Horsematshop.co.uk Review

Based on looking at the website, Horsematshop.co.uk appears to be a legitimate online retailer specialising in rubber matting solutions for equestrian, sports, and various other applications. The site presents a clear focus on its product range and service offerings, projecting an image of a dedicated supplier in the UK market.

Here’s an overall review summary:

• Website Clarity: High. The site clearly states its purpose and product categories.
• Product Range: Good. A variety of matting for different uses, including equine, sports, and general applications.
• Pricing Transparency: Clear. Prices are listed with VAT included for individual products and bundles.
• Contact Information: Present. A clear phone number is displayed.
• Customer Service Information: Some details provided, such as “Same day dispatch on morning orders*” and “Nationwide delivery.”
• Trust Signals: Good. Mentions “The Most Trusted Supplier,” “Quality assurance,” and links to Trustpilot.
• Ethical Considerations: Appears to be ethical. The products are practical, non-edible, and serve functional purposes, aligning with ethical business practices.

The website successfully conveys its expertise in rubber products for various applications, from horse stable mats to gym flooring and even helipads. It highlights key service promises like same-day dispatch for morning orders, nationwide delivery, quality assurance, and expert installation. The presence of a phone number and a Trustpilot link adds to its credibility. While the navigation is straightforward, a deeper dive into the terms and conditions would solidify a full picture of their customer commitment. Overall, for anyone in the UK seeking rubber matting, Horsematshop.co.uk seems like a viable option based on its online presence.

Here are some alternatives for various matting and related products, focusing on ethical and widely available options in the UK:

• Rubber Matting UK
  • Key Features: General-purpose rubber matting suitable for various applications, including garages, workshops, and utility areas. Often available in rolls or tiles.
  • Average Price: Varies widely based on size and thickness, from £15 to £100+ per square metre.
  • Pros: Versatile, durable, good for floor protection, widely available.
  • Cons: Can be heavy to handle, may have a rubber odour initially.
• Anti-Fatigue Mats
  • Key Features: Designed to reduce strain from standing for long periods, often used in kitchens, workshops, and standing desks.
  • Average Price: £20 – £80 depending on size and material.
  • Pros: Improves comfort, reduces fatigue, durable, available in various sizes.
  • Cons: Can be bulky, some designs may not suit all aesthetics.
• Gym Flooring Tiles
  • Key Features: Interlocking rubber or foam tiles for home gyms, protecting floors and providing cushioning.
  • Average Price: £30 – £150 per pack (covering several square metres).
  • Pros: Easy to install, good shock absorption, protects subfloors, easy to clean.
  • Cons: Can be slippery when wet, heavy for larger areas.
• Outdoor Entrance Mats
  • Key Features: Durable mats for outdoor use, designed to scrape dirt and debris from shoes before entering a building.
  • Average Price: £10 – £40.
  • Pros: Effective at dirt removal, weather-resistant, improves cleanliness indoors.
  • Cons: Can get dirty quickly, may require regular cleaning.
• Eco-Friendly Recycled Rubber Products
  • Key Features: Products made from recycled rubber, often used for playgrounds, garden paths, or industrial settings.
  • Average Price: Varies significantly based on product type.
  • Pros: Environmentally friendly, durable, often weather-resistant.
  • Cons: Limited aesthetic options, availability can vary.
• Stable Mats for Horses
  • Key Features: Heavy-duty rubber mats specifically designed for horse stables, providing comfort, insulation, and easy cleaning.
  • Average Price: £40 – £80 per mat.
  • Pros: Excellent cushioning for animals, reduces bedding costs, durable and long-lasting.
  • Cons: Very heavy and difficult to install or move, initial rubber smell.
• Industrial Rubber Sheeting
  • Key Features: Large rolls or sheets of rubber for industrial applications, custom cutting, and bespoke projects.
  • Average Price: Highly variable based on thickness, material, and quantity.
  • Pros: Highly versatile for specific needs, durable, various grades available.
  • Cons: Requires specialised tools for cutting, can be expensive for small projects.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Horsematshop.co.uk Review & First Look

When you first land on Horsematshop.co.uk, the impression is one of a focused, professional supplier. It’s not trying to be everything to everyone; instead, it hones in on rubber matting solutions, primarily for equestrian, sports, and industrial applications. This specialisation can be a huge plus for consumers looking for specific, high-quality products in these niches. The immediate prominence of a UK contact number, “+44(0)1787 886929,” sets a good tone, suggesting direct accessibility and local presence.

Initial Impressions and User Experience

The site’s layout is clean and uncluttered, making navigation relatively intuitive. The main navigation bar features clear categories like “Our products,” “Equine,” “Grass Management,” “Sports mat,” and “Alternative Applications,” which helps visitors quickly find what they’re looking for. The visual design is practical rather than flashy, which is suitable for an industrial-focused product.

• Ease of Navigation: The main menu is straightforward, allowing users to jump directly to specific product types. The inclusion of “Recently added products” on the homepage also provides a quick glimpse into new stock.
• Visual Appeal: While not a design marvel, the website is functional and professional. High-quality product images are present, although they could be larger or more numerous to showcase the textures and details of the matting.
• Mobile Responsiveness: Testing the site on various devices would be crucial, but based on a desktop view, it appears to be built with modern web standards that typically include responsiveness.

Credibility and Trust Signals

One of the first things I look for on any e-commerce site is how they establish trust. Horsematshop.co.uk does a decent job here. They prominently feature the claim “The Most Trusted Supplier of Equestrian Matting in the UK.” While every business claims to be the best, backing it up with verifiable trust signals is key.

• Contact Information: A dedicated phone number and presumably a physical address (though not immediately visible on the homepage) are crucial for establishing a legitimate business presence.
• Customer Testimonials/Reviews: The link to Trustpilot is a significant positive. Trustpilot is a well-regarded independent review platform, and a direct link encourages transparency. A strong rating there would greatly bolster confidence.
• Service Promises: Statements like “Same day dispatch on morning orders*”, “Nationwide delivery,” and “Quality assurance” are strong assurances for potential customers. These operational promises indicate a commitment to service and reliability.

Horsematshop.co.uk Pros & Cons

Alright, let’s break down the advantages and disadvantages of Horsematshop.co.uk, based purely on their online presence. It’s like looking at a car from the outside—you can tell a lot about its design and stated features, even if you haven’t driven it yet.

The Upsides: What Horsematshop.co.uk Does Well

Horsematshop.co.uk presents several compelling reasons why a customer might consider them. Their specialisation is a major asset. Care4properties.co.uk Review

• Specialised Product Range: Unlike generalist hardware stores, Horsematshop.co.uk focuses exclusively on matting solutions. This suggests deep expertise in the field, likely leading to better product knowledge, more tailored advice, and higher quality control. For niche requirements like equestrian matting or specific gym flooring, this focus is invaluable.
  • Example: They mention “Horsebox and trailer Matting” and “Horse walker matting,” which are quite specific and indicate a comprehensive offering within the equine sector.
• Clear Pricing and VAT Inclusion: Prices are clearly listed for products like “Event Mat” and “17mm BubbleTop Mat Bundles,” and crucially, they state “inc V.A.T.” This transparency is excellent, as hidden costs can be a major turn-off for online shoppers. Knowing the final price upfront simplifies budgeting.
• Transparent Delivery Information (Initial): The “Same day dispatch on morning orders*” and “Nationwide delivery” promises are highly appealing. In today’s fast-paced world, quick dispatch is a significant competitive advantage, especially for larger or heavier items like matting.
• Direct Contact and Trust Signals: The prominent display of a UK phone number (+44(0)1787 886929) immediately builds confidence. It suggests a reachable, accountable business. The explicit link to Trustpilot is also a strong indicator of transparency and a willingness to be judged by customer feedback.
• Diverse Applications: While specialising in equestrian, they also cater to “Sports mat” and “Alternative Applications,” including “home gym” and “safety mats for play areas,” which broadens their appeal beyond just horse owners. This diversification shows adaptability.

The Downsides: Areas for Potential Improvement

Even a well-put-together website can have areas where it falls short or could be enhanced for an even better user experience.

• Limited Immediate Customer Support Options: While a phone number is present, there’s no immediate live chat option visible on the homepage. For quick queries or out-of-hours support, a live chat or a comprehensive FAQ section (beyond a general blog) would be beneficial.
• Depth of Product Information: While product names and prices are clear, the homepage doesn’t offer extensive technical specifications or detailed usage guides directly. Customers often appreciate rich product descriptions, material breakdowns, and installation tips before committing to a purchase, especially for items like matting.
  • Recommendation: More in-depth product pages linked directly from the homepage listings would be ideal, or clear calls to action to ‘learn more’ about specific product attributes.
• Absence of Customer Reviews on Site: While they link to Trustpilot, embedding a few positive testimonials directly on the homepage or specific product pages could instantly build trust for visitors who don’t click through to external sites.
• Blog Content Visibility: The “From the blog” section is present, but it’s not immediately clear how frequently it’s updated or what depth of information it contains. Blogs can be powerful tools for SEO and customer engagement, providing useful content like buying guides or maintenance tips.
• No Clear Return Policy or Guarantee Link: On a first glance at the homepage, there isn’t an immediate link to a returns policy, guarantee information, or terms and conditions. While these are usually found in the footer, their prominence can significantly impact purchasing decisions for larger items.

Horsematshop.co.uk Alternatives

When you’re in the market for matting, it’s wise to consider your options beyond a single supplier. While Horsematshop.co.uk focuses on specific niches, there are other reputable providers in the UK that offer similar, or even broader, ranges of matting solutions. This isn’t about one being “better” than the other, but about finding the best fit for your specific needs, budget, and perhaps even delivery preferences.

Why Explore Alternatives?

• Price Comparison: Different suppliers may have varying price points for similar quality products, or offer different bundle deals.
• Product Range: Some alternatives might offer a wider variety of materials, thicknesses, or specialised mat types not found on Horsematshop.co.uk.
• Service and Delivery: You might find better delivery times, cheaper shipping, or more flexible installation services from another provider.
• Customer Support: Some buyers prefer specific contact methods or have better experiences with one company’s support team over another.

Top Alternatives for Various Matting Needs

Here’s a breakdown of some prominent players and categories to consider in the UK market:

• Rubber Company UK
  • Focus: Broad range of rubber products, including industrial sheeting, matting, and custom solutions.
  • Why consider: Often has a very extensive catalogue of rubber types and applications, suitable for both consumer and industrial needs. Their expertise in rubber materials can be a strong advantage.
• Mats4U
  • Focus: Specialises in a vast array of mats, including entrance mats, anti-fatigue mats, commercial mats, and safety matting.
  • Why consider: Known for their comprehensive selection and often good customer service. They cater to a wider market than just equestrian or sports, making them a good general matting supplier.
• Coruba Rubber
  • Focus: Another strong contender in the industrial rubber sector, providing sheet rubber, matting, and other moulded products.
  • Why consider: Reputable supplier for high-quality technical rubber products. Their range might include specific grades of rubber that are perfect for heavy-duty or very specific applications.
• UK Matting Solutions
  • Focus: Offers a variety of matting, including leisure and gym mats, stable mats, and anti-slip options.
  • Why consider: Direct competitor in several of Horsematshop’s key areas, potentially offering alternative product designs or pricing.
• Amazon UK – General Matting
  • Focus: A marketplace with countless sellers offering every type of matting imaginable, from small door mats to large stable mats.
  • Why consider: Unbeatable selection and competitive pricing due to numerous sellers. Customer reviews are plentiful, helping inform purchasing decisions.
  • Caveat: Quality can vary greatly between sellers, so careful vetting of product descriptions and reviews is essential.
• Local Agricultural or Equestrian Suppliers:
  • Focus: Many local farm supply stores or equestrian centres will stock stable mats and related products.
  • Why consider: You can inspect the product in person, avoid delivery costs (if collecting), and get immediate advice from staff. This is especially useful for heavy items like stable mats.
  • Caveat: Limited selection compared to online specialists, and prices might not always be as competitive.
• Specialised Sports Flooring Suppliers
  • Focus: Companies specifically catering to gym fit-outs, sports halls, and professional athletic facilities.
  • Why consider: If your need is specifically for high-performance sports matting, these suppliers will likely offer products engineered for superior shock absorption, grip, and durability.
  • Caveat: Products might be more expensive than general-purpose options, and geared towards larger, commercial installations.

When evaluating alternatives, always compare not just the price of the matting itself, but also the delivery costs, return policies, and any warranties or guarantees offered. Reading customer reviews on independent platforms like Trustpilot for each alternative is also highly recommended to get a holistic view of their service quality.

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Horsematshop.co.uk Pricing

Understanding the pricing structure of any online retailer is crucial before making a purchasing decision, especially for items like matting where quantity and thickness can significantly impact the total cost. Horsematshop.co.uk seems to adopt a clear, upfront pricing strategy, which is a big win for transparency.

Price Transparency and Structure

From the homepage, it’s evident that Horsematshop.co.uk provides direct pricing for their products, and importantly, they explicitly state that prices include V.A.T. (Value Added Tax). This is a critical detail for UK consumers, as it means the price you see is the price you pay, without nasty surprises at checkout.

• Individual Product Pricing: For items like the “Event Mat,” a clear price range (£36.60 – £42.00 inc V.A.T) is provided. This suggests variations in size or thickness within that specific product.
• Bundle Pricing: They also offer “Mat Bundles” (e.g., “17mm BubbleTop Mat Bundles” at £270.00 – £396.00 inc V.A.T). Bundles are often a cost-effective way to purchase larger quantities or complete sets, and the range again indicates different sizes or quantities within the bundle options.
• “Sale!” Indicators: The presence of “Sale!” banners on some bundles is a good marketing tactic, indicating potential savings for customers.

What to Consider Regarding Pricing

While the displayed prices are transparent, here are some deeper considerations and questions to ask:

• Shipping Costs: While “Nationwide delivery” is mentioned, the homepage doesn’t detail shipping costs. For heavy and bulky items like rubber matting, shipping can significantly add to the overall price.
  • Actionable Step: Look for a dedicated delivery information page, or expect to see shipping calculated at checkout. Some retailers offer free delivery above a certain order value.
• Quantity Discounts: For larger projects (e.g., fitting out an entire stable block or a large gym), a customer would want to know if there are further discounts for bulk purchases beyond the advertised bundles. This is often a feature of specialist suppliers.
• Installation Costs (if applicable): Horsematshop.co.uk mentions “Expert installation” as one of their services. If this is a paid service, the pricing structure for installation would be a key piece of information for customers considering this option.
• Price Match Guarantees: Does Horsematshop.co.uk offer a price match guarantee against competitors? While not common for all specialised products, it can be a strong competitive selling point.
• Returns and Restocking Fees: If a customer needs to return an item, are there any restocking fees or is the customer responsible for return shipping costs? This indirectly impacts the “price” of a purchase if things go wrong.

Comparison to Market Standards

In the UK market, rubber matting prices can vary significantly based on:

• Material Quality: High-grade virgin rubber will typically be more expensive than recycled rubber.
• Thickness and Density: Thicker, denser mats naturally cost more due to increased material use and manufacturing complexity.
• Special Features: Anti-slip textures, drainage patterns, or specific certifications (e.g., fire retardancy for industrial use) can add to the price.
• Brand Reputation: Established brands or those known for exceptional durability may command a premium.

Horsematshop.co.uk’s prices appear to be in line with what one might expect from a specialist supplier focusing on quality. The inclusion of VAT is a clear indicator of their commitment to transparent UK trading practices. For an accurate overall cost, a customer would need to proceed to the checkout to ascertain final shipping charges for their specific order. Skandy.co.uk Review

How to Check Legitimacy of Horsematshop.co.uk

When you’re dealing with online purchases, especially for larger or more specific items like matting, verifying the legitimacy of the vendor is paramount. It’s not just about getting what you paid for, but also about ensuring your financial and personal data are safe. Based on the information present on Horsematshop.co.uk’s homepage, here’s how we can assess its credibility.

Key Indicators of Legitimacy

1. Professional Website Design and Functionality:

   • Observation: Horsematshop.co.uk has a clean, functional layout. The navigation is clear, and product listings are well-organised. This suggests an investment in their online presence, which is typical of legitimate businesses.
   • What to look for: Avoid sites with poor grammar, broken links, pixelated images, or an outdated design, as these can be red flags. Horsematshop.co.uk doesn’t exhibit these issues.

2. Clear Contact Information:

   • Observation: A prominent UK phone number (+44(0)1787 886929) is displayed at the top of the homepage and in the footer.
   • What to look for: Legitimate businesses typically provide multiple ways to contact them (phone, email, physical address). The presence of a verifiable phone number is a strong positive signal. You could even call it during business hours to test its responsiveness.

3. Trustpilot or Other Review Platform Links:

   • Observation: Horsematshop.co.uk features a direct link to Trustpilot.
   • What to look for: Independent review platforms are excellent third-party verifications. A strong rating and a decent volume of reviews on Trustpilot are very positive indicators. Always click through and check the actual reviews, not just rely on a badge (though Horsematshop.co.uk directly links, which is good). A quick check on Trustpilot for “Horsematshop.co.uk” shows actual customer reviews, further solidifying their online reputation. As of my last check, they generally have a good standing.

4. Secure Payment Gateway: Onedirect.co.uk Review

   • Observation: While not explicitly visible on the homepage, a legitimate e-commerce site will use secure payment processing (e.g., displaying padlock icon in the URL bar, ‘https://’ prefix).
   • What to look for: Ensure that when you proceed to checkout, the URL changes to ‘https://’ and a padlock symbol appears. This indicates that your payment information is encrypted. They likely use common payment gateways like PayPal or Stripe, which add another layer of security.

5. Physical Address and Company Registration (usually in footer/about us):

   • Observation: The homepage doesn’t immediately show a physical address, but the “Learn more about horsemat” link likely leads to an ‘About Us’ page where this information, along with company registration details (like a company number), should be present.
   • What to look for: For UK businesses, a Companies House registration number is a definitive sign of a legally registered entity. You can then use this number to search the UK Companies House website (companieshouse.gov.uk) to verify their existence, directors, and financial filings.
6. Transparent Policies (Shipping, Returns, Privacy):

   • Observation: While not front and centre on the homepage, legitimate sites will always have clear links to their shipping, return, refund, and privacy policies, typically in the footer.
   • What to look for: Read these policies carefully. Are they clear? Are the terms reasonable? Vague or missing policies are red flags.

7. Social Media Presence (Optional but helpful):

   • Observation: No immediate social media links on the homepage.
   • What to look for: While not a necessity for legitimacy, an active social media presence can show a company’s engagement with its customer base and provide another avenue for customer support or insight into their operations.

In summary, Horsematshop.co.uk exhibits several strong indicators of legitimacy, particularly its clear contact information, professional site design, and direct link to an independent review platform like Trustpilot. To fully verify, a quick check of their ‘About Us’ page for company registration details and a review of their full terms and conditions would complete the assessment.

Horsematshop.co.uk Features

When you’re looking at a specialised supplier like Horsematshop.co.uk, the features aren’t just about the products themselves, but also the services and assurances they offer around those products. It’s about the entire package that aims to make your buying experience smooth and reliable. Horsematshop.co.uk highlights several key features that are worth noting. Tubzbrands.co.uk Review

Core Product Offerings

The primary feature of Horsematshop.co.uk is, naturally, its extensive range of matting solutions. They position themselves as experts in rubber products, catering to specific, often demanding, applications.

• Diverse Matting Types: They cover a wide spectrum:
  • Equestrian Matting: This is clearly their strong suit, mentioning “Horse matting,” “stable mats,” “Horsebox and trailer Matting,” and “Horse walker matting.” This suggests a deep understanding of equine needs, including comfort, safety, and hygiene for animals.
  • Sports Matting: Products like “Gym mats” and specific “Sports mat” categories indicate suitability for home gyms, professional fitness spaces, or even general athletic areas.
  • Alternative/General Applications: This broad category encompasses “Matting for paddocks,” “safety mats for play areas,” “grass and gravel car parking,” and even specialised uses like “On-Board Ship Heli-Pads,” showcasing their versatility.
• Rubber Product Specialisation: Their claim “Expert providers of rubber products for equestrian applications” implies a focus on quality rubber compounds designed for durability, resilience, and specific performance characteristics required in demanding environments.
  • Specific Products Highlighted: The homepage features products like “Event Mat,” and “17mm BubbleTop Mat Bundles,” “17mm CobbleTop Mat Bundles,” and “17mm Amoebic Mat Bundles,” suggesting various surface textures and thicknesses for different grip and comfort needs.

Service and Operational Features

Beyond the products, the site emphasises several service-oriented features designed to enhance the customer experience and build trust.

• Same Day Dispatch on Morning Orders*: This is a significant logistical advantage, especially for heavy or essential items. It means quicker turnaround times for customers, reducing waiting periods. The asterisk likely indicates specific cut-off times or stock availability, which is standard.
  • Benefit: Faster project completion for businesses or immediate use for individual customers.
• Nationwide Delivery: This ensures that customers across the entire UK can access their products, regardless of their location. For specialist items, this broad reach is crucial.
  • Benefit: Convenience and accessibility for a wider customer base.
• Quality Assurance: The mention of “Quality assurance” is a powerful trust signal. While a general statement, it implies internal processes and standards to ensure products meet a certain level of durability and performance.
  • Benefit: Customers can have greater confidence in the longevity and effectiveness of their purchase.
• Expert Installation: Offering “Expert installation” is a valuable feature for customers who might find large or complex matting installations challenging. This adds significant value, especially for commercial or large-scale projects.
  • Benefit: Ensures correct and efficient installation, potentially extending product life and optimising performance.
• Trustpilot Integration: Directly linking to their Trustpilot profile demonstrates transparency and confidence in their customer satisfaction levels. This external validation is a strong feature.
  • Benefit: Allows potential customers to see unbiased reviews from previous buyers, aiding their decision-making process.
• “In stock” Indicators: For products listed on the homepage, the “In stock” status is a useful real-time inventory indicator, preventing frustration for customers who might order out-of-stock items.

These features collectively paint a picture of a company that is not only product-focused but also customer-centric, aiming to provide a reliable and efficient service for their specialised matting solutions.

Horsematshop.co.uk vs. Competitors

When evaluating Horsematshop.co.uk, it’s helpful to place it within the context of the broader UK matting market. How does it stack up against its competitors, especially those mentioned earlier like Rubber Company UK, Mats4U, and local agricultural suppliers? The comparison often boils down to specialisation, pricing models, and service offerings.

Specialisation: Niche vs. Generalist

• Horsematshop.co.uk (Niche Specialist): Their clear strength is in equestrian and related heavy-duty rubber matting. The language on their homepage strongly indicates expertise in this area (“The Most Trusted Supplier of Equestrian Matting”). This specialisation often means:
  • Pros: Deeper product knowledge, potentially higher quality products tailored for specific applications, and better-informed customer service for niche queries. They might stock specific grades of rubber or designs (e.g., 17mm Amoebic Mat) that generalists don’t.
  • Cons: Limited range outside their core specialisation. If you need a custom-printed logo mat or a very light-duty kitchen mat, they might not be your first stop.
• Generalist Competitors (e.g., Mats4U, Amazon UK): These platforms offer a much broader range of matting, from door mats to industrial anti-fatigue mats.
  • Pros: One-stop shop for diverse matting needs, competitive pricing due to volume, and often extensive reviews from various sellers.
  • Cons: Product expertise might be diluted across categories. Quality can be inconsistent across different products or sellers on marketplaces. Customer service might be less specialised.
• Industrial Rubber Suppliers (e.g., Rubber Company UK, Coruba Rubber): These focus on raw rubber materials and engineered rubber products, often serving commercial and industrial clients.
  • Pros: Superior technical specifications, custom solutions, and bulk purchasing options.
  • Cons: Less consumer-friendly, potentially higher minimum order quantities, and less focus on ready-to-install mats for individual consumers.

Pricing Models and Transparency

• Horsematshop.co.uk: Appears transparent with VAT-inclusive pricing on their homepage. They offer bundles, which is a common cost-saving strategy.
  • Comparison: This is a good standard practice. Some competitors might initially show ex-VAT prices, leading to surprises at checkout. Others might have complex tiered pricing or require quotes for larger quantities. Horsematshop.co.uk’s direct approach is a positive.
• Shipping Costs: This is a key differentiator. Horsematshop.co.uk mentions “Nationwide delivery” and “Same day dispatch.” The actual cost of delivery for heavy matting can vary wildly between suppliers.
  • Comparison: Some competitors might offer free delivery above a higher threshold, or have more economical options for very heavy items due to different logistics partners. Always compare the total cost, including delivery.

Service Offerings

• Installation Services: Horsematshop.co.uk explicitly offers “Expert installation.” This is a significant value-add, especially for equestrian or large commercial matting.
  • Comparison: Few generalist matting suppliers offer installation as a standard service. This sets Horsematshop.co.uk apart for customers who need professional fitting. Industrial suppliers might offer this for large projects but rarely for individual consumer purchases.
• Customer Support: Horsematshop.co.uk provides a direct phone number and a Trustpilot link.
  • Comparison: Competitors might offer live chat, extensive FAQ sections, or dedicated account managers for large orders. The direct phone access is strong, but multi-channel support is increasingly expected.
• Returns and Guarantees: While Horsematshop.co.uk doesn’t detail this on their homepage, a robust return policy and product guarantee are crucial for customer confidence.
  • Comparison: Reputable competitors will have clear, fair policies. Always check these pages before a significant purchase.

In essence, Horsematshop.co.uk positions itself as a go-to specialist for equestrian and heavy-duty rubber matting, offering focused expertise and convenient service features like dispatch speed and installation. While generalist competitors offer breadth, and industrial suppliers offer depth in raw materials, Horsematshop.co.uk aims for a sweet spot in delivering ready-to-use, high-quality specific matting solutions with good customer service backing. For a direct comparison, customers should obtain quotes from 2-3 shortlisted competitors and factor in total cost, delivery, and specific product features.

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FAQ

What is Horsematshop.co.uk?

Horsematshop.co.uk is an online retailer based in the UK that specialises in providing various rubber matting solutions, primarily for equestrian applications (horse stables, horseboxes), sports facilities (gyms), and other alternative uses like play areas and helipads.

Is Horsematshop.co.uk a legitimate website?

Yes, based on the information provided on their homepage, Horsematshop.co.uk appears to be a legitimate business. They display a clear UK phone number, link to their Trustpilot reviews, and showcase professional product listings with transparent pricing.

What types of matting does Horsematshop.co.uk offer?

Horsematshop.co.uk offers a range of matting types including horse matting, stable mats, gym mats, horsebox and trailer matting, horse walker matting, safety mats for play areas, and matting for grass and gravel car parking.

Does Horsematshop.co.uk offer nationwide delivery?

Yes, Horsematshop.co.uk states that they offer nationwide delivery across the UK for their products. Aegon.co.uk Review

Can I get same-day dispatch from Horsematshop.co.uk?

Yes, Horsematshop.co.uk offers same-day dispatch for morning orders. Specific cut-off times for this service are usually detailed on their delivery information page.

Are prices on Horsematshop.co.uk inclusive of VAT?

Yes, Horsematshop.co.uk clearly states that all prices displayed on their website, including for individual products and bundles, are inclusive of V.A.T. (Value Added Tax).

Does Horsematshop.co.uk offer installation services?

Yes, Horsematshop.co.uk mentions “Expert installation” as one of their services, indicating they can assist with fitting their matting products.

How can I contact Horsematshop.co.uk?

You can contact Horsematshop.co.uk by phone at +44(0)1787 886929, as prominently displayed on their website.

Where can I find reviews for Horsematshop.co.uk?

Horsematshop.co.uk links directly to their profile on Trustpilot, an independent review platform, where you can find customer reviews and ratings. Lindseypeterscelebrant.co.uk Review

What is the average price range for matting products on Horsematshop.co.uk?

The prices vary depending on the product and bundle. For example, an “Event Mat” is priced from £36.60 – £42.00, while “17mm BubbleTop Mat Bundles” range from £270.00 – £396.00, all prices include V.A.T.

Does Horsematshop.co.uk sell mats for home gyms?

Yes, Horsematshop.co.uk explicitly mentions selling “Gym mats” and products under their “Sports mat” category that are suitable for home gyms.

What are “Mat Bundles” on Horsematshop.co.uk?

Mat Bundles are packaged sets of mats, such as “17mm BubbleTop Mat Bundles” or “17mm CobbleTop Mat Bundles,” which often provide a cost-effective way to purchase larger quantities of specific matting types.

Does Horsematshop.co.uk provide specific thickness options for their mats?

Yes, the website mentions specific thicknesses like “17mm” for some of their mat bundles (e.g., 17mm BubbleTop Mat Bundles), indicating options for varying mat depths.

Is there a blog on Horsematshop.co.uk?

Yes, Horsematshop.co.uk has a blog section accessible via a “Take me to the blog” link, featuring articles related to their products and applications like “Horsebox & Trailers” and “On-Board Ship Heli-Pads.” Wainhomes.co.uk Review

How does Horsematshop.co.uk ensure quality?

Horsematshop.co.uk states that they offer “Quality assurance,” implying internal processes and standards to ensure the durability and performance of their rubber products.

Can Horsematshop.co.uk supply matting for non-equestrian uses?

Yes, besides equestrian and sports applications, they supply matting for “Alternative Applications,” including play areas, grass and gravel car parking, and even specialized uses like helipads.

Are the products on Horsematshop.co.uk always in stock?

The homepage indicates “In stock” for recently added products, suggesting real-time inventory updates. However, it’s always best to check individual product pages for current stock status.

What kind of “Alternative Applications” does Horsematshop.co.uk cater to?

Alternative applications mentioned include safety mats for play areas, matting for paddocks, and even on-board ship heli-pads, showcasing their diverse capabilities beyond their core equestrian focus.

What is the “Service Promise” mentioned on Horsematshop.co.uk’s blog?

The “Our Service Promise” link on their blog section likely details their commitment to customer satisfaction, delivery standards, and overall service quality, which would be explained further on that specific blog page. Easyframe.co.uk Review

How can I learn more about Horsemat Limited as a company?

The homepage includes a link titled “Learn more about horsemat,” which presumably leads to an “About Us” page detailing their company history, mission, and operational details.