Based on looking at the website, Electricreports.co.uk appears to be a legitimate service provider focusing on Energy Performance Certificates (EPCs) and various other property certification and inspection services across the UK. The site, which uses the primary domain Energyperformancecertificates.co.uk, presents itself as the UK’s largest EPC provider with an “Excellent” rating on Trustpilot, based on over 20,000 reviews. They offer a range of residential and commercial services, including gas safety certificates, electrical installation condition reports (EICRs), boiler services, and new build certifications. Their process seems streamlined for obtaining instant quotes and booking services.
Overall Review Summary:
- Website Name: Electricreports.co.uk (operates primarily as Energyperformancecertificates.co.uk)
- Primary Service: Energy Performance Certificates (EPCs)
- Additional Services: Gas Safety Certificates, Electrical Installation Condition Reports (EICRs), Boiler Services, Portable Appliance Tests, Building Surveys, Fire Risk Assessments, Display Energy Certificates, Emergency Lighting Testing, SAP EPCs, Water Usage Calculations, Air Tightness Testing, Sound Testing, Ventilation Testing.
- Geographic Coverage: Nationwide UK.
- Trustpilot Rating: “Excellent” from over 20,000 reviews (as claimed on site).
- Pricing: £44 in selected areas; instant quotes available online; bulk discounts.
- Booking Process: Online instant quote, booking, payment, and assessor visit within 24 hours of payment. Certificate delivery within 24 hours of assessment.
- Key Features: Fast, reliable, hassle-free, nationwide coverage, local approved assessors, UK call centre, online order tracking, bulk order discounts.
- Transparency: Provides clear explanations of services, how EPCs are performed, and FAQs regarding legal requirements and process.
- Islamic Ethical Consideration: The services offered (property surveys, energy certificates, safety checks) are inherently permissible and beneficial. There are no elements of riba (interest), gambling, or other impermissible activities. The focus on energy efficiency aligns with responsible resource management, which is encouraged.
The website lays out a clear and seemingly efficient process for individuals and businesses to obtain necessary property certifications. They highlight their nationwide reach and customer testimonials, suggesting a robust operational framework. The detailed explanations of what an EPC entails and the legal requirements demonstrate a commitment to informing their customers. For property owners and landlords in the UK, these services are often legal necessities, making Electricreports.co.uk (Energyperformancecertificates.co.uk) a potentially useful resource for fulfilling these obligations.
Best Alternatives for Property Certification and Survey Services in the UK:
- Rightmove EPC Search
- Key Features: Comprehensive search engine for existing EPCs across the UK, allowing users to find certificates by postcode. Also provides information on how to obtain a new EPC.
- Average Price: Free for searching existing EPCs; cost for new EPCs varies by provider.
- Pros: Official government database integration, easy to verify existing certificates, provides links to accredited assessors.
- Cons: Not a direct service provider for new EPCs; users must find an assessor themselves.
- Local Surveyors Direct
- Key Features: Connects users with local RICS-accredited surveyors for various property services, including EPCs, building surveys, and valuations. Allows for competitive quotes from multiple professionals.
- Average Price: Varies significantly based on service and location, competitive quotes.
- Pros: Access to independent, accredited professionals; multiple quotes for comparison; wide range of survey types.
- Cons: Requires users to compare and choose from multiple providers; less streamlined than a single-provider platform.
- GoCompare Home Services (EPC)
- Key Features: A comparison website that allows users to get quotes for EPCs from various accredited providers in one place. Simplifies the process of finding competitive pricing.
- Average Price: Varies by provider, but aims for competitive rates through comparison.
- Pros: Saves time by gathering multiple quotes; helps find cost-effective options; easy-to-use interface.
- Cons: Still a comparison service, not a direct provider; quality can vary between listed providers.
- Energy Performance Certificates UK (EPC-UK)
- Key Features: Direct provider of EPCs and other energy-related surveys. Offers online booking and aims for quick turnaround times.
- Average Price: Similar to Electricreports.co.uk, typically £40-£80 depending on location and property.
- Pros: Specialised in energy certificates, straightforward booking, direct service.
- Cons: May not offer the same breadth of “other services” as Electricreports.co.uk; pricing can fluctuate.
- HomeOwners Alliance (EPC Guide)
- Key Features: Provides extensive guidance and resources on EPCs, including who needs one, how to get one, and what they mean. While not a direct service, it educates homeowners on the process and helps them find accredited assessors via official government registers.
- Average Price: Free access to information; cost for EPCs depends on chosen assessor.
- Pros: Highly reliable and unbiased information; empowers homeowners to make informed decisions; links to official resources.
- Cons: Not a booking platform; requires users to take additional steps to arrange a survey.
- Simply EPC
- Key Features: Focuses solely on providing quick and affordable EPCs across the UK. Emphasises a simple online booking system and fast certificate delivery.
- Average Price: Competitive, often starting from around £40-£50.
- Pros: Specialised and streamlined for EPCs, good for users who only need this specific service, often quicker turnaround.
- Cons: Limited to EPCs; does not offer the wide array of other property services.
- RICS Find a Surveyor
- Key Features: The official Royal Institution of Chartered Surveyors (RICS) directory to find qualified and regulated surveyors for all types of property assessments, including EPCs, building surveys, and valuations.
- Average Price: Varies widely based on service and location, but ensures quality and professionalism.
- Pros: Guarantees highly qualified and regulated professionals; comprehensive range of property services; provides peace of mind.
- Cons: Requires direct contact with surveyors; may not be the cheapest option but offers high assurance of quality.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Electricreports.co.uk Review & First Look
When you first land on Energyperformancecertificates.co.uk (which Electricreports.co.uk redirects to, suggesting a rebranding or focus on the primary domain), the site immediately presents itself as the go-to solution for Energy Performance Certificates (EPCs) in the UK. This initial impression is largely positive, designed to convey trust and efficiency. The prominent display of a UK contact number (0203 397 8220) and a professional email address ([email protected]) right at the top signals immediate accessibility and customer support.
Initial Impressions and User Experience
The layout is clean and user-friendly, prioritising the “Get an instant quote” call-to-action. This is a smart move, as most visitors are likely there for a quick estimate. The website leverages social proof effectively, highlighting their claim of being the “UK’s largest EPC provider” and an “Excellent” rating from Trustpilot based on over 20,000 reviews. This kind of validation is crucial for building consumer confidence, especially in services that require property access and professional assessment.
The visual design is straightforward, using clear headings and concise paragraphs. Key selling points such as “Fast, Reliable & Hassle-Free,” “Nationwide Coverage,” “Local Approved Assessors,” and “UK Call Centre” are immediately visible, addressing common concerns of potential customers. The integration of video content, although stating the need for JavaScript or HTML5 support, suggests an attempt to provide dynamic and engaging information, which is a modern web design practice.
Redirection and Brand Consistency
It’s worth noting the redirection from Electricreports.co.uk to Energyperformancecertificates.co.uk. While not uncommon for businesses to consolidate their web presence or streamline branding, it’s something a diligent user might notice. For the purpose of this review, we’re treating Energyperformancecertificates.co.uk as the operational entity. The consistent branding and service offerings across both domains, as implied by the redirection, is important for maintaining trust.
Key takeaway: The initial look and feel of the website suggest a professional, customer-focused service. The emphasis on instant quotes, nationwide coverage, and strong customer testimonials aims to position them as a leading and trustworthy provider in the property certification market. Emmachuks.co.uk Review
Electricreports.co.uk Features
Energyperformancecertificates.co.uk offers a comprehensive suite of property assessment and certification services beyond just EPCs, aiming to be a “one-stop-shop” for property owners, landlords, and businesses. This broad offering is a significant feature, streamlining multiple compliance needs through a single provider.
Core Service Offerings
The primary service highlighted is the Energy Performance Certificate (EPC), which is a legal requirement for selling or renting properties in the UK. However, their services extend far beyond this, covering crucial safety and compliance checks.
- Residential Services:
- Energy Performance Certificates (EPCs)
- Electrical Installation Condition Report (EICR)
- Portable Appliance Test (PAT)
- Gas Safety Certificate
- Boiler Service
- Commercial Services:
- Commercial EPC
- Asbestos Survey (a notable addition for commercial properties)
- Fire Risk Assessment
- Electrical Installation Condition Report (EICR)
- Portable Appliance Test (PAT)
- Gas Safety Certificate
- New Build Services:
- New Build SAP EPC (Standard Assessment Procedure for Energy Performance of Buildings)
- Water Usage Calculations
- Air Tightness Testing
- Sound Testing
- Ventilation Testing
This comprehensive list indicates a deep understanding of the diverse compliance requirements for different types of properties and situations. For instance, including services like Asbestos Surveys and Fire Risk Assessments for commercial properties demonstrates their capability to handle more specialised and critical assessments.
Streamlined Online Process
A key feature is their “How Our Energy Performance Certificate (EPC) Service Works” section, which clearly outlines a simple, four-step online process:
- Get an Instant Quote: Users select property type and required services.
- Submit Request: Enter contact and property details.
- Receive Quotation: Competitive quotation provided immediately.
- Book and Assess: Team calls within 24 hours to arrange payment and visit; EPC available within 24 hours of assessment.
This online efficiency is a significant advantage, reducing the traditional complexities often associated with arranging property surveys. The promise of immediate confirmation and quick turnaround times (24 hours for booking follow-up, 24 hours for certificate delivery post-assessment) sets a high standard for service speed. Existdigital.co.uk Review
Business Client Features
For business clients with larger portfolios or needing regular orders, the website mentions direct access to a “bespoke order management system for live updates.” This feature is tailored for property managers or large-scale landlords, providing a dedicated portal for efficiency and transparency in managing multiple properties. This indicates a scalable service capable of handling both individual homeowner needs and larger commercial demands.
In essence: The range of services, coupled with a highly efficient online booking and delivery system, and specialised features for business clients, positions Energyperformancecertificates.co.uk as a robust and versatile provider in the UK property compliance sector.
Electricreports.co.uk Pros & Cons
When evaluating any service, a balanced perspective is essential. Energyperformancecertificates.co.uk presents several strong advantages, but also some areas where users might find alternatives more appealing or where information could be further detailed.
Pros
- Comprehensive Service Offering: As detailed in the features section, the breadth of services from EPCs to Gas Safety Certificates, EICRs, and even niche new build assessments, makes it a genuine “one-stop-shop.” This convenience saves time and effort for property owners who would otherwise need to source multiple providers.
- User-Friendly Online System: The clear, step-by-step process for obtaining instant quotes and booking services online is a significant advantage. The promise of quick follow-ups (within 24 hours) and rapid certificate delivery (within 24 hours of assessment) meets modern expectations for efficiency.
- Nationwide Coverage with Local Assessors: Operating across the entire UK and utilising local approved assessors ensures accessibility for a wide demographic, regardless of their location. This also suggests potentially faster local response times and assessors familiar with regional property specifics.
- Strong Social Proof and Reputation: The “Excellent” Trustpilot rating from over 20,000 reviews is a powerful endorsement. Such a high volume of positive feedback instills confidence and indicates a generally reliable service.
- Transparent Pricing Mechanism: While not explicitly stating all prices upfront on the homepage (apart from “£44 in selected areas”), the emphasis on “instant quote” through a clear online form suggests transparency in pricing once specific details are entered. The mention of discount prices for bulk orders further enhances appeal for professional clients.
- Dedicated Business Client Features: The bespoke order management system for regular clients shows a commitment to facilitating efficient operations for property professionals, which is a thoughtful addition.
- Educational Content: The website includes valuable FAQs and explanations on why an EPC is required, who is responsible, and how the inspection is performed. This serves to educate users and manage expectations, demonstrating a responsible approach to customer engagement.
Cons
- Lack of Immediate Pricing Transparency: While an instant quote is available, the exact pricing structure for various services and property types isn’t immediately visible on the main page. This requires users to go through the quote process to understand costs fully. While common, some users prefer direct price lists for quick comparison.
- Limited Direct Competitor Comparison: The website doesn’t offer direct comparisons against competitors or specific pricing models for their services versus others in the market. While they state “Save up to 50% Compared to local Estate Agents,” specific data or examples to back this claim are not provided.
- Reliance on External Reviews (Trustpilot): While the Trustpilot rating is excellent, users are still reliant on an external platform for detailed customer experiences. Direct, detailed case studies or client testimonials on the site itself beyond simple quotes could add more depth.
- Generic Video Placeholders: The “To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video” messages indicate that the videos weren’t fully loaded or embedded, which can detract from the professional presentation and user experience if not resolved. This could be a technical oversight or a temporary issue.
- Redirection from Electricreports.co.uk: While minor, the redirection from Electricreports.co.uk to Energyperformancecertificates.co.uk could cause slight confusion for users expecting to remain on the initial domain or looking for specific “electric reports” if they are unaware of the broader service scope.
- Absence of Detailed “About Us” Section: While “Who are we?” is part of the FAQ, a more prominent and dedicated “About Us” page detailing the company’s history, mission, and team could further build trust and credibility, especially for a service that involves accessing private properties.
- No Clear Refund Policy or Cancellation Terms: The website clearly outlines how to order and receive service, but detailed information on cancellation policies, refund procedures, or guarantees is not immediately apparent on the homepage. This crucial information is often sought by discerning customers before committing.
Overall: Energyperformancecertificates.co.uk appears to be a robust and convenient provider for property certification services in the UK. Its strengths lie in its comprehensive offerings, efficient online process, and strong customer reputation. However, a bit more transparency on pricing structures, detailed in-site testimonials, and explicit policy information could enhance the user experience and trust further.
Electricreports.co.uk Pricing
Understanding the pricing structure for a service like Energy Performance Certificates (EPCs) and other property assessments is crucial for potential customers. Energyperformancecertificates.co.uk adopts a dynamic pricing model, where the exact cost is provided through an “instant quote” system rather than a fixed, publicly displayed price list for all services. Visionworksurfaces.co.uk Review
Instant Quote System
The primary method for obtaining pricing information is through their online “Get an Instant Quote” tool. This system likely takes into account several variables to generate a personalised price:
- Property Type: Whether it’s a domestic (residential) or commercial property. Commercial properties often require more complex assessments and thus higher fees.
- Property Size/Complexity: Larger properties or those with more intricate layouts may command higher prices due to the increased time and effort required for the assessment.
- Location: While they offer nationwide coverage, local market rates and assessor availability might influence pricing in specific areas. The website prominently displays “£44 In selected areas,” suggesting this is a base price for simpler, common domestic EPCs in certain regions.
- Type and Number of Services: Obtaining multiple services (e.g., an EPC, Gas Safety Certificate, and EICR simultaneously) might result in a package discount compared to ordering each service individually. The website explicitly mentions “Discount prices for bulk orders available.”
Quoted Pricing and Payment Process
Once a user enters their property details and selects the desired services, the system generates a “competitive quotation straight away.” This immediate feedback is a significant benefit, allowing users to quickly gauge the cost without waiting for a manual quote.
The payment process is outlined as follows:
- After receiving the quote and if satisfied, users can make a booking immediately.
- A member of their team will then call the user within 24 hours to take payment and arrange the assessment visit at a “mutually convenient time.” This suggests that payment is generally taken upfront or upon booking confirmation.
Comparison to Industry Averages
While specific price lists aren’t on the homepage, a typical domestic EPC in the UK can range from £40 to £100, depending on the provider, location, and property size. The “£44 in selected areas” quoted by Energyperformancecertificates.co.uk falls within the competitive lower end of this range, making it an attractive option for budget-conscious homeowners in those regions.
For commercial EPCs, prices can be significantly higher, often ranging from £150 to £500+ depending on the complexity of the building. Similarly, EICRs and Gas Safety Certificates also have their own cost structures. The benefit of a multi-service provider like Energyperformancecertificates.co.uk is the potential for bundled savings. Awccardetailing.co.uk Review
Potential Benefits of the Instant Quote System
- Accuracy: Prices are tailored to the specific property and service needs, potentially avoiding hidden fees or generic pricing that doesn’t fit the actual scope of work.
- Efficiency: Immediate quotes save time for both the customer and the service provider.
- Flexibility: Allows for easy calculation of costs for different combinations of services or properties (e.g., for landlords with multiple units).
In summary: Energyperformancecertificates.co.uk uses an instant quote system that offers tailored pricing based on property specifics and service requirements. While the full price list isn’t public, the “£44 in selected areas” indicates competitive base pricing, and the emphasis on bulk discounts makes it appealing for clients needing multiple services. The 24-hour call-back for payment and booking ensures a quick progression from quote to service delivery.
Electricreports.co.uk vs. Competitors
When evaluating Energyperformancecertificates.co.uk (which Electricreports.co.uk redirects to), it’s useful to stack it up against other prominent players in the UK property certification market. The landscape includes individual local assessors, comparison websites, and other nationwide service providers.
Comparison with Local Independent Assessors
- Energyperformancecertificates.co.uk: Offers convenience through a single point of contact for multiple services, an online booking system, and a professional brand. They leverage a network of “local approved assessors” but centralise the customer interaction, payment, and certificate delivery. This can provide a consistent experience.
- Local Independent Assessors: Often found through local directories or word-of-mouth. They might offer more personalised service and potentially greater flexibility in scheduling. Their pricing can vary widely, and it requires the customer to vet individual assessors for accreditation and reputation.
- Key Differentiator: Energyperformancecertificates.co.uk’s strength is its scale and centralised efficiency. For landlords with multiple properties or those seeking a wider range of services, managing through one platform is simpler. Local assessors might be preferred for a highly specific, one-off service where a direct relationship is valued.
Comparison with Comparison Websites (e.g., GoCompare, Local Surveyors Direct)
- Energyperformancecertificates.co.uk: Acts as a direct service provider, offering their own network of assessors and a standardised process. Customers get one quote from them.
- Comparison Websites: These platforms aggregate quotes from multiple independent assessors or companies. Their primary benefit is giving customers several options to compare prices and services before choosing. They empower the user to find the cheapest or most suitable option among various providers.
- Key Differentiator: Energyperformancecertificates.co.uk offers simplicity and directness – you deal with one company from start to finish. Comparison sites offer choice and potential savings by allowing users to shop around, but require the user to then manage the booking with the chosen third party.
Comparison with Other Nationwide Providers (e.g., EPC-UK, Simply EPC)
- Energyperformancecertificates.co.uk: Stands out with its exceptionally broad range of services, extending beyond just EPCs to include Gas Safety, EICRs, boiler services, and even specific new build assessments like air tightness testing. Their claim of being the “UK’s largest EPC provider” and strong Trustpilot rating suggest significant market presence and operational capacity.
- Other Nationwide Providers (e.g., Simply EPC): Often focus primarily on EPCs, aiming for speed and low cost in that specific niche. While efficient for single EPC needs, they typically don’t offer the extensive suite of additional property services that Energyperformancecertificates.co.uk does.
- Key Differentiator: The comprehensive “one-stop-shop” approach is Energyperformancecertificates.co.uk’s competitive edge. For a property owner needing multiple compliance certificates, this integrated service is highly valuable compared to using different providers for each. Their scale also implies better capacity and potentially more consistent service standards.
In conclusion: Energyperformancecertificates.co.uk positions itself as a robust and convenient option in the UK property certification market. Its competitive advantage lies in its comprehensive service offering, centralised online system, and significant market scale, making it particularly appealing for clients needing a wide array of property assessments or managing multiple properties. While comparison sites offer more choice, and local assessors offer a more personal touch, Energyperformancecertificates.co.uk aims for efficiency and breadth of service under one roof.
How Our Energy Performance Certificate (EPC) Service Works
Energyperformancecertificates.co.uk has meticulously designed its service process to be as straightforward and hassle-free as possible, catering to both individual homeowners and large-scale property investors. The emphasis is on speed, convenience, and clarity from initial inquiry to certificate delivery.
Step-by-Step Breakdown of the EPC Service
The website outlines a clear, multi-stage process for obtaining an EPC, which can be summarised as follows: Topcleanmanchester.co.uk Review
-
Online Instant Quote Request:
- Action: Users initiate the process by clicking the prominent “Get an Instant Quote” button on the website.
- Input Required: They are prompted to choose the relevant property type (residential or commercial) and then select the specific service(s) they require by ticking boxes. This is followed by entering contact details and brief information about the property that needs inspection.
- Benefit: This step immediately provides a competitive quotation, removing any guesswork about the cost. For those managing multiple properties, a “multiple-service quotation form” is available to streamline bulk requests.
-
Booking and Payment Confirmation:
- Action: If the user is satisfied with the quotation, they can proceed to make a booking immediately online.
- Follow-up: A crucial step here is the human touch: a member of the Energyperformancecertificates.co.uk team will call the user within 24 hours of the booking. This call is to take payment and to mutually arrange a convenient time for the assessor to visit the property.
- Benefit: This ensures that scheduling is flexible and confirmed directly with the customer, addressing any specific access requirements or timing preferences.
-
On-Site Assessment by an Accredited Assessor:
- Action: One of their accredited assessors will visit the property at the agreed time to perform a thorough visual inspection.
- Scope of Inspection: The assessor notes down relevant details and measurements. Crucially, they require access to “every part of the property” to calculate an accurate EPC rating and prepare a full report.
- Factors Assessed:
- Heating System: The most impactful factor. Assessors note the size and type of system, thermostat settings (it’s important to leave them at normal usage settings for accurate reflection).
- Lighting: Number and type of fixtures in each room are noted. The website specifically advises replacing incandescent/CFL with LED lighting to improve ratings.
- Windows: Impact on insulation, with double-glazing significantly improving ratings.
- Loft Insulation: A critical factor for residential properties, with a recommendation for installation likely if absent.
- Other Factors: Doors, hot water pipe insulation, and any installed renewable energy technology are also included.
- Purpose: To gather comprehensive data to accurately calculate the property’s energy efficiency rating (A-G scale).
-
Certificate Preparation and Delivery:
- Action: After the assessment is completed, the EPC is prepared based on the gathered data.
- Delivery: The completed EPC will be available for download from their website within 24 hours of the assessment.
- Benefit: This rapid turnaround time means property owners don’t have to wait weeks for their certificate, which is particularly beneficial for those on tight deadlines for property sales or rentals.
Legal Requirements and EPC Rating
The website also provides important information regarding EPC ratings and legal compliance: Modernhousesigns.co.uk Review
- Rating Scale: Properties are rated between A (best) and G (worst), similar to kitchen appliance energy ratings.
- Legal Minimum: Since April 2018, it’s a legal requirement for rented properties in the UK to achieve a minimum ‘E’ rating (unless a suitable exemption applies).
- 2025 Target: For properties being let out, the requirement is set to rise to a ‘C’ rating or better by 2025, with potential “substantial fines” for non-compliance.
- Seller’s Responsibility: When selling or renting a property, the seller or landlord is responsible for providing the EPC to prospective buyers or tenants prior to entering an agreement.
In essence: Energyperformancecertificates.co.uk has engineered a user-centric service model that prioritises digital convenience, swift human interaction for scheduling and payment, thorough professional assessment, and rapid certificate delivery. This streamlined approach aims to remove the complexity and time commitment typically associated with obtaining property certifications.
How to Cancel Electricreports.co.uk Subscription or Service
While Electricreports.co.uk (operating as Energyperformancecertificates.co.uk) does not explicitly detail a “subscription” model on its homepage, the process for ordering individual services implies a one-off transaction rather than a recurring subscription. Therefore, the focus here will be on cancelling an ordered service rather than a continuous subscription.
Understanding the Service Model
The website describes a process where a customer gets an instant quote, makes a booking, and then a team member calls within 24 hours to take payment and arrange the visit. This suggests that the agreement is finalised and payment is typically made before the assessor’s visit.
Potential Cancellation Points
Since there isn’t a direct “cancellation policy” link on the main page, inferring from standard business practices and the service flow, potential cancellation points might be:
- Before Payment is Taken: If a customer has received an instant quote and made a provisional booking online, but has not yet received the 24-hour call-back for payment, it’s highly probable they can simply decide not to proceed. No financial transaction would have occurred, so no formal cancellation process would be needed beyond not responding to the follow-up call.
- After Payment, Before Assessment: This is the critical window. Once payment is taken and the assessment visit is scheduled, cancelling would likely involve contacting their customer service. The website provides a contact number: 0203 397 8220 and an email: [email protected].
- Recommendation: It would be prudent to contact them as soon as possible via phone for immediate action, followed by an email for a written record.
- Likely Scenario: Many service providers of this nature have a policy regarding cancellations within a certain timeframe before the scheduled appointment. There might be full refunds, partial refunds, or cancellation fees depending on how close to the appointment the cancellation occurs. This information, however, is not transparently displayed on the homepage.
- During or After Assessment: Once the assessor has commenced or completed the visit, it’s highly unlikely a full refund would be issued, as the service (the assessment itself) would have been rendered. Any issues at this stage would fall under service quality or dispute resolution rather than cancellation.
Steps to Attempt Cancellation
- Locate Booking Confirmation: Check your email for any booking confirmations or payment receipts, as these might contain specific terms or a direct contact for cancellations.
- Call Immediately: Dial 0203 397 8220 during their opening hours (Monday – Friday 9am – 6pm) to speak directly with a representative. Explain your situation clearly and politely.
- Follow Up with Email: Send a formal email to [email protected] referencing your order number, booking details, and the reason for cancellation. This creates a paper trail for your request.
- Inquire About Refund Policy: During your call or in your email, explicitly ask about their refund policy regarding cancellations, especially if payment has already been made.
Important Note for Users: Due to the lack of a clearly stated cancellation policy on the website’s main page, it is highly recommended to clarify these terms directly with Energyperformancecertificates.co.uk before making a payment, especially if there’s any uncertainty about proceeding with the service. This proactive approach can prevent potential complications or disputes. Flower-rooms.co.uk Review
How to Cancel Electricreports.co.uk Free Trial
Based on the content provided from the Electricreports.co.uk (Energyperformancecertificates.co.uk) homepage, there is no mention of a free trial for any of their services. Their model appears to be a direct service booking where customers obtain an instant quote and then proceed with payment to schedule an assessment.
The services offered, such as Energy Performance Certificates (EPCs), Gas Safety Certificates, and Electrical Installation Condition Reports (EICRs), are professional assessments that involve on-site visits by accredited assessors. Such services are typically rendered on a paid-for basis, as they incur direct costs (assessor’s time, travel, equipment, certification fees) for the service provider.
Therefore, any user looking to “cancel a free trial” for Electricreports.co.uk would likely be mistaken about the nature of the service offering. It is possible they might be confusing it with other types of online services or subscriptions that commonly offer free trial periods.
What to Do If You Believe You Have a “Free Trial”
If, for any reason, a user believes they have signed up for a “free trial” with Electricreports.co.uk or Energyperformancecertificates.co.uk, they should:
- Re-read all confirmation emails: Check any correspondence received after signing up or placing an order. These emails would clarify the terms of the service agreement.
- Review payment records: Check bank or credit card statements to see if any charges, even small pre-authorisation fees, have been made. This would confirm whether a paid service was initiated.
- Contact Customer Service Directly: The most reliable way to clarify any misunderstanding is to contact their customer service team.
- Phone: 0203 397 8220 (Monday – Friday, 9am – 6pm)
- Email: [email protected]
Clearly explain your concern and inquire about any “trial” or service you believe you’ve signed up for.
Conclusion: As per the available information on the homepage, Electricreports.co.uk (Energyperformancecertificates.co.uk) does not offer free trials for its property certification and assessment services. The business model is based on paid, on-demand services following an instant quote and booking process. Goabode.co.uk Review
FAQ
What is an Energy Performance Certificate (EPC)?
An Energy Performance Certificate (EPC) is a document that shows how energy-efficient a property is. It provides a rating from A (most efficient) to G (least efficient) and includes recommendations on how to improve the property’s energy efficiency.
Who requires an EPC in the UK?
As of 21st May 2010, if you decide to place your property on the market for sale or rent in the UK, you will need to purchase an EPC. This applies to both residential and commercial properties.
What is the minimum EPC rating required for rented properties?
Since April 2018, it is a legal requirement for rented properties in the UK to have a minimum EPC rating of ‘E’, unless a suitable exemption applies.
What is the future EPC rating requirement for landlords?
By 2025, properties being let out in the UK will need to achieve a minimum EPC rating of ‘C’ or better. Failure to comply could result in substantial fines.
Who is responsible for obtaining an EPC when selling or renting?
When selling or renting your property, you, as the seller or landlord, are responsible for providing the EPC. The certificate should be given to the prospective buyer or tenant prior to entering into a sale or lease agreement. Sjssolicitors.co.uk Review
How quickly can I get an EPC from Energyperformancecertificates.co.uk?
After the assessment has been completed, your EPC will be available to download from their website within 24 hours. A team member will call you within 24 hours of booking to arrange the visit.
Can I market or rent my property before I receive the EPC?
Yes, as long as you have already ordered and paid for an EPC, you are permitted to put your property on the market or advertise it for renting purposes. Energyperformancecertificates.co.uk provides immediate confirmation of your order after booking.
What is the process for ordering an EPC on the website?
You can order an EPC by pressing the “GET AN INSTANT QUOTE” button, choosing the property type, selecting the required services, entering contact details and property information, and then submitting your request for an instant quote.
What other services does Electricreports.co.uk (Energyperformancecertificates.co.uk) offer?
Beyond EPCs, they offer a range of services including Electrical Installation Condition Reports (EICRs), Portable Appliance Tests (PATs), Gas Safety Certificates, Boiler Services, Commercial EPCs, Asbestos Surveys, Fire Risk Assessments, SAP EPCs for new builds, Water Usage Calculations, Air Tightness Testing, Sound Testing, and Ventilation Testing.
Is Energyperformancecertificates.co.uk a reliable provider?
The website claims to be the UK’s largest EPC provider and states an “Excellent” Trustpilot rating from over 20,000 reviews, suggesting a strong reputation and reliability. Koopower.co.uk Review
How are EPC inspections performed?
One of their accredited assessors visits the property to perform a thorough visual inspection, noting down relevant details and measurements. They need access to every part of the property to calculate an accurate rating.
What factors affect an EPC rating during an inspection?
Key factors include the heating system (most bearing), lighting fixtures (type and number), windows (single vs. double glazing), loft insulation, doors, hot water pipe insulation, and any renewable energy technology installed.
Can an EPC “fail”?
When an EPC has been completed, the property gets a rating between A and G. If you are selling the property, it cannot “fail” in the traditional sense. However, for rented properties, failing to meet the minimum ‘E’ rating (or ‘C’ by 2025) means it cannot be legally let out without improvements or an exemption.
Does Energyperformancecertificates.co.uk offer discounts for bulk orders?
Yes, the website explicitly states that discount prices for bulk orders are available, and they offer a bespoke order management system for business clients needing regular orders.
What areas does Energyperformancecertificates.co.uk cover?
They provide nationwide coverage across the UK, including specific areas like London, Manchester, Birmingham, Cardiff, Liverpool, Nottingham, Bristol, Preston, Leeds, Newcastle, Norwich, Southampton, Scotland, and Wales. Ardex.co.uk Review
How do I contact Energyperformancecertificates.co.uk?
You can contact them by phone at 0203 397 8220 (Monday – Friday, 9am – 6pm) or via email at [email protected].
Is there a customer login area for tracking orders?
Yes, the website has a “Customer Login” option (linking to hub.propcert.co.uk) and a “Track Order” link, suggesting that business clients and possibly individual customers can monitor their orders.
What is a Domestic EICR?
A Domestic EICR (Electrical Installation Condition Report) is an in-depth inspection of the electrical installations in a home, checking for any potential hazards, defects, or non-compliance with current safety standards.
What is a Gas Safety Certificate?
A Gas Safety Certificate (often referred to as a CP12) is a legal document confirming that all gas appliances and flues in a property have been checked by a Gas Safe registered engineer and are safe to use. It is a legal requirement for landlords in the UK annually.
Does Energyperformancecertificates.co.uk provide services for new build properties?
Yes, they offer specialised services for new builds, including New Build SAP EPCs, Water Usage Calculations, Air Tightness Testing, Sound Testing, and Ventilation Testing. Kentnutritionclinic.co.uk Review
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