Based on looking at the website, Crafteddreams.co.uk appears to be an online store offering handmade bath and body products, with a focus on items like body butter and bath bombs. While the site presents a range of products, a deeper dive into its structure and disclosed information reveals several areas that fall short of what one would typically expect from a fully legitimate and transparent e-commerce platform, especially for a UK-based business.
Here’s an overall review summary:
- Website Transparency: Lacks critical information such as a clear company registration number, comprehensive contact details beyond a mobile number and general email, and easily accessible shipping/returns policies.
- Product Information Depth: Product descriptions are basic, often missing full ingredient lists, allergy warnings, and clear usage instructions, which are crucial for cosmetic products.
- User Experience: The website design is functional but lacks the polish and professional features often found on established e-commerce sites, such as customer reviews directly on product pages.
- Security & Trust Signals: While it mentions being protected by reCAPTCHA, the overall trust signals like detailed legal pages, clear payment gateways, and social proof are minimal.
- Ethical Considerations: The products themselves (bath and body items) are generally permissible. However, the lack of transparency in business operation and product ingredients could raise concerns about due diligence from a consumer perspective.
The site provides limited contact options—a single mobile number and a generic email address. Crucially, there’s no mention of a company registration number, which is a standard requirement for businesses operating in the UK. This absence of verifiable business details significantly impacts the site’s perceived legitimacy and trustworthiness. Furthermore, while the site mentions “Merchant Policies” and “Legal Notice,” these link to generic UENI terms or basic notices rather than comprehensive, bespoke policies clearly tailored to Crafted Dreams’ operations regarding shipping, returns, or product liability. This lack of robust legal and operational transparency is a red flag for any consumer looking for a reliable online shopping experience.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Best Alternatives for Ethical Bath & Body Products
When it comes to purchasing bath and body products, prioritizing transparency, ethical sourcing, and clear ingredient lists is key. Here are some top alternatives in the UK known for their quality and trustworthiness:
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- Key Features: Hand-made cosmetics, ethical sourcing, strong stance against animal testing, wide range of bath bombs, soaps, skincare, and hair care. Many products are unpackaged or minimally packaged.
- Average Price: £5-£20 per item.
- Pros: Highly transparent about ingredients, strong ethical values, innovative products, popular brand.
- Cons: Some products can be on the pricier side; strong scents might not appeal to everyone.
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- Key Features: Cruelty-free beauty and skincare, community trade ingredients, commitment to sustainability, diverse range of body butters, shower gels, and skincare.
- Average Price: £5-£15 per item.
- Pros: Well-established brand, focuses on natural ingredients, good value for money, global presence.
- Cons: Some products contain synthetic fragrances; product efficacy can vary.
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- Key Features: Organic and natural health and beauty products, certified organic by the Soil Association, sustainable practices, emphasis on aromatherapy.
- Average Price: £10-£30 per item.
- Pros: High-quality organic ingredients, luxurious feel, therapeutic benefits from essential oils, strong ethical standing.
- Cons: Higher price point; scent profiles are often herbal, which may not suit all preferences.
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- Key Features: Eco-friendly, sustainable personal care, minimalist packaging, subscription options, vegan and cruelty-free. Range includes soaps, shampoos, and conditioners.
- Average Price: £5-£10 per item.
- Pros: Focus on sustainability, affordable, effective products, reduces plastic waste.
- Cons: Smaller product range compared to larger brands; less established in the market.
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- Key Features: “Clean” skincare with natural bio-actives, no harsh chemicals, cruelty-free, sustainable packaging, focus on sensitive skin.
- Average Price: £15-£45 per item.
- Pros: High-performance natural ingredients, excellent for sensitive skin, strong environmental commitment.
- Cons: Premium price point; product range is more skincare-focused than general bath products.
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- Key Features: Natural, ethical vegan hair and body care, affordable, large refill options available, cruelty-free.
- Average Price: £5-£10 per item.
- Pros: Very affordable, widely available, strong ethical credentials, good for bulk buying.
- Cons: Packaging can be basic; some might find scents less sophisticated.
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- Key Features: Sustainable beauty, B-Corp certified, closed-loop return and refill program, natural ingredients, vegan and cruelty-free.
- Average Price: £10-£25 per item.
- Pros: Industry leader in sustainability, high-quality products, innovative approach to packaging.
- Cons: Slightly higher price point; brand might be less familiar to some consumers.
Crafteddreams.co.uk Review & First Look
When you first land on Crafteddreams.co.uk, you’re greeted by a straightforward, if somewhat basic, online storefront. The immediate impression is that of a small business aiming to sell handmade bath and body products. The website clearly highlights “Handmade Bath & Body Products for a Stress-free Bath-Time!” and showcases a selection of body butters like ‘Juicy Fruit Plum’, ‘Darling’, and ‘Sacred Sandalwood’. These products are listed with a price, typically around £8.00, and an option to “Learn more” or “View options.”
Initial Observations and User Interface
The site’s navigation is minimal, with links to “Shop” and “About Us.” The “About Us” section offers a brief overview of their focus on “Best Bath Products” and “Novelty Bath Bombs,” alongside a claim of “Helpful Customer Service.” This simplicity might appeal to some, but it also raises questions about the depth of information available.
Lack of Essential Business Information
One of the most immediate concerns is the sparse business transparency. While a London address and a mobile number (07376 106081) are provided, there is no mention of a company registration number or a VAT number, which are standard for legitimate businesses operating in the UK. This absence makes it difficult to verify the legal entity behind Crafted Dreams, potentially raising red flags for consumers looking for established and accountable vendors. According to UK Companies House data, as of early 2023, there were over 5.2 million private businesses in the UK, nearly all of which would have a public registration number. The lack of one here is unusual.
Product Presentation and Detail
The product listings are quite basic. Each product has a name, a price, and a single image. When you click “Learn more,” you typically get a very short description. For instance, “Juicy Fruit Plum Body Butter” is simply described as “A firm favourite! Signature Crafted Dreams body butter…” There is no mention of:
- Full ingredient lists: Crucial for those with allergies or sensitivities, or for those seeking specific natural/organic components.
- Weight/Volume: While some mention “120mls,” it’s not consistent across all products.
- Usage instructions: How to apply, how often, or any specific tips.
- Allergy warnings: Essential for cosmetic products.
Crafteddreams.co.uk Pros & Cons
Alright, let’s break down the good and the not-so-good about Crafteddreams.co.uk based on a thorough look at their online presence. Think of it like a quick audit to see where they shine and where they might need to tighten things up. Zenos.co.uk Review
The Upsides
- Clear Niche Focus: They clearly focus on handmade bath and body products, which helps in branding and targeting specific customers. This kind of specialisation can often lead to higher quality in a specific area.
- Simple, Easy-to-Navigate Website: The site is pretty straightforward. You won’t get lost. The navigation is minimal, which means finding the ‘Shop’ or ‘About Us’ section is quick. For someone who just wants to browse a few items without fuss, it’s efficient.
- Direct Contact Information Provided: They list a mobile number and an email address, which are direct points of contact. For smaller businesses, this can sometimes feel more personal than a generic contact form.
- Aesthetic Appeal: The product images are generally clear and appealing, showcasing the handmade nature of the items. This is important for visual products like bath bombs and body butters.
The Downsides
- Lack of Comprehensive Business Transparency: This is a big one. There’s no company registration number, no official business address (beyond “London”), and no VAT number. In the UK, proper business registration is standard, and its absence can make consumers question the legitimacy and accountability of the business. According to a 2022 survey by PwC, 85% of UK consumers consider transparency from businesses to be ‘very important’ or ‘somewhat important’.
- Insufficient Product Information: The product descriptions are notably sparse. We’re talking missing full ingredient lists, allergy warnings, detailed usage instructions, or even consistent product weights. For products applied to the skin, this is a major omission and can be a health concern for users with sensitivities. A 2021 study by the Cosmetic, Toiletry & Perfumery Association (CTPA) highlighted the critical importance of clear and complete ingredient labelling for consumer safety and compliance with UK cosmetic regulations.
- Absence of Customer Reviews/Testimonials: There are no visible customer reviews or star ratings directly on the product pages or anywhere prominently on the site. While the “About Us” section mentions “many satisfied customers,” there’s no social proof to back this up. Over 90% of consumers read online reviews before making a purchase, according to a 2023 report by BrightLocal.
- Generic Legal Pages: The “Terms & Conditions” and “Privacy & Cookies Policy” links redirect to UENI’s generic policies, not specific ones tailored to Crafted Dreams. This suggests a lack of customisation and attention to detail regarding their own legal obligations and consumer rights. This contrasts sharply with established e-commerce practices where businesses have their own, clearly defined policies.
- Limited Payment Options: The website doesn’t explicitly showcase the full range of payment methods. While most e-commerce platforms offer multiple secure options (Visa, Mastercard, PayPal, etc.), the lack of prominent display might cause hesitation.
- No Clear Shipping & Returns Policy: Crucially, there’s no easily accessible, dedicated page outlining shipping costs, delivery times, or return procedures. This is a fundamental expectation for any online retail business. Consumers need to know their options and rights before committing to a purchase.
- Basic Website Features: Beyond the core shop functionality, there are no advanced features like search filters, wishlists, or account creation for customers, which are common on more sophisticated e-commerce sites.
Crafteddreams.co.uk Alternatives
When you’re looking for bath and body products, especially handmade ones, it’s savvy to explore options that offer robust transparency, clear ingredient lists, and a solid reputation. While Crafteddreams.co.uk offers some items, there are many established alternatives in the UK market that provide a more comprehensive and trustworthy shopping experience. These alternatives often excel in terms of ethical sourcing, detailed product information, and reliable customer service.
Why Consider Alternatives?
Beyond personal preference, opting for alternatives often comes down to:
- Trust and Transparency: Established brands typically have clear company details, comprehensive policies, and readily available ingredient information.
- Product Range and Quality: Larger brands often have more diverse product lines and rigorous quality control.
- Customer Support and Returns: Well-defined processes for shipping, returns, and customer queries.
- Ethical Sourcing and Sustainability: Many prominent brands put significant effort into ethical and environmentally friendly practices.
Here are some robust alternatives that align with ethical considerations and offer high-quality bath and body products:
1. Lush Cosmetics
Lush is a powerhouse in the handmade cosmetics world, known for its vibrant bath bombs and commitment to ethical practices.
- Why it’s a strong alternative: Full ingredient lists, strong anti-animal testing stance, emphasis on fresh, handmade products, and a significant presence in the UK. They offer bath bombs, soaps, shower gels, and skincare.
- Key Differentiators: Their ‘naked’ packaging initiatives reduce waste, and their customer service is generally excellent.
2. The Body Shop
A long-standing UK brand with a global presence, The Body Shop is well-regarded for its cruelty-free and community trade products. Bigwarehousesale.co.uk Review
- Why it’s a strong alternative: Extensive range of body butters, shower gels, skincare, and fragrances. They are transparent about their ingredient sourcing and ethical commitments.
- Key Differentiators: Their community trade programme supports suppliers in developing countries, and they have a clear mission focusing on social and environmental change.
3. Neal’s Yard Remedies
For those seeking certified organic and natural options with a focus on aromatherapy, Neal’s Yard Remedies is a premium choice.
- Why it’s a strong alternative: Products are certified organic by the Soil Association, with a strong emphasis on natural botanicals and essential oils. Their transparency about ingredients and sourcing is exemplary.
- Key Differentiators: Specialise in therapeutic skincare and body care, with a clear commitment to environmental sustainability and ethical trading.
4. Faith in Nature
This brand offers natural, ethical, and vegan hair and body care products at a more accessible price point.
- Why it’s a strong alternative: Widely available in supermarkets and health stores across the UK, offering an affordable way to access natural products. They provide larger refill options, promoting sustainability.
- Key Differentiators: Their focus on natural ingredients, vegan formulations, and cruelty-free status without breaking the bank.
5. Gruum
A relatively newer player, Gruum focuses on sustainable personal care with minimalist and eco-friendly packaging.
- Why it’s a strong alternative: Offers solid bars (shampoo, conditioner, soap) to reduce plastic waste. Their products are vegan, cruelty-free, and designed for daily essentials.
- Key Differentiators: Strong emphasis on reducing environmental impact, with options for subscription services to make sustainable choices easier.
6. Beauty Kitchen
Beauty Kitchen is a B-Corp certified company, meaning they meet high standards of verified performance, accountability, and transparency. They champion sustainable beauty with a unique return and refill program.
- Why it’s a strong alternative: Their commitment to a circular economy, natural ingredients, and being a certified B-Corp sets them apart. They offer a range of bath, body, and skincare products.
- Key Differentiators: Pioneering sustainable practices, including a return and refill scheme for their packaging, significantly reducing waste.
7. Weleda
With over 100 years of experience, Weleda is a pioneer in natural and organic cosmetics and medicines, based on anthroposophic principles. Thirty6landscapes.co.uk Review
- Why it’s a strong alternative: They use biodynamically cultivated ingredients, have a long-standing reputation for quality, and are transparent about their sourcing and production processes.
- Key Differentiators: Their holistic approach to health and beauty, certified natural and organic products, and their commitment to fair trade.
These alternatives not only provide quality products but also offer peace of mind through their established reputations, clear business practices, and commitment to ethical standards. When making purchasing decisions online, especially for products applied to the body, verifying these aspects is crucial.
How to Assess Online Retailer Legitimacy
Navigating the vast landscape of online retail can be tricky, and it’s essential to have a keen eye for legitimacy. Just as you wouldn’t buy a car without checking its MOT history, you shouldn’t purchase from an unfamiliar online store without a quick due diligence check. The key is to look for tangible evidence of professionalism, transparency, and established practices.
Verifying Business Information
A legitimate online retailer, particularly in the UK, should openly provide certain core business details. This isn’t just about trust; it’s often a legal requirement.
- Company Registration Number: For limited companies in the UK, this is a unique seven or eight-digit number issued by Companies House. You can verify this number on the Companies House website. Its absence is a significant red flag. As of 2023, there were over 5.2 million private businesses registered in the UK.
- Registered Office Address: This should be a physical address, not just a PO Box. While many online businesses operate from home, a verifiable address adds credibility.
- VAT Number: If the business is VAT registered (typically for businesses with turnover over £85,000 annually), this number should be provided, often at the bottom of the website or on their terms and conditions page.
- Contact Details: Look for a dedicated customer service email, a phone number that connects to a real person, and ideally, an online chat function during business hours. A mobile number alone, without other traditional contact methods, can be concerning.
Examining Website Security and Design
The website itself can tell you a lot about the professionalism of the business.
- SSL Certificate (HTTPS): Always ensure the website uses ‘HTTPS’ in its URL and a padlock symbol appears in your browser’s address bar. This indicates that data transmitted between your browser and the site is encrypted, protecting your personal and payment information. In 2023, around 85% of websites used HTTPS, making its absence a serious security risk indicator.
- Professional Design: A well-designed, consistent, and error-free website suggests attention to detail and a serious business operation. Look for clear branding, high-quality images, and functional navigation.
- Working Links: Check that all internal and external links (especially to social media, policies, and contact pages) are functional and lead to relevant content. Broken links indicate a lack of maintenance.
Reviewing Policies and Terms
Legitimate online retailers have clear, comprehensive, and accessible legal pages. Vision-productions.co.uk Review
- Terms and Conditions: These should be specific to the retailer, not generic templates. They should detail the terms of sale, intellectual property, and user responsibilities.
- Privacy Policy: Essential for understanding how your data is collected, stored, and used. It should comply with GDPR in the UK and EU. Over 80% of UK consumers are concerned about their online privacy, according to a 2022 survey by the Information Commissioner’s Office (ICO).
- Shipping and Returns Policy: Crucially important for e-commerce. This page should clearly outline:
- Shipping costs and estimated delivery times.
- Return procedures, conditions for returns (e.g., unopened items, timeframe), and who pays for return shipping.
- Refund processes.
- Cookie Policy: Explains how the website uses cookies and gives users options for consent.
Checking for Social Proof and Reputation
What others say about the business, or what the business itself showcases, can be very telling.
- Customer Reviews: Look for independent review platforms (e.g., Trustpilot, Google Reviews) or review sections directly on the product pages. Be wary if all reviews are overwhelmingly positive and generic, or if there are no reviews at all.
- Social Media Presence: Most modern businesses have active social media profiles. Check if they are regularly updated, engage with customers, and have a decent following. A professional social media presence adds credibility.
- News Mentions/Press: While less common for smaller businesses, any legitimate press mentions can further solidify their reputation.
Payment Security
How a site handles payments is a major indicator of its trustworthiness.
- Recognisable Payment Gateways: Look for well-known payment providers like PayPal, Stripe, Visa, Mastercard, or Apple Pay. These services have their own security measures to protect transactions.
- Secure Checkout Process: The checkout process should also be on an HTTPS-secured page. Be wary of sites that ask for credit card details directly on a non-secure page or via email.
By systematically checking these points, you can significantly reduce your risk when shopping online and identify potentially illegitimate or unreliable websites.
Understanding UK Consumer Protection Laws
When you shop online in the UK, you’re not just relying on a retailer’s goodwill; you’re protected by some pretty robust laws. These regulations are designed to ensure fair play, transparency, and recourse if things go wrong. It’s like having a silent, but strong, friend in your corner whenever you hit that ‘buy now’ button.
Consumer Rights Act 2015
This is the big one. The Consumer Rights Act 2015 covers goods, services, and digital content. For online purchases of goods, it stipulates that they must be: Calliopegifts.co.uk Review
- Of satisfactory quality: They shouldn’t be faulty or damaged.
- Fit for purpose: They should be suitable for the purpose they were supplied for.
- As described: They must match any description given by the seller.
If a product fails any of these criteria within 30 days of purchase, you have a short-term right to reject and claim a full refund. After 30 days, but within six months, you generally have a right to a repair or replacement. After six months, the burden of proof shifts, but your rights still exist. A 2022 survey by Citizens Advice found that nearly 1 in 5 UK consumers experienced issues with product quality in their online purchases.
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
Often referred to as the ‘Distance Selling Regulations’ (though they’ve been updated), these regulations specifically cover sales made at a distance, including online, by phone, or mail order. They give you:
- Pre-contract information: Retailers must provide clear information before you buy, including their identity, contact details, the main characteristics of the goods/services, total price (including taxes and delivery), payment arrangements, delivery details, and cancellation rights.
- 14-day cooling-off period: For most online purchases, you have 14 calendar days from the day you receive your goods to change your mind and cancel your order, no questions asked. This is known as the ‘right to cancel’ or ‘withdrawal period’. You then have another 14 days to return the items after notifying the seller. The seller must refund you within 14 days of receiving the goods back (or proof of postage).
- Exemptions: Note that this doesn’t apply to everything. Perishable goods, personalised items, and certain sealed goods (like health protection or hygiene items if unsealed after delivery) are typically exempt.
Electronic Commerce (EC Directive) Regulations 2002
These regulations ensure transparency for online service providers, including e-commerce sites. They require online businesses to:
- Provide clear identification: This includes their name, geographic address, and contact details (email address is essential).
- Clearly state prices: Prices must be unambiguous and indicate whether they include taxes and delivery costs.
- Detail contract steps: Explain how a contract will be formed (e.g., order confirmation, dispatch notification).
Data Protection Act 2018 (and UK GDPR)
When you provide personal information online, your data is protected.
- Lawful processing: Businesses must have a lawful reason to collect and use your data.
- Transparency: They must tell you how they’ll use your data via a clear privacy policy.
- Your rights: You have rights to access, rectify, and erase your data, among others. In 2023, the Information Commissioner’s Office (ICO) received over 30,000 complaints related to data protection breaches.
What to do if something goes wrong?
- Contact the Seller: Always start by trying to resolve the issue directly with the retailer.
- Citizen’s Advice: If direct resolution fails, Citizen’s Advice offers free, impartial advice on consumer rights. They can guide you on your next steps.
- Chargeback/Section 75: If you paid by credit card (over £100), you might have protection under Section 75 of the Consumer Credit Act. Debit card payments might be eligible for a ‘chargeback’ scheme.
- Ombudsman/ADR: For certain sectors, there might be an industry ombudsman or Alternative Dispute Resolution (ADR) scheme.
Understanding these protections empowers you as an online consumer, providing a safety net when engaging with e-commerce platforms.
Ethical Sourcing and Halal Considerations for Cosmetics
When we talk about cosmetics and personal care products, it’s not just about what they do for your skin or how they smell. For many, particularly within the Muslim community, a deeper ethical and religious lens comes into play. This means looking beyond the surface to understand the origins of ingredients, the manufacturing process, and the overall business conduct. Lowcostsoftware.co.uk Review
The Importance of Ethical Sourcing
Ethical sourcing in the cosmetics industry means ensuring that ingredients are obtained in a way that is environmentally sustainable, socially responsible, and economically fair. This involves:
- No Child or Forced Labour: Workers involved in harvesting or processing ingredients are not exploited.
- Fair Wages and Safe Conditions: Workers receive fair compensation and work in safe, healthy environments.
- Environmental Sustainability: Practices do not deplete natural resources or harm ecosystems. For example, sustainable palm oil is a significant concern in the industry.
- Cruelty-Free: Products and their ingredients are not tested on animals. Globally, over 80% of countries have banned animal testing for cosmetics, but verifying this for smaller brands is still crucial.
- Transparency in Supply Chains: The ability to trace ingredients from their origin to the final product.
Halal Considerations in Cosmetics
For a cosmetic product to be considered Halal (permissible in Islam), it must adhere to specific principles beyond general ethical sourcing. This primarily revolves around ingredients and production processes.
- Absence of Haram Ingredients:
- Pork-derived products: This includes gelatin, collagen, and fats (e.g., porcine lipids) often used as emollients or thickeners.
- Alcohol (Ethanol): While some scholarly opinions differ on topical application, many prefer cosmetics to be free from ethanol, especially if it’s derived from haram sources or is intoxicant-grade. However, the use of fatty alcohols (like cetyl alcohol) which are chemically different and non-intoxicating, is generally permissible.
- Animal derivatives: Any ingredients from animals not slaughtered according to Islamic rites (Dhabiha). This includes common ingredients like carmine (cochineal dye from insects) or certain types of animal fats or proteins.
- No Cross-Contamination: The manufacturing process must ensure that Halal products are not contaminated with Haram substances or equipment used for Haram products.
- No Animal Cruelty: While not exclusive to Halal, the prohibition of unnecessary harm to animals aligns with Islamic principles, reinforcing the importance of cruelty-free products.
- Transparency and Certification: For consumers, the best way to ensure Halal compliance is to look for official Halal certification from a recognised Islamic authority. This certification indicates that the product has undergone a rigorous audit of its ingredients, sourcing, and manufacturing process. A growing number of cosmetic brands are seeking Halal certification, reflecting increased consumer demand. For instance, the global Halal cosmetics market was valued at over $45 billion in 2022 and is projected to grow significantly.
Challenges and Due Diligence
Identifying genuinely ethical and Halal products can be challenging due to complex supply chains and technical ingredient names.
- Ingredient Lists: Even with full ingredient lists, identifying all sources (e.g., plant, animal, synthetic) for every component can be difficult without specific knowledge or tools. For example, glycerine can be animal or plant-derived.
- Third-Party Certification: Relying on credible Halal certification bodies (like the Halal Monitoring Committee – HMC or the Halal Food Authority – HFA in the UK, or international bodies like JAKIM in Malaysia) is the most reliable method for consumers.
For businesses selling cosmetics, providing comprehensive ingredient lists and, if applicable, Halal certification, is not just good practice but essential for building trust with ethically-minded and Muslim consumers. The absence of such detailed information can be a significant deterrent.
FAQ
How can I verify the legitimacy of Crafteddreams.co.uk?
To verify the legitimacy of Crafteddreams.co.uk, look for a company registration number, a clear physical business address (beyond just “London”), and detailed, specific terms and conditions rather than generic third-party policies. Additionally, check for comprehensive product ingredient lists, readily available shipping and returns policies, and customer reviews on independent platforms. Atdtravelservices.co.uk Review
What are the key missing details on Crafteddreams.co.uk that raise concerns?
Key missing details on Crafteddreams.co.uk that raise concerns include the absence of a verifiable UK company registration number, a detailed physical business address, VAT information, comprehensive and specific shipping/returns policies, and detailed ingredient lists for their cosmetic products.
Does Crafteddreams.co.uk provide an ingredient list for their products?
No, Crafteddreams.co.uk does not provide full ingredient lists for their products on the website. Product descriptions are very brief, which is a significant concern for cosmetic items applied to the skin, especially for those with allergies or specific dietary/ethical requirements.
Are there customer reviews available on Crafteddreams.co.uk?
Based on the website review, Crafteddreams.co.uk does not display any customer reviews or testimonials directly on their product pages or in a dedicated section, which is a common feature on most reputable e-commerce sites.
What payment methods are accepted on Crafteddreams.co.uk?
The website does not explicitly list or display the accepted payment methods prominently. While a checkout process would eventually reveal this, the lack of visible payment logos (e.g., Visa, Mastercard, PayPal) on the homepage or product pages is a common oversight for smaller online stores.
Is Crafteddreams.co.uk’s website secure for transactions?
The website uses HTTPS, which indicates that data exchanged is encrypted, providing basic security for transactions. However, overall security and trustworthiness also depend on transparent business practices, which are limited on this site. Estatesman.co.uk Review
Does Crafteddreams.co.uk offer a returns policy?
The website links to “Merchant Policies” and “Legal Notice,” which are generic UENI terms or basic notices, rather than a clear, dedicated returns policy specific to Crafteddreams.co.uk. This lack of a bespoke and accessible returns policy is a concern.
How can I contact Crafteddreams.co.uk customer service?
Crafteddreams.co.uk provides a mobile number (07376 106081) and a general email address ([email protected]) for customer contact. There is also a contact form on the “Get in Touch” section.
Are Crafteddreams.co.uk products ethically sourced or Halal?
The website does not provide any information regarding ethical sourcing practices or Halal certification for its products. For bath and body products, this information is crucial for consumers with specific ethical or religious requirements.
What types of products does Crafteddreams.co.uk sell?
Crafteddreams.co.uk primarily sells handmade bath and body products, including body butters and bath bombs, aimed at enhancing bath-time experiences.
How does Crafteddreams.co.uk compare to Lush or The Body Shop?
Crafteddreams.co.uk is a much smaller operation compared to well-established brands like Lush or The Body Shop. It lacks the extensive product range, detailed transparency, widespread customer reviews, and robust ethical certifications that these larger brands typically offer. Motechgaragegoole.co.uk Review
Is there a physical store location for Crafteddreams.co.uk?
The website only mentions “London” as an office location but does not specify a physical retail store. It appears to be an online-only business.
What are the delivery times for Crafteddreams.co.uk orders?
The website does not explicitly state estimated delivery times or provide a dedicated shipping policy page with such details.
Can I cancel an order from Crafteddreams.co.uk?
The ability to cancel an order would typically be covered under a comprehensive terms and conditions or returns policy. Given the generic nature of the policies linked on the site, specific cancellation procedures are not clearly outlined. UK consumer law generally allows for cancellation within 14 days for distance selling.
Are Crafteddreams.co.uk products suitable for sensitive skin?
Without detailed ingredient lists, it is impossible to determine if Crafteddreams.co.uk products are suitable for sensitive skin. Consumers with sensitivities should exercise caution when purchasing products without full ingredient disclosure.
Does Crafteddreams.co.uk offer gift cards or special promotions?
The website does not prominently display any information about gift cards, loyalty programmes, or ongoing special promotions. Greenacrespetcrematorium.co.uk Review
What is the pricing strategy for Crafteddreams.co.uk products?
Products like body butters are typically priced around £8.00. This suggests a mid-range pricing strategy for handmade bath and body items, but without further context on product size and ingredients, it’s hard to assess value.
Is Crafteddreams.co.uk part of a larger company or conglomerate?
The website appears to be an independent, small-scale operation. There is no information suggesting it is part of a larger company or conglomerate.
How often are new products added to Crafteddreams.co.uk?
The website does not provide information on how frequently new products are added or if they have seasonal collections. The current product range appears limited based on the homepage display.
Does Crafteddreams.co.uk have a presence on social media?
The homepage does not display links to any social media profiles (e.g., Facebook, Instagram, Twitter). A lack of social media presence is often indicative of a smaller or less established online business.
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