Based on the information available on the Claritigroup.ca homepage, there is no indication of a subscription model or a free trial period for their services. Their business model appears to be project-based or consultation-based, where clients engage them for specific HR or organizational development projects. Therefore, the concept of “cancelling a subscription” in the traditional sense (like a monthly service) doesn’t seem to apply to Claritigroup.ca.
However, if you have engaged Claritigroup.ca for a specific service or project, and you need to terminate that engagement, here’s a general approach you would typically follow for professional consulting services:
Review Your Service Agreement or Contract
This is the most critical first step. When you initially engaged Claritigroup.ca, you would have signed a service agreement, contract, or statement of work (SOW). This document will explicitly outline:
- Termination Clauses: The conditions under which either party can terminate the agreement.
- Notice Period: The required notice period for termination (e.g., 30, 60, or 90 days).
- Fees for Early Termination: Any penalties or outstanding fees due upon early termination.
- Deliverables Upon Termination: What deliverables or work-in-progress would be provided or paid for at the point of termination.
- Refund Policy: If any part of the payment is refundable.
Actionable Step: Locate your signed contract with Claritigroup.ca and carefully read all clauses related to termination, cancellation, and payment obligations.
Communicate Directly with Claritigroup.ca
Once you understand the terms of your agreement, the next step is to initiate formal communication.
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- Contact Your Project Manager or Primary Contact: Reach out to the individual at Claritigroup.ca who is managing your project or who was your main point of contact.
- Formal Written Notice: Always follow up any verbal communication with a formal written notice (email is acceptable, but a certified letter offers more proof of delivery). This written notice should clearly state your intent to terminate the engagement, citing the relevant clauses from your contract.
- State Effective Date: Clearly specify the effective date of termination, adhering to any notice periods outlined in your contract.
- Reason for Termination (Optional but Recommended): While not always legally required unless specified in the contract, providing a professional and concise reason for termination can help maintain a good relationship and potentially facilitate a smoother process.
Address Outstanding Payments and Deliverables
Before finalizing the termination, clarify any outstanding financial obligations and deliverables.
- Invoice Review: Request a final invoice detailing all services rendered up to the termination date, ensuring it aligns with the contract terms.
- Payment Settlement: Be prepared to settle any outstanding payments as per the contract.
- Data Transfer/Handover: Discuss how any client data, documents, or work products developed during the engagement will be transferred back to your organization. Ensure all intellectual property (IP) is properly handed over or destroyed as per your agreement.
Seek Legal Counsel if Necessary
If the contract is complex, or if you anticipate disputes regarding the termination terms or financial obligations, it’s advisable to seek legal counsel specializing in contract law before taking formal steps. This ensures your actions are legally sound and protect your interests. Claritigroup.ca Alternatives
In summary, since Claritigroup.ca does not appear to offer a subscription service, “cancellation” would involve terminating a specific project or service agreement according to the terms outlined in your contract with them. Always prioritize clear communication and adherence to contractual obligations.
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