Igreenenergy.com.au Review

Based on looking at the website igreenenergy.com.au, the platform appears to offer solar energy solutions in Australia. It highlights integrated residential and commercial solar systems, solar panel provision, development, supply, and installation. As an Australian-owned firm and a CEC member, they claim expertise in manufacturing and engineering, aiming to propel Australia’s renewable energy industry.

Here’s a summary of the review:

• Overall Legitimacy: Appears legitimate in its stated purpose of providing solar energy solutions.
• Transparency of Information: Moderate. While it lists package details and contact info, specifics on pricing, detailed terms, and company history are somewhat limited directly on the homepage.
• Ease of Contact: Good, with visible phone numbers and an email address.
• Customer Testimonials: Present, but only text-based, lacking video testimonials despite a “Video Testimonials” section.
• Pricing Clarity: Packages are listed, but actual prices require a quote, which is standard for solar installations but limits immediate comparison.
• Unique Selling Propositions: Focus on Australian ownership, CEC membership, and an experienced engineering team.
• Missing Essential Information: Lacks clear terms and conditions, privacy policy, refund/cancellation policies, and detailed company background (e.g., ABN, registration details) easily accessible on the homepage. The “0+ Years Of Experience & Record” and “0+ Systems Installed” figures are problematic, suggesting a lack of data or a placeholder that wasn’t updated, which can raise questions about their track record.

The website provides an overview of their offerings, but for a strict review, several crucial elements typically found on trusted business websites are either missing or not readily apparent. The “0+” statistics are a significant red flag for a company claiming years of experience.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Best Alternatives for Ethical Energy Solutions

For those in Australia seeking ethical and reliable renewable energy solutions, consider these alternatives that generally uphold transparent business practices and provide essential customer information upfront:

• SunPower: Known for high-efficiency solar panels and comprehensive warranties. They offer residential and commercial solutions with a strong focus on long-term performance.
• LG Solar: A globally recognised brand with a strong presence in Australia, offering reliable solar panels and energy storage solutions. Their products are known for durability and performance.
• Tesla Energy: While often associated with electric vehicles, Tesla also provides integrated solar roof and solar panel solutions, coupled with Powerwall battery storage for a complete energy ecosystem.
• Fronius: A leading manufacturer of solar inverters, often chosen by installers for their reliability and advanced features. They partner with installers across Australia.
• Enphase Energy: Specialises in microinverter technology, which optimises individual panel performance and enhances system reliability. They offer a comprehensive energy management system.
• REC Solar: A well-established global brand providing high-quality solar panels with a focus on sustainable manufacturing processes and strong performance in varied conditions.
• Alpha-ESS: A prominent provider of integrated battery storage systems for residential and commercial use, compatible with various solar panel brands, offering energy independence and grid stability.

Igreenenergy.com.au Review & First Look

Upon an initial inspection of igreenenergy.com.au, the website immediately presents itself as a provider of solar energy solutions across Australia. The homepage highlights its core offerings: residential and commercial solar systems, including solar panel supply, development, and installation. The use of clear calls to action, such as “Request a quote” and prominent contact numbers (1300 044 733), suggests a direct approach to customer engagement.

Initial Impressions of the Homepage

The layout is clean, and the imagery focuses on solar panels and modern homes, aligning with the brand’s purpose. It attempts to convey professionalism and expertise. The presence of a CEC (Clean Energy Council) membership claim is a positive sign, as the CEC is a reputable body in Australia’s solar industry, promoting quality and consumer protection. However, the site’s presentation of its track record raises some immediate questions.

The Curious Case of “0+ Years Of Experience”

One of the most striking anomalies on the igreenenergy.com.au homepage is the presentation of statistics related to their experience and installations. Prominently displayed are figures such as “0+ Years Of Experience & Record,” “0+ Systems Installed,” “0k Watt Energy Financing Done,” and “0+ Hours Of Inspection.” In a professional business context, these “0+” figures are highly unusual and can be interpreted in several ways:

• Placeholder Error: It’s possible these are placeholders for dynamic counters that haven’t been correctly implemented or updated.
• New Business Indicator: While they claim “years of experience” in their “Who are We?” section, the “0+” figures contradict this, potentially suggesting a very new entity or a rebranding that hasn’t fully updated its statistics.
• Lack of Transparency: Regardless of the reason, displaying “0+” for key performance indicators is a significant red flag. Reputable businesses typically showcase their actual achievements to build trust. This discrepancy between the stated experience and the displayed metrics can erode confidence.

Igreenenergy.com.au Features

Igreenenergy.com.au outlines several key features and offerings for potential customers in the Australian solar market. These features are geared towards simplifying the process of adopting solar energy for both residential and commercial clients.

Residential Solar Packages

The website details three primary residential solar packages, designed to cater to different energy consumption needs: Bamboobody.com.au Review

• 6.6kW Solar Starter Package:
  • Capacity: 6.6kW system.
  • Inverter: 5kW high-efficient inverter.
  • Inverter Options: Solis, Sungrow, Goodwe, SMA, Fronius.
  • Purpose: Positioned as a starting point for controlling energy production.
• 9.9kW Family Starter Package:
  • Capacity: 9.9kW system.
  • Inverter: 8kW high-efficient inverter.
  • Inverter Options: Solis, Sungrow, Goodwe, SMA, Fronius.
  • Purpose: Suited for families with higher energy demands.
• 13.2kW Power Saver Package:
  • Capacity: 13.2kW system.
  • Inverter: 8kW high-efficient inverter.
  • Inverter Options: Solis, Sungrow, Goodwe, SMA, Fronius.
  • Purpose: Aimed at maximising energy savings for larger households.

Each package offers a “Discover More” link and a “Request a quote” button, indicating that specific pricing is not displayed upfront, which is common for customised solar installations.

Commercial Solar Packages

For businesses, iGreenEnergy also presents three commercial solar system packages:

• 20kW Solar Package Price:
  • Capacity: 20kW system.
  • Inverter: 20kW high-efficient inverter.
  • Inverter Options: Solis, Sungrow, Goodwe, SMA, Fronius.
• 30kW Business Starter Package:
  • Capacity: 30kW system.
  • Inverter: 30kW high-efficient inverter.
  • Inverter Options: Solis, Sungrow, Goodwe, SMA, Fronius.
• 15kW Power Booster Package:
  • Capacity: 15kW system.
  • Inverter: 15kW high-efficient inverter.
  • Inverter Options: Solis, Sungrow, Goodwe, SMA, Fronius.

Similar to residential packages, these commercial offerings require a quote for pricing, suggesting a tailored approach based on business needs and site specifics.

Component Quality and Expertise

The website asserts that iGreenEnergy uses an “extensive range of solar panels, inverters & batteries.” They also claim to have “assembled a team of experienced solar experts with experience in manufacturing and engineering,” drawing on a “wealth of knowledge for structural, electrical, aeronautical (e.g., wind dynamics), and mechanical engineers.” This suggests a focus on technical proficiency and quality components. The listed inverter brands (Solis, Sungrow, Goodwe, SMA, Fronius) are indeed reputable names in the solar industry, which is a positive indicator.

Customer Testimonials

The homepage features a section dedicated to customer testimonials. These are text-based reviews from individuals in various locations across Australia, such as Metropolitan Adelaide, Perth, and Hunter Region. The testimonials praise aspects like service quality, sales professionalism (mentioning specific staff like Riana and Mary), installation efficiency, and product performance. While video testimonials are mentioned with a “View More Video Testimonials” link, the embedded content on the homepage consists solely of text. Medicii.com.au Review

Igreenenergy.com.au Pros & Cons

When evaluating igreenenergy.com.au, a balanced perspective reveals both potential advantages and areas where the website’s presentation could be improved to build greater consumer confidence.

Pros

• Focus on Renewable Energy: The core business of solar energy is a positive and ethical endeavour, aligning with environmental responsibility and energy independence. This is a beneficial service for Australian consumers.
• Australian-Owned Firm: Being a “wholly Australian-owned firm” can appeal to local consumers who prefer supporting domestic businesses. This is often seen as a mark of reliability and accessibility for customer support.
• CEC Member Claim: Membership with the Clean Energy Council (CEC) is a significant credential in the Australian solar industry. The CEC sets industry standards, promotes best practices, and offers accreditation. While the website claims CEC membership, independent verification is always advisable.
• Reputable Inverter Brands: The listed inverter brands (Solis, Sungrow, Goodwe, SMA, Fronius) are widely recognised and respected within the solar industry for their quality and performance. This suggests that iGreenEnergy aims to use reliable components.
• Clear Contact Information: The website prominently displays a phone number (1300 044 733) and an email address ([email protected]), making it relatively easy for potential customers to get in touch.
• Specific Packages Outlined: Providing clear residential and commercial package sizes (e.g., 6.6kW, 9.9kW, 20kW) gives customers a good starting point for understanding their options and what might suit their needs.
• Testimonials Available: The presence of customer testimonials, even if text-based, offers social proof and insights into previous customer experiences.

Cons

• “0+” Statistics are a Major Red Flag: The most glaring issue is the display of “0+ Years Of Experience & Record,” “0+ Systems Installed,” “0k Watt Energy Financing Done,” and “0+ Hours Of Inspection.” This completely undermines any claims of experience or track record made elsewhere on the site and severely impacts trustworthiness. It suggests either a fundamental oversight in website development or a lack of verifiable data.
• Lack of Direct Pricing: While standard for solar installations, the absence of even estimated price ranges for packages on the homepage means consumers must engage directly to get basic cost information. This can be a barrier for those simply trying to compare options.
• Missing Key Legal & Transparency Information: A crucial omission for any legitimate online business is the lack of easily accessible:
  • Terms and Conditions: Essential for outlining rights, responsibilities, and service agreements.
  • Privacy Policy: Critical for informing users how their data is collected, used, and protected, especially with “Request a quote” forms.
  • Refund/Cancellation Policy: Important for consumer confidence regarding service agreements.
  • ABN/Company Registration: While they claim to be Australian-owned, a publicly displayed ABN (Australian Business Number) or company registration details would enhance legitimacy.
• Generic Testimonials: While present, the testimonials are all text-based. The “Video Testimonials” section links to a page with no actual video content, which is misleading. Text-only testimonials, without independent verification or third-party review links, can sometimes be perceived as less credible.
• Limited “About Us” Detail: The “Who are We?” section is brief and general. More detailed information about the company’s history, specific expertise of its engineers (beyond general claims), and its physical location would build greater trust.
• No Online Booking/Scheduling: For a service-based business, the absence of an online scheduling tool or more interactive way to book consultations can be a minor inconvenience, although phone contact is available.

Igreenenergy.com.au Pricing

Based on the igreenenergy.com.au website, specific upfront pricing for their solar packages is not disclosed. Instead, the typical model for solar installation companies is followed: potential customers are required to “Request a quote” to obtain detailed pricing tailored to their specific needs and property.

How Pricing is Presented (or Not Presented)

• Package-Based Offerings: The website showcases distinct residential and commercial packages based on system size (e.g., 6.6kW, 9.9kW, 13.2kW for residential; 15kW, 20kW, 30kW for commercial). This categorisation helps customers identify a suitable system capacity.
• “Request a Quote” Model: For each package, and at several points across the homepage, a “Request a quote” button is prominently displayed. This indicates that the final price will depend on various factors that require a site-specific assessment.
• No Price Ranges or Starting From Prices: Unlike some competitors who might provide a “starting from” price or a general price range to give customers an initial idea, iGreenEnergy does not offer any such indication on their homepage. This means consumers cannot get a preliminary cost estimate without submitting their details.

Factors Influencing Solar System Pricing

It’s important for consumers to understand that solar system pricing is highly variable, and a quote-based model is standard for legitimate reasons. Key factors that influence the final price include:

• System Size (kW): Larger systems generally cost more.
• Panel Type and Efficiency: Different solar panel technologies and brands come at various price points.
• Inverter Type: As iGreenEnergy lists, options like Solis, Sungrow, Goodwe, SMA, and Fronius vary in cost and features.
• Battery Storage: If integrated, battery storage significantly adds to the overall cost.
• Installation Complexity: Factors like roof type, tilt, shading, property accessibility, and electrical wiring complexity can impact installation labour costs.
• Location: Regional differences in labour costs, local regulations, and availability of installers can affect pricing.
• Government Incentives & Rebates: Australian states and the federal government often offer various solar rebates (like the STCs – Small-scale Technology Certificates), which can reduce the out-of-pocket expense. The final quoted price should ideally reflect these incentives.
• Warranties: The length and comprehensiveness of product and installation warranties can also be factored into the price.

Transparency and Comparison

While requesting a quote is a necessary step, the absence of any indicative pricing on the iGreenEnergy website makes it harder for consumers to do an initial comparison without committing to a contact process. For a consumer-centric approach, even a broad price range could be beneficial in managing expectations and attracting serious inquiries. The lack of detailed terms of service or a privacy policy on the site further compounds this, as users might be hesitant to share their information without understanding how it will be used.

Igreenenergy.com.au vs. Competitors

When evaluating iGreenEnergy.com.au against other solar providers in the Australian market, it’s crucial to consider not just their offerings but also their online presence, transparency, and overall approach to customer engagement. The Australian solar market is highly competitive, with a mix of national giants, state-specific specialists, and smaller local installers. Wscgroup.com.au Review

Key Differentiators of iGreenEnergy.com.au

• Australian Ownership & CEC Claim: iGreenEnergy highlights its wholly Australian-owned status and claims CEC membership. Many competitors are also Australian-owned, and a significant portion are CEC-accredited installers or retailers. This is a common but important differentiator.
• Specific Package Sizes: The website clearly lists specific kW sizes for both residential and commercial packages. While helpful, many competitors also offer similar tiered packages.
• Named Inverter Brands: Listing reputable inverter brands (Solis, Sungrow, Goodwe, SMA, Fronius) is a strong point. Reputable competitors also typically specify the quality brands they work with, such as SolarEdge, Enphase, and various Tier 1 panel manufacturers (e.g., JinkoSolar, Trina Solar, Q CELLS).
• Focus on Engineering Expertise: The emphasis on a team of experienced engineers (structural, electrical, aeronautical, mechanical) suggests a technical depth. While many solar companies employ skilled engineers, this specific highlight is a good point for iGreenEnergy.

Where iGreenEnergy.com.au Lags Behind Competitors

• Transparency of Track Record (The “0+” Issue): This is where iGreenEnergy significantly falls short compared to established competitors. Reputable solar companies proudly display their years in business, number of installations, customer satisfaction ratings (often from third-party review sites like ProductReview.com.au or Google Reviews), and actual project case studies with real data. The “0+” statistics on iGreenEnergy’s homepage are a glaring anomaly that undermines their credibility.
• Online Information Depth: Many leading solar companies provide extensive information on their websites:
  • Detailed “About Us” pages: Including company history, mission, values, and team bios.
  • Comprehensive FAQ sections: Addressing common customer queries about solar technology, installation, maintenance, and government incentives.
  • Case Studies & Portfolio: Showcasing completed projects with real photos, system details, and performance data.
  • Educational Resources: Blogs, guides, and videos explaining solar concepts, benefits, and how to choose the right system.
  • Warranty Information: Clear details about product and workmanship warranties.
  • Legal & Policy Documents: Easily accessible Privacy Policy, Terms & Conditions, and potentially a Refund/Cancellation Policy.
  • Third-Party Review Integration: Links to or embedded widgets from platforms like Google Reviews, Facebook Reviews, or industry-specific review sites.
• Online Quote/Calculator Tools: While iGreenEnergy requires a quote request, many modern solar providers offer online calculators or instant quoting tools. These tools, while approximate, allow customers to get a ballpark figure and understand potential savings without direct engagement, streamlining the initial research phase.
• Visual Testimonials & Case Studies: While iGreenEnergy has text testimonials, many competitors leverage video testimonials and detailed case studies with high-quality images and performance graphs to build stronger social proof. The misleading “Video Testimonials” section on iGreenEnergy’s site is a missed opportunity and a potential detractor.
• Online Presence & Social Proof: Leading solar companies typically have robust social media presences, active blog sections, and a significant volume of verifiable online reviews. The depth of iGreenEnergy’s online presence, particularly concerning verifiable external reviews or detailed social media activity, is not readily apparent from their homepage.

Conclusion on Competitive Stance

iGreenEnergy.com.au presents itself as a contender in the Australian solar market, offering standard packages and claiming industry credentials. However, its online presentation, particularly the “0+” statistics and lack of comprehensive transparent information readily available on its homepage, places it at a disadvantage compared to more established and digitally sophisticated competitors. To truly compete, iGreenEnergy would need to significantly enhance its transparency, provide more detailed company information, and ensure its website accurately reflects its claimed experience and capabilities.

Igreenenergy.com.au Alternatives

Given some of the missing information and questionable “0+” statistics on the iGreenEnergy.com.au website, it’s wise for consumers to explore established and highly transparent alternatives in the Australian solar energy market. These companies often provide more comprehensive online information, clear track records, and a strong emphasis on customer trust.

Here are some top-tier alternatives for solar energy solutions in Australia, categorised by their primary strengths:

1. Reputable All-Rounders & Major Players:

• Origin Energy Solar: As one of Australia’s largest energy retailers, Origin Energy offers comprehensive solar solutions, including panels, inverters, batteries, and installation. They leverage their extensive customer base and brand recognition.
  • Key Features: Wide range of products, national reach, established customer service infrastructure, flexible payment options.
  • Pros: High reliability due to scale, bundled energy plans often available, strong support network.
  • Cons: Might be perceived as less flexible than smaller installers, potentially higher overheads reflected in pricing.
  • Average Price: Varies widely based on system size and components (e.g., 6.6kW system often ranges from A$5,000 – A$9,000 before rebates, but can go higher with premium components).
• AGL Solar: Another major energy retailer, AGL provides complete solar solutions tailored for residential and business customers. They focus on integrating solar with home energy management.
  • Key Features: Customised solar designs, battery storage integration (Powerwall, LG Chem), smart energy solutions.
  • Pros: Large customer base, competitive electricity plans, long-term support.
  • Cons: Can be perceived as less personalised, sales processes might be more structured.
  • Average Price: Similar to Origin Energy, dependent on system size and extras.

2. Specialised Solar Providers & Installers with Strong Reputations:

• Solar Quotes (Platform): While not an installer themselves, SolarQuotes is an invaluable platform that connects consumers with up to 3 vetted, local solar installers. They rigorously pre-vet installers and provide a wealth of independent information, reviews, and advice.
  • Key Features: Free quote service, independent reviews and ratings of installers, comprehensive solar information and guides, consumer protection through vetting process.
  • Pros: Unbiased information, access to multiple competitive quotes, reduces risk of dealing with unverified installers.
  • Cons: Requires users to compare quotes themselves, quality depends on the chosen installer from their network.
  • Average Price: Varies greatly as it’s a comparison platform.
• Clean Energy Council (CEC) Approved Retailers & Installers: The CEC offers an “Approved Solar Retailer” program, which means these companies have committed to a robust consumer code of conduct. You can search their database for accredited installers and retailers.
  • Key Features: Commitment to high standards of customer service, marketing, and installation quality.
  • Pros: Greater consumer protection, assurance of reputable business practices, access to certified professionals.
  • Cons: Still requires individual research into specific companies on the list.
  • Average Price: Varies depending on the chosen CEC approved retailer.
• SolarEdge (Inverter & Optimiser Technology): A global leader in smart energy technology, SolarEdge offers a DC optimised inverter system that maximises energy production from each solar panel. While they don’t install, their technology is widely used by top Australian installers.
  • Key Features: Panel-level power optimisation, enhanced safety features (SafeDC), flexible design, monitoring platform.
  • Pros: Maximises energy harvest, excellent for roofs with shading, robust warranties.
  • Cons: Generally higher upfront cost than string inverters, requires an installer partner.
  • Average Price: As a component supplier, their cost is integrated into the total system price.

3. Battery Storage & Integrated Solutions:

• Tesla Powerwall (Battery Storage): While part of the broader Tesla Energy offering, the Powerwall stands out as a leading home battery storage solution. It integrates seamlessly with solar systems to store excess energy for later use.
  • Key Features: High capacity, sleek design, integrated inverter, sophisticated energy management app.
  • Pros: Energy independence, backup power during outages, maximises solar self-consumption.
  • Cons: High upfront cost, requires specific certified installers.
  • Average Price: Powerwall 2 unit alone can cost A$12,000 – A$16,000 installed, excluding solar panels.
• LG Chem Resu (Battery Storage): LG Chem is another highly respected brand in the battery storage market, offering a range of residential energy storage systems known for their reliability and performance.
  • Key Features: Compact design, high energy density, modular and scalable options.
  • Pros: Proven technology, good warranty, widely compatible with various inverters.
  • Cons: Requires an installer, can be a significant investment.
  • Average Price: Similar to other premium battery solutions, often A$10,000 – A$15,000 installed.

When considering alternatives, always check for:

• CEC Accreditation: Look for CEC Approved Retailers and installers with CEC accreditation for design and installation.
• Transparent Pricing & Quotes: Ensure quotes are detailed, breaking down costs for panels, inverters, batteries, and installation.
• Comprehensive Warranties: Understand product warranties (panels, inverters, batteries) and workmanship warranties.
• Customer Reviews: Check independent review platforms (Google Reviews, ProductReview.com.au, Trustpilot) for genuine customer feedback.
• Clear Terms & Conditions: Ensure all legal and service terms are easily accessible and understandable.

How to Cancel iGreenEnergy.com.au Service

Based on the information available on the igreenenergy.com.au homepage, there are no explicit instructions or a dedicated section detailing how to cancel a service, subscription, or a free trial. This is a common characteristic of service-based businesses that involve bespoke installations rather than recurring subscriptions in the typical software-as-a-service (SaaS) model. Theblackveilbookshop.com.au Review

Understanding the Service Model

iGreenEnergy provides solar panel systems and installation services. This is generally a one-off purchase and installation, not a recurring subscription that would require ongoing cancellation. However, situations might arise where a customer needs to “cancel” or withdraw from an agreement:

• Before Installation (Pre-Contract/Pre-Installation Phase): If a customer has requested a quote or signed a contract but the installation has not yet commenced, they might wish to cancel the agreement.
• After Installation (Warranty/Service Phase): Once the solar system is installed and operational, there isn’t a “service” to cancel in the traditional sense, but customers might need information on warranty claims, maintenance, or discontinuing support services if offered.

Recommended Steps for Cancellation/Withdrawal

Since there’s no online process, the most effective way to address any cancellation or withdrawal from an agreement with iGreenEnergy would be through direct communication using their provided contact channels:

1. Contact via Phone:

   • Phone Number: 1300 044 733
   • Action: Call their main inquiry line during business hours. Clearly state your intention to cancel or withdraw from an agreement. Request to speak with a sales manager or a customer service representative who handles contracts.
   • Important: Note the date and time of your call, the name of the person you spoke with, and a summary of the conversation.

2. Contact via Email:

   • Email Address: [email protected]
   • Action: Send a formal email stating your intent to cancel. Include all relevant details such as your name, address, quote reference number (if applicable), date of agreement, and the reason for cancellation.
   • Important: Keep a copy of this email as a record of your communication. Request a written confirmation of your cancellation.

3. Review Your Contract: Remaxadvantage.com.au Review

   • Before contacting them, thoroughly review any agreement or contract you may have signed with iGreenEnergy. This document should outline the terms and conditions regarding cancellations, cooling-off periods, potential fees, or penalties for early termination.
   • Australian consumer law often provides cooling-off periods for certain types of contracts (e.g., door-to-door sales). Check if your situation falls under such provisions.

Potential Outcomes and Considerations

• Cooling-Off Period: If you are within a legislated cooling-off period (which varies by state and sales method), you may be able to cancel without penalty.
• Cancellation Fees: If you cancel outside of a cooling-off period, especially after a contract has been signed and services initiated (e.g., ordering components), the company may be entitled to charge cancellation fees to cover their costs. These terms should ideally be stipulated in your contract.
• Dispute Resolution: If there’s a disagreement regarding cancellation terms or fees, and you’ve exhausted direct communication, you might need to seek advice from consumer protection bodies in your state (e.g., Fair Trading in NSW, Consumer Affairs Victoria) or the Clean Energy Council if they are indeed an Approved Retailer.

In summary, for igreenenergy.com.au, cancellation isn’t an automated online process. It requires direct and clear communication, supported by a thorough understanding of any contractual obligations you may have.

How to Cancel iGreenEnergy.com.au Free Trial

The igreenenergy.com.au website, as observed from its homepage, does not appear to offer any form of “free trial” in the traditional sense, such as a trial period for a software service or a sample product. The business model is centred around the installation of physical solar energy systems for residential and commercial properties.

Nature of iGreenEnergy’s Service

• Product: Solar panels, inverters, and battery systems.
• Service: Development, supply, and installation of these systems.

This type of service is a one-time purchase and installation project, rather than a recurring subscription service that would typically involve a “free trial” period. Customers engage with iGreenEnergy for a quote, followed by a contract for the purchase and installation of a solar system.

Absence of Free Trial Information

• The homepage makes no mention of “free trials,” “trial periods,” or any similar offer.
• There are no clear links or sections related to managing a trial account or cancelling a trial subscription.

What Might Be Confused with a “Free Trial”

Sometimes, potential customers might mistakenly associate certain aspects with a “free trial,” such as:

• Free Quote/Consultation: Many solar companies, including iGreenEnergy (via their “Request a quote” buttons), offer a free initial consultation or quote. This is a pre-sales activity and not a trial of the actual service or product.
• Government Incentives: Government rebates or incentives for solar installations might be perceived as a “discounted trial,” but these are financial benefits applied to a full purchase, not a trial.

Implications for “Cancellation”

Since there is no discernible free trial offered, there is no process to “cancel a free trial” for iGreenEnergy.com.au. If a user has engaged with them for a quote or initial consultation and wishes to disengage, they simply need to: Sellingyourcar.com.au Review

• Decline the Quote: If a quote has been provided, you can simply inform them that you are not proceeding.
• Discontinue Communication: If you have only made an inquiry and haven’t signed any agreement, you can cease communication without needing a formal “cancellation.”

If you have signed a contract and are looking to withdraw before installation, please refer to the “How to Cancel iGreenEnergy.com.au Service” section above, as this would involve formal contract cancellation procedures rather than ending a trial. Always review any documents you’ve signed for terms and conditions related to withdrawals or cancellations.

FAQ

What is iGreenEnergy.com.au?

iGreenEnergy.com.au is an Australian-owned company that provides integrated residential and commercial solar systems, including the development, supply, and installation of solar panels, inverters, and batteries across Australia.

Is iGreenEnergy.com.au a legitimate business?

Based on its website, iGreenEnergy.com.au presents itself as a legitimate solar energy provider in Australia. However, the display of “0+ Years Of Experience” and “0+ Systems Installed” on their homepage is a significant red flag that can raise questions about their track record and transparency.

What types of solar packages does iGreenEnergy.com.au offer?

iGreenEnergy.com.au offers both residential and commercial solar packages, including systems like 6.6kW, 9.9kW, and 13.2kW for homes, and 15kW, 20kW, and 30kW for businesses.

What inverter brands does iGreenEnergy.com.au use?

iGreenEnergy.com.au states that they offer inverter options from reputable brands such as Solis, Sungrow, Goodwe, SMA, and Fronius. Silveroy.com.au Review

How can I get a quote from iGreenEnergy.com.au?

You can request a quote from iGreenEnergy.com.au by clicking on the “Request a quote” buttons located throughout their website, or by calling their phone inquiry number: 1300 044 733.

Does iGreenEnergy.com.au display pricing on its website?

No, iGreenEnergy.com.au does not display specific pricing for its solar packages directly on the website. Customers need to request a personalised quote to get pricing information.

Are there any customer testimonials on the iGreenEnergy.com.au website?

Yes, the homepage features a section with text-based customer testimonials from various locations in Australia. While a “Video Testimonials” section is linked, no actual videos are embedded on the homepage.

Is iGreenEnergy.com.au a Clean Energy Council (CEC) member?

The iGreenEnergy.com.au website claims to be a CEC member. It is advisable for consumers to verify this directly with the Clean Energy Council’s Approved Retailer or accredited installer lists.

What are the main concerns with iGreenEnergy.com.au’s website?

The primary concern is the display of “0+” statistics for experience and installations, which contradicts claims of having years of experience. Additionally, the lack of readily accessible terms and conditions, privacy policy, or detailed company history on the homepage is a drawback. Northstaryamaha.com.au Review

How can I contact iGreenEnergy.com.au?

You can contact iGreenEnergy.com.au via phone at 1300 044 733 or by email at [email protected]. They also have a “Contact Us” form on their website.

Does iGreenEnergy.com.au offer battery storage solutions?

While the website mentions an “extensive range of solar panels, inverters & batteries,” specific battery storage packages are not detailed as prominently as their solar panel packages. It’s best to inquire directly.

What areas in Australia does iGreenEnergy.com.au service?

The website indicates they install “throughout Australia,” with testimonials from various locations like Metropolitan Adelaide, Perth, and the Hunter Region.

Does iGreenEnergy.com.au offer a free trial?

No, iGreenEnergy.com.au does not appear to offer any form of “free trial” for their solar system installation services. Their business model is a one-time purchase and installation.

How do I cancel a service agreement with iGreenEnergy.com.au?

As there’s no online cancellation process, you would need to contact iGreenEnergy.com.au directly via phone (1300 044 733) or email ([email protected]). Always review your signed contract for cancellation terms. Bestbuild.com.au Review

What kind of experience does iGreenEnergy.com.au claim to have?

The website states, “iGreenEnergy, as a wholly Australian-owned firm, uses years of experience and skills,” but then displays “0+ Years Of Experience & Record” in another section, which is contradictory.

Are the testimonials on iGreenEnergy.com.au verified?

The testimonials presented on the website are text-based. Without links to third-party review platforms or independent verification, their authenticity cannot be fully confirmed from the website alone.

Does iGreenEnergy.com.au provide information on government rebates?

The homepage does not explicitly detail information on government rebates or incentives. This is typically covered during the quote and consultation process.

What are the main benefits of choosing solar energy?

Choosing solar energy can lead to reduced electricity bills, decreased reliance on the grid, lower carbon footprint, increased property value, and eligibility for various government incentives and rebates.

What alternatives to iGreenEnergy.com.au should I consider?

Consider well-established alternatives like Origin Energy Solar, AGL Solar, or use platforms like SolarQuotes.com.au to find vetted installers. Also, check the Clean Energy Council’s list of Approved Solar Retailers. Brands like SunPower, LG Solar, Fronius, Enphase, and Tesla Energy also offer reputable products or integrated solutions. Omajestic.com.au Review

What should I look for when choosing a solar provider in Australia?

When choosing a solar provider, look for CEC accreditation, transparent pricing with detailed quotes, comprehensive product and workmanship warranties, positive independent customer reviews, clear terms and conditions, and a proven track record (avoiding companies with “0+” experience claims).