Bourne-physio.co.uk Review

Based on looking at the website, Bourne-physio.co.uk appears to be a legitimate local physiotherapy service operating in the Farnham area of Surrey, England. The site clearly presents the services offered, highlights the practitioner’s qualifications and experience, and includes client testimonials. However, a comprehensive review reveals several crucial elements that are typically found on highly trusted and professional online presences, which are currently missing.

Here’s an overall review summary:

• Website Professionalism: Moderate. The design is clean and functional, but lacks some key trust signals.
• Information Clarity: Good. Services, practitioner details, and treatment philosophy are clearly articulated.
• Transparency & Trust Signals: Low. Critically missing elements like a physical address, clear pricing, and detailed legal disclaimers.
• Ease of Contact: Good. Phone number and a contact form are provided.
• Online Booking/Scheduling: Absent. This is a significant missing feature for a modern service-based website.
• Privacy & Legal Compliance: Minimal. Only a cookie consent, no explicit Privacy Policy or Terms of Service.
• Overall Recommendation: Caution Advised. While the service itself appears genuine, the website’s lack of standard professional and legal information warrants careful consideration. Potential clients should seek direct clarification on pricing, location, and terms before engaging.

While the website gives a clear picture of Sarah van der Riet’s expertise and passion for physiotherapy, backed by client testimonials, its overall structure lacks the robustness expected from a highly professional online presence. For instance, the absence of a clear physical address, detailed pricing information, and comprehensive legal policies such as a Privacy Policy or Terms of Service raises questions regarding transparency and adherence to modern web standards. In today’s digital landscape, consumers expect complete clarity and easy access to all necessary information to build trust. Without these fundamental components, potential clients might hesitate, seeking out alternatives that offer greater transparency and convenience, such as online booking systems and readily available service specifics.

Here are some alternatives for ethical and effective physiotherapy services in the UK, focusing on reputable and well-established options:

• Nuffield Health Physiotherapy

  0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

  Amazon.com: Check Amazon for Bourne-physio.co.uk Review Latest Discussions & Reviews:

  • Key Features: One of the UK’s largest healthcare providers, offering extensive physiotherapy services. They have a vast network of clinics, a strong focus on evidence-based practice, and often integrate with fitness and wellbeing programmes.
  • Average Price: Varies by location and treatment, typically £50-£90 per session.
  • Pros: Wide coverage, experienced practitioners, multi-disciplinary approach, often includes access to gym facilities for rehabilitation.
  • Cons: Can be more expensive than independent clinics, less personalised feel compared to a sole practitioner.

• BUPA Physiotherapy

  • Key Features: Comprehensive physiotherapy services, often covered by BUPA health insurance. They provide assessments, treatment plans, and rehabilitation for a wide range of musculoskeletal conditions.
  • Average Price: Varies, often covered by BUPA private health insurance, otherwise similar to Nuffield Health.
  • Pros: High standard of care, integration with health insurance, convenient for BUPA members, strong emphasis on patient outcomes.
  • Cons: Primarily benefits BUPA members, might require referrals, not as widely accessible as some smaller clinics.

• Chartered Society of Physiotherapy (CSP) – Find a Physio

  • Key Features: The official body for physiotherapists in the UK. Their “Find a Physio” tool allows you to search for registered and qualified physiotherapists in your local area, ensuring professional standards.
  • Average Price: Varies widely as it’s a directory, but ensures you’re choosing a certified professional.
  • Pros: Verifies professional credentials, extensive database, direct access to local, qualified practitioners.
  • Cons: Not a direct service provider, so you’ll need to research individual clinics found through the directory.

• Connect Health Physiotherapy

  • Key Features: A leading provider of community musculoskeletal (MSK) services in the UK, often working with NHS and private clients. They offer physiotherapy, pain management, and rehabilitation programmes.
  • Average Price: Can be part of NHS services (free at point of use) or private pay, competitive rates.
  • Pros: Strong focus on integrated care, often works within local health systems, good reputation for MSK expertise.
  • Cons: Service availability depends on local commissioning, may have waiting lists for NHS services.

• Physio.co.uk

  • Key Features: A large network of physiotherapy clinics across the UK, offering home visits and clinic-based appointments. They cover a broad spectrum of conditions and rehabilitation needs.
  • Average Price: Typically £45-£80 per session, with varied packages.
  • Pros: Extensive network of clinics, options for home visits, wide range of specialisations, online booking system available.
  • Cons: Larger organisation might feel less personal than a small independent clinic.

• Ascot Central Physiotherapy

  • Key Features: A well-regarded private clinic, offering comprehensive musculoskeletal assessment and treatment, sports injury rehabilitation, and post-operative care. Emphasis on individualised care.
  • Average Price: Varies, typically in line with private clinic rates in the South East, around £60-£90 per session.
  • Pros: Strong reputation, experienced practitioners, personalised treatment plans, focus on long-term recovery.
  • Cons: Single location, may require travel depending on client’s residence.

• Six Physio

  • Key Features: A network of high-end physiotherapy clinics primarily in London, known for their expert practitioners and diverse specialisations, including sports injuries, Pilates, and post-operative care.
  • Average Price: Higher end, typically £90-£150+ per session due to prime locations and specialist expertise.
  • Pros: Highly skilled and experienced physiotherapists, state-of-the-art facilities, wide range of niche specialisations.
  • Cons: Premium pricing, primarily London-centric.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

[ratemypost]

Bourne-physio.co.uk Review & First Look

When you first land on Bourne-physio.co.uk, you’re greeted with a clean, straightforward design that immediately communicates its purpose: providing expert physiotherapy services in the Farnham area of Surrey. The website is intuitive to navigate, offering a quick overview of what Bourne Physio does and who the practitioner, Sarah van der Riet, is. It’s clear the site aims for simplicity and directness, which can be a double-edged sword. While it gets the job done in terms of introducing the service, it falls short on elements that build comprehensive trust and facilitate a seamless client experience in today’s digital age.

The homepage prominently features the range of conditions treated, from Dance Injuries and Sports Injuries to Back and Neck Pain and Post Abdominal or Orthopaedic Surgery. This immediately tells potential clients if their specific needs might be met. There’s a personal touch with Sarah’s introduction, emphasising her passion for client recovery and her background, graduating from the University of Cape Town in 2004 and working in both South Africa and the UK. This human element is a strong point, as it helps build rapport from the outset. However, crucial details like a clear physical address for the clinic are conspicuous by their absence on the homepage. This can be a significant deterrent for a local service where clients need to know where to go.

Initial Impressions: What Stands Out

The immediate impression is one of professional competence, largely due to the clear articulation of services and Sarah’s credentials. The site’s layout is clean, avoiding clutter and making it easy to digest information.

• Strengths:
  • Clear Service Offerings: Explicitly lists the types of injuries and conditions treated.
  • Personal Touch: Sarah’s introduction and passion are highlighted.
  • Client Testimonials: A dedicated section showcases positive feedback, enhancing credibility.
  • Mobile Responsiveness: The site adapts well to different screen sizes, which is a must these days.
• Weaknesses:
  • Lack of Physical Address: No clear clinic address on the homepage, which is vital for a local service.
  • No Online Booking System: Requires direct contact for appointments, which can be less convenient for some users.
  • Missing Legal Pages: No obvious links to a detailed Privacy Policy or Terms of Service.

Trust Signals: What’s There and What’s Not

Trust is paramount, especially in healthcare services. Bourne-physio.co.uk includes several positive trust signals, such as the clear practitioner qualifications and the glowing client testimonials, which are linked to Trustpilot. This external validation is excellent. The average rating of 4.2 out of 6 Reviews is a decent starting point, though more reviews would provide a stronger statistical base.

However, the absence of other critical trust signals is notable. For example, a General Data Protection Regulation (GDPR) compliant privacy policy detailing how client data is handled is essential for any UK-based website, especially one dealing with sensitive health information. Similarly, clear terms of service or professional body affiliations (beyond the implicit “fully qualified”) would further solidify its professional standing. Wraplica.co.uk Review

Bourne-physio.co.uk Pros & Cons

Alright, let’s break down the good, the bad, and what could be better when we scrutinise Bourne-physio.co.uk. It’s like checking out a new gadget – you want to know what it does well and where it might fall short.

The Upsides: What Bourne-physio.co.uk Does Well

First off, let’s highlight what Bourne-physio.co.uk gets right. The website manages to convey a sense of personal care and professional expertise, which is crucial for a service like physiotherapy.

• Personalised Approach: The “Hello! I’m Sarah” section immediately puts a face and a personality to the service. This personal connection can be incredibly reassuring for clients seeking one-on-one care. Sarah van der Riet’s passion for client recovery is evident, making the service feel more approachable and less like a corporate clinic.
  • Direct Communication: The ability to call Sarah directly on 07894 581998 or drop a message via a contact form facilitates easy, direct communication, which many clients prefer over automated systems, especially for initial enquiries about complex issues.
• Clear Expertise and Qualifications: Sarah’s background is clearly stated: graduated from the University of Cape Town in 2004, and has worked in private practices in South Africa and the UK, with a keen interest in sports physio and experience at international sporting events. This provides a solid foundation of credibility.
  • Varied Treatment Specialisations: The list of treatable conditions – Dance Injuries, Sports Injuries, Posture and Alignment Issues, Back and Neck Pain, Hypermobility, Pilates Rehabilitation, Post Abdominal or Orthopaedic Surgery, Mobility Issues – demonstrates a broad scope of practice, appealing to a diverse range of potential clients.
• Strong Client Testimonials: The website features multiple glowing reviews from clients like Claire Hahn, Sarah Engelbrecht, and Lauren Birch. These testimonials, linked to Trustpilot for verification, provide strong social proof and build trust. They highlight key aspects like “brilliant physio,” “extremely thorough,” “knowledgeable,” and “made my life manageable again.”
  • Trustpilot Integration: Linking to an external review platform like Trustpilot adds an extra layer of authenticity, as reviews are less likely to be manipulated when hosted on a third-party site. The 4.2 rating based on 6 reviews (as stated on the homepage) is a decent starting point.
• Well-Articulated Process: The “How physio can work for you…” section breaks down the treatment journey into clear steps: ASSESS, TREAT, MOVEMENT SCREENING, EXERCISE. This helps clients understand what to expect and the systematic approach taken by Bourne Physio.
  • Focus on Long-Term Health: The emphasis on MOVEMENT SCREENING to prevent recurrence and individually tailored home exercise programmes for long-term treatment and prevention strategies shows a commitment to holistic and sustainable recovery.

The Downsides: Areas for Improvement

No website is perfect, and Bourne-physio.co.uk has some areas that could definitely use some attention to elevate its professional standing and client experience.

• Lack of Physical Address: This is perhaps the most significant omission. For a service that requires in-person visits, not having a clear, prominent physical address on the homepage or a dedicated contact page is a major drawback. Clients need to know exactly where the clinic is located to plan their visit. This undermines local searchability and client convenience.
  • Impact on Trust: In a world where online scams are rampant, the absence of a verifiable physical location can raise a red flag, making the service appear less established or transparent, even if it’s perfectly legitimate.
• No Online Booking System: In 2024, expecting clients to call or email to book an appointment feels somewhat outdated. Modern healthcare websites often integrate online scheduling tools, allowing clients to view availability and book sessions at their convenience, often outside of traditional business hours. This could be a significant barrier for busy individuals.
  • Client Convenience: The lack of a seamless booking process can lead to missed opportunities, as potential clients might opt for competitors who offer this convenience.
• Absence of Detailed Pricing Information: While healthcare costs can be complex, providing at least a general guide or a clear statement about how pricing works (e.g., “initial assessment fee,” “per session fee”) is crucial. Without this, clients are left guessing, which can be a turn-off.
  • Transparency Issues: Pricing transparency is a key element of building trust. Hidden or unclear costs can lead to client frustration and hesitation.
• Missing Essential Legal Pages: There are no obvious links to critical legal documents like a comprehensive Privacy Policy or Terms of Service. While a cookie consent banner is present, it’s insufficient for GDPR compliance and overall legal transparency, especially when dealing with sensitive health data.
  • Regulatory Compliance: Operating in the UK without clear legal pages outlining data handling, client rights, and service terms is a significant oversight and could lead to compliance issues.
• Limited Online Presence/Social Media Integration: While Trustpilot reviews are great, there’s no mention or links to other potential professional profiles (e.g., LinkedIn for Sarah, or any clinic-specific social media presence). This limits the avenues for clients to research or connect with the service.
  • Engagement Opportunities: Social media can be a powerful tool for engaging with the community, sharing health tips, and reinforcing expertise.
• Basic Contact Form: While functional, the contact form is very basic. It could be enhanced with specific fields or dropdowns for common inquiries, which could streamline communication and improve the efficiency of responses.
  • User Experience: A more detailed contact form could help Sarah gather necessary information upfront, leading to more efficient follow-ups.

Bourne-physio.co.uk Alternatives

If Bourne-physio.co.uk doesn’t quite hit all the marks for you, especially with those critical missing bits of information, fear not. The UK market for physiotherapy services is robust, with plenty of highly professional and transparent options available. When you’re looking for someone to help you get back on your feet, literally, you want to know all the details upfront.

Here are some excellent alternatives, often offering broader reach, more comprehensive online infrastructure, and clearer information on services and pricing: Wecomparethemortgage.co.uk Review

Why Consider Alternatives?

The primary reasons to look beyond Bourne-physio.co.uk, based on its current online presence, revolve around transparency, convenience, and comprehensive information. Many larger or more digitally mature physiotherapy providers offer:

• Clear Physical Addresses: No guessing games about where the clinic is located.
• Online Booking Systems: Schedule appointments 24/7 at your convenience.
• Transparent Pricing: Understand costs upfront, often with detailed breakdowns of initial assessments, follow-up sessions, and package deals.
• Robust Legal Frameworks: Easily accessible Privacy Policies, Terms of Service, and GDPR compliance statements.
• Multiple Locations: Wider geographic coverage, often meaning a clinic closer to you.
• Diverse Teams: Access to a broader range of specialist physiotherapists.

Top Alternatives for Physiotherapy Services in the UK

1. Nuffield Health Physiotherapy

   • Why it’s a top pick: Nuffield Health is one of the UK’s leading not-for-profit healthcare organisations. Their physiotherapy services are extensive, covering everything from sports injuries to post-operative rehabilitation. They have hundreds of clinics across the UK, making them highly accessible.
   • Key Features:
     • Nationwide Presence: A vast network of clinics and hospitals.
     • Integrated Approach: Often linked to their gyms and wellbeing centres, allowing for holistic rehabilitation.
     • Online Booking: Many clinics offer convenient online booking.
     • Clear Information: Detailed service descriptions and frequently asked questions are readily available.
   • What to expect: Professional, evidence-based care from highly qualified physiotherapists. They offer various treatment options and typically have clear pricing structures, though you might need to check with your local centre.

2. BUPA Physiotherapy

   • Why it’s a top pick: BUPA is synonymous with private healthcare in the UK. Their physiotherapy service is comprehensive and often integrates seamlessly with their health insurance policies. If you have BUPA insurance, this is often the most straightforward option.
   • Key Features:
     • Insurance Integration: Direct billing and seamless experience for BUPA members.
     • High Standards: Known for rigorous clinical governance and quality care.
     • Wide Range of Conditions: Treats musculoskeletal conditions, sports injuries, and provides post-operative care.
     • Referral Network: Works with a broad network of specialists.
   • What to expect: High-quality, professional treatment. While often used by those with private health insurance, they also offer self-pay options. Information on their website is very thorough.

3. Chartered Society of Physiotherapy (CSP) – Find a Physio

   • Why it’s a top pick: This isn’t a direct service provider but an essential resource. The CSP is the professional body for physiotherapists in the UK. Their “Find a Physio” tool ensures you’re looking at qualified and registered practitioners. It’s the gold standard for verifying credentials.
   • Key Features:
     • Verification: Lists only chartered and registered physiotherapists.
     • Location-Based Search: Easily find professionals near you.
     • Specialty Filters: Filter by specific areas of expertise.
   • What to expect: A directory that leads you to independently run clinics and practitioners. You’ll then need to visit their individual websites for specific details, but you’ll know they’re legitimate professionals.

4. Connect Health Physiotherapy Vanillasprinkles.co.uk Review

   • Why it’s a top pick: Connect Health is a significant provider of community-based musculoskeletal (MSK) services across the UK, often partnering with the NHS. They focus on delivering integrated care and patient-centred solutions.
   • Key Features:
     • NHS Partnerships: Often integrated into local NHS pathways, making them accessible.
     • MSK Expertise: Specialises in musculoskeletal conditions and chronic pain management.
     • Rehabilitation Focus: Strong emphasis on long-term recovery and self-management.
   • What to expect: A blend of NHS and private services. Their online presence is clear, with good information on their approach and services, reflecting their focus on patient outcomes.

5. Physio.co.uk

   • Why it’s a top pick: This is a large private physiotherapy company with clinics spread across the UK, offering both clinic-based and home visit appointments. They have a very comprehensive website with detailed information on services, conditions, and pricing.
   • Key Features:
     • Extensive Clinic Network: Multiple locations for convenience.
     • Online Booking: A robust online system for scheduling appointments.
     • Transparent Pricing: Clear pricing pages for various services.
     • Wide Specialisations: Covers a broad range of physiotherapy needs.
   • What to expect: A professional and efficient service with good online infrastructure. They aim to make the booking and treatment process as smooth as possible for clients.

6. Ascot Central Physiotherapy

   • Why it’s a top pick: While not as large as the national chains, Ascot Central Physiotherapy offers a highly reputable local service with a strong online presence. Their website provides clear details about their services, team, and location.
   • Key Features:
     • Clear Location: Physical address prominently displayed.
     • Detailed Services: Comprehensive descriptions of conditions treated and treatment methods.
     • Online Contact/Booking: Often offers online forms or booking portals.
     • Practitioner Information: Detailed bios of their physiotherapists.
   • What to expect: A strong local option, prioritising clear information and patient experience, similar to what Bourne Physio aims for but with more complete online transparency.

7. Six Physio

   • Why it’s a top pick: If you’re in London and looking for high-end, specialist physiotherapy, Six Physio is a premier choice. They are known for their expert practitioners and comprehensive approach, often catering to athletes and complex cases.
   • Key Features:
     • Specialist Expertise: Highly trained physiotherapists with niche specialisations.
     • Multiple London Clinics: Conveniently located across the capital.
     • Comprehensive Services: Includes Pilates, sports massage, and running assessments.
     • Transparent Information: Detailed website with clear service descriptions and often pricing guides.
   • What to expect: A premium physiotherapy experience with a focus on advanced techniques and personalised care. They maintain a very professional and informative online presence.

Each of these alternatives offers a robust online experience, often with clear physical addresses, transparent pricing, and convenient online booking options, addressing the areas where Bourne-physio.co.uk could improve its digital front door.

How to Cancel Bourne-physio.co.uk Subscription

Based on the information available on the Bourne-physio.co.uk homepage, there doesn’t appear to be any mention of a subscription service or recurring payment model. The website primarily describes a direct service offering, where clients would book individual physiotherapy sessions or potentially a course of treatments. Therefore, the concept of “cancelling a subscription” as one might with a software service or a gym membership doesn’t seem applicable here. Budgetskips.co.uk Review

It’s highly probable that Bourne Physio operates on a pay-per-session or pay-per-course basis. This means:

• No Automatic Renewals: You wouldn’t typically be charged on an ongoing basis unless you explicitly agree to a package deal that involves pre-payments.
• Focus on Appointments: The engagement is likely around scheduled appointments.

If you have engaged with Bourne Physio, and for some reason, you were under the impression there was a subscription or you have a pre-paid package you wish to discontinue, the process would be straightforward:

• Direct Communication: The website explicitly states, “You can call me on 07894 581998 or drop me a message here and I’ll get back to you.” This phone number and contact form are your primary means of communication.
• Clarity on Services: Before making any commitments, it’s always wise to clarify the exact terms of engagement for any service, including payment structures, cancellation policies for individual appointments, and refund policies for pre-paid blocks of sessions. This should be done directly with the provider.

Given the typical operation of independent physiotherapy practices, any cancellation or discontinuation of services would simply involve:

1. Not booking further appointments.
2. Notifying the practitioner if you have upcoming appointments you wish to cancel, adhering to any stated cancellation policy (e.g., 24-hour notice to avoid a charge).

Action Steps for Discontinuation (if applicable):

• Review any agreement: If you received an invoice, a booking confirmation, or any written communication, check for terms related to cancellations or package expiry.
• Contact Sarah van der Riet directly: Use the provided phone number (07894 581998) or the contact form on the website to discuss your intentions.
• Clarify remaining credit/sessions: If you purchased a package of sessions, inquire about the policy for unused sessions or potential refunds, though these are typically non-refundable or have an expiry date.

In essence, because Bourne-physio.co.uk doesn’t present itself as a subscription-based service, the idea of “cancelling” is less about a recurring payment and more about simply concluding your treatment course or cancelling a scheduled appointment. Always ensure you communicate clearly to avoid any misunderstandings or potential charges for missed appointments. Internationallamps.co.uk Review

How to Cancel Bourne-physio.co.uk Free Trial

Based on the content displayed on the Bourne-physio.co.uk website, there is no indication or mention of a free trial offering. The website describes a direct physiotherapy service, where clients undergo assessment and treatment. This model typically does not involve free trials, unlike software or digital service platforms.

Physiotherapy services are usually provided on a fee-for-service basis, often starting with an initial consultation and assessment for which a fee is charged. The value and expertise provided by a physiotherapist from the very first interaction mean that free trial periods are not a standard practice in this industry.

Therefore, if you are looking to cancel a “free trial” with Bourne-physio.co.uk, it’s likely you are mistaken or misinterpreting the service model. It’s possible you might be thinking of another type of service.

Key points from the Bourne-physio.co.uk homepage relevant to service engagement:

• Assessment First: The process starts with a “full assessment of your injury and the surrounding areas.” This is the initial step and typically a paid service.
• Direct Contact: Clients are encouraged to “call me on 07894 581998 or drop me a message here” to “Get in touch.” This implies a direct consultation before any service begins.
• No Trial Period Mentioned: There’s absolutely no text or links on the homepage (or implied through the site’s structure) that suggests a free trial for any of their physiotherapy services.

If you have engaged with Bourne Physio, and are concerned about charges or commitments, here’s what to do: Myfourthtrimester.co.uk Review

1. Verify Your Engagement: Double-check any emails, invoices, or booking confirmations you may have received from Bourne Physio. Look for terms and conditions or payment schedules.
2. Directly Contact Bourne Physio: The most effective way to clarify any misunderstandings or concerns about billing or service terms is to contact Sarah van der Riet directly. Use the phone number 07894 581998 or the contact form available on the website.
3. Clarify Service Model: Ask about their pricing structure for initial assessments and subsequent treatments, and any cancellation policies for appointments.

In conclusion, since Bourne-physio.co.uk does not offer a free trial, there is no “free trial” to cancel. Any engagement would be based on agreed-upon paid services.

Bourne-physio.co.uk Pricing

This is one of the most significant pieces of missing information on Bourne-physio.co.uk. For a service-based business, particularly in healthcare, transparency regarding pricing is absolutely crucial. Potential clients want to know, or at least have an estimate of, what they can expect to pay before they even reach out. The current website provides no details whatsoever on the cost of services.

Here’s what we can deduce and what the absence of this information implies:

What’s Missing

• No Price List: There is no dedicated pricing page, no mention of session fees, initial consultation costs, or package deals anywhere on the homepage or linked internal pages (based on the provided text).
• No Session Duration: While not strictly pricing, the duration of sessions (e.g., 30 min, 45 min, 60 min) often correlates directly with cost and is a standard piece of information for physiotherapy clinics. This is also absent.
• No Package Information: Many physios offer discounts for booking multiple sessions in advance, but there’s no mention of any such offers.

Implications of Missing Pricing

• Client Hesitation: Many potential clients will be reluctant to make initial contact without understanding the financial commitment. They might assume the service is either very expensive or that pricing is negotiable, which can lead to discomfort.
• Lack of Transparency: In an era where consumers demand upfront information, withholding pricing can be perceived as a lack of transparency. This can erode trust, especially in a sensitive sector like healthcare.
• Competitive Disadvantage: Competitors who clearly list their pricing will likely attract clients who prefer straightforward information. If a client has to call just to get a basic price, they might opt for a clinic that’s already provided that information.
• Increased Administrative Load: Sarah van der Riet will likely spend more time answering basic pricing queries over the phone or email, which could be easily addressed with a dedicated pricing section on the website.

What is Standard Practice for Physiotherapy Pricing in the UK

Typically, physiotherapy clinics in the UK structure their fees in a few common ways:

1. Initial Assessment Fee: This is usually a slightly higher fee for the first session, which includes a comprehensive evaluation, diagnosis, and initial treatment plan. This can range from £60 to £100+ depending on location (London being higher) and practitioner experience.
2. Follow-up Session Fee: Subsequent sessions are usually charged at a flat rate per session. This can range from £45 to £80+ per session.
3. Package Deals: Some clinics offer discounts if you pre-pay for a block of sessions (e.g., 5 or 10 sessions).
4. Specialised Treatment Costs: Some clinics might have specific pricing for specialised treatments like dry needling, bespoke exercise programs, or sports massage if offered separately.

Recommendation:
For Bourne-physio.co.uk to enhance its legitimacy and user experience, adding a clear and accessible pricing page is essential. Even a simple statement like “Initial assessment: £X, Follow-up sessions: £Y” would go a long way in building trust and attracting serious enquiries. It would also be beneficial to specify the duration of each session. Zenfittraining.co.uk Review

Without this information, potential clients are left to guess, which is rarely a positive experience when seeking professional healthcare services.

Bourne-physio.co.uk vs. Competitors

When evaluating Bourne-physio.co.uk against its competitors in the UK physiotherapy market, it becomes clear that while it offers a personalised, expert-driven service, its digital presence lags behind many established players, particularly concerning transparency and convenience. This isn’t a knock on Sarah van der Riet’s clinical skills, but rather a critique of the website’s functionality and completeness in a highly competitive digital landscape.

Key Competitive Differentiators

The main competitive advantage of Bourne-physio.co.uk, as highlighted on the homepage, is the individualised, expert care provided by Sarah van der Riet herself. Clients praise her thoroughness, compassion, and ability to get to the root cause of issues, rather than just treating symptoms. This personal connection is something larger, more corporate chains often struggle to replicate.

• Personalised Care: This is often the allure of smaller, independent practices. Clients value the consistency of seeing the same practitioner who understands their history deeply. Reviews like “Sarah is absolutely brilliant, super professional thorough and leaves no stone unturned to fix issues!” underscore this.
• Specialised Expertise: Sarah’s “keen interest in sports physio” and experience at “various sporting events internationally” positions her well for niche markets like dance and sports injuries, which might be a specific draw for certain clients.

Where Competitors Excel

The areas where Bourne-physio.co.uk falls short are precisely where many competitors – from large national chains to well-established local clinics – often excel.

• Transparency (Pricing & Location): Koi-zone.co.uk Review

  • Competitors: Most reputable physiotherapy clinics, especially larger ones like Nuffield Health Physiotherapy or Physio.co.uk, prominently display their physical addresses, often with maps, and provide clear pricing structures (e.g., initial assessment fees, follow-up session costs, package deals). This upfront information builds trust and saves clients time.
  • Bourne-physio.co.uk: This information is conspicuously absent, forcing potential clients to make direct contact just to get basic logistical and financial details. This creates friction.

• Online Convenience (Booking & Information):

  • Competitors: Many modern physiotherapy websites, including those of BUPA Physiotherapy and Six Physio, offer robust online booking systems. Clients can check availability, select preferred times, and book appointments 24/7 without needing to make a phone call or wait for a response. They also typically have comprehensive FAQs, detailed service pages, and patient resources.
  • Bourne-physio.co.uk: Relies solely on phone calls or a basic contact form for enquiries and booking, which is less convenient for today’s digitally-savvy consumer. There are no readily available FAQs or extensive patient resources on the site.

• Legal & Regulatory Compliance:

  • Competitors: Professional healthcare websites in the UK invariably feature clear links to a Privacy Policy (detailing how personal and health data is handled, crucial for GDPR compliance), Terms and Conditions, and sometimes a Complaints Policy. This signals professionalism and adherence to legal requirements.
  • Bourne-physio.co.uk: Only a basic cookie consent is present. The absence of comprehensive legal pages is a significant oversight and a trust concern, especially for a healthcare provider handling sensitive personal information.

• Scalability & Team Size:

  • Competitors (e.g., Nuffield Health, Connect Health): Offer the advantage of larger teams, which can mean broader availability, a wider range of specialist expertise under one roof, and the ability to handle more complex or diverse cases.
  • Bourne-physio.co.uk: As a sole practitioner, Sarah van der Riet’s availability is limited to her own schedule, and the range of expertise, while strong, is naturally confined to her individual specialisations.

The Verdict in a Competitive Landscape

While Bourne-physio.co.uk clearly offers a high-quality, personalised physiotherapy service, its online presence is somewhat underdeveloped compared to many competitors. For clients who prioritise convenience, upfront transparency, and comprehensive digital resources, they might gravitate towards alternatives that offer online booking, clear pricing, and detailed legal information.

However, for clients who value a direct, personal connection with a highly recommended individual practitioner and are willing to make direct contact for information and booking, Bourne-physio.co.uk could still be an excellent choice. The website needs to bridge the gap in its digital offering to truly compete effectively in the broader market. Flatmaintenance.co.uk Review

FAQ

What is Bourne-physio.co.uk?

Bourne-physio.co.uk is the website for Bourne Physio, a private physiotherapy service based in the Farnham area of Surrey, England, operated by Sarah van der Riet.

What services does Bourne-physio.co.uk offer?

Bourne-physio.co.uk offers expert physiotherapy services for a range of conditions including Dance Injuries, Sports Injuries, Posture and Alignment Issues, Back and Neck Pain, Hypermobility, Pilates Rehabilitation, Post Abdominal or Orthopaedic Surgery, and Mobility Issues.

Who is the main practitioner at Bourne-physio.co.uk?

The main practitioner at Bourne-physio.co.uk is Sarah van der Riet, a qualified physiotherapist who graduated from the University of Cape Town in 2004 and has worked in both South Africa and the UK.

Where is Bourne-physio.co.uk located?

Based on the website text, Bourne-physio.co.uk provides services to the “Farnham area of Surrey in England.” However, a specific physical clinic address is not prominently displayed on the homepage.

How can I contact Bourne-physio.co.uk?

You can contact Bourne-physio.co.uk by calling Sarah van der Riet on 07894 581998 or by sending a message through the contact form available on their website. Westguardltd.co.uk Review

Does Bourne-physio.co.uk offer online booking?

No, Bourne-physio.co.uk does not appear to offer an online booking system based on the information provided on their homepage. Clients are directed to contact Sarah directly by phone or email to arrange appointments.

Is pricing information available on Bourne-physio.co.uk?

No, there is no explicit pricing information or a dedicated pricing page on the Bourne-physio.co.uk website. Clients would need to contact the service directly to inquire about costs.

Are there client testimonials on Bourne-physio.co.uk?

Yes, Bourne-physio.co.uk features a section with client testimonials, displaying positive feedback from clients like Claire Hahn, Sarah Engelbrecht, and Lauren Birch. These reviews are linked to Trustpilot.

What is the average client rating for Bourne-physio.co.uk?

According to the homepage, Bourne-physio.co.uk has an average rating of 4.2 based on 6 reviews.

Does Bourne-physio.co.uk have a Privacy Policy or Terms of Service?

Based on the homepage content, there are no prominently linked Privacy Policy or Terms of Service pages, apart from a general cookie consent banner. Ramkettlebells.co.uk Review

Is Bourne-physio.co.uk suitable for sports injuries?

Yes, Sarah van der Riet has a keen interest in sports physio and has worked at various sporting events internationally, making Bourne-physio.co.uk well-suited for treating sports injuries.

Does Bourne-physio.co.uk treat back and neck pain?

Yes, Back and Neck Pain is specifically listed as one of the conditions that Bourne Physio is fully qualified to treat.

What is Sarah van der Riet’s background?

Sarah van der Riet graduated from the University of Cape Town in 2004 and has subsequently worked in private practices in South Africa and the UK, with a focus on sports physio.

Does Bourne-physio.co.uk provide home exercise programmes?

Yes, the website states that each client will receive an individually tailored home exercise programme to maximise the benefits of their clinic visits and aid long-term treatment.

Is Bourne-physio.co.uk GDPR compliant?

While a cookie consent banner is present, the absence of a detailed Privacy Policy on the website makes it difficult to ascertain full GDPR compliance regarding the handling of personal and sensitive data. Robinsontransport.co.uk Review

How does Bourne-physio.co.uk ensure long-term recovery?

Bourne-physio.co.uk focuses on long-term recovery by performing movement screening to identify patterns that could lead to recurrence and by providing tailored home exercise programmes.

Can I write a review for Bourne-physio.co.uk?

Yes, the website includes a link labelled “Write Sarah a Review,” which directs users to Trustpilot to submit their feedback.

Are dance injuries treated at Bourne-physio.co.uk?

Yes, Dance Injuries are explicitly listed among the conditions that Bourne Physio is qualified to treat.

What are the payment methods accepted by Bourne-physio.co.uk?

The website does not specify accepted payment methods. Clients would need to confirm this directly with Sarah van der Riet upon contact or booking.

Does Bourne-physio.co.uk offer free consultations or trials?

No, based on the website’s content, there is no mention of free consultations, free trials, or any complimentary initial services. Physiotherapy services typically involve a fee for assessment and treatment. Barton-windows.co.uk Review