Easycrate.co.uk Review

Based on looking at the website Easycrate.co.uk, it appears to be a legitimate service offering plastic crate hire for moving and storage needs within the UK. The site clearly outlines its services, benefits, and contact information, which are all positive indicators. However, a thorough review requires examining the details, and while the core service of hiring crates is permissible, we need to ensure the platform operates with transparency and adherence to ethical business practices.

Here’s an overall review summary:

Service Offered: Plastic crate hire for moving and storage.
Transparency: Good contact information (address, phone, email), clear steps for hiring.
Ethical Considerations: The service itself (crate hire) is generally permissible. No immediate red flags regarding forbidden categories.
Website Security: Not explicitly mentioned if SSL/HTTPS is site-wide, but vital for secure transactions.
Customer Reviews/Testimonials: Lacking prominent, verifiable customer testimonials on the homepage.
Terms and Conditions/Privacy Policy: Links to “Legal Responsibilities” are present, which is a good sign for transparency.
Pricing: No direct pricing visible on the homepage; requires requesting a quote.

The website provides a clear outline of how their service works, from choosing your crates to delivery. They highlight the environmental friendliness and durability of their “Easycrates,” aiming to offer peace of mind for safe item transport. While the site looks professional and offers a straightforward service, the absence of upfront pricing and prominent, third-party verifiable customer reviews means a user would need to take additional steps to fully understand the financial commitment and reputation. This is a common practice for B2B or service-based businesses, but it means a direct comparison to competitors isn’t immediately possible.

Here are some alternatives for moving and storage solutions that align with ethical business practices:

Kangaroo Self Storage: Offers secure self-storage units in various sizes across the UK. Key Features: Secure, climate-controlled units, flexible terms. Average Price: Varies significantly by location and size, typically from £15-£100+ per week. Pros: High security, accessible, wide range of sizes. Cons: Requires transport to and from the unit, not suitable for very short-term needs.
Big Yellow Self Storage: A well-known UK self-storage provider. Key Features: Extensive network of stores, 24/7 access options, moving supplies available. Average Price: Similar to Kangaroo, depends on location and size. Pros: Reputable brand, widespread locations, good security features. Cons: Can be expensive for long-term storage, limited short-term flexibility.
Shurgard Self Storage: Another prominent self-storage option in the UK. Key Features: Wide range of unit sizes, online booking, strong security. Average Price: Competitive with other major self-storage providers. Pros: Easy online process, strong focus on security. Cons: Some locations might have limited access hours, additional costs for insurance.
Plastic Moving Crates (Purchase): Instead of hiring, purchasing reusable plastic crates from Amazon or other retailers can be a long-term alternative. Key Features: Reusable, durable, various sizes. Price: £50-£200+ for a set. Pros: Own them permanently, good for frequent moves or long-term storage, no hire deadlines. Cons: Initial upfront cost, requires storage when not in use.
Removal Boxes (Cardboard): For single moves, traditional cardboard removal boxes are a cost-effective choice. Key Features: Lightweight, easy to assemble, recyclable. Price: £15-£50 for a pack. Pros: Inexpensive, readily available, eco-friendly (if recycled). Cons: Less durable than plastic, not waterproof, single-use for best results.
Packing Tape & Dispensers: Essential for securing any type of moving box or crate. Key Features: Strong adhesive, easy application. Price: £5-£20. Pros: Crucial for secure packing, widely available. Cons: Can be fiddly without a dispenser, quality varies.
Furniture Moving Straps: For larger items, these can make moving easier and safer. Key Features: Ergonomic design, adjustable length. Price: £15-£30. Pros: Reduces strain, makes heavy lifting manageable. Cons: Requires two people, takes some practice to use effectively.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Easycrate.co.uk Review & First Look

When you first land on Easycrate.co.uk, the impression is one of professionalism and clarity, which is a good start in the online world. The site is visually clean, with a clear focus on its core service: plastic crate hire for moving and storage. This immediate understanding of their offering is crucial for user experience. The homepage highlights key benefits such as environmental friendliness, durability, and peace of mind for item protection. This is a smart move, addressing common concerns people have when entrusting their belongings to a third-party service or temporary storage solution.

Initial Impressions of the Homepage

The layout is intuitive, directing you to the three-step process for hiring crates: “Choose your Crates,” “Choose your crate moving equipment and extras,” and “Enter your details.” This step-by-step guidance simplifies what could otherwise be a complex process, making it accessible even for first-time users. They clearly list the types of crates available – computer, standard, or metre crates – which helps in quick decision-making. The inclusion of extras like security seals and computer covers shows an attention to detail and an understanding of customer needs beyond just the crates themselves.

Transparency and Contact Information

One of the most vital aspects for any online service is transparency, especially regarding contact details. Easycrate.co.uk performs well here. At the top and bottom of the page, you’ll find an email address ([email protected]) and a phone number (08000272668). Furthermore, a physical address (Cube House, Bell Lane, Uckfield, East Sussex, TN22 1QL, United Kingdom) is prominently displayed in the footer. This level of detail instills confidence, indicating that it’s a verifiable, established business rather than a fly-by-night operation. In the UK, having a registered address is standard for legitimate businesses, and its presence adds significant credibility.

Missing Elements for a Fully Trusted Platform

While the immediate impression is positive, there are a few elements that, if present, would elevate the trust factor even further. The absence of direct pricing on the homepage is noticeable. While it’s common for service-based businesses to offer custom quotes, direct pricing or at least a clear pricing structure (e.g., “crates from £X per week”) would allow for immediate comparison and budgeting. Users often appreciate upfront cost transparency. Additionally, prominent, verifiable customer testimonials or reviews from platforms like Trustpilot or Google Reviews could significantly bolster credibility. While the site mentions “Competitive rates,” specific examples or a rate calculator would be beneficial.

Easycrate.co.uk Features

Easycrate.co.uk focuses on providing a straightforward, efficient service for plastic crate hire. The features highlighted on their homepage revolve around ease of use, durability, and customer support, catering to both residential and commercial moving needs.

Diverse Crate Selection

The website clearly offers a selection of crate types to meet various requirements. This differentiation is crucial for customers to select the right tools for their specific moving tasks.

Computer Crates: Specifically designed for safely transporting IT equipment. This is a significant advantage for businesses moving offices, ensuring sensitive electronics are protected.
Standard Crates: General-purpose crates suitable for a wide array of items, from office supplies to household goods.
Metre Crates: Larger capacity crates for bulkier items that require more space.
This variety allows for tailored solutions, making the service more versatile for different types of moves, from small residential shifts to large corporate relocations.

Essential Moving Equipment and Extras

Beyond just the crates, Easycrate.co.uk provides complementary items that enhance the moving experience and ensure greater security and organisation.

Security Seals: These are critical for ensuring that packed items remain undisturbed during transit. They provide peace of mind, especially for valuable or sensitive contents.
Crate Labels: Essential for efficient unpacking and organisation. Labels help users quickly identify the contents of each crate, streamlining the relocation process at the destination.
Computer Covers: While not explicitly detailed, these likely offer additional protection for screens or delicate computer components, further safeguarding IT assets during transport.
These additions demonstrate a comprehensive approach to moving solutions, acknowledging the practical needs of customers beyond just the container itself.

Streamlined Online Process

The three-step process outlined on the homepage—Choose Crates, Choose Extras, Enter Details—is designed for simplicity.

Online Ordering: The ability to initiate the hire process online is a significant convenience.
Quote System: While pricing isn’t immediate, the “GET A QUOTE” mechanism implies a customised service, which can be beneficial for larger or more complex hire needs where specific rates might apply.
Follow-Up: The promise of a follow-up call to confirm details and discuss options suggests a personalised customer service approach, which can be reassuring for users. This human touch can differentiate a service in a crowded market.

Easycrate.co.uk Pros & Cons

Every service has its strengths and weaknesses, and Easycrate.co.uk is no exception. Understanding these can help potential customers make an informed decision.

Advantages of Using Easycrate.co.uk

Easycrate.co.uk presents several compelling reasons why it could be a suitable choice for your moving and storage needs. Geniesolutions.co.uk Review

Durability and Protection: The core offering of plastic crates means superior protection compared to traditional cardboard boxes. Plastic crates are robust, weatherproof, and stackable, significantly reducing the risk of damage to contents during transit or storage. This is particularly advantageous for fragile items, electronics, or documents.
Environmental Friendliness: Highlighting “Environmentally friendly” is a strong pro. Reusable plastic crates reduce waste generated by single-use cardboard boxes, aligning with sustainable practices. For individuals and businesses looking to minimise their environmental footprint, this is a significant selling point.
Convenience and Efficiency: The explicit mention of delivery and collection services (though details require deeper exploration) means users don’t have to worry about transporting empty or filled crates. This saves time and effort, especially for large moves. The ability to hire specific equipment like dollies or skateboards also adds to the overall convenience.
Clear Operating Model: The three-step process is easy to understand, making it simple for customers to navigate the service from selection to delivery.
Dedicated Customer Support: The mention of an “Expert team supports 7 days a week” indicates a commitment to customer service, which is crucial for addressing any issues that might arise during a move.

Potential Downsides and Areas for Improvement

While strong in many areas, there are certain aspects where Easycrate.co.uk could enhance its offering or transparency.

Lack of Upfront Pricing: This is perhaps the most significant “con.” Without immediate pricing information on the homepage, customers cannot quickly compare costs with competitors or budget effectively. Requiring a quote adds an extra step that might deter some users seeking immediate solutions.
Limited Customer Reviews: The homepage does not prominently feature customer testimonials or links to independent review platforms (like Trustpilot or Google reviews). While social media links are present, verifiable reviews offer crucial social proof and build trust with potential customers.
Detailed Service Information: While services are listed, deeper dives into delivery schedules, specific collection policies, and potential hidden fees (like late return charges) are not immediately apparent. Users would need to delve into the “Legal Responsibilities” page or contact the company directly for these critical details.
Geographical Service Area: While based in the UK, the exact service area or any limitations for delivery/collection are not explicitly detailed on the homepage, which could be a concern for customers outside their immediate vicinity.

Easycrate.co.uk Alternatives

When considering moving and storage solutions in the UK, a variety of options exist beyond dedicated crate hire services. These alternatives range from traditional self-storage facilities to purchasing your own reusable containers, catering to different budgets, needs, and durations.

Self-Storage Facilities

For those needing longer-term storage or preferring to manage their own packing and transport, self-storage facilities are a popular choice. They offer secure, flexible spaces in various sizes.

Kangaroo Self Storage: A prominent UK provider with multiple locations.
- Key Features: Secure units with CCTV and alarm systems, flexible rental periods (from weekly), various unit sizes from lockers to large rooms, drive-up access at some sites. They often offer packing materials for purchase.
- Pros: High security, accessible (often 24/7 or extended hours), good for both short-term and long-term storage, climate-controlled options.
- Cons: Requires you to transport items to and from the facility, rental costs can accumulate over time, additional costs for insurance.
Big Yellow Self Storage: One of the largest self-storage brands in the UK.
- Key Features: Wide network of facilities, strong emphasis on security (access control, individual unit alarms), free use of trolleys, van hire assistance.
- Pros: Highly reputable, excellent security measures, often located conveniently in urban areas, provides a one-stop shop for packing materials.
- Cons: Can be pricier than independent storage providers, minimum rental periods may apply.
Shurgard Self Storage: Another major player with a strong presence across the UK and Europe.
- Key Features: Online booking and reservation, clear pricing displayed online, free van usage upon move-in (subject to availability), wide range of unit sizes.
- Pros: Transparent pricing online, often run promotions for new customers, good security.
- Cons: Limited staff presence at some sites, potential for price increases after initial promotional period.

Purchasing Reusable Containers

For frequent movers, businesses, or those who simply prefer to own their storage solutions, buying plastic crates or sturdy boxes is a viable alternative to hiring.

Plastic Moving Crates (Purchase): Available from various online retailers and hardware stores.
- Key Features: Durable, stackable, reusable, often come with lids, can be found in various sizes and colours.
- Pros: Long-term cost-effective if used repeatedly, no rental deadlines or late fees, convenient for internal office moves or home organisation.
- Cons: Higher initial upfront cost, requires storage space when not in use, less convenient for a single large move compared to hired services that include delivery/collection.

Traditional Cardboard Removal Boxes

For a one-off move on a tighter budget, traditional cardboard boxes remain a popular and accessible choice.

Removal Boxes (Cardboard): Readily available at post offices, hardware stores, and online.
- Key Features: Lightweight, easy to assemble, recyclable, available in various sizes (small, medium, large, wardrobe boxes).
- Pros: Very inexpensive, widely available, easy to dispose of (recycle) after use.
- Cons: Less durable than plastic, susceptible to water damage, cannot be stacked as high without risk of crushing, typically single-use.

Packing Essentials

Regardless of whether you choose crates or boxes, certain packing essentials are always necessary.

Packing Tape & Dispensers: Crucial for securing boxes and labels.
- Key Features: Strong adhesive, easy to apply, often comes in multi-packs.
- Pros: Inexpensive, absolutely necessary for any move, makes boxes secure.
- Cons: Can be frustrating without a dispenser, quality varies widely.
Furniture Moving Straps: For heavy or bulky items.
- Key Features: Ergonomic design, adjustable straps, allows two people to lift heavy objects more easily.
- Pros: Reduces strain and risk of injury, makes moving large items significantly easier.
- Cons: Requires practice to use effectively, typically needs two people.

How Easycrate.co.uk Works

Easycrate.co.uk has streamlined its service into a user-friendly three-step process, making it simple for customers to hire plastic crates for their moving and storage needs. This clarity is a major benefit for anyone facing the logistical challenges of relocation.

Step 1: Choose Your Crates

The initial step is about selection. Easycrate.co.uk offers different types of crates to suit various contents, which is vital for effective packing and protection.

Computer Crates: These are specifically designed with dimensions and often internal features to accommodate IT equipment, such as monitors, CPUs, and peripherals. They are ideal for office moves where sensitive electronics need extra care.
Standard Crates: These are general-purpose crates suitable for a wide range of items, from documents and books to small household goods and office supplies. They are a versatile option for most packing needs.
Metre Crates: As the name suggests, these are larger crates, likely providing more cubic capacity for bulkier items that wouldn’t fit comfortably into standard crates. This caters to items that require more space but still benefit from the rigid protection of a plastic container.
Quantity Specification: Users can specify the exact number of crates they need for each type, allowing for precise ordering based on the volume and nature of their belongings.

Step 2: Choose Your Crate Moving Equipment and Extras

Beyond just the crates, Easycrate.co.uk understands that moving often requires additional tools and security measures. This step allows customers to add these essential accessories. Lproofing.co.uk Review

Security Seals: These are tamper-evident seals used to secure the contents of a crate. Once applied, any attempt to open the crate would break the seal, indicating potential interference. This offers peace of mind, especially when transporting valuable or confidential items.
Crate Labels: These are indispensable for organisation. Labels allow users to categorise and identify the contents of each crate, making unpacking at the new location significantly faster and more efficient. Without them, finding specific items can become a major headache.
Computer Covers: While details are sparse on the homepage, these likely refer to protective covers for computer monitors or other delicate IT components, providing an extra layer of cushioning against scratches or impacts during transit.
Moving Equipment: The website also mentions “crate moving equipment,” which typically includes items like crate skates (dollies designed specifically for moving stacked crates), sack barrows, or trolleys. These tools are crucial for safely and efficiently moving heavy, stacked crates, reducing physical strain and expediting the relocation process.

Step 3: Enter Your Details & Get a Quote

The final step is about formalising the request and initiating contact for pricing and logistics.

Contact Information: Users are required to provide their contact details, including a delivery postcode. The postcode is critical for the company to determine delivery feasibility and associated costs.
Quote Request: The process culminates in a “GET A QUOTE” action. This means that pricing is not immediately displayed on the website. Instead, Easycrate.co.uk will follow up with the user after receiving their request to confirm details, discuss specific options, and provide a personalised crate hire rate. This approach allows for flexible pricing based on factors like the number of crates, hire duration, delivery distance, and any special requirements.
Confirmation and Discussion: The promise of a follow-up interaction ensures that customers receive tailored advice and transparent pricing before committing to the service. This personalized approach can be beneficial for complex moves where standard rates might not apply.

Easycrate.co.uk Pricing

Understanding pricing is crucial for any service, and Easycrate.co.uk operates on a quote-based system rather than displaying fixed prices upfront. While this approach allows for flexibility and tailored solutions, it means potential customers need to engage directly to get a cost estimate.

How Pricing is Determined

Easycrate.co.uk’s pricing model is not transparently listed on their homepage. Instead, the user is guided through a three-step process that concludes with an invitation to “GET A QUOTE.” This implies that the cost of hiring crates is dynamic and likely influenced by several factors:

Number of Crates: Naturally, the more crates you hire, the higher the overall cost. Discounts might apply for bulk orders, but this isn’t specified.
Type of Crates: Different crate types (computer, standard, metre) might have varying hire rates due to their specialised design or size. Computer crates, for instance, might be slightly more expensive due to their specific protective features.
Hire Duration: Crate hire services typically charge on a weekly or daily basis. The longer you need the crates, the higher the total hire cost. It’s important to inquire about minimum hire periods and potential charges for late returns.
Delivery and Collection Fees: These are significant cost components. The distance between Easycrate.co.uk’s base and the customer’s location will impact delivery and collection charges. Congestion charges, specific delivery times, or access restrictions might also incur additional fees.
Additional Equipment and Services: Extras like security seals, crate labels, computer covers, and the hire of moving equipment (e.g., skateboards, trolleys) will add to the overall cost.
Insurance: While not explicitly mentioned on the homepage, customers should inquire if insurance for items within the crates is included or available as an add-on.

The Quote Request Process

The quote process is initiated by filling out a form after selecting crate types and quantities. The website states, “Add your contact details (don’t forget your delivery postcode) to the form and we will be in touch shortly after we receive it to confirm the details, discuss your options and to give you the best possible crate hire rates.” This indicates a personalised approach where a representative will calculate a bespoke quote based on the specific requirements.

Advantages and Disadvantages of Quote-Based Pricing

Advantages:
- Tailored Solutions: Allows the company to offer highly specific pricing for complex or large-scale moves that wouldn’t fit a standard pricing table.
- Competitive Rates: Enables them to provide “the best possible crate hire rates” by considering all variables and potentially offering volume discounts or customised bundles.
- Personalised Service: The follow-up call provides an opportunity for direct communication, allowing customers to ask questions and clarify requirements, fostering a more personalised experience.
Disadvantages:
- Lack of Immediate Transparency: Customers cannot instantly compare prices with competitors or quickly estimate costs without initiating contact. This can be frustrating for those seeking quick information or browsing options.
- Time-Consuming: Requires an extra step and waiting time to receive a quote, which might not suit users in a hurry or those simply exploring options.
- No Budgeting Snapshot: Without a general idea of pricing, it’s harder for customers to determine if the service fits their budget without going through the full quote process.

For customers, it is advisable to prepare a detailed list of their needs (number of crates, desired duration, delivery/collection addresses, and any specific equipment) before requesting a quote to ensure the most accurate and comprehensive estimate from Easycrate.co.uk.

Easycrate.co.uk vs. Traditional Cardboard Boxes

When it comes to moving or storing items, the fundamental choice often boils down to reusable plastic crates, like those offered by Easycrate.co.uk, versus the ubiquitous traditional cardboard boxes. Each option has distinct advantages and disadvantages, impacting everything from cost and convenience to protection and environmental impact.

Durability and Protection

Easycrates (Plastic Crates): These are designed for robustness. Made from durable plastic, they offer superior protection against impacts, crushing, and moisture. They are generally waterproof, meaning contents are safe even if exposed to rain or damp conditions. Their rigid structure allows for secure stacking, preventing items from being squashed. This is particularly beneficial for fragile items, electronics, or important documents.
Traditional Cardboard Boxes: While versatile and lightweight, cardboard boxes offer significantly less protection. They are prone to tearing, crushing, and water damage. Over-stacking can lead to collapse, damaging contents. For fragile items, extensive internal packing (bubble wrap, packing peanuts) is required, adding to time and material costs.

Cost Implications

Easycrates (Plastic Crates): The cost is typically a hire fee, which varies based on quantity, duration, and delivery/collection. While the upfront perceived cost might seem higher than purchasing cardboard boxes, the value comes from their reusability, durability, and often included delivery/collection services. For larger or multiple moves, the cost-per-use can become competitive.
Traditional Cardboard Boxes: The initial purchase cost of cardboard boxes is very low. You can often find them for free or at minimal expense. However, hidden costs include purchasing packing tape, bubble wrap, and potentially replacing damaged boxes. For very large moves, the cumulative cost of many boxes can add up.

Convenience and Efficiency

Easycrates (Plastic Crates):
- Delivery & Collection: A significant convenience factor is that Easycrate.co.uk handles delivery of empty crates and collection of full ones (and vice-versa). This eliminates the need for personal transport of bulky empty boxes or disposing of used ones.
- No Assembly: Crates come pre-assembled, saving valuable time and effort compared to taping together dozens of cardboard boxes.
- Stackability & Handling: Their uniform size and sturdy design make them easy to stack securely in vans or storage units. They are often designed to be easily moved with dollies or crate skates.
Traditional Cardboard Boxes:
- Procurement: Requires purchasing or sourcing boxes, and often transporting them yourself.
- Assembly: Each box needs to be assembled and taped at the bottom, and then again at the top after packing.
- Handling: While lightweight when empty, filled cardboard boxes can be cumbersome and awkward to carry, especially if not uniformly sized or overpacked.

Environmental Impact

Easycrates (Plastic Crates): Promote sustainability. Being reusable, they significantly reduce waste compared to single-use cardboard boxes. After their useful life, many plastic crates can also be recycled, further reducing environmental impact.
Traditional Cardboard Boxes: While recyclable, the process of manufacturing, transporting, and then recycling (or landfilling) cardboard boxes still consumes resources. Many users may not properly recycle them, leading to increased waste.

Reusability and Long-Term Value

Easycrates (Plastic Crates): Their core value is reusability. They are cleaned and recirculated, providing a robust solution for numerous moves over their lifespan.
Traditional Cardboard Boxes: Generally considered single-use for best results. While some may attempt to reuse them, their structural integrity diminishes after each use, especially if exposed to moisture or heavy contents.

In summary, for those prioritising protection, convenience, and environmental responsibility, especially for business moves or large, intricate residential relocations, Easycrate.co.uk’s plastic crates offer a compelling solution. For budget-conscious, small-scale, or infrequent moves where maximum protection isn’t the primary concern, traditional cardboard boxes remain a viable option, albeit with inherent limitations in durability and convenience.

How to Cancel Easycrate.co.uk Subscription

While Easycrate.co.uk focuses on crate hire rather than traditional subscriptions, the concept of cancelling a service agreement or contract is still highly relevant. For any hire service, understanding the cancellation policy, particularly regarding early termination or changes to an order, is crucial to avoid unexpected charges. As the website operates on a quote-based system and likely bespoke arrangements, cancellation procedures will depend heavily on the specific terms agreed upon at the time of booking.

Reviewing Your Agreement and Terms

The very first step for any cancellation, especially with a service that involves a formal agreement, is to review the terms and conditions or the specific contract you received upon booking. Easycrate.co.uk has a “Legal Responsibilities” section on its website, which should contain details about cancellation policies, refund eligibility, and potential charges.

Booking Confirmation: Check your booking confirmation email or any physical documents sent by Easycrate.co.uk. These documents will outline the specific terms of your hire, including the start and end dates, the number of crates, and any agreed-upon cancellation clauses.
Cancellation Window: Look for clauses specifying a cancellation window. For example, some services allow free cancellation if notified 24 or 48 hours in advance of the scheduled delivery, while cancellations closer to the delivery date might incur a fee.
Refund Policy: Understand if any deposit or upfront payment is refundable, partially refundable, or non-refundable in the event of cancellation.

Direct Contact with Easycrate.co.uk

Given the personalised nature of their service (requiring a quote and likely a follow-up call), direct communication is the most effective and often the only way to cancel or modify your hire agreement. Insidigital.co.uk Review

Phone Call: The website prominently displays a phone number: 0800 027 2668. This is generally the quickest way to speak to a representative and discuss your cancellation. Be prepared to provide your booking reference number and personal details for verification.
Email: An email address ([email protected]) is also provided. While potentially slower than a phone call, sending an email creates a written record of your cancellation request, which can be useful for your own records. Always request a confirmation of cancellation in writing.
Contact Form: If a contact form was used for the initial quote, it might also be a channel for general inquiries or cancellations, though direct phone or email is usually preferred for urgent matters.

Potential Fees and Considerations

It’s important to be aware that cancelling a hire agreement might involve certain costs, especially if done late or after services have commenced.

Late Cancellation Fees: Many hire companies impose a fee if a cancellation occurs within a short period of the scheduled delivery, as they may have already allocated resources or turned down other bookings.
Partial Refunds: If you’ve paid in advance, a partial refund might be issued, or a credit note might be offered for future services, depending on the terms.
Minimum Hire Charges: If you cancel after the crates have been delivered but before the agreed-upon minimum hire period, you might still be liable for the full minimum charge.

Documentation and Follow-Up

Always keep detailed records of your cancellation.

Date and Time: Note the date and time of your cancellation request.
Representative’s Name: If speaking on the phone, get the name of the representative you spoke with.
Confirmation: Request an email or written confirmation of the cancellation from Easycrate.co.uk. This is crucial for dispute resolution if any issues arise later.

By proactively reviewing the terms and communicating directly and promptly with Easycrate.co.uk, you can navigate the cancellation process smoothly and minimise any potential financial penalties.

FAQ

What is Easycrate.co.uk?

Easycrate.co.uk is a United Kingdom-based service that offers the hire of durable plastic crates for moving and storage needs, catering to both residential and commercial clients.

What types of crates does Easycrate.co.uk offer?

Easycrate.co.uk offers computer crates, standard crates, and metre crates, designed to accommodate various items from IT equipment to general household goods.

Can I get a quote directly from the Easycrate.co.uk website?

Yes, you can initiate a quote request directly from the Easycrate.co.uk website by selecting your desired crates and entering your contact and delivery details.

Does Easycrate.co.uk provide moving equipment?

Yes, Easycrate.co.uk offers additional moving equipment and extras such as security seals, crate labels, computer covers, and likely crate-moving equipment like skates or dollies.

Is Easycrate.co.uk environmentally friendly?

Easycrate.co.uk promotes its “Easycrates” as environmentally friendly because they are reusable plastic crates, reducing the waste associated with single-use cardboard boxes.

Where is Easycrate.co.uk located?

Easycrate.co.uk’s physical address is Cube House, Bell Lane, Uckfield, East Sussex, TN22 1QL, United Kingdom.

How can I contact Easycrate.co.uk?

You can contact Easycrate.co.uk via email at [email protected] or by phone at 0800 027 2668. Quickessaywriters.co.uk Review

Does Easycrate.co.uk offer delivery and collection services?

Yes, the website implies delivery and collection services, allowing for convenience by delivering empty crates to your location and collecting them when you are finished.

Are there any customer reviews available on the Easycrate.co.uk website?

The Easycrate.co.uk homepage does not prominently feature customer testimonials or links to independent review platforms, though social media links are provided.

What are the benefits of using plastic crates over cardboard boxes for moving?

Plastic crates offer superior durability, protection against moisture and crushing, are stackable, and are reusable, making them more convenient and often more secure than cardboard boxes.

Does Easycrate.co.uk offer service outside of East Sussex?

While based in East Sussex, the website does not explicitly state its service area. It is best to provide your delivery postcode when requesting a quote to confirm if they serve your location.

How do I cancel a booking with Easycrate.co.uk?

To cancel a booking with Easycrate.co.uk, you should contact them directly via phone or email, referring to your booking confirmation and their “Legal Responsibilities” section for specific terms.

What kind of support does Easycrate.co.uk offer?

Easycrate.co.uk states that their expert team provides support 7 days a week, implying readily available assistance for their customers.

Is upfront pricing available on Easycrate.co.uk?

No, Easycrate.co.uk operates on a quote-based system, meaning you need to submit a request to receive personalised pricing information.

Can Easycrate.co.uk help with large-scale corporate moves?

Yes, the website mentions offering services for “large and small-scale projects, planned moves or ongoing contracts,” indicating their suitability for corporate relocations.

Do Easycrates come with security features?

Yes, Easycrate.co.uk offers security seals as an extra, which can be used to secure the contents of the crates and provide tamper-evident protection.

How quickly can I get a quote from Easycrate.co.uk?

The website states they will be “in touch shortly after we receive it to confirm the details,” suggesting a relatively prompt response to quote requests. Kkwindows.co.uk Review

Are the plastic crates cleaned between hires?

While not explicitly stated on the homepage, reputable crate hire services typically clean and sanitise crates between hires to ensure hygiene and quality for the next customer. It’s a good practice to inquire.

What industries does Easycrate.co.uk serve?

Easycrate.co.uk states they offer plastic crate hire for “all industries,” specifically mentioning removal companies, schools & universities, refurbishments, and facility management.

What information do I need to provide to get a quote from Easycrate.co.uk?

You need to provide your contact details, the desired number and type of crates, and your delivery postcode to get a quote from Easycrate.co.uk.