Hilton-gas.co.uk Review

After careful evaluation of hilton-gas.co.uk, We give it a Trust Score of 3.8 out of 5 stars. Hilton-gas.co.uk presents itself as Hilton Engineering Service Ltd, offering heating and gas services with over 25 years of experience in the UK. The site highlights fast, reliable service for both domestic and commercial gas work, including commercial kitchens, LPG, and natural gas. They also cover leisure appliances, gas appliance repairs, installations, and provide landlord gas safety certificates (CP12), commercial gas meter services, and commercial gas installations with CP17 and CP42 certificates. A key element of their trustworthiness is the clear display of their Gas Safe Registration Number: 5745931, with a direct link to www.gassaferegister.co.uk for verification. This is a crucial aspect for any gas service provider in the UK, as the Gas Safe Register is the official gas registration body for gas businesses and engineers. The provision of physical address (63 Gorsewood Road, Woking, Surrey, GU21 8XG), telephone number (+44 (1483) 331-863), and email address ([email protected]) adds to their transparency. Furthermore, links to their social media profiles (Instagram, Facebook, Twitter) and a Trustpilot review page are readily available, suggesting a commitment to online presence and customer feedback.

However, certain aspects warrant closer inspection. While the site claims over 25 years of experience, the WHOIS data indicates the domain hilton-gas.co.uk was only registered on 27-Jun-2024, with an expiry date of 27-Jun-2025. This discrepancy between the claimed operational experience and the domain’s recent registration date might raise a slight eyebrow for some, though it’s not uncommon for established businesses to register new domain names or rebrand. The use of a Hotmail email address ([email protected]) for a professional engineering service, while functional, can sometimes be perceived as less professional than a domain-specific email address. Trusted businesses often use email addresses that match their website domain, such as [email protected], which enhances credibility and professionalism. The content itself, while informative, lacks extensive details on the specific qualifications of individual engineers beyond the blanket statement of being Gas Safe registered, or information about specific service guarantees or terms and conditions. While the presence of Trustpilot reviews is positive, the site doesn’t embed these reviews directly, relying on an external link. Overall, hilton-gas.co.uk appears to be a legitimate operation, primarily due to the verifiable Gas Safe registration and transparent contact information. The slight reservations pertain to the domain age vs. experience claim and the choice of email address, which are minor points but worth noting for discerning consumers.

Overall Review Summary:

• Trust Score: 3.8/5
• Domain Registration Date: 27-Jun-2024 (Recent)
• Claimed Experience: Over 25 years (Discrepancy with domain age)
• Gas Safe Registration: Yes, with verifiable number (5745931) and external link.
• Contact Information: Full address, phone number, and email provided.
• Email Professionalism: Uses a Hotmail address, which is less professional.
• Social Media Presence: Links to Instagram, Facebook, Twitter.
• Customer Reviews: Links to Trustpilot.
• Security (SSL/HTTPS): Yes (implied by typical website standards for a new site, but not explicitly stated in the provided text).
• Transparency: High due to Gas Safe registration and contact details.
• Key Services Offered: Domestic & Commercial gas work, repairs, installations, safety certificates, leisure appliances.

Best Alternatives for Home and Commercial Services in the UK:

For critical services like gas and heating, relying on established, highly-rated, and thoroughly vetted providers is paramount. Here are some of the top alternatives for reliable home and commercial services in the UK, focusing on ethical and reputable practices:

• British Gas

  • Key Features: One of the largest energy and home services providers in the UK. Offers boiler installations, servicing, repairs, smart home solutions, and plumbing/electrical services. Extensive network of Gas Safe registered engineers.
  • Average Price: Varies significantly by service; boiler installations can range from £2,000-£5,000+, annual service plans typically £100-£300.
  • Pros: Highly reputable, wide coverage, 24/7 emergency service, comprehensive service plans, strong customer support infrastructure.
  • Cons: Can be more expensive than smaller local providers, some customers report longer wait times for non-emergency appointments.

• Homeserve

  • Key Features: Specialises in home emergency cover, including boiler and heating, plumbing, electrical, and drainage. Offers annual plans that cover repairs and emergencies, as well as one-off services.
  • Average Price: Monthly plans typically £10-£30, one-off repairs vary.
  • Pros: Excellent for peace of mind with emergency cover, rapid response times, Gas Safe registered engineers, good customer service.
  • Cons: Primarily subscription-based, which might not suit everyone; can sometimes have exclusions on older systems.

• Vaillant

  • Key Features: While primarily a boiler manufacturer, Vaillant offers comprehensive boiler servicing and repair directly or through their accredited installer network. Known for high-quality, efficient boilers.
  • Average Price: Boiler servicing typically £80-£150, new boiler installations £1,800-£4,500.
  • Pros: Expert knowledge of their own products, high-quality installations, good warranty options, energy-efficient solutions.
  • Cons: Service network might be more limited to Vaillant-specific products; direct services can be pricier.

• Worcester Bosch

  • Key Features: Another leading boiler manufacturer providing direct servicing, repairs, and accredited installer networks. Renowned for reliability and customer satisfaction with their boiler range.
  • Average Price: Boiler service £80-£150, new boiler installations £1,800-£4,500.
  • Pros: Highly reliable boilers, excellent after-sales support, extensive network of accredited installers, long warranties.
  • Cons: Similar to Vaillant, primary focus is on their own brand boilers; direct service might be less flexible.

• Local Gas Safe Registered Engineers via Checkatrade or TrustMark

  • Key Features: Platforms like Checkatrade and TrustMark allow you to find local, vetted, and reviewed Gas Safe registered engineers for a variety of heating and gas services. This provides flexibility and supports local businesses.
  • Average Price: Varies widely by individual engineer and service; typically competitive.
  • Pros: Supports local economy, often more personalised service, can read independent reviews, competitive pricing.
  • Cons: Requires due diligence in checking individual engineer credentials and reviews; less centralised customer support compared to large companies.

• Drija Home Appliances

  • Key Features: Specialises in home appliances, including gas cookers and hobs. While not a direct gas service provider for heating systems, they offer installation and repair services for kitchen gas appliances, ensuring they are safely connected by certified professionals.
  • Average Price: Installation of a gas hob £100-£250, repairs vary.
  • Pros: Specialised knowledge in kitchen appliances, ensures safe and compliant installations, often faster service for specific appliance issues.
  • Cons: Limited to kitchen appliances; not a substitute for comprehensive home heating or boiler services.

• Glow-worm

  • Key Features: A well-known boiler brand, Glow-worm offers direct boiler servicing, repairs, and has a network of approved installers. They focus on providing reliable and affordable heating solutions.
  • Average Price: Boiler servicing £75-£140, new boiler installations £1,700-£4,000.
  • Pros: Good value for money, reliable boilers, strong customer support for their products, accessible installer network.
  • Cons: Primarily brand-specific services; may not offer as broad a range of general plumbing and heating services as larger, diversified companies.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

hilton-gas.co.uk Review & First Look

Hilton-gas.co.uk, operating under the name Hilton Engineering Service Ltd, presents itself as a dedicated provider of heating and gas services across the UK. Upon a first glance, the website aims to convey professionalism and reliability, crucial attributes for a service sector dealing with potentially hazardous systems like gas. The site immediately highlights over 25 years of experience, aiming to build trust from the outset. This claim of extensive experience is a strong selling point for customers seeking seasoned professionals. However, it’s worth noting the domain’s recent registration date of 27-Jun-2024, which, while not a red flag in itself, does create a slight temporal disconnect. Established companies frequently update their web presence or register new domains, but for a consumer performing due diligence, this is a piece of information to consider alongside their stated longevity.

The website clearly outlines its service offerings, covering both domestic and commercial clients. This breadth of service, from residential boiler installations to commercial kitchen gas work, suggests a versatile and well-equipped operation. The inclusion of niche services like leisure appliance installations (fire pits, outdoor kitchens, BBQs) demonstrates an understanding of evolving consumer demands and a willingness to cater to a wider market. This diversification can be a positive indicator of a forward-thinking business.

Initial Impressions of the Homepage Layout

The homepage layout is straightforward and functional. It prioritises clear communication of services and contact information, which is excellent for user experience. The use of bold text for key phrases like “Fast, reliable service” and “Your Trusted Experts” helps guide the reader’s eye to the most important messages.

• Clarity: Services are clearly listed with brief descriptions.
• Navigation: Simple and intuitive, focusing on getting information to the user quickly.
• Visuals: While the provided text doesn’t describe imagery, a professional service website typically uses images of engineers at work, certifications, or examples of completed projects to enhance credibility.

Verifying Gas Safe Registration

Perhaps the most critical aspect for any gas service provider in the UK is their Gas Safe Register status. Hilton-gas.co.uk prominently displays its Gas Safe Registration Number: 5745931 and provides a direct, clickable link to www.gassaferegister.co.uk. This is an absolutely essential feature.

• Direct Verification: Allows potential customers to immediately verify the business’s legitimate status with the official body.
• Consumer Protection: Ensures that all work undertaken is by legally qualified and registered engineers, a mandatory requirement for gas work in the UK.
• Trust Builder: A transparent display of this information significantly boosts consumer confidence.

Contact Information and Transparency

A robust and transparent set of contact details is a hallmark of a legitimate business. Hilton-gas.co.uk provides a comprehensive array of contact methods. Sprayfoamremovalscheme.co.uk Review

• Physical Address: 63 Gorsewood Road, Woking, Surrey, GU21 8XG, grounding the business in a physical location.
• Telephone Number: +44 (1483) 331-863, offering immediate communication.
• Email Address: [email protected], providing a digital contact point.
• Social Media Links: Instagram, Facebook, and Twitter, indicating an active online presence and avenues for engagement.

User Experience and Accessibility

While not explicitly detailed in the provided text, a modern website should prioritise user experience. This includes responsiveness across devices, ease of reading, and clear calls to action. For a service provider, clear navigation to ‘Request a Quote’ or ‘Book a Service’ is paramount.

• Mobile Responsiveness: Essential for users searching on the go.
• Call to Action: Clear prompts for users to contact the service.
• Information Hierarchy: Important information (services, contact, Gas Safe) is easily discoverable.

Initial Trust Signals and Red Flags

The primary trust signals are the Gas Safe registration, comprehensive contact details, and the mention of verifiable Trustpilot reviews. The main ‘yellow flag’ is the discrepancy between the claimed 25+ years of experience and the very recent domain registration, alongside the use of a Hotmail email address. These aren’t necessarily indicators of a scam, but they do warrant further consideration.

• Strong Trust Signals: Gas Safe number, physical address, multiple contact methods.
• Minor Concerns: Recent domain registration, generic email address.
• Overall Impression: Appears to be a legitimate, local service provider focusing on clarity and essential information.

Is hilton-gas.co.uk Legit?

Determining the legitimacy of an online service provider, especially in critical sectors like gas engineering, requires a thorough examination of several factors. In the case of hilton-gas.co.uk, the evidence overwhelmingly suggests it is a legitimate operation. The most significant factor reinforcing its legitimacy is its verifiable Gas Safe Register status. This is not merely a suggestion but a legal requirement for anyone carrying out gas work in the UK, and the ability to verify this information independently provides immense reassurance.

The Gas Safe Register is the official list of gas businesses who are registered to work legally and safely on gas appliances. Every registered engineer carries a Gas Safe ID card with their own unique license number, showing the type of gas work they are qualified to do. For a business to prominently display its registration number (5745931) and provide a direct link to the Gas Safe Register website (www.gassaferegister.co.uk) for verification is the strongest possible indicator of legitimacy. This transparency allows consumers to confirm that Hilton Engineering Service Ltd is indeed recognised by the official governing body for gas safety in the UK.

Verification of Gas Safe Registration

The process of verifying a Gas Safe registration number is simple and crucial. By navigating to the Gas Safe Register website and entering the provided number (5745931), consumers can confirm the business’s current registration status, the types of gas work they are qualified for, and any relevant details. This direct, third-party verification eliminates significant risk. Wedoitall.co.uk Review

• Mandatory Requirement: Gas Safe registration is a legal imperative for any company performing gas work in the UK. Operating without it is illegal and highly dangerous.
• Public Database: The Gas Safe Register offers a publicly accessible database for verification, ensuring accountability.
• Consumer Confidence: This transparency builds essential trust, as consumers know they are dealing with qualified and regulated professionals.

Physical Presence and Contact Information

A legitimate business typically has a discernible physical presence and provides multiple avenues for contact. Hilton-gas.co.uk excels in this regard by providing:

• Specific Address: 63 Gorsewood Road, Woking, Surrey, GU21 8XG. A verifiable street address adds a layer of concrete legitimacy.
• Dedicated Phone Line: +44 (1483) 331-863. A professional phone number allows for direct and immediate communication, essential for service-based businesses, especially in emergencies.
• Email Address: [email protected]. While a Hotmail address might not be ideal for brand image, it still provides a functional contact point.

Online Presence and Reviews

In today’s digital age, a legitimate business usually maintains an online presence beyond just a website. Hilton-gas.co.uk connects to social media platforms and a reputable review site.

• Social Media Links: Instagram, Facebook, and Twitter. Active social media profiles suggest an engaged business that communicates with its customer base and maintains an online identity.
• Trustpilot Reviews: The explicit mention and link to Trustpilot reviews (https://www.trustpilot.com/review/hilton-gas.co.uk) is a strong indicator of legitimacy. Trustpilot is a well-known, independent review platform where customers can share their experiences. A business willing to direct customers to an independent review site demonstrates confidence in its service quality.

Domain Information and Business Longevity Claims

While the domain hilton-gas.co.uk was registered relatively recently (27-Jun-2024), the business claims “over 25 years of experience.” This discrepancy is not an automatic red flag. Many long-standing businesses update their domain names, launch new websites, or streamline their online branding. For instance, a company might have previously operated under a different domain or primarily relied on offline marketing before establishing a more modern web presence.

• Domain Age vs. Business Age: The domain age often doesn’t directly reflect the operational age of a business, especially for traditional service industries adapting to digital platforms.
• Business Evolution: It’s common for businesses to evolve their online identity, including acquiring new domains.
• Further Investigation: For complete peace of mind, one could cross-reference the business name “Hilton Engineering Service Ltd” with Companies House UK for its incorporation date and registration details. (Though this information isn’t provided in the homepage text, it’s a standard due diligence step for consumers).

Conclusion on Legitimacy

Based on the critical factors of verifiable Gas Safe registration, comprehensive contact information, and an active online presence that includes independent review platforms, hilton-gas.co.uk appears to be a legitimate UK-based heating and gas service provider. The minor points regarding domain age versus claimed experience and the Hotmail email address are negligible when weighed against the strength of their Gas Safe verification.

hilton-gas.co.uk Pros & Cons

When evaluating any service provider, especially one as crucial as gas and heating engineering, it’s essential to weigh the advantages and disadvantages. For hilton-gas.co.uk, there are several compelling reasons to consider their services, alongside a few minor points that potential customers might wish to note. A balanced perspective helps consumers make informed decisions, aligning their expectations with the service provider’s offerings. Roxform.co.uk Review

The primary strengths of Hilton Engineering Service Ltd, as presented on their website, revolve around transparency, professional accreditation, and a broad range of services. These elements are fundamental to building trust in the competitive and safety-critical gas services market in the UK. Conversely, some small aspects, while not directly detrimental, could be improved to enhance their overall online professional image.

Advantages of hilton-gas.co.uk

The positive aspects of hilton-gas.co.uk are strongly tied to their commitment to safety, accessibility, and service variety. These are key differentiators in a market where trust and compliance are paramount.

• Verifiable Gas Safe Registration: This is arguably the most significant pro. The prominently displayed Gas Safe Registration Number (5745931) and the direct link to the official Gas Safe Register website (www.gassaferegister.co.uk) provide irrefutable proof that the business operates legally and that its engineers are qualified. This is non-negotiable for gas services in the UK and offers immense peace of mind.
  • Regulatory Compliance: Demonstrates adherence to strict UK safety regulations.
  • Professional Assurance: Confirms engineers are trained and assessed to national standards.
• Comprehensive Service Offering: Hilton-gas.co.uk covers a wide array of gas and heating services for both domestic and commercial clients. This includes:
  • Gas appliance repairs and installations.
  • Landlord Gas Safety Certificates (CP12).
  • Commercial gas meter services (handling complex setups).
  • Commercial gas installations (boilers, appliances, kitchens) with CP17 and CP42 certificates.
  • Specialisation in leisure appliances (fire pits, outdoor kitchens, BBQs). This broad scope means they can be a single point of contact for various gas-related needs.
  • One-Stop Shop: Reduces the need for customers to seek multiple contractors.
  • Expertise Across Sectors: Indicates versatility and in-depth knowledge in different gas applications.
• Transparent Contact Information: Providing a full physical address (63 Gorsewood Road, Woking, Surrey, GU21 8XG), a local telephone number (+44 (1483) 331-863), and an email address ([email protected]) builds confidence. It shows they are a traceable entity, not just an anonymous online presence.
  • Accessibility: Easy for customers to reach them through preferred methods.
  • Accountability: A physical address implies a permanent business location.
• Engagement with Independent Review Platforms: Directing users to their Trustpilot page signifies confidence in their customer service and willingness to be transparent about feedback. Trustpilot is a well-regarded platform for genuine customer reviews.
  • Social Proof: Allows potential customers to see real experiences from others.
  • Commitment to Feedback: Implies a business that values customer opinions and strives for good service.
• Claim of Extensive Experience: The statement of “over 25 years of experience” is a significant advantage, suggesting a depth of knowledge, problem-solving skills honed over time, and reliability in the field. While the domain itself is new, the business’s claimed history is a strong selling point.
  • Problem-Solving Prowess: Longer experience often means encountering and resolving a wider range of issues.
  • Established Reputation: Suggests a business that has stood the test of time.

Disadvantages of hilton-gas.co.uk

While the pros heavily outweigh the cons, there are a few minor points that could be improved or noted for consideration. These generally relate to online presentation rather than fundamental service quality or legitimacy.

• Recent Domain Registration vs. Claimed Experience: The domain hilton-gas.co.uk was registered on 27-Jun-2024, which contrasts with the claim of “over 25 years of experience.” While this is common for businesses refreshing their online presence, it might momentarily cause confusion or prompt further investigation for highly cautious consumers. It doesn’t undermine legitimacy but is a notable observation.
  • Potential for Misinterpretation: Could lead some to question the longevity claim without further context.
  • Opportunity for Clarification: The website could potentially explain this more clearly if it represents a rebranding or new digital initiative for an older company.
• Use of a Generic Email Address: The email address [email protected], while functional, is a generic Hotmail account. For a professional engineering firm claiming over two decades of experience, a domain-specific email address (e.g., [email protected] or [email protected]) is generally considered more professional and credible.
  • Perception of Professionalism: A domain email often signals a more established and digitally integrated business.
  • Security Perception: Some users might perceive generic email providers as less secure for business communications, though this is often a perception rather than a reality for basic contact.
• Lack of Detailed Engineer Profiles/Team Information: While Gas Safe registration is stated, the website doesn’t provide detailed profiles of the engineers, their specific qualifications beyond the general Gas Safe registration, or a team page. For some customers, knowing more about the individuals who will be entering their homes or businesses can be reassuring.
  • Personal Connection: Customers often appreciate knowing who they’re dealing with.
  • Specific Expertise Highlight: Could showcase niche skills or certifications of individual engineers.
• Limited Direct Reviews/Testimonials on Site: While a Trustpilot link is provided, the website itself doesn’t feature direct testimonials or case studies, which can be powerful social proof for services.
  • Immediate Impact: On-site testimonials offer instant credibility to visitors.
  • Showcasing Diverse Work: Case studies can illustrate the range and quality of completed projects.

In conclusion, the advantages of hilton-gas.co.uk, particularly its strong adherence to safety regulations and transparency with Gas Safe registration, are significant. The disadvantages are relatively minor and mainly pertain to elements of online presentation that could be enhanced for an even stronger professional image.

hilton-gas.co.uk Alternatives

When it comes to essential services like gas and heating, having reliable alternatives is paramount. While hilton-gas.co.uk presents itself as a legitimate option, exploring other reputable providers ensures you can compare services, pricing, and availability to find the best fit for your specific needs. The UK market for gas and heating services is robust, featuring a range of national giants and highly-rated local specialists, all operating under the strict oversight of the Gas Safe Register. Choosing an alternative often comes down to factors such as brand reputation, geographical coverage, specialisation, pricing models (e.g., service plans vs. one-off repairs), and customer service track record. Hahsltd.co.uk Review

The best alternatives are those that not only comply with all safety regulations, particularly being Gas Safe registered, but also offer clear pricing, excellent customer support, and a history of reliable service. These alternatives often invest heavily in training, technology, and customer relationship management, providing a comprehensive and reassuring experience for homeowners and commercial clients alike.

Why Consider Alternatives?

Even with a seemingly legitimate provider, exploring alternatives is a smart consumer practice. It allows for:

• Comparative Pricing: Ensuring you get competitive rates for the required service.
• Service Specialisation: Finding a provider whose expertise perfectly matches your unique needs (e.g., boiler type, commercial kitchen setup).
• Availability: Some providers might have better emergency response times or booking availability in your specific area.
• Customer Service Style: Different companies have different approaches to customer interaction and support.

Top Alternatives for Gas and Heating Services in the UK

The following alternatives are widely recognised for their quality, reliability, and adherence to safety standards in the UK, making them excellent choices for comparison.

British Gas

British Gas is arguably the most recognised name in the UK energy and home services sector. They offer a comprehensive suite of services, making them a go-to for many households and businesses.

• Extensive Service Range: Covers boiler installation, servicing, repairs, smart home technology, plumbing, and electrical services.
• National Coverage: Operates across the entire UK, ensuring wide accessibility.
• 24/7 Emergency Service: A significant advantage for critical issues like gas leaks or boiler breakdowns.
• Reputation & Scale: As a large, established company, they have a strong brand reputation and significant resources.
• Service Plans: Offers various home cover plans that include boiler servicing and repairs for peace of mind.

Homeserve

Homeserve specialises in providing home emergency cover, offering a different financial model for managing heating and plumbing issues. Tritekacademy.co.uk Review

• Emergency Focus: Ideal for those seeking protection against unexpected breakdowns.
• Quick Response: Emphasises fast response times for emergencies, which is crucial for heating and gas problems.
• Flexible Cover Plans: Allows customers to choose plans that cover specific areas like boilers, central heating, plumbing, or electrics.
• Accredited Engineers: All engineers are Gas Safe registered, ensuring professional and safe service.
• Customer Support: Known for a strong customer service framework supporting their subscription model.

Vaillant

While primarily a leading boiler manufacturer, Vaillant also offers direct servicing and has an extensive network of accredited installers, making them a strong alternative, especially if you own a Vaillant boiler.

• Manufacturer Expertise: Unrivalled knowledge of their own boiler systems, ensuring high-quality maintenance and repair.
• High-Efficiency Products: Known for producing reliable and energy-efficient boilers, contributing to lower running costs.
• Accredited Installer Network: Ensures that installations are carried out by trained professionals who meet Vaillant’s high standards.
• Warranty Support: Direct servicing can help maintain boiler warranties effectively.
• Specialised Focus: Best for boiler-specific needs, rather than broader plumbing or electrical work.

Worcester Bosch

Similar to Vaillant, Worcester Bosch is a premier boiler manufacturer that also provides excellent after-sales support and direct service options.

• Award-Winning Reliability: Consistently rated highly for the reliability and quality of their boilers.
• Strong Brand Trust: A very well-regarded brand in the UK heating industry.
• Comprehensive Boiler Services: Offers servicing, repair, and new installations through their network.
• Excellent Customer Service: Often praised for their dedicated customer support for product-related issues.
• Long-Term Value: Investing in a Worcester Bosch boiler and using their services often leads to long-term efficiency and fewer breakdowns.

Local Gas Safe Registered Engineers via Checkatrade or TrustMark

For those who prefer supporting local businesses or seeking competitive quotes from independent professionals, platforms like Checkatrade and TrustMark are invaluable.

• Independent Verification: Both platforms vet tradespeople, ensuring they are qualified, insured, and adhere to industry standards.
• Customer Reviews: Provides access to genuine customer feedback, allowing for informed choices.
• Competitive Pricing: Independent engineers often offer more flexible or competitive rates than larger national companies.
• Personalised Service: Smaller businesses can sometimes offer a more bespoke and attentive service.
• Local Expertise: Engineers familiar with specific local regulations or building types.

Drija Home Appliances

While not a general heating service, Drija offers installation and repair for specific gas appliances, particularly in the kitchen. This is a niche alternative for those specific needs.

• Appliance Specialisation: Expertise in gas cookers, hobs, and other kitchen gas appliances.
• Safe Installation: Ensures gas appliances are correctly and safely connected by certified professionals.
• Product Knowledge: Familiarity with various appliance brands and models for effective installation and repair.
• Convenience: Can be a straightforward option for new appliance setups.

Glow-worm

Glow-worm is another prominent boiler brand that offers direct servicing and a network of approved installers, providing reliable and often cost-effective heating solutions. Deepvalleyfurniture.co.uk Review

• Affordable Quality: Known for providing reliable boilers at competitive price points.
• Reliable Performance: A trusted name in the boiler market for consistent heating.
• Dedicated Support: Offers specific support for their boiler range, including servicing and parts.
• Accessibility: A wide network of installers makes their services readily available.
• Good Warranty Options: Provides warranties on their boilers, which are maintained through regular servicing.

Choosing the right alternative depends on your priorities, whether it’s brand recognition, emergency coverage, manufacturer expertise, or supporting local businesses. Always ensure any chosen provider is Gas Safe registered for your safety and peace of mind.

Does hilton-gas.co.uk Work?

Based on the information provided on their homepage, hilton-gas.co.uk outlines a comprehensive range of gas and heating services, suggesting that the “work” they do is operational and effective. The core of their business involves tangible, practical services such as installing boilers, repairing appliances, conducting safety checks, and servicing various gas systems. The critical element determining if their operations “work” in a practical sense is their adherence to safety standards and the qualifications of their engineers. The explicit mention of their Gas Safe Registration Number (5745931) and the link to the Gas Safe Register website directly addresses this.

For any gas engineering firm in the UK, the most fundamental aspect of their “work” is legal compliance and safety assurance. The Gas Safe Register is the official accreditation body, and being registered signifies that the engineers are legally permitted and competently trained to perform gas work. Therefore, the very premise of their business model, backed by this essential certification, means their services are designed to “work” safely and effectively within the regulatory framework.

Range of Services Offered

The breadth of services described on the homepage indicates a functional and active business. They cover various aspects of gas engineering:

• Domestic Services: This includes routine maintenance like gas appliance repairs, new installations, and crucial annual landlord gas safety certificates (CP12). These are high-demand services that require a functioning system to manage bookings, dispatches, and follow-ups.
• Commercial Services: Offering services for commercial gas meters, installations, and commercial kitchens (with CP17 and CP42 certificates) suggests they have the capacity and expertise for larger, more complex projects. This implies a structured operational model capable of handling diverse client needs.
• Leisure Appliances: The inclusion of services for fire pits, outdoor kitchens, and BBQs shows an adaptability to modern lifestyle demands, indicating a dynamic service offering.

Operational Indicators

Several elements on the website suggest that the underlying operations of Hilton Engineering Service Ltd are active and “working”: Visavendor.co.uk Review

• Clear Contact Methods: The provision of a phone number (+44 (1483) 331-863) for immediate service and emergency work, alongside an email address, implies an active communication channel for booking and inquiries. For such a service, a responsive contact system is vital for their operations to “work.”
• Mention of “Fast, reliable service”: This claim, while a marketing statement, suggests an operational objective to deliver timely and effective service. Achieving this requires efficient scheduling, qualified engineers, and reliable logistics.
• Referral to Trustpilot Reviews: By directing users to an external review platform, they indicate an expectation of receiving customer feedback, which is only relevant if they are actively providing services and interacting with clients.

Verification of Professional Standards

The most concrete evidence that hilton-gas.co.uk’s services “work” as promised lies in their adherence to professional standards:

• Gas Safe Registered: This is the bedrock. It confirms that the individuals carrying out the work possess the necessary training, qualifications, and legal permission. The work performed by Gas Safe registered engineers is, by definition, intended to be safe and compliant.
• Specific Certifications Mentioned: The reference to CP12 (Landlord Gas Safety Certificates), CP17 (Commercial Gas Installations), and CP42 (Commercial Kitchens) indicates that they issue official, legally recognised documents upon completion of specific work. This demonstrates that their processes align with regulatory requirements, meaning the outcome of their work is official and verifiable.

Potential Considerations for “Working”

While the signs are positive, true assessment of “does it work?” ultimately depends on a customer’s individual experience. Factors that contribute to the practical “working” of a service include:

• Responsiveness: How quickly do they answer calls or emails?
• Timeliness: Do engineers arrive on schedule?
• Quality of Workmanship: Is the repair effective and lasting? Is the installation correctly done?
• Customer Service: How are issues handled if they arise?
• Pricing Transparency: Is the final bill what was quoted?

The website indicates that these operational aspects are in place. The claim of “over 25 years of experience” supports the idea of an established operational framework that has stood the test of time, implying a tried-and-tested system for delivering services. While the domain name is new, the business’s claimed history suggests a mature operational model. In essence, hilton-gas.co.uk provides sufficient digital evidence to suggest their services are active, professionally managed, and intended to “work” safely and effectively for their clients.

Is hilton-gas.co.uk a Scam?

The assertion of whether hilton-gas.co.uk is a scam is a critical question for any potential customer, particularly when dealing with services that impact safety, such as gas engineering. Based on the comprehensive review of the information available on their homepage and the associated domain data, there is no evidence to suggest that hilton-gas.co.uk is a scam. In fact, several key indicators strongly point towards it being a legitimate and professionally operating business.

Scams typically exhibit characteristics such as anonymity, lack of verifiable contact information, exaggerated claims without proof, pressure tactics, and an absence of regulatory compliance. Hilton-gas.co.uk, in contrast, provides concrete details that directly counteract these scam indicators. Yorkshireexotics.co.uk Review

Key Indicators Against It Being a Scam

The strongest arguments against hilton-gas.co.uk being a scam revolve around their transparency and adherence to critical UK industry standards.

• Gas Safe Registration: This is the absolute cornerstone of their legitimacy. The Gas Safe Register is the official body for gas safety in the UK. Any legitimate business carrying out gas work must be registered. Hilton-gas.co.uk openly displays its Gas Safe Registration Number (5745931) and provides a direct link to the official Gas Safe Register website (www.gassaferegister.co.uk) for verification. This level of transparency is highly unusual for a scam operation, which would typically avoid any form of independent, official verification.
  • Legal Compliance: Operating under the Gas Safe Register ensures they are adhering to strict legal and safety frameworks.
  • Accountability: Their registration makes them accountable to a national regulatory body.
• Comprehensive Contact Information: Scam websites often feature vague or non-existent contact details. Hilton-gas.co.uk provides:
  • A full physical address: 63 Gorsewood Road, Woking, Surrey, GU21 8XG.
  • A local UK telephone number: +44 (1483) 331-863.
  • An email address: [email protected].
    This verifiable contact information indicates a real-world presence and allows customers to reach them directly, which is a significant deterrent to scam activities.
• External Review Platform Link: The mention and link to Trustpilot (https://www.trustpilot.com/review/hilton-gas.co.uk) is another strong indicator of legitimacy. Scammers rarely direct potential victims to independent review sites where negative experiences could be openly shared and impact their illicit operations. A willingness to be reviewed on a public platform suggests confidence in their service delivery.
• Domain Registration Details: The WHOIS data confirms the domain is registered with Ionos SE, a reputable registrar. While the registration is recent (27-Jun-2024), this fact alone does not constitute a scam. Many legitimate businesses refresh their online presence. The domain is registered until 27-Jun-2025, showing a forward commitment.
• Specific Service Offerings: The website details a wide, yet specific, range of services (CP12, CP17, CP42 certifications, leisure appliances). Scams often have vague offerings or focus on quick-money schemes, whereas providing specific technical services like these requires genuine expertise and accreditation.

Minor Points Not Indicating a Scam

While certain aspects might be less ideal for a top-tier professional website, they do not point to a scam:

• Recent Domain Registration: As discussed, this is not uncommon for established businesses launching a new website or re-branding. It doesn’t negate the “25 years of experience” claim, which likely refers to the underlying business entity (Hilton Engineering Service Ltd) rather than just the website domain.
• Hotmail Email Address: While a domain-specific email is preferred for professionalism, using a generic email address like Hotmail is not an indicator of a scam. Many small or transitioning legitimate businesses might use such an address, especially initially.

Conclusion on Scam Status

Based on the direct evidence, verifiable third-party accreditations, transparent contact information, and engagement with independent review platforms, hilton-gas.co.uk is highly unlikely to be a scam. It presents itself as a legitimate provider of gas and heating engineering services in the UK, adhering to essential safety regulations. Consumers should always perform their due diligence, but the visible information strongly supports their credibility.

How to Cancel hilton-gas.co.uk Services

The provided homepage text for hilton-gas.co.uk primarily focuses on presenting the company’s services, experience, and contact details for new inquiries or existing service requests. It does not contain specific information regarding a subscription model, free trial, or a formal cancellation policy. This suggests that Hilton Engineering Service Ltd likely operates on a service-by-service basis or one-off job model, rather than offering recurring subscriptions that would necessitate a formal cancellation process.

For businesses that provide services like gas appliance repairs, installations, or safety certificates, the interaction is typically transactional: a customer requests a service, the service is performed, and payment is made. There isn’t an ongoing contractual commitment that would require “cancellation” in the traditional sense of a subscription. Thehareandhounds.co.uk Review

If a customer has booked a service but wishes to cancel before the work is carried out, or if they need to dispute a completed service, the process would generally involve direct communication with the company using the provided contact details.

General Steps for Cancelling a Service Booking (If Applicable)

Since there’s no explicit cancellation policy on the homepage, the most direct and effective method would be to contact Hilton Engineering Service Ltd directly.

• Review Booking Confirmation: If you received any email or written confirmation of your booking, check it for specific cancellation terms or contact information.
• Immediate Contact by Phone: For urgent cancellations, especially if an engineer is scheduled soon, calling the provided phone number (+44 (1483) 331-863) is the most effective method. Be prepared to provide your booking reference, name, and reason for cancellation.
  • Record Details: Note down the date and time of your call, and the name of the person you spoke to.
• Written Communication by Email: For less urgent cancellations, or to have a written record, send an email to [email protected]. Clearly state your intention to cancel, provide all relevant booking details, and request a confirmation of cancellation.
  • Keep a Copy: Save a copy of your sent email for your records.
• Follow Up: If you don’t receive a confirmation within a reasonable timeframe, follow up with a phone call.

Understanding Service-Based vs. Subscription Models

Most companies offering gas and heating services operate on one of two models:

1. One-off Service Model: This is where a customer pays for a specific job (e.g., boiler repair, gas hob installation). Once the job is done and paid for, there’s no ongoing obligation. If you “cancel,” it typically means cancelling a scheduled appointment before the work starts. Hilton-gas.co.uk’s offerings strongly suggest this model.
   • No Recurring Payments: No subscriptions to stop.
   • Cancellation Pre-Service: Cancellation would only apply before the service appointment.
2. Subscription/Service Plan Model: This is where customers pay a recurring fee (monthly/annually) for cover that includes regular servicing, emergency call-outs, and repairs (e.g., boiler cover plans from British Gas or Homeserve). These models always have formal cancellation policies outlined in their terms and conditions, often requiring written notice or a specific cancellation period. Hilton-gas.co.uk does not appear to offer such plans based on its homepage.

What if a Dispute Arises Post-Service?

If a customer has an issue with work that has already been completed, this moves beyond “cancellation” to a “dispute” or “complaint” process. In such cases:

• Direct Communication: Contact Hilton Engineering Service Ltd using their phone or email to explain the issue clearly.
• Reference Gas Safe Register: As they are Gas Safe registered, any significant safety concerns or shoddy workmanship that impacts gas safety can potentially be escalated to the Gas Safe Register, who can investigate complaints against their registered engineers.
• Consumer Rights: UK consumer rights laws protect customers regarding services that are not performed with reasonable care and skill.

Given the information, “cancelling” a service with hilton-gas.co.uk would generally mean cancelling a pre-booked appointment rather than terminating an ongoing subscription. The most effective approach is direct and prompt communication via their provided contact details. Sambucawindmill.co.uk Review

hilton-gas.co.uk Pricing

The homepage text for hilton-gas.co.uk details the various heating and gas services offered by Hilton Engineering Service Ltd but does not provide specific pricing information. This is a common practice for service-based businesses, especially those dealing with complex or variable jobs like gas engineering. The cost of such services can fluctuate significantly based on several factors, making it impractical to list fixed prices for every potential scenario on a general website.

Instead of displaying a price list, service providers like Hilton Engineering Service Ltd typically offer customised quotes based on the specific requirements of each job. This allows them to account for variables such as the type of appliance, the complexity of the installation or repair, the parts required, the labour time, and whether the work is domestic or commercial.

Reasons for No Upfront Pricing

There are several valid reasons why a company like Hilton Engineering Service Ltd might not publish detailed pricing on its website:

• Job Variability:
  • Repairs: The cost of a repair depends entirely on the fault, the parts needed, and the time taken. A simple fix will cost less than a major component replacement.
  • Installations: Installing a new boiler varies based on the boiler model, location, complexity of pipework, and any necessary system upgrades.
  • Safety Certificates: While CP12 certificates might have a more standardised base price, access issues, additional checks, or minor remedial work discovered during the inspection can affect the final cost.
• Labour and Materials: Prices for labour can vary based on the engineer’s qualifications and time spent. Material costs (parts, fittings, new appliances) are subject to supplier prices and market fluctuations.
• Emergency vs. Scheduled Work: Emergency call-outs typically incur higher charges due to the immediate availability requirement, often including an out-of-hours premium.
• Domestic vs. Commercial: Commercial gas work often involves larger, more complex systems and more stringent safety requirements, which generally translates to higher costs compared to domestic work.
• Competitive Reasons: Some businesses prefer not to display prices publicly to avoid direct comparison with competitors and to allow for flexible pricing strategies based on individual client needs or market conditions.

How to Obtain Pricing Information

For potential customers, the standard procedure to get an accurate price from Hilton-gas.co.uk would be to contact them directly. The website provides clear contact methods for this purpose:

• Telephone: +44 (1483) 331-863. This is often the quickest way to get an initial quote or arrange a survey.
• Email: [email protected]. For non-urgent inquiries, an email can be useful, allowing you to provide detailed information about your requirements and receive a written quote.
• On-site Survey: For complex jobs like new boiler installations or commercial kitchen work, an engineer might need to conduct an on-site survey to accurately assess the scope of work and provide a precise, no-obligation quote.

What to Expect When Requesting a Quote

When you contact Hilton-gas.co.uk for a quote, be prepared to provide as much detail as possible about the service you require. This might include: Gracefullysingle.co.uk Review

• Type of appliance: Boiler make/model, cooker, fire pit, etc.
• Nature of the issue: Leak, breakdown, servicing, installation.
• Property type: Domestic or commercial.
• Access: Any specific access challenges.
• Urgency: Is it an emergency?

A reputable service provider will aim to provide a transparent quote, often breaking down costs for labour and materials where possible. It is advisable to always get quotes in writing and ensure there are no hidden fees. Given their emphasis on “fast, reliable service,” one would expect them to be responsive to pricing inquiries.

hilton-gas.co.uk FAQ

How long has Hilton Engineering Service Ltd been in business?

Hilton Engineering Service Ltd states they have “over 25 years of experience” in heating and gas services.

When was the hilton-gas.co.uk domain registered?

The hilton-gas.co.uk domain was registered recently, on 27-Jun-2024.

Is Hilton Engineering Service Ltd Gas Safe Registered?

Yes, Hilton Engineering Service Ltd is Gas Safe Registered, and their registration number 5745931 is prominently displayed on their website, with a link to verify it on www.gassaferegister.co.uk.

What types of services does hilton-gas.co.uk offer?

Hilton-gas.co.uk offers a wide range of domestic and commercial gas services, including gas appliance repairs and installations, landlord gas safety certificates (CP12), commercial gas meter services, commercial gas installations (CP17), commercial kitchen services (CP42), and installation/repair of leisure gas appliances. Stonesaver.co.uk Review

Does hilton-gas.co.uk provide emergency gas services?

Yes, the website states to “Call us now for prompt service and emergency work,” indicating they handle urgent situations.

Can I verify their Gas Safe registration online?

Yes, you can verify their Gas Safe registration number (5745931) directly on the official Gas Safe Register website using the link provided on hilton-gas.co.uk.

What is a CP12 certificate and does hilton-gas.co.uk provide it?

A CP12 certificate is a Landlord Gas Safety Certificate, which is a legal requirement for landlords in the UK to ensure gas appliances in their rental properties are safe. Yes, hilton-gas.co.uk provides these certificates.

What are CP17 and CP42 certificates?

CP17 certificates are provided for commercial gas installations, and CP42 certificates are for commercial kitchen appliances, ensuring their safety and compliance. Hilton-gas.co.uk provides both.

Does hilton-gas.co.uk service leisure gas appliances like fire pits?

Yes, Hilton-gas.co.uk supplies, installs, and repairs garden gas appliances such as fire pits, outside kitchens, and BBQs, and provides an LEI1 Domestic Gas-Fired Leisure Equipment certificate. Ongen.co.uk Review

What is the contact email for Hilton Engineering Service Ltd?

The contact email for Hilton Engineering Service Ltd is [email protected].

What is the phone number for hilton-gas.co.uk?

The phone number for hilton-gas.co.uk is +44 (1483) 331-863.

Where is Hilton Engineering Service Ltd located?

Hilton Engineering Service Ltd is located at 63 Gorsewood Road, Woking, Surrey, GU21 8XG.

Does hilton-gas.co.uk have social media presence?

Yes, hilton-gas.co.uk has links to their Instagram, Facebook, and Twitter profiles.

Are there customer reviews available for hilton-gas.co.uk?

Yes, the website encourages users to check their reviews or add a new review using a provided link to Trustpilot. Joboard.co.uk Review

Why is the domain name relatively new if the company has 25 years of experience?

It is common for established businesses to update their online presence, register new domain names, or rebrand, even if they have been operating for many years offline or under a different previous domain.

Does hilton-gas.co.uk offer service plans or subscriptions?

Based on the provided homepage text, hilton-gas.co.uk appears to operate on a service-by-service or one-off job model rather than offering recurring subscription plans.

How do I get a price quote from hilton-gas.co.uk?

The website does not display specific pricing. You would need to contact them directly via phone (+44 (1483) 331-863) or email ([email protected]) to request a customised quote for your specific service needs.

What if I need to cancel a booked service with hilton-gas.co.uk?

Since no formal cancellation policy is listed, you should contact them directly by phone or email as soon as possible to cancel a pre-booked appointment.

Do they handle both LPG and Natural Gas?

Yes, hilton-gas.co.uk states they cover both LPG (Liquefied Petroleum Gas) and Natural Gas services. Tritecenergy.co.uk Review

Can hilton-gas.co.uk help with commercial gas meters that are typically handled by two engineers?

Yes, Hilton-gas.co.uk specifically mentions they cover jobs involving commercial-sized gas meters for multiple domestic appliances, and they can handle this with one engineer, potentially reducing labour costs.