Colinssashwindows.co.uk Review

Based on looking at the website Colinssashwindows.co.uk, it appears to be a legitimate and comprehensive online presence for a window and door supplier in the UK. The site provides a wealth of information about its products, services, and company background, which is crucial for building trust with potential customers.

Overall Review Summary:

• Website Professionalism: High. The site is well-structured, easy to navigate, and presents information clearly.
• Product Information: Extensive. Detailed descriptions for various window and door types (uPVC, aluminium, timber, sash, casement, French, bifold, patio) are provided.
• Pricing Transparency: Good. Starting prices for key products like uPVC sash windows are clearly stated, though specific made-to-measure pricing requires a quote.
• Customer Support Information: Excellent. Multiple contact methods (phone, email, WhatsApp, fax) are listed, along with working hours.
• Trust Indicators: Strong. Mentions of Trustpilot, customer testimonials with names, and social media links (Facebook, Instagram) are present.
• Company Background: Clear. Details on experience (“Two Decades”), market disruption in 2014, and business volume (1600 orders in 2022) are provided.
• Policies and Legal: Comprehensive. Links to Terms and Conditions, Privacy Policy, Shipping and Return Policy, and Building Regulations are readily available.
• Ethical Considerations: Appears sound. The business focuses on home improvement products, which align with ethical consumption. There are no apparent red flags concerning forbidden categories.

The detailed explanations on product types, materials, and specific features demonstrate a good understanding of the industry, aiming to educate the customer rather than just sell. The inclusion of customer testimonials directly on the homepage, along with a link to their full reviews section, adds a layer of authenticity. Furthermore, the provision of clear contact details and essential legal policies like ‘Terms and Conditions’ and ‘Privacy Policy’ signifies a commitment to transparency and adherence to regulatory standards, which is vital for any credible online business. The emphasis on “trade prices direct to the trade and to retail customers” and their claim of “disrupting the upvc sash window market in the UK in 2014 by introducing affordable fixed prices” suggests a customer-centric approach focusing on value, a key consideration for consumers.

Here’s a list of excellent alternatives in the home improvement sector, focusing on ethical and high-quality products available in the UK:

• Anglian Home Improvements
  • Key Features: Wide range of windows, doors, conservatories; focus on energy efficiency and security; comprehensive warranty.
  • Average Price: Varies greatly by product and customisation, generally premium.
  • Pros: Established brand with a strong reputation, extensive product range, professional installation services, strong guarantees.
  • Cons: Higher price point, sales process can be lengthy.
• Everest Double Glazing
  • Key Features: Custom-made windows and doors, high-security features, extensive colour and finish options, A-rated for energy efficiency.
  • Average Price: Typically on the higher end due to bespoke nature and quality.
  • Pros: Renowned for quality and durability, excellent customer service, strong guarantees, wide array of styles.
  • Cons: Can be expensive, installation lead times might be longer.
• Safestyle UK
  • Key Features: Large installer of uPVC windows and doors, focus on affordability and quick installation, energy-efficient products.
  • Average Price: Competitive, often offers deals and discounts.
  • Pros: Widespread availability, frequently runs promotions, good for budget-conscious buyers, quick turnaround.
  • Cons: Some mixed customer reviews on service, fewer premium options.
• Britelite Windows
  • Key Features: Family-run business, specialises in windows, doors, and conservatories, emphasis on customer satisfaction and quality.
  • Average Price: Mid-range to premium, depending on product specifications.
  • Pros: Personalised service, strong local reputation in the South East, quality products.
  • Cons: Geographic limitations, less widely known than national brands.
• Clearview Bi-folding Doors
  • Key Features: Specialises in aluminium bi-folding doors, bespoke design, advanced security, and thermal performance.
  • Average Price: Premium, as bi-fold doors are a significant investment.
  • Pros: Expert in bi-fold doors, high-quality aluminium products, excellent aesthetics, and functionality.
  • Cons: Niche product focus, higher investment cost.
• Velux Roof Windows
  • Key Features: Leading manufacturer of roof windows and skylights, variety of materials and operation types (manual, electric, solar), integrated blinds.
  • Average Price: Mid-range to premium, depending on size and features.
  • Pros: Industry standard for roof windows, excellent natural light solutions, durable and reliable, widely available.
  • Cons: Installation can be complex and requires professional help, limited to roof applications.
• Origin Aluminium Windows & Doors
  • Key Features: Premium aluminium windows and doors, bespoke manufacturing, exceptional thermal efficiency, extensive colour choices.
  • Average Price: High-end, reflecting the quality and customisation.
  • Pros: Renowned for superior craftsmanship and durability, sleek modern designs, excellent U-values for energy efficiency, long warranties.
  • Cons: Significant investment, often requires longer lead times due to customisation.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Colinssashwindows.co.uk Review & First Look

When you first land on Colinssashwindows.co.uk, you’re immediately greeted with a straightforward layout that prioritises practical information. No-nonsense, just like a seasoned pro who knows what they’re talking about. The immediate highlight is their pricing model: “From £270 + VAT in uPVC Made-to-Measure, Supply Only.” This upfront cost indication is a massive win for transparency, especially in an industry often criticised for opaque pricing. It saves you the runaround of endless quotes just to get a ballpark figure.

Initial Impressions of the Website Design

The design itself is clean, functional, and easy to navigate. It’s not flashy, but that’s often a good sign in the building materials world—it suggests they focus on the product, not just the packaging. The site clearly prioritises user experience by putting key information like contact details and a free quote form front and centre. This thoughtful layout speaks volumes about their understanding of what customers truly value: quick access to information and a clear path to getting started.

Key Information Presented on the Homepage

The homepage acts as a robust summary of their offerings and credentials. You get a direct link to their Trustpilot reviews, a critical third-party validation in today’s digital age. They proudly state “Two Decades of Experience,” which immediately builds confidence. Furthermore, claims like being “One of the UK’s biggest sash windows suppliers” and their role in “disrupting the upvc sash window market in the UK in 2014 by introducing affordable fixed prices” position them as established players with a history of innovation. These bold claims, backed by customer testimonials and verifiable facts like “Over 40% of our business is from repeat customers,” suggest a solid, customer-focused operation.

Navigation and User Experience

Navigating Colinssashwindows.co.uk is a breeze. The main menu is logically organised, dividing products into “Our range of windows” and “Our range of doors.” Each category then branches into specific types like “uPVC Sash Windows,” “Aluminium Bifold Doors,” and “Timber French Doors.” This clear hierarchical structure ensures that even someone new to the world of windows and doors can quickly find what they’re looking for. The internal linking is also well-executed, guiding users from product overviews to more detailed pages without friction. This intuitive design minimizes clicks and maximises efficiency, getting you to the information you need pronto.

Colinssashwindows.co.uk Features

Colinssashwindows.co.uk isn’t just a brochure site; it’s designed to give you a deep dive into their product range and how they operate. They offer a comprehensive array of features that cater to both trade and retail customers, focusing on choice, quality, and competitive pricing. It’s like they’ve thought through the entire journey, from initial inquiry to final delivery. Dremmaline.co.uk Review

Wide Range of Products

They’ve got a seriously broad selection, covering almost every type of window and door you could imagine for a UK property.

• Windows:
  • uPVC Sash Windows: Their main seller, offering both standard and mechanically jointed options, which replicate timber aesthetics. Prices start from £270 + VAT for white uPVC and £337 + VAT for standard woodgrain colours. This shows their commitment to affordability.
  • uPVC Casement Windows: Designed for longevity, beauty, and energy efficiency, made in Britain.
  • Aluminium Casement Windows: Emphasising competitive prices and strong after-sales service.
  • Flush Casement Windows: A modern, sleek design with a smooth, flat appearance when closed.
  • Timber Sash Windows: Crafted to retain traditional elegance with modern materials, eliminating maintenance issues and drafts.
  • Timber Casement Windows: Fully glazed and painted in RAL colours, with quality hardware, offering both flush and stormproof designs.
• Doors:
  • Aluspace Aluminium Internal Doors: Slim frames and contemporary designs, perfect for high-traffic areas due to durability and low maintenance.
  • Internal Steel Doors and Partitions: A range of pre-priced steel hinged doors with various panel and handle configurations.
  • Steel Look Aluminium Heritage Style Doors: Offers a classic steel aesthetic with the benefits of aluminium, available in single, double, and bifold options.
  • Aluminium Bifold Doors: Designed to open entire facades, maximising outdoor space with strength and durability.
  • Aluminium French Doors: Durable and energy-efficient options for exteriors, available in heritage, slim profile steel look, or simple styles.
  • uPVC French Doors: Flexible material allowing customisation with side and top lights, bespoke colours, and glazing options.
  • Flush uPVC French Doors: A newer addition, matching their flush casement windows for a seamless look.
  • Timber French Doors: For those who prefer a classical wooden look with high-quality, made-to-measure products.
  • Aluminium Sliding Patio Doors: Maximise light and provide unobstructed views with various frame sizes and sliding formats.
  • uPVC Patio Doors: “Best in class” sliding doors focusing on innovation, performance, and style, with an easy operating structure.

This extensive catalogue demonstrates their capacity to serve a broad market, from homeowners seeking a single replacement to builders needing multiple units for a development. Their claim of being market leaders in “cheaper alternatives to steel windows and french doors” also highlights a strategic focus on popular, aesthetically pleasing, and cost-effective solutions.

Customisation Options

While specific customisation interfaces aren’t explicitly detailed on the homepage, the descriptions imply significant flexibility. Terms like “Made-to-Measure,” “bespoke colour and finish,” “RAL colour of your choice,” and “designed to meet all of your demands” suggest a high degree of customisation is possible. For instance, the uPVC French Doors allow for “side and top lights in a bespoke colour and finish of your choice,” and Timber Casement Windows come “fully glazed and painted in a RAL colour of your choice.” This level of tailoring is essential for home improvement products, ensuring they fit specific architectural styles and personal preferences.

Pricing and Cost Transparency

This is where Colinssashwindows.co.uk really stands out. Their upfront pricing for uPVC sash windows (“From £270 + VAT”) is a breath of fresh air. They’ve explicitly aimed to “disrupt” the market by introducing “affordable fixed prices.” This transparency builds immediate trust, as it counters the common industry practice of vague quotations until deep into the sales process. They also mention that their “prices are really competitive” for aluminium products and “very low prices with fast delivery” for uPVC flush casement windows. While a full configurator isn’t present on the homepage, the call to “complete our form to request your free quote” is clear.

Customer Support and Guarantees

Their customer support seems robust, offering multiple channels: Tobaccospecialists.co.uk Review

• Phone: 01525 552131
• Email: [email protected]
• WhatsApp: 07930 098867
• Fax: 01525 552141 (a bit old-school, but still an option!)
• Working Hours: 8:00 AM – 8:00 PM, Mon – Sun. This is an impressively long availability window, showing dedication to customer service.

They boast “10 Years Guarantee” on their products, which is a standard and reassuring offering in the industry, protecting your investment for a significant period. The mention of “personal service to all enquiries” from their “small but highly qualified team” suggests a focused and attentive approach to customer interactions.

Logistics and Delivery

“Deliveries from 4 weeks” is clearly stated, setting realistic expectations for lead times. This is vital for planning any home renovation project. They also highlight “Export enquiries welcome. We export all our products worldwide,” indicating a global reach beyond the UK market. This speaks to their logistical capabilities and capacity to handle large-scale operations.

Colinssashwindows.co.uk Pros & Cons

Alright, let’s break down the good, the bad, and the practicalities of Colinssashwindows.co.uk. Think of it like looking at a new piece of kit: what are its strengths, and where might it be a bit fiddly?

Pros: The Upside

• Transparent Pricing: This is a big one. Stating “From £270 + VAT” for uPVC sash windows upfront is a bold move in an industry notorious for opaque quotes. It immediately gives you a baseline and helps you gauge affordability without jumping through hoops. This kind of transparency builds trust from the get-go.
• Extensive Product Range: They offer a truly comprehensive selection of windows and doors in various materials (uPVC, aluminium, timber) and styles (sash, casement, French, bifold, patio). Whether you’re after a classic timber look or modern aluminium bi-folds, they’ve likely got something that fits the bill. This breadth means you might be able to source all your needs from one supplier.
• Strong Customer Testimonials and Trustpilot Integration: Direct quotes from satisfied customers, including names and detailed experiences, are powerful social proof. The direct link to their Trustpilot page (https://uk.trustpilot.com/review/colinssashwindows.co.uk) allows for independent verification, which is crucial for building credibility online. High Trustpilot ratings, as suggested by their excerpts, are a strong indicator of customer satisfaction.
• Long-Standing Experience: “Two Decades of Experience” is a significant claim that implies deep industry knowledge and reliability. This isn’t a fly-by-night operation; they’ve been around the block, weathered storms, and likely refined their processes over time.
• Competitive Pricing Strategy: Their claim of “disrupting the upvc sash window market in the UK in 2014 by introducing affordable fixed prices” suggests a genuine commitment to value. This focus on making quality products more accessible is a definite advantage for budget-conscious consumers and trade professionals.
• Excellent Customer Service Availability: Operating “8:00 AM – 8:00 PM, Mon – Sun” via multiple channels (phone, email, WhatsApp) is impressive. This extended availability makes it easier for customers to get in touch, especially outside standard business hours, showing a real commitment to support.
• Clear Guarantees: A “10 Years Guarantee” on their products provides a solid safety net, giving you peace of mind about the longevity and quality of your purchase. This is a standard but essential feature for such significant home investments.
• Global Export Capability: The willingness to “Export enquiries welcome. We export all our products worldwide” points to a robust logistics operation and a company with broad ambitions, capable of handling complex orders.

Cons: Areas for Consideration

• “Supply Only” Model: While it makes their prices competitive, the “Supply Only” aspect means you’ll need to arrange your own fitting. For DIY enthusiasts or those with a trusted builder, this isn’t an issue. However, for homeowners who prefer a complete, hassle-free supply-and-fit service, this might be a limitation, requiring them to source and vet an installer separately.
• Limited Online Configuration: While prices are stated, the website doesn’t appear to have a full online configurator where you can instantly get a precise quote based on specific dimensions and options. You still need to “complete our form to request your free quote,” which, while simple, isn’t as immediate as some more advanced e-commerce platforms.
• Reliance on Social Media for Live Updates: While linking to Facebook and Instagram for “recommendations and photos from customers” is good, some users might prefer a more integrated gallery or live project updates directly on the website rather than having to navigate away.
• Fax Number Listed: Including a fax number (01525 552141) in their contact details, while not a deal-breaker, feels a little outdated in the modern digital age. It’s a minor point, but it slightly contrasts with their otherwise modern online presence.
• No Explicit Mention of Accreditation Bodies: While they claim high quality and provide guarantees, explicit mentions of industry accreditations (e.g., FENSA, CERTASS, or GGF membership) are not immediately visible on the homepage. While not necessarily a red flag, these accreditations often provide an additional layer of assurance for customers regarding quality standards and compliance with building regulations.

Colinssashwindows.co.uk Alternatives

When you’re looking for windows and doors, the market is packed, much like a busy high street. While Colin’s Sash Windows offers a solid proposition, it’s always wise to know your options. Think of it as diversifying your portfolio – you want to know what else is out there that offers quality, reliability, and fits your specific needs, especially if you’re looking for a full supply-and-fit service or a different niche.

National Window and Door Companies

These are the big players you often see advertised, known for their comprehensive services and national reach. Outdoor-happiness.co.uk Review

• Anglian Home Improvements: A titan in the UK home improvement sector. They offer a full supply-and-fit service for windows, doors, conservatories, and more. Their strength lies in their extensive product range, national network of installers, and strong guarantees. They are known for energy-efficient products and can handle everything from design to installation, often appealing to those who want a single point of contact for their project.
• Everest Double Glazing: Another long-established brand renowned for quality and bespoke solutions. Everest prides itself on custom-made products, high security, and strong thermal performance. Like Anglian, they provide a full end-to-end service, making them a strong contender for homeowners who prefer a hands-off approach to installation and value premium quality and a well-known brand.
• Safestyle UK: Often positioned as a more budget-friendly option among the national installers. Safestyle focuses on uPVC windows and doors, offering competitive pricing and frequent promotional deals. They also provide a supply-and-fit service, making them accessible for those looking for a complete package at a more accessible price point. Their large scale allows for quick production and installation lead times in many cases.

Specialised Window and Door Manufacturers

Sometimes, you need a specialist, not a generalist. These companies often excel in a particular product type or material.

• Clearview Bi-folding Doors: If bi-fold doors are your primary focus, Clearview is a strong specialist. They focus specifically on aluminium bi-folding doors, known for their sleek aesthetics, large glass panels, and seamless integration with outdoor spaces. Specialised companies often have deeper expertise and a more refined product offering within their niche.
• Origin: A premium brand specialising in bespoke aluminium windows and doors. Origin is known for its high-quality manufacturing, innovative designs, and excellent thermal performance. Their products often feature slim sightlines and extensive customisation options, making them popular for high-end residential and commercial projects. If you’re seeking a blend of modern design and top-tier performance, Origin is a strong alternative.
• Velux: The go-to name for roof windows and skylights. If your project involves adding light from above, Velux offers a vast range of solutions, including manual, electric, and solar-powered options, with integrated blinds and smart home compatibility. They are an industry benchmark for quality and innovation in roof glazing.

Local Independent Installers and Joinery Firms

For a more personalised touch, don’t overlook local businesses.

• Local Double Glazing Companies: Many towns and cities have reputable independent double-glazing companies. These firms often provide a more tailored service, using local knowledge and building strong community relationships. They can be very competitive on price, especially for supply-and-fit services, and often have excellent local reviews. Searching for “double glazing installers near me” on Google or checking local trade directories is a good starting point.
• Traditional Joinery Workshops: For timber windows and doors, a traditional joinery firm can offer truly bespoke craftsmanship. These workshops focus on hand-built, high-quality timber products that can be custom-made to match existing architectural styles, particularly for conservation areas or period properties. While often more expensive, the craftsmanship and authenticity are unparalleled.

When considering alternatives, weigh their service model (supply only vs. supply and fit), product specialisation, pricing structure, and their reputation through independent reviews and industry accreditations (like FENSA or CERTASS for installers). Each alternative serves a slightly different segment of the market, ensuring you can find a fit for almost any project and budget.

How to Get a Quote from Colinssashwindows.co.uk

Getting a quote from Colinssashwindows.co.uk is a straightforward process, designed to gather the necessary details to provide you with an accurate price. Unlike some online retailers where you can configure and buy instantly, their approach aligns with the custom, made-to-measure nature of windows and doors. Think of it as a brief consultation to ensure you get exactly what you need.

The Online Quote Request Form

The primary method for obtaining a quote is via their online form. You’ll find a clear call to action on the homepage: “Get started today and complete our form to request your free quote.” While the specific fields of the form aren’t detailed on the homepage text provided, typical window and door quote forms usually ask for: Bonprix.co.uk Review

• Your Contact Information: Name, email, phone number.
• Product Type: Whether you’re interested in sash windows, casement windows, French doors, bifold doors, etc.
• Material Preference: uPVC, aluminium, or timber.
• Dimensions: Crucial for made-to-measure products. You’ll likely need to provide approximate or exact measurements of the openings.
• Quantity: How many windows or doors you need.
• Style/Configuration: Details like number of panes, opening mechanisms (e.g., sliding, hinged), and any specific design elements (e.g., Georgian bars, flush finish).
• Colour/Finish: Your preferred colour for the frames.
• Glazing Type: Double glazing is standard, but you might specify additional features like obscure glass or enhanced thermal performance.
• Location: Your address for delivery purposes.
• Additional Notes: A free-text field for any other specific requirements or questions you might have.

Filling out this form comprehensively will help their team generate a precise quote without excessive back-and-forth.

Direct Contact Options for Quotes

If you prefer a more direct or immediate conversation, Colinssashwindows.co.uk provides several contact methods that can also be used to request a quote or discuss your requirements:

• Phone: You can call them directly on 01525 552131. This is often the quickest way to get an initial understanding or clarify specific needs, especially if your requirements are complex. Their extensive working hours (8:00 AM – 8:00 PM, Mon – Sun) mean you can likely reach them when it’s convenient for you.
• Email: Send an email to [email protected]. This is ideal for sending detailed specifications, diagrams, or photos of your existing windows/doors. It also provides a written record of your inquiry.
• WhatsApp: They also offer a WhatsApp contact: 07930 098867. This can be convenient for quick questions, sharing photos, or getting rapid responses, reflecting a modern approach to customer communication.

What to Expect After Requesting a Quote

Based on the company’s description, particularly the claim that “Colin responded immediately to a telephone enquiry about pricing and technical information” in one of the testimonials, you can expect a prompt response. Their commitment to “personal service to all enquiries” and their highly qualified team suggests that the quotes will be detailed and reflective of your specific needs. They aim to provide competitive pricing, so it’s reasonable to expect a clear breakdown of costs for the specified products. Given the “Deliveries from 4 weeks” lead time, the quote should also provide an estimated timeline for production and delivery once an order is placed.

Colinssashwindows.co.uk Pricing

Understanding the pricing structure at Colinssashwindows.co.uk is pretty straightforward, especially for their core offerings. They’ve made a point of being transparent about starting costs, which is a breath of fresh air in the home improvement sector. It’s not a free-for-all, but you’re not entirely flying blind either.

Base Pricing for Key Products

The most prominent pricing detail on their homepage is for their main product: Nectarsleep.co.uk Review

• uPVC Sash Windows: Prices start from £270 + VAT for white. If you’re after standard woodgrain colours, the starting price is £337 + VAT. This immediate cost indication helps potential customers quickly gauge if their products fall within their budget. The “supply only” model for these prices implies that the cost of installation by a third party would be additional.

They also provide a specific price for a mechanically jointed uPVC sash window:

• Mechanically Jointed uPVC Sash Windows: Starting from an “incredible £437+VAT.” This higher price point reflects the advanced replication of traditional timber sash windows, making them suitable for conservation areas where aesthetics are critical.

For other products, while specific starting prices aren’t listed on the homepage, the text implies a focus on competitiveness:

• Aluminium Windows and Doors: “Our prices are really competitive.”
• uPVC Flush Casement Windows: “We have very low prices.”
• Internal Steel Doors: A range of pre-priced steel hinged doors are mentioned, with examples like “Plain Single Steel Hinged Internal Steel Door 800w x 2100h £1,160.00.”

Factors Influencing the Final Price

While the starting prices are a great guide, the final cost of your windows and doors will depend on several variables, much like any custom-made product:

• Dimensions: This is the most significant factor. Larger windows and doors will naturally cost more.
• Material: uPVC is generally the most economical, followed by aluminium, and then timber, which is often the most expensive due to natural material costs and craftsmanship.
• Style and Type: Sash windows, casement windows, French doors, bifold doors, and patio doors all have different manufacturing complexities and material requirements, leading to varying price points.
• Customisation and Features:
  • Colour/Finish: Standard white uPVC is the base price. Woodgrain effects or specific RAL colours will incur additional costs.
  • Glazing Options: Standard double glazing is included, but upgrades like triple glazing, obscure glass, or specialised thermal coatings will add to the price.
  • Hardware and Fittings: The type of handles, hinges, and locking mechanisms can influence the cost.
  • Design Elements: Features like Georgian bars, leaded glass, or unique panel configurations will affect the price.
• Quantity: While not explicitly stated, bulk orders for trade customers or large home renovations might receive different pricing structures.
• Delivery Costs: While “supply only” prices are mentioned, the actual cost of delivery to your location will be an added factor, especially for worldwide exports.

Why Their Prices Are Competitive

Colin’s Sash Windows explicitly states that they are “best known for disrupting the upvc sash window market in the UK in 2014 by introducing affordable fixed prices.” They attribute their competitive pricing to offering “products at trade prices direct to the trade and to retail customers.” This direct-to-consumer model, cutting out layers of middlemen, is a common strategy to keep costs down. The company’s significant volume (“around 1600 orders handled by a small but highly qualified team in the office” in 2022) also suggests economies of scale that allow them to offer lower prices while maintaining quality. They address potential customer concerns about quality due to low prices by highlighting their high repeat business rate (“Over 40% of our business is from repeat customers”), suggesting that affordability doesn’t come at the expense of product integrity.

Colinssashwindows.co.uk vs. Competitors

When sizing up Colinssashwindows.co.uk against the myriad of competitors in the UK window and door market, it’s not about finding a universal “best” but rather the “best fit” for your specific needs. Think of it like comparing a lean, focused specialist with a sprawling conglomerate; each has its unique advantages and disadvantages. Fab-home.co.uk Review

Pricing Model and Affordability

• Colinssashwindows.co.uk: Their core differentiator is their transparent, upfront “supply only” pricing, starting from £270 + VAT for uPVC sash windows. They explicitly market themselves as disrupting the market with “affordable fixed prices” and offering “trade prices direct to the trade and to retail customers.” This model generally translates to lower initial product costs compared to companies that bundle supply and installation.
• National Competitors (e.g., Anglian, Everest, Safestyle): These companies typically offer a full supply-and-fit service, meaning their quoted prices include the product, measurement, delivery, installation, and often a comprehensive warranty that covers both product and workmanship. While convenient, this integrated service usually comes with a higher overall price point. Safestyle aims for affordability within this full-service model, while Anglian and Everest often sit at the premium end due to brand reputation, perceived quality, and extensive guarantees.
• Specialised Manufacturers (e.g., Origin, Clearview): Their pricing reflects premium quality, bespoke manufacturing, and often niche expertise. They are generally more expensive on a per-unit basis but offer superior performance, aesthetics, or specific design capabilities. They might also operate on a “supply only” or “supply to approved installers” model.

Verdict: For those with a reliable installer or DIY capabilities, Colinssashwindows.co.uk’s supply-only model offers significant cost savings on the product itself. If you need a fully managed, hands-off installation service, national installers might be more convenient, albeit at a higher total cost.

Service Model: Supply Only vs. Supply & Fit

• Colinssashwindows.co.uk: Strictly “supply only.” This is fantastic if you’re a builder, a seasoned DIYer, or have a trusted local tradesperson to handle the installation. It means you buy the windows and doors directly from them, and the fitting is your responsibility.
• National Competitors: Predominantly “supply and fit.” They manage the entire process from consultation and measurement to manufacturing, installation, and aftercare. This is ideal for homeowners who want a single point of contact and a guaranteed installation.
• Local Independent Installers: Many local companies offer both supply-only and supply-and-fit options, providing flexibility depending on customer preference and project scope.

Verdict: Colinssashwindows.co.uk is for those comfortable separating product purchase from installation. If seamless, integrated project management is your priority, then a full supply-and-fit provider is a better choice.

Product Range and Specialisation

• Colinssashwindows.co.uk: Offers a broad range of uPVC, aluminium, and timber windows and doors, with a particular focus on sash windows (uPVC and timber), and becoming a market leader in “cheaper alternatives to steel windows and french doors.” They cover many common residential styles.
• National Competitors: Have vast catalogues covering almost every type of window, door, conservatory, and often other home improvement products. They cater to a very wide audience and often have their own specific product lines.
• Specialised Manufacturers: Focus on specific product types (e.g., Velux for roof windows, Clearview for bi-folds, Origin for aluminium) allowing them to offer unparalleled depth of expertise and innovation within their niche.

Verdict: Colinssashwindows.co.uk provides a strong general range with specific strengths in sash and steel-look alternatives. If you need highly specialised or niche products, a dedicated manufacturer might offer more bespoke solutions.

Trust and Reputation

• Colinssashwindows.co.uk: Relies heavily on Trustpilot reviews and direct customer testimonials on their site. Their claim of “Two Decades of Experience” and high repeat business (“Over 40% from repeat customers”) builds credibility.
• National Competitors: Leverage extensive marketing, brand recognition, and often industry accreditations (e.g., FENSA, CERTASS for installers) to build trust. They have national customer service networks.
• Local Independent Installers: Their reputation is built on local word-of-mouth, regional reviews, and community presence. Personal recommendations are often key here.

Verdict: Colinssashwindows.co.uk appears to have a solid online reputation backed by customer reviews. For some, the added assurance of national accreditations or a well-known brand name might be a deciding factor.

In essence, Colinssashwindows.co.uk positions itself as a cost-effective, high-volume supplier of quality windows and doors, best suited for those who manage their own installation or are in the trade. They compete on price transparency and product range within their supply-only model. National installers, on the other hand, compete on convenience, full service, and brand trust, typically at a higher price point. Lumberjacktools.co.uk Review

How to Handle Deliveries from Colinssashwindows.co.uk

Navigating the delivery process for large, custom-made items like windows and doors requires a bit of foresight and preparation. Since Colinssashwindows.co.uk operates on a “supply only” model, understanding their delivery protocol is key to a smooth project. It’s not like getting a small parcel; you’re dealing with substantial components that need careful handling.

Understanding the “Deliveries from 4 weeks” Lead Time

The company states “Deliveries from 4 weeks” right on their homepage. This isn’t a guaranteed fixed date but an estimated lead time. It’s crucial to factor this into your project planning.

• Planning Ahead: If you’re coordinating with a builder or installer, ensure they are aware of this lead time. You don’t want your windows arriving before your opening is ready, nor do you want your builder waiting around for materials.
• Communication: Keep an eye on your communication channels (email, phone) for updates from Colin’s Sash Windows. They should inform you as your order progresses and when a more precise delivery date can be confirmed.
• Flexibility: While a 4-week lead time is provided, remember that manufacturing custom items can sometimes encounter minor delays. Building in a small buffer for your project timeline is always a smart move.

Preparing for Delivery

This isn’t a small package dropped at your door; these are large, fragile items. Proper preparation at your delivery address is vital.

• Clear Access: Ensure the delivery vehicle has clear, unobstructed access to your property. This means moving cars, bins, or any other obstacles that could hinder the delivery team.
• Safe Storage Area: Identify a secure, dry, and protected area where the windows and doors can be safely stored upon arrival. This could be a garage, a sheltered part of your garden, or a secure shed. They should be kept off the ground to prevent moisture damage.
• Assistance for Unloading: While the delivery team will handle the transport, it’s prudent to confirm whether you’ll need to provide assistance for unloading. Large windows and doors can be heavy and awkward, often requiring two or more people to move safely. Confirm this with Colin’s Sash Windows prior to delivery.
• Inspection Plan: Have a plan for immediately inspecting the goods upon arrival. This is critical for identifying any damage that might have occurred during transit.

Post-Delivery Inspection and Action

This is a non-negotiable step to protect your investment.

• Thorough Inspection: Before signing off on the delivery, meticulously inspect every window and door for any signs of damage. Check the frames for dents or scratches, the glass for cracks or chips, and ensure all components (like hardware) are present.
• Document Any Damage: If you find any damage, no matter how minor, document it immediately. Take clear photos from multiple angles.
• Note on Delivery Slip: Crucially, do not sign the delivery slip as “undamaged” if you’ve found issues. Make a clear note of the damage on the delivery paperwork before the driver leaves. Get the driver to acknowledge this note.
• Contact Supplier Immediately: As per standard ‘Shipping and Return Policy’ (which they have a link to), you typically have a very short window (often 24-48 hours) to report transit damage. Contact Colin’s Sash Windows immediately via phone or email, providing your order details and the photographic evidence of damage. Prompt action is key here.
• Quantity Check: Verify that the number of items delivered matches your order. This prevents future discrepancies.

By being proactive and prepared, you can ensure that the delivery of your new windows and doors from Colinssashwindows.co.uk goes as smoothly as possible, setting your project up for success. Beresfords.co.uk Review

FAQ

What is Colinssashwindows.co.uk?

Colinssashwindows.co.uk is a UK-based supplier of made-to-measure windows and doors, offering a wide range of products including uPVC, aluminium, and timber options, primarily operating on a “supply only” model.

Is Colinssashwindows.co.uk a reputable company?

Yes, based on the website’s information, including “Two Decades of Experience,” prominent Trustpilot integration, and numerous positive customer testimonials, Colinssashwindows.co.uk appears to be a reputable and well-established company in the UK.

What kind of windows does Colinssashwindows.co.uk offer?

Colinssashwindows.co.uk offers a comprehensive range of windows, including uPVC sash windows, mechanically jointed uPVC sash windows, uPVC casement windows, aluminium casement windows, flush casement windows, timber sash windows, and timber casement windows.

What kind of doors does Colinssashwindows.co.uk offer?

They offer a wide selection of doors, including Aluspace aluminium internal doors, internal steel doors and partitions, steel look aluminium heritage style doors, aluminium bifold doors, aluminium French doors, uPVC French doors, flush uPVC French doors, timber French doors, aluminium sliding patio doors, and uPVC patio doors.

Are Colinssashwindows.co.uk’s prices competitive?

Yes, the company explicitly states they disrupted the uPVC sash window market in 2014 by introducing “affordable fixed prices” and offers “trade prices direct to the trade and to retail customers,” indicating a competitive pricing strategy. Puracollagen.co.uk Review

What is the starting price for uPVC sash windows from Colinssashwindows.co.uk?

uPVC sash windows from Colinssashwindows.co.uk start from £270 + VAT for white and £337 + VAT for standard woodgrain colours.

Does Colinssashwindows.co.uk offer installation services?

No, Colinssashwindows.co.uk operates on a “supply only” model, meaning they supply the made-to-measure windows and doors, and customers are responsible for arranging their own installation.

How do I get a quote from Colinssashwindows.co.uk?

You can request a free quote by completing the online form on their website, or by contacting them directly via phone (01525 552131), email ([email protected]), or WhatsApp (07930 098867).

What are the working hours for Colinssashwindows.co.uk customer service?

Their customer service is available from 8:00 AM to 8:00 PM, Monday to Sunday.

What is the typical delivery lead time for orders from Colinssashwindows.co.uk?

Deliveries from Colinssashwindows.co.uk typically have a lead time starting from 4 weeks. Juicefordays.co.uk Review

Does Colinssashwindows.co.uk offer guarantees on their products?

Yes, Colinssashwindows.co.uk provides a 10-year guarantee on their products.

Does Colinssashwindows.co.uk export products internationally?

Yes, they welcome export enquiries and state that they export all their products worldwide.

Where can I find customer reviews for Colinssashwindows.co.uk?

You can find customer reviews directly on their website, with specific testimonials featured on the homepage, and they provide a direct link to their Trustpilot profile for independent reviews.

What is the difference between uPVC and timber sash windows offered by Colinssashwindows.co.uk?

uPVC sash windows are a more affordable, low-maintenance option starting from £270+VAT, while timber sash windows offer a classical wooden look crafted to retain elegant proportions with modern materials, eliminating maintenance problems and drafts.

Do they offer steel-look windows and doors?

Yes, Colinssashwindows.co.uk is a market leader in “cheaper alternatives to steel windows and french doors,” offering products like external steel look aluminium Smart Systems Alitherm Heritage Steel Look Aluminium French Doors and windows, as well as internal Aluspace doors. Thetilershub.co.uk Review

Can I get custom colours for my windows and doors?

Yes, the website mentions options for “bespoke colour and finish of your choice” and “painted in a RAL colour of your choice” for certain timber and uPVC products, indicating customisation is available.

What should I do upon delivery of my order from Colinssashwindows.co.uk?

Upon delivery, you should thoroughly inspect all items for any damage and verify the quantity. Any damage found should be documented with photos and noted on the delivery slip before signing, then reported immediately to Colin’s Sash Windows.

Does Colinssashwindows.co.uk have a physical showroom?

The website text does not mention a physical showroom, focusing on their online presence, direct sales model, and supply-only service.

Are their products suitable for conservation areas?

Yes, their mechanically jointed uPVC sash window, starting from £437+VAT, is specifically mentioned as being highly successful in getting approval for conservation areas due to its replication of traditional timber joinery.

What payment methods does Colinssashwindows.co.uk accept?

While specific payment methods are not detailed in the provided homepage text, a common practice for UK businesses is to accept major credit/debit cards and bank transfers. It’s best to confirm this when requesting a quote or placing an order. Richardpaulmenswear.co.uk Review