Evplanet.co.uk Review

Based on checking the website Evplanet.co.uk, it appears to be a legitimate provider of EV charging and solar solutions in the UK. The site, operating as Renewables Planet, a trading name of FM Services Group Limited, clearly outlines its services, eligibility for government grants, and commitment to sustainable energy. However, for a complete picture, a deeper dive into common practices for trustworthy online presences reveals some areas for improvement.

Overall Review Summary:

• Trustworthiness: Appears legitimate, backed by a parent company (FM Services Group Limited, founded 1996) and affiliations with OZEV and NICEIC.
• Transparency: Good detail on services, grant eligibility, and contact information.
• Customer Support: Offers technical support via in-house helpdesk and handles warranty callouts.
• Product/Service Range: Provides turn-key installations, EV chargers, and accessories for various needs (home, commercial, workplace, developer).
• Ethical Considerations: Focus on sustainable energy aligns well with ethical principles, promoting environmental responsibility.
• Missing Elements for Full Trust: Lacks immediate access to customer reviews/testimonials on the homepage, a clear ‘Terms and Conditions’ or ‘Privacy Policy’ link in the immediate footer, and comprehensive details about its installation process beyond “turn-key.”

Evplanet.co.uk positions itself as a leading provider in the EV charging and solar solutions space within the UK, specifically highlighting its presence in Leamington Spa. The site quickly communicates its core offerings: efficient solar charging, and various EV charging solutions for businesses, workplaces, and developers, alongside residential options. The affiliation with OZEV (Office of Zero Emission Vehicles) and NICEIC qualified installers adds a layer of credibility. Furthermore, their stated support for notable UK companies like Mazda and Chevron Traffic Management suggests a professional operation. While the directness of their approach is commendable, the absence of readily visible comprehensive legal documentation and user reviews might lead some to seek further assurances before committing to their services.

Here are some ethical and practical alternatives for sustainable living and energy solutions, focusing on reputable and well-established providers in the UK:

• Octopus Energy
  • Key Features: Leading UK renewable energy supplier, smart tariffs tailored for EV charging, award-winning customer service, commitment to 100% renewable electricity.
  • Average Price: Varies based on consumption and tariff, generally competitive.
  • Pros: Strong focus on renewables, excellent customer reputation, innovative energy solutions, clear pricing.
  • Cons: Not solely an installer, primarily an energy supplier.
• Egg
  • Key Features: Provides home EV chargers, solar panels, and battery storage solutions with installation. Offers flexible payment options.
  • Average Price: Custom quotes for installation.
  • Pros: Comprehensive home energy solutions, experienced installers, focuses on end-to-end service.
  • Cons: More focused on residential than large-scale commercial.
• Pod Point
  • Key Features: One of the UK’s largest providers of EV charging points, offers home and workplace charging, widespread public charging network.
  • Average Price: Home chargers typically range from £800-£1,200 installed (before grants).
  • Pros: Extensive experience, large network, user-friendly app, reliable hardware.
  • Cons: Primarily focused on EV charging, less emphasis on broader solar solutions.
• Sunamp
  • Key Features: Specialises in compact, high-power heat batteries that store energy from renewable sources like solar PV, offering an alternative to traditional hot water cylinders.
  • Average Price: Product prices vary, installation costs extra.
  • Pros: Highly efficient thermal storage, reduces reliance on fossil fuels, compact design.
  • Cons: Focuses specifically on heat storage, not direct EV charging or solar panel installation.
• Hive by British Gas
  • Key Features: Offers smart home EV charging solutions integrated with their broader smart home ecosystem, including energy monitoring.
  • Average Price: Varies based on charger model and installation.
  • Pros: Integration with existing Hive smart home products, reputable brand, professional installation.
  • Cons: Less focused on large commercial or developer-scale projects.
• Andersen EV
  • Key Features: Premium, design-led home EV chargers, offers advanced smart features and customisation options.
  • Average Price: Higher price point, typically from £1,000+ for the unit before installation.
  • Pros: Aesthetically pleasing design, high quality, excellent customer service.
  • Cons: More expensive, primarily for home use, less emphasis on broader commercial solutions.
• myenergi
  • Key Features: UK manufacturer of innovative renewable energy products, including the zappi EV charger (which can utilise solar/wind power directly) and eddi (power diverter).
  • Average Price: Varies by product, zappi chargers typically start around £900-£1,200.
  • Pros: Integrates well with solar PV, strong focus on energy independence, British made.
  • Cons: Can be more complex to set up for those without existing solar PV.

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Evplanet.co.uk Review & First Look

Evplanet.co.uk, operating under the trading name Renewables Planet, immediately presents itself as a specialist in EV charging and solar solutions across the UK, with a particular emphasis on Leamington Spa. The homepage effectively communicates their core services, aiming to “Powering Your Journey Towards a Sustainable Future, Nationwide.” This strong, mission-driven statement sets a clear expectation for visitors.

Initial Impressions of the Homepage

Upon first glance, the website layout is clean and relatively easy to navigate, with clear calls to action for different service categories like “Solar Solutions,” “Commercial Charging,” and “Workplace Charging.” The site uses a professional colour scheme and imagery that aligns with the renewable energy sector. It quickly highlights key selling points such as “Experienced Professionals,” “Cost Effective,” and “Customer Support.”

Affiliations and Credibility

One of the most reassuring aspects is the direct mention of their parent company, FM Services Group Limited, established in 1996. This longevity in the technology sector adds a significant layer of credibility. Furthermore, their accreditation by the Office of Zero Emission Vehicles (OZEV) and the qualification of their installers as NICEIC electricians are crucial indicators of professionalism and adherence to industry standards. These certifications are not merely decorative; they signify that Evplanet.co.uk (Renewables Planet) is approved to handle government grants and operates within a regulated framework. This is essential for consumer trust, as it implies a level of oversight and quality assurance that is often absent in less reputable operations.

Missing Trust Elements

While the site presents a professional facade, some elements commonly found on highly trusted and established online businesses are notably absent or not immediately obvious:

• Customer Testimonials/Reviews: Although they list major clients like Mazda and Chevron Traffic Management, direct, verifiable customer testimonials or a link to review platforms (e.g., Trustpilot) are not prominently featured on the homepage. User reviews provide social proof and build confidence for potential individual customers.
• Clear Legal Links: Links to “Terms and Conditions,” “Privacy Policy,” and a “Refund Policy” are not immediately visible in the footer. While contact details are provided, comprehensive legal documentation is vital for transparency and to outline the rights and responsibilities of both the company and the customer. This is a fundamental aspect of establishing a trustworthy online presence.
• Detailed Process Overview: While they mention “turn-key installations,” a step-by-step breakdown of what a customer can expect from initial consultation to post-installation support could further enhance clarity and reduce perceived risk.

Evplanet.co.uk Pros & Cons

Understanding the strengths and weaknesses of any service provider is crucial for making an informed decision. Evplanet.co.uk (Renewables Planet) brings several compelling advantages to the table, but also has areas where it could improve its online presence to better serve potential clients. Haguedirect.co.uk Review

Advantages of Evplanet.co.uk

Evplanet.co.uk demonstrates several strong points that position it as a serious contender in the EV charging and solar installation market:

• Established Parent Company: Being a trading name of FM Services Group Limited, which has been operational since 1996, provides a solid foundation of experience and financial stability. This long-standing presence suggests reliability and a proven track record.
• Government Accreditations: The company’s NICEIC qualification and OZEV approval are significant. NICEIC is a leading independent electrical safety organisation, ensuring high standards of electrical work. OZEV approval means they are authorised to deliver government grants for EV charging, directly benefiting customers with potential savings.
• Comprehensive Service Offering: They cater to a broad spectrum of needs, from residential EV charging and solar solutions to large-scale commercial, workplace, and developer projects. This versatility allows them to serve diverse client bases.
• Grant Handling: The site explicitly states they handle OZEV grant applications on behalf of customers for certain schemes, guaranteeing “an immediate deduction of up to £850 per EV charging bay.” This simplifies a potentially complex process for the client.
• Nationwide Turn-Key Installations: Offering nationwide service for “turn-key installations” implies a complete, hassle-free solution from planning to completion, which is highly convenient for customers.
• In-House Technical Support: The provision of an “in-house helpdesk” for technical support and direct handling of “warranty callouts” suggests a commitment to post-installation customer care and responsiveness. This is a critical factor for long-term satisfaction.
• Partnerships with Major Companies: Supporting “some of the UK’s leading companies: Mazda, Brindley Group, Chevron Traffic Management, Aggregate Industries” lends significant credibility and demonstrates their capacity to handle large-scale projects for reputable organisations.

Areas for Improvement in Online Presence

While the operational aspects seem robust, the website’s presentation could be enhanced to boost user confidence:

• Lack of Prominent Customer Reviews/Testimonials: The absence of easily accessible customer reviews or a dedicated testimonials section on the homepage is a missed opportunity. Real-world feedback builds trust more effectively than just listing corporate clients.
• Limited Transparency on Legal Information: The immediate footer does not contain direct links to essential legal documents like “Terms and Conditions,” “Privacy Policy,” or “Cookie Policy.” While these might be buried elsewhere, their prominent display is standard practice for legitimate online businesses and crucial for consumer protection and transparency.
• No Clear Refund or Service Guarantee Policy: Beyond warranties, explicit details about service guarantees or any potential refund policies (e.g., for cancellations before installation) are not readily available.
• Website Navigation Could Be Smoother: While generally clear, some internal links on the homepage for “Experienced Professionals,” “Cost Effective,” etc., lead to a generic “category/ev-charging/” page rather than specific content related to those headings, which can be confusing.
• Limited “About Us” Detail Online: While FM Services Group Limited is mentioned, deeper insights into the team, their specific expertise, or company history beyond the founding year of 1996 are not easily found on the Evplanet.co.uk site itself. This could be expanded to build a more personal connection with potential clients.

Evplanet.co.uk Pricing

Understanding the pricing structure for EV charging and solar solutions is crucial, though Evplanet.co.uk (Renewables Planet) provides a general overview rather than specific, fixed costs. This is standard practice in an industry where installations are highly customised based on individual site requirements, chosen hardware, and eligible grants.

How Costs Are Determined

Evplanet.co.uk emphasizes a “competitively tailored” approach to pricing. This means that the final cost for an EV charging solution or solar installation will depend on several factors:

• Type of Installation: Residential, commercial, workplace, or developer projects will naturally have different cost structures due to scale and complexity.
• Hardware Chosen: The specific EV charger model (e.g., different brands, power outputs, smart features) or solar panel system will impact the price. Evplanet.co.uk states they “supply a range of EV chargers and accessories.”
• Site-Specific Requirements: The complexity of the installation site, including wiring, groundworks, and any necessary electrical upgrades, will influence labour and material costs.
• OZEV Grant Eligibility: This is a major factor. The website clearly details the available grants and how they can significantly reduce the upfront cost.

OZEV Grants: A Key Cost Reduction Factor

Evplanet.co.uk highlights its expertise in handling OZEV grants, which are designed to support the adoption of electric vehicles and charging infrastructure in the UK. They outline several key grant schemes: Angellwelding.co.uk Review

• Home Apartment Charging Scheme: Offers up to £350 per socket towards purchase and installation for eligible residents. Evplanet.co.uk handles these applications, providing an “immediate grant deduction.”
• Workplace Charging Scheme (WCS) & EV Charging Infrastructure Grant For Fleets & Staff: Provides up to £850 per charging bay. Businesses can save up to £15,000 per site under WCS (limited to 40 sockets) in conjunction with the infrastructure grant. For these, the customer is responsible for the initial online application.
• Landlord Charging Scheme & EV Infrastructure Grant For Residential Car Parks: Offers up to £850 per charging socket bay. Landlords can save up to £30,000 per site (limited to 200 grants for residential, 100 for commercial). Customers need to register with DVLA for this, and Evplanet.co.uk claims the grant-funded element.

Crucially, the total grant funding cannot exceed 75% of the cost of the installation of the chargepoints and infrastructure. This ensures that the customer still has a stake in the investment.

Obtaining a Quote

Given the custom nature of their services, customers interested in Evplanet.co.uk’s solutions would need to “Request a callback” or contact them directly via phone (03333 444720) or email ([email protected]) to receive a tailored quote. This consultation process allows them to assess specific needs and calculate potential grant deductions.

Evplanet.co.uk vs. Competitors

When evaluating Evplanet.co.uk (Renewables Planet) against other established players in the UK’s EV charging and solar installation market, several distinctions emerge. The competitive landscape is dynamic, with various providers offering different strengths, from national energy suppliers to specialist installers.

Market Positioning

Evplanet.co.uk positions itself as a comprehensive “turn-key” solution provider for both EV charging and solar installations, catering to a broad range of clients from residential to large-scale commercial and developer projects. Their nationwide service and focus on handling OZEV grants are significant differentiators.

Compared to Large Energy Suppliers (e.g., British Gas, E.ON)

• British Gas/Hive EV Charging: These major energy providers often offer EV charger installations as an add-on to their energy supply services, sometimes bundled with smart home features.
  • Evplanet.co.uk’s Advantage: Dedicated specialisation in both EV and solar, potentially leading to deeper expertise and more flexible, customised solutions for complex commercial or developer projects. They are installers first, energy suppliers second (if at all). Their grant handling for residential schemes is more hands-on.
  • Competitor’s Advantage: Brand recognition and existing customer base. May offer attractive energy tariffs for EV users that integrate with charging.
• E.ON Drive: Similar to British Gas, E.ON provides EV charging solutions as part of their broader energy offering.
  • Evplanet.co.uk’s Advantage: Potentially more agile and responsive, with a focused approach on the installation process and OZEV grant maximisation across different client types.

Compared to Specialist EV Charger Installers (e.g., Pod Point, myenergi)

• Pod Point: One of the largest and most recognised EV charging point providers in the UK, known for its extensive public charging network and home/workplace solutions.
  • Evplanet.co.uk’s Advantage: Broader offering that includes solar solutions, making them a one-stop-shop for clients looking to integrate both renewable generation and EV charging. They also cater more explicitly to developers.
  • Competitor’s Advantage: Wider public charging network, potentially more widespread brand recognition specifically for EV charging.
• myenergi: A UK manufacturer known for its innovative zappi EV charger which can directly use solar/wind energy.
  • Evplanet.co.uk’s Advantage: While myenergi provides hardware, Evplanet.co.uk offers the full installation and grant handling service, integrating various leading chargepoints rather than just one brand.
  • Competitor’s Advantage: Focus on truly ‘green’ charging solutions directly from renewable sources, appealing to eco-conscious consumers who already have solar.

Compared to Dedicated Solar PV Installers

• Various Local Solar Installers: Many smaller, regional companies specialise solely in solar PV installation.
  • Evplanet.co.uk’s Advantage: The ability to offer both solar and EV charging infrastructure under one roof simplifies the process for customers aiming for a fully integrated sustainable energy solution. Their nationwide reach also potentially surpasses many local firms.
  • Competitor’s Advantage: Local installers might offer more personalised service or have a deeper understanding of very specific regional regulations or grants.

Overall Competitive Edge

Evplanet.co.uk’s primary competitive advantage lies in its integrated approach to sustainable energy solutions (EV charging and solar), its nationwide turn-key service, and its expertise in navigating and securing OZEV grants for diverse client segments. The backing of a long-established parent company further solidifies its position. While it may not have the same immediate brand recognition as some of the larger energy suppliers, its specialisation and comprehensive service model make it a strong contender for those seeking end-to-end sustainable energy infrastructure solutions. 4uhosting.co.uk Review

How to Work with Evplanet.co.uk

Engaging with Evplanet.co.uk (Renewables Planet) for your EV charging or solar solution appears to follow a streamlined process, designed to guide customers from initial inquiry to completed installation. Their website outlines a clear path, focusing on consultation, grant handling, and professional execution.

Initial Contact and Consultation

The first step in working with Evplanet.co.uk is typically an initial consultation. The website provides several ways to initiate this:

• Request a Callback: A prominent “Request a callback” button is available, suggesting a dedicated team is ready to discuss requirements.
• Phone Call: They provide a direct phone number, 03333 444720, available Monday-Friday, 8:00 am – 5:00 pm. This allows for immediate verbal communication and clarification of initial queries.
• Email: An email address, [email protected], is also listed for written inquiries.

During this initial consultation, it’s expected that their team will gather information about your specific needs, whether for a home EV charger, a commercial fleet solution, or a solar panel installation. This stage is crucial for them to understand the scope of the project and begin tailoring a solution.

Eligibility Assessment and Grant Application

A significant aspect of Evplanet.co.uk’s service revolves around OZEV (Office for Zero Emission Vehicles) grants. They play an active role in helping customers leverage these government incentives.

• Eligibility Check: The website features an extensive FAQ section detailing eligibility criteria for various OZEV schemes, including the Home Apartment Charging Scheme, Workplace Charging Scheme (WCS), EV Charging Infrastructure Grant For Fleets & Staff, and the Landlord Charging Scheme. It’s advisable for customers to review these criteria before or during their consultation.
• Grant Application Process:
  • Home Apartment Charging Scheme: Evplanet.co.uk explicitly states they “will handle all Apartment OZEV grant applications on your behalf,” providing an “immediate grant deduction.” This simplifies the process significantly for the customer.
  • Workplace & Landlord Schemes: For these larger grants, customers are generally responsible for completing the initial online application forms via gov.uk links provided on their site. Once approved, the customer receives a code/voucher/registration number which is then passed to Renewables Planet to claim the grant-funded element.

Solution Design and Quotation

Once needs are understood and grant eligibility is assessed, Evplanet.co.uk’s team will likely: Textstuff.co.uk Review

• Design a Tailored Solution: Based on the consultation, they will propose specific EV charger models, solar panel configurations, and any necessary infrastructure upgrades. They guarantee a “future-proofed & feature rich solution.”
• Provide a Detailed Quote: This quote will outline the costs of hardware, installation, and any applicable grant deductions, offering a clear financial overview.

Installation and Post-Installation Support

Evplanet.co.uk prides itself on its “nationwide turn-key installations.” This implies a complete service, managing the project from start to finish.

• Professional Installation: All installations are carried out by their “in-house team of electrotechnicians” who are “fully qualified NICEIC electricians” and “OZEV approved EV installers.” This ensures adherence to safety standards and quality workmanship.
• Warranty: All installations come with a “1-year Installation Warranty” and a “3 to 5-year Hardware Warranty” (dependent on the selected chargepoint).
• Customer Support: They offer “technical support via their in-house helpdesk” and state that “All warranty callouts are conducted by ourselves in conjunction with the chargepoint manufacturers.” This demonstrates a commitment to ongoing support and troubleshooting.

By following these steps, customers can expect a structured and professional engagement with Evplanet.co.uk for their sustainable energy infrastructure needs.

Evplanet.co.uk Alternatives

When considering EV charging and solar solutions in the UK, it’s wise to explore a range of alternatives to ensure the best fit for your specific needs, budget, and ethical considerations. The market is robust, with various providers specialising in different aspects of renewable energy and electric vehicle infrastructure. Here are some of the top alternatives to Evplanet.co.uk, focusing on ethical and reliable options in the UK market:

• Octopus Energy
  • Overview: A hugely popular and highly-rated UK energy supplier known for its commitment to 100% renewable electricity. They offer smart tariffs specifically designed for EV owners (e.g., ‘Go’ and ‘Intelligent Octopus Go’) which provide cheaper off-peak charging. While primarily an energy supplier, they often partner with installers or offer their own installation services for EV chargers.
  • Why it’s a good alternative: Strong ethical stance on renewable energy, competitive pricing, excellent customer service reputation (often top-ranked by Which? and other consumer groups), and smart tariffs that make EV ownership more economical.
  • Best for: Consumers prioritising renewable energy supply and smart, cost-effective charging.
• Pod Point
  • Overview: One of the UK’s leading providers of home and workplace EV charging points, and also operates a significant public charging network. They offer a range of chargers suitable for various needs and provide professional installation services. Pod Point is a well-established and trusted brand in the EV ecosystem.
  • Why it’s a good alternative: Extensive experience, wide range of reliable charging hardware, easy-to-use app for smart charging, and a large installation network. They simplify the process of getting a home or workplace charger.
  • Best for: Dedicated EV charging solutions for home, workplace, or accessing a broad public network.
• Egg
  • Overview: Egg provides an integrated approach to home energy solutions, including solar panels, battery storage, and EV chargers. They aim to make homes more energy independent and sustainable. They offer flexible payment options and comprehensive installation services.
  • Why it’s a good alternative: Comprehensive suite of home energy solutions beyond just EV charging, experienced installers, and a focus on long-term energy independence. Their holistic approach can be appealing for those looking to green their entire home.
  • Best for: Homeowners seeking an integrated solar, battery storage, and EV charging solution.
• myenergi
  • Overview: A British company manufacturing innovative renewable energy products. Their flagship product, the zappi EV charger, is renowned for its ability to charge an EV directly from self-generated solar or wind energy, optimising self-consumption. They also offer smart energy diverters and battery storage.
  • Why it’s a good alternative: Pioneering technology that maximises the use of self-generated renewable energy, British manufacturing, and a strong focus on energy independence. Zappi is a market leader for those with solar PV.
  • Best for: Individuals or businesses with existing or planned solar/wind generation looking to maximise self-consumption for EV charging.
• Andersen EV
  • Overview: Specialises in premium, design-led home EV chargers. Their units are known for their sleek aesthetics and smart features, offering a more luxurious and discreet charging solution. They provide professional installation and comprehensive support.
  • Why it’s a good alternative: High-quality, aesthetically pleasing chargers that blend seamlessly with home exteriors, advanced smart features, and excellent customer service.
  • Best for: Homeowners who prioritise design, premium quality, and smart functionality in their EV charger.
• Hive by British Gas
  • Overview: Part of the British Gas group, Hive offers smart home solutions, including EV charging. Their chargers integrate with the wider Hive ecosystem, allowing for convenient control and energy management through the Hive app.
  • Why it’s a good alternative: Reputable brand backing, seamless integration with other Hive smart home devices, and professional installation by British Gas engineers.
  • Best for: Existing Hive smart home users or those seeking a reputable, integrated smart charging solution from a well-known energy provider.
• Renovagen
  • Overview: While more niche, Renovagen specialises in rapid deployment solar power solutions, often used for temporary power needs or in off-grid situations, which can include EV charging. Their ‘Rapid Solar Array’ systems are designed for quick setup and high output.
  • Why it’s a good alternative: Innovative and powerful solutions for specific, often large-scale or temporary, solar and EV charging needs. Demonstrates how renewables can be applied in diverse, challenging environments.
  • Best for: Large-scale commercial, event, or industrial applications requiring robust, rapidly deployable solar power with EV charging capabilities.

When choosing an alternative, consider factors such as the scale of your project (residential vs. commercial), your preference for integrated solar solutions, the importance of smart features, and your budget. All the listed alternatives are reputable, ethical in their energy focus, and have a strong presence in the UK market.

How to Cancel Evplanet.co.uk Services (if applicable)

While Evplanet.co.uk primarily offers installation and sales of EV charging and solar solutions rather than a subscription service in the typical sense, understanding how to manage or potentially cancel services or orders is still important. Based on the available information, their services revolve around one-off installations and hardware sales, with ongoing support provided for warranties. Designed4success.co.uk Review

General Approach to Service Cancellation

Since Evplanet.co.uk operates as an installer and supplier, the concept of “cancellation” would primarily apply to:

1. Cancelling an order for hardware or installation before it commences.
2. Addressing issues post-installation that might lead to a desire to terminate further engagement (e.g., severe unresolved problems under warranty).

The website does not explicitly feature a “cancellation policy” or a dedicated page for cancelling services. Therefore, the standard procedure for such a business would involve direct communication.

Steps to Cancel an Order or Service:

• Review Your Agreement/Quote: The first and most crucial step is to refer to any signed agreements, quotes, or contracts you received from Evplanet.co.uk (Renewables Planet). These documents should outline the terms and conditions regarding order cancellations, deposits, and any potential fees for early termination or project postponement.
• Contact Customer Support Directly:
  • Phone: Call their direct line: 03333 444720. This is likely the quickest way to discuss a cancellation. Be prepared with your order number, project details, and the reason for cancellation.
  • Email: Send a formal email to [email protected]. It’s advisable to put your request in writing to create a clear record of communication. Include all relevant details and request a confirmation of cancellation.
• State Your Intent Clearly: When communicating, clearly state that you wish to cancel your order or service.
• Understand Potential Fees: Depending on the stage of your project (e.g., if hardware has been ordered, or installation dates have been allocated), there may be cancellation fees or non-refundable deposits as per your original agreement. Enquire about these during your conversation.
• Follow Up: If you send an email and don’t receive a timely response, follow up with a phone call to ensure your request has been received and is being processed.

Specific Scenarios:

• Before Installation Commences: If you wish to cancel prior to any work beginning, it is generally easier. However, specific terms in your quote or contract may still apply regarding deposits.
• Post-Installation Issues: If you are seeking to effectively “cancel” your relationship due to dissatisfaction after installation, this would fall under their warranty and customer support process. You would need to engage with their in-house helpdesk and warranty team to resolve the issues first, as outlined in their service guarantee.

Given that Evplanet.co.uk is a physical installation service rather than a subscription model, direct and clear communication with their customer service team will be the most effective way to manage any cancellation requests. Always ensure you have a written record of any agreements or cancellations.

FAQ

How much grant money is available for EV charging in the UK?

The amount of grant money available for EV charging in the UK depends on the specific scheme and eligibility. For the Home Apartment Charging Scheme, up to £350 per socket is available. For the Workplace Charging Scheme (WCS) and EV Charging Infrastructure Grant for Fleets & Staff, businesses can receive up to £850 per charging bay, potentially saving up to £15,000 per site (limited to 40 sockets). The Landlord Charging Scheme offers up to £850 per charging socket bay, with potential savings of up to £30,000 per site.

Am I eligible for the OZEV grant for home charging?

To qualify for the OZEV Home Apartment Charging Scheme grant, you typically need to own, lease, or have ordered an Electric Vehicle, have off-street parking (like a driveway or garage), and choose an OZEV approved electric vehicle charge point and installer. If you are not the apartment owner, you will also need written consent from the landlord. Rpmwelding.co.uk Review

How do businesses claim the Workplace Charging Scheme (WCS) grant?

For the Workplace Charging Scheme (WCS), businesses are generally responsible for completing the online WCS OZEV grant application via the gov.uk website. Once approved (usually within 5 working days), a code or voucher is provided, which is then given to an OZEV approved installer like Renewables Planet (Evplanet.co.uk) to claim the grant-funded element.

What is the EV Charging Infrastructure Grant for Fleets & Staff?

The EV Charging Infrastructure Grant for Fleets & Staff is a government initiative offering up to £500 per parking bay (limited to a minimum of 5 bays) to help businesses install the necessary infrastructure for EV charging. This grant is often used in conjunction with the Workplace Charging Scheme (WCS) and aims to support the transition to electric fleets and staff vehicles.

Is Evplanet.co.uk (Renewables Planet) an OZEV approved installer?

Yes, Evplanet.co.uk, operating as Renewables Planet, explicitly states on its website that its installers are OZEV approved, which means they are authorised to install charge points under the government grant schemes.

What is the Landlord Charging Scheme and its eligibility?

The Landlord Charging Scheme provides grants for landlords to install EV charging infrastructure in residential and commercial properties they let. Eligibility extends to landlords, right to manage (RTM) companies, companies owning freehold of leased/rented properties, property factors, private registered providers of social housing, public authorities, and charities.

How long does it take to fully charge an EV?

Charging times for an EV are dependent on two main factors: the output power of your charging point and the total battery capacity of your vehicle. Higher output chargers will reduce charging time, and larger battery capacities will naturally require longer charging durations. Evplanet.co.uk provides a link to a charging time calculator on their website. Languagecompany.co.uk Review

What factors affect the cost of charging an EV?

The cost to fully charge an EV is primarily dependent on your electricity supplier’s costs per kWh (kilowatt-hour) and the total battery capacity of your vehicle. Off-peak tariffs offered by some energy suppliers can significantly reduce the cost of home charging. Evplanet.co.uk provides a link to a charging costs calculator.

Does Evplanet.co.uk offer solar solutions in addition to EV charging?

Yes, Evplanet.co.uk, under its trading name Renewables Planet, offers both EV charging and solar solutions. They describe their solar services as “Efficient and eco-friendly solar charging solutions for sustainable living.”

What kind of warranty is offered on installations and hardware?

Evplanet.co.uk states that all installations come with a 1-year Installation Warranty. Additionally, hardware (chargepoints) typically carries a 3 to 5-year Hardware Warranty, the exact duration depending on the specific chargepoint selected.

Where is Evplanet.co.uk (Renewables Planet) located?

Evplanet.co.uk’s physical address is listed as Ray’s House, Unit 10, Highdown Road, Leamington Spa, CV31 1XT.

What are the operating hours for Evplanet.co.uk customer support?

Their customer support line (03333 444720) operates Monday to Friday, from 8:00 am to 5:00 pm. Osakanewport.co.uk Review

Can Evplanet.co.uk help with grant applications for businesses?

For the Workplace Charging Scheme (WCS) and EV Charging Infrastructure Grant for Fleets & Staff, Evplanet.co.uk assists by providing the necessary information and claiming the grant once the business has secured the approval code/voucher from the government.

What is the experience of FM Services Group Limited, the parent company?

Renewables Planet is a trading name of FM Services Group Limited, which was founded in 1996. This indicates over 25 years of experience in providing technological infrastructure across various sectors, suggesting a robust and established background.

What industries does FM Services Group Limited specialise in?

FM Services Group Limited specialises in technological infrastructure across multiple sectors, including stadia, manufacturing, sports, property, and retail, in addition to sustainable transport solutions.

Does Evplanet.co.uk supply EV chargers and accessories?

Yes, in addition to offering turn-key installations, Evplanet.co.uk states that they “supply a range of EV chargers and accessories; from charging cables for owners, to wheel stops and pedestals for installers.”

How do I request a callback from Evplanet.co.uk?

You can request a callback by clicking the “Request a callback” button prominently featured on their website’s homepage, or by directly contacting them via phone or email. Squaremileservices.co.uk Review

What kind of customer support does Evplanet.co.uk provide?

They offer technical support through an in-house helpdesk. They also handle all warranty callouts directly in conjunction with the chargepoint manufacturers to ensure reliable and proactive support.

Are the installers at Evplanet.co.uk qualified?

Yes, Evplanet.co.uk states that their in-house team of electrotechnicians are “fully qualified NICEIC electricians” and “OZEV approved EV installers,” ensuring high standards of professionalism and safety.

What makes Evplanet.co.uk’s solutions ‘future-proofed’?

Evplanet.co.uk claims to provide “future-proofed & feature-rich solutions” by thoroughly testing and installing leading chargepoints on the market. This commitment to supplying the best hardware and software aims to ensure their installations remain relevant and effective as EV technology evolves.

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