Al-murad.co.uk Review

Based on looking at the website al-murad.co.uk, the platform presents itself as a well-established retailer of tiles and natural stone in the UK. The site immediately highlights its extensive collection, numerous physical stores, and offers such as free click & collect and tile samples. However, a thorough review reveals several areas where it could improve to meet the standards of a truly comprehensive and trustworthy online presence. While the site clearly outlines its product offerings and logistical benefits, key elements that build user trust and provide transparent information are notably absent or hard to locate.

Here’s an overall review summary:

Overall Trustworthiness: Moderate. The presence of physical stores and clear product categories is positive, but crucial trust signals like easily accessible privacy policies, detailed terms of service, and clear contact information beyond a store locator are not immediately apparent.
Ease of Use: Good. The navigation is intuitive, and shopping by room is a helpful feature.
Product Information: Adequate. The homepage mentions a wide range of materials, but in-depth product specifications and customer reviews aren’t immediately visible.
Ethical Considerations (from an Islamic perspective): Generally permissible. The core business of selling tiles and building materials aligns with ethical trade principles. No clear indicators of forbidden practices like interest-based financing are present on the homepage, though a deeper dive into their payment options would be necessary.
Transparency: Lacking. Key legal and operational information is not prominently displayed, which can be a red flag for discerning online shoppers.
Customer Support Accessibility: Limited. While a store locator is present, direct online customer service channels (e.g., live chat, dedicated email, direct phone number) are not immediately obvious.

While al-murad.co.uk positions itself as “Britain’s Largest Independent Ceramic Tiles And Natural Stone Importer And Retailer,” the website’s homepage, which serves as the digital storefront, doesn’t fully capitalise on opportunities to build immediate trust and provide comprehensive information upfront. For a website aiming for market leadership, having clear, one-click access to policies, detailed FAQs, and robust customer service options is paramount. Without these, potential customers might hesitate, even with attractive offers like free delivery on orders over £599.

Here are some best alternatives for home improvement and building materials, focusing on ethical and transparent options:

B&Q
- Key Features: Wide range of DIY and home improvement products, extensive tile selection, garden supplies, tool hire, click & collect, home delivery, in-store design services.
- Average Price: Varies widely depending on product category, generally competitive for DIY market.
- Pros: Highly reputable, physical stores across the UK, comprehensive product range, frequent promotions, strong customer support.
- Cons: Can be overwhelming due to sheer size, delivery charges may apply for smaller orders.
Wickes
- Key Features: Specialises in building materials, DIY supplies, kitchens, and bathrooms. Offers project guides, trade accounts, and design consultations. Good selection of tiles and flooring.
- Average Price: Competitive, often targets trade professionals but accessible to general public.
- Pros: Strong focus on building and renovation, reliable delivery, useful online resources and guides, solid reputation.
- Cons: Less variety in general home decor compared to B&Q, some products might be trade-focused.
Screwfix
- Key Features: Fast click & collect service, extensive range of trade tools, hardware, and building essentials. While not a primary tile retailer, they stock related adhesives, grouts, and tiling tools.
- Average Price: Generally good value for trade-quality items.
- Pros: Incredibly fast service, excellent for professional and DIY essentials, wide network of stores, strong online presence.
- Cons: Limited range of aesthetic home finishing products like decorative tiles, more focused on tools and core materials.
Topps Tiles
- Key Features: UK’s largest tile and wood flooring specialist. Offers vast range of ceramic, porcelain, natural stone, and mosaic tiles. Provides design services, tile samples, and expert advice.
- Average Price: Mid to high range, reflecting specialist quality.
- Pros: Expertise in tiling, enormous selection, design support, good quality products, physical stores nationwide.
- Cons: Primarily focused on tiles, so less of a general home improvement store.
Toolstation
- Key Features: Similar to Screwfix, offering a broad range of tools, plumbing, electrical, and building supplies. Also carries tiling adhesives and related accessories. Fast service and widespread branches.
- Average Price: Competitive for trade supplies.
- Pros: Quick and efficient service, good stock availability, useful for immediate project needs.
- Cons: Like Screwfix, not a primary destination for decorative tiles themselves, more for the installation components.
Homebase
- Key Features: Covers a broad spectrum of home and garden products, including a decent selection of tiles, paint, flooring, and kitchen/bathroom fittings.
- Average Price: Varies, generally competitive.
- Pros: Good for general home renovation and garden projects, offers design services, often has sales and promotions.
- Cons: May not have the specialist depth of a dedicated tile retailer.
Travis Perkins
- Key Features: A leading supplier to the UK’s building and construction industry. Offers heavy-side building materials, including vast quantities of bricks, timber, and aggregates, alongside some tiling solutions and related materials.
- Average Price: Trade-oriented pricing.
- Pros: Highly reliable for large-scale construction, extensive product range for builders, strong reputation.
- Cons: Primarily geared towards trade, so less customer-friendly for small DIY projects, not focused on decorative tiles.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

0.0

0.0 out of 5 stars (based on 0 reviews)

Excellent0%

Very good0%

Average0%

Poor0%

Terrible0%

There are no reviews yet. Be the first one to write one.

Amazon.com: Check Amazon for Al-murad.co.uk Review
Latest Discussions & Reviews:

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

[ratemypost]

Table of Contents

Al-murad.co.uk Review & First Look

When first landing on al-murad.co.uk, the immediate impression is one of a focused retail operation dealing specifically in tiles and natural stone. The homepage prominently displays a cookie consent banner, a common feature across UK websites, followed by key navigational links like ‘Search’, ‘Wishlist’, ‘My Bag’, and ‘My Account’. This initial layout suggests a standard e-commerce experience.

Initial Impressions and Key Features

The website highlights several attractive offers right from the start: “Free click & collect from over 40 stores,” “Tile samples from 99p,” and “Free delivery on all orders over £599.” These are strong incentives for potential customers. The claim “Home of the largest collection of tiles in Britain” immediately sets a high expectation regarding product variety.

The ‘Shop by room’ feature is a smart inclusion, as many consumers approach tile purchases with a specific area in mind (e.g., bathroom, kitchen). The explicit mention of importing from “Spain, Turkey And Italy” speaks to the quality and global sourcing of their products, which can be a significant draw for discerning buyers. The detailed list of materials available—”Travertine, Granite, Marble, Limestone, Glass, Porcelain, Mosaic, Slate, Manmade Stone And Under Floor Heating As Well As All The Top Branded Adhesives And Tile Accessories”—reinforces the idea of a comprehensive offering.

Missing Trust Signals

Despite these positive aspects, several crucial trust signals are either absent or not prominently displayed on the homepage. There’s no immediate link to a “Privacy Policy,” “Terms and Conditions,” or a dedicated “About Us” section that would elaborate on the company’s history, values, or ownership. While ‘Returns Information’ is linked, the lack of broader policy documents is a concern for a transparent online business. Similarly, direct contact information like a phone number or a general email address is not visible, which can be a barrier for customers seeking immediate assistance or clarification beyond store locations.

Navigating Al-murad.co.uk: Usability and Transparency

A website’s usability is paramount for a positive customer experience, and transparency is key to building trust, especially in the online retail space. Al-murad.co.uk offers a mixed bag in these areas. Lebonvin.co.uk Review

Website Navigation and User Experience

The site’s navigation appears straightforward. The top menu provides clear links to essential e-commerce functionalities:

Search: Allows users to find specific products quickly.
Wishlist (0): Indicates users can save items for later consideration.
My Bag (0) / Bag Summary (0) / View Full Bag: Standard shopping cart functionalities.
My Account / Account: For user registration, login, and managing personal details.

Below these, there are prominent links to ‘Orders’ and ‘Returns Information’, which are crucial for post-purchase clarity. The ‘Store Locator’ is a significant feature for a business with a physical presence, allowing customers to find their nearest branch easily. The “Shop by room” filter is particularly useful for a tile retailer, helping customers narrow down their choices efficiently.

Transparency of Information

This is where al-murad.co.uk shows room for improvement. While a ‘Cookies Page’ is explicitly linked due to the initial cookie consent banner, other vital legal and operational documents are not immediately accessible from the homepage.

Privacy Policy: Essential for detailing how customer data is collected, stored, and used. Without a clear link on the homepage, users might be hesitant to proceed with creating an account or making a purchase.
Terms and Conditions of Sale: Crucial for outlining the contractual agreement between the business and the customer, covering aspects like order processing, payment terms, and dispute resolution.
Contact Us Page: While a store locator is present, a general ‘Contact Us’ page with a phone number, email address, and potentially a contact form for general enquiries or online order support is standard for online retailers. Its absence can lead to frustration if customers have questions not covered by the returns policy or store locations.

The lack of prominent links to these pages diminishes the website’s transparency. In a competitive online market, businesses that are upfront with their policies tend to foster greater customer confidence.

Al-murad.co.uk’s Product Range and Specialisations

Al-murad.co.uk positions itself as a leader in the UK tile market, claiming the “largest collection of tiles in Britain.” This claim is supported by the comprehensive list of materials and accessories mentioned on the homepage, indicating a deep specialisation in the tiling sector. Honestburgers.co.uk Review

Extensive Tile and Natural Stone Collection

The website’s homepage explicitly states its specialisation in “Ceramic Tiles And Natural Stone From All Over The World Including Spain, Turkey And Italy.” This geographical sourcing implies a focus on quality and diverse aesthetics. The variety of materials listed is impressive:

Ceramic and Porcelain: These are standard and highly versatile options for various applications, known for durability and ease of maintenance.
Natural Stone: Includes “Travertine, Granite, Marble, Limestone, Mosaic, Slate,” offering a range of textures, colours, and premium finishes. Natural stone is often sought after for its unique beauty and long-term value.
Glass: Typically used for decorative accents or mosaic patterns, adding a touch of contemporary design.
Manmade Stone: Often refers to engineered stone products that mimic natural stone but may offer different performance characteristics or consistency.

This extensive list suggests that customers, whether undertaking a major renovation or a small decorative project, are likely to find suitable options.

Beyond Tiles: Adhesives and Accessories

Crucially, al-murad.co.uk doesn’t limit its offering to just tiles. The mention of “Under Floor Heating As Well As All The Top Branded Adhesives And Tile Accessories – All Under One Roof!” indicates a holistic approach to tiling projects. This is a significant advantage for customers, as it means they can purchase all necessary components for a tiling job from a single supplier.

Under Floor Heating: A popular addition for modern homes, providing comfort and energy efficiency.
Adhesives and Tile Accessories: Essential for proper tile installation, ensuring durability and a professional finish. Sourcing “Top Branded Adhesives” further suggests a commitment to quality in all aspects of the tiling process.

By providing a complete solution, from the main tiles to the installation materials, al-murad.co.uk streamlines the purchasing process for its customers, potentially saving them time and effort in sourcing from multiple suppliers. This specialisation and breadth within its niche are strong selling points.

Al-murad.co.uk Pros & Cons

Analysing al-murad.co.uk reveals a clear set of advantages, particularly for customers seeking a broad selection of tiles and associated products. However, there are also areas where the website’s presentation and accessibility of information could be significantly improved. Misterscent.co.uk Review

Pros:

Extensive Product Range: The claim of “Britain’s Largest Independent Ceramic Tiles And Natural Stone Importer And Retailer” is backed by the comprehensive list of materials offered (Ceramic, Porcelain, Travertine, Granite, Marble, Limestone, Glass, Mosaic, Slate, Manmade Stone). This wide selection ensures customers have ample choice for various aesthetic and functional needs.
Comprehensive Tiling Solutions: Beyond just tiles, the availability of “Under Floor Heating As Well As All The Top Branded Adhesives And Tile Accessories” under one roof is a major convenience. This allows customers to source all necessary components for a tiling project from a single vendor, simplifying procurement.
Strong Physical Presence: With “Over 40 Stores And 30 Family Run Franchises Throughout The UK,” al-Murad Tiles offers the benefit of physical showrooms. This is invaluable for customers who prefer to see and touch tiles before purchasing, or who wish to utilise “Free click & collect.” This hybrid online-offline model can build significant trust.
Clear Value Propositions on Homepage: Offers like “Free click & collect,” “Tile samples from 99p,” and “Free delivery on all orders over £599” are prominently displayed, immediately highlighting potential savings and convenience for the customer.
Specialised Sourcing: Mentioning imports from “Spain, Turkey And Italy” suggests a focus on quality and diverse design, as these countries are renowned for their tile manufacturing.
Ethically Permissible Business Model: The core business of selling building materials like tiles is inherently permissible in Islam. There’s no indication on the homepage of involvement in interest-based finance, gambling, or other impermissible activities. The focus is on legitimate trade of tangible goods.

Cons:

Lack of Prominent Transparency Information: Crucial legal and operational documents such as a comprehensive ‘Privacy Policy’ and ‘Terms and Conditions’ are not immediately visible or linked from the homepage. This can raise concerns about data handling and contractual clarity for discerning online shoppers.
Limited Direct Customer Service Channels: While a ‘Store Locator’ is provided, a general ‘Contact Us’ page with a direct phone number, email address, or live chat option for online enquiries is not prominently displayed. This can lead to frustration for customers seeking immediate assistance or having general questions not related to store visits.
Absence of Customer Reviews/Testimonials: The homepage doesn’t feature any customer reviews or testimonials. Social proof is a powerful trust-builder in online retail, and its absence means potential buyers cannot quickly gauge the experiences of previous customers.
No “About Us” Section Link: A prominent link to an ‘About Us’ section would provide valuable context about the company’s history, mission, and values, further building trust and brand identity. This information is usually expected from a reputable long-standing business.
User Account Information Not Fully Detailed: While ‘My Account’ links are present, the homepage doesn’t detail the benefits or functionalities of creating an account beyond managing orders and returns.

Understanding Al-murad.co.uk Pricing and Offers

Al-murad.co.uk’s pricing strategy, as gleaned from the homepage, appears to be competitive and customer-friendly, with several enticing offers designed to attract and retain buyers. While specific product prices aren’t listed on the homepage, the general offers provide insight into their value proposition.

Key Pricing and Delivery Offers

The most prominent financial incentives displayed on the homepage are:

Tile samples from 99p: This is an excellent feature, allowing customers to purchase small samples at a minimal cost. It helps buyers make informed decisions by allowing them to see and feel the actual product before committing to a larger purchase. This reduces risk and enhances customer satisfaction.
Free delivery on all orders over £599: This is a significant offer, especially for bulk purchases typical of tiling projects. Given that tiles can be heavy and require specialised delivery, waiving delivery fees for substantial orders adds considerable value. For orders below this threshold, delivery charges would likely apply, but this specific offer encourages larger purchases.
Free click & collect from over 40 stores: This provides a cost-free alternative for customers who prefer to pick up their orders directly from one of Al-Murad’s numerous physical locations. It combines the convenience of online ordering with the practicality of in-store pickup, eliminating delivery costs regardless of order size.

Implications for Customers

These offers suggest that al-murad.co.uk aims to cater to a broad customer base, from those seeking small samples for decision-making to those undertaking large-scale renovation projects. The “free delivery” threshold is typical for bulky construction materials, encouraging customers to consolidate their purchases. The presence of both delivery and click & collect options provides flexibility for customers with varying logistical needs and preferences.

While the homepage doesn’t detail payment methods, it’s presumed that standard online payment options (credit/debit cards, potentially PayPal) would be available during checkout. For a business with a physical presence, it’s also likely that in-store payment options are comprehensive. For a full understanding of their pricing, detailed product pages would need to be consulted, where individual tile prices, pack sizes, and potential bulk discounts would be listed.

Al-murad.co.uk vs. Competitors

When evaluating al-murad.co.uk in the context of the UK tile and home improvement market, it’s useful to compare its offerings and online presence against established competitors like Topps Tiles, Wickes, and B&Q. Each competitor brings a unique set of strengths to the table, highlighting where al-murad.co.uk excels and where it could enhance its strategy. Fennwright.co.uk Review

Al-murad.co.uk’s Strengths

Specialisation in Tiles: Al-murad.co.uk’s primary strength lies in its deep specialisation in tiles and natural stone. Its claim of having “Britain’s Largest Independent” collection suggests a broader and more diverse range than general DIY stores. This focus allows them to offer a vast selection of materials from international sources (Spain, Turkey, Italy) and provide comprehensive tiling solutions, including underfloor heating and accessories, all “Under One Roof!”
Hybrid Model (Online & Physical Stores): With “Over 40 Stores And 30 Family Run Franchises,” al-Murad offers a significant physical footprint. This allows customers to view products in person, benefit from local expertise, and utilise convenient “Free click & collect,” differentiating it from purely online retailers.

Comparison with Key Competitors

Topps Tiles:

Similarities: Topps Tiles is arguably Al-Murad’s closest direct competitor, also specialising exclusively in tiles and wood flooring. Both offer extensive ranges, samples, and professional advice.
Differences: Topps Tiles often has a stronger emphasis on design services and dedicated in-store advisors, and their website typically features more prominent customer testimonials and detailed product reviews, fostering immediate trust. Their online presence might also be perceived as more polished in terms of user-generated content integration.

Wickes & B&Q:

Similarities: Both Wickes and B&Q offer a selection of tiles as part of their much broader home improvement, building materials, and DIY product ranges. They also have extensive physical store networks and robust online platforms.
Differences: While they carry tiles, it’s not their sole focus. Their tile selection, while adequate for general purposes, might not be as deep or as specialised in exotic materials and unique designs as Al-Murad’s. However, their websites often feature more comprehensive guides, clearer access to policies (privacy, T&Cs), and more diverse payment options, along with strong brand recognition built over decades in general home retail. They also typically have more robust customer service channels, including live chat and dedicated phone lines prominently displayed.

Areas for Al-murad.co.uk to Enhance

Al-murad.co.uk could benefit from:

Improved Transparency: Prominently displaying links to their Privacy Policy, Terms & Conditions, and a comprehensive ‘Contact Us’ page would bring them in line with industry best practices and enhance user trust, matching the standards set by larger competitors.
Integration of Social Proof: Adding customer reviews, ratings, and testimonials directly on product pages and the homepage would provide valuable social proof, a feature common and highly effective on competitor sites.
Enhanced Online Customer Support: Introducing live chat or a clearly visible dedicated phone number for online queries would significantly improve the customer service experience, addressing a common strength of larger general retailers.

In essence, al-murad.co.uk holds a strong position in the specialised tile market due to its comprehensive range and physical presence. However, by refining its online transparency and customer engagement features, it could further solidify its competitive edge against both specialist and generalist home improvement retailers.

Ethical Considerations for Al-murad.co.uk

From an Islamic ethical standpoint, evaluating a business like al-murad.co.uk largely revolves around its core activities and the transparency of its operations. The business of selling tiles and natural stone, as construction and home improvement materials, is fundamentally permissible and aligns with Islamic principles of facilitating beneficial trade and contributing to shelter and well-being.

Permissibility of Core Business

The trade of tangible, beneficial goods such as tiles, natural stone, adhesives, and underfloor heating systems is considered halal (permissible) in Islam. There is no inherent haram (forbidden) element in the products themselves. The website focuses on describing these products and their sourcing, which is positive. The emphasis on products from “Spain, Turkey And Italy” and the range of materials like “Ceramic, Porcelain, Travertine, Granite, Marble, Limestone, Glass, Mosaic, Slate, Manmade Stone” all fall within the bounds of permissible goods for trade.

Absence of Clearly Impermissible Activities

Based solely on the homepage content provided, there are no immediate red flags indicating involvement in activities forbidden in Islam, such as: Houseplant.co.uk Review

Riba (Interest): There’s no mention of interest-based loans, credit services, or financing models being offered directly by al-murad.co.uk. While customers might use conventional credit cards to pay, this is a transaction between the customer and their bank, not with al-Murad directly providing interest-based finance.
Gambling or Speculation: The business is clearly a retail operation for physical goods, not involved in any form of gambling, lottery, or excessive speculation.
Forbidden Products: The products themselves are not related to alcohol, pork, illicit substances, or items promoting immorality.
Deception or Fraud: While transparency could be improved, there’s no overt indication of deceptive practices from the homepage. The mention of physical stores and clear product categories lends a degree of credibility.

Areas for Further Scrutiny (Beyond Homepage)

While the homepage looks generally permissible, a deeper ethical review would ideally extend to:

Payment Methods: Confirming that no interest-based payment plans are promoted or directly offered by al-murad.co.uk (e.g., Buy Now Pay Later schemes that involve hidden interest).
Supply Chain Ethics: While not visible on the homepage, a comprehensive review would ideally look into the ethical sourcing of materials, ensuring fair labour practices and environmental responsibility in their supply chain, especially given their international imports from “Spain, Turkey And Italy.” This is a general ethical concern for any large retailer.
Employee Treatment: Assessing internal labour practices, though this information is rarely available on a public website.

In summary, al-murad.co.uk, based on its presented online face, conducts a permissible and beneficial trade. The absence of explicit forbidden activities positions it as a generally ethical business from an Islamic perspective, especially within its specific industry. The primary improvements would be in bolstering online transparency and customer service information, which are general best practices for any reputable online retailer.

How to Make a Purchase on Al-murad.co.uk

Based on the homepage layout, making a purchase on al-murad.co.uk follows a standard e-commerce workflow, focusing on product selection, adding to bag, and proceeding through a checkout process. While the full steps aren’t detailed on the homepage, the presence of specific elements suggests a conventional journey.

Step-by-Step Purchase Flow (Inferred)

Browse and Select Products:
- Customers would typically start by using the “Search” bar for specific items or browsing through categories, likely organised by “Shop by room” (e.g., Bathroom Tiles, Kitchen Tiles) or by material type (e.g., Ceramic, Porcelain, Natural Stone).
- Once a product category is selected, users would navigate through product listings.
- The option to purchase “Tile samples from 99p” suggests that individual product pages would have a mechanism to add samples to the bag, allowing customers to evaluate options before a larger commitment.
View Product Details and Add to Bag: Ignitionmaster.co.uk Review
- Clicking on a specific tile or accessory would lead to a dedicated product page.
- On this page, customers would expect to find detailed product descriptions, dimensions, colours, and potentially quantity calculators (e.g., area in square metres).
- An “Add to Bag” button would be present, allowing users to place selected items into their shopping cart. The “My Bag” and “Bag Summary (0)” links at the top indicate this functionality.
Review Bag Summary:
- After adding items, customers can click on “My Bag,” “Bag Summary,” or “View Full Bag” to review their selections. This page would list all items, quantities, and subtotal.
- Here, users typically have the option to adjust quantities, remove items, or continue shopping.
Proceed to Checkout:
- From the bag summary, a “Proceed to Checkout” or similar button would guide the user to the next stage.
- During checkout, customers would likely be prompted to:
  - Login or Register: The “My Account” and “Account” links suggest that existing users can log in, while new users would need to register to create an account for managing orders. The option to checkout as a guest might also be available, though not explicitly stated.
  - Provide Delivery Information: Enter their shipping address for home delivery, or select a “Free click & collect” store location from the “Store Locator.”
  - Choose Delivery Method: Select between standard delivery (potentially with a fee for orders under £599) or the free click & collect option.
  - Select Payment Method: Enter payment details (e.g., credit/debit card information). The homepage doesn’t detail accepted payment methods, but standard options are expected.
Confirm Order:
- The final step would involve reviewing all order details (products, delivery, payment) and confirming the purchase. An “Orders” link is present, indicating that once an order is placed, customers can track its status.

Important Considerations for the Process

Account Creation: While optional for some sites, creating an account is often encouraged for tracking orders, managing returns, and storing delivery addresses for future purchases.
Returns Information: The presence of a “Returns Information” link is crucial for customers to understand the process for returning unwanted or faulty items, which is a key part of the post-purchase experience.
Free Delivery Threshold: Customers should be mindful of the “Free delivery on all orders over £599” threshold to potentially save on shipping costs.

Overall, the purchase process on al-murad.co.uk appears to be aligned with common e-commerce practices, providing a familiar and navigable path from product selection to order confirmation.

FAQ

What is al-murad.co.uk?

Al-murad.co.uk is the online presence for Al-Murad Tiles, which claims to be Britain’s largest independent ceramic tiles and natural stone importer and retailer, operating over 40 stores and 30 family-run franchises across the UK. Customfittedblinds.co.uk Review

What kind of products does al-murad.co.uk sell?

Al-murad.co.uk sells a wide range of ceramic tiles, natural stone (including Travertine, Granite, Marble, Limestone, Glass, Porcelain, Mosaic, and Slate), manmade stone, underfloor heating systems, and all top branded adhesives and tile accessories.

Does al-murad.co.uk offer tile samples?

Yes, al-murad.co.uk explicitly states that they offer tile samples from 99p, allowing customers to preview products before making a larger purchase.

Is there free delivery on al-murad.co.uk orders?

Yes, al-murad.co.uk offers free delivery on all orders over £599. For orders below this threshold, delivery charges would likely apply.

Can I collect my order from a physical store?

Yes, al-murad.co.uk offers free click & collect services from over 40 of its stores throughout the UK.

How many physical stores does Al-Murad Tiles have?

Al-Murad Tiles has over 40 stores and 30 family-run franchises located across the UK. Wrestlecrate.co.uk Review

Where does al-murad.co.uk source its tiles from?

Al-murad.co.uk sources its ceramic tiles and natural stone from all over the world, specifically mentioning Spain, Turkey, and Italy.

Is underfloor heating available on al-murad.co.uk?

Yes, underfloor heating systems are available as part of their comprehensive range of tiling products and accessories.

Can I find adhesives and tile accessories on al-murad.co.uk?

Yes, al-murad.co.uk states that they offer “All The Top Branded Adhesives And Tile Accessories” to complete tiling projects.

Is al-murad.co.uk an ethical business from an Islamic perspective?

Based on the homepage, the core business of selling building materials like tiles is permissible in Islam. There is no explicit mention of interest-based financing, gambling, or other forbidden activities.

How can I find my nearest Al-Murad Tiles store?

The al-murad.co.uk website features a ‘Store Locator’ link, which customers can use to find their nearest physical store. Manze.co.uk Review

Does al-murad.co.uk have a Wishlist feature?

Yes, the website includes a ‘Wishlist’ feature, indicated by a ‘Wishlist (0)’ link, where users can save products for future consideration.

How do I check my order status on al-murad.co.uk?

Customers can check their order status by logging into ‘My Account’ and navigating to the ‘Orders’ section, as indicated by the links on the homepage.

Where can I find information about returns on al-murad.co.uk?

Al-murad.co.uk provides a ‘Returns Information’ link directly on its homepage, which details their policy and process for returns.

Does al-murad.co.uk offer commercial or trade accounts?

While not explicitly stated on the homepage, a business of its size and focus on “Britain’s Largest Independent” importer often caters to trade professionals; customers would need to explore the site or contact them directly.

Are there customer reviews or testimonials on the al-murad.co.uk homepage?

No, the al-murad.co.uk homepage does not prominently display customer reviews or testimonials. Theayurvedaexperience.co.uk Review

Is a Privacy Policy easily accessible on al-murad.co.uk’s homepage?

While a ‘Cookies Page’ is linked, a comprehensive ‘Privacy Policy’ is not immediately visible or linked from the homepage, which could be an area for improvement in transparency.

Is there a direct phone number or email for customer service on the homepage?

No, a direct phone number or general email address for customer service is not prominently displayed on the al-murad.co.uk homepage; only a ‘Store Locator’ is directly available.

What is the average price range of products on al-murad.co.uk?

Specific prices are not listed on the homepage, but offers like “Tile samples from 99p” and “Free delivery on all orders over £599” suggest a range catering to both small and large project budgets.

Does al-murad.co.uk provide an “About Us” section?

A direct ‘About Us’ link is not prominently featured on the al-murad.co.uk homepage. Information about the company’s background is integrated into the welcome text.

Nomplates.co.uk Review