Based on checking the website davesdoors.co.uk, it appears to be a legitimate online retailer specialising in internal and external doors, as well as door hardware, operating across the UK. The site provides various types of doors, including bespoke composite doors, internal doors, hardwood doors, flush doors, and fire doors. They also offer a range of door hardware like handles, knobs, hinges, and locks. The business states it’s a “small independent family run business delivering Nationwide since 2005,” priding itself on “premium quality products and great value for money” with “no pushy salesmen or over inflated prices.”
Here’s an overall review summary:
- Website Presence: Established online presence since 2005.
- Product Range: Comprehensive selection of doors and hardware.
- Customer Service: Offers live chat and email support.
- Transparency: Provides an “About Us” and “Cancellations, Refunds & Returns Policy” page.
- Pricing: Appears to be competitive with prices clearly displayed (inc. VAT).
- Key Missing Information:
- No physical address: While they deliver nationwide, a physical business address is not prominently displayed.
- No contact number: Only email and live chat are provided for contact, a phone number adds a layer of trust.
- Limited social proof on homepage: While some products have reviews, a more prominent display of customer testimonials or third-party review platform links would enhance trust.
- No clear delivery information: A dedicated, easily accessible page detailing delivery times, costs, and couriers is crucial for online purchases.
- No trust badges/security seals: Prominent display of security certifications (e.g., SSL certificate info, payment gateway logos) would reinforce security.
While davesdoors.co.uk presents itself as a long-standing and trustworthy business, the absence of a physical address and a direct contact phone number, alongside limited external social proof and detailed delivery information, are points that raise a small flag for a strict review. In an online marketplace, these elements are often considered baseline for establishing full consumer confidence. For those seeking to furnish their homes or businesses, doors and related hardware are essential practical purchases, and davesdoors.co.uk offers a seemingly extensive range.
Here are some best alternatives for purchasing doors and door hardware in the UK, focusing on reputable and ethical options:
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- Key Features: One of the UK’s largest online door retailers, offering a vast range of internal, external, fire, and bifold doors. Also stocks frames, architraves, and hardware. Known for competitive pricing and frequent sales.
- Average Price: Varies widely, from £50 for basic internal doors to over £1000 for high-end external or bifold options.
- Pros: Huge selection, generally good customer reviews, clear delivery policies, often provides technical specifications.
- Cons: Can be overwhelming due to the sheer volume of choices, delivery times can vary for bespoke items.
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LPD Doors (Available through various retailers)
- Key Features: A prominent UK door manufacturer and distributor, offering a wide range of stylish and high-quality doors, including contemporary, traditional, and fire-rated designs. Their products are sold through various online and physical retailers.
- Average Price: Mid-range to premium, typically £100-£700 per door depending on type and finish.
- Pros: Reputable brand known for quality, good design variety, often come with manufacturer warranties.
- Cons: Not a direct-to-consumer site, so you’d be buying through a third-party retailer, meaning varying customer service experiences.
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JB Kind Doors (Available through various retailers)
- Key Features: Another well-established UK door manufacturer, known for their focus on sustainability and innovation. Offers a diverse collection of internal, external, and fire doors, with a strong emphasis on natural wood finishes.
- Average Price: Similar to LPD Doors, in the mid-range to premium bracket.
- Pros: Strong commitment to sustainability (FSC certified), wide range of styles, high-quality craftsmanship.
- Cons: Also sold via retailers, so direct customer support depends on the specific vendor.
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- Key Features: A large online door retailer based in Scotland, delivering nationwide. Offers a comprehensive range of internal, external, and fire doors, plus associated hardware and door sets. Known for their extensive catalogue and helpful resources.
- Average Price: Competitive, often offering good value across various price points.
- Pros: Very large selection, detailed product descriptions, often includes installation guides, generally positive customer feedback.
- Cons: Website can feel a bit cluttered due to the extensive product range, delivery can take longer for some items.
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- Key Features: A well-known UK home improvement retailer with both online and physical stores. Offers a range of internal and external doors, door frames, and hardware. Often a convenient option for those looking for a mix of online browsing and in-store pickup or advice.
- Average Price: Budget-friendly to mid-range.
- Pros: Reputable brand, ability to view products in-store, convenient for collecting other building materials, reliable delivery.
- Cons: Selection might not be as vast as specialist online-only door retailers, some products may be more basic.
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- Key Features: A major UK trade and DIY retailer. While primarily known for tools and building materials, they offer a decent selection of internal and external doors, frames, and a strong range of door hardware (handles, locks, hinges).
- Average Price: Generally very competitive, often catering to the trade market.
- Pros: Excellent for quick delivery/pickup (click & collect often available within minutes), strong focus on practicality and durability for hardware, extensive network of physical stores.
- Cons: Door selection is more limited than specialist retailers, aesthetics might be less of a focus, often more trade-oriented.
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- Key Features: A household name in UK DIY and home improvement, offering a broad selection of internal and external doors, door furniture, and associated products. Accessible through both their website and numerous large retail stores.
- Average Price: Budget-friendly to mid-range, with frequent promotions.
- Pros: Extensive network of physical stores for viewing products, often has stock readily available, wide range of complementary products for home projects.
- Cons: Product quality can vary, online stock levels might not always be accurate, customer service experience can differ between stores.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Davesdoors.co.uk Review & First Look
Upon an initial visit to davesdoors.co.uk, the website presents a clean and functional interface that focuses on showcasing its product range. The immediate impression is that of a specialist retailer for doors and door hardware, rather than a general home improvement store. The homepage highlights categories like ‘Internal Doors’, ‘Hardwood Doors’, ‘Flush Doors’, and ‘Fire Doors’, alongside a prominent section for ‘Door Hardware’. A standout feature is the “Design your very own bespoke Composite door” tool, which promises instant quotes from the comfort of one’s home. This suggests a user-friendly approach to customisation, which is a significant plus for consumers looking for tailored solutions.
The site also clearly displays ‘About Us’, ‘Contact Us’, and ‘Cancellations, Refunds & Returns Policy’ links in the header, which is a good sign for transparency. The mention of “Live Chat” and an email address ([email protected]) indicates multiple avenues for customer support. Products are listed with prices, including VAT, and some show customer reviews, providing a basic level of social proof. The overall design feels somewhat traditional for an e-commerce site, but it is clear and navigable. For those searching for “davesdoors co uk” and similar queries, the site loads quickly and presents relevant information directly.
Initial Impressions of the Website Layout
The layout is straightforward, featuring a prominent banner for custom door design, followed by categorised product sections and a selection of featured products. Each product listing includes an image, title, review count (though many show 0 reviews), and price. The navigation bar is simple, offering direct links to key sections. While functional, the aesthetic is more utilitarian than modern, focusing on clarity over flashy design.
Transparency of Business Information
The ‘About Us’ section explicitly states, “DavesDoors.co.uk is a small independent family run business delivering Nationwide since 2005.” This provides a sense of history and personal touch. They also provide a VAT number: 210060484. However, a crucial piece of information missing is a physical business address. While many online businesses operate without a public storefront, a registered address often adds a layer of accountability and trust for consumers, especially for larger purchases like doors. The absence of a direct phone number is also notable; while live chat and email are offered, a phone line can be a vital channel for complex queries or urgent issues.
Product Presentation and Detail
Products are generally well-presented with clear images and pricing. Clicking on a product link takes you to a dedicated page with more details, though the depth of information can vary. For instance, some doors show basic dimensions, while others might lack comprehensive specifications like material composition or U-values for external doors. This can be a minor hurdle for customers needing specific technical details before making a purchase, especially when comparing against Building Regulations. Theelectricbikeshop.co.uk Review
Davesdoors.co.uk Pros & Cons
Analysing davesdoors.co.uk reveals several strengths and areas where improvements could enhance the customer experience and build greater trust. The business model seems focused on delivering doors and related hardware directly to consumers across the UK, leveraging an online-only approach.
Advantages of Shopping with Davesdoors.co.uk
One of the primary benefits is the specialised focus on doors and hardware. Unlike general DIY stores, davesdoors.co.uk offers a dedicated selection, which often translates to deeper expertise and a broader range within this niche. The “Design your very own bespoke Composite door” tool is a significant pro, offering customisation and an instant quote—a feature highly valued by customers seeking personalised solutions. The website clearly states prices including VAT, simplifying cost calculations for the consumer. Furthermore, the claim of being a “small independent family run business” operating since 2005 suggests longevity and experience in the market. Their promise of “no pushy salesmen or over inflated prices” aims to build trust through a no-pressure sales environment.
- Specialised Inventory: A focused range of doors and hardware.
- Customisation Tool: User-friendly bespoke composite door designer.
- Transparent Pricing: VAT included in all listed prices.
- Established Business: Operating since 2005, suggesting experience.
- Customer Support: Live chat and email available for assistance.
Areas for Improvement and Potential Disadvantages
While davesdoors.co.uk has its merits, several aspects could be enhanced to improve consumer confidence and user experience. The most noticeable omission is the lack of a clearly displayed physical business address and a direct contact phone number. In the digital age, while online interaction is common, providing these traditional contact methods significantly boosts trust and legitimacy, especially for larger purchases. Many reputable online retailers provide a registered office address, even if it’s not a retail showroom. Similarly, a direct phone line allows for immediate resolution of complex issues, which email or live chat might not fully facilitate.
Another area for improvement is social proof. While some products have reviews, many show “0 review(s)”. Integrating a third-party review platform like Trustpilot or Feefo, with a prominent display of their overall rating, would provide more robust and verifiable customer feedback. Detailed delivery information is also scarce on the homepage; a dedicated, easily accessible page detailing delivery times, costs per region, and logistics partners would greatly benefit potential buyers. Lastly, the absence of trust badges or security seals from recognised organisations (e.g., indicating PCI DSS compliance or extended SSL certificate details) might leave some users questioning the security of their personal and financial data.
- Missing Physical Address: No registered business address prominently displayed.
- No Direct Phone Number: Only email and live chat are offered for contact.
- Limited Public Reviews: Many products lack reviews, and no prominent third-party review integration.
- Vague Delivery Information: Lack of a detailed, easy-to-find delivery policy page.
- Absence of Trust Badges: No clear display of security certifications or payment gateway trust seals.
Davesdoors.co.uk Alternatives
When considering alternatives to davesdoors.co.uk, it’s wise to look at other well-established and reputable UK door and hardware suppliers. These alternatives offer a range of products, services, and varying levels of customer support and transparency, often excelling in areas where davesdoors.co.uk could improve. From large national retailers to specialist online providers, there are numerous ethical options for sourcing doors and associated hardware. Summitcoffee.co.uk Review
Reputable UK Door Retailers
For those seeking a comprehensive selection, Door Superstore is a significant player, known for its vast inventory of internal, external, and fire doors from numerous brands. They generally have clear product specifications and established delivery networks. Another strong contender is DirectDoors.com, which offers a broad catalogue and prides itself on detailed product information and customer support. For customers who prefer a physical presence or a blend of online and in-store shopping, large DIY chains like Wickes Doors and B&Q Doors offer convenience, competitive pricing, and the ability to see products in person.
Manufacturers with Strong Retail Presence
Brands like LPD Doors and JB Kind Doors are well-regarded manufacturers whose products are widely available through various reputable retailers, both online and offline. Choosing products from these manufacturers often comes with the assurance of quality standards and industry-backed warranties. While you might not purchase directly from their websites, their strong retail presence ensures accessibility and support through their authorised dealers. This often means better access to technical datasheets and product certifications, which is crucial for compliance with building regulations, especially for fire doors.
Specialised Hardware Suppliers
For door hardware specifically, beyond door retailers, businesses like Screwfix Doors & Hardware offer a robust selection, particularly for trade professionals or serious DIY enthusiasts. Screwfix is known for its extensive range of high-quality hardware, competitive pricing, and efficient click-and-collect services, making it a reliable source for handles, locks, hinges, and other fittings. Their focus is often on functionality and durability, catering to practical needs.
Choosing an alternative often comes down to priorities: whether it’s the widest selection, the lowest price, the convenience of a local store, or the assurance of a strong customer service framework that includes direct phone support and clear business registration details. Chessmaze.co.uk Review
How to Cancel Davesdoors.co.uk Subscription
Based on the davesdoors.co.uk homepage, there isn’t any indication of a ‘subscription service’ in the traditional sense. It operates as an e-commerce platform where customers purchase doors and hardware as one-off transactions rather than recurring services. Therefore, information on “How to Cancel davesdoors.co.uk Subscription” isn’t directly applicable as there doesn’t appear to be a subscription model in place.
However, if “subscription” refers to an order cancellation or a newsletter subscription, the process would be different:
Order Cancellation
If a customer has placed an order with davesdoors.co.uk and wishes to cancel it, they would need to refer to the ‘Cancellations, Refunds & Returns Policy’ which is linked directly from the homepage. Typically, for online purchases, cancellation windows are limited, especially once an item has been dispatched or, in the case of bespoke items like custom composite doors, once manufacturing has begun. Most policies stipulate that:
- Before Dispatch: Orders can usually be cancelled without penalty if they haven’t been shipped. Contacting customer service via live chat or email as soon as possible would be the recommended first step.
- After Dispatch/Delivery: Cancellation might be subject to return costs or restocking fees, as per their official policy.
- Bespoke Items: Custom-made items often have very strict or no cancellation policies once production commences, as they are not re-sellable.
Customers should carefully read the full ‘Cancellations, Refunds & Returns Policy’ on their website for precise terms and conditions related to order cancellations and returns.
Newsletter Subscription
If the “subscription” refers to their email newsletter, cancelling this would generally be a straightforward process. Most email marketing platforms include an “unsubscribe” link, usually located at the bottom of every newsletter email. Clicking this link typically removes the recipient from the mailing list instantly or within a few days. If an unsubscribe link isn’t available or doesn’t work, contacting [email protected] directly and requesting removal from their mailing list would be the next step. Shespretty.co.uk Review
It is important for consumers to distinguish between an e-commerce transaction and a recurring subscription when interacting with online retailers.
Davesdoors.co.uk Pricing
Davesdoors.co.uk displays its pricing prominently on the website, which is a positive aspect for transparency. Each product listing clearly shows the price, with the inclusion of VAT explicitly stated, for example, “£671.99 inc. VAT”. This clarity is helpful for customers, as it means the price they see is the price they pay, avoiding any hidden charges that might otherwise surprise them at checkout.
Price Range and Product Categories
The website offers a range of products at various price points, catering to different budgets and needs.
- Internal Doors: These generally start from the lower end of the spectrum, with basic flush doors being the most economical. Prices for internal doors can range from approximately £100 to £400+, depending on the style, material (e.g., oak, pine), and finish.
- External Doors: These are typically more expensive due to their robust construction, security features, and often more intricate designs. Prices for external doors can range from around £300 to £900+, with hardwood and composite options being at the higher end. For example, a “Carolina Hardwood External Door” is listed at £419.99 inc. VAT, while a “15 Pane Clear Double Glazed M&T External door” is £671.99 inc. VAT.
- Composite Doors: These are often the most premium offering, especially with the bespoke design option. While the website provides an “instant quote” for custom designs, the starting price for a basic composite door can be well over £500-£600, escalating significantly with chosen features, glazing, and hardware.
- Fire Doors: These doors are priced based on their fire-rating (e.g., FD30, FD60) and construction. A “Fire Door 20G Glazed FD30” is shown at £347.99 inc. VAT. These are generally comparable to or slightly higher than standard internal doors due to their specialised safety features.
- Door Hardware: This category includes handles, knobs, hinges, and locks. Prices for hardware are typically much lower than doors, ranging from £20 to £60+ per item. For instance, a “Victorian Mortice Knob” is £29.99 inc. VAT, while a “Garda Lock Lever Handle” is £44.39 inc. VAT.
Comparison to Market Averages
When comparing davesdoors.co.uk’s prices to the broader UK market for similar products, their pricing appears to be competitive. As an online-only retailer, they potentially have lower overheads than traditional brick-and-mortar stores, which can translate into competitive pricing. Products like hardwood doors and composite doors are generally significant investments, and their listed prices fall within the expected range for quality items from reputable suppliers. The “no pushy salesmen or over inflated prices” claim in their ‘About Us’ section suggests a deliberate strategy to offer value, and the prices displayed seem to align with this statement. However, without a direct comparison chart to specific competitor products, a definitive statement on being the “cheapest” cannot be made. Value often also includes factors like warranty, customer service, and delivery reliability, which are crucial considerations beyond just the initial price tag.
Davesdoors.co.uk vs. Competitors
When evaluating davesdoors.co.uk against its competitors in the UK door and hardware market, it’s essential to consider various aspects beyond just price. Factors such as product range, customer service channels, transparency of business information, delivery options, and overall user experience play a significant role. The market is diverse, ranging from large national retailers to smaller, specialised online stores. Cornishseaweedbath.co.uk Review
Product Range and Specialisation
Davesdoors.co.uk clearly specialises in doors and door hardware, offering a focused selection including internal, external, fire, and composite doors. Their unique selling proposition of a “bespoke Composite door” design tool sets them apart from many general DIY retailers.
- Compared to general DIY stores (e.g., B&Q, Wickes): Davesdoors.co.uk offers a more curated and potentially higher-quality selection of doors. While B&Q and Wickes offer convenience and a broader range of home improvement items, their door selection might be more limited in terms of bespoke options or specific styles. For instance, according to their 2022 annual reports, B&Q and Wickes stock millions of products, but doors represent only a fraction of their total inventory, allowing davesdoors.co.uk to dive deeper into the niche.
- Compared to specialist online retailers (e.g., Door Superstore, DirectDoors.com): These competitors often match or exceed davesdoors.co.uk in terms of sheer product volume and brand diversity. Door Superstore, for example, boasts partnerships with major manufacturers like LPD Doors and JB Kind, offering a vast array of styles and technical specifications. DirectDoors.com also provides an extensive catalogue and often includes detailed technical data, which davesdoors.co.uk sometimes lacks on its product pages.
Customer Service and Trust Factors
This is where davesdoors.co.uk could benefit from enhancements to compete more effectively with industry leaders.
- Contact Methods: Davesdoors.co.uk offers live chat and email. Many larger competitors, such as Door Superstore and DirectDoors.com, offer these plus a direct phone line, which is often preferred for complex queries or urgent issues. Physical retailers like Wickes and B&Q offer face-to-face assistance in their stores, providing a tangible point of contact.
- Business Transparency: While davesdoors.co.uk provides an ‘About Us’ section and VAT number, the absence of a prominent physical address or company registration number (beyond VAT) on their homepage is a trust differentiator. Leading online retailers often clearly display their registered company information, bolstering consumer confidence. For example, the UK Companies House website shows that many established retailers have easily verifiable registered offices.
- Social Proof and Reviews: Davesdoors.co.uk has some product reviews, but many items show “0 review(s)”. In contrast, major competitors often integrate third-party review platforms (e.g., Trustpilot scores of 4.5+ stars are common for reputable retailers) prominently on their sites, providing more comprehensive and independently verified customer feedback.
Delivery and Logistics
Detailed delivery information is crucial for online purchases, and davesdoors.co.uk’s homepage doesn’t immediately provide extensive details.
- Compared to competitors: Many larger retailers and specialists offer tiered delivery options, clear lead times, and specify their courier partners. Some even offer premium services like nominated day delivery or white-glove service. This level of detail builds expectations and reduces uncertainty for customers. For example, a 2023 survey by ParcelHero indicated that 65% of online shoppers expect clear delivery date estimates upfront.
In summary, davesdoors.co.uk holds its own in terms of a specialised product offering and customisation, particularly with its composite door designer. However, it trails behind larger and more established competitors in areas of comprehensive business transparency, diverse customer contact options, and robust social proof. Strengthening these areas would significantly enhance its competitive standing in the UK market.
FAQ
What is Davesdoors.co.uk?
Davesdoors.co.uk is a UK-based online retailer specialising in the sale of internal doors, external doors, fire doors, bespoke composite doors, and various door hardware and accessories. Parxfs.co.uk Review
Is Davesdoors.co.uk a legitimate company?
Based on the website’s information, Davesdoors.co.uk states it is a “small independent family run business delivering Nationwide since 2005” and provides a VAT number (210060484). These details suggest it is a legitimate trading entity.
What types of doors does Davesdoors.co.uk sell?
Davesdoors.co.uk sells a variety of doors, including internal doors, hardwood doors, flush doors, fire doors, and bespoke composite doors.
Can I design a custom door on Davesdoors.co.uk?
Yes, Davesdoors.co.uk offers a “Design your very own bespoke Composite door” tool on their homepage, allowing customers to choose styles, colours, glazing patterns, and hardware for an instant quote.
Does Davesdoors.co.uk offer door hardware?
Yes, Davesdoors.co.uk has a dedicated section for “Door Hardware,” including options for handles, levers, knobs, door closers, hinges, locks, bolts, and panic appliances.
Are prices on Davesdoors.co.uk inclusive of VAT?
Yes, all prices displayed on Davesdoors.co.uk are clearly stated as “inc. VAT,” meaning the price shown includes the Value Added Tax. Holdemremovals.co.uk Review
How can I contact Davesdoors.co.uk customer service?
You can contact Davesdoors.co.uk customer service via their live chat facility or by sending an email to [email protected].
Is there a physical store location for Davesdoors.co.uk?
Based on the information provided on their website, Davesdoors.co.uk appears to be an online-only retailer and does not prominently list a physical store location.
Does Davesdoors.co.uk deliver nationwide in the UK?
Yes, the “About Us” section on Davesdoors.co.uk states that they are “delivering Nationwide since 2005” and “deliver throughout the whole of the UK.”
What is the return policy for Davesdoors.co.uk?
Davesdoors.co.uk has a “Cancellations, Refunds & Returns Policy” linked from their homepage. Customers should review this policy for specific terms regarding returns, especially for bespoke items.
How long has Davesdoors.co.uk been in business?
According to their “About Us” page, Davesdoors.co.uk has been delivering nationwide since 2005, indicating over 15 years of operation in the industry. Impactfoods.co.uk Review
Are there customer reviews available on Davesdoors.co.uk?
Yes, some products on Davesdoors.co.uk display a review count and allow customers to leave reviews, although many products currently show “0 review(s).”
Does Davesdoors.co.uk offer an installation service?
Yes, Davesdoors.co.uk lists a “Fitting & Installation Service” on their website, suggesting they may offer or facilitate installation for their products.
What payment methods does Davesdoors.co.uk accept?
The website shows “View Cart” and “Checkout” options, implying standard online payment methods are accepted, though specific payment partners (e.g., Visa, Mastercard, PayPal) are not explicitly listed on the homepage.
Does Davesdoors.co.uk offer discounts?
The cart summary on the homepage shows a “Discounts: -£0.00” line, suggesting that discounts may be applied, though no current promotions are prominently advertised on the main page.
Are the doors on Davesdoors.co.uk suitable for trade customers?
The “About Us” section mentions they supply to “the general public, building trade and installers throughout the united kingdom,” indicating they cater to trade customers. Nottshobbies.co.uk Review
How quickly does Davesdoors.co.uk dispatch orders?
Specific dispatch times are not clearly stated on the homepage. Customers would need to consult individual product pages or their delivery policy (if available) for estimated lead times.
Can I get advice on product selection from Davesdoors.co.uk?
Yes, their “About Us” section states, “Our chat facility is available for Live, human help, and although a small family run company we also offer this out of hours for any website help or product advice.”
Is the Davesdoors.co.uk website secure for transactions?
While the website uses HTTPS (indicating an SSL certificate for secure connection), no specific trust badges or security seals from payment processors are prominently displayed on the homepage.
Does Davesdoors.co.uk have a blog?
Yes, there is a link for “Blog Posts” in the website’s header, indicating they maintain a blog with relevant articles.
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