Untech.com.au Review

Based on looking at the website, Untech.com.au appears to be a legitimate online retailer specialising in new and refurbished tech products in Australia. They offer a range of items including desktop computers, laptops, monitors, and Apple products, emphasising affordability and quality. While the site presents a clear focus on selling refurbished electronics with a warranty, certain aspects commonly found on highly trusted e-commerce platforms are less prominent or absent, which could impact a consumer’s overall confidence and willingness to purchase.

Here’s an overall review summary:

• Website Design & Navigation: Clean, easy to navigate, and clearly categorised products.
• Product Range: Decent selection of refurbished laptops, desktops, monitors, and Apple devices from reputable brands like Dell, HP, and Lenovo.
• Pricing: Appears competitive, especially for refurbished items, with clear discounts displayed.
• Stated Guarantees: Mentions a “6-month warranty on used and refurbished products,” “14-day return,” “affordable prices,” and “quality & support guaranteed.” They also claim “over 99.5% positive feedback from thousands of satisfied customers” on marketplaces.
• Customer Support Information: Limited readily available information on the homepage. There’s no clear contact number, live chat option, or direct link to a comprehensive support page easily visible.
• Physical Address/Company Details: Not immediately apparent on the homepage, which is a common feature for building trust on e-commerce sites.
• Trust Signals: Mentions “secure payment options” and “Australia wide delivery.”

While Untech.com.au offers a solid proposition for refurbished tech, the absence of easily accessible, comprehensive customer support details, and a clear physical address on the homepage is a point of concern for a strict review. For consumers seeking maximum reassurance, these details are crucial.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Alternatives for Ethical Tech Purchases

When looking for reliable tech, especially if you’re keen on refurbished options that align with ethical considerations like reducing waste and promoting sustainability, there are excellent alternatives available. These platforms often provide robust warranties, transparent policies, and strong customer support.

• Dell Refurbished:

  

  • Key Features: Official Dell outlet for refurbished laptops, desktops, and workstations. Products undergo rigorous testing and often come with substantial warranties.
  • Average Price: Varies widely depending on the model and configuration, generally significantly lower than new.
  • Pros: Direct from manufacturer, high quality control, often includes original Dell warranty options.
  • Cons: Limited to Dell products, stock can fluctuate.

• HP Renew:

  • Key Features: HP’s official programme for selling refurbished computers, printers, and accessories. Products are certified and come with an HP warranty.
  • Average Price: Competitive pricing, offering good value for HP’s business and consumer lines.
  • Pros: Manufacturer-backed quality and warranty, access to a wide range of HP products.
  • Cons: Only HP products, inventory dependent on returns and overstock.

• Reebelo Australia:

  • Key Features: A marketplace for refurbished electronics, including phones, laptops, and tablets from various brands. They offer up to 12 months warranty and a 30-day free return policy.
  • Average Price: Varies significantly by device and condition, generally attractive compared to new.
  • Pros: Wide variety of brands and products, strong warranty and return policies, positive customer reviews for transparency.
  • Cons: As a marketplace, quality can vary between sellers, though Reebelo has a vetting process.

• Macquarie Telecom Refurbished:

  • Key Features: While not a direct consumer-facing refurbisher, many reputable IT asset disposal companies, often working with large corporations like Macquarie Telecom, funnel high-quality refurbished tech into the market through trusted resellers. These usually come with professional wiping and testing.
  • Average Price: Often mid-range, reflecting quality and corporate-grade hardware.
  • Pros: Access to enterprise-grade equipment, professionally refurbished, often very durable.
  • Cons: Not a direct retail channel, finding specific products requires searching through third-party vendors.

• Kogan.com Refurbished Tech:

  • Key Features: Kogan, a major Australian online retailer, offers a selection of refurbished electronics. They often have competitive prices and a standard return policy.
  • Average Price: Generally on the lower to mid-range, making them accessible.
  • Pros: Wide range of products, well-known Australian brand, frequent sales.
  • Cons: Refurbishment process might vary as it’s from various suppliers, customer service experiences can be mixed.

• Centre Com Refurbished:

  • Key Features: An Australian IT retailer that sometimes lists refurbished stock, often with a local warranty and support. They primarily focus on new items but do have a section for ex-demo or refurbished.
  • Average Price: Mid-range, reflecting their focus on quality components and local support.
  • Pros: Physical stores in Australia, good for local support and pick-up, often higher-end refurbished components.
  • Cons: Refurbished stock is not their primary focus, so availability can be limited.

• GraysOnline Refurbished:

  • Key Features: An Australian online auction and retail platform. They frequently feature refurbished electronics, often with detailed descriptions of their condition. Buyers should review terms carefully.
  • Average Price: Can be highly variable due to the auction model, potential for great deals.
  • Pros: Potential for significant savings, wide array of products.
  • Cons: Auction format requires diligence, return policies can be stricter, quality varies, and items are often “as is.”

Untech.com.au Review & First Look

When you first land on Untech.com.au, the impression is quite straightforward. It’s clear they’re in the business of selling tech, specifically focusing on refurbished items, which is a great angle in today’s economy and for sustainability. The website’s clean layout and clear product categories immediately help you navigate. You’ll find sections for Desktop Computers, Docking Stations, Laptops, Monitors, and even Microsoft Products, alongside a dedicated “Apple” section. This categorical approach is smart, allowing users to quickly drill down to what they’re looking for.

One of the first things you notice is their core promise: “Buy tech with confidence – Locally sourced stock.” This statement aims to build trust, especially for Australian consumers who appreciate local supply chains. They also highlight their belief that the “only difference between purchasing a new or Certified Pre-Owned device should be price,” backing this with an “industry-leading warranty on all of our Certified Pre-Owned devices.” This commitment to quality and warranty for refurbished goods is a critical selling point, as it directly addresses common hesitations about buying used electronics. Prices are clearly displayed, often with “Sale price” and “Regular price” comparisons, showing potential savings. For instance, an HP EliteDesk 800 G2 Mini PC is listed from $149.00 AUD, down from $239.00 AUD, a 45% saving. This immediate visual indication of value is a strong hook.

However, from a comprehensive trust perspective, a few elements are less prominent. While they state “Trusted sellers on marketplaces” with “Over 99.5% positive feedback from thousands of satisfied customers,” specific links or detailed evidence to these marketplace profiles aren’t immediately visible. Furthermore, crucial contact information like a direct phone number or live chat support is not obvious on the homepage. Many highly trusted e-commerce sites make this instantly accessible, often in the header or footer, to reassure potential buyers about immediate assistance. The “My account” and “Login / Signup” links are there, as expected, but a dedicated “Contact Us” page link that’s more prominent would be beneficial. Despite these minor points, the overall presentation is professional and focuses heavily on the value proposition of refurbished tech.

Untech.com.au Pros & Cons

Alright, let’s break down the advantages and disadvantages of Untech.com.au based purely on their website presentation. Think of it like a quick audit to see where they shine and where there’s room for improvement.

The Good Bits (Pros)

• Focus on Refurbished Tech: In a world moving towards more sustainable consumption, offering quality refurbished electronics is a huge plus. It’s environmentally friendly and budget-conscious. Their commitment to making the refurbished experience “the same great experience as if you bought it new” is a strong message.
• Clear Pricing and Savings: The homepage prominently displays sale prices and regular prices, highlighting the percentage saved. This transparency is great for consumers looking for value. For example, a HP EliteDesk 800 G2 Mini PC showing a 45% saving immediately catches the eye.
• Stated Warranty: An “industry-leading warranty on all of our Certified Pre-Owned devices” and a specific “6 month warranty on used and refurbished products” is fantastic. This provides a level of peace of mind, mitigating the risk often associated with used electronics. A 14-day return policy further backs this up.
• Locally Sourced Stock & Australia Wide Delivery: This is a big win for Australian customers. “Locally sourced stock” implies quicker shipping and potentially easier returns or support, while “Australia wide delivery” ensures accessibility for everyone across the continent.
• User-Friendly Design: The website is clean, well-organised, and easy to navigate. Product categories are clear, and the product listings are presented professionally.
• Secure Payments: The mention of “Secure payments” helps build confidence in the transaction process, crucial for any online store.

Areas for Improvement (Cons)

• Limited Direct Contact Information: This is perhaps the most significant drawback for a consumer looking for solid reassurance. There’s no immediate, prominent phone number, live chat, or dedicated ‘Contact Us’ button easily visible on the homepage. While there’s an ‘About Us’ link at the bottom, direct and quick support access is key for online trust.
• Lack of Immediate Social Proof Links: They mention being “Trusted sellers on marketplaces” with “Over 99.5% positive feedback from thousands of satisfied customers.” This is a powerful statement, but without direct links to these marketplace profiles (e.g., eBay, Amazon), it’s harder for a new visitor to verify this claim instantly. Transparency here could significantly boost trust.
• No Explicit Physical Address: While they boast “Locally sourced stock,” a physical business address isn’t readily displayed on the homepage. For some buyers, especially for higher-value purchases, knowing the company’s brick-and-mortar location or primary office can add a layer of credibility.
• Generic Brand Information: Under “Brands we refurbish,” it’s a simple list of logos. While useful, a more detailed explanation of their refurbishment process for each brand, or perhaps a showcase of their certified refurbishment standards, would add more weight to their “Certified Pre-Owned” claims.
• Minimal “About Us” Detail on Homepage: While there’s a “Learn More” link, the homepage section “Why UN Tech?” is brief. Expanding on their mission, team, or history could humanise the brand and build a stronger connection with potential customers.

Untech.com.au Pricing

When it comes to pricing, Untech.com.au aims to make a strong statement: “The only difference between purchasing a new or Certified Pre-Owned device should be price.” This ethos is clearly reflected in their product listings. The website structure allows for a quick comparison between their “Sale price” and the original “Regular price,” vividly showcasing the savings for consumers. This is a common and effective e-commerce strategy to highlight value.

How They Structure Their Pricing

• Tiered Pricing Based on Condition: While not explicitly detailed in every listing, their product titles often include descriptors like “Excellent,” “Good,” or “Premium” (e.g., “Excellent Dell Ultrasharp U3415W,” “Good Apple iPad Air 1st Gen,” “Premium Apple MacBook Pro 2017”). This suggests that the final price is influenced by the cosmetic and functional condition of the refurbished device. Buyers looking for the absolute lowest price might opt for “Good” condition, while those wanting something closer to new would lean towards “Excellent” or “Premium.”
• Bundle Options & Configurations: Many listings show “Sale price From $X.00 AUD,” indicating that the base price is for a particular configuration (e.g., minimum RAM or storage) and higher specs would increase the cost. For instance, the “Dell Optiplex 7050 SFF Desktop PC i5 7500 Win 10 Pro WiFi” is listed “From $151.00 AUD,” implying configurable options.
• Competitive Savings: They frequently advertise significant percentage savings. For example, the “HP EliteDesk 800 G2 Mini PC” is advertised with a 45% saving, making it an attractive option for budget-conscious buyers. Another example is the “HP ProDesk 600 G4 SFF Desktop PC,” showing a 20% saving. These figures are compelling and clearly communicate the financial benefit of choosing refurbished.
• Included Operating Systems: Many refurbished desktops and laptops come pre-installed with Windows 10 Pro or Windows 11 Pro, or macOS Ventura for Apple devices. This is an added value, as purchasing legitimate operating system licenses separately can be costly. This inclusion means buyers get a ready-to-use device without additional software expenses.

Examples of Pricing

Let’s look at a few examples from their homepage to get a sense of their pricing strategy:

• Monitors: A “Lenovo ThinkVision T24i-10 23.8″ FHD IPS Monitor” is priced at $115.00 AUD. New monitors of similar specifications can easily run double or triple that amount, making this a competitive price point for a refurbished display.
• Mini PCs: The “HP EliteDesk 800 G2 Mini PC i5 6500T Win 10 Pro + WiFi” starts “From $149.00 AUD” (regular price $239.00 AUD). This offers powerful computing in a small form factor at a fraction of the cost of a new equivalent.
• Apple iPads: An “Apple iPad 9th Gen 64GB WiFi – Space Grey” is listed at $319.00 AUD. Given the popularity and generally higher retail prices of Apple products, this represents a substantial saving for a relatively recent model. Compare this to a brand new iPad 9th Gen which might be closer to $500-$600 AUD.
• Laptops: An “HP EliteBook 840 G5 14″ FHD i5 8250U 16GB RAM 256GB SSD Win 11 Pro” is priced at $329.00 AUD (regular price $349.00 AUD). Business-grade laptops like the EliteBook series are known for their durability and performance, and obtaining one refurbished at this price offers excellent value for professional use.

Overall, Untech.com.au’s pricing strategy is clear, transparent, and strongly leans into the cost-saving benefits of purchasing refurbished technology. They effectively use sale indicators and tiered conditions to appeal to a broad range of budgets, making quality tech more accessible.

Untech.com.au Warranty and Returns

When you’re buying refurbished electronics, one of the biggest questions is always about the warranty and return policy. It’s the safety net that gives you confidence. Untech.com.au addresses this directly on their homepage, which is a good sign. They explicitly state, “We offer an industry-leading warranty on all of our Certified Pre-Owned devices” and further clarify with a “6 month warranty on used and refurbished products.” They also mention a “14-day return” policy. Let’s dig into what this means.

Understanding the Warranty

A 6-month warranty on used and refurbished products is a decent offering in the Australian market for electronics. While some brand-new devices come with 12-month or longer warranties, for refurbished items, 6 months provides a significant period for a buyer to identify any latent defects that might not be apparent upon initial inspection or within a shorter return window. This warranty period suggests that Untech.com.au has a level of confidence in their refurbishment process and the quality of the products they sell. Klika.com.au Review

It typically means that if the device develops a fault due to manufacturing defects or normal use within these six months, Untech.com.au would be responsible for repair, replacement, or refund, depending on their specific terms and conditions. The phrase “industry-leading” is a strong claim, suggesting they believe their warranty is competitive or superior to other refurbished tech providers in Australia.

The 14-Day Return Policy

The 14-day return policy is standard practice for online retailers in Australia. This period typically allows customers to return a product if they change their mind, if it’s not as described, or if it’s faulty upon arrival. For tech products, a 14-day window is usually sufficient for a user to test the device thoroughly and ensure it meets their expectations and is in proper working order.

Crucially, it’s essential for customers to understand the specific conditions attached to this return policy. Common conditions include:

• Original Condition: The item usually needs to be returned in its original condition, with all accessories and packaging.
• Reason for Return: Returns for change of mind might incur return shipping costs, while faulty items typically have return shipping covered by the retailer.
• Restocking Fees: Some retailers charge a restocking fee for non-faulty returns, though Untech.com.au doesn’t explicitly state this on their homepage.
• Proof of Purchase: Always required for any return or warranty claim.

What’s Missing and Important to Check

While the summary on the homepage is reassuring, highly detailed information is best found on a dedicated “Warranty” or “Returns Policy” page. Such pages typically outline:

• Specific Exclusions: What the warranty does NOT cover (e.g., accidental damage, liquid damage, software issues, normal wear and tear, battery degradation, third-party repairs).
• Claim Process: The exact steps a customer needs to take to make a warranty or return claim (e.g., contact method, required documentation, troubleshooting steps).
• Resolution Timeframes: How long customers can expect the repair, replacement, or refund process to take.
• Shipping for Returns/Warranty: Who bears the cost of shipping for returned or warranty-claimed items under various circumstances.

For a thorough understanding and to manage expectations, potential buyers should always seek out and review these detailed policies before making a purchase. The absence of immediate links to these comprehensive terms on the homepage means a buyer has to actively seek them out, which could be a slight hurdle for those wanting quick clarity.

Untech.com.au Customer Support & Trust Signals

Customer support and clear trust signals are foundational to any successful online business, especially when dealing with refurbished products where buyers might have more questions or concerns. Untech.com.au provides some signals on their homepage, but there are areas where they could significantly enhance confidence.

Stated Trust Signals

Untech.com.au makes several statements aimed at building trust:

• “Trusted store (1000s of satisfied customers)”: This is a direct appeal to social proof. It implies a large, happy customer base, which is generally a good indicator.
• “Top quality products with 100% customer satisfaction”: Another strong claim. While “100% customer satisfaction” is a high bar, it signifies their commitment to quality.
• “Trusted sellers on marketplaces Over 99.5% positive feedback from thousands of satisfied customers”: This is a powerful statistic. If verifiable through direct links to their marketplace profiles (e.g., eBay, Amazon, or others where they operate), it would provide immediate, external validation of their trustworthiness.
• “Secure payments”: The mention of secure payment options (though not detailing which specific methods like PayPal, Stripe, etc., or showing security badges) is fundamental for e-commerce.
• “Comprehensive warranty”: As discussed, the 6-month warranty and 14-day return policy are key trust elements.

Customer Support Accessibility

This is an area where Untech.com.au’s homepage presentation could be strengthened. What’s readily apparent is:

• Login / Signup / My account links: These are standard for any e-commerce site, allowing users to manage their orders and profile.
• Cart link: Essential for shopping.
• “Recover password” / “Create your account”: Basic account management features.

However, what is not immediately obvious or prominent on the homepage is: Bloomex.com.au Review

• A direct phone number for enquiries or support.
• A live chat function.
• A clearly visible “Contact Us” link in the main navigation or header. While there might be a link in the footer or on an “About Us” page, best practice for online retailers is to make this readily accessible.
• An easily found email address.

For a business selling technical products, customers often have pre-purchase questions about specifications, compatibility, or post-purchase support issues. Easy access to direct communication channels is crucial. Without this, potential buyers might hesitate, feeling that getting help could be a cumbersome process if an issue arises.

Strengthening Trust

To further bolster their trust signals and customer support perception, Untech.com.au could consider:

1. Prominently Displaying Contact Information: A phone number, email, and a clear “Contact Us” link should be in the header or footer of every page.
2. Adding Live Chat: This offers immediate assistance and can significantly improve conversion rates by answering real-time queries.
3. Showcasing Security Badges: Displaying logos of trusted payment gateways (e.g., Visa, Mastercard, PayPal, Afterpay if offered) and security certifications (e.g., SSL certificate, PCI DSS compliance) can visually reinforce “secure payments.”
4. Linking to Marketplace Profiles: If they indeed have strong feedback on other marketplaces, linking directly to those profiles would provide concrete evidence of their “99.5% positive feedback.”
5. Customer Testimonials/Reviews: While they claim “1000s of satisfied customers,” featuring actual customer reviews or testimonials on the homepage (beyond just product reviews) would add more authentic social proof.
6. Physical Address or ABN: For an Australian business, displaying their ABN (Australian Business Number) and a physical business address (even if it’s an office or warehouse, not a retail front) on the website, typically in the footer or “About Us” page, adds significant credibility and compliance.

In conclusion, while Untech.com.au makes positive claims about its trustworthiness and customer satisfaction, the practical accessibility of direct customer support and verifiable external trust signals could be improved to instil maximum confidence in potential buyers.

Untech.com.au vs. Competitors

When evaluating Untech.com.au, it’s helpful to stack it up against other players in the Australian refurbished tech market. The landscape is quite varied, from official manufacturer refurbishers to large general retailers and dedicated refurbishing companies. Each has its own strengths and weaknesses.

Official Manufacturer Refurbishers (e.g., Dell Refurbished, HP Renew)

• Untech.com.au: Offers a mix of brands including Dell, HP, and Apple.
• Competitors: Dell and HP operate their own official refurbished outlets. These sites offer direct-from-manufacturer refurbished products, which means they come with original manufacturer warranties and often stricter quality control processes. You’re getting a product that the original maker has re-certified.
• Comparison: Untech.com.au provides a broader brand selection under one roof, which is convenient. However, Dell Refurbished or HP Renew might offer a higher level of perceived trust due to direct manufacturer backing, often with more comprehensive warranty options (e.g., 12 months or longer, sometimes with upgrade options). Untech’s 6-month warranty is good, but manufacturers might edge them out on this specific point.

Large Australian Retailers (e.g., Kogan.com, Centre Com, Scorptec)

• Untech.com.au: Specialises purely in refurbished tech, both new and used.
• Competitors: Large retailers like Kogan.com sometimes list refurbished or ex-demo stock. IT retailers like Centre Com or Scorptec primarily sell new goods but occasionally have refurbished items or clearance sections. Their main advantage is their overall brand recognition, extensive new product ranges, and typically well-established customer service infrastructure.
• Comparison: Untech.com.au’s dedicated focus on refurbished items means their inventory is usually more consistent for these types of products. Large retailers might have sporadic refurbished stock. Untech’s prices are competitive for refurbished goods, potentially beating the occasional refurbished deal from larger retailers due to their specialisation. However, the comprehensive support, broad product categories (new and refurbished), and physical presence (for some) of larger retailers can be a draw for customers seeking a one-stop shop or in-person assistance.

Dedicated Refurbished Marketplaces (e.g., Reebelo Australia)

• Untech.com.au: Operates as a direct seller of refurbished tech.
• Competitors: Marketplaces like Reebelo Australia aggregate refurbished electronics from various sellers. They act as an intermediary, often offering a standard warranty and return policy across all sellers on their platform.
• Comparison: Untech.com.au controls its entire supply chain and refurbishment process, which can lead to more consistent quality. Marketplaces, while offering a wider selection due to multiple sellers, can sometimes have more variability in product quality if the vetting process isn’t stringent. Reebelo, for instance, has a good reputation for its quality control over its sellers and offers up to a 12-month warranty, which is longer than Untech’s 6 months. Untech’s strength here is its direct-to-consumer model, potentially cutting out intermediary fees.

Auction & Clearance Sites (e.g., GraysOnline)

• Untech.com.au: Fixed-price sales.
• Competitors: GraysOnline is a prominent Australian online auction and retail platform that often features refurbished or ex-government/corporate tech. Prices can be extremely competitive, but the buying experience is different.
• Comparison: Untech.com.au provides clear, set prices, which is appealing for buyers who want to know exactly what they’re paying upfront. GraysOnline, being an auction site, involves bidding, and items are often sold “as is” with limited warranties (or sometimes none at all), and return policies can be much stricter. Untech.com.au offers far more transparency and less risk in the buying process with its stated warranty and return policy.

In summary, Untech.com.au carves out a niche by specialising in refurbished tech with a clear warranty and competitive pricing. Its main challenge against larger or official competitors lies in building the same level of pervasive trust through easily accessible support and verified external credibility, which is paramount in the online retail space.

How to Cancel Untech.com.au Subscription (Account and Newsletter)

When it comes to online services and purchases, knowing how to manage or cancel subscriptions and accounts is as important as the purchase itself. Based on the Untech.com.au homepage, they primarily operate as an e-commerce store selling refurbished tech, not a subscription-based service for products. However, there are two main “subscriptions” a user might want to manage or cancel: their customer account and their email newsletter subscription.

Cancelling Your Customer Account

Untech.com.au features a “Login / Signup” and “My account” section. If you’ve created an account to make purchases, manage orders, or track shipping, this is your primary portal.

1. Login to Your Account: The first step is to log into your account on the Untech.com.au website. You’ll typically find a “Login” or “My Account” link in the header or footer of the page.
2. Navigate to Account Settings: Once logged in, look for a section like “Account Details,” “Profile,” “Settings,” or “Manage Account.”
3. Look for Deactivation/Deletion Option: Reputable websites usually provide an option to deactivate or request the deletion of your account within these settings. This is often a self-service option.
4. Contact Customer Support (If No Self-Service Option): If you cannot find a clear option to delete your account directly, you will need to contact Untech.com.au’s customer support.
   • Find Contact Information: As noted previously, direct contact information isn’t immediately prominent on their homepage. You’ll need to navigate to their “About Us” page or look for a “Contact Us” link in the footer to find an email address or contact form.
   • Submit a Request: Clearly state your intention to cancel and delete your account. Provide your account details (e.g., email address associated with the account) to help them locate your profile.
   • Follow Up: Keep a record of your communication and follow up if you don’t receive a response within a reasonable timeframe (e.g., 2-3 business days). Data privacy regulations, like the Australian Privacy Principles, mean they should have a process for handling such requests.

Important Note: Deactivating an account typically means your past order history might still be retained for a period for legal or accounting purposes, but your personal information will be suppressed or anonymised from general access. Full deletion might take longer and depends on the company’s data retention policies.

Cancelling Your Email Newsletter Subscription

The Untech.com.au homepage prominently features a section: “Get discounts, the hottest deals & more! Subscribe for exclusive offers and the latest news from us.” If you’ve signed up for this newsletter, cancelling it is usually a straightforward process.

1. Find the Unsubscribe Link: The easiest and most common way to unsubscribe is to open any email you’ve received from Untech.com.au (e.g., a promotional email, a sales alert).
2. Locate the “Unsubscribe” Link: Scroll to the very bottom of the email. By law (and good practice), there should be a clearly visible “Unsubscribe,” “Manage Preferences,” or “Opt-Out” link.
3. Click and Confirm: Click this link. You will typically be taken to a web page where you can confirm your unsubscription. Some sites might ask for a brief reason for leaving, which is optional.
4. Confirmation: You should receive a confirmation message, either on the webpage or via email, stating that you have been successfully unsubscribed. It might take 24-48 hours for your request to be processed and for emails to stop completely.

Alternative (If Unsubscribe Link is Missing or Not Working): Evee.com.au Review

• Contact Customer Support: If you have trouble finding or using the unsubscribe link, or if you continue to receive emails after unsubscribing, contact Untech.com.au’s customer support (via email or contact form, as mentioned above) and request to be removed from their mailing list.

Remember, managing your online presence, even for shopping accounts, is a good habit. Knowing how to opt-out of communications and control your data is an important aspect of digital literacy.

Comprehensive Look at Untech.com.au’s Product Categories

Untech.com.au organises its offerings into distinct product categories, making it easy for customers to navigate and find specific types of tech. Their focus is clearly on computers and related peripherals, covering both the professional and general consumer market with an emphasis on refurbished goods.

1. Desktop Computers

• Focus: This section is dedicated to static computing units, primarily featuring refurbished business-grade desktops. The homepage showcases popular brands like Dell Optiplex and HP EliteDesk/ProDesk.
• Key Products:
  • Dell Optiplex 7050 SFF Desktop PC i5 7500 Win 10 Pro WiFi: An example of their mid-range offerings, catering to users needing reliable office or home computing.
  • HP EliteDesk 800 G2 Mini PC i5 6500T Win 10 Pro + WiFi: Highlights their compact and space-saving mini PC options, ideal for small offices or minimalist setups.
  • Dell Optiplex 9020 SFF Desktop PC i7 4770 16GB RAM 256GB SSD Win 10 + Wifi: Demonstrates their inclusion of higher-performance configurations for more demanding users.
• Value Proposition: These refurbished desktops offer significant cost savings compared to new equivalents, making powerful computing accessible. They often come with Windows Pro versions pre-installed, adding value.
• Target Audience: Small businesses, home office users, students, and budget-conscious individuals looking for reliable and powerful desktop solutions without the new-product price tag.

2. Laptops

• Focus: The laptop section presents a wide array of refurbished portable computing devices, primarily from business-oriented lines known for durability and performance. Brands like HP EliteBook, Lenovo ThinkPad, and Dell Latitude are prominent.
• Key Products:
  • HP EliteBook 840 G5 14″ FHD i5 8250U 16GB RAM 256GB SSD Win 11 Pro: A popular model for professionals, balancing portability with performance.
  • Lenovo ThinkPad X1 Extreme G1 15″ FHD i7 8750H 32GB RAM 512GB SSD 1050Ti Win 11: Showcases higher-end, more powerful options, potentially suitable for content creation or light gaming.
  • ASUS C202 11.6″ Chromebook N3060 16GB Storage Chrome OS: An entry-level option, appealing to students or those needing a basic, lightweight device for web browsing and cloud-based tasks.
• Value Proposition: Access to enterprise-grade laptops at reduced prices, often more robust and durable than consumer-grade new laptops at a similar price point.
• Target Audience: Students, mobile professionals, and users needing dependable portable computing for everyday tasks to more demanding applications.

3. Monitors

• Focus: This category offers refurbished display solutions from reputable manufacturers, catering to various user needs from basic office work to more advanced visual tasks.
• Key Products:
  • Dell Ultrasharp U3415W 34″ 3440 x 1440 21:9 Curved Monitor: A premium offering, ideal for productivity, multi-tasking, or immersive experiences, demonstrating their range beyond basic screens.
  • Lenovo ThinkVision T24i-10 23.8″ FHD IPS Monitor: A common, reliable full HD monitor suitable for general office work or home use.
• Value Proposition: Affordable access to quality displays, including larger and curved options, for enhanced productivity or entertainment.
• Target Audience: Anyone setting up a home office, expanding their existing desktop setup, or needing a secondary display.

4. Apple Products

• Focus: A dedicated section for refurbished Apple devices, including MacBooks, iPads, and iMacs. This is a significant offering given Apple’s popularity and the typically high cost of their new products.
• Key Products:
  • Apple iPad 9th Gen 64GB WiFi – Space Grey: A recent iPad model, highly sought after for its versatility and performance.
  • Apple iMac 21.5″ FHD 2017 i5 8GB RAM 256GB Storage macOS Ventura: Provides an opportunity to own an iMac at a considerably lower price point.
  • Apple MacBook Pro 2017 13″ i5 8GB RAM 128GB SSD macOS Ventura – Space Grey: Offers access to Apple’s professional laptop line for users on a budget.
• Value Proposition: Significant savings on premium Apple hardware, making the ecosystem more accessible to a wider audience. Refurbished Apple products are often in high demand due to their longevity and resale value.
• Target Audience: Apple enthusiasts, students, creative professionals, and general users who prefer the macOS or iPadOS ecosystem but are looking for cost-effective options.

5. Docking Stations & Microsoft Products (Surface)

• Focus: These categories provide essential accessories and a specific brand focus to complement their main computer offerings.
• Docking Stations: Crucial for laptop users who want to connect multiple peripherals (monitors, keyboards, external drives) easily.
• Microsoft Products (Surface): Indicates they also carry refurbished Microsoft Surface devices, which are known for their tablet-laptop hybrid form factors and touch capabilities.

Overall, Untech.com.au’s product categories are well-defined and cater to a broad spectrum of tech users. By concentrating on popular brands and offering a wide range of refurbished options within each category, they position themselves as a go-to source for affordable and quality pre-owned technology in Australia.

FAQ

How reliable are refurbished products from Untech.com.au?

Based on the website, Untech.com.au states they offer “Certified Pre-Owned devices” with an “industry-leading warranty” and a “6 month warranty on used and refurbished products.” They also claim “100% customer satisfaction” and “Over 99.5% positive feedback from thousands of satisfied customers” on marketplaces, suggesting a focus on reliability for their refurbished tech.

What kind of warranty does Untech.com.au offer?

Untech.com.au provides a 6-month warranty on all their used and refurbished products. This is a standard warranty period for many refurbished electronics in Australia, offering peace of mind for buyers.

Can I return a product to Untech.com.au if I change my mind?

Yes, Untech.com.au explicitly states a “14-day return” policy on their homepage. You should check their full terms and conditions for specific details on eligibility and procedures for change-of-mind returns.

Does Untech.com.au ship Australia wide?

Yes, Untech.com.au confirms “Australia wide delivery” on their homepage, ensuring that customers across the continent can access their products.

Are Untech.com.au’s products locally sourced in Australia?

Yes, the website prominently states “Locally sourced stock,” which suggests their products are acquired within Australia, potentially leading to quicker delivery times and supporting local supply chains.

What payment options does Untech.com.au support?

While the homepage mentions “Secure payments,” it does not specify the exact payment methods (e.g., credit card, PayPal, Afterpay). You would typically find this information during the checkout process or on a dedicated payment information page.

How do Untech.com.au’s prices compare to new products?

Untech.com.au explicitly states their belief that “the only difference between purchasing a new or Certified Pre-Owned device should be price.” Their product listings often show significant savings, with sale prices being substantially lower than the original regular prices, sometimes up to 45% off. Finefoams.com.au Review

What brands of refurbished tech does Untech.com.au sell?

Untech.com.au sells refurbished products from popular brands including Dell, HP, Lenovo, and Apple. Their inventory covers a range of desktops, laptops, and monitors from these manufacturers.

How can I contact Untech.com.au customer support?

The website’s homepage does not prominently display a direct phone number or live chat. You would typically need to look for a “Contact Us” or “About Us” link, usually found in the footer, to find their email address or a contact form.

Does Untech.com.au sell new products as well as refurbished?

Based on the homepage text, Untech.com.au is primarily focused on “new and refurbished products,” suggesting they offer a mix, but their emphasis and most visible products are “Certified Pre-Owned.”

Is it safe to buy refurbished tech online?

Generally, yes, if purchasing from a reputable seller with clear warranty and return policies. Untech.com.au’s stated 6-month warranty and 14-day return policy aim to provide a level of safety for online refurbished tech purchases.

How can I track my order from Untech.com.au?

Typically, after placing an order, you would receive a confirmation email with tracking information. If you created an account, you might also be able to track your order directly through your “My account” section on their website.

What does “Certified Pre-Owned” mean for Untech.com.au products?

“Certified Pre-Owned” usually implies that the device has undergone a professional inspection, testing, and repair process to ensure it meets certain quality and functional standards before being resold. Untech.com.au backs this with their industry-leading warranty.

Can I get technical support for my purchased device from Untech.com.au?

Untech.com.au states “Quality & support guaranteed” on their homepage. For technical support, you would need to contact their customer service via the methods available (likely email or contact form) to discuss any issues covered by their warranty.

Does Untech.com.au offer financing options like Afterpay or Zip Pay?

The homepage mentions “Secure payments” but does not explicitly list specific financing options. To confirm if they offer services like Afterpay or Zip Pay, you would need to proceed to the checkout or check their full terms and conditions.

Are the operating systems on Untech.com.au’s refurbished computers genuine?

While not explicitly stated for every product, the listings for laptops and desktops often mention pre-installed genuine operating systems like “Win 10 Pro,” “Win 11 Pro,” or “macOS Ventura,” suggesting they come with legitimate software.

How does Untech.com.au ensure product quality for refurbished items?

Untech.com.au states they offer “Top quality products with 100% customer satisfaction” and provide an “industry-leading warranty,” indicating they have processes in place to ensure quality control for their refurbished inventory, though the specific steps of their refurbishment process are not detailed on the homepage. Lgfridgefilter.com.au Review

Can I sell my old tech to Untech.com.au?

The homepage content focuses on selling refurbished tech to customers. There is no information provided about buying used tech from individuals. You would need to contact them directly to inquire about such possibilities.

How often does Untech.com.au update its stock?

The website displays popular devices and offers from various categories, suggesting a regular refresh of inventory. However, the specific frequency of stock updates is not mentioned. Refurbished stock often depends on what becomes available from their sourcing.

Are there any physical stores for Untech.com.au?

Based on the website’s homepage information, Untech.com.au appears to be an online-only retailer focused on “Australia wide delivery.” There is no mention of physical retail locations.