
Based on looking at the website, Genie Solutions appears to be a legitimate property improvement service operating across the Isle of Wight. The site presents a clear and professional overview of their services, qualifications, and contact information.
Here’s a summary of the review:
- Company Name: Genie Solutions
- Website: geniesolutions.co.uk
- Services Offered: Property Refurbishments, Property Renovation, Damp Proofing, Double-Glazing, General Building, Kitchen and Bathroom Installations.
- Geographic Focus: Isle of Wight, UK
- Overall Impression: Professional, well-established, and transparent regarding services and accreditations.
- Ethical Standing (Islamic Perspective): The services offered (property renovation, damp proofing, etc.) are permissible and beneficial. No red flags concerning forbidden categories.
- Recommendation: Recommended for property improvement services within their service area.
Genie Solutions positions itself as a comprehensive solution for transforming residential properties. They highlight over 30 years of experience, professional service, and expert advice, aiming to enhance both the comfort and value of homes. Their stated qualifications and associations, such as FENSA Approved, Gas Safe Register, and Federation of Small Businesses membership, add significant credibility. The inclusion of a client testimonial and a gallery of their work further supports their claims of quality workmanship. This seems like a straightforward, trustworthy business in the property renovation sector.
Here are some alternatives for various property improvement needs:
- For General Home Improvement Projects:
- Rated People – Connects homeowners with local tradespeople for a wide range of home improvement projects.
- Checkatrade – A directory of vetted and monitored tradespeople, offering reviews and ratings.
- MyBuilder – Helps users find trusted builders and tradespeople for jobs of all sizes.
- For Specialist Damp Proofing:
- Peter Cox – One of the UK’s leading property preservation companies, specialising in damp proofing and timber treatment.
- For Double Glazing & Windows:
- Anglian Home Improvements – A well-known UK company offering a wide range of double-glazing windows, doors, and conservatories.
- For Kitchen & Bathroom Installations:
- Wren Kitchens – A prominent UK kitchen retailer offering design and installation services.
- Bathstore – A leading bathroom retailer providing a wide selection of bathroom suites and accessories.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Geniesolutions.co.uk Review & First Look
Upon an initial review of geniesolutions.co.uk, the website presents itself as a well-established and professional entity in the property improvement sector. The design is clean, user-friendly, and provides clear information about the services offered. This immediately signals a business that takes its online presence seriously, which is often a good indicator of their approach to clients and projects.
Website Professionalism and Design
The site uses a straightforward navigation structure, making it easy for visitors to find information about specific services like damp proofing, double-glazing, or kitchen installations. The use of high-quality images showcasing their work in a gallery reinforces their claims of “Crafting Quality Living Spaces.” Furthermore, the contact information, including email and phone number, is prominently displayed at the top and bottom of the page, ensuring accessibility for potential clients. This level of detail and ease of access builds confidence.
- Clear Navigation: Intuitive menus for services, gallery, and contact.
- Visual Appeal: Professional imagery that highlights their expertise.
- Accessibility: Contact details are easy to find and use.
- Responsiveness: The website appears to be designed for optimal viewing across various devices, which is crucial for modern digital engagement.
Initial Impressions of Credibility
Several elements on the homepage contribute significantly to its credibility. The mention of “over 30 years of experience” immediately suggests a deep understanding of the industry and a long track record. This is a substantial claim that, if true, positions them as highly experienced. Additionally, the explicit listing of qualifications and associations such as “FENSA Approved Window And Door Installer,” “The Glazing Arbitration Scheme,” “Gas Safe Register (571092),” “Federation Of Small Businesses (51411175),” and “QANW Environment Agency” are crucial. These accreditations are third-party endorsements that verify their adherence to industry standards and regulations.
- Experience: “Over 30 years of experience” is a strong selling point.
- Accreditations: FENSA, Gas Safe, FSB, QANW, Environment Agency all validate their professional standing.
- Testimonials: A single testimonial from “LeahJ-37” with a link to Yell.com provides social proof, though more diverse testimonials would further strengthen this.
Geniesolutions.co.uk Features
Genie Solutions offers a comprehensive suite of property improvement services, catering to a wide range of residential needs. Their approach seems to be holistic, aiming to provide solutions from foundational issues like damp to aesthetic enhancements such as kitchen and bathroom remodelling. This breadth of service means clients can potentially use one company for multiple aspects of a renovation project, simplifying coordination.
Comprehensive Service Offerings
The website clearly outlines their core services, each with a brief description highlighting its value proposition. This structured presentation allows potential clients to quickly identify how Genie Solutions can meet their specific requirements.
- Refurbishments: Specialising in property refurbishments, covering everything from single-room updates to full makeovers. They promise “high-quality, tailored solutions.”
- Property Renovation: General renovation services aimed at transforming spaces.
- Damp Proofing: Professional services to control moisture and damp, ensuring a “dry and healthy environment.” This is crucial for property longevity and occupant health.
- Double-Glazing: High-quality double-glazing services designed to enhance “energy efficiency and comfort,” along with improved security.
- General Building: From minor alterations to major construction projects, tailored to meet “needs and specifications.”
- Kitchen and Bathroom Installations: Specialised services for these key living spaces, promising to create areas that “truly feel like home.”
Focus on Quality and Customer Satisfaction
Throughout the homepage content, there’s a consistent emphasis on “quality workmanship,” “premium materials,” and “high-quality results.” This commitment to quality is a significant factor for homeowners looking for reliable and durable property improvements. They also highlight “personalised service” and “expert advice,” suggesting a client-centric approach where individual needs are considered and guidance is provided.
- Material and Workmanship Standards: Emphasis on “quality workmanship” and “premium materials.”
- Customer-Centric Approach: Offering “expert advice” and “personalised service.”
- Goal-Oriented: Aiming to “enhance both the comfort and value” of the home.
Geniesolutions.co.uk Pros & Cons
When evaluating any service provider, it’s essential to weigh the advantages and disadvantages to make an informed decision. Geniesolutions.co.uk, based on its public-facing information, presents several strong positives, but also some areas where more detail could enhance transparency.
Advantages of Choosing Genie Solutions
The website strongly highlights its long-standing presence, verified professional associations, and comprehensive service range, which are all significant benefits for prospective clients.
- Established Experience: With “over 30 years of experience,” Genie Solutions offers a level of expertise and reliability that newer companies cannot match. This history suggests a stable business with a deep understanding of property improvement challenges and solutions.
- Accredited and Regulated: Membership with FENSA, Gas Safe Register, Federation of Small Businesses, QANW, and the Environment Agency is a major plus. These accreditations mean they adhere to strict industry standards, offering peace of mind regarding compliance, safety, and quality assurance. For example, Gas Safe registration (571092) is mandatory for gas work, ensuring legal and safe practices. FENSA approval guarantees that their window and door installations comply with building regulations.
- Comprehensive Service Offering: The ability to handle everything from damp proofing and double-glazing to full refurbishments and general building work streamlines the renovation process for clients, potentially saving time and coordination efforts.
- Local Focus: Their exclusive focus on the Isle of Wight implies a deep understanding of local building codes, property types, and specific environmental challenges pertinent to the area, such as coastal dampness.
- Emphasis on Quality: Repeated assurances of “quality workmanship,” “premium materials,” and a gallery showcasing their work reinforce their commitment to delivering high standards.
- Professional Customer Service: Claims of “professional service from start to finish” and providing “expert advice tailored to your specific needs” suggest a client-focused approach, which is vital in service industries.
Potential Areas for More Detail or Consideration
While the website is strong, there are a few areas where additional information or features could further enhance trust and user experience.
- Limited Online Testimonials: While a single testimonial from Yell.com is provided, a dedicated page with more diverse and detailed client testimonials, perhaps with case studies or before-and-after photos beyond the gallery, would significantly boost social proof. Many trusted companies feature extensive client feedback directly on their sites.
- Lack of Direct Online Booking/Quoting: The website prompts users to “Submit The Form Now To Receive A Tailored Quote” or “Get in touch.” While tailored quotes are good, a more interactive online tool for initial estimates or appointment booking could improve convenience for some users who prefer digital self-service.
- Absence of Pricing Information: Understandably, bespoke property services often require custom quotes. However, providing a general pricing guide, a “starting from” price, or explaining the factors that influence project costs could help manage client expectations and reduce initial friction.
- Blog or Resources Section: A blog with articles on property maintenance tips, renovation trends, or explanations of common issues (e.g., understanding damp, benefits of double-glazing) could position them as industry thought leaders and enhance their SEO.
- Environmental Policy Details: While “QANW Environment Agency” is listed, providing more specific details on their environmental practices, waste management, or use of sustainable materials could appeal to environmentally conscious clients.
- Emergency Services: It’s unclear if they offer any emergency repair services, such as for sudden leaks or window damage. This could be a valuable addition to their service portfolio.
Geniesolutions.co.uk Alternatives
For homeowners in the UK, particularly those outside the Isle of Wight or simply looking for broader options, numerous reputable companies offer property improvement services. These alternatives range from national chains to platforms connecting local tradespeople, ensuring you can find a solution tailored to your specific needs. Lproofing.co.uk Review
National Property Improvement Networks
These platforms are excellent starting points for finding vetted professionals across various trades, often with reviews and ratings.
- Rated People
- Key Features: Connects homeowners with local tradespeople across the UK for various home improvement projects. Users post jobs, and up to three tradespeople respond with quotes. Includes customer reviews and ratings.
- Pros: Wide range of trades, easy to get multiple quotes, user reviews for vetting.
- Cons: Quality can vary among individual tradespeople; requires careful vetting of profiles.
- Average Price: Varies significantly by project; platform is free for homeowners.
- Checkatrade
- Key Features: A directory of vetted tradespeople in the UK. All members are subject to rigorous checks, and customer reviews are highly visible. They also offer a guarantee on work.
- Pros: Strong vetting process, extensive customer reviews, “guarantee” on completed work, broad coverage across the UK.
- Cons: Membership fees for tradespeople can sometimes be passed on, might have fewer small, independent trades.
- Average Price: Project-dependent; free for homeowners.
- MyBuilder
- Key Features: Similar to Rated People, it allows homeowners to post jobs and receive quotes from local tradespeople. Focuses on finding trusted builders and skilled trades.
- Pros: Good for finding specialist builders, easy job posting, review system helps ensure quality.
- Cons: Tradespeople pay for leads, which might affect their pricing; response times can vary.
- Average Price: Varies; free for homeowners.
Specialist Home Service Providers
For specific needs like damp proofing or double-glazing, dedicated national companies often offer specialised expertise and guarantees.
- Peter Cox
- Key Features: One of the UK’s leading property preservation companies, specialising in damp proofing, timber treatment, and structural waterproofing. They offer surveys and long-term guarantees.
- Pros: Highly specialised expertise in damp and timber issues, established reputation, strong guarantees on work.
- Cons: More expensive than general builders for damp work, services are highly specific.
- Average Price: Typically higher due to specialist nature; quotes are bespoke.
- Anglian Home Improvements
- Key Features: A well-known national company offering a wide range of double-glazing windows, doors, conservatories, and roofline products. Known for manufacturing their own products.
- Pros: National presence, comprehensive product range, long warranties, often have showrooms.
- Cons: Can be more expensive than smaller local firms, sales process can be pushy for some customers.
- Average Price: Varies significantly by product and size; bespoke quotes.
Kitchen and Bathroom Design & Installation
For major interior renovations, these companies provide dedicated design and installation services.
- Wren Kitchens
- Key Features: One of the largest kitchen retailers in the UK, offering custom design, manufacturing, and installation services. Wide range of styles and price points.
- Pros: Extensive showrooms, wide product range, strong design service, often run promotions.
- Cons: Installation can be subcontracted, customer service experiences can vary, complex pricing structures.
- Average Price: From £5,000 to £20,000+ for a full kitchen.
- Victorian Plumbing
- Key Features: Primarily an online retailer for bathroom products, but they can connect you with installers. Offers a vast selection of bathroom suites, showers, and accessories.
- Pros: Huge product range, competitive pricing for products, fast delivery, good for those who want to source their own installer.
- Cons: Does not offer direct installation, relying on third-party installers requires your own vetting.
- Average Price: Products from £500 to £5,000+; installation costs separate.
How to Cancel Geniesolutions.co.uk Services (If Applicable)
While geniesolutions.co.uk primarily offers one-off property improvement projects rather than subscription-based services, understanding how to manage or cancel a project in progress, or how to handle post-completion issues, is crucial. For any service-based contract, especially large property works, the terms and conditions outlined in the agreement are paramount.
Understanding the Service Agreement
Before any work begins, Genie Solutions, like any professional contractor, would provide a detailed quote and likely a formal service agreement or contract. This document is the primary source of information regarding project scope, payment schedules, timelines, warranties, and importantly, cancellation clauses.
- Review the Contract: Always review the terms and conditions carefully. This should specify:
- Cancellation Policy: Any penalties for cancelling after a certain period or once work has commenced.
- Payment Terms: How and when payments are due, and consequences of non-payment.
- Dispute Resolution: Procedures for addressing any issues or disagreements during or after the project.
- Warranty Information: Details regarding guarantees on workmanship and materials.
- Initial Deposit: Most property improvement services require an initial deposit. The contract will clarify if this deposit is refundable under certain cancellation scenarios.
Steps to Cancel or Address Issues
If you need to cancel a project or have concerns, direct communication with Genie Solutions is the most effective approach.
- Contact Immediately: If you decide to cancel, contact Genie Solutions as soon as possible via their stated contact methods (phone: 01983 478592, email: [email protected]). Early communication can often minimise potential costs or complications.
- State Your Intentions Clearly: Clearly articulate your desire to cancel or your specific concerns. Follow up any phone calls with an email to create a written record.
- Refer to Your Contract: When communicating, refer to the specific clauses in your signed agreement regarding cancellations or dispute resolution.
- Negotiate (if applicable): If work has begun, or if there are materials already ordered, you might be liable for costs incurred. Be prepared to negotiate a fair settlement based on the work completed and expenses accrued.
- Document Everything: Keep detailed records of all communications (dates, times, names of people spoken to, content of discussions), emails, and any financial transactions.
Post-Completion Concerns
For issues arising after project completion, especially related to quality or defects, the warranty terms become relevant.
- Warranty Claims: If a defect appears within the warranty period (which should be specified in your contract), contact Genie Solutions to initiate a warranty claim.
- Accreditation Bodies for Disputes: If an amicable resolution cannot be reached directly with Genie Solutions, their accreditations offer avenues for further action.
- The Glazing Arbitration Scheme: For issues related to double-glazing installations that fall under this scheme.
- FENSA: For disputes concerning FENSA-registered window and door installations.
- Gas Safe Register: For any safety concerns related to gas installations (though their website primarily mentions general building and double glazing, it’s good to know for gas work).
- Federation Of Small Businesses (FSB): While the FSB primarily supports businesses, they may offer mediation services or advice on disputes involving their members.
Geniesolutions.co.uk Pricing
Genie Solutions, like most professional property improvement companies, does not publish fixed pricing on its website. This is a standard practice in the construction and renovation industry, as the cost of projects can vary dramatically based on numerous factors. Instead, they encourage potential clients to “Submit The Form Now To Receive A Tailored Quote.”
Factors Influencing Project Costs
The absence of a price list is understandable given the bespoke nature of their services. The cost of a property refurbishment, damp proofing, or a new kitchen/bathroom installation is highly dependent on specific variables:
- Scope of Work: A single-room refurbishment will cost significantly less than a full property overhaul. Damp proofing can range from minor patch repairs to extensive chemical injection or structural waterproofing, each with different price implications.
- Materials Chosen: The selection of materials plays a huge role. For instance, in a bathroom installation, the price difference between standard ceramic tiles and high-end natural stone, or between basic sanitaryware and luxury fittings, can be substantial. Similarly, double-glazing prices vary based on frame material (uPVC, aluminium, timber), glass type (e.g., low-e, obscure, acoustic), and style.
- Property Size and Condition: Larger properties naturally require more materials and labour. The existing condition of a property also impacts cost; a renovation of a dilapidated property will be more expensive than refreshing a well-maintained one due to unforeseen issues like hidden damp or structural problems.
- Labour and Expertise: The number of skilled tradespeople required and the duration of the project directly impact labour costs. Specialised services like damp proofing or Gas Safe registered installations command specific expertise.
- Location: While Genie Solutions serves the Isle of Wight, regional labour costs and material procurement can vary across the UK. Local accessibility on the island might also influence logistics.
- Accessibility and Site Challenges: Difficult access to a property, narrow spaces, or specific site challenges can increase labour time and therefore costs.
- Permits and Regulations: Some major renovations may require planning permission or building control approval, adding administrative fees and potentially influencing project complexity.
How to Obtain a Quote
To get an accurate estimate from Genie Solutions, the process is straightforward: Insidigital.co.uk Review
- Contact Form Submission: Use the “Submit The Form Now To Receive A Tailored Quote” feature on their website.
- Provide Details: Be prepared to provide as much detail as possible about your project. This includes the type of service needed, the area of the property, any specific requirements or materials you have in mind, and your desired timeline.
- Site Visit/Consultation: For comprehensive projects, Genie Solutions will likely schedule a site visit to assess the scope accurately, discuss your vision, and take necessary measurements. This in-person consultation is critical for an accurate quote.
- Receive a Detailed Proposal: A reputable company like Genie Solutions should then provide a detailed, itemised quote that breaks down costs for labour, materials, and any other associated expenses. This allows you to understand where your money is going.
Managing Project Budgets
For clients, managing the budget for property improvements is crucial.
- Get Multiple Quotes: While considering Genie Solutions, it’s wise to get quotes from at least two to three other reputable companies for comparison. This helps ensure competitive pricing and provides leverage for negotiation.
- Contingency Fund: Always budget for a contingency fund, typically 10-20% of the total project cost, to cover unforeseen issues that often arise during renovations.
- Clarify Payment Schedules: Understand the payment schedule and milestones. Avoid paying a large upfront sum without a clear project commencement date and phased payments linked to completed work stages.
Geniesolutions.co.uk vs. Competitors
When considering Genie Solutions for your property improvement needs, it’s useful to see how they stack up against other players in the market, both local and national. While direct, head-to-head comparisons are difficult without specific project details, we can assess their positioning based on their website and industry norms.
Genie Solutions’ Unique Selling Proposition
Genie Solutions appears to differentiate itself through a strong combination of local specialisation, extensive experience, and a focus on accreditations.
- Local Expertise (Isle of Wight): Their dedicated focus on the Isle of Wight is a significant advantage for residents there. This implies a deep understanding of local regulations, suppliers, and specific property challenges unique to the island. Local businesses often offer more personalised service and are more accountable within their community.
- Decades of Experience: “Over 30 years of experience” is a powerful claim. This longevity in the business suggests stability, accumulated expertise, and a proven track record. Many smaller, newer competitors may not have this depth of historical performance.
- Robust Accreditations: Their list of accreditations (FENSA, Gas Safe, FSB, QANW, Environment Agency) is comprehensive and impressive. This demonstrates a commitment to industry standards, safety, and professional conduct that might surpass what some smaller, less regulated local competitors can offer.
Comparison with Local Tradespeople
Genie Solutions:
- Pros: Highly experienced, professionally accredited, offers a comprehensive range of services under one roof, likely to have established processes and project management capabilities. Strong local reputation is implied by their long service.
- Cons: Might be perceived as more expensive than a sole trader due to overheads; may have less flexibility for very small, niche jobs.
Smaller, Independent Local Tradespeople (e.g., a self-employed builder or damp proofer):
- Pros: Potentially more competitive pricing, greater flexibility, direct communication with the person doing the work, good for very specific or small jobs.
- Cons: Variable levels of experience and accreditation (some may have none), less formal contracts, may specialise in only one area, limited capacity for large, multi-faceted projects, less established business longevity, reliance on word-of-mouth for vetting.
Comparison with National Chains/Platforms (e.g., Anglian Home Improvements, Rated People)
Genie Solutions:
- Pros: More personalised service than a large national chain, often more flexible, potential for better direct communication throughout the project, deep local knowledge. For platforms like Rated People, Genie Solutions manages the entire project directly rather than just connecting you to a builder.
- Cons: Geographic limitation (Isle of Wight only), potentially smaller operational scale compared to national companies with vast resources and multiple teams. May not have the same level of brand recognition as national players.
National Chains (e.g., Anglian Home Improvements for windows):
- Pros: Strong brand recognition, extensive product ranges, national warranties, often have a larger workforce and showrooms.
- Cons: Can be less flexible, pricing might be less competitive, sales processes can be more corporate, less personalised service, installers might be subcontractors.
Tradesperson Platforms (e.g., Rated People, Checkatrade):
- Pros: Wide choice of trades, competitive bidding, ability to review multiple profiles, useful for comparing quotes across different providers.
- Cons: Homeowner is responsible for vetting individual tradespeople, quality control can be inconsistent across the platform, no single entity responsible for the entire project, potential for “race to the bottom” on price affecting quality.
In summary, Genie Solutions seems to occupy a strong middle ground, offering the professionalism and breadth of service often associated with larger companies, combined with the local focus and potentially more personalised touch of a well-established regional business. For residents on the Isle of Wight, their credentials and experience make them a very strong contender against both smaller local outfits and impersonal national providers.
How to Get the Best Value from Property Improvement Services
Securing the best value from property improvement services, whether from Genie Solutions or another provider, involves more than just finding the lowest price. It’s about ensuring quality workmanship, transparent communication, and a long-lasting solution that genuinely enhances your property. Quickessaywriters.co.uk Review
Thorough Planning and Research
The foundation of a successful renovation project is meticulous planning. Don’t rush into decisions; take the time to define your needs and understand the market.
- Define Your Scope: Clearly outline what you want to achieve. What rooms are involved? What specific issues need addressing (e.g., damp)? What aesthetic are you aiming for? The more precise you are, the more accurate the quotes you’ll receive.
- Research Reputable Contractors: Beyond Genie Solutions, investigate other local and regional firms. Use platforms like Checkatrade, MyBuilder, and Rated People, but don’t solely rely on online reviews. Ask for references from past clients.
- Understand Accreditations: Familiarise yourself with what certifications like FENSA, Gas Safe, and industry associations mean. They are indicators of professionalism and adherence to standards. For instance, always verify a Gas Safe engineer’s registration online before any gas work.
- Budget Realistically: Research average costs for similar projects in your area. Add a contingency fund (10-20%) for unforeseen expenses, as these are common in renovation work.
Smart Quote Comparison and Contract Review
Don’t just compare the final number on the quote. Delve deeper into the details and the contractual terms.
- Obtain Multiple Detailed Quotes: Get at least three quotes from different reputable companies. Ensure each quote is itemised, breaking down costs for labour, materials, and any waste disposal. This allows for a true like-for-like comparison.
- Question Everything: If a quote seems unusually low or high, ask why. Inquire about the quality of materials, the experience of the tradespeople, and the proposed timeline.
- Understand Payment Schedules: A reputable contractor will have a clear payment schedule, often with an initial deposit, progress payments tied to milestones, and a final payment upon satisfactory completion. Avoid contractors who demand large upfront payments.
- Review the Contract Thoroughly: Before signing anything, read the contract carefully. It should clearly state the scope of work, materials to be used, project timeline, payment terms, warranties, and a dispute resolution process. If anything is unclear, ask for clarification. Don’t be afraid to seek legal advice for significant projects.
- Warranty and Guarantees: Understand what warranties are offered on workmanship and materials. For example, double-glazing installations should come with long-term guarantees. Damp proofing work often has multi-year guarantees.
Effective Project Management and Communication
Even when using a professional service, active engagement during the project can prevent misunderstandings and ensure quality.
- Maintain Open Communication: Establish a clear line of communication with the project manager or lead contractor. Regular updates and quick responses to questions are key.
- Monitor Progress: While you don’t need to hover, regularly check the progress of the work against the agreed-upon timeline and quality standards. Address any concerns promptly.
- Document Changes: Any changes to the original scope of work should be agreed upon in writing (a “change order”) before proceeding, with clear implications for cost and timeline.
- Final Inspection: Before making the final payment, conduct a thorough final inspection. Ensure all work has been completed to your satisfaction and according to the contract. If there are snags, create a list and agree on a timeline for their rectification.
By following these steps, you can significantly increase your chances of a successful property improvement project that provides excellent value for your investment.
FAQ
What services does Geniesolutions.co.uk offer?
Geniesolutions.co.uk offers a range of property improvement services including property refurbishments, renovations, damp proofing, double-glazing installation, general building work, and specific kitchen and bathroom installations.
Where is Genie Solutions located and what areas do they serve?
Genie Solutions is located and primarily serves the Isle of Wight in the United Kingdom.
How long has Genie Solutions been in business?
According to their website, Genie Solutions has “over 30 years of experience” in the property improvement sector.
Is Genie Solutions a FENSA Approved installer?
Yes, Geniesolutions.co.uk states they are a FENSA Approved Window And Door Installer.
Is Genie Solutions Gas Safe registered?
Yes, Geniesolutions.co.uk states they are on the Gas Safe Register with registration number 5710992.
Does Genie Solutions offer free quotes?
Yes, the website encourages users to “Submit The Form Now To Receive A Tailored Quote,” implying that initial consultations and quotes are provided. Kkwindows.co.uk Review
Can I see examples of Genie Solutions’ work?
Yes, the website features a “gallery” section where you can browse examples of their past property improvement projects.
What kind of guarantee do they offer on their work?
While specific guarantee details are not explicitly outlined on the homepage, reputable companies like Genie Solutions typically offer warranties on workmanship and materials, which would be detailed in their service contract. Their affiliations like FENSA and QANW also imply certain levels of consumer protection.
How do I contact Genie Solutions for a project?
You can contact Genie Solutions via email at [email protected] or by phone at 01983 478592. They also have a contact form on their website.
What associations is Genie Solutions a member of?
Genie Solutions is a member of FENSA, The Glazing Arbitration Scheme, Gas Safe Register, Federation Of Small Businesses (FSB), and the QANW Environment Agency.
Do they handle both minor alterations and major construction projects?
Yes, their “General Building” service description indicates they handle “From minor alterations to major construction projects.”
Is there a review or testimonial section on their website?
Yes, there is one testimonial from “LeahJ-37” linked to Yell.com on their homepage.
What materials do Genie Solutions use for double-glazing?
The website doesn’t specify material types (e.g., uPVC, aluminium, timber) for their double-glazing, but they state they use “high-quality” products. This would likely be discussed during a direct consultation.
Do they provide expert advice for property improvement projects?
Yes, Genie Solutions explicitly states, “We provide expert advice tailored to your specific needs,” guiding clients through optimal solutions.
How does Genie Solutions handle damp proofing?
They offer “professional damp proofing services to help control moisture and damp in your property, ensuring a dry and healthy environment.” Specific methods would be determined after an assessment.
Is it possible to get a full property makeover from Genie Solutions?
Yes, they specialise in “property refurbishments” which includes “full makeovers,” indicating they can handle comprehensive transformations. Edwardchase.co.uk Review
What is the process for engaging Genie Solutions for a project?
The process typically involves contacting them for an initial discussion, potentially a site visit for assessment, receiving a tailored quote, agreeing on the terms, and then commencing the work.
Does Genie Solutions assist with building regulations compliance?
Their FENSA and Gas Safe accreditations imply they adhere to and assist with relevant building regulations for window/door installations and gas works. For other general building work, a reputable builder will ensure compliance.
Can Genie Solutions help improve my home’s energy efficiency?
Yes, their double-glazing services are specifically highlighted as enhancing “your home’s energy efficiency and comfort.”
Are there any upfront costs for a consultation with Genie Solutions?
The website invites users to “Get a Tailored Quote” via a form, which typically means the initial consultation and quote are provided without an upfront charge.
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