Airparq.co.uk Review

Based on checking the website Airparq.co.uk, the service appears to offer airport meet and greet parking, aiming to provide a seamless travel experience. However, a strict review reveals several critical areas that warrant a cautious approach. While the premise of convenience is there, the absence of crucial information regarding security, liability, and operational transparency raises significant concerns for potential users.

Overall Review Summary:

• Trustworthiness: Moderate to Low. Lacks specific details on security measures and significant liability disclaimers.
• Transparency: Low. Limited information on physical parking facilities, insurance specifics, and full operational procedures.
• Ease of Use: High. The booking system and overall website navigation seem straightforward.
• Customer Support: Appears to be available, but the quality of support cannot be fully assessed from the homepage alone.
• Value for Money: Unclear. Pricing structure doesn’t include all potential fees (e.g., airport access, ULEZ), making true cost opaque.
• Ethical Consideration (Islamic Perspective): From an ethical standpoint, the service itself (parking) is permissible. However, the lack of transparency regarding vehicle safety, specific insurance details, and potential hidden fees could lead to ambiguity or unexpected costs, which goes against principles of clarity and fairness in transactions. The disclaiming of responsibility for theft or damages while parked is a significant red flag that contradicts the expectation of safeguarding entrusted property.

The website emphasizes “Expertise You Can Trust” and “Satisfaction Guaranteed,” yet the detailed FAQs contradict some of these claims, particularly concerning vehicle safety and liability. The statement, “However, it’s important to note that any theft or damages that occur while parked are the owner’s responsibility,” is a major point of concern. This effectively shifts the burden of risk entirely onto the vehicle owner, which is an unusual and potentially unfair clause for a service entrusted with a valuable asset. For any service dealing with entrusted property, the expectation of safeguarding it should be paramount, and a clear disclaimer of responsibility undermines trust. Without explicit details on their secured parking facilities (e.g., CCTV, manned security, type of compound) and comprehensive insurance coverage that truly protects the customer’s vehicle while parked, the service’s trustworthiness is significantly diminished.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Best Alternatives for Ethical & Reliable Travel Services:

When it comes to travel, especially parking and related services, ensuring peace of mind and ethical practices is paramount. Since Airparq.co.uk raises concerns regarding liability and transparency, here are some robust and ethical alternatives for various travel needs, focusing on services that offer clarity and strong customer protection:

• NCP Parking: NCP is one of the UK’s largest and most established car park operators, offering secure, manned parking facilities across major airports and city centres. Their transparency on security measures and clear terms of service make them a reliable choice.

  

  • Key Features: Large network of secure car parks, often on-site or very close to terminals, pre-booking options, clear security protocols (CCTV, patrols).
  • Average Price: Varies widely by location and duration, generally competitive for secured, reliable parking.
  • Pros: Highly reputable, strong security, convenient locations, clear liability terms.
  • Cons: Can be more expensive than some off-site options, not always a ‘meet and greet’ service.

• APH Airport Parking & Hotels: APH (Airport Parking & Hotels) is a well-regarded independent provider of airport parking and hotel packages across the UK. They often have dedicated, secure parking facilities with good transfer services or reliable meet & greet options.

  • Key Features: Secure compounds, Park Mark accredited (police-approved security), regular transfers, comprehensive insurance, flexible booking.
  • Average Price: Mid-range, offering good value for secure and convenient parking.
  • Pros: Excellent customer reviews, high security standards, various parking options (on-site, off-site, meet & greet), transparent terms.
  • Cons: Prices can fluctuate based on demand, some off-site locations might require longer transfer times.

• Official Airport Parking (e.g., Heathrow Airport Parking): Booking directly with the airport’s official parking services often provides the highest level of security and convenience, as these facilities are typically on-site or very close to terminals.

  • Key Features: Directly managed by the airport, highest security standards, immediate access to terminals, often with various options (long stay, short stay, valet).
  • Average Price: Often at the higher end, reflecting direct access and premium security.
  • Pros: Unmatched convenience, top-tier security, clear and direct communication, strong customer protection policies.
  • Cons: Can be the most expensive option, availability might be limited during peak times.

• ParkVia (Aggregator for Airport Parking): ParkVia is an online platform that allows you to compare and book airport parking from various providers, including established names. This helps in finding options that fit specific security and budget requirements.

  • Key Features: Comparison tool for multiple providers, reviews, range of parking types, often includes secure and Park Mark accredited options.
  • Average Price: Varies as it aggregates, but helps in finding competitive deals.
  • Pros: Broad selection, user reviews help in assessing reliability, can find good discounts.
  • Cons: The ultimate responsibility lies with the chosen parking provider, so careful selection is key.

• Trusted UK Travel Insurance Providers (e.g., Direct Line Travel Insurance): While not a parking service, comprehensive travel insurance is an essential ethical safeguard for any journey. It covers unforeseen circumstances like lost luggage, medical emergencies, and even potential car-related issues if specified in the policy.

  • Key Features: Coverage for medical emergencies, trip cancellation, lost luggage, personal liability.
  • Average Price: Varies based on coverage level, duration, and destination.
  • Pros: Provides crucial financial protection, peace of mind, adherence to UK regulatory standards.
  • Cons: Requires careful reading of terms and conditions to ensure adequate coverage.

• UK-Based Vehicle Tracking Devices (e.g., ScorpionTrack): For those deeply concerned about vehicle security when parking with third-party services, installing a reputable vehicle tracking device offers an additional layer of protection. This doesn’t replace the parking provider’s responsibility but adds personal control.

  • Key Features: GPS tracking, geofencing, motion alerts, often Thatcham approved.
  • Average Price: £200-£500 for the device, plus subscription fees.
  • Pros: Enhanced security, potential for quick recovery in case of theft, direct control over vehicle location.
  • Cons: Additional cost, requires professional installation for Thatcham approval, relies on mobile network coverage.

• UK-Based Dash Cams with Parking Mode (e.g., Nextbase Dash Cam): A dash cam with parking mode can record incidents around your vehicle while it’s parked, providing evidence in case of damage or attempted theft. This adds a layer of personal accountability and evidence gathering.

  • Key Features: High-resolution recording, motion detection, G-sensor for impact detection, loop recording.
  • Average Price: £100-£300.
  • Pros: Provides visual evidence, acts as a deterrent, relatively easy to install.
  • Cons: Requires a constant power source or dedicated battery pack for long-term parking, limited scope (only what the camera sees).

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Airparq.co.uk Review: A Deep Dive into Airport Parking Claims

Navigating airport parking can often feel like a game of chance, especially when entrusting your vehicle to a third-party service. Airparq.co.uk positions itself as a stress-free solution for meet and greet airport parking in the UK. However, a thorough examination of their website and stated policies reveals several areas that warrant careful consideration before committing to their service. For any consumer, particularly those valuing transparency and accountability, understanding the intricacies of such offerings is paramount. Let’s peel back the layers and assess Airparq.co.uk.

Airparq.co.uk Review & First Look

Upon first glance, Airparq.co.uk presents a clean, modern, and user-friendly interface. The design focuses on simplicity, highlighting the “seamless parking” and “stress-free travel” narrative. The immediate impression is one of professionalism and convenience. The site clearly outlines a three-step process: Book Online, Drop-off at Terminal, and Pick-up at Arrival, which is straightforward and easy to understand.

• Initial Appeal: The website effectively uses large, rotating hero images and concise text to convey its core value proposition. The promise of expertise and unparalleled convenience is immediately evident.
• Customer Testimonials: The homepage prominently features customer reviews, specifically from Trustpilot. While some reviews praise the service, it’s crucial to note the presence of negative feedback, such as one user receiving the “WRONG car.” This immediate display of mixed reviews, though transparent, serves as an early indicator that the service may not consistently deliver on its “satisfaction guaranteed” promise.
• Key Information Accessibility: Essential links like “Contact Us,” “Terms of Use,” and “Privacy Policy” are clearly visible, which is a positive sign for transparency. However, the content within these links requires closer inspection.

Airparq.co.uk Pros & Cons

When evaluating any service, a balanced view of its advantages and disadvantages is essential. For Airparq.co.uk, while there are clear benefits in terms of convenience, there are equally significant drawbacks, particularly concerning liability and operational transparency.

Pros:

• Convenience: The meet and greet model is inherently convenient, eliminating the need to search for parking spots or transfer via shuttle. You drive directly to the terminal, hand over your keys, and your car is waiting upon your return. This can be a significant time-saver, especially for families or those with heavy luggage.
• User-Friendly Booking System: The website interface for booking appears intuitive and easy to navigate, allowing for quick reservations.
• Flight Tracking: Airparq.co.uk states they track flights in real-time, which theoretically means they are aware of delays and can adjust car collection/drop-off times accordingly. This feature is crucial for managing travel uncertainties.
• Direct Terminal Service: The core benefit is the direct drop-off and pick-up at the terminal, removing the typical hassles associated with airport parking. This reduces physical effort and logistical complexity.
• Sign-up Offer: A 15% discount for first-time users is a compelling incentive for new customers to try the service. This kind of introductory offer is a common marketing strategy to attract initial business.

Cons:

• Significant Liability Disclaimer: This is the most glaring concern. The FAQ section explicitly states: “However, it’s important to note that any theft or damages that occur while parked are the owner’s responsibility.” This completely shifts liability away from Airparq.co.uk for damages or theft while the vehicle is parked at their facilities. This is a critical point that potential customers must understand, as it implies a severe lack of accountability for a service that takes possession of your valuable asset. Reputable parking services typically offer clear insurance coverage for such eventualities.
• Lack of Parking Facility Details: The website does not provide specific information about where the vehicles are actually parked. There’s no mention of whether the facilities are secured, monitored by CCTV, manned 24/7, or hold any industry accreditations like Park Mark. This lack of transparency about the physical security of the parking location is a significant red flag.
• Unclear Insurance Coverage: While the FAQ mentions “during the transit to and from the airport, your vehicle is fully protected by our insurance,” the scope and specifics of this insurance are not detailed. More importantly, the exclusion of protection while parked makes this partial coverage less reassuring. Customers need to know the type of policy, coverage limits, and any excesses that might apply.
• Hidden Fees/Exclusions: The website states that “prices exclude airport access fees” and that customers are responsible for ULEZ charges for both drop-off and collection days. While transparency about these exclusions is present, they represent additional costs that might not be immediately apparent when viewing the headline price, potentially leading to budget surprises. This lack of an all-inclusive price can be frustrating for consumers.
• Mixed Customer Reviews: Despite showcasing positive reviews, the presence of critical feedback (e.g., “Gave us the WRONG car…”) on the homepage itself indicates potential inconsistencies in service quality and operational management.
• No Information on Staff Vetting: There’s no mention of how their valets or drivers are vetted, insured, or trained. When entrusting your car keys to someone, knowing their professional standards and background is crucial.
• Absence of Industry Accreditations: Many reputable airport parking services boast accreditations like the “Park Mark” award, which signifies that the car park has been vetted by the police and has met a stringent set of security standards. Airparq.co.uk makes no mention of any such accreditations.

Airparq.co.uk Features

Airparq.co.uk highlights a few key features designed to simplify the airport parking experience. These primarily revolve around the core concept of meet and greet, aiming for convenience and efficiency.

• Meet & Greet Service: This is the flagship feature. Customers drive their vehicle directly to the terminal, where an Airparq valet meets them to collect the car. Upon return, the car is brought back to the terminal. This eliminates the need for bus transfers or long walks to off-site car parks.
  • Benefit: Ideal for travellers with heavy luggage, young children, or those seeking maximum time efficiency.
  • Operation: The service relies on timely coordination between the customer and the valet.
• Online Booking System: The website offers a digital platform for reserving parking spots. This allows customers to book in advance, securing their space and potentially benefiting from early bird discounts.
  • Functionality: Likely includes date selection, vehicle details input, and payment processing.
  • Convenience: Accessible 24/7 from any device with internet access.
• Real-time Flight Tracking: Airparq.co.uk states that they monitor flight arrivals. This feature is intended to ensure that their team is aware of any delays or early arrivals, allowing them to adjust vehicle collection and drop-off times accordingly.
  • Purpose: Aims to minimise waiting times for customers upon their return.
  • Impact: Reduces stress associated with unpredictable flight schedules.
• Customer Support: The website provides a “Contact Us” section, suggesting that customer support is available for queries, modifications, or assistance. While specific hours or channels (phone, email, live chat) aren’t detailed on the homepage, its presence is a standard expectation.
  • Role: Handles booking changes, cancellations, and general inquiries.
• Sign-up Discount: A promotional offer of 15% off the first booking for new customers who sign up for marketing communications.
  • Marketing Strategy: Encourages new user acquisition.
  • Value: Provides an immediate cost saving for first-time users.

While these features contribute to a streamlined user experience, the lack of transparency regarding the execution of these features – particularly the security and accountability aspects of the meet and greet service – remains a significant gap. For instance, knowing where the cars are taken after drop-off and the security measures in place at those undisclosed locations is as critical as the convenience of the service itself. Zapaka.co.uk Review

How to Cancel Airparq.co.uk Booking

Understanding the cancellation policy is crucial for any booking, especially when travel plans can change unexpectedly. Airparq.co.uk states that customers can modify or cancel their booking up to a certain time before their scheduled arrival. However, the exact timeframe and any potential fees are not explicitly detailed on the homepage or within the readily available FAQs.

• General Policy Indication: The phrase “Check our booking policy for details” or “contact our customer support team for assistance” suggests that the specifics are held within their full ‘Terms of Use’.
• Importance of Terms: Customers are advised to thoroughly read the “Terms of Use” document (linked at the bottom of their homepage) before booking. This document should outline the precise cancellation window (e.g., 24 hours, 48 hours), any administrative fees for cancellation or modification, and whether refunds are partial or full.
• Contacting Support: If the terms are unclear or if a booking needs to be cancelled urgently, reaching out to their customer support team (via the “Contact Us” link) would be the next step.
• Payment Implications: It’s common for parking services to have different cancellation rules for different booking types (e.g., non-refundable cheaper rates vs. flexible more expensive rates). Without direct information, this remains speculative for Airparq.co.uk.

Practical Steps for Cancellation:

1. Locate Booking Policy: Navigate to the “Terms of Use” link on the Airparq.co.uk website.
2. Review Cancellation Clause: Find the specific section detailing booking modifications and cancellations. Pay attention to deadlines and any associated fees.
3. Contact Customer Support (if needed): If the policy is unclear or if you require immediate assistance, use the contact details provided to speak with their team. Be prepared to provide your booking reference.

Crucial Advice: Always assume that if you are booking a service where you entrust your property, there should be clear, unambiguous terms regarding cancellation, modification, and, most importantly, liability for the duration they possess your property. The vagueness here is a concern.

Airparq.co.uk Pricing

The pricing structure for Airparq.co.uk is presented with a key caveat that impacts the final cost: “Do prices exclude airport access fees? Yes, the prices exclude airport access fees.” Furthermore, they state: “Also, the customer/owner has to bear the cost of paying the ULEZ if the vehicle does not meet the ULEZ standards. The customer has to pay ULEZ for both days (the day of dropoff and the day of collection).“

• Base Price vs. Final Price: This indicates that the initial price quoted during the booking process might not be the total amount paid. Customers need to factor in additional charges imposed by the airport (for vehicle access, typically at drop-off and pick-up zones) and potential ULEZ charges.
• Airport Access Fees: These are charges levied by airports themselves for vehicles entering specific zones (e.g., drop-off lanes, pick-up points). These can vary significantly by airport and might be charged per entry/exit. For a meet and greet service, this often means two separate airport access fees (one for drop-off, one for pick-up).
• ULEZ (Ultra Low Emission Zone) Charges: This applies specifically to airports within or bordering London’s ULEZ zone (e.g., Heathrow, Gatwick sometimes depending on expanded zone). If your vehicle does not meet the ULEZ emission standards, a daily charge applies. Airparq.co.uk clearly states this charge is borne by the customer for both the drop-off and collection days, meaning a minimum of two daily charges if applicable.
• Lack of Example Pricing: The website does not provide any indicative pricing examples or a transparent breakdown of how their base rates are calculated (e.g., per day, per week). This makes it difficult for potential customers to quickly gauge affordability without going through the full booking process.
• Dynamic Pricing: Like most parking services, it’s highly probable that Airparq.co.uk employs dynamic pricing, meaning rates will fluctuate based on demand, time of year (peak travel seasons), and how far in advance the booking is made. Booking “as early as possible” is recommended for availability, implying potential price benefits.
• Sign-up Discount: The 15% discount for first-time bookers is a positive, but it’s crucial to apply this discount to the base price before considering the additional airport and ULEZ fees.

Implication for Customers:
The pricing model demands that customers perform their own due diligence regarding airport access fees for their specific airport and check their vehicle’s ULEZ compliance. Failure to account for these additional costs can lead to an unexpected and potentially significant increase in the final bill, impacting the perceived value for money. Transparency on final costs is a cornerstone of ethical business practice. Firstclasstours.co.uk Review

Airparq.co.uk Alternatives

Given the critical issues surrounding liability and transparency with Airparq.co.uk, exploring robust and ethical alternatives for airport parking is paramount. The UK market offers several well-established and reputable providers that offer greater peace of mind and clearer terms.

• Official Airport Parking: Booking directly with the airport’s own parking services (e.g., Heathrow Airport Parking, Gatwick Airport Parking) is often the safest and most reliable option.
  • Advantages: Usually located on-site or very close to terminals, highest level of security (CCTV, manned patrols), clear terms and conditions, direct customer service, and full airport oversight.
  • Disadvantages: Can be more expensive than third-party options, but the enhanced security and peace of mind often justify the cost.
• Major Third-Party Providers with Park Mark Accreditation: Look for companies that explicitly state they have Park Mark accreditation. This is a police-backed scheme that assures the car park has met strict criteria for security, including CCTV, proper lighting, and secure fencing.
  • Examples: APH Airport Parking & Hotels, NCP Parking, Looking4Parking (an aggregator that lists Park Mark sites).
  • Advantages: Offer a range of parking options (meet & greet, park & ride), competitive pricing, and a strong commitment to vehicle security with external verification.
  • Disadvantages: Still requires customers to review individual terms, but the accreditation provides a baseline of security.
• Comparison Websites for Reputable Providers: Websites like ParkVia or Holiday Extras allow you to compare prices and features from various established parking companies. These platforms often highlight security features and accreditations.
  • Advantages: Conveniently compare multiple options, often find good deals, and access customer reviews for informed decisions.
  • Disadvantages: It’s still the customer’s responsibility to verify the specific terms and security measures of the chosen provider.
• Long-Term Parking with On-Site Security: If you prefer to park your own car and keep your keys, many airports and reputable third-party providers offer long-term parking facilities with robust security measures (e.g., barriers, patrols, surveillance).
  • Advantages: Complete control over your vehicle, clear security infrastructure.
  • Disadvantages: Requires shuttle transfers, potentially less convenient than meet and greet.

When choosing an alternative, prioritize providers that are explicit about:

• Security Measures: CCTV, manned security, fencing, lighting.
• Insurance Coverage: What happens if your car is damaged or stolen while in their care? This should be clearly stated and comprehensive.
• Accreditations: Look for Park Mark or similar industry certifications.
• Transparency of Fees: All-inclusive pricing or clear breakdown of additional charges.
• Customer Reviews: While not foolproof, consistently positive reviews that mention security and professionalism are a good indicator.

For any travel service, the principle of amanah (trustworthiness) is crucial. A service that takes possession of your property should demonstrate utmost care and clear accountability. Alternatives that provide detailed assurances on vehicle safety and liability are unequivocally preferable.

Airparq.co.uk vs. Established Parking Providers

Comparing Airparq.co.uk to established, reputable parking providers like Official Airport Parking services or well-known third-party companies such as APH or NCP, highlights significant differences, especially concerning transparency, security, and liability.

• Transparency and Information Disclosure: Porschehatfield.co.uk Review

  • Airparq.co.uk: Provides a basic overview of the service but lacks critical details on the actual parking facilities, security measures, and the specifics of their insurance coverage. The most concerning aspect is the explicit disclaimer of responsibility for theft or damages while the vehicle is “parked.”
  • Established Providers (e.g., APH, Official Airport Parking): Often provide extensive details on their websites regarding their parking compounds. This includes information on:
    • Security Features: Manned security, 24/7 CCTV, secure fencing, regular patrols, barrier entry/exit systems.
    • Accreditations: Many proudly display Park Mark awards, indicating police-approved security standards.
    • Insurance Policies: Clear statements on their liability and comprehensive insurance coverage for vehicles under their care. This typically covers damage or theft while the vehicle is in their possession, including transit and storage.
    • Physical Location: They often provide addresses or clear directions to their secure car parks.

• Liability and Insurance:

  • Airparq.co.uk: The major differentiator is their explicit statement that “any theft or damages that occur while parked are the owner’s responsibility.” This is a significant deviation from industry norms and places an undue burden on the customer. While they claim transit insurance, the period of storage is largely unprotected.
  • Established Providers: Generally assume responsibility for your vehicle’s safety while it is in their custody. Their terms and conditions will typically outline their insurance coverage for damage, theft, or loss. While there might be limitations (e.g., pre-existing damage, personal belongings), the core responsibility for the vehicle itself rests with the service provider.

• Pricing Transparency:

  • Airparq.co.uk: Transparent about excluding airport access fees and ULEZ charges, but this still means the quoted price is not the final price, requiring customers to calculate additional costs.
  • Established Providers: While also subject to airport access fees, many are clearer about total costs or offer packages that bundle certain fees. Some even absorb minor fees or provide more granular breakdowns upfront.

• Staff Vetting and Professionalism:

  • Airparq.co.uk: No information regarding the background checks, training, or professional standards of their valets/drivers.
  • Established Providers: Often highlight their professional, uniformed staff, and mention driver vetting, insurance, and training programs, instilling greater confidence in the handling of your vehicle.

• Customer Reviews and Reputation:

  • Airparq.co.uk: Displays mixed reviews, including concerning ones about receiving the wrong car. The lack of specific dates on some reviews can also be a minor red flag.
  • Established Providers: Tend to have a much larger volume of reviews and a higher percentage of consistently positive feedback over many years, reflecting a long-standing commitment to service quality and reliability.

In summary, while Airparq.co.uk offers the convenience of meet and greet, its fundamental flaws lie in its lack of transparency regarding vehicle security and, more critically, its disclaimer of liability for your car while it’s in their care. Established providers, by contrast, build trust through explicit security measures, comprehensive insurance, and a clear assumption of responsibility for the valuable asset they are entrusted with. For a service where you hand over your vehicle, the difference in liability terms is a deal-breaker for many consumers. Justpleachy.co.uk Review

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FAQ

How does Airparq.co.uk’s meet and greet parking service work?

Airparq.co.uk’s service operates in three steps: you book your parking spot online, drive directly to the airport terminal on your departure day where a valet collects your vehicle, and upon your return, your car will be brought back to the terminal for collection.

Is my vehicle safe with Airparq.co.uk?

Airparq.co.uk states that while your vehicle is parked at their facilities, it is “under surveillance and safeguarded.” However, it explicitly notes that “any theft or damages that occur while parked are the owner’s responsibility.” During transit to and from the airport, your vehicle is stated to be “fully protected by our insurance.”

Can I make changes to my Airparq.co.uk booking?

Yes, Airparq.co.uk allows you to modify or cancel your booking. You need to do this up to a certain time before your scheduled arrival. It is advised to check their full booking policy or contact their customer support for specific details regarding deadlines and potential fees.

What if my flight is delayed when using Airparq.co.uk?

Don’t worry. Airparq.co.uk claims to track flight arrivals in real-time, meaning their team should be aware of any delays. Your car is intended to be ready for you whenever you arrive, adjusting to your updated flight schedule.

How far in advance should I book my parking spot with Airparq.co.uk?

Airparq.co.uk recommends booking as early as possible to ensure availability, particularly during peak travel times. While they do accept last-minute bookings, these are subject to availability and likely higher prices. Uktilesales.co.uk Review

Do Airparq.co.uk prices include airport access fees?

No, the prices quoted by Airparq.co.uk exclude airport access fees. These are separate charges levied by the airport itself for entering specific zones (e.g., drop-off and pick-up areas) and must be paid by the customer.

Am I responsible for ULEZ charges when using Airparq.co.uk?

Yes, if your vehicle does not meet the ULEZ (Ultra Low Emission Zone) standards, the customer/owner is responsible for paying the ULEZ charge. This charge applies for both the day of drop-off and the day of collection.

Does Airparq.co.uk offer discounts for frequent travellers or long-term parking?

Yes, Airparq.co.uk states that they offer discounts for frequent travellers and for long-term parking. They advise contacting their customer support team for more information on their loyalty programs and any special offers available.

What should I do if my car is damaged while parked with Airparq.co.uk?

According to Airparq.co.uk’s FAQ, any theft or damages that occur while your vehicle is parked at their facilities are the owner’s responsibility. You would need to rely on your personal car insurance. However, during transit to and from the airport, they claim their insurance covers your vehicle.

Are Airparq.co.uk’s parking facilities secure?

Airparq.co.uk states that while your vehicle is parked, it is “under surveillance and safeguarded.” However, the website does not provide specific details on the security measures (e.g., CCTV, manned patrols, fencing, Park Mark accreditation) at their actual parking locations. Getsoldnow.co.uk Review

How do I contact Airparq.co.uk customer support?

You can find a “Contact Us” link on the Airparq.co.uk website. This section typically provides details on how to reach their customer support team, whether via phone, email, or an online contact form.

Is Airparq.co.uk a reputable company?

Airparq.co.uk presents itself professionally online, but critical review of its terms, particularly the liability disclaimer for parked vehicles and the lack of detail on security, raises concerns regarding its overall trustworthiness compared to well-established, fully insured parking providers.

What payment methods does Airparq.co.uk accept?

The website’s homepage does not explicitly list accepted payment methods. Typically, online booking systems like theirs accept major credit and debit cards (Visa, Mastercard, etc.). You would usually see the specific payment options during the checkout process.

Does Airparq.co.uk provide an immediate booking confirmation?

Yes, after completing your booking online with Airparq.co.uk, you would typically receive an immediate booking confirmation via email. This email should contain your booking reference and all relevant details.

Can I book Airparq.co.uk at any UK airport?

The website home page does not specify which airports Airparq.co.uk services. You would need to use their booking system to check availability for your specific airport and travel dates. Heronsreachgolf.co.uk Review

What if my car is not returned on time by Airparq.co.uk?

While Airparq.co.uk states they track flights and aim for seamless service, a customer review on their homepage mentions issues with drop-off and pick-up times being “more on time.” If your car is delayed, you would need to contact their customer support immediately.

What is the “Sign-up Offer” on Airparq.co.uk?

Airparq.co.uk offers a 15% discount on your first booking if you sign up for their marketing communications. This promotion is valid for new customers only and is typically applied during the booking process using a promo code.

Does Airparq.co.uk handle oversized vehicles?

The website’s FAQ does not specifically address whether they handle oversized vehicles (e.g., vans, motorhomes, large SUVs). You would need to check their terms and conditions or contact their customer support directly to confirm if there are any restrictions or additional charges for such vehicles.

What happens to my car keys with Airparq.co.uk?

With a meet and greet service like Airparq.co.uk, you hand over your car keys to their valet upon drop-off. They then drive your vehicle to their parking facility. Your keys are typically kept securely at their facility until your return.

Is Airparq.co.uk affiliated with the airport authorities?

No, Airparq.co.uk appears to be an independent third-party airport parking provider. They are not directly affiliated with or managed by airport authorities, which typically operate their own official parking services. Mikemartincoaching.co.uk Review