Hivetreeservices.com.au Review

Based on checking the website hivetreeservices.com.au, it appears to be a legitimate and professional tree services company operating in Melbourne, Australia. The site provides a comprehensive overview of their offerings, showcases clear contact information, and includes genuine-sounding testimonials. From an ethical standpoint, there’s nothing on the website that raises red flags, aligning with ethical business practices.

Here’s an overall review summary:

• Website Professionalism: High. Clean design, easy navigation, and detailed service descriptions.
• Transparency: Good. Clear contact details, ABN provided, and an address.
• Service Offerings: Comprehensive. Covers a wide range of tree services, from removal to possum protection.
• Customer Feedback: Positive. Multiple testimonials with specific details and locations.
• Ethical Considerations: Appears ethical. No questionable claims or practices evident.
• Overall Recommendation: Recommended for tree services.

Hive Tree Services presents itself as a well-established and trustworthy business. Their website details a variety of services, including tree removal, pruning, mulching, stump removal, hedging, and emergency services. They highlight their commitment to customer service, safety, and environmental responsibility, even mentioning a tree replacement initiative. The inclusion of client testimonials, a detailed ‘About Us’ section, and practical resources like a ‘Council Resource Hub’ further bolster their credibility. The site effectively communicates their expertise and dedication to quality service in the arboricultural field.

Best Alternatives for Tree Services in Australia:

1. Arboricultural Services

   

   • Key Features: Specialised advice, tree health assessments, risk management, comprehensive tree care.
   • Average Price: Varies significantly based on service complexity and tree size, often requiring a consultation for a tailored quote.
   • Pros: Highly qualified arborists, focuses on tree health and long-term solutions, often involved in larger-scale projects or complex tree issues.
   • Cons: Can be more expensive for routine tasks, may have longer lead times due to specialisation.

2. Local Tree Removalists

   • Key Features: Quick response for immediate needs, focus on efficient removal of hazardous trees, often offers stump grinding.
   • Average Price: Typically quoted per job, ranging from a few hundred dollars for small jobs to several thousand for large removals.
   • Pros: Fast and efficient, ideal for emergency situations or straightforward tree removal, generally competitive pricing.
   • Cons: May not offer comprehensive arboricultural advice, focus is often solely on removal rather than tree health or maintenance.

3. Garden Maintenance Services

   • Key Features: Broader services including hedging, pruning of smaller trees, garden clean-up, and general landscaping.
   • Average Price: Can be hourly rates ($50-$80/hour) or fixed rates for specific tasks.
   • Pros: Convenient for combining tree care with other garden needs, good for regular maintenance of smaller plants and hedges.
   • Cons: Less equipped for large tree removal or complex arboricultural tasks, may lack the specialised equipment of dedicated tree services.

4. Sustainable Landscaping Companies

   • Key Features: Eco-friendly practices, tree planting, integration of trees into overall garden design, focus on native species.
   • Average Price: Project-based, can be higher due to specialised design and sustainable material use.
   • Pros: Environmentally conscious, contributes to biodiversity, long-term aesthetic and ecological benefits.
   • Cons: Not ideal for urgent tree removal, focus is on new installations and holistic garden design.

5. Forestry and Land Management Consultancies

   • Key Features: High-level strategic advice for large land parcels, tree surveys, environmental impact assessments, land clearing.
   • Average Price: Often consultancy fees, project-specific, ranging from hundreds to thousands of dollars depending on scope.
   • Pros: Expertise in large-scale tree management, compliance with environmental regulations, useful for property developers or large landholders.
   • Cons: Not suitable for residential tree services, services are often advisory rather than direct tree work.

6. Tree Pruning Specialists

   • Key Features: Focuses specifically on detailed pruning for tree health, aesthetics, and safety, often certified arborists.
   • Average Price: Varies based on tree size and complexity of pruning, often quoted per tree or as part of a larger project.
   • Pros: Expert knowledge in tree biology, ensures proper pruning techniques that promote tree longevity and health.
   • Cons: May not offer full tree removal services, can be more costly than general garden maintenance for pruning.

7. Commercial Tree Services

   • Key Features: Caters to businesses, councils, and government bodies, handles large-scale projects, often involves road closures and public safety management.
   • Average Price: Negotiated per contract, usually higher due to scale and complexity of work.
   • Pros: Equipped for significant projects, adheres to strict safety and regulatory standards, experienced with complex logistics.
   • Cons: Not typically available for small residential jobs, contracts are often long-term or project-specific.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Hivetreeservices.com.au Review & First Look

Based on an initial review of hivetreeservices.com.au, the website immediately conveys a strong sense of professionalism and credibility. The design is clean, user-friendly, and all essential information is readily accessible, which is a big win for any service-based business trying to build trust online. This isn’t just a basic landing page; it’s a well-structured portal providing a comprehensive overview of their operations and values.

Initial Impressions and User Experience

Upon landing on the homepage, visitors are greeted with clear calls to action and compelling visuals. The navigation is intuitive, allowing easy access to service descriptions, company information, and contact details. This streamlined approach makes it simple for potential clients to find what they need without fuss.

• Responsive Design: The website appears to be fully responsive, adapting well to different screen sizes, which is crucial for mobile users.
• Visual Appeal: High-quality images of tree work and team members enhance the site’s professional look and feel.
• Clear Value Proposition: The tagline “We are passionate about trees and are committed to providing you with helpful advice and friendly service” immediately sets a positive tone.

Transparency and Credibility Indicators

A key aspect of building trust online is transparency. Hivetreeservices.com.au excels in this regard by providing readily verifiable information that speaks to their legitimacy.

• ABN Display: The website clearly displays their Australian Business Number (ABN: 40 137 682 055), which is a crucial indicator of a registered and legitimate business in Australia. This allows potential clients to verify their business registration with the Australian Business Register.
• Physical Address/PO Box: A PO Box (PO Box 4516, Knox City Centre, Victoria 3152) is provided, along with a Google Maps link. While not a physical office address, it offers a point of contact and further reinforces their physical presence.
• Multiple Contact Methods: Phone numbers (1300 464 483, 0488 884 225) and an email address ([email protected]) are prominently displayed, offering various ways for clients to get in touch. This accessibility is a hallmark of a customer-focused business.

Hivetreeservices.com.au Features

Hive Tree Services offers a comprehensive suite of tree care solutions designed to meet the diverse needs of residential, commercial, and governmental clients. Their service list is extensive, indicating a well-equipped and versatile operation.

Core Service Offerings

The website clearly outlines their primary services, each with a dedicated “Learn more” link for further details. This organised presentation helps potential clients understand the full scope of their capabilities.

• Tree Removal: For dead, defective, dangerous, or unwanted trees, cut to ground level. This includes careful consideration of surrounding property.
• Pruning: Formative, selective, weight-reduction, and restorative pruning to enhance tree health, shape, and safety. This indicates a focus on proper arboricultural techniques.
• Mulching: On-site processing of branches into garden mulch, offering clients the option to keep the mulch or have it removed. This showcases efficiency and a commitment to waste reduction.
• Stump Removal: Grinding out stumps and major roots, leaving wood chips and dirt behind, which prepares the area for replanting or landscaping.
• Hedging: Services aimed at visual screening and ornamental aesthetic appeal, crucial for maintaining property boundaries and garden design.
• EWP-Use (Elevated Work Platform): Utilising travel towers for safe and efficient tree work at height, demonstrating adherence to safety standards and investment in appropriate equipment.

Specialised and Value-Added Services

Beyond the basics, Hive Tree Services also offers specialised services that address common concerns and demonstrate their commitment to comprehensive care.

• Job Reports: Industry-leading job reports provide clients with transparency and information to make informed decisions about their trees. This is a significant differentiator, offering detailed documentation of work performed.
• Tree Emergency Services: Prompt response for trees and branches that have failed on properties, structures, or driveways, highlighting their readiness for urgent situations.
• Tree Cabling: A precautionary service to make trees safe from potential future failure, showcasing a proactive approach to tree risk management.
• Possum Protection: Installation of possum guards and strategic pruning to prevent possums from damaging trees, indicating an understanding of local environmental challenges.

Commitment to Customer Satisfaction and Environment

The “What makes us different?” section on the homepage highlights several key differentiators that speak to their ethical approach and customer focus.

• Site Clean-up after every job: A fundamental expectation for professional services, ensuring clients are left with a tidy property.
• Tree Replacement Initiative: Demonstrates environmental responsibility and a commitment to sustainability, which is highly commendable.
• Council Resource Hub: Provides valuable information on council regulations and permits, saving clients time and hassle and ensuring compliance. This proactive assistance is a significant value-add.

Hivetreeservices.com.au Pros & Cons

Analysing hivetreeservices.com.au reveals a strong online presence for a tree services company, with numerous advantages for potential customers. However, like any online platform, there are always areas for minor refinement.

Advantages of Using Hive Tree Services (Based on Website)

The website itself presents many compelling reasons to consider Hive Tree Services for your arboricultural needs.

• Professional and Informative Website: The site is well-designed, easy to navigate, and provides extensive details on services, company values, and contact information. This level of professionalism builds immediate trust.
• Comprehensive Service Offering: From basic pruning to emergency services and possum protection, they cover a broad spectrum of tree care needs, making them a one-stop shop for many clients.
• Strong Emphasis on Safety and Compliance: The mention of EWP use, detailed job reports, and the Council Resource Hub indicate a commitment to safe practices and adherence to local regulations.
• Customer Testimonials: Numerous positive testimonials from named individuals in specific Melbourne suburbs lend significant credibility and social proof to their claims of quality service. For example, “Devin from Bayside” giving 4 out of 5 stars for a major cypress hedge trimming job.
• Transparency and Accessibility: Clear contact details (phone, email, ABN, PO Box) make it easy for potential clients to get in touch and verify business legitimacy.
• Commitment to Environmental Responsibility: The “Tree Replacement Initiative” is a notable feature, showing a proactive approach to environmental stewardship beyond just service delivery.
• Family Business Ethos: The “Our Story” section and mentions of staff as “family” suggest a stable, ethical, and community-oriented business culture. The company was registered and launched in January 2012, indicating over a decade of operation.

Areas for Minor Improvement (Based on Website)

While the website is robust, a few minor points could further enhance the user experience or information provided. Vipplumbingservicesmelbourne.com.au Review

• No Online Booking/Scheduling System: While a ‘free quote’ form is available, an integrated online booking or real-time scheduling system could enhance convenience for some users.
• Limited Online Price Indications: While service-based industries often require custom quotes, providing general price ranges or examples for common services could give users a preliminary idea of costs.
• No Instant Chat Support: The absence of a live chat feature means immediate queries might have to wait for a phone call or email response, which might not suit all users.
• Generic Image Use: While images are high quality, some appear to be stock photos. Using more unique, client-specific project photos could further personalise the site and showcase their actual work.
• Detailed Safety Certifications/Accreditations: While safety is mentioned, explicit display of relevant industry certifications (e.g., Arboriculture Australia membership, OH&S compliance details) could further bolster trust, especially for commercial clients.

Hivetreeservices.com.au Alternatives

When considering tree services, having alternatives can provide peace of mind and allow for comparisons on pricing, service quality, and specialisations. Here are some of the top ethical alternatives available in Australia, ranging from large-scale operations to local specialists.

Top Ethical Alternatives for Tree Services

1. Jim’s Tree & Stump Removal

   • Key Features: Part of the well-known Jim’s Group franchise, offering tree removal, stump grinding, pruning, and emergency services. Broad national coverage.
   • Pros: Recognisable brand, wide network of franchisees, often offers prompt service, comprehensive insurance, and adherence to established service standards.
   • Cons: Service quality can vary slightly between individual franchisees, not always the cheapest option due to brand overheads.

2. Arboriculture Australia Member Companies

   • Key Features: Membership-based organisation for professional arborists. Searching their directory connects you with qualified and often certified arborists.
   • Pros: Ensures a high level of professionalism and adherence to industry best practices, focuses on tree health and sustainable solutions.
   • Cons: May be higher priced due to specialist qualifications, not all members offer residential services.

3. Tree Works (various local branches)

   

   • Key Features: Many regional companies operate under variations of “Tree Works,” providing local and specialised tree care services. These are often family-owned or small businesses.
   • Pros: Personalised service, often deeply familiar with local tree species and council regulations, competitive pricing.
   • Cons: Coverage is limited to specific local areas, online presence and transparency can vary, might not have the same breadth of equipment as larger companies.

4. Local Council Approved Arborists

   • Key Features: Many local councils maintain lists of approved or recommended arborists, especially for work requiring permits.
   • Pros: Vetted by local authorities, ensures compliance with specific council regulations, reliable and reputable.
   • Cons: List might be limited, availability can be restricted, might not cover all types of tree work.

5. Green Army (Environmental initiatives that include tree planting/care)

   • Key Features: While not a direct commercial service, environmental groups or initiatives often perform tree planting, maintenance, and conservation work.
   • Pros: Focus on ecological benefits, often community-driven, contributes to broader environmental goals.
   • Cons: Not suitable for commercial or urgent residential tree removal, primarily focuses on planting and conservation.
6. Australian Native Landscapes (ANL)

   • Key Features: While known for landscaping supplies, many large landscape suppliers also offer or recommend tree services as part of their broader offerings. ANL, for instance, focuses on sustainable landscape solutions which often includes tree care.
   • Pros: Integrated approach to garden and landscape management, reliable large company.
   • Cons: Tree services might be a secondary offering, may not be specialised in complex arboricultural tasks.

7. Professional Horticultural Services

   • Key Features: Broader than just tree services, often includes comprehensive garden design, plant health management, and specialised pruning for high-value plants.
   • Pros: Expert knowledge of plant health and garden ecosystems, ideal for discerning garden owners.
   • Cons: More expensive than basic tree removal services, focus is on overall garden health rather than just tree maintenance.

How to Get a Quote from Hivetreeservices.com.au

Obtaining a quote from Hive Tree Services appears to be a straightforward process, designed for ease of use for their potential clients. The website prominently features multiple avenues to request a free quotation, ensuring accessibility. Rockwear.com.au Review

Requesting a Free Quote Online

The primary method highlighted on the homepage is through direct contact.

• “Get a free quote” Call to Action: A clear button invites users to “Contact us now for a free quotation for all your tree-related needs.”
• Contact Information: Below this call to action, phone numbers (1300 464 483, 0488 884 225) and an email address ([email protected]) are provided.
• Dedicated Contact Us Page: The “Email Us” button leads to a dedicated contact page (hivetreeservices.com.au/contact-us), which likely contains a web form for submitting detailed inquiries. This form typically allows users to provide their name, contact details, address, and a description of the tree work required, potentially with options to upload photos.

What to Expect After Requesting a Quote

Based on common industry practices and the professional nature of the website, here’s what clients can generally anticipate after submitting a quote request:

• Acknowledgement: An automated email or a quick phone call confirming receipt of the enquiry.
• Site Visit: For accurate quoting, especially for tree removal, pruning, or complex projects, a site visit will almost certainly be required. This allows their arborists to assess the tree, site conditions, access, and potential hazards.
• Detailed Proposal: Clients can expect a comprehensive, itemised quote. The website mentions “Accurate and clearly itemised quote” in one of their testimonials, suggesting this is a standard practice. This proposal should outline:
  • Scope of work (e.g., specific trees, type of pruning, removal method)
  • Breakdown of costs
  • Timeline for completion
  • Any necessary permits or council requirements
  • Insurance details
  • Terms and conditions.
• Follow-up: A representative may follow up to answer any questions or clarify details about the quote.

Understanding Hivetreeservices.com.au Pricing

While specific pricing isn’t listed directly on the hivetreeservices.com.au website—which is typical for service-based businesses like tree care due to the highly variable nature of each job—the platform does provide insights into their approach to quoting and value proposition.

Factors Influencing Tree Service Costs

The cost of tree services is highly dynamic and depends on a multitude of factors. When Hive Tree Services provides a quote, they will undoubtedly consider these elements:

• Tree Size and Type: Larger, more mature trees requiring extensive pruning or removal will naturally cost more due to the increased labour, equipment, and time involved. The species of tree can also influence cost (e.g., hardwoods versus softwoods).
• Scope of Work:
  • Pruning: The extent of pruning (e.g., light trim vs. major crown reduction) affects pricing.
  • Removal: Full tree removal is generally more expensive than pruning, especially if stump grinding is included.
  • Specialised Services: Services like tree cabling, possum protection, or emergency call-outs will have specific pricing structures.
• Accessibility: Trees located in difficult-to-access areas (e.g., backyard with no vehicle access, near power lines, close to structures) will incur higher costs due to the need for specialised equipment (like EWPs) and increased safety precautions.
• Hazard and Risk: Trees that are diseased, unstable, or pose significant safety risks require extra care and expertise, leading to higher costs.
• Debris Removal: Whether the client wishes to keep the mulch or have all debris removed from the site will impact the final price.
• Permits and Council Regulations: Some tree work, especially removal, requires council permits. While Hive Tree Services provides a “Council Resource Hub,” the cost of obtaining permits typically falls to the client.

Value Proposition and Cost-Effectiveness

The website implies that while their services are professional and comprehensive, their pricing remains “reasonable.” One testimonial explicitly states, “Hive’s prices are reasonable for the work they do.” This suggests a commitment to fair value for quality service.

• Transparency in Quoting: The mention of “Accurate and clearly itemised quote” is a strong indicator that clients will receive a detailed breakdown of costs, allowing them to understand where their money is going. This transparency helps build trust and avoids hidden fees.
• Investment in Equipment and Expertise: Services like EWP-Use and industry-leading job reports suggest an investment in modern equipment and skilled personnel, which justifies competitive pricing.
• Long-term Savings: Proper tree care can prevent future problems (e.g., property damage, disease spread), potentially saving clients money in the long run. Investing in professional services like Hive Tree Services might be more cost-effective than attempting DIY or hiring inexperienced contractors.

Hivetreeservices.com.au vs. Competitors

When evaluating Hive Tree Services against other players in the Australian arboricultural market, several distinguishing factors emerge, particularly concerning their online presentation, service breadth, and apparent commitment to client relations.

Comparing Service Breadth and Specialisation

Hive Tree Services presents a robust and comprehensive range of services, which places them favourably against many smaller, more niche competitors.

• Versatility: Hive offers a wide array of services including standard pruning, removal, mulching, and stump grinding, but also extends to specialised services like tree cabling, possum protection, and emergency response. This broad scope means they can handle most tree-related needs for a variety of clients.
• Specialised Equipment: Their explicit mention of “EWP-Use” (Elevated Work Platform) indicates they invest in and utilise advanced equipment for safe and efficient high-access work. Not all smaller operators will have this capability.
• Job Reports: The “Industry-leading job reports” are a notable differentiator. Many competitors provide basic quotes, but detailed reports offer unparalleled transparency and documentation, which is particularly valuable for property managers, body corporates, and those needing records for insurance or council purposes.

Online Presence and Customer Trust

In the digital age, a strong online presence is critical for establishing credibility. Hive Tree Services’ website stands out in this regard.

• Professional Website: Compared to many local tree services, whose online presence might be limited to a basic landing page or social media, Hive Tree Services has a well-designed, informative, and user-friendly website. This polished online facade immediately inspires more confidence.
• Transparency: The clear display of their ABN, multiple contact methods, and a physical mailing address (PO Box) fosters trust. Some smaller, less established competitors might lack this level of transparency.
• Genuine Testimonials: The specific, detailed testimonials with names and suburbs provide strong social proof. Many smaller companies might have fewer reviews, or more generic ones that are less convincing.
• Resource Hub: The “Council Resource Hub” is a unique value-add that sets them apart. This demonstrates an understanding of client needs beyond just physical tree work, providing proactive assistance with often-complex local regulations. This shows they are truly trying to assist their customers, unlike many who only focus on the service itself.

Client Focus and Ethical Approach

Hive Tree Services emphasises aspects that align with ethical business practices and strong customer relationships.

• Client-Centric Philosophy: Their stated passion for “listening to our clients’ dreams” and helping them “create garden spaces that are safe, functional and beautiful” indicates a client-first approach.
• Tree Replacement Initiative: This environmental commitment is a strong ethical point. Not all tree services offer such initiatives, and it sets Hive apart as a company that cares about ecological balance.
• Safety and Professionalism: The consistent emphasis on safety, proper pruning standards, and efficient clean-up after every job points to a highly professional and responsible operation, which is paramount in a high-risk industry like arboriculture. Many less reputable operators might cut corners on safety or clean-up to offer lower prices, leading to potential hazards or inconvenience.

FAQ

What services does Hivetreeservices.com.au offer?

Hivetreeservices.com.au offers a comprehensive range of tree care services including tree removal, pruning, mulching, stump removal, hedging, elevated work platform (EWP) use, detailed job reports, emergency tree services, tree cabling, and possum protection. Reliancepestcontrolbrisbane.com.au Review

Is Hivetreeservices.com.au a legitimate business?

Yes, Hivetreeservices.com.au appears to be a legitimate business. The website provides their Australian Business Number (ABN 40 137 682 055), a PO Box address, and multiple contact methods, all indicators of a registered and transparent operation in Australia.

How can I get a quote from Hive Tree Services?

You can get a free quote from Hive Tree Services by calling them directly on 1300 464 483 or 0488 884 225, or by sending an email via the contact form on their website. They will likely schedule a site visit for an accurate assessment.

Does Hive Tree Services offer emergency tree services?

Yes, Hive Tree Services explicitly states that their team can respond accordingly to tree emergency services where trees and branches have failed on properties, structures, or driveways.

What is the Council Resource Hub on hivetreeservices.com.au?

The Council Resource Hub is a dedicated section on the Hive Tree Services website designed to provide clients with information and resources related to local council regulations and permit requirements for tree work.

Does Hive Tree Services provide detailed job reports?

Yes, Hive Tree Services highlights “Industry-leading job reports” as a key feature, providing clients with transparency and information to empower them in making decisions about their trees.

What kind of trees do they work with?

Hive Tree Services works with a variety of tree types, offering services like removal, pruning, mulching, and hedging for different species and sizes, as indicated by their broad service descriptions.

Do they clean up after tree work?

Yes, the website explicitly states their commitment to “Site clean-up after every job,” ensuring that clients are left with a tidy property once the work is completed.

Does Hive Tree Services offer stump removal?

Yes, stump removal is one of the core services offered by Hive Tree Services. They describe the process as grinding a stump out along with the major roots.

How long has Hive Tree Services been established?

According to their FAQ section, Hive Tree Services was officially registered and launched in January 2012 as a family business, indicating over a decade of operation.

Can Hive Tree Services help with possum protection?

Yes, Hive Tree Services offers “Possum Protection,” which involves installing possum guards and strategically pruning trees to prevent possums from entering, eating, and ultimately killing trees. Jands.com.au Review

Does Hive Tree Services work with Body Corporates?

Yes, their FAQ section confirms that Hive Tree Services manages work for Body Corporate multi-occupancy sites, providing reports and undertaking work for such entities with free and comprehensive written quotations.

What do they do with removed branches and cuttings?

Hive Tree Services mulches the branches and cuttings on-site. Clients can choose to either keep the mulch if they require it or have it taken away by the service.

Does Hive Tree Services offer tree cabling?

Yes, Tree Cabling is listed as one of their services. It’s described as a form of precautionary tree service work where trees need to be made safe from potential future failure.

Are there testimonials on the Hivetreeservices.com.au website?

Yes, the website prominently features multiple positive testimonials from satisfied clients, including their names and general locations, adding to the company’s credibility.

Is there a tree replacement initiative mentioned on the website?

Yes, under their “What makes us different?” section, Hive Tree Services mentions a “Tree replacement initiative,” indicating a commitment to environmental responsibility.

Do they use elevated work platforms (EWPs)?

Yes, “EWP-Use” is a listed service, confirming they utilise travel towers or elevated work platforms to position their workers safely and efficiently in trees for various tasks.

Can Hive Tree Services assist if a neighbour’s tree is causing issues?

Yes, their FAQ addresses this, recommending calling them to help find a reasonable solution, potentially involving mediation and cost-sharing, rather than unilaterally pruning branches.

Does Hive Tree Services provide services for schools and churches?

Yes, the website states they work with various client types, including “Schools & Churches,” alongside property owners, body corporates, builders, and local businesses.

What are the main types of pruning services offered?

Hive Tree Services offers various pruning types, including formative, selective, weight-reduction, and restorative pruning, catering to different tree health and aesthetic needs.

Parkerdiamonds.com.au Review