Evolvehes.co.uk Review

Based on looking at the website evolvehes.co.uk, the platform appears to offer legitimate home energy efficiency solutions, primarily focusing on insulation, heating, and renewable energy installations within the UK. The site projects an image of a well-established company with significant experience and a focus on government-backed schemes.

Overall Review Summary:

• Purpose: Provides home energy efficiency solutions, including insulation, heating, and renewable energy (solar PV, air source heat pumps).
• Target Audience: UK homeowners and tenants looking to improve energy efficiency and reduce fuel costs.
• Key Services: Great British Insulation Scheme (GBIS) eligibility checks, solar PV installation offers, general insulation, heating system upgrades, and renewable technology integration.
• Stated Experience: Over 450 years’ combined experience among 90 staff; improved over 20,000 homes since 2015.
• Accreditations: Mentions being “Awarded & accredited” but does not detail specific accreditation bodies on the homepage.
• Trust Signals: Displays Trustpilot link, customer testimonials, and provides full contact details (address, phone, email, opening hours).
• Transparency: Decent transparency regarding services, funding, and contact information. Pricing for solar PV is explicitly mentioned.
• Ethical Stance: The services offered (improving home energy efficiency) align well with ethical principles of reducing waste, promoting sustainability, and assisting individuals with financial burdens related to energy costs. This aligns with Islamic principles of responsible resource management and aiding those in need.

The website provides a clear overview of its services and a strong emphasis on government-backed funding opportunities, which could be highly beneficial for eligible homeowners. The presence of a physical address, clear contact numbers, and a Trustpilot link adds to its perceived legitimacy. While the website mentions “Awarded & accredited,” a direct display of logos or names of these accreditation bodies on the homepage would enhance trust further.

Best Alternatives for Home Energy Efficiency in the UK:

1. Energy Saving Trust

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   Amazon.com: Check Amazon for Evolvehes.co.uk Review Latest Discussions & Reviews:

   • Key Features: Independent organisation providing impartial advice on energy efficiency, renewable energy, and sustainable transport. Offers comprehensive guides, grants information, and policy insights.
   • Average Price: Free advice and resources; costs vary for recommended installations.
   • Pros: Highly trusted, non-commercial, wide range of information, links to various government schemes and certified installers.
   • Cons: Does not directly provide installation services, primarily an advisory body.

2. Green Homes Grant Scheme (Note: This specific scheme has ended, but the Gov.uk site is crucial for finding current government energy efficiency schemes.)

   • Key Features: Past government initiatives providing vouchers for energy-efficient home improvements. Crucial to check the Gov.uk website for currently active schemes like the Great British Insulation Scheme or ECO4.
   • Average Price: Varies significantly based on scheme and improvements; often involves grants covering a portion of costs.
   • Pros: Government-backed, aims to reduce energy bills and carbon emissions, often targets low-income households.
   • Cons: Schemes can be complex, have strict eligibility criteria, and may close or change frequently.

3. British Gas

   • Key Features: Offers insulation, boiler upgrades, smart thermostats, and solar panel installation services. Provides energy efficiency advice and surveys.
   • Average Price: Varies widely based on service; insulation can range from £500-£2,000+; solar panels £5,000-£10,000+.
   • Pros: Well-established, reputable energy provider, wide range of services, often offers financing options.
   • Cons: Can be more expensive than smaller, independent installers; customer service reviews can be mixed.

4. Loft Insulation

   

   • Key Features: DIY loft insulation rolls (e.g., mineral wool, sheep’s wool) for thermal efficiency.
   • Average Price: £50-£300 per roll/pack, depending on material and coverage. DIY costs for an average loft can be £300-£700.
   • Pros: Cost-effective for those able to DIY, significant energy savings, readily available.
   • Cons: Requires physical effort, can be messy, may not be suitable for all types of lofts or skill levels.

5. Cavity Wall Insulation (Note: True cavity wall insulation is typically professional, but this points to related DIY concepts or knowledge.)

   • Key Features: Professional injection of insulating material into existing cavity walls. While difficult to DIY, understanding the concept is key.
   • Average Price: Typically £500-£2,000 for professional installation.
   • Pros: Highly effective at reducing heat loss, relatively quick installation by professionals, long-lasting.
   • Cons: Requires professional installation, not suitable for all properties (e.g., solid walls), can cause damp issues if incorrectly installed.

6. Smart Thermostats (e.g., Hive, Nest)

   • Key Features: Allows remote control of heating, learning algorithms for efficiency, energy usage tracking.
   • Average Price: £150-£300 for the unit, plus installation costs if not DIY.
   • Pros: Significant energy savings through optimised heating, convenient control, can integrate with other smart home devices.
   • Cons: Initial cost, requires some technical setup, relies on Wi-Fi connectivity.

7. Air Source Heat Pumps (For informational purposes, actual units are larger and professionally installed)

   • Key Features: Extracts heat from the air to warm homes and water, highly energy-efficient, reduces carbon footprint.
   • Average Price: £7,000-£15,000 for supply and installation, though grants like the Boiler Upgrade Scheme can reduce this significantly.
   • Pros: Low carbon emissions, can dramatically reduce heating bills, eligible for government grants.
   • Cons: High upfront cost, requires significant space, may not be suitable for all radiator systems without upgrades, performance can vary with external temperature.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Evolvehes.co.uk Review & First Look

Based on checking the website, evolvehes.co.uk presents itself as a dedicated provider of home energy efficiency solutions across the UK. The site immediately highlights its core offerings: providing affordable warmth solutions, boasting over 450 years of combined experience within its team, and emphasising its “Awarded & accredited” status. From a first glance, the website layout is clean, professional, and easy to navigate, with clear calls to action for potential customers interested in insulation, heating, or renewable energy.

The initial impression is one of a reputable company aiming to tackle fuel poverty and assist the UK in achieving its Net Zero Carbon by 2050 goals. They prominently feature the Great British Insulation Scheme (GBIS), suggesting that eligible homeowners and tenants could receive free loft or cavity wall insulation, backed by £1 billion worth of government funding. This focus on government-supported initiatives is a strong trust signal, indicating their alignment with national energy policies. Furthermore, the inclusion of customer testimonials directly on the homepage, along with a Trustpilot link, provides immediate social proof of their service quality. The detailed contact information, including a physical address, phone number, and email, further reinforces their legitimacy and commitment to customer accessibility.

Understanding Evolvehes.co.uk’s Core Business

Evolvehes.co.uk primarily focuses on three key areas of home energy improvement: insulation, heating, and renewable energy. This comprehensive approach aims to provide a holistic solution for homeowners looking to reduce energy consumption and lower utility bills.

• Insulation: They offer professional installation of loft, cavity wall, party wall, and flat roof insulation. The website correctly identifies insulation as the “first line of defence” against rising fuel costs, a critical point for any homeowner.
• Heating: The company addresses the need for efficient heating systems, implying upgrades or replacements to help reduce spending on heating bills.
• Renewables: Evolvehes.co.uk promotes switching to renewable technologies such as solar PV, solar thermal, or air source heat pumps. They even feature a special offer for solar PV systems, including battery storage, with clear pricing. This shows a forward-thinking approach aligned with global sustainability efforts.

Initial Trust Signals and Red Flags

On the positive side, evolvehes.co.uk displays several trust signals. The prominently displayed contact details (address, phone, email) and stated opening hours indicate a transparent and accessible business. The claim of “Over 450 years’ combined experience” and having “improved over 20,000 homes between 2015 and 2024” gives a sense of established expertise and significant operational scale. The Trustpilot link and direct customer testimonials add a layer of authenticity.

However, a minor point for improvement would be to explicitly list the specific “Awarded & accredited” bodies directly on the homepage. While a general statement is present, seeing logos or names like MCS (for solar PV), PAS 2030/2035 (for energy efficiency installations), or Gas Safe Register (for heating work) would instantly boost credibility for a new visitor. Nonetheless, the overall impression is that of a legitimate and reliable company operating within the UK’s energy efficiency sector. Airmatic-compressors.co.uk Review

Evolvehes.co.uk Features

Evolvehes.co.uk offers a range of features designed to make home energy upgrades accessible and appealing to UK households. These features are primarily centred around providing expert advice, facilitating access to funding, and delivering comprehensive installation services.

Government Grant Eligibility Check

One of the most significant features highlighted on the Evolvehes.co.uk homepage is their ability to check eligibility for government-backed energy grants. This is a crucial service, as navigating the various schemes, such as the Great British Insulation Scheme (GBIS) or ECO4 (Energy Company Obligation), can be complex for individual homeowners.

• Simplified Application Process: The website encourages users to “APPLY TODAY” to determine if they qualify for free insulation or other home improvements. This streamlines what could otherwise be a bureaucratic process.
• Access to Funding: By being an “accredited, trusted installer,” Evolvehes.co.uk claims to have direct access to different types of funding, ensuring that eligible customers can indeed benefit from non-repayable grants. This directly addresses the high upfront cost barrier often associated with energy efficiency upgrades.
• Focus on Inefficient Homes: The GBIS, which they prominently feature, is aimed at “most inefficient UK homes,” indicating a focus on areas where intervention can have the greatest impact on energy savings and fuel poverty.

Comprehensive Home Energy Solutions

Evolvehes.co.uk doesn’t just offer one service; they provide a suite of solutions to improve a home’s energy performance from multiple angles. This integrated approach can lead to more significant and lasting energy savings.

• Insulation Services: They cover various types of insulation, including loft, cavity wall, party wall, and flat roof insulation. Professional insulation is foundational to reducing heat loss.
• Heating System Upgrades: While specific heating technologies aren’t detailed on the homepage beyond a general “Heating” section, the implication is that they provide solutions to make heating more “effective and efficient,” crucial for bill reduction.
• Renewable Energy Installations: This includes Solar PV (photovoltaic) systems, solar thermal (for hot water), and air source heat pumps. Their special offer on solar PV systems, with clear pricing for a 10-panel system and an option for battery storage, is a transparent incentive for customers considering renewable energy.

Customer-Centric Approach

The website highlights a strong commitment to customer service, aiming to provide a smooth and reassuring experience from initial contact to project completion. This emphasis on customer care builds trust and confidence.

• Free Home Visits: They offer to “BOOK A HOME VISIT” where assessors will conduct “simple checks” to evaluate a home’s energy efficiency and advise on available grants. This personalised approach is highly valuable.
• Continuous Support: “We look after our customers from the first time you contact us, right through to the finished job.” This statement, coupled with customer testimonials, suggests a commitment to post-installation satisfaction.
• Experienced Staff: The claim of “over 450 years of experience in the home energy industry” across their 90 staff members indicates a deep pool of knowledge and expertise, which is reassuring for customers undertaking significant home improvements.

Evolvehes.co.uk Pros & Cons

When evaluating evolvehes.co.uk, it’s important to weigh its strengths against any potential areas for improvement. Based on the information presented on their homepage, there are several compelling advantages and a few minor points that could be enhanced. Morris-accounting.co.uk Review

Pros of Evolvehes.co.uk

Evolvehes.co.uk offers a range of positive attributes that would appeal to homeowners seeking energy efficiency upgrades.

• Focus on Government-Backed Schemes: The prominence of the Great British Insulation Scheme (GBIS) and other government funding opportunities is a major plus. Many homeowners are unaware of these grants, and evolvehes.co.uk’s service in checking eligibility and facilitating access can save customers substantial money. This aligns with national efforts to improve energy efficiency and combat fuel poverty.
  • Data Point: The UK government has committed significant funding to schemes like GBIS and ECO4, with the GBIS aiming to deliver £1 billion in government funding by March 2026. Companies that can effectively connect homeowners to these funds provide immense value.
• Comprehensive Service Offering: By covering insulation, heating, and renewables, evolvehes.co.uk provides a holistic approach to home energy efficiency. Customers can potentially get multiple improvements from a single provider, simplifying the process and ensuring integrated solutions.
  • Example: A homeowner might need loft insulation and a more efficient boiler, or solar panels in addition to better wall insulation. Evolvehes.co.uk appears to cater to these combined needs.
• Transparent Pricing for Key Services: The clear display of pricing for their solar PV special offer (£5,500 for a 10-panel system, £8,500 with battery storage) is a strong positive. Many energy upgrade companies require a survey before providing any cost estimates, making it difficult for consumers to compare. This upfront transparency is commendable, although it is subject to survey.
• Strong Experience and Track Record: The claim of “Over 450 years’ combined experience” among 90 staff and having “improved over 20,000 homes between 2015 and 2024” indicates a mature and active business. This volume of work and depth of experience suggest reliability and a solid understanding of the industry.
• Clear Contact Information and Trust Signals: The website provides a physical address, phone number, email, and clear operating hours. The inclusion of a Trustpilot link and genuine-sounding customer testimonials directly on the homepage builds confidence and demonstrates a commitment to transparency and customer satisfaction.
• Ethical Business Model: The core business of improving home energy efficiency aligns with ethical principles of sustainability, resource conservation, and helping people reduce their cost of living. This is a beneficial service for individuals and society as a whole.

Cons of Evolvehes.co.uk

While evolvehes.co.uk has many strengths, there are a few minor areas where its homepage could provide more detail or clarity.

• Lack of Specific Accreditation Details on Homepage: Although the site states “Awarded & accredited,” it doesn’t explicitly list the names or logos of these accreditation bodies on the homepage. For instance, knowing if they are MCS certified (for solar), PAS 2030/2035 certified (for energy efficiency), or members of industry associations like the National Insulation Association (NIA) would immediately boost credibility for a discerning consumer. This information is likely available on other pages, but its absence on the front page is a slight oversight.
• “Subject to Survey” Clause for Solar Offer: While transparency is good, the “Subject to survey” clause for the solar PV pricing means the listed price isn’t necessarily final. This is standard practice in the industry, but it means the upfront price is an estimate rather than a guarantee.
• Limited Detail on Heating Services: The “Heating” section is quite general, simply stating they find “the most effective and efficient way to heat your home.” More specific examples of heating technologies they install (e.g., specific boiler types, underfloor heating, smart heating controls) would be helpful for potential customers.

Overall, the pros significantly outweigh the cons, positioning evolvehes.co.uk as a strong contender in the UK home energy improvement market, particularly given its focus on leveraging government funding.

Evolvehes.co.uk Alternatives

When it comes to improving home energy efficiency in the UK, evolvehes.co.uk is certainly one option, but it’s always savvy to know your alternatives. Think of it like comparing different routes to the same destination – some might be quicker, some more scenic, and some just a better fit for your specific needs. Here’s a look at some solid alternatives, ranging from large established players to more focused solutions.

National Energy Efficiency Providers

These are often larger companies or schemes that operate nationwide, offering a broad spectrum of services similar to evolvehes.co.uk. Motorsyard.co.uk Review

• British Gas Home Services: As one of the UK’s largest energy suppliers, British Gas offers a comprehensive range of home energy services, including insulation, new boiler installations, smart thermostats (Hive), and increasingly, solar panels and heat pumps. They have a vast network of engineers and often provide financing options.
  • Key Advantage: Established brand, wide service reach, often bundle services.
  • Consideration: Can sometimes be pricier due to overheads; customer service experiences can vary.
• E.ON Energy Efficiency: Similar to British Gas, E.ON provides various energy efficiency solutions, including insulation, boiler services, and renewable technologies. They are also actively involved in government schemes like ECO4.
  • Key Advantage: Reputable energy supplier, often have good information on available grants.
  • Consideration: Services might be prioritised for their existing energy customers.

Government and Advisory Bodies

For impartial advice and access to the latest government schemes, these are indispensable resources.

• Energy Saving Trust: This independent organisation is the go-to for impartial, accurate advice on energy efficiency. They don’t carry out installations themselves but provide invaluable information on how to save energy, details on grants, and help you find certified local installers.
  • Key Advantage: Unbiased information, comprehensive guides, a strong focus on sustainability.
  • Consideration: Advisory only, you’ll need to find installers independently.
• Gov.uk (Energy Efficiency and Green Home Grants): The official government website is the definitive source for information on current energy efficiency schemes, such as the Great British Insulation Scheme and the Boiler Upgrade Scheme. It details eligibility criteria, application processes, and accredited installers.
  • Key Advantage: Official, up-to-date information on all government support.
  • Consideration: Can be dense with information; requires you to piece together options.

Specialised Insulation and Renewable Energy Providers

For those looking for a more niche or regional focus, these alternatives might offer specific expertise.

• Local Insulation Companies (Search “loft insulation installer UK” or “cavity wall insulation near me”): Many smaller, local businesses specialise solely in insulation. They often have competitive pricing and strong local reputations. Using platforms like Checkatrade or TrustMark can help you find vetted local firms.
  • Key Advantage: Potentially more personalised service, competitive local pricing, strong local knowledge.
  • Consideration: Geographic limitations; less comprehensive service offering.
• Solar Panel Installers (Search “solar panel installation UK”): For solar PV or solar thermal, dedicated solar installation companies often offer tailored solutions, more advanced technology options, and specialised expertise.
  • Key Advantage: Deep expertise in solar technology, often offer battery storage and EV charging integration.
  • Consideration: Might not offer other energy efficiency services like insulation or heating.
• Heat Pump Specialists (Search “air source heat pump installer UK”): With the push towards decarbonising heating, specialist heat pump installers are becoming more common. They can advise on the best system for your property and handle the complex installation requirements.
  • Key Advantage: Expert knowledge in modern heating solutions, often abreast of the latest grants (e.g., Boiler Upgrade Scheme).
  • Consideration: High upfront costs, may require changes to existing heating systems.

How to Check the Legitimacy of Energy Efficiency Companies

In the world of home energy improvements, separating the wheat from the chaff is crucial. There are many reputable companies, but also some less scrupulous actors. Knowing how to verify a company’s legitimacy can save you a lot of headaches, money, and ensure you get quality work. Think of it as your due diligence checklist before you invite anyone to start drilling holes in your walls or fiddling with your boiler.

Verify Accreditations and Certifications

This is perhaps the most critical step. Reputable energy efficiency companies will hold specific certifications that demonstrate their competence and adherence to industry standards. Cotswoldknifecompany.co.uk Review

• TrustMark: This is a government-endorsed quality scheme that covers domestic energy efficiency work. If a company is TrustMark registered, it means they’ve been vetted for quality, consumer protection, and good trading practices. You can check their official website.
  • Why it matters: TrustMark provides a level of consumer protection, including access to a dispute resolution process if things go wrong.
  • Action: Look for the TrustMark logo on their website, and then verify their registration on the TrustMark website.
• MCS (Microgeneration Certification Scheme): Essential for renewable energy installations like solar PV and heat pumps. MCS certification ensures that installers are competent and that the products they install meet rigorous standards. This is often a requirement for accessing government grants like the Boiler Upgrade Scheme.
  • Why it matters: Guarantees quality of installation and product, enables grant eligibility.
  • Action: Check the MCS website for their installer database.
• PAS 2030 / PAS 2035: These are standards for energy efficiency retrofit. PAS 2030 specifies requirements for the installation of energy efficiency measures, while PAS 2035 covers the whole-house retrofit process, ensuring a holistic approach to improvements.
  • Why it matters: Demonstrates a commitment to high-quality, effective installations that deliver genuine energy savings.
  • Action: Ask the company if they are certified to these standards and check with their certification body if unsure.
• Gas Safe Register (for Gas Engineers): If the company performs work on gas boilers or heating systems, their engineers must be on the Gas Safe Register. This is a legal requirement in the UK.
  • Why it matters: Ensures safety and competency when working with gas appliances.
  • Action: Ask for their Gas Safe registration number and verify it on the Gas Safe Register website.
• NICEIC or Elecsa (for Electricians): For electrical work related to solar PV or other installations, ensure their electricians are registered with a competent person scheme like NICEIC or Elecsa.
  • Why it matters: Ensures electrical safety and compliance with building regulations.
  • Action: Verify their registration on the respective scheme’s website.

Check Company Information and Reviews

A little digging into a company’s background and what previous customers say can reveal a lot.

• Companies House: All legitimate UK companies must be registered with Companies House. You can search their database for free to see the company’s registration number, active status, directors, and financial filings. A long history and stable directorship are good signs.
  • Action: Find their company registration number on their website and search it on the Companies House website.
• Online Reviews: Look beyond just Trustpilot (though it’s a good start). Check Google reviews, Facebook reviews, and industry-specific forums. Look for consistency in feedback – both positive and negative. Be wary of companies with exclusively five-star reviews or a sudden influx of generic positive comments.
  • Action: Search the company name + “reviews” on Google.
• Physical Address and Contact Details: A legitimate company will have a clear physical address, a working phone number, and a professional email address. Be cautious of companies that only provide a mobile number or a generic email (e.g., Gmail).
  • Action: Call their phone number, check their address on Google Maps (Street View can show if it’s a real office or just a residential address).

Understand the Sales Process and Contracts

How a company conducts its sales and contractual agreements can also be a red flag or a green light.

• No Pressure Sales: A reputable company will provide a detailed quote and give you time to consider it without high-pressure tactics. Be wary of “today only” discounts or demands for immediate decisions.
• Detailed Quotes and Contracts: Ensure the quote is itemised, clear about what’s included and excluded, and specifies the total cost. The contract should outline payment terms, warranties, guarantees, and a clear cancellation policy.
• Payment Terms: Be cautious if a company asks for a large upfront payment (e.g., more than 25-50% for standard jobs) or demands cash payments. Legitimate companies will accept bank transfers, card payments, or offer structured payment plans.
• Guarantees and Warranties: Ask about product warranties (from the manufacturer) and installation guarantees (from the installer). Reputable companies will typically offer a guarantee on their workmanship. For insulation, look for CIGA (Cavity Insulation Guarantee Agency) or IWI (Insulated Walls Institute) guarantees.

By systematically applying these checks, you can significantly reduce your risk and increase your chances of a successful and beneficial home energy improvement project.

How to Cancel Evolvehes.co.uk Services (General Advice)

Cancelling services, whether it’s an initial inquiry, a free trial, or an ongoing project, often follows a similar pattern across reputable companies. While specific cancellation policies for evolvehes.co.uk would be detailed in their terms and conditions or service agreements, we can outline a general approach based on industry best practices and typical consumer rights in the UK. This isn’t just about opting out; it’s about doing it correctly to avoid any potential issues.

Understanding Your Rights: The Consumer Contracts Regulations

In the UK, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 are your best friend when dealing with contracts made remotely (online, by phone, or outside of a business’s premises). Kkplumbingandheating.co.uk Review

• 14-Day Cooling-Off Period: For most services bought online or over the phone, you generally have a 14-day “cooling-off” period. This period starts the day after you enter into the contract. You can cancel within this period without giving any reason and usually without incurring any cost, unless the service has already begun with your explicit consent.
  • Important Note: If a service has already begun during the cooling-off period (e.g., a home visit for a survey), you might be liable for the reasonable costs of the services provided up to the point of cancellation. This should be clearly stated in the company’s terms.

Steps to Cancel a Service or Inquiry

1. Review Your Contract/Agreement: Before doing anything, dig out any emails, paper contracts, or terms and conditions you received from evolvehes.co.uk. Look for clauses related to “cancellation,” “termination,” “cooling-off period,” or “returns.” This document is your primary guide.

   • Key Information to Find:
     • Cancellation notice period required.
     • Method of cancellation (e.g., written notice, email, phone call).
     • Any associated fees or charges for cancellation.
     • Details about when the cooling-off period expires.

2. Contact Evolvehes.co.uk Directly (and in Writing):

   • Initial Contact (Phone Recommended): Based on their website, evolvehes.co.uk provides a phone number: 0800 292 2554. Call them during their opening hours (9:00 – 17:00, Monday – Friday). Clearly state your intention to cancel and why.
   • Follow Up in Writing (Essential): Regardless of your phone call, always follow up with an email or formal letter. This creates a paper trail, which is crucial if there’s any dispute later.
     • Email Address: [email protected] (from their homepage).
     • Postal Address: Wyastone Business Park, Monmouth NP25 3SR.
     • What to Include in Writing:
       • Your full name and address.
       • Any customer reference number or project ID.
       • A clear statement that you wish to cancel the service.
       • The date you are sending the cancellation notice.
       • Reference to the relevant contract or inquiry.
       • If applicable, state that you are within your 14-day cooling-off period.
       • Request a confirmation of cancellation in writing.

3. Document Everything:

   • Keep records of all correspondence: emails sent and received, dates and times of phone calls, names of people you spoke to, and any reference numbers given.
   • If sending a letter, use recorded delivery so you have proof of postage and receipt.

4. Confirm Cancellation: Do not assume the cancellation is complete until you receive written confirmation from evolvehes.co.uk. If you don’t hear back within a reasonable timeframe (e.g., 5-7 working days), follow up again.

What if a Service Has Already Started?

If the service (e.g., a home survey or initial design work) has already commenced and you are still within the cooling-off period, you might be charged for the work completed. This charge should be proportionate to the service already provided. If the service was requested to start before the 14-day cooling-off period expired, and you explicitly agreed to this, you lose your right to a full refund for any services performed during that period. Climatevision.co.uk Review

No Free Trial Mentioned

The evolvehes.co.uk homepage doesn’t explicitly mention a “free trial” for their services. Their initial engagement appears to be a “BOOK A HOME VISIT” which is described as assessors visiting to check energy efficiency and advise on grants. This is likely a free consultation rather than a ‘trial’ of an ongoing service. Therefore, the primary concern for cancellation would be around cancelling the home visit appointment or, more significantly, cancelling a signed contract for insulation, heating, or renewable energy installation.

Following these general guidelines should help you navigate any cancellation process effectively and ensure your consumer rights are protected.

Evolvehes.co.uk Pricing

Understanding pricing is often the make-or-break point for many consumers, especially when it comes to home improvements that can involve significant investment. Evolvehes.co.uk offers a mix of potentially free services (via government grants) and clearly stated prices for specific renewable energy solutions. This dual approach provides a degree of transparency, which is a good sign for potential customers.

Leveraging Government Grants for “Free” Services

One of the most attractive aspects of evolvehes.co.uk’s offering is its strong emphasis on government-backed schemes that can lead to “FREE insulation!” This is not a direct pricing model from Evolvehes but rather a service of connecting eligible customers with available funding.

• Great British Insulation Scheme (GBIS): The website highlights this scheme, noting that “Millions of people [are] entitled to FREE Insulation!” Specifically, they mention “FREE** loft or cavity wall insulation” for “most inefficient UK homes.”
  • Funding Source: This funding comes from a £1 billion government investment.
  • Eligibility: While not detailed on the homepage, eligibility for such schemes typically depends on factors like property type, Energy Performance Certificate (EPC) rating, and sometimes household income or benefits received. Evolvehes.co.uk’s role is to help check this eligibility.
  • Value Proposition: For qualifying homeowners and tenants, this means potentially significant energy efficiency upgrades without direct out-of-pocket costs for the installation itself.

Transparent Pricing for Solar PV Systems

Beyond the grant-funded services, evolvehes.co.uk provides explicit pricing for their solar photovoltaic (PV) special offer. This is a commendable level of transparency for a home improvement company, as detailed pricing is often only available after a site survey. Velotool.co.uk Review

• 10-Panel Solar PV System:
  • Price: £5,500
  • Features: This price is for a standard 10-panel system, designed to generate electricity for the home.
• 10-Panel Solar PV System PLUS Battery Storage:
  • Price: £8,500
  • Features: This higher-tier option includes battery storage, allowing homeowners to store excess electricity generated during the day for use in the evening or at night. This maximises self-consumption and reduces reliance on grid electricity.
• “Subject to Survey”: It’s important to note the caveat “Subject to survey.” This is standard practice in the solar industry, meaning the quoted price is an estimate. The final cost can vary based on factors such as:
  • Roof type and condition: Complex roofs, older tiles, or structural issues can increase installation costs.
  • Electrical system upgrades: The existing consumer unit might need upgrading to accommodate the solar PV system.
  • Accessibility: Difficult access to the roof or property can add to labour costs.
  • System size and components: While they specify 10 panels, specific inverter types or additional optimisers could affect the final price.

Potential Hidden Costs and What to Ask

While the pricing is transparent for solar, for other services like general heating upgrades or non-grant insulation, direct costs are not listed on the homepage. Customers should be prepared to ask about:

• Survey Fees: Are the initial home visits truly free, or is there a charge if no work proceeds? (The website implies they are free by stating “assessors visit your home and they’ll do a few simple checks… Plus, they’ll advise if any non-repayable grants are currently available to you. BOOK A HOME VISIT”).
• Maintenance and Servicing: What are the ongoing costs for maintaining heating systems or solar panels?
• Warranty Details: Are there any costs associated with warranty claims or extended warranties?
• Disposal Costs: For old boilers or insulation, are disposal costs included in the quote?

The explicit pricing for solar PV is a strong point, giving potential customers a clear benchmark. For other services, it’s reasonable to expect a detailed, tailored quote after an initial assessment, especially given the variable nature of home energy improvement projects.

Evolvehes.co.uk vs. Competitors

Comparing evolvehes.co.uk to its competitors requires looking at what each company excels at and where they might differ. The UK market for home energy efficiency is diverse, ranging from large utility companies to specialist installers and government-backed advisory bodies. Evolvehes.co.uk positions itself as a comprehensive solutions provider with a strong focus on accessing government grants.

Evolvehes.co.uk’s Distinctive Edge

Evolvehes.co.uk appears to differentiate itself through:

• Strong Focus on Government Grant Facilitation: Their prominent promotion of the Great British Insulation Scheme and assistance with eligibility checks is a key selling point. Many homeowners find navigating these schemes daunting, and Evolvehes.co.uk seems to simplify this process.
• Transparent Solar PV Pricing: Offering explicit prices for 10-panel solar PV systems (with and without battery storage) on their homepage sets them apart from many competitors who require a full survey before quoting. This transparency can be a significant advantage for customers budgeting for renewables.
• Combined Experience and Established Presence: The claims of “Over 450 years’ combined experience” among 90 staff and having improved “over 20,000 homes” indicate a long-standing and active presence in the market, suggesting a high level of expertise and operational capacity.

Versus Large Utility Companies (e.g., British Gas, E.ON)

• British Gas / E.ON: These giants offer a broad range of energy services, including insulation, boilers, smart thermostats, and increasingly renewables. They have massive customer bases and extensive brand recognition.
  • Evolvehes.co.uk’s Advantage: Might offer a more focused, personalised service for energy efficiency improvements. Their potentially direct access to specific government grants might be more streamlined than a large utility’s broader approach. The transparent solar pricing is also an edge.
  • Utility’s Advantage: Broader service portfolio (e.g., gas and electricity supply), potentially stronger financing options, and the perceived security of a large corporation. However, their size can sometimes mean less agile customer service or higher overheads reflected in pricing for certain services.

Versus Specialist Insulation Companies

• Dedicated Insulation Firms: Many smaller companies specialise solely in loft, cavity wall, or external wall insulation. They often have deep local knowledge and highly competitive pricing for their niche.
  • Evolvehes.co.uk’s Advantage: Offers a more integrated approach, potentially covering insulation, heating, and renewables under one roof. This can be more convenient for customers needing multiple upgrades.
  • Specialist’s Advantage: May have unparalleled expertise in their specific insulation method and potentially lower costs for that single service due to lower overheads.

Versus Solar PV or Heat Pump Specialists

• Dedicated Renewable Installers: These companies focus purely on solar panels, heat pumps, or other microgeneration technologies. They often have cutting-edge technical expertise and can offer a wider range of specific products or complex bespoke solutions.
  • Evolvehes.co.uk’s Advantage: Provides solar PV as part of a broader energy efficiency package, which can appeal to customers looking for a single point of contact for multiple home improvements. Their stated prices on the homepage are a good starting point.
  • Specialist’s Advantage: May offer a deeper technical dive into solar or heat pump specifics, a wider range of panel brands, inverter types, or battery storage options, and highly tailored system designs.

Versus Government Advisory Bodies (e.g., Energy Saving Trust)

• Energy Saving Trust (EST): This is a non-commercial, impartial advisory body. They provide information, help find installers, and detail available grants, but do not carry out installations themselves.
  • Evolvehes.co.uk’s Advantage: They are an installer and can directly provide the service, bridging the gap between advice and action. They handle the grant application process.
  • EST’s Advantage: Complete impartiality and comprehensive, unbiased advice on all energy efficiency matters. They are the authoritative source for information before engaging with any installer.

In essence, evolvehes.co.uk seems to strike a balance between being a comprehensive provider and a facilitator for government funding, offering a more personalised and grant-focused alternative to the large utilities, while being more broad-based than single-niche specialists. Their transparency on solar pricing also gives them a competitive edge. Blueplanning.co.uk Review

FAQ

What is evolvehes.co.uk?

Evolvehes.co.uk is a UK-based company that provides home energy efficiency solutions, including insulation (loft, cavity wall, party wall, flat roof), heating system upgrades, and renewable energy installations like solar PV and air source heat pumps.

Is evolvehes.co.uk a legitimate company?

Yes, based on the information on their homepage, evolvehes.co.uk appears to be a legitimate UK company. They provide a physical address, phone number, email, operating hours, and a Trustpilot link, alongside claims of extensive experience and a significant track record of improving homes.

What services does evolvehes.co.uk offer?

Evolvehes.co.uk offers insulation services (loft, cavity wall, party wall, flat roof), heating solutions, and renewable energy installations (solar PV, solar thermal, air source heat pumps). They also assist homeowners in checking eligibility for government-backed energy grants.

Can I get free insulation through evolvehes.co.uk?

Yes, evolvehes.co.uk states that “Millions of people [are] entitled to FREE Insulation!” through schemes like the Great British Insulation Scheme. They can help check your eligibility for these government-funded grants.

What is the Great British Insulation Scheme?

The Great British Insulation Scheme (GBIS) is a UK government initiative providing funding for energy efficiency improvements, primarily insulation, to reduce energy bills for eligible households, particularly those in less energy-efficient homes. Velvetskinlaser.co.uk Review

How much does solar PV cost with evolvehes.co.uk?

Evolvehes.co.uk offers a 10-panel solar PV system for £5,500. A 10-panel system including battery storage is priced at £8,500. These prices are “Subject to survey.”

Are the solar PV prices on evolvehes.co.uk final?

No, the prices for solar PV systems on evolvehes.co.uk are “Subject to survey.” The final cost can vary based on factors like roof condition, electrical system requirements, and accessibility.

How do I contact evolvehes.co.uk?

You can contact evolvehes.co.uk by phone at 0800 292 2554, by email at [email protected], or by post at their address: Wyastone Business Park, Monmouth NP25 3SR. Their opening hours are 9:00 – 17:00, Monday to Friday.

Does evolvehes.co.uk offer a free home visit?

Yes, evolvehes.co.uk invites you to “BOOK A HOME VISIT” where their assessors will evaluate your home’s energy efficiency and advise on any non-repayable grants currently available to you.

What accreditations does evolvehes.co.uk have?

The evolvehes.co.uk homepage states they are “Awarded & accredited” but does not explicitly list the specific names or logos of these accreditation bodies on the main page. It is advisable to ask for this information directly. Detailsbeauty.co.uk Review

What kind of experience does evolvehes.co.uk have?

Evolvehes.co.uk states that its 90 staff members have “Over 450 years’ combined experience” in the home energy industry and that they have “improved over 20,000 homes between 2015 and 2024.”

Does evolvehes.co.uk provide services nationwide in the UK?

The website states they are “Providing affordable warmth solutions to homes across the UK,” suggesting a nationwide service.

How do I cancel a service with evolvehes.co.uk?

To cancel a service, first review your contract or agreement for cancellation terms. Then, contact evolvehes.co.uk by phone and follow up with a written notice via email ([email protected]) or post, keeping records of all correspondence.

What is the cooling-off period for services in the UK?

Under the Consumer Contracts Regulations 2013, you generally have a 14-day cooling-off period for most services bought online or over the phone, starting the day after the contract is agreed.

Does evolvehes.co.uk offer financing options?

The homepage does not explicitly mention financing options beyond facilitating access to government grants. It is advisable to inquire directly about any payment plans or finance schemes they might offer. Bishopstontrading.co.uk Review

What kind of customer reviews does evolvehes.co.uk have?

The evolvehes.co.uk homepage displays several positive customer testimonials and provides a link to their Trustpilot profile, indicating they have public reviews available.

Are there any upfront fees for eligibility checks with evolvehes.co.uk?

The website implies that the initial home visit to check eligibility for grants is free, stating “Plus, they’ll advise if any non-repayable grants are currently available to you. BOOK A HOME VISIT.”

Does evolvehes.co.uk install air source heat pumps?

Yes, evolvehes.co.uk mentions “air source heat pump” as one of the renewable technologies they can help customers switch to.

How does evolvehes.co.uk contribute to Net Zero Carbon goals?

By providing renewable energy solutions like solar PV and air source heat pumps, and by improving home energy efficiency through insulation, evolvehes.co.uk contributes to the UK’s aims to be Net Zero Carbon by 2050.

What should I do if I have a complaint about evolvehes.co.uk?

If you have a complaint, first contact evolvehes.co.uk directly using their provided contact details to try and resolve the issue. If unresolved, check your contract for their complaints procedure or external dispute resolution services mentioned by their accreditations (e.g., TrustMark). Bigboxshop.co.uk Review