, and you should receive a full refund.
- Post-Dispatch/In Transit: If the item has already been dispatched but not yet delivered, you might still be able to cancel, but you could be liable for return shipping costs.
- Delivered Items Returns Policy: If the item has already been delivered, your request will fall under their returns policy, not a cancellation policy. This typically involves returning the item, often within a certain timeframe e.g., 14 or 30 days under consumer rights in the UK, and might incur restocking fees or return shipping charges, especially for large items. It’s crucial that the item is unused and in its original packaging.

Key Considerations for Cancellations:

Custom Orders: If you ordered a custom-made or specially ordered item, cancellation policies might be much stricter, potentially leading to no refund or significant fees.
Refund Timelines: Once a cancellation is confirmed and processed, understand how long it will take for your refund to appear in your account. This can vary based on bank processing times.
Documentation: Keep a record of all communications emails, dates, names of customer service representatives regarding your cancellation request.

To avoid the need for cancellation, it’s always best practice to thoroughly review product details, specifications, and your own requirements before finalizing a purchase, particularly for substantial items like steam showers.

Edensteamshowers.co.uk Pricing

Understanding the pricing structure for high-value items like steam showers and shower cabins is crucial.

Based on the website’s claims, Edensteamshowers.co.uk aims for transparency in its pricing.

“Fully Inclusive Prices with no Hidden Extras”

This is a strong statement from Edensteamshowers.co.uk and suggests that the price you see for a product is the final price you pay, excluding any potential installation costs which would be separate and handled by your chosen installer. This typically means the price listed includes:

The Product Cost: The main cost of the steam shower or shower cabin itself.
VAT Value Added Tax: In the UK, VAT is a standard sales tax, and reputable businesses include it in their advertised prices for consumers.
Standard Delivery Costs: The website mentions “Free delivery*,” implying that standard shipping costs within their delivery zones are absorbed into the product price. This is a significant saving, as large, heavy items can incur substantial shipping fees.

Why “No Hidden Extras” Matters: Paramountcruises.com Reviews

Hidden costs can be a major source of frustration for consumers.

For example, some retailers might display a low headline price but then add:

High delivery charges at checkout.
“Processing fees” or “handling fees.”
Additional charges for specific payment methods.

Edensteamshowers.co.uk’s commitment to inclusive pricing aims to avoid these surprises, contributing to a more straightforward purchasing experience. This aligns with consumer expectations for transparency. studies show that over 85% of online shoppers prefer to see the full price upfront rather than discovering hidden fees at the end.

Factors Influencing Pricing

While the website states inclusive pricing, the actual cost of a steam shower or shower cabin from Edensteamshowers.co.uk will vary significantly based on several factors:

Type of Product:
- Steam Showers: These tend to be the most expensive due to the integrated steam generator, control panels, lighting, sound systems, and often more sophisticated features.
- Shower Cabins / Pods: These are self-contained units that might or might not include steam. Simpler shower pods will be less expensive than those with advanced features.
- Spare Parts: These are individually priced based on the specific component e.g., a replacement showerhead will be far less than a new control panel.
Size and Dimensions: Larger units with more space and more complex designs will naturally command a higher price.
Features and Technology:
- Steam Generation: The quality and power of the steam generator.
- Jets: Number and type of body jets hydro-massage.
- Lighting: Chromotherapy mood lighting systems.
- Audio: Bluetooth connectivity, FM radio, built-in speakers.
- Control Panels: Sophistication of touchscreens or digital controls.
- Materials: Quality of glass tempered safety glass, tray material e.g., acrylic, stone resin, frame finishes.
Design and Aesthetics: Premium designs, unique shapes, and specific aesthetic features can also contribute to a higher price point.

How to Get Specific Pricing:

To get accurate pricing for a specific unit, you would need to: Arundelfireandsecurity.co.uk Reviews

Browse their “Our Products” section: Navigate to “Steam Showers” or “Shower Cabins / Shower Pods.”
Select a product: Click on individual product listings.
View the product page: The price for that specific model, including VAT and standard delivery, should be clearly displayed on the product page.

Given the nature of these products, prices can range from a few hundred pounds for a basic shower cabin to several thousand pounds for a top-of-the-line, feature-rich steam shower unit. For example, average costs for decent quality steam showers in the UK can range from £1,000 to £5,000+, depending heavily on brand and features.

Edensteamshowers.co.uk vs. Competitors

When considering a significant purchase like a steam shower or shower cabin, it’s wise to compare Edensteamshowers.co.uk against its key competitors.

While the market isn’t saturated, there are several players, each with their own strengths.

Let’s look at how Edensteamshowers.co.uk stacks up against typical competitors.

Key Competitors to Consider:

Specialized Steam Shower Retailers:
- Example: Steam Shower Store steamshowerstore.co.uk, JT Spas jtspas.co.uk. These companies operate in a very similar niche to Eden Steam Showers.
Broader Online Bathroom Retailers with Luxury Divisions:
- Example: Victorian Plumbing, Bathroom Takeaway, Plumbworld. These larger retailers offer a vast range of bathroom products, including some high-end steam showers and enclosures.
High Street DIY/Home Improvement Stores:
- Example: B&Q, Wickes. While they primarily cater to standard bathroom fittings, some may carry basic self-contained shower units or offer installation services.

Comparison Points:

Let’s break down the comparison based on common factors consumers evaluate: Travelcrew.co.uk Reviews

1. Specialization & Expertise

Edensteamshowers.co.uk: Strong advantage. Their sole focus on steam showers and shower cabins suggests deep expertise, curated product selection, and specialized knowledge in sales and after-sales support. This can be beneficial for complex purchases.
Specialized Competitors: Similar strength. Companies like Steam Shower Store also benefit from a niche focus, often having knowledgeable staff and a dedicated product range.
Broader Retailers: Disadvantage. While they sell steam showers, they often have a much wider product catalog. Sales staff might not possess the same depth of product knowledge on steam systems as dedicated specialists.

2. Product Range & Design

Edensteamshowers.co.uk: Offers a curated range of “Unique UK designs” and specific types of steam showers/pods. Their stock is likely focused on specific models and features they’ve identified as high-quality or popular.
Specialized Competitors: Will likely have a comparable range, potentially carrying different brands or slightly varying feature sets.
Broader Retailers: May offer a wider variety of brands and price points, but perhaps less emphasis on highly specialized or premium steam shower designs. They might have more entry-level options.

3. Pricing & Value Proposition

Edensteamshowers.co.uk: Emphasizes “fully inclusive prices with no hidden extras” and “free delivery.” This transparency and inclusion of VAT/delivery upfront is a strong value point.
Specialized Competitors: Pricing models will vary. Some might be slightly cheaper on base price but add delivery, while others might match the inclusive pricing. Direct comparison of specific models is crucial.
Broader Retailers: Often known for competitive pricing, especially during sales. However, always check for hidden costs delivery, specific payment fees that might inflate the final price.

4. After-Sales Support & Spares

Edensteamshowers.co.uk: Highlights “Full after-sales support” and clearly lists “Spare Parts” as a category. This is a significant advantage for long-term ownership of complex appliances.
Specialized Competitors: Often prioritize this as well, understanding the need for ongoing support for their niche products.
Broader Retailers: After-sales support can be more generalized. While they offer warranties, getting specific technical support or spare parts for a niche steam shower model might be less streamlined compared to a specialist.

5. Showroom Access

Edensteamshowers.co.uk: Clear advantage. The presence of a physical showroom allows customers to inspect products before buying, which is invaluable for high-value items.
Specialized Competitors: Some may have showrooms, others might be online-only.
Broader Retailers: While some have showrooms, they might not have specific steam shower models on display, or the display might be limited.

6. Customer Reviews & Reputation based on website info

Edensteamshowers.co.uk: Showcases positive testimonials directly on their site.
Competitors: It’s essential to check independent review sites Trustpilot, Google Reviews for all competitors, as self-published testimonials are always curated.

Conclusion of Comparison:

Edensteamshowers.co.uk appears to position itself as a reliable, specialized provider with a strong emphasis on transparency, customer support, and the benefit of a physical showroom.

Choose Edensteamshowers.co.uk if: You value deep specialization, transparent upfront pricing including delivery, comprehensive after-sales support, and the ability to see products in person.
Consider Specialized Competitors if: You want to compare specific models, features, or potentially find alternative brands within the same niche.
Consider Broader Retailers if: You’re looking for a wider variety of bathroom items, are on a tighter budget for less feature-rich units, or prefer shopping from larger, well-known general home retailers.

The best approach is always to gather quotes and details from 2-3 top contenders and compare their specific models, total costs, warranty, and support offerings.

Frequently Asked Questions

What does Edensteamshowers.co.uk specialize in?

Edensteamshowers.co.uk specializes in the supply of steam showers, self-contained shower cabins, and shower pods in the UK.

How long has Edensteamshowers.co.uk been established?

Edensteamshowers.co.uk has been established since 2003, indicating over 20 years of operation in the industry.

Does Edensteamshowers.co.uk have a physical showroom?

Yes, Edensteamshowers.co.uk mentions having a physical showroom that customers can visit to view their display models. Genesis-apparel.com Reviews

Are the prices on Edensteamshowers.co.uk fully inclusive?

Yes, the website states that “All our Prices are fully Inclusive with no hidden extras,” suggesting that VAT and standard delivery are included in the advertised price.

Does Edensteamshowers.co.uk offer free delivery?

Yes, the website mentions “Free delivery*,” though an asterisk indicates that terms and conditions may apply.

Can I get spare parts for my Eden Steam Shower?

Yes, Edensteamshowers.co.uk lists “Spare Parts” as one of their product categories, indicating that they supply components for their showers.

What kind of after-sales support does Edensteamshowers.co.uk provide?

The website states that they offer “Full after-sales support” for their products.

How can I contact Edensteamshowers.co.uk?

You can contact them by phone at 01276 856 240 or by email at [email protected]. Jointes.co.uk Reviews

Does Edensteamshowers.co.uk sell general bathroom accessories?

Based on the homepage text, their specialization is strictly in steam showers, shower cabins, and shower pods, not general bathroom accessories.

Are Eden Steam Showers easy to install?

The website claims their products feature “Easy installation” and “Unique UK designs,” but installation complexity can vary based on the specific model and existing plumbing.

Do they offer financing options for their products?

The provided homepage text does not mention any specific financing or payment plan options.

It is advisable to contact them directly for payment inquiries.

Where is Edensteamshowers.co.uk located?

Their contact information includes a phone number 01276 856 240 and details about a showroom, implying they are based in the UK, but the specific address is not on the homepage. Intelivita.co.uk Reviews

Do they ship internationally?

The website states “The leading UK supplier,” implying a primary focus on the UK market.

International shipping details are not specified on the homepage.

How do I know which steam shower is right for me?

Edensteamshowers.co.uk provides a “View Our Buying Guide” on their website, which should offer guidance on choosing the right product.

Are the testimonials on the website genuine?

The website features several testimonials from named individuals, including a celebrity, but these are curated by the company.

For independent reviews, it’s advisable to check external platforms. Rearo.co.uk Reviews

What is the warranty period for Eden Steam Showers?

The homepage text does not specify the warranty period.

This information would likely be found on individual product pages or within their terms and conditions.

Can I return a shower unit if I change my mind?

Return policies are typically outlined in a company’s terms and conditions.

For large items like shower units, specific conditions regarding unused status and packaging usually apply.

Are their products suitable for small bathrooms?

Their range of “shower cabins / shower pods” may include compact designs suitable for smaller spaces, but specific dimensions would need to be checked on individual product pages. Birminghamwear.com Reviews

Do they offer installation services?

The website does not explicitly state that they offer installation services.

Typically, customers arrange their own qualified plumbers or builders for installation of such units.

How does Edensteamshowers.co.uk compare to other steam shower suppliers?

Edensteamshowers.co.uk highlights its specialization, longevity since 2003, transparent pricing, and after-sales support as key competitive advantages compared to broader bathroom retailers or newer companies.

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