Based on looking at the website, Amysgifts.co.uk appears to be an online retailer specialising in personalised gifts. The site highlights “Unique Personalised Gifts” and claims “100,000 happy customers” with links to Trustpilot reviews. While it offers standard e-commerce features like product displays and purchasing options, a closer inspection reveals some areas where it could enhance its user experience and overall professionalism. For a site aiming to be a trusted destination for personalised items, crucial elements like a clear and prominent contact number, a detailed ‘About Us’ section, and comprehensive policies are paramount for building customer trust and legitimacy.
Overall Review Summary:
- Website Design & Usability: Dated interface, requires JavaScript for full functionality, which is unusual for modern web design.
- Product Offering: Focuses on personalised gifts like embroidered towels, aprons, and fleeces.
- Customer Trust Signals: Mentions “100,000 happy customers” and links to Trustpilot, which is a positive.
- Transparency & Information: Lacks immediate visibility of key contact information (phone number). Policies like ‘Shipping & Returns’, ‘Privacy Notice’, and ‘Conditions of Use’ are present but require navigation.
- Pricing: Appears to be within a reasonable range for personalised items (e.g., £21.00 for a horse print fleece).
- Shipping: Offers “Free Delivery Spend Just £35”.
While Amysgifts.co.uk provides a range of personalised products that could be suitable for various gifting occasions, the technical requirement for JavaScript and the somewhat sparse ‘About Us’ information on the homepage might raise questions for discerning online shoppers. In today’s digital landscape, a website needs to be intuitive, transparent, and provide immediate reassurance to visitors, especially when dealing with customised products where clarity on processes and customer service is essential.
Here are some ethical and practical alternatives for personalised gifts that prioritise transparency and user experience:
- Not On The High Street
- Key Features: A curated marketplace for small businesses offering unique, handcrafted, and personalised gifts. Wide variety from homeware to jewellery (non-jewelry options available).
- Average Price: Varies widely, generally mid to high-range depending on the artisan and product.
- Pros: Supports independent creators, high quality, unique designs, strong ethical stance, excellent customer service.
- Cons: Can be pricier than mass-produced items, extensive selection can be overwhelming.
- Etsy
- Key Features: Global marketplace for handmade and vintage items, including a vast array of personalised gifts.
- Average Price: Generally affordable to mid-range.
- Pros: Huge selection, direct communication with sellers, supports small businesses worldwide, often offers customisation beyond standard options.
- Cons: Quality can vary between sellers, shipping times can differ internationally, not all sellers are UK-based.
- The Personalised Gift Shop (Likely on Amazon or similar UK retailers)
- Key Features: Focuses exclusively on personalised items across various categories like home decor, stationery, and apparel. Often uses engraving, embroidery, and printing techniques.
- Average Price: Mid-range.
- Pros: Specialised in personalisation, often has quick turnaround times, good customer support.
- Cons: Selection might be less diverse than a large marketplace.
- Moonpig
- Key Features: Best known for personalised cards, but also offers a significant range of personalised gifts, from mugs and t-shirts to homeware. User-friendly design tools.
- Average Price: Affordable to mid-range.
- Pros: Very easy to use, reliable delivery, wide range of common personalised items, often has deals and promotions.
- Cons: Focus is more on popular, less unique items; some might find the designs less artisan.
- Personalised Mementos
- Key Features: Often found on Amazon, these sellers specialise in specific personalised items such as engraved keepsakes, custom photo albums, or bespoke wall art.
- Average Price: Varies, generally mid-range.
- Pros: Convenient Amazon purchasing, good for specific personalised items, reviews can guide choices.
- Cons: Less variety than dedicated gift sites, relies heavily on individual seller reputation.
- Funky Pigeon
- Key Features: Similar to Moonpig, primarily known for cards but with a growing selection of personalised gifts including chocolates, mugs, and homeware.
- Average Price: Affordable.
- Pros: User-friendly platform, regular discounts, quick delivery for many items.
- Cons: Similar to Moonpig, the gift selection leans towards more common, mass-produced personalised items.
- Getting Personal
- Key Features: Offers a broad selection of personalised gifts for all occasions, from engraved jewellery (non-jewelry options available) to personalised books and experiences.
- Average Price: Mid-range.
- Pros: Wide range of categories, user-friendly customisation options, established UK brand.
- Cons: Some items might be slightly more expensive than competitors, very similar to other mainstream personalised gift sites.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Amysgifts.co.uk Review & First Look
When you first land on Amysgifts.co.uk, it’s akin to stepping into a digital shop that hasn’t quite kept pace with the latest high-street trends. The immediate impression is one of a functional, but somewhat dated, interface. The prominent “JavaScript seems to be disabled in your browser” warning, while offering a fix, is an immediate red flag. In an age where responsive design and seamless user experience are standard, requiring a specific browser setting is an outdated practice. This isn’t just about aesthetics; it impacts accessibility and trust. A modern e-commerce platform should ideally work out-of-the-box, ensuring a smooth journey for every potential customer.
Initial User Experience and Design
The website’s design itself leans towards a simpler, older template. While clean, it lacks the vibrant imagery, dynamic layouts, and intuitive navigation common in contemporary online stores. For instance, the product listings for “New Products For June” and “Latest Gifts” are straightforward but don’t immediately convey the unique appeal of personalised items. Modern sites often use high-resolution lifestyle imagery and interactive elements to showcase the emotional value of a gift, which appears to be a missed opportunity here. The static nature of the design might lead some users to question the site’s ongoing maintenance and commitment to a cutting-edge online presence.
Homepage Elements and Trust Signals
The homepage prominently displays a few key pieces of information intended to build trust: “Unique Personalised Gifts,” “Free Delivery Spend Just £35,” and “100,000 happy customers see the reviews.” The link to Trustpilot reviews is a strong positive, as independent review platforms are crucial for verifying legitimacy. However, the placement and overall presentation of these elements feel a bit sparse. For a website aiming to build a strong reputation, the lack of a prominent phone number or a physical address directly on the homepage could be a point of concern for potential customers who value direct communication and transparency. According to a 2023 survey by Statista, approximately 60% of online shoppers in the UK look for contact information, such as a phone number or email, before making a purchase.
Technical Performance and Accessibility
The JavaScript requirement is a significant technical hurdle. While most modern browsers have JavaScript enabled by default, an explicit warning and instructions for enabling it suggest a reliance on older web development practices. This could impact users with stricter security settings or those using assistive technologies, potentially excluding a segment of the market. Furthermore, a non-responsive design (where the site doesn’t adapt seamlessly to different screen sizes) can lead to a frustrating experience on mobile devices, which now account for over 70% of e-commerce traffic in the UK, as reported by the Office for National Statistics in 2022.
Amysgifts.co.uk Pros & Cons
Delving deeper into Amysgifts.co.uk reveals a mix of commendable features and notable shortcomings. Understanding these points is crucial for anyone considering making a purchase, especially from an ethical and practical standpoint in today’s digital marketplace. Micro-scooters.co.uk Review
Advantages of Amysgifts.co.uk
One of the most significant advantages is the specialisation in personalised gifts. This niche focus means they likely have refined processes for customisation, which can be appealing to customers looking for unique, thoughtful presents. The range of products displayed, such as embroidered towels, aprons, and fleece blankets, suggests a practical and wholesome product line, free from any inappropriate or ethically questionable items.
Another clear positive is the mention of “100,000 happy customers” and the direct link to Trustpilot reviews. This transparency in linking to an external, independent review platform is a strong trust signal. Genuine customer feedback, particularly from a reputable source like Trustpilot, can significantly influence purchasing decisions. According to Trustpilot’s own data, 89% of consumers read reviews before making a purchase, highlighting the importance of this feature. This openness indicates a willingness to be scrutinised by their customer base, which is commendable.
Finally, the offer of “Free Delivery Spend Just £35” is a practical benefit for UK shoppers. In an era where shipping costs can deter online purchases, a clear threshold for free delivery is a welcome incentive, making the overall purchase more appealing and cost-effective for mid-range orders. This is a common strategy used by many e-commerce sites, as evidenced by a 2023 survey by Royal Mail, where 74% of UK online shoppers cited free delivery as the most important delivery option.
Disadvantages of Amysgifts.co.uk
The primary disadvantage, and a significant one, is the outdated website design and reliance on JavaScript. As highlighted earlier, this creates a less-than-optimal user experience. A website that prompts users about JavaScript issues or looks visually antiquated can give the impression of a business that isn’t investing in its online presence. This can directly translate to a perceived lack of professionalism and reliability. In 2024, web standards have evolved dramatically, and a basic, responsive, and secure site is the minimum expectation.
Secondly, the lack of easily accessible, prominent contact information (specifically a phone number) on the homepage is a concern. While a “Contact Us” link is present, requiring customers to navigate to another page to find a phone number, email address, or live chat option can be frustrating. In a B2C e-commerce setting, immediate access to customer support details builds confidence, especially for personalised items where questions about customisation, order status, or potential issues are common. Data from Zendesk indicates that 80% of customers expect immediate (or near-immediate) responses when contacting a business, and easy access to contact methods is fundamental to meeting this expectation. Penguinrecruitment.co.uk Review
Furthermore, the sparse ‘About Us’ section provides limited insight into the company’s history, values, or team. A comprehensive ‘About Us’ page can humanise a brand, build emotional connection, and reinforce trustworthiness. It allows customers to understand who they are buying from, which is particularly important for smaller businesses. Without this, the brand identity remains somewhat generic, potentially hindering the formation of customer loyalty.
Lastly, the user interface for customisation isn’t immediately clear from the homepage. While personalised items are their forte, the journey to customising a product isn’t explicitly showcased. Modern personalised gift websites often feature interactive design tools, live previews, or clear step-by-step guides on how to add names, photos, or specific messages. The absence of this upfront could lead to hesitation or confusion for potential customers.
Amysgifts.co.uk Alternatives
When it comes to finding reliable and ethically sound options for personalised gifts, the market is rich with choices that often outshine the offerings of Amysgifts.co.uk in terms of user experience, transparency, and product variety. These alternatives leverage modern e-commerce practices to provide a more seamless and trustworthy shopping journey.
Leading Online Retailers for Personalised Gifts
For UK consumers, several platforms have established themselves as go-to destinations for unique and customisable items. These often boast robust customer support, secure payment gateways, and intuitive design interfaces. For instance, Not On The High Street stands out as a curated marketplace, bringing together thousands of small, independent businesses. This model ensures a diverse range of handcrafted and unique gifts, many of which can be personalised. Their emphasis on quality, ethical sourcing (though specifics depend on individual sellers), and supporting local artisans aligns well with conscientious purchasing. Similarly, Etsy offers a global marketplace, providing an even wider selection, though careful vetting of individual sellers might be required for specific needs.
Specialised Personalisation Services
Beyond general marketplaces, there are websites specifically dedicated to personalisation that offer a more refined experience. Companies like Moonpig and Funky Pigeon, while perhaps more known for cards, have significantly expanded their personalised gift ranges. They provide user-friendly online tools for adding text, photos, and designs to items like mugs, T-shirts, and home accessories. Their established delivery networks and customer service teams generally offer a more predictable and reliable experience. A 2023 report by Mintel on the UK gifting market highlighted that convenience and ease of personalisation are key drivers for consumer choice, areas where these established players excel. Addictionmotorsport.co.uk Review
Benefits of Choosing Alternatives
The primary benefits of opting for these alternatives include:
- Enhanced User Experience: Modern, responsive website designs that are easy to navigate on any device.
- Transparent Policies: Clearly articulated shipping, returns, and privacy policies, often with dedicated FAQ sections.
- Robust Customer Support: Prominent display of contact information, including phone numbers, email, and often live chat.
- Wider Product Range & Quality Control: While marketplaces offer breadth, dedicated sites often maintain strict quality control over their personalised items.
- Stronger Trust Signals: More comprehensive ‘About Us’ sections, verifiable third-party reviews, and often longer operating histories.
For example, a study by Baymard Institute found that a well-designed checkout process can reduce cart abandonment rates by up to 35%, a factor often correlated with overall site usability and trust. While Amysgifts.co.uk offers personalised items, the alternatives listed generally provide a more polished and reassuring online shopping environment, which is paramount in today’s competitive e-commerce landscape.
Amysgifts.co.uk Pricing
Understanding the pricing structure of Amysgifts.co.uk involves looking at the specific products listed on their homepage. From the available snippets, we can gauge the cost of a few items, providing a glimpse into their overall pricing strategy for personalised gifts.
Product-Specific Pricing Examples
The homepage text provides direct prices for several items, offering immediate transparency on costs:
- Horse Print Fleece: £21.00
- 3 Pocket Black Waist Apron: £16.00
- Royal Blue Chef Apron: £17.00
- Personalised Embroidered Towel Set Purple 3pc Towel Bale: £29.00
- Personalised Footballer Set of 3 Hankies: £19.00
These prices suggest that Amysgifts.co.uk positions itself in the affordable to mid-range segment for personalised gifts. For instance, a personalised fleece at £21.00 or a 3-piece towel bale for £29.00 seems competitive within the UK market for custom-made items. Sealinetaxicab.co.uk Review
Value Proposition and Customisation Costs
The core value proposition lies in the “personalised” aspect. Typically, customisation adds a premium to products compared to their generic counterparts. Amysgifts.co.uk’s prices appear to incorporate this customisation cost directly into the advertised price, rather than listing a base price plus an additional personalisation fee. This straightforward pricing can be appealing to customers as it avoids hidden charges. However, without exploring the full product range and customisation options, it’s challenging to ascertain if more complex personalisations (e.g., extensive embroidery, multiple lines of text, or unique design requests) incur additional charges. Many online personalisation services clearly outline tiered pricing based on the complexity or size of the customisation.
Shipping Costs and Total Value
A significant factor influencing the final price and overall value is the shipping policy. Amysgifts.co.uk clearly states “Free Delivery Spend Just £35.” This is a common and effective incentive. For orders below £35, a shipping fee would apply, although the specific amount isn’t listed on the homepage. Understanding the total cost, including shipping, is crucial for assessing the true value. For example, if a customer buys a £21.00 fleece and the shipping is £4.95, the total becomes £25.95, which is still a reasonable price for a personalised item. However, for a larger order, hitting the £35 threshold makes the deal more attractive. According to a 2023 study by Statista, 49% of online shoppers abandon their carts due to unexpectedly high shipping costs, highlighting the importance of transparent and reasonable delivery charges.
In comparison to competitors, these prices seem to be in line with other mainstream personalised gift retailers. While sites like Not On The High Street might offer higher-priced, artisan-crafted items, and larger retailers like Moonpig might have slightly lower prices for simpler personalised goods, Amysgifts.co.uk appears to occupy a sensible middle ground for everyday personalised gifts.
How to Cancel Amysgifts.co.uk Order
The ability to cancel an order is a critical aspect of customer service and consumer protection in e-commerce. While the Amysgifts.co.uk homepage doesn’t explicitly detail a “cancel order” process, we can infer the typical procedures based on industry standards and the available links. Given that many of their products are personalised, the window for cancellation might be narrower than for generic items.
General Cancellation Procedures
For most online retailers, especially those dealing with customised products, order cancellation policies are highly dependent on the stage of processing. Shrops-design.co.uk Review
- Pre-Processing Cancellation: If an order has just been placed and hasn’t yet entered the customisation or production phase, cancellation is usually straightforward. This might involve an immediate email or phone call to customer service.
- During Production Cancellation: Once personalisation has begun (e.g., engraving, embroidery), cancellation becomes significantly more difficult or impossible without incurring charges. The item is being specifically made for the customer and may not be resellable.
- Post-Shipping Cancellation: Once an item has been dispatched, it generally cannot be cancelled, but would fall under the returns policy if applicable.
Utilising Available Information
To initiate a cancellation for an Amysgifts.co.uk order, the most direct approach would be to:
- Visit the “Contact Us” page: The homepage prominently features a “Contact Us” link. This page would typically provide an email address, a contact form, and potentially a phone number. Contacting them immediately after placing an order is crucial.
- Review “Conditions of Use” and “Shipping & Returns” Policies: These linked sections (found at the bottom of the homepage) are the definitive sources for the company’s official policies regarding order changes, cancellations, and returns. It is imperative to read these documents thoroughly before placing an order, especially for personalised items, to understand the exact terms and any limitations. These policies would outline timeframes for cancellation, any associated fees, and procedures.
Importance of Prompt Action
For personalised items, the critical takeaway is speed. The moment you realise you need to cancel an order, contact Amysgifts.co.uk using the information provided on their “Contact Us” page. If they have already begun the personalisation process, they may not be able to offer a full refund, or any refund at all, due to the bespoke nature of the product. This aligns with general consumer rights in the UK, where bespoke items are often exempt from standard distance selling regulations regarding returns due to their inability to be resold. According to Citizens Advice, certain goods like ‘personalised or custom-made items’ are typically not covered by the 14-day cooling-off period under the Consumer Contracts Regulations 2013, unless they are faulty.
Therefore, while direct instructions for cancellation aren’t on the homepage, customers should leverage the “Contact Us” and policy links to understand and execute any potential cancellation as quickly as possible.
Amysgifts.co.uk vs. Competitors
When evaluating Amysgifts.co.uk, it’s beneficial to benchmark it against its competitors in the UK personalised gift market. This comparison sheds light on its strengths, weaknesses, and overall market positioning. The landscape for personalised gifts is diverse, ranging from small artisan shops to large-scale online retailers.
Market Positioning and Product Niche
Amysgifts.co.uk appears to occupy a niche focused on practical, embroidered, and printed personalised items like aprons, towels, and fleeces. Its pricing suggests it caters to a mainstream audience looking for thoughtful, affordable gifts. Everydaysuperfood.co.uk Review
- Compared to Artisan Marketplaces (e.g., Not On The High Street, Etsy): These platforms typically feature higher-end, more unique, and often handmade items. They excel in offering truly bespoke creations from independent designers. Amysgifts.co.uk is generally more budget-friendly and likely offers a more streamlined, less customisable production process. While the quality might be different, Amysgifts.co.uk competes on accessibility and straightforward personalisation. According to Etsy’s own data, their sellers generated over $13 billion in gross merchandise sales in 2022, highlighting the significant market for unique, handmade items.
- Compared to Mass-Market Personalisation Sites (e.g., Moonpig, Funky Pigeon): These competitors are giants in volume, offering quick turnaround times and a wide array of personalised items, often including cards and photo gifts. Their user interfaces are typically highly developed, with intuitive design tools. Amysgifts.co.uk, with its simpler website, might struggle to match the seamless user experience and aggressive promotional offers of these larger players. However, Amysgifts.co.uk might offer a more dedicated focus on specific product types or a more ’boutique’ feel despite its dated design. Moonpig, for instance, reported over £300 million in revenue in 2023, showcasing the scale of this segment.
- Compared to Direct-to-Consumer Brands (e.g., specific brands offering personalised jewellery, clothing): Some brands specialise intensely in a single type of personalised product. Amysgifts.co.uk offers a broader range than these very specific brands but may not have the same depth or premium quality for a single product category.
User Experience and Trust
This is where Amysgifts.co.uk faces its biggest challenge against competitors.
- Website Design and Responsiveness: Most modern competitors have responsive, visually appealing websites that adapt seamlessly to all devices. Amysgifts.co.uk’s dated design and JavaScript requirement put it at a disadvantage. A poor user experience can lead to higher bounce rates and lower conversion rates. Google’s own metrics show that sites with better mobile usability have significantly lower bounce rates, often 10-20% lower.
- Customer Service Transparency: Competitors usually prominently display contact information (phone, email, live chat) and have extensive FAQ sections. While Amysgifts.co.uk has policy links, the ease of finding direct contact methods is less intuitive than on many competitor sites.
- Review Integration: While Amysgifts.co.uk links to Trustpilot, competitors often integrate reviews more seamlessly into product pages, allowing users to see specific feedback directly on the items they are considering.
Product Offering and Quality
Amysgifts.co.uk’s product range, though ethical and practical, appears somewhat limited compared to the vast catalogues of marketplaces or the diverse offerings of large gift retailers. The quality of personalisation is difficult to ascertain from the homepage alone, but competitors often invest heavily in high-definition printing and robust embroidery techniques.
In essence, Amysgifts.co.uk appears to be a functional, honest player in the personalised gift market. However, its primary competitive hurdle lies in its online presentation and user experience. While its prices are reasonable and its Trustpilot link is a positive, it needs to modernise its digital storefront and enhance transparency to truly compete with the polished, customer-centric approaches of leading UK personalised gift retailers.
FAQ
What is Amysgifts.co.uk?
Amysgifts.co.uk is an online retail website based in the UK that specialises in offering a range of personalised gifts, including items like embroidered towels, aprons, fleeces, and handkerchiefs.
Is Amysgifts.co.uk a legitimate website?
Yes, based on the presence of a Trustpilot link showcasing “100,000 happy customers” and clearly stated policies like “Shipping & Returns” and “Privacy Notice,” Amysgifts.co.uk appears to be a legitimate online retailer. Lr-renewables.co.uk Review
What kind of products does Amysgifts.co.uk offer?
Amysgifts.co.uk offers various personalised items such as horse print fleeces, black waist aprons, royal blue chef aprons, embroidered towel sets, and personalised footballer hankies.
Does Amysgifts.co.uk offer free delivery?
Yes, Amysgifts.co.uk offers free delivery for orders with a total spend of £35 or more within the UK.
Where can I find reviews for Amysgifts.co.uk?
Amysgifts.co.uk links directly to its Trustpilot profile from its homepage, where you can find customer reviews and ratings.
What are the prices of products on Amysgifts.co.uk?
Prices vary by product; for example, a Horse Print Fleece is £21.00, a 3 Pocket Black Waist Apron is £16.00, and a Personalised Embroidered Towel Set is £29.00.
Does Amysgifts.co.uk require JavaScript to be enabled?
Yes, the website explicitly states that JavaScript must be enabled in your browser to utilise its full functionality. This is an older web development practice. Mintboxremovals.co.uk Review
How do I contact Amysgifts.co.uk customer service?
You can find contact information by navigating to the “Contact Us” link usually located at the bottom of the homepage.
What are the “Conditions of Use” for Amysgifts.co.uk?
The “Conditions of Use” outline the terms and agreements for using the Amysgifts.co.uk website and making purchases. You can find a link to this policy at the bottom of their homepage.
What is Amysgifts.co.uk’s return policy?
Amysgifts.co.uk’s return policy is detailed in their “Shipping & Returns” section, accessible via a link on the homepage. Specifics regarding personalised items would likely be outlined there.
Are the personalised gifts suitable for all occasions?
The product range, including towels, aprons, and fleeces, suggests they are suitable for various casual gifting occasions, birthdays, or household use.
How secure is shopping on Amysgifts.co.uk?
While the homepage doesn’t detail security measures, a legitimate e-commerce site should use SSL encryption (indicated by “https://” in the URL) for secure transactions. Bradburyart.co.uk Review
What are the best alternatives to Amysgifts.co.uk for personalised gifts in the UK?
Some excellent alternatives include Not On The High Street, Etsy, Moonpig, Funky Pigeon, and Getting Personal, which often offer broader selections, more modern interfaces, and enhanced customer service.
Can I cancel an order on Amysgifts.co.uk?
Cancellation policies for personalised items typically depend on whether the item has entered production. You would need to contact their customer service immediately and review their “Conditions of Use” or “Shipping & Returns” policies for specifics.
Does Amysgifts.co.uk have an “About Us” section?
Yes, the homepage includes a link to an “About Amys Gifts” section, which should provide information about the company.
Is the website mobile-friendly?
Based on its older design, Amysgifts.co.uk may not be fully responsive or optimised for seamless mobile use, which could impact the user experience on smartphones and tablets.
What payment methods does Amysgifts.co.uk accept?
The homepage doesn’t explicitly list accepted payment methods, but typical e-commerce sites accept major credit/debit cards and often PayPal. This information would usually be found during the checkout process. Stackt.co.uk Review
How long does delivery take from Amysgifts.co.uk?
While “Free Delivery Spend Just £35” is advertised, specific delivery times are usually detailed in the “Shipping & Returns” policy page.
Are the personalised items high quality?
The website states “100,000 happy customers,” which suggests general customer satisfaction, but specific quality details would rely on individual product descriptions and customer reviews on Trustpilot.
Is there a minimum order value on Amysgifts.co.uk?
While there isn’t a stated minimum order value for purchase, the “Free Delivery Spend Just £35” implies that orders below £35 will incur a shipping charge.
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