Based on looking at the website, Firsthomeimprovements.co.uk appears to be a legitimate UK-based home improvement service specialising in windows, doors, conservatories, and roofline products. The site outlines a professional approach with a focus on energy efficiency, security, and customer service. While the website presents a robust overview of their offerings, a deeper dive into common practices for trusted online businesses reveals some areas that could be enhanced for absolute assurance.
Overall Review Summary:
- Website Professionalism: High
- Product Clarity: Good
- Pricing Transparency: Lacks direct pricing; relies on quotes.
- Customer Support Information: Clear phone number and opening hours.
- Accreditations/Certifications: FENSA approved, with other accreditations mentioned.
- Testimonials/Reviews: Mentions a testimonials page and a 4.5/5 service rating.
- Operational History: States roots going back to the early 1970s.
- Geographic Coverage: Clearly lists numerous counties in England.
- Guarantees: Mentions 10-year guarantee (12 years for windows).
- Online Transaction Capability: Not applicable; service-based, requires quotes.
The website provides a solid foundation of information for potential customers. They highlight key benefits like A+ energy-rated windows, secure locking systems, and a 10-year guarantee. The mention of FENSA approval and a long operational history (since the 1970s) lends credibility. However, like many service-based websites, it operates on a “get a free quote” model rather than direct online pricing, which is standard for custom home improvements but means immediate cost comparisons are unavailable. The site does mention a “Price Promise” and “Save up to 30% OFF” offers, which is a positive sign for competitive pricing. From an ethical standpoint, offering home improvements that enhance energy efficiency and security aligns well with beneficial and sustainable living. There are no elements on the homepage that suggest anything impermissible or unethical.
Best Alternatives for Home Improvement Services:
When considering significant home improvements, getting multiple quotes and vetting reputable companies is key. Here are some top alternatives in the UK, focusing on ethical, non-edible, and non-prohibited categories, primarily found through established industry channels:
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- Angi (formerly Angie’s List) UK: A platform for finding and hiring local home service professionals, including window and door installers, builders, and remodelers.
- Key Features: Extensive database of vetted professionals, customer reviews and ratings, project management tools, quote request feature.
- Average Price: Varies significantly by project and professional; platform facilitates quoting.
- Pros: Wide selection, review-based trust, simplifies finding local contractors.
- Cons: Quality can vary between individual contractors, not all services available in all areas.
- Checkatrade: A highly reputable UK platform for finding vetted tradespeople for various home improvement projects.
- Key Features: Vetted and monitored trades, customer reviews, clear service categories, dispute resolution support.
- Average Price: Project-dependent; platform provides quotes.
- Pros: Strong emphasis on vetting and customer feedback, broad range of services, good for peace of mind.
- Cons: Some highly sought-after trades might have longer lead times.
- TrustMark: A government-endorsed quality scheme for home improvements, helping consumers find trustworthy and reliable tradespeople.
- Key Features: Strict vetting process for registered businesses, consumer protection, quality assurance.
- Average Price: Not a direct service provider; connects to accredited trades.
- Pros: Highest level of government-backed assurance, provides confidence in quality and ethics.
- Cons: Fewer listed businesses compared to broader directories.
- Which? Trusted Traders: An endorsement scheme run by the consumer champion Which?, providing a directory of reliable local tradespeople.
- Key Features: Rigorous assessment process, customer reviews, mediation service for disputes.
- Average Price: Facilitates quotes from accredited traders.
- Pros: Backed by a trusted consumer brand, comprehensive vetting.
- Cons: Membership fees for traders, so not all good trades might be listed.
- Rated People: A platform that connects homeowners with local tradespeople for home improvement jobs, from small repairs to large renovations.
- Key Features: Post a job, get multiple quotes from interested trades, review profiles and feedback.
- Average Price: Varies by job; provides competitive quoting.
- Pros: Quick way to get several quotes, trades bid for work.
- Cons: Quality can vary, some trades might be less thoroughly vetted than Checkatrade or TrustMark.
- Everest: A well-established UK company specialising in windows, doors, conservatories, and other home improvements. Direct competitor with a long history.
- Key Features: Own manufacturing and installation, extensive product range, guarantees.
- Average Price: Premium pricing, quote-based.
- Pros: Large, established company with comprehensive guarantees, direct control over product quality.
- Cons: Generally more expensive than local firms, less flexibility in negotiation.
- Safestyle UK: One of the largest UK installers of double-glazed windows and doors, known for competitive pricing and extensive promotions.
- Key Features: Large product range, frequent sales and offers, strong marketing presence.
- Average Price: Competitive, often promotion-driven; quote-based.
- Pros: Good value for money, wide availability, strong brand recognition.
- Cons: Customer service experiences can vary, high-pressure sales tactics sometimes reported.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Firsthomeimprovements.co.uk Review & First Look
Based on an initial review of the First Home Improvements website, it presents itself as a well-established and professional entity in the UK home improvement sector. The homepage immediately lays out their core offerings: windows, doors, conservatories, roofline, and garage doors. They highlight key selling points such as “A+ energy rated windows” and “modern secure locking systems,” which are crucial considerations for homeowners.
The site’s design is clean and functional, facilitating navigation to different product categories and information pages like “About Us,” “Accreditations,” and “Testimonials.” This organised structure helps visitors quickly grasp the scope of services and the company’s background. Furthermore, the inclusion of direct contact information—a freephone number and opening hours—builds initial trust by showing immediate accessibility. Their stated operational history, dating back to the early 1970s, adds significant credibility, suggesting a long-standing presence and experience in the industry.
Firsthomeimprovements.co.uk Website Structure and Information Quality
The website, Firsthomeimprovements.co.uk, is structured logically, making it relatively easy for a potential customer to find what they’re looking for. The main navigation clearly lists their primary services: Windows, Replacement Doors, Conservatories, Roofline, and Garage Doors. This direct approach simplifies the user journey.
However, the information quality, while generally good, could benefit from more specific technical details or comparison charts on certain product pages. For example, while they mention “A+ energy rated windows,” deeper insights into the specific U-values, G-values, or material specifications for various window types would be beneficial for discerning customers. Similarly, for security features, mentioning specific accreditations like Secured by Design beyond just “modern secure locking systems” would enhance credibility.
- Key Information Provided:
- Services offered: Windows, doors, conservatories, porches, roofline, garage doors.
- Energy efficiency: A+ rated windows.
- Security features: Modern secure locking systems.
- Guarantees: 10-year (12 years for windows).
- Company history: Roots back to the early 1970s.
- Accreditations: FENSA approved.
- Service areas: Extensive list of counties across England (e.g., Norfolk, Suffolk, Essex, Kent).
- Areas for Potential Improvement:
- Technical Specifications: More granular detail on product performance (e.g., precise energy ratings, sound insulation, specific locking mechanism types).
- Material Breakdown: Clearer distinction and detailed descriptions of uPVC, aluminium, or timber options where applicable.
- Installation Process: A dedicated page or section explaining the typical installation timeline and what customers can expect, from initial survey to completion.
Trust Signals and Credibility
Building trust online is paramount, especially for high-value services like home improvements. Firsthomeimprovements.co.uk employs several strategies to establish credibility: Vax.co.uk Review
- FENSA Approval: Being a FENSA-approved installer is a significant trust signal. FENSA (Fenestration Self-Assessment Scheme) ensures that installers comply with current building regulations for replacement windows and doors, and provides a certificate to prove compliance. This is a non-negotiable for reputable companies in this sector.
- Accreditations: The website mentions an “extensive list of accreditations.” While FENSA is highlighted, a dedicated, easily accessible page detailing all their accreditations (e.g., industry body memberships, quality standards like ISO certification if applicable) would further bolster trust.
- Testimonials Page: The site points to a “testimonials page” and mentions “letters and comments from our many happy customers.” While a dedicated page is good, integrating a few recent, verifiable testimonials directly on the homepage, perhaps with photos or specific project details, could be more impactful.
- Stated History: The claim of “roots going back to the early 1970s” suggests decades of experience. This longevity in business often correlates with reliability and stability, providing a sense of security for potential customers.
- Geographic Coverage: Clearly listing the specific counties they serve (e.g., Norfolk, Suffolk, Essex) indicates a defined operational area and suggests a local understanding rather than a generic national claim. This specificity can enhance trust for customers within those regions.
According to a 2023 survey by Statista, 81% of consumers in the UK consider customer reviews important or very important when making purchase decisions for home services, underlining the need for visible and robust testimonial sections.
Firsthomeimprovements.co.uk Pros & Cons
When evaluating Firsthomeimprovements.co.uk, it’s helpful to weigh its strengths against potential drawbacks. This provides a balanced perspective for anyone considering their services for major home upgrades.
The Advantages of Firsthomeimprovements.co.uk
From the homepage content, several key advantages emerge for First Home Improvements:
- Established Experience: The company states its roots go back to the early 1970s. This is a significant indicator of long-term experience and stability in the highly competitive home improvement market. A company that has operated for over 50 years has likely weathered various economic conditions and perfected its services.
- Industry Accreditations: Being FENSA-approved is a major plus. FENSA ensures that installations meet building regulations and provides consumer protection. The mention of other “extensive accreditations” further suggests adherence to industry standards and best practices.
- Focus on Key Benefits: The website effectively highlights crucial benefits for homeowners: “A+ energy rated windows” address rising heating costs, and “modern secure locking systems” provide essential family protection. These are primary motivators for most home improvement projects.
- Comprehensive Product Range: Beyond just windows and doors, they offer conservatories, roofline, and garage doors, indicating they can handle multiple aspects of a home’s exterior improvement. This could be convenient for customers looking for a single provider for several projects.
- Clear Geographic Coverage: Explicitly listing the counties they serve across England (e.g., Norfolk, Suffolk, Essex, Kent) provides clarity for potential customers regarding their service area. This reduces ambiguity and helps self-qualify leads.
- Customer Testimonials: The presence of a testimonials page and a “4.5/5 Service Rating” provides social proof that other customers have had positive experiences. While not directly visible on the homepage, the reference encourages deeper investigation into their customer satisfaction.
- Guarantees: Offering a 10-year guarantee (12 years for windows) provides significant peace of mind. This demonstrates confidence in their product quality and installation longevity, a crucial factor for major investments like double glazing.
Areas for Improvement and Potential Drawbacks
While the website is strong, some areas could be enhanced or noted as potential limitations: Notedaromas.co.uk Review
- Lack of Direct Pricing Transparency: As is common with custom home improvements, the website operates on a “Get My Free Quote” model. While this is standard, the absence of even ballpark figures or typical project ranges means potential customers cannot get an immediate sense of cost without engaging directly. For some, this lack of upfront pricing can be a barrier.
- Limited Online Project Visualisation: While a “gallery” is mentioned, the homepage doesn’t immediately showcase a diverse portfolio of completed projects. High-quality, filterable galleries with before-and-after photos or detailed case studies could significantly enhance the user experience and demonstrate capabilities.
- Generic Offer Details: The “Big Savings – Save up to 30% OFF, backed by our Price Promise!” offer is a good hook, but the specific terms and conditions or examples of how these savings are applied are not immediately clear on the homepage. More transparency around promotions can build greater trust.
- Limited Interactive Tools: The website primarily serves as an informational brochure. Integrating interactive tools such as a window configurator, a door designer, or an energy savings calculator could provide more value and engagement for visitors before they commit to a quote.
- General Information on Accreditations: While FENSA is named, the claim of “extensive accreditations” would be more impactful if all were explicitly listed and linked on a dedicated page that is easy to find, demonstrating the full breadth of their professional standards.
- No Online Chat Support: While they provide a freephone number, the absence of an immediate online chat feature means customers must rely on phone calls during business hours, which might not suit everyone’s preference for initial inquiries.
According to a report by the HomeOwners Alliance, around 60% of homeowners seek multiple quotes for home improvement projects to ensure competitive pricing and service quality. This underscores the need for service providers to facilitate easy access to cost information or at least the quoting process.
Firsthomeimprovements.co.uk Features
Firsthomeimprovements.co.uk offers a range of features designed to make the home improvement process as smooth and beneficial as possible for their UK customers. These features span product offerings, service commitments, and customer support.
Product Range and Customisation
The core of First Home Improvements’ offerings lies in its diverse range of products, catering to various aspects of residential property enhancement:
- Windows: They provide A+ energy-rated windows, crucial for offsetting rising heating costs. Options include double-glazed uPVC windows available in a variety of designs, colours, and finishes. This allows for customisation, whether a homeowner desires a traditional elegant look or a modern, clean-lined aesthetic. The emphasis on offering “all the popular replacement options and new alternatives” suggests a broad inventory beyond just a few standard styles.
- Doors: Their door range is comprehensive, including front doors, back doors, sliding patio doors, French doors, bi-fold doors, and garage doors. The site highlights the dual importance of doors—their visual effect (enhancing internal character and exterior appearance) and their functional role as a “secure barrier” against elements and intruders. Customisation in styles and colours ensures seamless matching with existing or new windows.
- Conservatories and Orangeries: These extensions provide additional living space, often with significant natural light. While details on specific designs or materials aren’t exhaustive on the homepage, their inclusion indicates a full-service capability for larger structural additions.
- Roofline: This includes essential exterior elements like guttering, bargeboards, fascias, and soffits. These are vital for protecting the home’s structure from water damage and enhancing its overall appearance, indicating a holistic approach to home exterior improvements.
- High-Quality Materials: All products are described as “high quality” with “modern secure locking systems,” “high levels of weatherproofing,” and being “low maintenance.” This suggests a commitment to durability and long-term performance.
Energy Efficiency and Security Enhancements
A significant focus for First Home Improvements is on the practical benefits of their products, particularly energy efficiency and security. Autoprotect.co.uk Review
- A+ Energy Ratings: This is a key selling point for their windows, directly addressing a primary concern for UK homeowners: heating costs. A+ ratings indicate superior thermal performance, meaning less heat loss and potentially substantial savings on energy bills. According to the Energy Saving Trust, installing A-rated double glazing can save a typical detached home around £175 a year on energy bills.
- Advanced Security: The inclusion of “modern secure locking systems” across windows and doors is crucial for peace of mind. The website states that products form a “barrier to protect you and your family,” emphasising the security aspect. While specific locking mechanisms aren’t detailed, the general assurance is present.
- Weatherproofing: High levels of weatherproofing are mentioned, ensuring that products stand up to the diverse UK climate, protecting homes from rain, wind, and draughts, further contributing to comfort and energy efficiency.
Customer Service and Guarantees
First Home Improvements also outlines several customer-centric features and commitments:
- Professional Local Service: They claim to provide a “professional local home improvement service,” suggesting tailored advice and installation based on regional needs.
- Expert Guidance: The company states they are “here to guide you through all the available choices, along with the sometimes complicated options to help make buying double glazing products a pleasant and easy process.” This indicates a consultative approach.
- Dedicated Sales Team: They assure that “One of our team will be on hand to guide you through the range of options available,” implying personalised advice.
- 10-Year Guarantee (12 for Windows): This long-term guarantee provides a robust assurance of quality and durability, covering both products and installation. Such guarantees are critical for high-value home investments and demonstrate confidence in their workmanship.
- FENSA Approved Installer: This accreditation ensures compliance with building regulations and provides a government-authorised certificate upon completion, offering a layer of consumer protection.
- Customer Reviews & Testimonials: The explicit mention of a “testimonials page” and a “4.5/5 Service Rating” highlights their commitment to customer satisfaction and transparency regarding their performance.
Firsthomeimprovements.co.uk Pricing
Understanding pricing is often the first step for potential customers, and like many bespoke service providers, Firsthomeimprovements.co.uk operates on a quotation model rather than displaying fixed prices. This approach is standard for custom installations, as the cost of windows, doors, conservatories, or roofline work varies significantly based on numerous factors.
The Quotation Model
Instead of a price list, the website prominently features “Get My Free Quote” calls to action. This means that to get an accurate cost estimate, a customer must:
- Initiate Contact: Use the online quote request form or call the freephone number (0800 0921112).
- Consultation: A representative will likely arrange a visit to the property to assess requirements, take measurements, and discuss options.
- Bespoke Proposal: Based on the consultation, a tailored quote will be provided, accounting for product type, size, materials, specific features (e.g., glass type, locking mechanisms), and installation complexity.
This model allows for highly accurate pricing that reflects the specific needs of each project, but it requires an investment of time from the customer to get the initial figures. Axahealth.co.uk Review
Offers and Price Promise
The homepage does indicate some level of pricing competitiveness and special offers:
- “Big Savings – Save up to 30% OFF”: This suggests periodic promotions that can significantly reduce the overall cost. Such discounts are common in the home improvement sector, often tied to seasonal campaigns or specific product lines.
- “Backed by our Price Promise!”: This statement implies that First Home Improvements is committed to competitive pricing. While the specifics of the “Price Promise” aren’t detailed on the homepage, it typically means they will match or beat a genuine like-for-like quote from a competitor. This can be a strong reassurance for customers concerned about getting the best value.
Factors Influencing Price
The final cost of a home improvement project from First Home Improvements would depend on a multitude of factors:
- Product Type: Windows, doors, conservatories, and roofline all have different cost structures.
- Material: uPVC, aluminium, and potentially timber options can have varying price points.
- Size and Number of Units: Larger windows/doors or more units will naturally increase the cost.
- Design and Style: Intricate designs, bespoke colours, or special finishes can add to the price.
- Glass Type: Options like triple glazing, obscure glass, or specialist safety glass will impact cost.
- Hardware and Security Features: Upgraded locking systems or designer handles can influence the final figure.
- Installation Complexity: Ease of access, required structural alterations, or removal of old frames can affect labour costs.
- Location: While they cover many counties, regional labour costs can sometimes have minor variations.
- Additional Services: Any necessary repairs to surrounding brickwork, plastering, or painting would be added to the overall quote.
A study by the Glass and Glazing Federation (GGF) highlighted that the average cost for double glazing in the UK can vary wildly, from £250-£800 per window, depending on size, material, and type, reinforcing why a custom quote is essential.
How to Cancel Firsthomeimprovements.co.uk Subscription / Free Trial
This section is largely not applicable to Firsthomeimprovements.co.uk because, as a service-based business focused on bespoke home installations, it does not operate on a subscription model nor does it offer free trials in the typical software-as-a-service sense. Autoglass.co.uk Review
First Home Improvements provides a service where customers purchase and have physical home improvement products installed. This involves a one-time project agreement, typically initiated by a “free quote” which leads to a contract for a specific installation.
Key Points Regarding Cancellation:
- No Subscriptions: There are no recurring monthly or annual fees for using their services. Once a project is completed and paid for, there are no ongoing charges, outside of any potential warranty claims.
- No Free Trials: The concept of a “free trial” for physical window or door installation doesn’t apply. The “free quote” is a pre-sales service, not a trial of the product itself.
- Contractual Agreements: Any “cancellation” would relate to an existing contract for works. When a customer accepts a quote and signs a contract for installation, they enter into a legally binding agreement.
- Cooling-Off Periods: For home improvement contracts signed in a customer’s home, UK consumer law (specifically the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013) typically provides a 14-day “cooling-off period.” During this time, customers usually have the right to cancel the contract without penalty. The company’s terms and conditions should explicitly detail this.
- Post-Cooling-Off Cancellation: Cancelling a contract after the cooling-off period, or once work has commenced, would generally involve potential costs or penalties, as the company would have incurred expenses (e.g., ordering custom materials, scheduling labour). These terms would be outlined in the signed contract.
Recommended Action for Contract Cancellation:
If a customer needed to cancel a confirmed order or contract with First Home Improvements, they would need to:
- Refer to the Contract: Locate the signed agreement, which should contain all terms and conditions related to cancellation, deposits, and refunds.
- Contact the Company Directly: Call their customer service line (0800 0921112) or use any provided contact email/address to formally state the intention to cancel. This should ideally be done in writing for a clear record.
- Understand Implications: Be prepared to discuss any potential charges if cancellation is outside the statutory cooling-off period or if custom materials have already been ordered.
In essence, the “cancellation” process for Firsthomeimprovements.co.uk is akin to cancelling any building or renovation contract rather than an online subscription. Furdeco.co.uk Review
Firsthomeimprovements.co.uk Alternatives
When it comes to significant home improvements like replacing windows, doors, or adding a conservatory, it’s always wise to explore multiple options. While First Home Improvements presents a strong case, the UK market is robust with reputable alternatives. These range from national chains to local specialists and online platforms connecting homeowners with vetted tradespeople.
Here are some key alternatives, categorised by their approach to the market:
National Chains / Direct Competitors
These companies often have their own manufacturing and extensive marketing, providing a consistent service across a wide geographical area.
- Everest: Arguably the most well-known name in UK double glazing. Everest has a long history, extensive product range (windows, doors, conservatories), and often offers comprehensive guarantees. They are known for quality but can be at the higher end of the price spectrum. Their sales process typically involves a home visit for a detailed quote.
- Pros: Strong brand, established history, often comprehensive guarantees, direct control over manufacturing.
- Cons: Can be more expensive, sales process can be perceived as high-pressure by some.
- Safestyle UK: Another major player, Safestyle is known for its highly competitive pricing and frequent promotional offers. They focus primarily on windows and doors, often targeting value-conscious consumers.
- Pros: Very competitive pricing, frequent discounts, wide reach.
- Cons: Customer service experiences can be mixed, sales process can be intense.
- Anglian Home Improvements: A large national company offering a wide range of home improvement products, including windows, doors, conservatories, and garage doors. They emphasise quality and have a strong reputation.
- Pros: Wide product range, strong brand, good guarantees, often offer finance options.
- Cons: Pricing can be higher than local installers, similar sales approach to Everest.
Online Platforms for Vetted Tradespeople
These platforms connect homeowners with local, reviewed, and often vetted tradespeople, offering a way to get multiple quotes and compare services.
- Checkatrade: Highly reputable for finding reliable trades. Professionals on Checkatrade are vetted, and customer reviews are central to their profiles. You can post a job and receive quotes from multiple trades. This is excellent for ensuring quality and reliability.
- Pros: Vetted professionals, extensive customer reviews, dispute resolution.
- Cons: Less direct oversight of individual project management.
- TrustMark: A government-endorsed quality scheme. Businesses registered with TrustMark are vetted against various quality and consumer protection criteria. It’s a gold standard for finding trustworthy traders for home improvements.
- Pros: Government-backed assurance, rigorous vetting, strong consumer protection.
- Cons: Fewer listed traders than broader directories, might not cover all niche services.
- Which? Trusted Traders: Run by the consumer organisation Which?, this scheme vets traders rigorously before endorsing them. It offers a directory of approved local trades and includes a mediation service if disputes arise.
- Pros: Backed by a highly trusted consumer brand, comprehensive assessment of traders.
- Cons: Limited number of traders compared to open directories.
- Rated People: Allows homeowners to post their job and receive quotes from up to three local tradespeople. It’s good for competitive quotes and quick responses, though vetting might be less stringent than Checkatrade or TrustMark.
- Pros: Quick way to get multiple quotes, trades bid for work.
- Cons: Less stringent vetting than some other platforms, variable quality of responses.
Local Independent Installers
Many local, independent double glazing and home improvement companies operate throughout the UK. These often rely heavily on word-of-mouth and local reputation.
- Pros: Often more competitive pricing, more personalised service, greater flexibility, can have deep local knowledge and strong community ties.
- Cons: Reputation can be harder to verify without extensive online reviews, may have smaller product ranges, guarantees might vary.
- How to Find: Utilise local search engines (Google Maps), community forums, local directories, and ask for recommendations from neighbours, friends, or local estate agents. Always check for independent reviews and accreditations like FENSA.
When selecting an alternative, always compare quotes, check reviews, verify accreditations (like FENSA for windows/doors), and review the terms of guarantees. A face-to-face consultation is highly recommended to discuss specific needs and assess professionalism.
FAQ
Is Firsthomeimprovements.co.uk a legitimate company?
Yes, based on the website’s content, Firsthomeimprovements.co.uk appears to be a legitimate UK-based home improvement company. They state a long operational history since the early 1970s and mention being FENSA-approved.
What services does Firsthomeimprovements.co.uk offer?
Firsthomeimprovements.co.uk primarily offers installation of windows, replacement doors, conservatories, roofline products (guttering, fascias, soffits), and garage doors. They focus on providing a comprehensive exterior home improvement service.
Are Firsthomeimprovements.co.uk’s windows energy efficient?
Yes, the website explicitly states that their windows are “A+ energy rated,” indicating a high level of energy efficiency designed to help offset rising heating costs.
What kind of guarantee does Firsthomeimprovements.co.uk provide?
Firsthomeimprovements.co.uk offers a 10-year guarantee on their home improvement products and installations, with windows specifically covered for 12 years.
How can I get a quote from Firsthomeimprovements.co.uk?
You can get a free quote from Firsthomeimprovements.co.uk by either calling their freephone number (0800 0921112) or by using the “Get My Free Quote” form available on their website.
Does Firsthomeimprovements.co.uk cover my area in the UK?
Firsthomeimprovements.co.uk covers numerous counties across England, including Norfolk, Suffolk, Essex, Cambridgeshire, Lincolnshire, Leicestershire, Northamptonshire, Bedfordshire, Buckinghamshire, Oxfordshire, Berkshire, Hertfordshire, Warwickshire, Kent, East & West Sussex, Surrey, Hampshire, and Dorset.
Is Firsthomeimprovements.co.uk FENSA approved?
Yes, Firsthomeimprovements.co.uk explicitly states on its homepage that it is a FENSA approved double glazing installer, which ensures compliance with building regulations for replacement windows and doors.
Can I see examples of Firsthomeimprovements.co.uk’s work?
Yes, the website mentions a “gallery” section where you can see examples of their completed work. You would typically navigate to this section from the homepage.
Does Firsthomeimprovements.co.uk offer discounts or savings?
Yes, the website highlights “Big Savings – Save up to 30% OFF” and states that these offers are “backed by our Price Promise!” suggesting competitive pricing and promotional deals.
What types of doors does Firsthomeimprovements.co.uk install?
They install a wide range of doors including front doors, back doors, sliding patio doors, French doors, bi-fold doors, and garage doors, available in various styles and colours.
What are the opening hours for Firsthomeimprovements.co.uk?
Their opening hours are Monday to Friday from 9 am to 6 pm, and Saturday to Sunday from 9 am to 2 pm.
How long has Firsthomeimprovements.co.uk been in business?
Firsthomeimprovements.co.uk states that its roots go back to the early 1970s, indicating over 50 years of experience in the home improvement industry.
Do they offer bespoke customisation options for windows and doors?
Yes, the website states they offer a wide range of choices for colours, finishes, and designs for their double-glazed uPVC windows and doors, allowing for traditional elegant or modern styles.
What accreditations does Firsthomeimprovements.co.uk hold?
Besides FENSA approval, the website mentions an “extensive list of accreditations” to ensure high-quality installation and customer service, though specific others are not detailed on the homepage.
Are customer testimonials available for Firsthomeimprovements.co.uk?
Yes, the website mentions a “testimonials page” where you can find letters and comments from their customers, and also displays a “4.5 /5 Service Rating.”
Does Firsthomeimprovements.co.uk handle roofline replacements?
Yes, they provide services for roofline products, including guttering, bargeboards, fascias, and soffits, which are essential for protecting your home’s structure.
What is the “Price Promise” mentioned by Firsthomeimprovements.co.uk?
While not explicitly detailed on the homepage, a “Price Promise” typically means the company commits to matching or beating a genuine, like-for-like quote from a competitor, ensuring you get a competitive price.
Is there an option for conservatories and orangeries?
Yes, Firsthomeimprovements.co.uk lists conservatories and orangeries as part of their extensive portfolio of double-glazed products, indicating they offer these larger home extensions.
How secure are the products from Firsthomeimprovements.co.uk?
The website highlights that their products feature “modern secure locking systems” and form a “secure barrier” to protect homeowners and their families from intruders, indicating a focus on security.
How does Firsthomeimprovements.co.uk simplify the buying process?
They aim to guide customers through available choices and options, describing the process as “pleasant and easy,” with experienced advisers and skilled technicians on hand to assist.
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