How to Cancel resumepeople.ca Subscription or Service

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Cancelling a service, particularly one that involves personalized work like resume writing, typically follows a specific process outlined by the provider. While Resumepeople.ca’s homepage doesn’t detail a direct “cancel subscription” link, understanding common practices for such services, combined with the information available on their site, can help guide the process.

Read more about resumepeople.ca:
resumepeople.ca Review & First Look
Is resumepeople.ca Legit?
Does resumepeople.ca Work?
resumepeople.ca Pros & Cons
resumepeople.ca Alternatives
Is resumepeople.ca a Scam?

Understanding the Service Model

Resumepeople.ca appears to operate on a project-based service model rather than a recurring subscription model, at least for the core resume writing service. Clients “SELECT YOUR PACKAGE” and likely pay for a one-time service or a defined set of services (e.g., resume, cover letter, LinkedIn profile). For coaching services, there might be pre-paid sessions or packages. Therefore, “cancellation” might refer more to withdrawing from an ongoing project or cancelling future coaching sessions rather than stopping a recurring monthly charge.

First Steps for Cancellation

  1. Review Your Agreement/Contract: The most crucial first step is to review any service agreement, contract, or terms and conditions you received upon signing up or purchasing a package. This document should outline cancellation policies, refund eligibility, and any associated fees.
  2. Contact Customer Service Directly: Given the personalized nature of their service, the most effective way to cancel is likely through direct communication.
    • Phone: Call their toll-free number: 1-888-761-2335. This allows for immediate discussion and clarification.
    • Email/Contact Form: Use the contact form available on their website, or if an email address was provided during sign-up, send a formal email. State your intention to cancel clearly, provide your client ID or order number, and briefly explain your reason.
  3. Client Login Portal: Check your “Client Login” area (https://work.careersexpert.com/?c=can). There might be options or information regarding your active projects and how to manage them, including potential cancellation requests.

Considerations for Cancellation

  • Stage of Service: The ability to cancel and potential for a refund will heavily depend on how far along the service process you are.
    • Before Work Begins: If you cancel shortly after payment but before any work has commenced (e.g., before your initial consultation or before a writer has been assigned), you might be eligible for a full or partial refund.
    • During Work-in-Progress: If the writer has already started work, conducted consultations, or delivered initial drafts, a full refund is unlikely. There might be a prorated charge for work completed or a cancellation fee.
    • After Service Completion: Once the resume or service has been delivered and completed, a cancellation would typically not result in a refund, as the service has been rendered.
  • Refund Policy: As noted in the “Pros & Cons” section, a general refund policy is not immediately transparent on Resumepeople.ca’s homepage. It’s imperative to inquire about this directly with their customer service. Some services might offer satisfaction guarantees or revision periods instead of monetary refunds.

Best Practices for Cancelling

  • Communicate in Writing: Even if you call, follow up with an email summarizing your conversation and cancellation request. This creates a paper trail for your records.
  • Be Specific: Clearly state what service you wish to cancel and provide all necessary identifying information.
  • Understand Terms: Do not hesitate to ask questions about cancellation fees, refund timelines, and any implications for future service if you were considering revisions or additional coaching.

Since Resumepeople.ca specializes in professional writing, cancellations often involve discussions about work already performed. Transparency from the client’s end, and a clear understanding of their service agreement, will streamline the process.

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