- Caution Advised: While not an outright scam, significant concerns exist regarding transparency and customer protection.
- Hidden Costs Risk: Be prepared for potential charges beyond initial quotes, like undisclosed travel time.
- Domain Instability: The ‘serverRenewProhibited’ status is a major red flag for long-term reliability.
- Limited Recourse: Lack of clear dispute resolution processes means you might be on your own if issues arise.
- Offers a centralized platform for obtaining quotes, potentially saving initial search time.
- Covers a wide array of moving services, including house, office, interstate, and even antique item transport.
- Provides an online quote request system for user convenience.
- Claims to organize energy connections and cleaning services alongside moving.
- **Hidden or Unexpected Costs:** Testimonials indicate final costs often exceed initial quotes, with undisclosed charges.
- **Concerning Domain Status:** ‘serverRenewProhibited’ suggests potential long-term operational instability.
- **Vetting Process Opacity:** No clear details on how removalist partners are “vetted,” raising quality concerns.
- **Lack of Consumer Protection:** Absence of comprehensive terms, privacy policy, or clear dispute resolution.
- **Limited Customer Support:** Primarily a phone number, without other robust channels like live chat or detailed email support.
- **Unverified Claims:** Boasts “5000+ Bookings” and “9999+ Quotes” without independent verification or context.
- Globally recognized, comprehensive service for complex moves.
- Professional packing, clear insurance options, dedicated coordinators.
- Known for detailed, upfront quotes and strong reputation.
- Leading Australian removalist with a long history of secure handling.
- Extensive national network, specialized services, and secure storage.
- Emphasizes security and care with customized quotes.
- One of Australia’s largest and oldest, offering door-to-door moving.
- Wide range of services, including pet/vehicle transport and tracking.
- Professional, streamlined process with a focus on customer service.
- Australian comparison website allowing multiple quotes from various providers.
- Promotes competitive pricing and empowers user choice through comparison.
- Requires user due diligence for chosen provider, as it’s a connector.
- Offers flexible solutions: full-service or self-pack containers.
- Clear pricing structures for different service tiers and added control.
- Can also arrange cleaning services and provide packing materials.
- Australian-owned and operated with decades of experience.
- Comprehensive services including local, interstate, and international.
- Known for experienced teams and accurate pre-move assessments.
- Can connect you with local, independent operators for very small tasks.
- **Crucial Caution:** Offers minimal to no consumer protection; all vetting is your responsibility.
- **Warning:** Transparency and reliability highly variable; thoroughly check reviews & insurance.

After careful evaluation of Movee.com.au, We give it a Trust Score of 2.8 out of 5 stars. While Movee.com.au presents itself as a modern and efficient platform for connecting Australians with removalists, a thorough review reveals several areas that warrant caution and could impact user trust. The domain’s WHOIS data shows it’s registered to KADIYAN PTY LTD and was last modified in June 2024, indicating recent activity, but a concerning “serverRenewProhibited” status suggests potential issues with its ongoing registration or renewal eligibility. This status, along with the detailed terms from auDA about WHOIS usage, hints at underlying administrative complexities that could affect the platform’s long-term stability. Furthermore, despite its claims of a “vast network of vetted removalists” and services like packing, unpacking, and cleaning, the website lacks transparency on crucial aspects such as the vetting process for these partners, the dispute resolution mechanisms for service issues, or clear terms and conditions regarding service guarantees. The absence of easily accessible, comprehensive legal pages beyond basic FAQs is a significant red flag.
Movee.com.au positions itself as a technology-powered solution, promising updates for “every aspect of your move” and connecting users with local removalists efficiently. It highlights services across major Australian cities like Melbourne, Sydney, Brisbane, Perth, and Adelaide, catering to house, office, interstate, furniture, and even antique item moves. The website boasts “5000+ Bookings” and “9999+ Quotes,” which, while seemingly impressive, lack independent verification or specific dates for these achievements. Customer testimonials are present, but their limited number and general nature don’t provide a robust picture of widespread satisfaction, especially considering one testimonial mentions being “charged travelling time though” which wasn’t initially disclosed, and another notes the “actual cost was well above the quoted amount.” These anecdotes, while few, point to potential issues with pricing transparency—a critical factor in moving services.
The platform states it’s a “movers and removalists booking platform & marketplace,” not a moving company itself, meaning it acts as an intermediary. This business model requires robust accountability for its partners, which isn’t clearly outlined. The frequently asked questions section provides some basic information on pricing averages and service specifics, but it doesn’t delve into critical details like insurance coverage, cancellation policies, refund procedures, or how disagreements with removalists are handled. For a service that involves entrusting personal belongings, these omissions are significant. A reliable online platform, especially one acting as a marketplace, should provide unequivocal clarity on these points to build user confidence. The lack of detailed information on how they ensure partner reliability and address potential issues raises concerns about user protection.
Here’s a summary of the review:
- Overall Trust Score: 2.8/5 stars
- Domain Status: “serverRenewProhibited” indicates potential renewal issues.
- Transparency: Lacks detailed information on partner vetting, dispute resolution, comprehensive terms and conditions, and clear pricing guarantees. Testimonials suggest potential hidden costs or underquoting.
- Customer Support: A phone number (1300 244 155) is provided, but no live chat or extensive contact options are immediately visible.
- Service Scope: Acts as a marketplace connecting users to removalists across Australia for various moving needs.
- Achievements Claimed: “5000+ Bookings,” “9999+ Quotes” – specific dates or independent verification are missing.
- Ethical Considerations: While the service itself (connecting users with removalists) is permissible, the lack of transparency and potential for undisclosed costs or service disputes could lead to dissatisfaction and a sense of being unfairly treated. A truly ethical platform prioritises clear communication and robust consumer protection. The business model isn’t inherently problematic, but its execution on Movee.com.au leaves room for improvement in ethical conduct towards consumers, particularly around pricing and accountability.
Given these observations, while Movee.com.au aims to simplify the moving process, its current presentation and the data available suggest that users should proceed with caution. The platform’s commitment to consumer protection and transparency needs significant improvement to foster genuine trust. Users should always perform their own due diligence, including obtaining multiple quotes and scrutinising terms, before committing to any service arranged through such a platform.
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As the concept of moving services is essentially a contractual agreement for physical labour and logistics, the core activity is permissible. However, when dealing with online platforms, especially those acting as intermediaries, the key is transparency, fairness, and accountability. Issues like hidden costs, lack of clear dispute resolution, or unreliable partners can lead to disputes and feelings of being misled, which run contrary to ethical conduct in transactions. Therefore, while Movee.com.au’s service offering isn’t inherently problematic, the operational transparency and consumer protection aspects need bolstering to align with ethical business practices.
For individuals seeking reliable moving and logistical services, it’s always advisable to consider alternatives that offer greater transparency, comprehensive insurance, and clear contractual agreements. Relying on platforms that don’t fully disclose their terms or adequately vet their partners can lead to significant stress and financial unexpectedness.
Here are some alternatives that prioritise transparent service delivery and customer satisfaction, focusing on platforms or established companies known for clear pricing, comprehensive service agreements, and robust customer support, ensuring ethical and reliable transactions:
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- Key Features: Global presence, comprehensive pre-move consultations, professional packing and unpacking, secure storage solutions, transit insurance options, dedicated move coordinators. They offer a highly structured and transparent moving process.
- Price or Average Price: Varies widely based on distance, volume, and services requested. Generally higher-end due to premium service and global network. Quotes are usually detailed and upfront.
- Pros: Well-established, strong reputation, extensive experience with complex moves (interstate, international), professional staff, comprehensive insurance options, clear communication.
- Cons: Can be more expensive than smaller local removalists, less flexibility for very small moves.
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- Key Features: Leading Australian removalist with a long history, offering local, interstate, and international moving services, secure storage facilities, packing services, and corporate relocation solutions. Emphasises secure handling and delivery.
- Price or Average Price: Competitive for their service level, with customised quotes. Typically in the mid-to-high range.
- Pros: Highly reputable, extensive network across Australia, strong focus on security and care of belongings, professional and experienced teams, good customer support.
- Cons: Pricing might be less competitive for budget-conscious moves, less suited for very small-scale removals.
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- Key Features: An Australian comparison website that connects users with multiple removalist quotes, allowing for competitive bidding. Focuses on transparency by letting users compare different providers and their offerings.
- Price or Average Price: Users receive multiple quotes, so pricing is highly variable and competitive.
- Pros: Provides choice and comparative pricing, which can lead to better deals. Transparency in comparing different providers. Offers quotes for various services (house, office, interstate).
- Cons: The platform itself is a connector; the quality of the actual removalist depends on the chosen provider. Requires users to compare and vet providers themselves.
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- Key Features: Australian owned and operated, provides local, interstate, and international moving services, secure storage, corporate relocation, and specialised moving for delicate items. Part of an international network.
- Price or Average Price: Mid to high range, with quotes tailored to specific moving needs.
- Pros: Good reputation, comprehensive services, experienced staff, focus on careful handling, wide reach across Australia and internationally.
- Cons: May not be the cheapest option, particularly for smaller local moves.
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- Key Features: Specialises in careful handling of delicate items, offers local and interstate services, professional packing, unpacking, and secure storage. Strong emphasis on protecting belongings.
- Price or Average Price: Varies, but their specialisation might mean slightly higher costs for their expertise in handling fragile items.
- Pros: Excellent for moving antiques, artwork, pianos, or other delicate items. Highly trained staff for careful handling. Good insurance options.
- Cons: Might be overkill (and pricier) for standard moves without delicate items, limited network in some regional areas.
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- Key Features: Offers both professional removalists and self-pack container options, catering to different budgets and needs. Provides packing materials, cleaning services, and aims for flexibility.
- Price or Average Price: Offers a range of options, from budget-friendly self-pack to full-service removal. Pricing is competitive depending on the service level chosen.
- Pros: Flexible service options, good for those who want to save money by doing some packing themselves. Clear pricing structure.
- Cons: Self-pack options require more effort from the user; full-service might still be more expensive than very basic local movers.
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- Key Features: One of Australia’s largest and oldest removalist companies. Offers door-to-door moving, secure storage, packing services, pet transport, and vehicle transport. Known for a professional and streamlined process.
- Price or Average Price: Generally in the mid-to-high range, reflecting their comprehensive service and long-standing reputation.
- Pros: Highly experienced, wide range of services, strong focus on customer service, extensive network, good for complex or large-scale moves.
- Cons: Can be a pricier option, less flexible for very small or highly customised local moves.
These alternatives generally provide more detailed information upfront regarding their services, pricing structures, insurance, and customer support, aligning better with ethical business practices that prioritise transparency and consumer protection.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Movee.com.au Review & First Look
Movee.com.au, at first glance, presents itself as a contemporary online platform designed to streamline the often-stressful process of moving homes or offices in Australia. It markets itself as a marketplace connecting individuals and businesses with a “vast network of vetted removalists” across the country. The homepage highlights a simple three-step process: tell them about your move, they find the best match, and you can “sit back, relax.” This promise of convenience and efficiency is a significant draw for anyone facing a relocation. They claim to handle everything from house and office moves to interstate relocations, furniture transport, and even delicate antique items, offering services like packing, unpacking, and cleaning.
The website’s design is clean and user-friendly, with prominent calls to action like “Get A Quote” and a visible phone number (1300 244 155). It features testimonials and a section detailing “Movee – Moving Service Achievements,” boasting “5000+ Bookings” and “9999+ Quotes.” These figures aim to instill confidence, suggesting a high volume of successful connections. However, a deeper dive into the platform’s claims and underlying operational transparency reveals areas that warrant closer scrutiny for potential users.
Initial Impressions and User Experience
The initial user experience on Movee.com.au is relatively straightforward. The homepage immediately presents the core value proposition: find a removalist. The “How Does MOVEE Works” section provides a clear, step-by-step guide. The navigation is intuitive, making it easy to find information about their various services, from local house moves to interstate options. The emphasis on “technology” and “prompt customer services team” suggests a modern approach to a traditional service industry.
Website Design and Functionality
The website’s design is professional and responsive, adapting well to different screen sizes. The use of clear headings and concise paragraphs makes the content easy to digest. Functionally, the quote request form is prominent, and the links to specific city removalist pages (e.g., Melbourne, Sydney) are well-placed. However, crucial elements often found on trustworthy service platforms, such as detailed terms of service, privacy policies, or a comprehensive ‘About Us’ section detailing company history and leadership, are not immediately apparent or easily discoverable. This lack of detailed corporate information can raise questions about accountability and transparency.
Stated Service Offerings and Scope
Movee.com.au outlines a broad range of moving services, including: Foxremovals.com.au Reviews
- House Moving & Removalists Services
- Office Moving & Removalists Services
- Interstate Moving & Removalists Service
- Furniture Moving & Removalists Service
- Packing And Unpacking Service
- Antique Items Moving Service
They claim to provide “skilled as well as best – fit and cheap removalists” across major Australian cities. The platform positions itself as a matchmaker, connecting customers with “trusted removalist partners,” which implies a vetting process is in place. However, the specifics of this vetting process are not detailed on the homepage, nor is information provided on how they handle service quality control or resolve disputes between customers and their partnered removalists.
Claims of Vetting and Network Quality
Movee.com.au repeatedly stresses that it connects users with “trusted,” “vetted,” and “best match” removalists. This claim is central to its value proposition, as trust is paramount when entrusting one’s belongings to a third party. However, the website provides no concrete details on how this vetting is conducted. Is it based on background checks, licensing verification, customer reviews from other platforms, or a combination of factors? Without this transparency, the claim of “vetted removalists” remains an assertion rather than a demonstrable fact.
Transparency in Pricing and Service Terms
While Movee.com.au offers a “Get A Quote” option, the homepage testimonials hint at potential issues with pricing transparency. One user notes being “charged travelling time though” despite not being told upfront, and another states the “actual cost was well above the quoted amount.” This is a significant concern for moving services, where unexpected costs can lead to considerable frustration. Ethical business practices demand clear, upfront pricing and a detailed breakdown of all potential charges. The FAQ section mentions average hourly rates for removalists but doesn’t elaborate on how the platform ensures quotes are honoured or how discrepancies are handled.
Is Movee.com.au Legit?
Determining the legitimacy of an online platform like Movee.com.au requires looking beyond its marketing claims and examining its operational transparency, consumer protections, and overall track record. While the service it offers – connecting users with removalists – is a legitimate business model, the way Movee.com.au operates raises several questions that impact its perceived legitimacy and trustworthiness. The platform’s direct answer to “Is Movee the name of a moving company?” is “Movee is a movers and removalists booking platform & marketplace,” clarifying its role as an intermediary. This distinction is crucial, as it shifts accountability and necessitates a robust framework for consumer protection that isn’t immediately evident.
Domain Information and Ownership
The WHOIS data for Movee.com.au shows the domain is registered to KADIYAN PTY LTD, with Ajay Kumar listed as the Registrant Contact. The last modification date of 2024-06-13 indicates recent activity. However, a significant red flag is the ‘Status: serverRenewProhibited’ with the reason ‘Not Currently Eligible For Renewal’. This status suggests a potential administrative or compliance issue with the domain’s registration that could affect its long-term stability and continued operation. A legitimate and stable online business should ideally have a clear and healthy domain registration status. Akesosocks.com.au Reviews
Regulatory Compliance and Licensing
As an intermediary platform connecting consumers with service providers, Movee.com.au operates within a regulatory landscape that can be complex. While removalists themselves typically require certain licenses or insurance, it’s not clear what, if any, regulatory body oversees the operations of a marketplace like Movee.com.au in Australia. The website does not explicitly state its own licensing, affiliations with industry bodies, or how it ensures its partnered removalists comply with all necessary regulations (e.g., transport licenses, insurance for goods in transit, worker’s compensation). This lack of transparency regarding compliance can erode trust.
Consumer Protection Mechanisms
A truly legitimate and reliable platform, particularly one handling valuable personal belongings, must have robust consumer protection mechanisms in place. These typically include:
- Clear Terms and Conditions: Detailed legal documents outlining rights, responsibilities, liability, and dispute resolution processes for both users and service providers. Movee.com.au’s website lacks easily accessible, comprehensive terms.
- Dispute Resolution: A defined process for handling complaints, service issues, or disagreements between customers and the removalists booked through the platform. This is critical given the testimonials hinting at pricing discrepancies.
- Insurance Information: Clear details on what insurance coverage is provided (e.g., goods in transit insurance, public liability insurance) and whether it’s the responsibility of Movee.com.au, the removalist, or the customer to arrange. This is largely absent from the publicly available information.
- Refund and Cancellation Policies: Transparent rules regarding cancellations, rescheduling, and potential refunds, which are vital for planning a move. The website’s FAQ does not comprehensively cover these.
Online Presence and Reputation Beyond the Site
Beyond the website itself, a look at Movee.com.au’s broader online reputation is essential. While the provided text includes a few positive testimonials, a thorough review requires checking independent review platforms (like Trustpilot, ProductReview.com.au, or Google Reviews) to gauge overall customer satisfaction and identify any recurring issues. Without access to such external reviews, it’s difficult to form a complete picture of their operational legitimacy and customer experience. The fact that the search terms “movie com au reviews” and “instantscripts.com.au review” are suggested indicates that users are actively searching for independent verification and reviews, underscoring the need for transparent information.
Comparison to Industry Standards
When compared to established, legitimate moving service marketplaces or direct removalist companies in Australia, Movee.com.au falls short in several key areas. Leading providers typically offer:
- Comprehensive, publicly available legal documents.
- Explicit details on their vetting processes for partners.
- Clear insurance options and liability statements.
- Responsive and multi-channel customer support.
- A strong, consistent, and independently verifiable track record of positive customer experiences.
The lack of these elements on Movee.com.au raises questions about its full legitimacy as a trustworthy, transparent intermediary in the Australian moving industry.
Is Movee.com.au a Scam?
The term “scam” implies an intention to defraud or deceive consumers. While Movee.com.au’s current presentation and operational transparency raise concerns, labelling it an outright scam requires evidence of malicious intent or systematic fraudulent activity. Based on the provided information, Movee.com.au appears to be a legitimate business entity (KADIYAN PTY LTD) attempting to operate a service marketplace. However, its practices, particularly regarding transparency and customer recourse, might lead to unsatisfactory outcomes for consumers, which can feel akin to a scam even if the underlying intent isn’t fraudulent. The critical issues revolve around potential misrepresentation, unclear terms, and insufficient consumer protection, rather than outright theft or non-delivery of service. Bestpricetravel.com.au Reviews
Lack of Transparency in Operations
One of the primary indicators that might lead users to question if Movee.com.au is a scam is the significant lack of transparency regarding its operations.
- Partner Vetting: The website claims to use “vetted removalists” but provides no details on the criteria or process of this vetting. Without this, consumers have no way of verifying the reliability or qualifications of the individuals or companies they are being matched with.
- Pricing Discrepancies: The testimonials mention instances where the “actual cost was well above the quoted amount” and undisclosed “travelling time” charges. This is a common complaint in the moving industry and can make customers feel cheated, even if not an intentional scam. Ethical businesses provide comprehensive, upfront quotes that include all potential charges.
- Company Information: Beyond the ABN (80626846624) listed in the WHOIS data, there’s a scarcity of detailed corporate information on the website itself. Trustworthy companies usually present their full company name, physical address (if applicable), and clear contact options beyond just a phone number.
Red Flags from Domain Status
The “serverRenewProhibited” status for the domain Movee.com.au is a serious red flag. This status typically means the domain is not eligible for renewal due to various reasons, such as pending legal issues, non-compliance with registration policies, or administrative problems. If a domain cannot be renewed, it will eventually expire, leading to the website becoming inaccessible. For an operational business, this indicates potential instability and could suggest underlying issues that might impact its ability to continue providing services. While not direct evidence of a scam, it points to a significant operational risk that can affect service delivery and customer trust.
Customer Feedback and Potential for Dissatisfaction
The limited customer testimonials on the Movee.com.au homepage, while generally positive, also contain caveats about pricing discrepancies. This suggests a pattern where initial quotes may not reflect final costs, leading to customer dissatisfaction. If these issues are widespread and not adequately addressed by Movee.com.au’s customer service or dispute resolution processes, it could create a perception of unfairness or deceptive practices, even if not legally a scam.
Absence of Robust Consumer Safeguards
A legitimate and responsible marketplace acts as a safeguard between consumers and service providers. Movee.com.au appears to lack several key safeguards:
- Escrow or Payment Protection: There’s no indication of any mechanism that holds payments in escrow until service completion or offers protection if the service is unsatisfactory.
- Guarantees or Warranties: No explicit guarantees are offered for the quality of the removal services or protection against damages. While removalists typically have their own insurance, Movee.com.au’s role in facilitating these services needs clear articulation of liability.
- Complaint Resolution System: The website does not outline a formal, transparent complaint resolution system beyond a phone number. This can leave customers feeling unsupported if issues arise with a partnered removalist.
Conclusion on “Scam” Status
Based on the available information, Movee.com.au is unlikely to be an outright scam designed to steal money and disappear. It appears to be a functioning business attempting to provide a service. However, the lack of transparency in its operations, potential issues with pricing clarity, the concerning domain status, and the absence of strong consumer protection mechanisms mean that users face significant risks of dissatisfaction, unexpected costs, or poor service quality. These operational shortcomings can lead to a customer experience that feels deceptive or unfair, even if it doesn’t fit the strict legal definition of a “scam.” Users should exercise extreme caution and seek multiple detailed quotes, including all potential charges, and verify the credentials of any removalist before committing to a booking through this platform. Chainsawspares.com.au Reviews
Movee.com.au Pros & Cons
When evaluating Movee.com.au, it’s essential to weigh its purported benefits against the areas where it falls short. As a marketplace aiming to simplify moving, it offers some conveniences, but these must be balanced against the significant operational and transparency concerns identified. Given that it deals with moving services, which are permissible in Islam, the focus here is on the ethical conduct of the business itself – particularly regarding transparency, fairness, and consumer protection. A business that fails in these areas, even if providing a legitimate service, can lead to transactions that are not truly ethical due to a lack of clarity or potential for exploitation. Therefore, for Movee.com.au, the “pros” are limited primarily to the convenience offered, while the “cons” are substantial and point to areas where ethical conduct in business dealings is compromised.
Cons
- Lack of Transparency in Pricing and Hidden Costs: This is perhaps the most significant drawback. User testimonials on the website itself indicate that “actual cost was well above the quoted amount” and that “travelling time” was charged without prior disclosure. This directly contradicts the principle of clear, upfront pricing, which is fundamental to ethical transactions. When a service provider does not honour initial quotes or introduces unforeseen charges, it creates distrust and financial burden for the customer.
- Ethical Implications: This practice can be seen as misleading, potentially leading to gharar (uncertainty or deception) in financial dealings, which is discouraged.
- User Impact: Customers may feel exploited, trapped, or financially disadvantaged, leading to significant stress during an already difficult process.
- Concerning Domain Status (‘serverRenewProhibited’): The WHOIS data reveals that the domain is currently “Not Currently Eligible For Renewal.” This is a severe administrative issue that suggests potential instability or non-compliance. If the domain expires, the website will cease to exist, leaving customers with active bookings in a precarious situation.
- Ethical Implications: This points to a lack of long-term stability and could indicate a failure in fundamental business management, impacting reliability.
- User Impact: Customers could lose access to their bookings, contact information, or any support resources, leading to potential loss of service or funds.
- Insufficient Vetting Transparency for Removalists: While Movee.com.au claims to use “vetted removalists,” it provides no details on its vetting process. This means users are essentially trusting the platform without understanding the criteria used to qualify its partners. Are they licensed? Insured? Do they have a criminal record check? This information is crucial for trust.
- Ethical Implications: Lack of transparency regarding partner quality can put consumers at risk if unqualified or unreliable service providers are engaged, potentially leading to damaged goods or incomplete services.
- User Impact: Customers bear the risk of dealing with unverified third-party providers, which can result in poor service, damaged property, or disputes that are difficult to resolve.
- Absence of Comprehensive Terms and Conditions, Privacy Policy, and Dispute Resolution: The website lacks readily accessible, detailed legal documents that outline the rights and responsibilities of both Movee.com.au and its users, as well as the terms for its partnered removalists. There’s no clear, formal process for dispute resolution if issues arise (e.g., damaged items, service no-shows, or price gouging).
- Ethical Implications: Operating without clear legal frameworks for consumer protection is highly unethical. It leaves customers vulnerable with little recourse if things go wrong.
- User Impact: Customers have no clear legal standing or defined pathway to resolve complaints, making them dependent solely on the platform’s discretion, which may or may not be favourable.
- Limited Customer Support Options: While a phone number is provided, there’s no indication of other robust support channels like live chat, email support, or a comprehensive ticketing system. For a service as critical as moving, accessible and responsive customer support is paramount.
- Ethical Implications: Inadequate customer support can be a barrier to resolving issues, thus creating further distress for customers.
- User Impact: Difficulty in reaching support when problems occur can exacerbate stress and dissatisfaction, leading to a negative overall experience.
- Unverified Claims of Achievements: The website boasts “5000+ Bookings” and “9999+ Quotes.” While impressive numbers, these claims are not independently verified, nor are dates provided to contextualise them.
- Ethical Implications: Unsubstantiated claims can be misleading and undermine trust, as they might exaggerate the platform’s scale or success.
- User Impact: Customers might form an inflated perception of the platform’s reliability or popularity based on unverified data.
Pros
- Convenience of a Centralised Platform: Movee.com.au attempts to simplify the process of finding removalists by offering a single point of contact to get quotes from multiple providers (though the number of quotes received isn’t specified). This can save users time compared to contacting individual removalist companies.
- User Impact: Potential time-saving in the initial search phase.
- Range of Services: The platform offers a broad spectrum of moving services, including house, office, interstate, furniture, packing, and antique item moving, catering to diverse needs.
- User Impact: Offers a comprehensive solution for various moving requirements, potentially reducing the need to search for multiple specialised services.
- Online Quote Request: The ability to submit moving details online for a quote is a modern convenience.
- User Impact: Streamlines the initial inquiry process, allowing users to get a preliminary idea of costs without phone calls.
In summary, while Movee.com.au offers the convenience of a centralised platform for finding moving services, the significant concerns regarding transparency, potential hidden costs, the problematic domain status, and the lack of robust consumer protection mechanisms far outweigh these benefits. For a service that should operate on trust and clear agreements, Movee.com.au currently falls short of ethical business standards.
How to Cancel Movee.com.au Subscription
Given that Movee.com.au operates as a marketplace for one-off moving services rather than a subscription-based model, the concept of “cancelling a subscription” doesn’t directly apply in the traditional sense. Users typically engage Movee.com.au to request quotes for a specific move, and then they proceed to book a service with a partnered removalist. There isn’t a recurring membership fee or ongoing subscription that needs to be cancelled.
However, the more relevant questions for users would be:
- How do I cancel a quote request I submitted?
- How do I cancel a confirmed booking with a removalist I found through Movee.com.au?
- How do I remove my personal data from Movee.au if I no longer wish to be contacted?
Unfortunately, the Movee.com.au homepage and its FAQ section do not provide explicit details on any of these crucial cancellation processes. This lack of clarity is a significant concern for consumer transparency and control. Mikandme.com.au Reviews
Cancelling a Quote Request
If a user has only submitted a quote request through Movee.com.au and has not yet confirmed a booking with a removalist, there are no instructions on how to withdraw that request.
- Recommended Action: The most logical step would be to contact Movee.com.au directly via their phone number (1300 244 155) and explicitly state that you wish to cancel your quote request and do not wish to be contacted further. It would also be advisable to follow up this phone call with an email (if an email address is discoverable, which it isn’t prominently on the homepage) to create a written record.
- Ethical Concern: A transparent platform should provide a clear, easy way for users to manage or cancel their quote requests online, akin to how they submit them.
Cancelling a Confirmed Booking with a Removalist
This is a more complex issue, as once a booking is confirmed, the contract is likely between the user and the specific removalist company, not directly with Movee.com.au, which acts as an intermediary. The Movee.com.au website provides no information on how to cancel a confirmed booking or what cancellation fees, if any, might apply.
- Recommended Action:
- Contact the Removalist Directly: The primary point of contact for cancelling a confirmed booking should be the specific removalist company that was booked through Movee.com.au. Users should refer to any booking confirmation emails or documents provided by the removalist for their specific cancellation policy.
- Notify Movee.com.au: It would also be prudent to inform Movee.com.au via their contact number (1300 244 155) about the cancellation, explaining that you will no longer require their brokering services for that specific move. This is important for their internal records and to avoid any further matching attempts.
- Ethical Concern: A responsible marketplace should clearly outline general cancellation policies for bookings made through its platform, or at least direct users explicitly to where they can find this information from their partnered removalists. The absence of this information creates ambiguity and potential disputes. Factors such as notice period, reason for cancellation, and whether a deposit is refundable are critical and should be transparently communicated.
Removing Personal Data
If a user no longer wishes for Movee.com.au to hold their personal information (e.g., after completing a move or cancelling a request), there are no clear instructions on how to request data deletion.
- Recommended Action: Under Australian privacy principles (APP), individuals have the right to request access to and correction of their personal information held by organisations. They can also request deletion in certain circumstances. Users would need to directly contact Movee.com.au via their phone number and make a formal request for data deletion, citing privacy regulations if necessary.
- Ethical Concern: A comprehensive privacy policy (which is not prominently linked on the homepage) should outline data retention practices and the process for users to request deletion of their personal information.
In conclusion, the process of “cancellation” on Movee.com.au is not clearly defined for any aspect of its service. This lack of transparency regarding crucial user actions—whether it’s withdrawing a quote, cancelling a booking, or managing personal data—is a significant shortcoming that affects user control and trust. It underscores the need for users to be extremely cautious and to obtain all terms and conditions directly from the removalist they book, as Movee.com.au appears to offer minimal support or clarity in these scenarios.
Does Movee.com.au Work?
The question “Does Movee.com.au work?” isn’t about whether its website functions or if it physically connects users to removalists. It delves deeper into whether the platform effectively delivers on its promises of “hassle-free” and “seamless” moving experiences, and whether the outcomes for users are reliably positive. Based on the available information, while the platform might facilitate connections, its efficacy in ensuring a consistently positive and transparent moving experience is questionable. The concerns identified, particularly around pricing transparency and the lack of robust consumer protections, suggest that for many, Movee.com.au might not “work” in the way a truly reliable and ethical service should. Softwaremart.com.au Reviews
The Matching Process: Is it Effective?
Movee.com.au states, “We’ll find you the trusted removalists’ partner every time” and “We at Movee will help you find a trusted removalist for your move, no matter what it is!” This implies an effective matching algorithm or manual process that considers user needs and partner capabilities. However, without details on the vetting process or how “best match” is determined (e.g., based on availability, price, reviews, specialisation), it’s difficult to assess the quality of these matches. If matches are primarily based on who is available or cheapest, it might not always align with the user’s need for reliability and quality.
Service Delivery and Outcomes
The core function of Movee.com.au is to facilitate the actual move. The testimonials provided on the site offer a mixed bag:
- Frances Bove: Praises hard work and care but notes undisclosed “travelling time” charges. This suggests the service worked in terms of physical relocation but failed on pricing transparency.
- David Briggs: Happy with the service but notes the “actual cost was well above the quoted amount.” Again, the physical move happened, but the financial aspect was problematic.
- Angelica Rose: Highly recommends the service, with no negative comments on pricing or issues. This indicates that for some users, the process works smoothly.
These examples suggest that while Movee.com.au can indeed connect users with removalists who perform the physical task of moving, the “work” it does in ensuring a fair, transparent, and predictable financial outcome is inconsistent. For a service to truly “work” from a consumer’s perspective, it must deliver on both the operational and financial fronts without surprises.
Reliability of Partnered Removalists
The platform’s success hinges entirely on the reliability and professionalism of its “vast network of vetted removalists.” If the vetting process is weak or non-existent, or if there’s no ongoing performance monitoring, then Movee.com.au cannot guarantee the quality of the service delivered. Issues like:
- Late arrivals or no-shows: Can disrupt moving schedules.
- Damage to belongings: If not adequately covered by insurance or a clear dispute process.
- Unprofessional conduct: Can lead to a highly stressful experience.
Without robust mechanisms to ensure partner quality and accountability, Movee.com.au cannot reliably “work” to provide a consistently positive service outcome.
Addressing Issues: Does the Support System Work?
A key aspect of whether a platform “works” is its ability to support users when things go wrong. Movee.com.au’s limited customer support options (primarily a phone number, without clear escalation paths or a formal complaint system) suggest that addressing issues effectively might be challenging. If customers face disputes over pricing, damaged goods, or poor service, and there’s no clear, independent mediation or resolution process facilitated by Movee.com.au, then the platform’s role in ensuring a positive experience “doesn’t work” for the user. Mannys.com.au Reviews
Conclusion on “Does it Work?”
Movee.com.au can work in the sense that it may successfully connect you with a removalist who will physically move your belongings from point A to point B. However, based on the identified issues, it does not reliably “work” in providing a fully transparent, predictable, and risk-free moving experience. The potential for hidden costs, the unclear vetting of partners, and the absence of robust consumer protection mechanisms mean that while the core logistical function might be fulfilled, the overall user experience could be fraught with unexpected challenges and dissatisfaction. For a service to truly work ethically, it needs to ensure fairness, clarity, and accountability at every stage, which Movee.com.au appears to fall short on.
Movee.com.au Pricing
Understanding Movee.com.au’s pricing structure is crucial for any potential customer, yet the website provides very limited and somewhat contradictory information. While it aims to connect users with “cheap removalists,” the testimonials and general lack of transparency raise concerns about the final cost of services booked through the platform. Ethical pricing practices demand clarity, upfront disclosure of all potential charges, and honouring quotes. Movee.com.au falls short in delivering this level of transparency.
Stated Pricing Information
The primary piece of pricing information available on the Movee.com.au homepage is within its Frequently Asked Questions section:
- “How much do removalists charge? The average hourly rate of a pair of removalists with a truck ranges from $120 to $200, depending on the sort of shift and whether it’s local or long distance.”
- “Is the price inclusive of GST? Yes, all of our prices are GST inclusive.”
This information provides a general range, but it’s important to note that this is an average hourly rate and not a specific quote for a particular job. Moving costs are highly variable and depend on numerous factors.
Factors Influencing Moving Costs (General)
The actual price a user pays for a removalist service, whether through Movee.com.au or directly, typically depends on: Tangerinetelecom.com.au Reviews
- Volume of Goods: The amount of furniture and boxes to be moved determines the truck size and crew required.
- Distance: Local moves are often hourly, while interstate moves involve fixed pricing based on distance and volume.
- Access: Difficulty of access at pick-up and delivery points (e.g., stairs, long driveways, lack of parking) can increase costs.
- Special Items: Moving pianos, pool tables, or delicate antiques often incurs additional charges.
- Additional Services: Packing, unpacking, disassembling/reassembling furniture, and storage all add to the cost.
- Time of Year/Week: Peak seasons (e.g., end of financial year, weekends) can lead to higher rates.
- Insurance: Basic transit insurance might be included, but comprehensive coverage usually costs extra.
Issues with Pricing Transparency on Movee.com.au
Despite providing a general hourly rate, Movee.com.au’s approach to pricing exhibits several transparency issues:
- Undisclosed “Travelling Time”: As per a testimonial, “It would’ve been useful to be told from the beginning that we’d be charged travelling time though.” This indicates that initial quotes may not include all components of the final bill, leading to surprises. Many removalists charge for the time taken to travel from their depot to the pick-up location and from the delivery location back to their depot. This should be explicitly stated in any quote.
- Quotes Exceeding Actual Cost: Another testimonial states, “My only quibble was I think they underquoted as the actual cost was well above the quoted amount.” This is a significant concern. An ethical business provides quotes that are as accurate as possible, or clearly defines circumstances under which the price may change (e.g., unforeseen access issues, additional items). Underquoting and then inflating the final bill is a deceptive practice.
- Lack of Detailed Quote Breakdown: The website doesn’t show an example of the quote users receive. A transparent quote should itemise all charges: hourly rates, travel fees, fuel levies, additional service costs, and GST.
- Absence of Price Guarantees: There’s no mention of whether the quotes provided through Movee.com.au are binding or if they are merely estimates. For an ethical transaction, a quoted price should be firm unless there’s a clear, pre-agreed mechanism for adjustments.
- “Cheap Removalists” Claim vs. Reality: While they market “cheap removalists,” the actual hourly rates ($120-$200) are within the average market range for Australia, not necessarily “cheap.” The potential for unexpected additions means the final cost could be higher than anticipated for budget-conscious customers.
Ethical Implications of Pricing Practices
From an ethical standpoint, the lack of transparency in Movee.com.au’s pricing model is problematic. Islamic principles emphasise fairness (adl) and clarity (waduh) in all transactions to avoid gharar (excessive uncertainty or deception). When prices are not clearly communicated upfront, or when quotes are systematically lower than the final bill, it creates uncertainty and can lead to customers feeling unfairly treated. A business should honour its promises and ensure that all costs are disclosed before a commitment is made. The current testimonials suggest a failure in this area, which undermines trust and makes the transaction potentially unethical due to misrepresentation.
Users seeking a service through Movee.com.au should be extremely cautious regarding pricing. It is imperative to:
- Request a highly detailed, written quote: Ensure it breaks down all costs, including travel time, fuel, and any other surcharges.
- Confirm what happens if the move takes longer: Clarify the hourly rate beyond the quoted time.
- Ask about insurance: Understand what is covered and by whom.
- Get a fixed-price quote: If possible, for larger or interstate moves, rather than an hourly estimate, to avoid surprises.
Without these proactive steps by the consumer, the pricing model on Movee.com.au could lead to significant financial unexpectedness.
Movee.com.au Alternatives
Given the significant concerns surrounding Movee.com.au regarding transparency, potential hidden costs, and the stability of its domain, it’s prudent for consumers to explore more established and ethically transparent alternatives for moving services in Australia. The goal is to find service providers that adhere to principles of clear communication, fair pricing, robust consumer protection, and demonstrable reliability. The alternatives listed below are well-regarded in the Australian market for their professionalism, clear terms, and commitment to customer satisfaction. These options offer a more secure and predictable experience for individuals and businesses requiring relocation services.
1. Allied Pickfords
- Overview: A globally recognised leader in moving and storage services, with a strong presence across Australia. Allied Pickfords is known for its comprehensive, end-to-end solutions, often catering to more complex or larger-scale moves.
- Key Features:
- Global Network: Extensive reach for both interstate and international moves.
- Professional Packing & Unpacking: Highly trained staff for careful handling of all items.
- Transit Insurance: Offers various levels of insurance coverage.
- Dedicated Move Coordinators: Single point of contact for personalised service.
- Secure Storage Facilities: Short-term and long-term options.
- Why it’s a strong alternative: Allied Pickfords operates with high levels of transparency, providing detailed quotes and clear service agreements. Their long-standing reputation and global standards typically ensure a more professional and accountable service.
- Website: Allied Pickfords
2. Grace Removals Group
- Overview: One of Australia’s largest and most experienced removalist companies, Grace Removals has a long history of providing reliable local, interstate, and international moving services. They are known for their focus on security and careful handling of belongings.
- Key Features:
- National Network: Branches across major Australian cities.
- Specialised Services: Including fragile item transport, corporate relocation, and vehicle transport.
- Secure Storage: State-of-the-art storage facilities.
- Comprehensive Insurance Options: To protect your goods during transit and storage.
- Sustainable Practices: Committed to environmental responsibility in their operations.
- Why it’s a strong alternative: Grace Removals offers detailed pre-move assessments and quotes, ensuring clarity on costs and services. Their emphasis on careful handling and robust customer service aligns with ethical business conduct.
- Website: Grace Removals Group
3. Kent Removals & Storage
- Overview: Another well-established and trusted name in Australian removals, Kent offers a full suite of moving and storage solutions. They pride themselves on professionalism and a seamless customer experience.
- Key Features:
- Door-to-Door Moving: Comprehensive service from origin to destination.
- Secure Storage: Climate-controlled and security-monitored facilities.
- Pet Transport & Vehicle Transport: Specialised services for all family members and assets.
- Packing Materials & Services: Supply materials or handle packing for you.
- Online Tracking: For interstate and international moves.
- Why it’s a strong alternative: Kent’s long history and large operational footprint indicate reliability. They typically provide transparent quotes and have established procedures for customer support and issue resolution, offering greater peace of mind.
- Website: Kent Removals & Storage
4. removalists.com.au
- Overview: This is an online comparison platform that connects users with multiple local removalists in Australia, allowing them to compare quotes and services. While similar in concept to Movee.com.au as a marketplace, a key difference often lies in the volume and transparency of choices presented.
- Key Features:
- Multiple Quotes: Users receive comparative quotes from various providers.
- User Reviews/Ratings (Often Available): Some comparison sites integrate user reviews for better decision-making.
- Service Matching: Helps find suitable removalists based on specific needs.
- Why it’s a strong alternative: This platform (and similar legitimate comparison sites) aims to provide consumers with choice and foster competition, which can lead to better value and more transparent pricing. Users are empowered to compare and select based on their own criteria, rather than relying solely on a single platform’s ‘match’.
- Website: removalists.com.au
5. Hire A Mover
- Overview: An Australian moving company that offers flexible solutions, from full-service professional removalists to self-pack container options for budget-conscious movers. They aim to provide tailored solutions.
- Key Features:
- Flexible Service Tiers: Professional removalists or self-pack containers.
- Packing Materials: Available for purchase.
- Cleaning Services: Can be arranged alongside moving services.
- Online Booking & Management: Streamlined process.
- Why it’s a strong alternative: Hire A Mover typically provides clear pricing structures for its various service tiers and offers more control over the moving process. Their website tends to be more transparent about what’s included in different service packages.
- Website: Hire A Mover
6. Chess Moving Australia
- Overview: An Australian-owned and operated removalist company that has been in the business for decades. They offer a full range of moving services, including local, interstate, and international relocations, as well as storage solutions.
- Key Features:
- Experienced Teams: Highly trained removalists.
- Comprehensive Insurance: Options for goods in transit.
- Special Item Handling: Expertise in moving fragile or valuable items.
- Corporate Relocation: Specialised services for businesses.
- Why it’s a strong alternative: Chess Moving, like other established players, relies on reputation and clear contracts. They typically conduct thorough pre-move assessments to provide accurate quotes, minimising the risk of hidden costs.
- Website: Chess Moving Australia
7. Online Marketplaces for General Services (with Caution)
- Overview: Platforms like Airtasker or local community groups on social media (e.g., Facebook Marketplace) can sometimes be used to find individuals or small local businesses offering moving services.
- Key Features:
- Local Focus: Often connect with very local, independent operators.
- Flexible Pricing: Can sometimes negotiate directly.
- Why it’s a strong alternative (with caution): While these aren’t dedicated removalist platforms, they can be options for very small, simple moves or single item transport. However, due diligence is paramount.
- Crucial Considerations:
- No Central Vetting: Users must perform all vetting themselves (check reviews, insurance, ABN, experience).
- Limited Protection: These platforms offer minimal to no consumer protection for service quality or damages. Contracts are directly between user and provider.
- Transparency Varies: Highly dependent on the individual provider.
- Websites (Examples): Airtasker or relevant Facebook Groups (search for local moving groups). Use extreme caution and ensure direct communication on all terms before committing.
When considering any of these alternatives, always: Kayslab.com.au Review
- Get multiple, detailed written quotes.
- Read the terms and conditions carefully, especially regarding insurance, cancellations, and dispute resolution.
- Check independent reviews of the specific removalist company (not just the platform).
- Confirm all charges upfront, including travel time, fuel levies, and any potential surcharges.
These steps ensure a more ethically sound and transparent transaction, aligning with principles of fairness and clarity in business dealings.
Movee.com.au vs. Industry Standards
When comparing Movee.com.au to established industry standards within the Australian removals sector, several critical differences emerge, particularly concerning transparency, consumer protection, and operational reliability. Ethical business practices, especially in service industries, mandate clarity, accountability, and fair dealing. Movee.com.au, based on the available information, falls short of these benchmarks, creating a potential trust deficit for consumers.
Transparency and Quoting Practices
Industry Standard: Reputable removalist companies and transparent marketplaces provide detailed, itemised quotes that clearly outline all costs, including hourly rates, travel fees, fuel levies, insurance options, and any surcharges (e.g., for difficult access, heavy items). They have clear policies on how quotes are handled if the scope of work changes or if unforeseen circumstances arise. Often, they offer fixed-price quotes for larger jobs.
Movee.com.au: The platform states an “average hourly rate” but fails to elaborate on how the quotes are generated or guaranteed. Critically, testimonials reveal issues with “travelling time” being charged unexpectedly and “actual cost was well above the quoted amount.” This lack of upfront clarity and consistency in quoting deviates significantly from industry best practices and ethical billing.
Partner Vetting and Quality Assurance
Industry Standard: Established removalist companies have their own internal quality control, training, and insurance. Reputable marketplaces that connect users to third-party providers typically implement stringent vetting processes, which may include:
- Verification of ABN and company registration.
- Checking for appropriate licensing and insurance (e.g., public liability, goods in transit).
- Reviewing past customer feedback or industry affiliations.
- Requiring adherence to a code of conduct.
Movee.com.au: While claiming a “vast network of vetted removalists,” the website provides no specific details on its vetting process. This significant omission leaves users in the dark about the quality and reliability of the service providers they are matched with. It’s a critical ethical lapse when mediating services where consumer assets are at risk.
Consumer Protection and Dispute Resolution
Industry Standard: Leading service providers and marketplaces have clearly articulated terms and conditions, privacy policies, and comprehensive dispute resolution mechanisms. This includes: kayslab.com.au FAQ
- Explicit insurance information (what’s covered, by whom, how to claim).
- Defined cancellation and refund policies.
- A formal process for handling complaints, mediating disputes between customers and service providers, and offering recourse if issues arise (e.g., damaged goods, no-shows).
Movee.com.au: The website conspicuously lacks easily accessible, detailed terms and conditions or a comprehensive privacy policy. There’s no clear, stated process for dispute resolution, leaving customers potentially stranded if a problem occurs with a booked removalist. This absence of robust consumer safeguards is a major red flag compared to industry norms and ethical business conduct.
Operational Stability and Transparency
Industry Standard: Reputable online businesses maintain healthy domain registration statuses, provide clear company information (e.g., full legal name, registered address), and have multiple, responsive customer support channels.
Moveee.com.au: The “serverRenewProhibited” status for its domain is a serious operational concern, indicating potential instability or compliance issues. Furthermore, detailed company information beyond a listed ABN is not readily available on the website, and customer support appears limited primarily to a phone number without a clear escalation process. This contrasts with companies that provide multiple contact methods (email, chat, ticketing system) and transparent corporate details.
Customer Feedback and Accountability
Industry Standard: Established companies often have a large body of independent customer reviews across various platforms (Google, Trustpilot, ProductReview.com.au), which provides a comprehensive picture of their service quality. They actively engage with feedback, addressing both positive and negative comments publicly or privately.
Movee.com.au: The website features a few selected testimonials, but some of these actually highlight negative aspects (e.g., hidden charges). There’s no indication of how Movee.com.au manages or responds to broader customer feedback or complaints outside of these curated examples. This limits external accountability and transparency.
In conclusion, while Movee.com.au attempts to offer a convenient service, its operational practices fall considerably short of established industry standards in Australia for transparency, consumer protection, and reliability. These shortcomings are not merely minor inconveniences; they represent significant ethical concerns that can impact a user’s financial and emotional well-being during a moving process. Consumers seeking professional and reliable moving services are better served by companies that adhere to clear, accountable, and customer-centric practices.
Movee.com.au FAQ
How much do removalists charge through Movee.com.au?
Movee.com.au states that the average hourly rate for a pair of removalists with a truck ranges from $120 to $200. However, user testimonials on their site suggest that the actual final cost can be “well above the quoted amount” and may include undisclosed charges like “travelling time.”
Is Movee.com.au a moving company?
No, Movee.com.au explicitly states that it is a “movers and removalists booking platform & marketplace.” This means it acts as an intermediary, connecting customers with third-party removalist partners, rather than providing the moving services directly. Kayslab.com.au vs. Trustworthy Alternatives: A Stark Contrast
Does Movee.com.au offer full-service moving, including disassembling and reassembling?
Yes, according to their FAQ, you must specify which items, and their team of expert movers & removalists will arrange them for you on the day of your move. The total-service price for this will be included in the estimate.
How does Movee.com.au ensure furniture protection during relocation?
Movee.com.au states that removalist partners wrap all furnishings in blankets and use shrink-wrap to protect delicate surfaces from scratches. They also mention that their partnered teams have “many years of expertise” in providing removal services.
What time will the movers booked through Movee.com.au arrive?
For “premium service” bookings, Movee.com.au indicates the provider will be able to give precise arrival and departure times. If a “shared plan” is chosen, customers should expect an arrival window of approximately two to seven hours on the move day.
Is packing into boxes included in the standard rate from Movee.com.au?
No, the packing service is not included in the standard rate. Movee.com.au advises customers to get a separate removalists quote from their support staff if they require packing services.
What is the maximum number of boxes I can have for clothing with Movee.com.au?
For a wardrobe, Movee.com.au suggests it is usually between four and six porta-robes or six standard boxes. This gives an indication of capacity for clothing items. Kayslab.com.au Pricing: The Unknown Cost of Ambiguity
Is GST included in the prices provided by Movee.com.au?
Yes, Movee.com.au states that all of their prices are GST inclusive.
When do I need to make a booking for my move through Movee.com.au?
Movee.com.au strongly suggests making bookings “as soon as possible” to guarantee the price, reserve the area, and provide peace of mind. They also note this may help prevent future price increases.
What are the main services offered by Movee.com.au?
Movee.com.au offers a variety of removal services including House Moving, Office Moving, Interstate Moving, Furniture Moving, Packing and Unpacking, and Antique Items Moving.
How does Movee.com.au claim to find the best match for a move?
Movee.com.au states they use a “high functioning platform” to collect necessary requirements (like locations, date, type of move) and then “find a trusted removalist” for the move. However, they do not elaborate on the specific criteria or process used for matching or vetting.
Does Movee.com.au provide service in all major Australian cities?
Yes, Movee.com.au claims to provide removalist partners in major Australian cities including Melbourne, Sydney, Brisbane, Perth, and Adelaide, as well as Geelong. How to Avoid Questionable Websites: A User’s Guide
What are the achievements Movee.com.au claims on its website?
Movee.com.au claims “5000+ Bookings” and “9999+ Quotes” as part of its moving service achievements, indicating a vast network of local removalist partners.
How can I get a quote from Movee.com.au?
You can get a quote by filling out the moving details on their website, which has a prominent “Get A Quote” button, or by calling their contact number 1300 244 155.
Are there any discounts offered by Movee.com.au?
The homepage mentions a “Get 10% OFF” promotion, though the terms and conditions for this discount are not immediately detailed.
What is a cubic meter in the context of moving with Movee.com.au?
Movee.com.au defines a cubic metre as 1m x 1m x 1m. They also state that a full-sized container is about 38m3, and truck sizes vary from 20m3 to 70m3, and often 100m3.
Can Movee.com.au help with energy connections or cleaning services?
Yes, Movee.com.au states that they “can also organise your energy connections as well as cleaning services” in addition to removalist services. Does Kayslab.com.au Work? An Assessment of Functionality (Or Lack Thereof)
What is the ‘serverRenewProhibited’ status on Movee.com.au’s domain?
The ‘serverRenewProhibited’ status means the domain is currently not eligible for renewal. This indicates a potential administrative or compliance issue with the domain’s registration that could affect its long-term stability and continued operation.
Does Movee.com.au offer insurance for belongings during a move?
The website’s homepage and FAQ do not explicitly detail insurance coverage for belongings during transit or storage. Users should clarify this directly with the specific removalist partner they book through the platform.
How can I contact Movee.com.au for customer service?
Movee.com.au provides a phone number, 1300 244 155, as their primary contact method for customer service inquiries. There are no other prominent contact options like email or live chat detailed on the homepage.
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