Glow.co.uk Review

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Based on looking at the website, Glow.co.uk presents itself as an established independent retailer in the UK, focusing on lighting, sensory products, and party supplies. While the site appears to offer a wide range of products, a thorough review reveals some areas that could impact its legitimacy and ethical standing from a strict perspective.

Overall Review Summary:

  • Website Design & Navigation: User-friendly, well-organised categories, and easy to navigate.
  • Product Range: Extensive, covering various lighting types, garden decor, sensory items, and party supplies.
  • Transparency: Good, with clear contact information, company registration, and policies visible.
  • Security: Appears to use HTTPS, indicating secure data transmission.
  • Customer Reviews: Internal customer comments are linked, but independent review platforms are not immediately obvious from the homepage.
  • Ethical Considerations: Certain product categories raise concerns, particularly those related to “Glow Party” items like “Barware” and “UV Neon Wear,” which, while not explicitly forbidden, often associate with environments or activities that may be questionable from an Islamic ethical viewpoint. The “Gothic, Spiritual, & Magic” collection also requires careful scrutiny to ensure it doesn’t promote concepts contrary to Islamic beliefs.

Glow.co.uk seems to be a legitimate online retailer for its stated purpose. However, for a user seeking to align their purchases with strict Islamic ethical guidelines, a significant portion of the product range, particularly within the ‘Glow Party’ and ‘Gothic, Spiritual, & Magic’ sections, would be deemed inappropriate or discouraged. These categories often involve items used in contexts that promote frivolity, excessive display, or even practices that are contrary to Islamic principles of modesty, sobriety, and worship. For instance, items like “Barware” directly relate to the consumption of intoxicants, and certain “Gothic, Spiritual, & Magic” items might border on promoting polytheism or superstition. Therefore, while the website itself is operational, its product offerings are not entirely permissible from a strict Islamic ethical standpoint. It’s crucial for consumers to exercise due diligence and avoid specific product lines that clash with their values.

Best Ethical Alternatives for Permissible Products:
Here are some alternatives for general lighting, home décor, and children’s educational toys that align with Islamic ethical guidelines:

  • Philips Hue Smart Lighting
    • Key Features: Smart home integration, customisable colours and brightness, energy-efficient LED.
    • Average Price: £30 – £150 per bulb/kit.
    • Pros: High-quality, long-lasting, versatile, can create calming atmospheres.
    • Cons: Higher initial cost, requires a bridge for full smart functionality.
  • Energizer LED Headlamps
    • Key Features: Hands-free illumination, various brightness modes, durable construction.
    • Average Price: £10 – £30.
    • Pros: Practical for outdoor activities, emergencies, and household tasks, energy-efficient.
    • Cons: Battery reliance, some models might not be fully waterproof.
  • Solar-Powered Garden Stake Lights
    • Key Features: Automatic on/off, no wiring required, energy-saving.
    • Average Price: £15 – £50 for a pack.
    • Pros: Environmentally friendly, easy installation, provides subtle outdoor illumination.
    • Cons: Performance depends on sunlight exposure, battery life can degrade over time.
  • Melissa & Doug Wooden Educational Toys
    • Key Features: Durable wooden construction, focuses on educational development, non-electronic.
    • Average Price: £10 – £40 per toy.
    • Pros: Promotes learning through play, safe materials, encourages creativity.
    • Cons: Can be more expensive than plastic alternatives, limited themes.
  • Himalayan Salt Lamps (Certified Ethical Source)
    • Key Features: Natural light source, perceived air purification benefits, calming aesthetic.
    • Average Price: £20 – £60.
    • Pros: Creates a serene atmosphere, natural material, unique appearance.
    • Cons: Can be fragile, requires specific bulb types, potential for salt residue. Note: Ensure the source is ethical and transparent about mining practices.
  • Traditional Islamic Geometric Art Home Decor
    • Key Features: Focus on abstract patterns, spiritual symbolism without idolatry, various materials (wood, metal, canvas).
    • Average Price: £20 – £150+.
    • Pros: Culturally rich, promotes reflection, aesthetically pleasing without animate depictions.
    • Cons: Can be niche, availability might vary.
  • Reusable Beeswax Wraps (for food storage)
    • Key Features: Sustainable alternative to plastic wrap, natural materials, washable.
    • Average Price: £10 – £25 for a set.
    • Pros: Eco-friendly, promotes responsible consumption, practical for everyday use.
    • Cons: Requires specific washing care, may not be suitable for all food types.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Glow.co.uk Review & First Look: Navigating the Digital Shopfront

When you first land on Glow.co.uk, you’re greeted with a vibrant and seemingly well-organised online storefront. The immediate impression is one of a vast inventory, catering to a wide array of lighting and novelty needs. From “Solar Lights” and “Fairy Lights” to “Sensory” products and “Glow Party” essentials, the homepage quickly showcases the breadth of their offerings. The navigation bar is extensive, breaking down categories into granular detail, which, at first glance, suggests a user-friendly experience designed for easy product discovery. Established in 2002, The Glow Company UK Ltd. presents itself as an “Independent Retailer” with “Huge UK Stocks,” aiming to instil confidence through its longevity and operational capacity. This initial presentation is crucial for attracting and retaining online shoppers, and Glow.co.uk does a commendable job of laying out its digital wares clearly.

Initial Impressions and Website Layout

The website layout of Glow.co.uk is characterised by a traditional e-commerce structure. You have a prominent header with contact information, “My Account,” “Customer Services,” and “Basket” links, alongside a search bar. The main navigation menu is extensive, offering a plethora of categories from “Solar Lights” to “Glow Sticks & Light Up Toys.” This detailed categorisation, while comprehensive, can also feel overwhelming due to the sheer volume of options. Below the fold, featured products and promotions are displayed, alongside sections like “What’s New?” and “What’s Hot?”, designed to highlight popular or recently added items. The footer provides essential company information, including contact details, registered company number (04827875), and VAT number (GB 817 5629 08), which are positive indicators of legitimacy and transparency. The visual appeal is functional, though not overly modern, with clear product images and descriptive text.

The Scope of Products and Their Implications

The sheer variety of products on Glow.co.uk is notable, ranging from practical home and garden lighting solutions to niche party supplies. While many items, such as solar garden lights, torches, and children’s educational kits, are generally permissible and beneficial, it’s the specific categories like “Glow Party,” “Barware,” and “Gothic, Spiritual, & Magic” that raise concerns. These categories, by their nature, often cater to activities or aesthetics that are considered ethically problematic within a strict Islamic framework. For instance, “Barware” directly supports activities involving alcohol, which is forbidden. The “Gothic, Spiritual, & Magic” collection, while perhaps intended for decorative purposes, could inadvertently promote symbols or themes associated with polytheism, superstition, or practices contrary to monotheistic beliefs. It’s a delicate balance; while the website itself doesn’t endorse prohibited actions, providing access to products that facilitate them is a point of consideration.

Assessing Glow.co.uk’s Ethical Standing: A Deeper Dive

From an ethical perspective, particularly within an Islamic framework, evaluating an e-commerce platform goes beyond just its operational efficiency and product quality. It delves into the nature of the products themselves and their potential impact on individual and societal well-being. Glow.co.uk, by offering a broad spectrum of items, inadvertently includes categories that may not align with strict ethical guidelines.

Product Categories and Islamic Permissibility

A significant portion of Glow.co.uk’s inventory falls into permissible categories. Products like solar lights, garden decorations (excluding figurines with animate forms), torches, children’s lights, and educational science kits (e.g., “Build Your Own Solar Powered Bug Kit”) are generally sound. These items contribute to practical utility, aesthetic enhancement of homes and gardens, or educational development, all of which are encouraged. However, the site also lists items under “Glow Party,” including “Barware,” “UV Neon Wear,” “Disco Balls Glitter & Mirror Balls,” and “Laser Lighting.” While “glow sticks” themselves are innocuous, the context of “Glow Party” and items like “Barware” directly associate with environments where intoxicants, loud music, and uninhibited mixing may be prevalent, activities that are generally discouraged in Islam. The specific mention of a “GIN Neon Sign” explicitly promotes alcohol, which is unequivocally forbidden. Furthermore, the “Gothic, Spiritual, & Magic” collection, with items that could include pagan or occult symbols, warrants careful review to ensure they do not lead to association with idolatry or superstition, which are strictly prohibited. Ksmortgages.co.uk Review

Transparency and Corporate Responsibility

Glow.co.uk provides clear contact details, including a phone number (0345 505 9090), physical address (Unit 3 Faraday Close, Harworth, Doncaster, DN11 8RU), company registration number (04827875), and VAT number (GB 817 5629 08). This level of transparency is excellent and is a strong indicator of a legitimate business operation in the UK. They also link to “Terms and Conditions,” “Privacy Policy,” and “Cookie Policy,” which are standard for online retailers. This commitment to legal compliance and providing accessible information about their operations is a positive aspect. However, corporate responsibility extends to the products offered. While they are a retailer and not necessarily the manufacturers, their decision to stock certain items implies a degree of endorsement or facilitation of their use.

Customer Experience and Support: What the Website Suggests

The customer experience is often defined by the ease of interaction with a website, the clarity of information, and the accessibility of support channels. Glow.co.uk appears to prioritise these aspects, though a deeper look is always warranted.

Navigating the Ordering Process and Payment Options

The website structure suggests a straightforward ordering process. Products are well-categorised, and detailed product pages seem to be in place. The mention of “Basket” and “Checkout” links indicates a standard e-commerce flow. The footer links to “Ordering and Payment Options,” which is a crucial section for consumers to understand the various methods available and any associated terms. Typically, legitimate UK retailers offer common payment gateways like credit/debit cards (Visa, Mastercard), PayPal, and sometimes other digital payment solutions. Without direct interaction, it’s assumed these are secure and widely accepted.

Delivery Information and Returns Policy

Glow.co.uk prominently displays “Free Delivery Over £50” and “Fast dispatch & Express delivery available,” which are strong incentives for online shoppers. A dedicated “Delivery Information” page is linked in the footer, which should detail shipping costs, estimated delivery times, and geographical restrictions. Similarly, a clear “Customer Services Area” and “Terms and Conditions” link would contain details regarding returns, refunds, and exchanges. A reliable return policy is a hallmark of a trustworthy retailer, ensuring customer satisfaction and recourse in case of faulty or unsuitable products. For instance, according to UK consumer rights, customers generally have a 14-day cooling-off period for online purchases, allowing returns even without a specific reason, as outlined by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 [Gov.uk – Consumer Contracts].

Customer Service Accessibility and Reviews

The website provides a prominent phone number (0345 505 9090) and states “Call Us. We’re Helpful! Mon-Fri 9:00-17:00,” indicating direct phone support during business hours. This is a significant plus, as many online-only retailers rely solely on email or chat. There’s also a “Contact The Glow Company” link for other enquiries. The “Our Customer Comments” section, while internal, shows a willingness to display customer feedback. However, for a comprehensive assessment, it’s always advisable to check independent review platforms like Trustpilot or Google Reviews, as these provide a more unbiased view of customer satisfaction and common issues. A general search for “glow.co.uk reviews” might reveal external feedback that could offer additional insights into the actual customer service experience. Beyondtelevision.co.uk Review

Security and Privacy: Protecting Your Data on Glow.co.uk

In the digital age, the security and privacy of personal and financial data are paramount. Users need assurance that their interactions with an online platform are protected.

Website Security Protocols (HTTPS)

A quick check reveals that Glow.co.uk uses HTTPS, which is indicated by the padlock icon in the browser’s address bar. This signifies that all data transmitted between your browser and the website is encrypted, protecting sensitive information like login credentials, personal details, and payment information from being intercepted by malicious actors. This is a fundamental security requirement for any e-commerce site and a strong indicator of a secure connection. For context, as of 2023, over 95% of Google Chrome page loads were over HTTPS, highlighting its widespread adoption and importance [Google Transparency Report – HTTPS Usage].

Privacy Policy and Data Handling

Glow.co.uk provides a clear link to its “Website Privacy Policy” and “Cookie Policy” in the footer. A comprehensive privacy policy should detail:

  • What data is collected: Personal information (name, address, email), browsing data (IP address, cookies).
  • How data is used: Order processing, customer service, marketing (with consent).
  • How data is stored and protected: Security measures in place.
  • Third-party sharing: If data is shared with partners (e.g., delivery services, marketing platforms).
  • User rights: Rights to access, correct, or delete their data (in compliance with GDPR in the UK).
    Reviewing these policies is crucial for users to understand how their personal information is managed and to ensure it aligns with their privacy expectations. Given the legal landscape in the UK, businesses are typically required to adhere to the General Data Protection Regulation (GDPR), which sets stringent rules for data protection.

Comparing Glow.co.uk with Competitors

Understanding Glow.co.uk’s standing often involves benchmarking it against other players in the lighting and novelty market. While direct head-to-head comparisons require more granular data on pricing and specific product features, a general overview can highlight their unique selling propositions.

Glow.co.uk vs. General Home & Garden Retailers

Compared to large general home and garden retailers like B&Q or Homebase, Glow.co.uk has a more specialised focus. While B&Q and Homebase offer a broad range of DIY, garden, and home improvement products, their lighting sections might be less diverse in terms of novelty items, sensory lighting, or party supplies. Glow.co.uk’s strength lies in its niche specialisation in “glow” related products, offering a depth of selection that general retailers may lack. This specialisation can be a double-edged sword, attracting a dedicated customer base but potentially missing out on those seeking a one-stop-shop experience.

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Glow.co.uk vs. Speciality Lighting/Novelty Shops

Against other speciality lighting or novelty shops, Glow.co.uk’s primary differentiator is its established presence since 2002 and its explicit focus on “glow” products. Websites like Lighting Direct might focus more on traditional indoor and outdoor lighting fixtures, while novelty shops might concentrate on niche collectibles or temporary party items. Glow.co.uk attempts to bridge this gap by offering both practical lighting solutions and a significant range of novelty and party products. However, as noted previously, the “Glow Party” aspects, particularly those explicitly promoting items like “GIN Neon Sign,” are a distinct feature that diverges from ethical considerations. The existence of a dedicated wholesale section (e.g., “Wholesale Glow Sticks”) also suggests a business model that caters to events and parties, which inherently carries certain ethical implications regarding the types of gatherings these products are used for.

Addressing Concerns and Finding Ethical Alternatives

Given the ethical considerations surrounding certain product categories on Glow.co.uk, it’s important to guide consumers towards alternatives that better align with Islamic principles. The key is to distinguish between permissible and impermissible items and to seek out retailers that prioritise ethical sourcing and product offerings.

Identifying Impermissible Products and Categories

The primary areas of concern on Glow.co.uk from an Islamic ethical perspective include:

  • “Barware”: Explicitly promoting alcohol consumption, which is strictly forbidden. The “GIN Neon Sign” is a prime example.
  • “Glow Party” related items that facilitate impermissible activities: While a light-up football or glow sticks for children are fine, products specifically designed for or heavily associated with nightclubs, excessive music, or mixed-gender parties that lack proper Islamic etiquette are to be avoided. This includes many “Disco Lighting” elements and certain “UV Neon Wear” that might be used for immodest display.
  • “Gothic, Spiritual, & Magic” collection: This category needs careful scrutiny. If it includes symbols or items related to idolatry, paganism, fortune-telling, or black magic, it is strictly forbidden. Even if intended as mere decoration, proximity to such themes can be problematic.
  • “Film, TV & Games” related merchandise: While general merchandise is fine, if it promotes content with explicit sexuality, violence, or themes contrary to Islamic values, it would be discouraged.

Finding Ethical Retailers and Products

For consumers seeking to adhere to Islamic ethical guidelines, the process involves: M.beefeater.co.uk Review

  1. Filtering products: Focus on functional, educational, or aesthetically pleasing items that do not facilitate impermissible activities.
  2. Prioritising purpose: Choose products that enhance a home environment respectfully, support children’s wholesome development, or provide practical utility.
  3. Seeking certified Halal alternatives: While “halal” certification is more common for food and consumables, the principle extends to other products and services. For instance, a “Himalayan Salt Lamp” from a company known for fair trade and ethical labour practices would be preferred.
  4. Supporting businesses with ethical missions: Look for companies that explicitly state their commitment to ethical sourcing, sustainable practices, or products that foster positive values. While Glow.co.uk doesn’t explicitly promote an ethical mission from an Islamic perspective, individual product choices can still be made responsibly.

For permissible lighting and decor, consider:

  • Retailers specialising in home essentials with a focus on functionality and family-friendly designs.
  • Artisan shops offering handmade decor with Islamic geometric patterns or calligraphy (without animate figures).
  • Educational toy stores that focus on STEM, creativity, and skill development.

Strategic Insights for Glow.co.uk’s Future (from an ethical perspective)

While Glow.co.uk is a well-established retailer, there’s a strategic opportunity for them to consider broadening their appeal to a segment of the market that prioritises ethical consumption, especially from a faith-based perspective.

Potential for Ethical Product Expansion

Glow.co.uk could strategically expand its product lines within clearly permissible categories. For instance:

  • Energy-efficient home lighting: Deepening their range of eco-friendly and smart lighting solutions.
  • Educational toys and sensory items: Expanding beyond current offerings to include more STEM-focused kits, Islamic educational toys (e.g., Arabic letter puzzles, prayer mats for children), and sensory tools that aid development without any questionable elements.
  • Modest home decor: Curating collections of decorative items that align with minimalist aesthetics, natural themes, or abstract art (e.g., landscapes, geometric patterns) that avoid figurative representations.
  • Outdoor and camping gear: Expanding on practical and durable equipment for family-friendly outdoor activities.
    By clearly segmenting their offerings and perhaps even creating dedicated “Ethical Living” or “Family-Friendly” sections, Glow.co.uk could attract new customer demographics without alienating their existing base.

Considerations for Marketing and Positioning

For Glow.co.uk, if they were to pivot or expand with ethical considerations in mind, their marketing strategy would need to adapt. This could involve:

  • Highlighting permissible products: Emphasising their range of solar lights, children’s toys, and functional home lighting.
  • Responsible advertising: Ensuring that marketing campaigns for party-related items do not feature or imply impermissible activities (e.g., alcohol consumption, excessive music, immodest dress).
  • Community engagement: Engaging with diverse communities and understanding their ethical consumer needs.
  • Transparency in product descriptions: Clearly stating the purpose and materials of products, allowing consumers to make informed choices that align with their values.

This strategic approach could not only broaden their customer base but also enhance their brand reputation as a responsible and inclusive retailer in the competitive UK market. Macbrookgas.co.uk Review

FAQ

What is Glow.co.uk?

Glow.co.uk is an online independent retailer based in the UK, established in 2002, specialising in a wide range of lighting products, including solar lights, home lighting, fairy lights, as well as sensory products, children’s toys, and party supplies.

Are Glow.co.uk products ethically permissible in Islam?

Based on the website’s offerings, while many products like solar lights, general home lighting, and educational toys are ethically permissible, certain categories such as “Barware,” some “Glow Party” items, and the “Gothic, Spiritual, & Magic” collection raise concerns due to their association with activities or themes contrary to strict Islamic ethical guidelines (e.g., alcohol consumption, polytheism, superstition).

Does Glow.co.uk offer a discount code?

The homepage text mentions “Be the first to know about exclusive discounts and latest products!” with a prompt to subscribe. This suggests that discount codes might be available through their newsletter or special promotions, but no specific active discount code is prominently displayed on the homepage.

How do I login to my Glow.co.uk account?

You can access your account by clicking on the “My Account” link, typically found in the header of the Glow.co.uk website. This will direct you to a login page where you can enter your credentials.

Is honey-glow.com related to Glow.co.uk?

No, based on the provided homepage text for Glow.co.uk, there is no direct indication or mention of a relationship or affiliation with “honey-glow.com.” They appear to be separate entities. Primesteam.co.uk Review

What is Glow Box Co UK?

The provided text for Glow.co.uk does not mention “Glow Box Co UK.” Therefore, there is no direct information linking these two entities based solely on the Glow.co.uk homepage.

Is glowrecipe.com affiliated with Glow.co.uk?

No, the homepage text for Glow.co.uk does not indicate any affiliation or connection with “glowrecipe.com.” They operate in different product niches (lighting vs. skincare).

What kind of products does glow-worm.co.uk offer?

The provided text for Glow.co.uk does not contain information about “glow-worm.co.uk.” “Glow-worm” is typically known for heating and boiler systems in the UK, suggesting no direct relation to Glow.co.uk’s lighting and novelty products.

Does glowsticks.co.uk redirect to Glow.co.uk?

The Glow.co.uk homepage includes a link stating “See our dedicated Glow Sticks website.” This implies that “glowsticks.co.uk” might be a related or subsidiary site focusing specifically on glow sticks, or at least a site they endorse for that product category.

What services does glowlighting.co.uk provide?

The provided text for Glow.co.uk does not offer any information regarding “glowlighting.co.uk.” It is not mentioned as an affiliated or related entity. Better.co.uk Review

How transparent is Glow.co.uk about its company details?

Glow.co.uk is quite transparent, providing its physical address (Unit 3 Faraday Close, Harworth, Doncaster, DN11 8RU), contact phone number (0345 505 9090), company registration number (04827875), and UK VAT number (GB 817 5629 08) in its footer.

What payment options are available on Glow.co.uk?

While specific payment methods are not listed on the homepage, the presence of an “Ordering and Payment Options” link in the footer suggests that detailed information on accepted payment types (likely including major credit/debit cards and potentially PayPal) is available there.

Does Glow.co.uk offer international shipping?

The homepage mentions “Free Delivery Over £50” and “Fast dispatch & Express delivery available,” but details about international shipping are not immediately clear. This information would typically be found on their “Delivery Information” page.

What is Glow.co.uk’s return policy?

Glow.co.uk links to “Terms and Conditions” and “Customer Services Area” in its footer. These sections are expected to contain detailed information regarding their returns, refunds, and exchange policies, in line with UK consumer rights.

How can I contact Glow.co.uk customer service?

You can contact Glow.co.uk customer service by phone at 0345 505 9090, available Monday to Friday from 9:00 to 17:00. There’s also a “Contact The Glow Company” link for other enquiries. Ieta.co.uk Review

What kind of “Sensory” products does Glow.co.uk offer?

Glow.co.uk offers a range of sensory products including sensory lighting (projectors, light panels, bubble tubes), sensory equipment (pods, tents, play tables, mirrors), and sensory toys (liquid timers, light-up toys, fidget toys, messy play items).

Does Glow.co.uk sell wholesale products?

Yes, Glow.co.uk has a dedicated “Wholesale” section, offering wholesale glow sticks, light-up toys, and promotional glow products for businesses and fundraising.

Are there any educational toys on Glow.co.uk?

Yes, Glow.co.uk offers educational toys such as the “Build Your Own Solar Powered Bug Kit,” “Solar Power Space Exploration Kit,” and “Potato Clock Kit – Fun Educational Science Toy for Kids.”

What types of “Lava Lamps” are available on Glow.co.uk?

Glow.co.uk offers a wide choice of “Lava Lamps” by Blob Lamps®, including Vintage, Modern, and Rocket designs, as well as specific “Lava Lamp Bulbs.”

Does Glow.co.uk sell outdoor furniture?

Yes, Glow.co.uk sells “Light Up Furniture & Garden Furniture,” including items like “Light Up Mood Curved Table” and “Colour Change Outdoor Cube Seat.” Simpleglaze.co.uk Review

What is the delivery timeframe for Glow.co.uk orders?

The website mentions “Fast dispatch & Express delivery available.” Specific delivery timeframes would be detailed on their “Delivery Information” page.

Are there any items related to “Halloween” or similar festivities on Glow.co.uk?

While “Christmas Theme” and “Festive Garden Lights & Projectors” are mentioned, the homepage does not explicitly list “Halloween” or similar specific Western festivities. However, many general “Glow Party” items could be used for such occasions.

Does Glow.co.uk offer products for pets?

Yes, Glow.co.uk has a category specifically for “Glow For Pets,” indicating they offer products designed for animals.

Can I find solar security lights on Glow.co.uk?

Yes, Glow.co.uk offers “Solar Security Lights & PIR” under its extensive “Solar Lighting” categories.

Is there a physical store for Glow.co.uk?

The website indicates its address as “Unit 3 Faraday Close, Harworth, Doncaster, DN11 8RU,” which is a company unit. It does not explicitly state having a retail physical store for direct customer shopping, operating primarily as an online retailer. Capitalone.co.uk Review



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