How to Cancel cerascreen.co.uk Free Trial

Based on the information available on cerascreen.co.uk’s homepage, there is no explicit mention of a “free trial” for their diagnostic test kits or their nutritional coaching services. Their model appears to be direct purchase for test kits and specific coaching packages. This means that users typically buy the product or service outright, rather than initiating a trial period that converts into a paid subscription.

No Indication of a Free Trial

The website’s calls to action focus on “Discover product,” “Learn more,” or direct pricing for test kits. There’s no “Start your free trial” or similar language that would suggest a trial period for any of their core offerings. This is a crucial point because free trials often come with specific terms regarding cancellation to avoid being charged.

What if I misunderstood a “Special Offer” as a Trial?

Sometimes, promotions or introductory offers might be misinterpreted as a “free trial.” For instance, a discounted first test or a bundled package might seem like a trial. In such cases, if you purchased something that you now wish to retract, it falls under their standard return and refund policy rather than a trial cancellation.

• Check Refund Policy: If you’ve purchased a test kit and wish to return it (e.g., if you haven’t used it yet), you would need to refer to cerascreen.co.uk’s refund and returns policy, which would typically be found in their Terms and Conditions or FAQ section. Generally, unused, unopened test kits might be eligible for a refund within a certain timeframe, but this varies significantly by company.
• Contact Customer Support Immediately: If you believe you signed up for something that you wish to cancel immediately after purchase, your best course of action is to contact their customer support via email ([email protected]) or phone (+44 330 822 4289) as soon as possible. Explain your situation clearly and request a cancellation and refund if applicable.

Important Considerations

• Read Terms and Conditions: Always, and I mean always, read the terms and conditions before making any purchase, especially for health-related services or products. This is where companies hide the devil in the details regarding trials, subscriptions, refunds, and cancellations.
• No Hidden Charges (Likely): Since there’s no advertised free trial, it’s unlikely you’ll encounter surprise charges related to a trial period converting to a paid subscription. Your charges should only reflect the direct purchases you’ve made.

In summary, while cerascreen.co.uk doesn’t appear to offer a free trial, any concerns about cancelling a purchase should be directed to their customer support, adhering to their stated return and refund policies.