Graphiker.com.au Review

Based on looking at the website Graphiker.com.au, it presents itself as an on-demand graphic design service tailored for businesses. The platform aims to provide unlimited design requests, quick turnarounds, and a dedicated personal designer for a flat monthly fee. While the service appears to offer convenience and scalability, a thorough examination reveals some areas where it could enhance transparency and user confidence.

Overall Review Summary:

Service Model: Subscription-based, unlimited graphic design.
Target Audience: Growing brands, startups, established enterprises, and marketing agencies.
Key Selling Points: 24-48 hour turnaround, ownership of designs, Australian owned, flat-rate pricing, unlimited designs & revisions, personal designer.
Pricing Transparency: Generally clear on the homepage, but specific plan details are linked to a separate “Pricing” page.
Customer Testimonials: Featured prominently with positive reviews.
Money-Back Guarantee: Offers a 14-day money-back guarantee.
Physical Address: Not explicitly visible on the homepage, which is a common trust signal.
ACN/ABN (Australian Company Number/Australian Business Number): Not readily apparent on the homepage, which could be a point of concern for Australian businesses seeking to verify legitimacy.
Comprehensive FAQ: Provides answers to common questions regarding fees, unlimited requests, contracts, and turnaround times.
Overall Recommendation: While the service offers a compelling proposition for graphic design, the absence of easily verifiable business registration details on the homepage slightly impacts immediate trust. Users are advised to seek out this information before committing.

Best Alternatives for Ethical Graphic Design Services:

When seeking graphic design services, especially for businesses, it’s crucial to find platforms that not only deliver quality but also operate with full transparency and ethical considerations. Here are seven alternatives that either provide direct services or connect you with designers:

99designs by Vista
- Key Features: Global creative platform, design contests, direct one-to-one projects, custom branding, web design, logo design, illustration.
- Average Price: Varies widely based on project type and designer tier (e.g., logo design contests can start from around $400 AUD).
- Pros: Huge pool of global talent, diverse styles, competitive environment for contests, strong portfolio emphasis, good customer support.
- Cons: Contest model can be time-consuming, quality can vary across designers, less personal than a dedicated in-house team.
Fiverr Business
- Key Features: Curated marketplace for creative services, dedicated success manager, consolidated billing, collaboration tools, access to top-rated freelancers.
- Average Price: Project-based, highly variable (e.g., logo design from $50 AUD, full branding from $500 AUD+).
- Pros: Access to pre-vetted talent, streamlined project management, diverse range of services beyond graphic design, budget-friendly options.
- Cons: Can be overwhelming with choices, quality depends on thorough vetting of freelancers, communication sometimes challenging across time zones.
Upwork
- Key Features: Freelancer marketplace for various skills including graphic design, hourly or fixed-price contracts, talent matching, project management tools, secure payment system.
- Average Price: Hourly rates typically range from $20-$100+ AUD/hour, fixed-price projects vary significantly.
- Pros: Wide range of skilled professionals, flexible hiring options, detailed freelancer profiles and reviews, direct communication with designers.
- Cons: Requires active management of freelancers, quality can vary, some administrative fees apply, competition for top talent.
DesignCrowd
- Key Features: Design contest platform, focus on logos, websites, print, and graphic design, option to invite specific designers, money-back guarantee.
- Average Price: Varies by contest type (e.g., logo design contests start around $200 AUD).
- Pros: Multiple design concepts from different designers, good for getting diverse ideas, easy brief submission, Australian-based.
- Cons: Might receive designs that don’t fit the brief, requires clear feedback, can be slow to reach a final design.
Brand Crowd
- Key Features: AI-powered logo maker, pre-made design templates, customisation options, brand guide creation, business card and social media kit designs.
- Average Price: Single logo purchase from around $45 AUD, subscription plans for full branding kits from $20 AUD/month.
- Pros: Fast and affordable for basic branding, good for startups with limited budgets, instant results, easy to use interface.
- Cons: Less unique and customisable than working with a human designer, might not suit complex design needs, limited scope of services.
Canva Pro
- Key Features: User-friendly graphic design platform, extensive library of templates, stock photos, fonts, and graphics, brand kit functionality, team collaboration features.
- Average Price: Canva Pro subscription is around $17.99 AUD/month or $164.99 AUD/year.
- Pros: Extremely accessible for non-designers, vast range of templates for various uses (social media, presentations, print), cost-effective for frequent design needs.
- Cons: Not suitable for highly custom or complex design projects, relies on templates which can limit originality, learning curve for advanced features.
Design Pickle
- Key Features: Flat-rate unlimited graphic design service, dedicated designer, wide range of design types, 1-2 business day turnaround, brand folder management.
- Average Price: Starts from approximately $700-1000+ AUD/month for graphic design.
- Pros: Unlimited design requests, dedicated designer for consistent brand style, simplifies design process, good for businesses with consistent design needs.
- Cons: Higher monthly cost, best for ongoing design tasks rather than one-off projects, turnaround times can vary for complex requests.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Graphiker.com.au Review & First Look

When you first land on Graphiker.com.au, the message is clear: “Stress-free outsourcing Design that scales. Creativity that performs.” It immediately positions itself as a solution for businesses looking to streamline their graphic design needs without the overheads of an in-house team. The homepage is clean, professional, and designed to convey trust and efficiency, which is a solid first impression for any business looking to outsource creative work.

What Graphiker.com.au Promises

Graphiker lays out its core value proposition right from the start. They highlight a 24-48 hour turnaround, which is a significant draw for businesses operating in fast-paced environments. The promise of ownership of your designs is also critical, ensuring businesses retain full rights to their creative assets. Being Australian Owned and Operated adds a layer of local relevance and trust for the Australian market. Furthermore, they emphasise Flat Rated Pricing and the ability to Cancel Anytime, providing financial predictability and flexibility. The concept of Unlimited Designs & Revisions coupled with a Personal Designer aims to mimic the experience of having an in-house creative team without the associated costs.

Initial Trust Signals and Red Flags

On the surface, Graphiker presents strong trust signals: clear messaging, professional design, and prominent testimonials. The inclusion of a 14-day money-back guarantee also offers a low-risk entry point for new clients. However, a deep dive into what builds fundamental trust for an online business in Australia reveals a few potential areas for improvement. While they state “Australian Owned and Operated,” the absence of a readily visible ABN (Australian Business Number) or physical street address on the homepage is a minor red flag. For Australian businesses, these details are common indicators of legitimacy and compliance. This doesn’t necessarily mean Graphiker isn’t legitimate, but it’s a detail that discerning customers might seek out to fully verify their credentials.

Website Navigation and User Experience

The website’s navigation is straightforward, with clear links to “Ai tool kit,” “Pricing,” “Scope of Service,” “Blog,” “Portfolio,” “Book a Call,” “Contact Us,” and “Affiliate Program.” The call-to-action buttons like “Get Started” and “Book a Discovery Call” are prominent and consistently lead to either the pricing page or a scheduling tool (Calendly). This intuitive design ensures visitors can easily find the information they need or initiate contact. The overall user experience is positive, focusing on ease of use and quick access to key information.

Graphiker.com.au Features

Graphiker positions itself as more than just a design agency; they aim to be a “creative growth partner” for businesses. Their features are built around providing a scalable and efficient design solution, with a focus on simplicity and flexibility.

Unlimited Design Requests & Revisions

One of the most appealing features highlighted by Graphiker is the concept of “Unlimited design requests” and “Unlimited revisions.” This model aims to eliminate the traditional hourly billing or per-project costs that can make budgeting for design work unpredictable. Businesses can submit as many design tasks as they need, and their dedicated designer will work on them one at a time. This continuous flow of work is managed through their online design management portal, allowing clients to submit, track, and prioritise tasks. For businesses with fluctuating design needs, this feature can offer significant value, providing peace of mind that their creative pipeline won’t bottleneck.

Dedicated Personal Designer

The promise of “Your own personal designer” is a significant differentiator. Instead of working with a rotating team of designers, clients are assigned a dedicated professional who gets to understand their brand, style, and specific requirements. This consistency can lead to better brand alignment and more efficient communication over time, reducing the need for constant re-briefing. This personal touch is crucial for building a strong client-designer relationship and ensuring design output consistently reflects the brand’s identity.

Flat-Rate Pricing & Flexible Plans

Graphiker adopts a “Simple flat-rate price & flexible plans” model. This transparency in pricing, without hidden fees, makes it easier for businesses to budget for their creative needs. The ability to “Cancel anytime” also offers immense flexibility, removing the commitment of long-term contracts. This low-risk approach is particularly attractive for startups or businesses testing the waters with outsourced design, as they aren’t locked into agreements that might not suit their evolving needs. This model contrasts sharply with traditional agencies that often require retainers or have complex pricing structures.

Comprehensive Scope of Work

The website boasts “80+ design categories,” positioning Graphiker as a versatile solution for a wide array of creative needs. From marketing collateral and social media graphics to website elements and presentations, they claim to cover virtually any design requirement a business might have. This broad scope means clients don’t need to juggle multiple design providers, simplifying their workflow. The ability to handle diverse projects from a single source adds to the efficiency and cost-effectiveness of their service. This broad offering is particularly beneficial for marketing agencies that manage multiple clients with varying design demands.

Creative Management Platform & Turnaround

Graphiker provides a “Creative management platform” for submitting and managing design tasks. This portal is designed to be user-friendly, enabling quick submission, live chat with designers, and file sharing. The emphasis on “1-3 business day turnaround” for most projects (and “24-48 hours” mentioned elsewhere, indicating general quick delivery) is a key selling point, especially for businesses with tight deadlines. For more complex requests, the turnaround time may be longer, but the system aims to keep clients informed. For their “Full-Time designer plan,” they claim “no delayed turnaround times,” implying real-time work. This focus on efficiency and clear communication tools aims to ensure projects move swiftly from brief to delivery. Igreenenergy.com.au Review

Quality and Ownership of Source Files

Graphiker assures “Flawless quality designs” and the use of “Royalty-free images.” Critically, they state that “All source files belong to you.” This is a non-negotiable for many businesses, as it grants them full control and flexibility over their designs for future use or modifications. Ensuring clients retain ownership of their intellectual property is a hallmark of an ethical and transparent design service. This provides businesses with the freedom to use their designs across various platforms and campaigns without restrictions.

Graphiker.com.au Pros & Cons

Understanding the advantages and disadvantages of a service like Graphiker.com.au is crucial for businesses making an informed decision. While it offers a compelling package, like any service, it comes with its own set of trade-offs.

Pros of Graphiker.com.au

Cost-Effective for High Volume: For businesses with consistent and high-volume design needs, the flat-rate, unlimited model can be significantly more economical than hiring an in-house designer or paying per project to an agency. Data from Small Business Trends indicates that outsourcing can reduce operational costs by up to 30%.
Predictable Budgeting: The fixed monthly fee eliminates billing surprises, allowing businesses to accurately budget for their design expenses. This financial predictability is a major advantage for startups and SMEs managing tight cash flows.
Fast Turnaround Times: The promised 24-48 hour turnaround for most projects is a massive benefit for businesses that need quick iterations or have urgent design requirements. This speed can help maintain momentum in marketing campaigns and product launches.
Dedicated Designer: Having a personal designer who understands your brand’s nuances fosters consistency in design and reduces the need for repeated explanations. This dedicated relationship often leads to higher quality, more on-brand output over time.
Scalability: The service scales with your needs. Whether you have one project or a dozen, the “unlimited” model adapts without requiring additional hiring or contractual changes, making it ideal for growing businesses.
Ownership of Designs: Clients retain full ownership of all source files and designs created, providing complete control and flexibility for future use and modifications. This is a critical legal and practical advantage.
No Long-Term Contracts: The month-to-month subscription with the ability to cancel anytime offers significant flexibility and reduces financial risk, especially for businesses that might experience fluctuating design demands.
14-Day Money-Back Guarantee: This “risk-free” trial period allows businesses to test the service’s fit without significant financial commitment, boosting confidence.

Cons of Graphiker.com.au

Lack of Direct ABN/Physical Address: While stating “Australian Owned and Operated,” the absence of a readily visible ABN or physical street address on the homepage might raise minor questions about transparency for some businesses looking for complete verification of legitimacy. For instance, the Australian Securities and Investments Commission (ASIC) encourages businesses to display ABNs clearly for consumer trust.
Single Project at a Time: While “unlimited,” the service works on one design request at a time. For businesses with multiple urgent, simultaneous projects, this could lead to delays or the need for multiple subscriptions.
Less Direct Collaboration for Complex Projects: While there’s a personal designer, the online portal model might not offer the same level of real-time, in-depth strategic collaboration that a traditional agency or an in-house team might provide for highly complex or conceptual projects.
Reliance on Online Portal: The entire workflow depends on their online management portal. While efficient, any technical issues or a lack of familiarity with the platform could impede workflow.
Suitability for Highly Niche or Artistic Work: While they cover 80+ categories, highly specialised or extremely artistic design work (e.g., fine art illustration, complex 3D rendering) might require a more specialised agency or freelance artist.
Potential for Design Fatigue: If a single designer is handling a high volume of requests, there’s a theoretical risk of design fatigue or a decline in creative freshness over time, though Graphiker’s vetting process likely mitigates this.
Time Zone Differences (if designer is offshore): While Australian owned, it’s not explicitly stated if all designers are Australia-based. If designers are in different time zones, real-time communication for immediate feedback could be limited, impacting the “personal designer” experience to some degree.

Graphiker.com.au Pricing

Understanding the pricing structure of a service like Graphiker.com.au is paramount for businesses to assess its value and align it with their budget. Graphiker promotes a “flat-rate pricing” model, which offers predictability, a significant advantage over traditional hourly or per-project billing.

Overview of Pricing Model

Graphiker operates on a subscription-based model, offering various plans at a fixed monthly rate. The core promise is “unlimited designs & revisions” for this flat fee. This approach aims to simplify budgeting for businesses, removing the uncertainty often associated with creative services. The website highlights “no hidden fees” and the flexibility to “cancel anytime,” reinforcing transparency and user control. Australian residents are also informed about an additional 10% GST, which is standard for services within Australia.

Plan Tiers and Features

While the homepage broadly mentions “Choose Your Plan,” clicking through to the dedicated pricing page (Graphiker.com.au/pricing) would reveal the specific tiers. Typically, such services offer different levels of access or speed. For instance, a basic plan might offer a slower turnaround or a more limited scope, while a premium plan could provide faster delivery, more dedicated support, or access to more complex design types. Without direct access to their current pricing page details, we can infer that the plans likely vary in terms of:

Number of Active Projects: Although “unlimited” requests are stated, the FAQ clarifies that the designer works on “one at a time.” Higher tiers might allow for concurrent projects or faster processing of the queue.
Turnaround Speed: While 24-48 hours is the general promise, a “Full-Time designer plan” is mentioned with “no delayed turnaround times,” suggesting faster or more dedicated service at a higher price point.
Access to Specific Design Talent: Some tiers might offer access to more senior or specialised designers.
Additional Features: This could include priority support, advanced integrations, or dedicated account management.

Value Proposition Compared to Traditional Agencies

Graphiker’s flat-rate model presents a compelling alternative to traditional design agencies. A typical design agency might charge anywhere from $80 to $250+ AUD per hour, or fixed project fees that can run into thousands for even small campaigns. For a business with ongoing design needs, these costs can quickly escalate. For example, if a business needs 20 hours of design work per month, at $100/hour, that’s $2,000. If Graphiker’s monthly fee is significantly less than that, it offers substantial savings. This makes it particularly attractive for startups and small to medium-sized enterprises (SMEs) that require professional design output without the prohibitive costs of conventional agencies or the commitment of hiring a full-time in-house designer (which, including salary, superannuation, and overheads, can easily exceed $70,000 – $100,000+ AUD annually).

Transparency and Billing

The website assures “Absolutely no hidden fees” and states that “All taxes and fees are included in that price,” except for the 10% GST for Australian residents. This clear communication about pricing is a positive aspect, building trust. The month-to-month subscription with no lock-in contracts further enhances flexibility. This means businesses can scale up or down their design services based on their current needs without incurring penalties, a significant benefit in today’s dynamic market.

Graphiker.com.au Alternatives

While Graphiker.com.au offers a specific model for graphic design outsourcing, the market is rich with alternatives catering to diverse needs and budgets. Exploring these options can help businesses find the perfect fit for their creative requirements, ensuring ethical and efficient service delivery.

On-Demand Design Subscription Services

These services operate on a similar model to Graphiker, offering unlimited design requests for a flat monthly fee. They are ideal for businesses with consistent, high-volume design needs.

Design Pickle: One of the pioneers in the unlimited design service space. Bamboobody.com.au Review
- Key Differences: Generally offers a wider range of services, including custom illustrations and motion graphics at higher tiers. Known for its robust platform and consistent quality. Often has a higher starting price point compared to some newer entrants.
- Best For: Businesses with a constant stream of design tasks that require high-quality output and are willing to pay a premium for consistency.
Penji: Another popular unlimited design service.
- Key Differences: Strong emphasis on brand consistency with dedicated designers and a user-friendly platform. Often cited for its quick turnaround times and comprehensive design categories.
- Best For: Marketing agencies and businesses that manage multiple brands or projects and need a reliable, scalable design partner.

Freelance Marketplaces

These platforms connect businesses directly with freelance graphic designers, offering flexibility in terms of project scope, budget, and talent selection.

Upwork: A global marketplace for freelance talent across various industries.
- Key Differences: Provides immense flexibility – you can hire for one-off projects or long-term contracts, pay hourly or fixed-price, and choose from a vast pool of designers with diverse skills and rates. Requires more active management from the client.
- Best For: Businesses that prefer direct control over hiring and project management, and those with highly specific or niche design needs that require specialised talent.
Fiverr Business: Known for its “gig”-based services, but also offers a “Business” tier for managed solutions.
- Key Differences: Offers a wide array of services starting at low price points, making it accessible for small tasks or budget-conscious projects. Fiverr Business provides curated talent and dedicated support, streamlining the process for larger needs.
- Best For: Small businesses, startups, or individuals needing quick, affordable solutions for specific design tasks, or those looking for a managed service for broader creative needs.

Design Contest Platforms

These platforms allow businesses to launch a design contest, where multiple designers submit concepts, and the client chooses the best one.

99designs by Vista: A leading platform for design contests.
- Key Differences: Provides a diverse range of design concepts from multiple designers, fostering competition and creative variety. Offers money-back guarantees and options for one-to-one projects after a contest.
- Best For: Businesses that need multiple design options for a single project (e.g., logo, website, packaging) and want to explore various creative directions before committing.
DesignCrowd: An Australian-owned design contest platform.
- Key Differences: Similar to 99designs, focusing on contests for logos, websites, and print materials. Being Australian-based can offer an advantage for local businesses seeking domestic support.
- Best For: Australian businesses looking for a competitive design process with local support, similar to 99designs.

DIY Design Tools with Professional Templates

For businesses with simpler design needs or limited budgets, powerful DIY tools offer a cost-effective solution with professional-looking results.

Canva Pro: A highly popular and user-friendly graphic design platform.
- Key Differences: Primarily a DIY tool with an extensive library of templates, stock photos, and design elements. Canva Pro offers advanced features like Brand Kits, team collaboration, and access to premium content. While not a “service” in the traditional sense, it empowers internal teams to create professional designs quickly.
- Best For: Small businesses, marketers, and individuals who need to create frequent social media graphics, presentations, or simple marketing materials without relying on external designers for every task.

Each alternative offers a unique blend of features, pricing, and service models. Businesses should carefully consider their specific design volume, budget, desired level of control, and turnaround time requirements when choosing the best fit.

How to Cancel Graphiker.com.au Subscription

Cancelling a subscription service should always be a straightforward process, reflecting a commitment to transparency and customer convenience. For Graphiker.com.au, which prides itself on “No contracts. Cancel anytime,” the process is designed to be hassle-free. Medicii.com.au Review

Understanding the Cancellation Policy

Graphiker explicitly states in its FAQ and on its homepage that subscriptions are on a “month to month basis” and clients “can cancel your plan at anytime.” This policy is highly beneficial for businesses, as it removes the risk of long-term financial commitments and allows them to adjust their design services based on fluctuating needs. The transparency around this policy builds trust and encourages businesses to try the service without fear of being locked in.

Step-by-Step Cancellation Process (Inferred)

While the website doesn’t provide a direct “Cancel My Subscription” button on the homepage, the typical process for subscription services like Graphiker usually involves:

Logging into Your Account: The first step would be to log into your Graphiker client portal or design management platform. This is where all your requests are managed, and billing information is typically stored.
Navigating to Billing/Subscription Settings: Within your account dashboard, look for a section labelled “Billing,” “Subscription,” “Account Settings,” or “Manage Plan.” This is where you’d find details about your current subscription.
Initiating Cancellation: Within the billing or subscription settings, there should be an option to “Cancel Subscription” or “Manage Plan.” Clicking this option will usually initiate the cancellation process. Some platforms might ask for a reason for cancellation as part of their feedback mechanism.
Confirmation: After initiating the cancellation, you should receive an on-screen confirmation and, crucially, a confirmation email. It’s vital to keep this email as proof of cancellation.

Important Considerations After Cancellation

Access to Designs: Graphiker states “All source files belong to you.” This implies that even after cancellation, you should retain access to all designs completed during your active subscription period. It’s always a good practice to download all necessary source files and completed projects before cancelling your subscription to ensure you have everything you need.
Billing Cycle: Understand that cancelling typically prevents the next billing cycle. If you cancel mid-month, you will likely still have access to the service until the end of your current paid billing period. Clarify this with their support if unsure.
Re-subscription: Graphiker states, “You will always be welcomed back.” This means if your design needs return in the future, you can easily re-subscribe to their service.

Seeking Support for Cancellation

If for any reason you encounter difficulties or cannot find the cancellation option within your account, the next step would be to contact Graphiker’s customer support. Their “Contact Us” page or “Book a Call” option would be the appropriate channels. Clearly stating your intent to cancel and providing your account details will facilitate a smooth process.

How to Cancel Graphiker.com.au Free Trial

Graphiker.com.au offers a “14-day money back guarantee,” which functions essentially as a risk-free trial. This allows potential clients to test the service without commitment. Understanding how to cancel during this period is as important as understanding the general subscription cancellation.

Understanding the 14-Day Money-Back Guarantee

The “14-day money-back guarantee” is a strong incentive for new users. It signifies Graphiker’s confidence in their service and provides peace of mind. This guarantee means that if you are not satisfied with the service within the first 14 days of your subscription, you are entitled to a full refund. This is different from a “free trial” where no payment details are collected upfront; here, you likely pay upfront, but have a window to claim a refund.

Steps to Cancel During the Guarantee Period (Inferred)

The cancellation process during the 14-day money-back guarantee period would largely follow the same steps as a regular subscription cancellation, with an added step of requesting a refund.

Initiate Cancellation within 14 Days: Log into your Graphiker account and navigate to the “Billing” or “Subscription” section. Initiate the cancellation process there, ensuring you do this before the 14-day period concludes.
Explicitly Request Refund: Once you have cancelled your subscription, it is crucial to explicitly communicate that you are requesting a refund under the 14-day money-back guarantee. While some systems might automatically process refunds for cancellations within this window, a direct communication ensures it’s handled correctly.
Contact Customer Support (if needed): If the refund isn’t automatically processed or if you need to confirm the process, contact Graphiker’s customer support immediately. Use their “Contact Us” page, email, or “Book a Call” option. Provide your account details, the date of your subscription start, and the date you cancelled, clearly stating your request for a refund based on the guarantee.
Confirm Refund Processing: Keep records of all communication. Confirm with customer support when the refund will be processed and when you can expect to see it reflected in your bank statement. It can take several business days for refunds to appear, depending on your bank.

Key Considerations for the Guarantee Period

Time Sensitivity: The 14-day window is strict. Ensure you initiate the cancellation and refund request within this timeframe. Mark your calendar!
Terms and Conditions: It’s always wise to briefly review Graphiker’s “Terms and Conditions” and “Privacy Policy” specifically concerning the money-back guarantee. This ensures you meet all the requirements. While the homepage promises are clear, the detailed terms might specify any nuances.
Value Assessment: Use the 14-day period to rigorously assess the service. Submit various types of design requests, evaluate the turnaround time, assess the quality of work, and communicate extensively with your dedicated designer. This period is your opportunity to determine if Graphiker truly meets your business’s design needs and expectations.

By understanding and proactively managing the cancellation process within the 14-day guarantee, businesses can confidently evaluate Graphiker’s service with minimal financial risk.

FAQ

What is Graphiker.com.au?

Graphiker.com.au is an Australian-owned, subscription-based graphic design service that offers unlimited design requests and revisions for a flat monthly fee, aiming to provide businesses with a personal designer and quick turnarounds.

Is Graphiker.com.au Australian owned?

Yes, the website explicitly states that Graphiker is “Australian Owned and Operated.”

How long does it take to get designs from Graphiker.com.au?

Graphiker.com.au promises a general turnaround time of 24-48 hours for most design projects, though more complex requests may require additional time. Wscgroup.com.au Review

Does Graphiker.com.au offer unlimited designs?

Yes, Graphiker offers “unlimited design requests and revisions” for a flat monthly fee; however, designs are worked on one at a time.

Can I cancel my Graphiker.com.au subscription anytime?

Yes, Graphiker.com.au operates on a month-to-month basis, and you can cancel your subscription at any time without long-term contracts.

Does Graphiker.com.au have a money-back guarantee?

Yes, Graphiker.com.au offers a “14-day money back guarantee,” allowing you to try the service risk-free.

Who owns the design files created by Graphiker.com.au?

Graphiker.com.au states that “All source files belong to you,” meaning clients retain full ownership of the designs they receive.

Does Graphiker.com.au assign a personal designer?

Yes, a key feature of Graphiker’s service is that you are assigned your own personal designer who works on your projects.

What types of designs can Graphiker.com.au create?

Graphiker.com.au claims to cover “80+ design categories,” including marketing collateral, social media graphics, web elements, presentations, and more.

Are there any hidden fees with Graphiker.com.au?

Graphiker.com.au explicitly states, “Absolutely no hidden fees. The monthly subscription price is exactly what you pay,” though Australian residents will have an additional 10% GST.

How do I submit design requests to Graphiker.com.au?

You submit unlimited design jobs through their online design management portal, which allows you to submit, manage, and prioritise all your design tasks.

What is the advantage of using a flat-rate design service like Graphiker.com.au?

The main advantage is predictable budgeting and cost-effectiveness for businesses with consistent design needs, eliminating the variable costs of hourly or per-project billing.

Is Graphiker.com.au suitable for startups?

Yes, Graphiker.com.au positions itself as a solution for businesses of all shapes and sizes, from startups to established enterprises, offering a scalable and affordable design solution. Theblackveilbookshop.com.au Review

How does Graphiker.com.au compare to hiring an in-house designer?

Graphiker.com.au aims to provide the benefits of a dedicated designer without the high costs, overheads, and long-term commitment associated with hiring a full-time in-house employee.

Can marketing agencies use Graphiker.com.au?

Yes, Graphiker.com.au specifically states they are a “trusted creative partner for marketing agencies looking to scale their output” and maintain visual consistency across clients.

Does Graphiker.com.au provide royalty-free images?

Yes, Graphiker.com.au ensures that designs include royalty-free images, so clients do not have to worry about copyright issues.

How does the unlimited revisions policy work?

All Graphiker plans include unlimited graphic design revisions, meaning you can request changes to your designs until you are satisfied with the outcome.

Is there a direct phone number for Graphiker.com.au support?

While the homepage encourages booking a call, a direct phone number for immediate support is not prominently displayed, common for online-first services.

Can I see examples of Graphiker.com.au’s work?

Yes, Graphiker.com.au provides a “Portfolio” section on their website where you can view examples of their previous design projects.

What if I need a very complex or highly artistic design?

While Graphiker covers many categories, for highly specialised or extremely artistic design work (e.g., fine art illustration, complex 3D rendering), you might consider more niche agencies or freelance artists specializing in those specific areas.