Gorillawall.com.au Review 1 by

Gorillawall.com.au Review

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Based on looking at the website, Gorillawall.com.au appears to be a legitimate Australian business specialising in concrete sleepers, steel posts, and fencing supplies for retaining walls. They cater to both DIY enthusiasts and commercial/civil projects, focusing on durability and Australian-made products. While the site provides essential product information and contact details, a deeper dive reveals areas where it could enhance trust and transparency for a comprehensive online experience.

Overall Review Summary:

  • Website Professionalism: Good, clear navigation, product categories, and a blog section.
  • Product Clarity: Clear descriptions, dimensions, and stated benefits (durability, white ant proof).
  • Contact Information: Readily available phone number (1300 925 533) and email ([email protected]).
  • Pricing Transparency: Prices are listed for individual products.
  • Customer Support: Implied availability through phone and email for questions and DIY help.
  • Trust Signals: Mentions “over 15 years of experience” and “Australian Made,” which are strong positive indicators.
  • Missing Elements for Full Trust: Lacks explicit ‘About Us’ page with company history, team, or clear physical address (beyond Melbourne/Sydney service areas). No obvious customer reviews/testimonials on the homepage or links to third-party review platforms. No privacy policy or terms and conditions easily accessible.

Gorillawall.com.au positions itself as a reliable supplier for retaining wall materials across Sydney and Melbourne. They emphasise the strength and longevity of their concrete sleepers, contrasting them with less durable timber alternatives. The site highlights key product benefits like being “white ant proof” and using “Australian Standard Hot Dipped Galvanised H Posts,” which speaks to product quality. They also offer installation advice through their ‘Latest News’ section, which is a nice touch for DIYers. However, for a complete picture of legitimacy and trustworthiness, especially from an ethical and consumer protection standpoint, the absence of a detailed ‘About Us’ section, easily discoverable privacy policy, and terms and conditions is a noticeable gap. These elements are crucial for building full confidence in an online vendor.

Here are some alternatives for building and construction materials, focusing on ethical and reliable suppliers in Australia:

  • Boral: A major Australian construction materials company, Boral offers a vast range of products including concrete, aggregates, asphalt, and masonry. Their extensive industry presence and focus on sustainable practices make them a strong, reliable choice. They provide detailed product specifications and are a publicly listed company, offering high transparency.
  • Firth Industries: While primarily New Zealand-based, Firth is a leading concrete supplier known for its innovation and quality. They offer various concrete solutions, including specialised mixes for different applications. Their commitment to sustainability and strong industry reputation make them a solid option for concrete needs.
  • Hyne Timber: For those seeking quality timber products for structural or decorative purposes, Hyne Timber is a well-established Australian company. They focus on sustainably sourced timber and offer a range of engineered wood products, ensuring high standards and environmental responsibility.
  • Bluescope Steel: As a leading steel producer in Australia, Bluescope Steel offers a wide array of steel products essential for construction, including structural steel, roofing, and fencing materials. Their commitment to Australian manufacturing and adherence to strict quality standards make them a highly reputable and ethical choice for steel supplies.
  • Buildmate: Buildmate is an Australian online building materials supplier that offers a broad selection of products, including landscaping supplies, timber, and hardware. They aim to provide competitive pricing and convenience for builders and DIYers, with clear product listings and delivery options.
  • Stratco: Stratco is a well-known Australian company specialising in outdoor living and building products, including sheds, fencing, roofing, and steel frames. They have a strong retail presence and offer a wide range of durable and reliable products, making them a go-to for many construction and DIY projects.
  • Australian Concrete Supplies: As the name suggests, this company focuses specifically on concrete-related products, including sleepers, retaining wall blocks, and associated accessories. Their specialisation can ensure expert advice and a focused product range for concrete retaining wall needs, providing a dedicated alternative.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Gorillawall.com.au Review & First Look

When you first land on Gorillawall.com.au, you’re greeted with a clean, functional layout that immediately signals its purpose: providing concrete sleepers, steel posts, and fencing solutions for retaining walls. The website’s design is straightforward, with clear navigation leading to product categories like “Shop Sleepers,” “Shop Steel,” and “Shop Fencing.” This directness is a plus; it gets you to what you need without unnecessary clutter.

The homepage prominently features a contact number, “1300 925 533,” and highlights “Most Popular Products” with their current prices. This level of transparency on pricing upfront is always appreciated. They also use terms like “Our Products are Built to Last” and “Australian Made,” which are strong trust signals for Australian consumers. The inclusion of a “Latest News” section, essentially a blog with DIY tips on building retaining walls, adds value and demonstrates an effort to support their customers beyond just selling products.

However, a critical review reveals some omissions that are common practice for highly legitimate and trustworthy e-commerce sites. While they mention “over 15 years of experience” and service areas in Sydney and Melbourne, there’s no dedicated “About Us” page detailing their company history, mission, or the team behind Gorilla Wall. This lack of a personal touch or transparent company background can sometimes raise a subtle flag for consumers looking for deeper reassurance. Furthermore, crucial legal documents like a Privacy Policy, Terms and Conditions, or Shipping/Returns information are not immediately obvious or linked from the footer, which is standard for online businesses. These documents are vital for consumer protection and understanding the terms of engagement.

Gorillawall.com.au Pros & Cons

Alright, let’s break down what Gorillawall.com.au gets right and where it could sharpen its game, especially from a user-experience and trust perspective. Think of it like assessing a business deal – you want all the facts on the table.

Gorillawall.com.au Pros

The good stuff is pretty clear: they know their niche and they execute well within it. Flms.com.au Review

  • Clear Product Focus: This isn’t some sprawling marketplace. Gorillawall.com.au is laser-focused on concrete sleepers, steel posts, and fencing for retaining walls. This specialisation means they likely have deep expertise in these specific materials. Their product pages are clear, featuring dimensions (e.g., “200 x 75 x 2m SYD”) and straightforward pricing (e.g., “$50.00”). This level of detail is exactly what a builder or DIYer needs to make an informed decision.
  • Durability and Quality Emphasis: They hit hard on the benefits: “Built to Last,” “Long Lasting,” “High Quality,” and “Australian Made.” Specifics like “50 MPa” concrete strength and “Australian Standard Hot Dipped Galvanised H Posts” are powerful claims that suggest a commitment to robust products. The “white ant proof” feature is a massive selling point in Australia, addressing a common and costly problem with timber.
  • Direct Contact & Support: A prominent phone number (1300 925 533) and email ([email protected]) suggest they’re ready to engage. Their content also states, “Our team is here to help. We’re more than happy to answer any questions you may have,” indicating a customer-centric approach, which is vital for technical products like these.
  • Valuable DIY Resources: The “Latest News” blog is a smart move. Articles like “Building a retaining wall with sleepers” and “Installation Instructions for concrete under fence plinths” provide practical, actionable advice. This positions them as experts and a helpful resource, not just a seller.
  • Localised Service Areas: They clearly state service for Sydney, Melbourne, Newcastle, Central Coast, and Wollongong. This regional focus is important for logistics and setting customer expectations for delivery.

Gorillawall.com.au Cons

Now, for the areas where they could seriously level up, especially in building broader online trust.

  • Lack of ‘About Us’ Transparency: This is a big one. A professional business website, particularly one dealing with substantial purchases, should have a dedicated ‘About Us’ page. It helps build rapport and trust by sharing the company’s story, values, and the people behind the operation. Without it, there’s a missing layer of credibility that savvy online shoppers often look for.
  • Absence of Legal/Policy Information: Crucial legal documents like a Privacy Policy, Terms and Conditions, Refund Policy, or Shipping Information are not readily linked in the footer or easily discoverable. These are non-negotiables for any legitimate e-commerce platform. They protect both the business and the consumer, clarifying rights, obligations, and processes. Their absence can raise serious questions about consumer protection and data handling.
  • Limited Customer Proof/Reviews: There are no visible customer testimonials, star ratings, or links to third-party review platforms (e.g., Google Reviews, ProductReview.com.au) on the homepage or product pages. While they mention “trust,” social proof is incredibly powerful in the online world. Seeing what other customers say about their experience can significantly boost confidence.
  • No Clear Physical Address (Beyond Service Areas): While they mention serving Sydney and Melbourne, a precise physical address for their main office or warehouse isn’t evident. This can be a concern for customers who might want to visit or verify a physical presence.
  • Basic Website Features: While functional, the website doesn’t offer advanced features like a detailed FAQ section (beyond the blog posts), a live chat option, or more robust product filtering that might enhance the user experience for complex purchases.

In summary, Gorillawall.com.au has a strong product offering and good customer support intent. However, to solidify its position as a truly trustworthy and reputable online retailer, especially for larger commercial or DIY projects, addressing the transparency and legal information gaps would be a game-changer.

Gorillawall.com.au Pricing

When it comes to pricing, Gorillawall.com.au takes a pretty straightforward approach, which is refreshing. You don’t have to jump through hoops or request a quote for every single item, at least for their most popular products. This upfront transparency is a major win for consumers who want to quickly gauge costs.

On their homepage, they list several “Most Popular Products” with their specific prices. For example:

  • Lonsdale Standard Concrete Sleeper 200 x 75 x 2m SYD: Price Now $50.00
  • Ashwood Standard Timber Look Concrete Sleeper 200 x 75 x 2m SYD: Price Now $63.00
  • Hampton Standard Concrete Sleeper 200 x 75 x 2m SYD: Price Now $61.00
  • Lonsdale Standard Concrete Sleeper 200 x 80 x 2.4m SYD: Price Now $58.00

This direct pricing model is beneficial for a few reasons: Distinctivechesterfields.com.au Review

  • Immediate Budgeting: Customers can instantly see if a product fits their budget without needing to contact sales. This speeds up the decision-making process.
  • Comparison Shopping: It makes it easier for consumers to compare Gorillawall’s prices against competitors.
  • Reduced Friction: By eliminating the need for a quote request for standard items, they reduce a potential barrier to purchase.

However, for larger or custom orders, or for items not explicitly listed with a price, the site implies that you’d need to “Give us a call at 1300 925 533 to find out more.” This is standard practice for bulk purchases or specialised requirements, as pricing can fluctuate based on quantity, delivery logistics, and specific project needs. For instance, they mention supplying for “commercial and civil projects up to 4 metres high,” which would undoubtedly involve custom pricing discussions.

It’s important to note that the listed prices are for the individual sleepers. The total cost of a retaining wall project would also include steel posts, potentially other accessories, delivery charges, and installation costs (if not DIY). While the site provides individual product pricing, a comprehensive project cost estimator or a clearer breakdown of delivery fees would enhance the overall user experience, especially for first-time DIYers.

Building a Retaining Wall with Sleepers: Key Considerations

Building a retaining wall, especially with concrete sleepers, is a project that requires careful planning and execution. It’s not just about stacking blocks; there are engineering principles, local regulations, and material choices that directly impact the wall’s longevity and safety. Gorillawall.com.au touches on this with its DIY tips, which is a commendable effort to educate customers.

Understanding the Purpose of a Retaining Wall

A retaining wall isn’t just a decorative garden feature. Its primary function is to hold back soil, preventing erosion, managing drainage, and creating level ground on sloped sites. This structural role means that if a wall fails, it can lead to significant property damage, safety hazards, and costly repairs. Therefore, understanding the load it will bear (soil weight, water pressure, potential surcharges like driveways or buildings above it) is paramount. For walls exceeding a certain height (often 600mm to 1000mm, depending on local council regulations), engineering certification is typically required. Data from Engineers Australia suggests that inadequate design and construction of retaining walls are common causes of structural failures.

Material Selection: Concrete Sleepers vs. Timber

Gorillawall.com.au champions concrete sleepers, and for good reason. Samsductcleaning.com.au Review

  • Concrete Sleepers: They are lauded for their durability, strength, and resistance to environmental factors. As highlighted by Gorillawall, they are “white ant proof” and won’t warp or rot like timber. Concrete sleepers are engineered for longevity, often boasting a lifespan of 50 years or more. Their consistent dimensions also make for a more uniform and often stronger build. The website mentions their concrete sleepers are “built to measure 50 MPa,” which is a high compressive strength, suitable for demanding applications.
  • Timber Retaining Walls: While often cheaper upfront and easier to work with for minor projects, timber’s major drawbacks include susceptibility to rot, termite infestation, and warping/splitting due to moisture and UV exposure. Their lifespan is significantly shorter, typically 10-20 years, before requiring replacement. This is a point Gorillawall rightly emphasizes.

The Role of Steel Posts and Drainage

A successful sleeper retaining wall relies heavily on its supporting structure and effective drainage.

  • Steel Posts: These are the backbone of the wall, providing the vertical support into which the sleepers slot. Gorillawall specifies “Australian Standard Hot Dipped Galvanised H Posts, C Channels and 90° Corners,” which indicates a commitment to corrosion resistance and structural integrity. The posts must be properly embedded in concrete foundations to resist the immense lateral pressure from the retained soil. For every cubic metre of soil, the pressure can be substantial, necessitating robust post foundations.
  • Drainage: This is perhaps the most critical, yet often overlooked, aspect of retaining wall construction. Water buildup behind a wall dramatically increases hydrostatic pressure, which can easily lead to failure. Proper drainage involves:
    • Geofabric: A permeable fabric placed behind the wall to prevent soil particles from clogging the drainage layer.
    • Aggregates: A layer of clean, free-draining gravel or aggregate (e.g., 20mm blue metal) placed behind the wall, extending from the base to near the top.
    • Perforated Drain Pipe: A slotted agricultural pipe (“aggie pipe”) laid at the base of the aggregate layer, leading water away from the wall to an appropriate discharge point.
    • Weep Holes: Sometimes incorporated into the wall face for additional surface water relief, though less common with sleeper walls.

DIY vs. Professional Installation

Gorillawall.com.au caters to the DIY market, offering tips and even advising on “DIY retaining wall sleepers.” For smaller, lower walls (e.g., up to 600mm), a competent DIYer with good knowledge and the right tools can often manage. However, for larger or more complex projects, professional help is invaluable.

  • When to DIY: Generally, low-height garden walls (e.g., 300mm-600mm), where soil loads are minimal and regulations are less stringent. DIYers must still understand compaction, drainage, and level installation.
  • When to Call a Professional: Any wall over 600mm-1000mm (check local council rules), walls supporting significant loads (driveways, buildings, pools), or walls in unstable soil conditions. Professionals bring engineering expertise, heavy machinery, and experience to ensure compliance, safety, and longevity. They can navigate council approvals, which often include requirements for structural plans certified by a civil engineer. According to NSW Fair Trading, unapproved or improperly built retaining walls can lead to enforcement action, fines, and serious safety risks.

In essence, while Gorillawall provides the materials, the onus is on the builder (DIY or professional) to ensure the project is designed and constructed correctly, taking into account all the forces at play and local regulations.

Gorillawall.com.au vs. Competitors

When evaluating Gorillawall.com.au, it’s helpful to stack it up against other players in the Australian building and landscaping material market. While Gorilla Wall focuses specifically on concrete sleepers, steel posts, and fencing for retaining walls, larger competitors often offer a broader range of products.

Specialised Niche vs. Broad Product Range

  • Gorillawall.com.au: Specialises in retaining wall supplies. Their strength lies in their focused expertise in concrete sleepers and associated steel components. This can mean they have deep knowledge of these specific products and potentially more competitive pricing due to volume in this niche. They are appealing to those specifically looking for retaining wall solutions and who appreciate the detailed advice on this topic.
  • Larger Building Material Suppliers (e.g., Boral, Stratco, local hardware chains like Bunnings Warehouse): These giants offer an extensive inventory that covers everything from timber, concrete, and steel to plumbing, electrical, and landscaping supplies. Their advantage is convenience – a one-stop shop for an entire project. However, their product knowledge might be less specialised, and finding exactly what you need amidst a vast catalogue can sometimes be overwhelming. For instance, while Bunnings sells various sleepers, the specific engineering grade or tailored advice for complex retaining walls might not be as readily available as from a specialist like Gorilla Wall.

Online Presence and Information Transparency

  • Gorillawall.com.au: Presents a clean, functional e-commerce site with clear product listings and upfront pricing for popular items. They provide valuable DIY tips via their blog. However, as noted, they lack an explicit ‘About Us’ page and easily accessible legal documents (Privacy Policy, T&Cs), which are standard for building online trust. This is a significant point of differentiation compared to established competitors.
  • Established Competitors: Larger companies typically have robust, highly developed websites with comprehensive ‘About Us’ sections, detailed legal policies, environmental statements, and investor relations pages (for public companies). They often have extensive FAQs, online chat support, and sophisticated account management systems. This level of transparency and information provision is a benchmark that Gorillawall.com.au could aspire to. For example, Boral’s website offers detailed product specifications, safety data sheets, and sustainability reports, offering a high degree of transparency.

Pricing and Value Proposition

  • Gorillawall.com.au: Provides specific prices for their popular concrete sleepers, which is a good starting point for budget-conscious customers. Their value proposition centers on “Australian Made” and durable products built to “last a lifetime.” The expertise offered through their DIY blog also adds value.
  • Competitors: Pricing can vary widely. Large retailers might offer bulk discounts or loyalty programs. Specialist suppliers might have premium pricing for highly engineered or niche products. When comparing, customers need to consider not just the unit price but also delivery costs, product specifications, and the level of support/advice offered. For instance, while a generic concrete sleeper might be cheaper, it might not offer the same MPa rating or reo bar reinforcement as Gorilla Wall’s products.

Customer Support and Logistics

  • Gorillawall.com.au: Emphasises direct phone and email contact for support and questions. They offer delivery “throughout the state and to Melbourne as well,” suggesting a focused delivery network.
  • Competitors: Larger chains often have widespread physical store networks for pickup, extensive delivery fleets, and more formal customer service departments with various channels (phone, email, live chat, dedicated account managers for commercial clients). Regional specialists might have more flexible local delivery options or specific expertise in tricky access sites.

In essence, Gorillawall.com.au carves out a valuable niche by focusing on quality retaining wall supplies with a strong emphasis on concrete sleepers and DIY support. Their directness with pricing and product benefits is commendable. However, against the backdrop of more established players, they could significantly enhance their online credibility and customer assurance by beefing up their transparency with ‘About Us’ information and, critically, making legal and policy documents easily accessible. This would bring them in line with the best practices of online retail in the Australian construction sector. Wlth.com.au Review

How to Choose the Right Retaining Wall Supplier

Choosing the right retaining wall supplier isn’t just about finding the cheapest concrete sleeper. It’s about securing quality materials, reliable support, and ensuring your project stands the test of time. Think of it as investing in your property’s stability and aesthetics.

1. Product Quality and Specifications

This is paramount. You want materials that are fit for purpose and built to last in Australian conditions.

  • Concrete Strength (MPa): As Gorillawall.com.au highlights, their sleepers are “built to measure 50 MPa.” This is a strong indicator of quality. Lower MPa concrete might be cheaper but will be less durable and susceptible to cracking under pressure or over time. Always ask for the concrete’s compressive strength.
  • Reinforcement: Quality concrete sleepers should be reinforced with steel bars (reo bars) to enhance their tensile strength and prevent cracking. Gorillawall mentions “two reo bars” for their under-fence plinths, which is a positive sign. Confirm the type and gauge of reinforcement for all sleepers.
  • Steel Post Galvanisation: Steel posts used for retaining walls are exposed to the elements and soil, making galvanisation crucial for corrosion resistance. Hot-dipped galvanised steel, as used by Gorillawall, offers superior protection compared to painted or electro-galvanised options. Ask about the galvanisation standard.
  • Australian Standards: Suppliers adhering to Australian Standards (AS) for materials and manufacturing provide an added layer of assurance. This ensures the products meet rigorous quality and safety benchmarks.

2. Transparency and Information

A trustworthy supplier provides clear and accessible information.

  • Clear Pricing: As seen with Gorillawall, upfront pricing on popular items is a huge plus. Avoid suppliers where pricing is opaque or requires extensive quoting for standard products.
  • Detailed Product Descriptions: Beyond just dimensions, good descriptions include material composition, weight, typical applications, and installation guidelines.
  • Company Information: Look for an “About Us” page that details the company’s history, values, and team. Knowing who you’re dealing with builds confidence.
  • Legal Policies: Critically, easily accessible Privacy Policies, Terms and Conditions, Shipping Information, and Return Policies are non-negotiable. These protect both you and the supplier and clarify procedures. Their absence is a red flag.
  • Customer Reviews/Testimonials: Social proof is powerful. Look for genuine customer reviews on the supplier’s website or, ideally, on independent platforms like Google Reviews, ProductReview.com.au, or relevant forums.

3. Support and Expertise

Especially for DIY projects, having access to knowledgeable support can save you headaches and costly mistakes.

  • Technical Advice: Can the supplier answer your specific questions about installation, suitable materials for your site, or common challenges? Gorillawall’s stated willingness to help with DIY questions and their blog posts are good examples.
  • Customer Service Channels: Is there a readily available phone number, email, or even a live chat? How responsive are they?
  • Installation Guides/Resources: Does the supplier offer comprehensive guides, videos, or a blog with helpful tips, like Gorilla Wall’s “Latest News” section? This indicates a commitment to customer success.

4. Logistics and Delivery

Consider how the materials will get to your site. Lovestruckinvitations.com.au Review

  • Delivery Area: Does the supplier deliver to your location? What are their typical lead times?
  • Delivery Costs: Are delivery charges clearly stated or easily estimable? For heavy items like concrete sleepers, delivery can be a significant cost.
  • Accessibility: Discuss any site-specific access challenges with the supplier (e.g., narrow driveways, steep slopes) to ensure they can deliver efficiently.

By systematically evaluating these factors, you can move beyond just price and choose a retaining wall supplier that provides quality products and reliable support, ensuring your project is a success.

Enhancing Trust: What Gorillawall.com.au Could Add

To truly stand out and instil maximum confidence in potential customers, Gorillawall.com.au has a few key areas where they could significantly enhance their online presence and transparency. Think of these as quick wins to level up their trust factor in the competitive Australian market.

1. Robust ‘About Us’ Page

This isn’t just filler; it’s a critical trust-building component. A detailed ‘About Us’ page should include:

  • Company Story: When was the company founded? What was the inspiration?
  • Mission and Values: What drives Gorilla Wall? Do they have a commitment to quality, sustainability, or customer satisfaction?
  • Team Introduction (Optional but Powerful): Briefly introduce key team members. Knowing the people behind the business fosters a human connection.
  • History and Milestones: Highlighting “over 15 years of experience” is great; expand on it. What achievements or growth have they seen?
  • Physical Address: While they mention Sydney and Melbourne service areas, a clear physical address for their main office or warehouse (even if only for administrative purposes, not retail visits) adds a layer of tangible legitimacy. This is often crucial for commercial clients or those seeking full verification.

2. Comprehensive Legal & Policy Section

This is non-negotiable for online businesses in Australia. These policies protect both the consumer and the business. They should be clearly linked in the website’s footer.

  • Privacy Policy: Explains how customer data is collected, stored, used, and protected. This is legally required under Australian privacy laws.
  • Terms and Conditions of Sale: Outlines the legal agreement between the customer and Gorilla Wall regarding purchases, warranties, liabilities, and dispute resolution.
  • Shipping and Delivery Information: Detailed breakdown of delivery zones, costs, lead times, and procedures for heavy items like sleepers. This is crucial for managing customer expectations.
  • Refund and Returns Policy: Clear instructions on how to initiate a return, conditions for refunds, and timelines. Transparency here significantly reduces post-purchase issues.
  • Warranty Information: Specific details on any warranties offered for their concrete sleepers, steel posts, and fencing products.

3. Customer Testimonials and Reviews Integration

Social proof is incredibly powerful. Baristatechnology.com.au Review

  • On-Site Testimonials: Feature genuine quotes and, if possible, photos from satisfied customers on the homepage or dedicated ‘Testimonials’ page.
  • Links to Third-Party Review Platforms: Encourage and link to reviews on platforms like Google My Business, ProductReview.com.au, or even Facebook reviews. This adds external validation that feels more authentic to potential buyers. According to a BrightLocal study, 87% of consumers read online reviews for local businesses in 2022, highlighting their immense influence.
  • Case Studies: For commercial projects, detailed case studies with photos, project scope, and client testimonials could highlight their capabilities for larger jobs.

4. Detailed FAQ Page

While their blog covers DIY tips, a dedicated FAQ section can quickly answer common pre-sales questions.

  • Product FAQs: E.g., “What is the lifespan of your concrete sleepers?”, “Do your sleepers require sealing?”, “What is the difference between H-posts and C-channels?”
  • Ordering FAQs: E.g., “What are your payment options?”, “Can I pick up my order?”, “Do you offer installation services?”
  • Delivery FAQs: E.g., “How is delivery calculated?”, “What if my site has limited access?”

By implementing these additions, Gorillawall.com.au could transform its online presence from a functional e-commerce site into a highly credible and fully transparent brand, fostering deeper trust with its Australian customer base.

FAQ

What is Gorillawall.com.au?

Gorillawall.com.au is an Australian online supplier specializing in concrete sleepers, steel posts, and fencing materials primarily used for building retaining walls. They cater to both DIY home projects and larger commercial or civil construction needs.

What products does Gorillawall.com.au offer?

Gorillawall.com.au offers concrete sleepers (including standard and timber-look options), hot-dipped galvanised steel H Posts, C Channels, 90° Corners, and under-fence plinths.

Where does Gorillawall.com.au deliver?

Gorillawall.com.au states they deliver throughout New South Wales (NSW), including Sydney, Newcastle, Central Coast, and Wollongong, as well as to Melbourne and surrounding areas. Oziatours.com.au Review

Does Gorillawall.com.au provide pricing information upfront?

Yes, Gorillawall.com.au lists specific prices for several of their “Most Popular Products” directly on their homepage. For larger or custom orders, customers are encouraged to call for a quote.

Are Gorillawall.com.au’s products Australian Made?

Yes, Gorillawall.com.au explicitly states that their “Australian-manufactured concrete sleepers are built to measure 50 MPa” and they use “Australian Standard Hot Dipped Galvanised H Posts, C Channels and 90° Corners.”

Do Gorillawall.com.au’s concrete sleepers last long?

Yes, Gorillawall.com.au claims their concrete sleepers are “designed to withstand the test of time with no warping or discolouration” and are built to “last a lifetime,” unlike timber alternatives.

Are the concrete sleepers from Gorillawall.com.au white ant proof?

Yes, the website specifically highlights that their concrete sleepers are “white ant proof,” offering an advantage over timber retaining wall materials.

Does Gorillawall.com.au offer installation instructions or DIY tips?

Yes, Gorillawall.com.au has a “Latest News” section (blog) on their website which includes articles and DIY tips related to building retaining walls and installing their products. Proliftproducts.com.au Review

How can I contact Gorillawall.com.au?

You can contact Gorillawall.com.au by calling their team on 1300 925 533 or by sending an email to [email protected].

Does Gorillawall.com.au have a physical store or showroom?

Based on the website’s homepage text, a physical store or showroom address is not explicitly provided. They mention serving Sydney and Melbourne and encourage phone/email contact for inquiries.

Is engineering advice provided by Gorillawall.com.au for large projects?

For larger projects (e.g., walls up to 4 metres high), Gorillawall.com.au states they can provide “specifications to give to your engineer” to help them complete your project. They do not appear to offer direct engineering advice.

Are under-fence plinths available from Gorillawall.com.au?

Yes, Gorillawall.com.au supplies under-fence plinths made from concrete, stating they are 50MPA and come with two reo bars for strength.

Does Gorillawall.com.au provide information on return policies or warranties?

Based on the provided homepage text, explicit links to a detailed return policy, shipping information, or specific warranty documents are not immediately visible. This information would typically be found in a website’s footer. Jpofficeworkstations.com.au Review

How does Gorillawall.com.au compare to timber retaining wall suppliers?

Gorillawall.com.au positions itself as a superior alternative to timber, highlighting that their concrete sleepers won’t warp, rot, or be eaten by white ants or termites, and are designed to last significantly longer.

Are the steel posts from Gorillawall.com.au galvanised?

Yes, Gorillawall.com.au states they use “Australian Standard Hot Dipped Galvanised H Posts, C Channels and 90° Corners” for their concrete sleeper retaining walls, ensuring corrosion resistance.

What is the typical compressive strength of Gorillawall.com.au’s concrete sleepers?

Gorillawall.com.au states their Australian-manufactured concrete sleepers are built to measure “50 MPa,” indicating a high level of compressive strength.

Does Gorillawall.com.au offer custom-sized sleepers?

The website mentions their Australian-manufactured sleepers are “built to measure” and suitable for walls up to 4 metres high, suggesting some flexibility or standard sizing for larger projects, but explicit custom sizing isn’t detailed.

Can I get help with my DIY retaining wall project from Gorillawall.com.au?

Yes, Gorillawall.com.au encourages customers to “Give us a call… or send us an email” for help with anything related to concrete sleepers in Sydney and building DIY retaining walls. Podiumit.com.au Review

Is Gorillawall.com.au suitable for commercial projects?

Yes, the website explicitly states they supply concrete sleepers for “commercial and civil projects up to 4 metres high in both Melbourne and Sydney and their surrounding areas.”

Does Gorillawall.com.au have an environmental policy or sustainability information?

Based on the provided homepage text, there is no explicit mention of an environmental policy or sustainability initiatives, though their focus on durable products inherently contributes to longevity.



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