
Based on looking at the website Jlmutilities.co.uk, it appears to be a legitimate local plumbing and drainage service operating in Northwich, Cheshire, and surrounding areas. The site provides clear information about their services, contact details, and customer testimonials. While it presents itself as a straightforward service provider, some aspects could be strengthened to build even greater trust and transparency.
Here’s an overall review summary:
- Service Legitimacy: Appears legitimate for local plumbing and drainage services.
- Contact Information: Clear phone number and email provided. Physical address available.
- Service Offerings: Well-defined services including drain unblocking, repairs, CCTV surveys, water supplies, and emergency plumbing.
- Customer Testimonials: Several positive testimonials are displayed, though the lack of external verification links is noted.
- Transparency: Lacks direct links to social media, external review platforms, or professional certifications/registrations.
- Pricing Information: No upfront pricing or even typical rate ranges are mentioned, requiring direct contact for quotes.
- Terms and Conditions/Privacy Policy: Not explicitly linked or easily found on the homepage.
- Overall Recommendation: Appears to be a functioning local business, but a more robust online presence with greater transparency regarding external verification, detailed terms, and pricing information would enhance trustworthiness.
The website for JLM Utilities focuses on showcasing its core services and local presence. It highlights 24/7 emergency availability, a family-run business ethos, and over 20 years of experience. The testimonials section provides anecdotal evidence of customer satisfaction, which is a good starting point. However, in today’s digital landscape, a truly trustworthy online presence often includes more than just on-site testimonials. Users typically look for external validation, such as links to Google Reviews, Trustpilot, or industry accreditation bodies, to confirm the authenticity and reliability of a business. The absence of these elements, along with a lack of readily available legal documentation like terms and conditions or a privacy policy, means potential customers must rely solely on the information provided directly on the website. For a service business, especially one dealing with emergencies and potentially significant repairs, establishing comprehensive trust signals is paramount.
Here are some alternatives to consider for finding reliable home service providers in the UK, focusing on transparency and comprehensive vetting processes:
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Amazon.com: Check Amazon for Jlmutilities.co.uk Review
Latest Discussions & Reviews:
- Key Features: Connects homeowners with local tradespeople for various home improvement and repair jobs. Allows users to post jobs and receive quotes. Tradespeople are reviewed by previous customers.
- Average Price: Varies by job, tradespeople provide quotes.
- Pros: Extensive network of tradespeople, customer review system, ability to compare multiple quotes.
- Cons: Quality can vary between tradespeople, platform fees for tradespeople.
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- Key Features: Directory of vetted and monitored tradespeople. Members undergo background checks, and customer reviews are independently verified. Offers a guarantee on work.
- Average Price: Quotes vary by job.
- Pros: Vetting process for tradespeople, verified reviews, guarantee on work (subject to terms), wide range of services.
- Cons: Some services might have higher prices due to vetting costs, not every tradesperson is available in all areas.
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- Key Features: Similar to Rated People, it allows homeowners to post jobs and receive quotes from local tradespeople. Strong emphasis on verified reviews and tradesperson profiles.
- Average Price: Job-specific quotes.
- Pros: Good for finding specific trades, competitive quotes from multiple professionals, detailed tradesperson profiles with reviews.
- Cons: User experience can be hit or miss depending on job complexity, requires homeowners to manage multiple interactions.
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- Key Features: Government-endorsed quality scheme for tradespeople. Only includes businesses that have been thoroughly vetted to meet required standards. Offers consumer protection.
- Average Price: Varies, as it’s a directory of certified businesses rather than a direct service provider.
- Pros: High level of consumer protection, businesses are vetted against government standards, covers a wide range of trades.
- Cons: Fewer immediate quote options, requires more direct contact with listed businesses.
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- Key Features: An endorsement scheme run by the consumer champion Which?. Businesses are assessed and vetted by Which? trading standards professionals.
- Average Price: Quotes vary by service.
- Pros: Rigorous assessment process, strong consumer trust due to Which? backing, clear code of conduct for traders.
- Cons: Limited number of traders in some areas compared to larger platforms, requires direct contact for quotes.
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Local Government Trading Standards (via local council websites)
- Key Features: Many local councils offer ‘Buy With Confidence’ schemes or similar approved trader directories. These schemes often involve background checks and adherence to trading standards regulations.
- Average Price: N/A, as it’s a directory.
- Pros: Directly linked to local government consumer protection, businesses are vetted for compliance, helps support local economy.
- Cons: Varies significantly by council, may not have a wide selection of traders, less centralised than national platforms.
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- Key Features: For certain simple home tasks (e.g., TV mounting, furniture assembly), Amazon offers pre-packaged services with upfront pricing from vetted professionals.
- Average Price: Transparent, upfront pricing for specific tasks.
- Pros: Easy booking process, upfront pricing, Amazon’s customer service backing for issues.
- Cons: Limited to specific, often smaller jobs; not suitable for emergency or complex plumbing/drainage issues.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Jlmutilities.co.uk Review & First Look
When first landing on Jlmutilities.co.uk, the immediate impression is one of a local, family-run business focused on providing essential plumbing and drainage services. The homepage is structured to quickly convey their core offerings: drain unblocking, pipe repairs, CCTV surveys, and emergency plumbing. The design is clean, and the navigation is straightforward, allowing visitors to easily find information about specific services.
The site clearly states its base in Northwich, Cheshire, and lists several surrounding areas it covers, which is crucial for a local service provider. This geographical clarity is a strong point, as it immediately tells potential customers if they are within the service area. The presence of a prominent contact number (07455 149 018) and a “GET A QUOTE” button ensures that initiating contact is simple and direct. The visual elements, though basic, reinforce the practical nature of the business.
Initial Impressions of Jlmutilities.co.uk
The site does a decent job of communicating its purpose: “From blocked drains to full drainage installations, leaking pipes to full cold water plumbing at JLM Utilities you will find an engineer for you.” This headline quickly gets to the point. They also highlight key selling propositions such as “24/7 Emergency Plumbing Services” and “24/7 call-out service,” which are vital for emergency service providers.
Missing Trust Signals on Jlmutilities.co.uk
While the website provides essential information, it lacks several key trust signals that modern consumers, particularly those in the UK, often look for. There are no direct links to external review platforms like Trustpilot, Google Reviews, or Yell.com, where independent customer feedback can be verified. Additionally, the site doesn’t prominently display any professional accreditations or registrations with industry bodies such as the Water Industry Approved Plumbers’ Scheme (WIAPS), Gas Safe Register (though not strictly relevant for drainage, it indicates professional standards), or local trading standards approved schemes (like ‘Buy With Confidence’).
- No External Review Links: Testimonials are on-site only, which, while positive, lack independent verification. A common practice for reputable businesses is to link directly to their Google My Business profile or other third-party review sites.
- Lack of Accreditation Badges: Displaying badges from recognised industry bodies or consumer protection schemes would significantly boost credibility. For example, a business dealing with water supplies might be part of WIAPS.
- Absence of Social Media Presence: There are no readily visible links to Facebook, Instagram, or LinkedIn profiles, which could offer another layer of transparency and customer interaction.
- Limited Legal Information: There are no clear links to a Privacy Policy, Terms and Conditions, or a Refund Policy on the homepage or in the footer, which are standard legal requirements for most online businesses and crucial for consumer confidence.
Jlmutilities.co.uk Features
Jlmutilities.co.uk offers a range of services designed to address common household and commercial drainage and plumbing issues. The website clearly outlines these features, positioning JLM Utilities as a comprehensive solution provider for residents and businesses in Northwich and the surrounding Cheshire area. Understanding these features is key to assessing the utility and scope of their service. 1stclasscars.co.uk Review
Core Service Offerings
The main services highlighted on the JLM Utilities homepage include:
- Drain Unblocking: This is a primary service, addressing everything from minor blockages to severe obstructions. They mention using “modern cleaning technology,” which implies effective and efficient solutions.
- Specifics: Covers sinks, toilets, baths, and exterior drains.
- Emergency: Available for urgent unblocking needs.
- Drain & Pipe Cleaning Services: Beyond just unblocking, they offer general cleaning to prevent future issues and maintain drainage systems.
- Technology: Likely involves high-pressure water jetting (hydro-jetting) to thoroughly clean pipes.
- Pipe Repairs, Burst Pipes & Emergency Repairs: This crucial service tackles leaks and burst pipes, which can cause significant property damage if not addressed quickly.
- Emergency Focus: Emphasises 24/7 availability for these critical situations.
- Compliance: States “All leaks and repairs are undertaken to water industry regulations by a fully qualified engineer.”
- CCTV Drainage Surveys & Inspection Service: This diagnostic service uses cameras to inspect the inside of pipes, identifying blockages, damage, or structural issues without disruptive excavation.
- Benefits: Helps pinpoint problems accurately, aiding in targeted repairs and “no dig solutions.”
- Reporting: Implied detailed reporting based on the survey findings.
- 24/7 Emergency Plumbing Services: A broad category encompassing urgent plumbing issues beyond just drainage, like burst pipes and significant leaks.
- Availability: “24/7/365” availability for emergencies.
- Scope: “Full cold water plumbing” is also mentioned, suggesting broader plumbing expertise.
Service Specifics and Specialisations
JLM Utilities prides itself on its experience and specific methods:
- “No Dig Repair Solutions”: This is a significant feature, indicating they can repair pipes using methods like patch lining and full lining, which minimise disruption to property. This is a modern, less invasive approach to drain repair.
- Lead Replacement and New Water Supplies: Highlights expertise in older pipe systems and new installations, suggesting a depth of knowledge beyond just repairs.
- Family-Run Business with Over 20 Years Experience: This indicates stability, established reputation, and potentially more personalised service.
- Fully Insured: Essential for any tradesperson, providing peace of mind to customers regarding potential damages or liabilities.
- Guaranteed Work: “All work guaranteed” is a strong claim that adds confidence, though the specific terms of the guarantee are not detailed on the homepage.
- Competitive Prices: The website claims “competitive prices,” which is a common assertion. However, without any indicative pricing, customers must contact them for quotes.
Jlmutilities.co.uk Pros & Cons
Analysing Jlmutilities.co.uk reveals several strengths and weaknesses, which are important for potential customers to consider. The website presents a local, experienced service, but certain aspects of its online presence could be improved to enhance transparency and user confidence.
Pros of Jlmutilities.co.uk
The website highlights several positive attributes that would appeal to someone in need of plumbing and drainage services:
- Clear Service Offerings: The site explicitly lists and describes its primary services: drain unblocking, pipe repairs, CCTV surveys, and emergency plumbing. This clarity helps users quickly identify if their needs can be met.
- Local Focus: Being based in Northwich, Cheshire, with a clear list of service areas, immediately establishes its relevance for local residents and businesses. This local specialisation can often mean faster response times.
- 24/7 Emergency Service: This is a critical feature for plumbing and drainage issues, which often arise unexpectedly. The prominent mention of a 24/7 call-out service provides significant reassurance.
- Experienced Team: The claim of “over 20 years experience” and being a “family-run business” suggests a seasoned and reliable operation. This often translates to better problem-solving skills and efficiency.
- Positive Customer Testimonials: The website includes several detailed customer reviews, which provide anecdotal evidence of satisfactory service, professionalism, and promptness. For example, Karen and Jim praise James for his prompt and professional leak repair, while Rob Mawson commends the team for clearing a stubborn blockage efficiently.
- “No Dig Repair Solutions”: Offering advanced repair methods like patch lining and full lining is a significant advantage, as these minimise disruption and cost compared to traditional excavation.
- Fully Insured & Work Guaranteed: These are fundamental assurances that protect the customer. Knowing the work is guaranteed (even without specific details on the website) and the business is insured provides a level of peace of mind.
- Direct Contact Information: A clear phone number and email address are easily accessible, making it straightforward for customers to get in touch.
Cons of Jlmutilities.co.uk
Despite its strengths, there are several areas where Jlmutilities.co.uk could improve, particularly regarding transparency and digital presence: Richard-graham-photography.co.uk Review
- Lack of External Verification: The most significant drawback is the absence of links to independent review platforms (e.g., Google Reviews, Trustpilot, Yell.com). While on-site testimonials are good, external, third-party verified reviews build far greater trust. Consumers are increasingly wary of reviews that cannot be independently confirmed.
- No Upfront Pricing Information: The website states “competitive prices” but provides no indicative pricing, rate ranges, or even a typical call-out fee. While bespoke quotes are standard for complex jobs, a lack of any pricing transparency can be a barrier for potential customers comparing services.
- Absence of Legal Pages: There are no readily visible links to essential legal documents such as a Privacy Policy, Terms and Conditions, or a Complaints Procedure. These are crucial for consumer protection, data privacy compliance (like GDPR in the UK), and establishing clear expectations.
- No Professional Accreditation Badges: While they claim to work to “water industry regulations,” there are no badges or direct mentions of specific accreditations from bodies like WIAPS, WaterSafe, or local trading standards schemes (e.g., Buy With Confidence). These badges serve as strong visual trust signals.
- Limited Social Media Presence: The website does not link to any social media profiles. In today’s interconnected world, an active social media presence can offer additional transparency, customer interaction, and a more dynamic view of a business.
- Generic Website Design: The design is functional but somewhat generic. While not a direct functional drawback, a more modern and unique aesthetic could enhance professionalism.
- No FAQs Section: A detailed FAQ section could pre-empt common customer queries, such as payment methods, service guarantees, or typical response times, reducing the need for direct contact for basic information.
- Only One Contact Number: While a mobile number is provided, some larger or more established service companies might offer a landline or multiple contact points, which can sometimes convey a greater sense of permanence or capacity.
Jlmutilities.co.uk Pricing
When it comes to pricing, Jlmutilities.co.uk, like many service-based businesses in the plumbing and drainage sector, does not provide any specific figures on its website. This is a common practice for trades, as the cost of services can vary significantly based on the nature of the problem, the time required, the materials needed, and whether it’s an emergency call-out. The site vaguely mentions “competitive prices” and that they “work with our customers to meet their needs to always ensure a professional finish,” but this offers no concrete data.
What is Available Regarding Pricing
- “Competitive Prices”: This is the only direct statement related to cost. It’s a subjective claim that doesn’t provide any tangible information for potential customers.
- Quote-Based System: It’s clear that customers need to make an enquiry or call to “GET A QUOTE.” This implies that pricing is bespoke to each job.
- No Call-Out Charges Mentioned: For emergency services, some plumbers charge a call-out fee regardless of whether work is carried out, or a minimum charge for the first hour. Jlmutilities.co.uk makes no mention of these potential charges.
Why is Pricing Absent?
For service businesses like JLM Utilities, the absence of upfront pricing is often due to several factors:
- Variability of Work: No two blocked drains or burst pipes are exactly alike. The severity, location, and complexity of the issue directly impact the time and resources required.
- Material Costs: The cost of parts and materials can fluctuate, and specific requirements for a repair are only known after an inspection.
- Emergency vs. Scheduled Work: Emergency call-outs outside of regular hours often incur higher rates.
- Diagnostic Needs: For problems like persistent blockages or leaks, a CCTV survey might be needed first to diagnose the root cause, which itself is a chargeable service.
- Competitive Reasons: Businesses might prefer not to publish prices to avoid being directly compared on cost alone, instead focusing on service quality and responsiveness, or to allow flexibility in quoting.
Implications for Customers
For a potential customer, the lack of pricing information means:
- Uncertainty: Customers have no idea of potential costs before contacting the service, which can be a deterrent for some who prefer transparency.
- Need for Direct Contact: Every customer must engage in a direct conversation or fill out an enquiry form to get an estimate.
- Difficulty in Comparison: Without any baseline figures, comparing JLM Utilities’ “competitive prices” against other local providers becomes challenging.
While it’s understandable for complex jobs to require a quote, providing a range for common, simpler tasks (e.g., “drain unblock from £X to £Y”) or clearly stating a transparent call-out fee could significantly enhance customer confidence. For instance, many reputable plumbers will list a clear “first hour” charge or a diagnostics fee on their website.
How to Cancel Jlmutilities.co.uk Subscription
Based on the information available on the Jlmutilities.co.uk website, there is no indication of any subscription-based services, ongoing contracts, or free trials offered to customers. JLM Utilities appears to operate on a pay-per-service model, meaning customers engage their services for specific plumbing or drainage jobs as and when required. Therefore, the concept of cancelling a “subscription” or a “free trial” with Jlmutilities.co.uk does not apply. Bnfencing.co.uk Review
Understanding the Service Model
JLM Utilities is a service provider that performs specific tasks like:
- Drain Unblocking
- Drain Repairs
- CCTV Drain Surveys
- Water Supply Installations/Repairs
- Emergency Plumbing
These services are typically one-off engagements. A customer contacts them with a problem, receives a quote, and once the work is completed and paid for, the transaction is concluded. There is no recurring billing or membership system evident on the website.
What to Do If You Have an Ongoing Arrangement
While the website doesn’t suggest subscriptions, if a customer has entered into a specific agreement for ongoing maintenance (e.g., for commercial properties or regular checks), or if they have commissioned a multi-stage project, any cancellation would be governed by the terms of that specific contract or agreement.
In such a scenario, the recommended course of action would be:
- Review Any Signed Agreement: Check any physical or digital contracts or agreements you have with JLM Utilities. This document should outline the terms of service, payment schedules, and any cancellation clauses.
- Contact JLM Utilities Directly: Reach out to them using the contact information provided on their website:
- Phone: 07455 149 018
- Email: [email protected]
- Enquiry Form: Use the “Make An Enquiry” form on their contact page.
Clearly state your intention to discontinue any ongoing service and request information on the procedure and any potential fees or obligations.
- Keep Records: Document all communications, including dates, times, names of people you speak to, and summaries of conversations. If communicating via email, retain all correspondence.
Given that Jlmutilities.co.uk operates as a direct service provider for ad-hoc plumbing and drainage needs, the process of “cancellation” would simply involve not engaging their services for future work after a job is completed, or discontinuing a specific project if an agreement is in place. Mycaremyhome.co.uk Review
How to Cancel Jlmutilities.co.uk Free Trial
As established, Jlmutilities.co.uk does not offer any free trials or subscription-based services. Their business model is entirely focused on providing specific plumbing and drainage services on a job-by-job basis. Therefore, there is no “free trial” to cancel.
The Absence of Trial Offerings
The website text, service descriptions, and overall structure do not allude to any trial periods, introductory offers that require future commitments, or recurring service contracts that would necessitate a “cancellation” process similar to software or digital content subscriptions. Customers engage JLM Utilities for a problem (e.g., a blocked drain, a burst pipe) and pay for the resolution of that specific problem.
What if You Received a Quote or Initial Consultation?
If you have contacted Jlmutilities.co.uk for a quote or an initial consultation (which might be free of charge, though not explicitly stated), and you decide not to proceed with their services, you simply need to inform them of your decision. This isn’t a cancellation in the sense of ending a subscription, but rather a decision not to proceed with a proposed service.
Steps to decline a service after a quote:
- Communicate Your Decision: It’s courteous and professional to let them know you will not be proceeding. A simple email or phone call stating “Thank you for your quote, but we have decided to go with another provider” is usually sufficient.
- No Obligations: Since there’s no trial or subscription, there are typically no obligations or fees for simply declining a quote.
In essence, Jlmutilities.co.uk functions as a traditional local trades business. You call them when you need a service, they provide it, you pay for it, and the engagement concludes until you require their services again. The modern concept of cancelling a digital subscription or free trial simply doesn’t apply to their operational model. T2ub.co.uk Review
Jlmutilities.co.uk vs. Competitors
When evaluating Jlmutilities.co.uk against its competitors, it’s essential to consider the landscape of plumbing and drainage services in the UK, particularly in a local context like Northwich, Cheshire. The market is fragmented, comprising independent local tradespeople, small family-run businesses, and larger national franchises. JLM Utilities positions itself squarely in the first two categories.
Jlmutilities.co.uk’s Standing in the Local Market
JLM Utilities presents itself as a seasoned, family-run local expert. Its primary competitive advantages, as presented on its website, are:
- Local Expertise and Responsiveness: Being based in Northwich, they can likely offer faster response times to emergencies within their stated service areas (Northwich, Winsford, Middlewich, etc.) compared to larger, more geographically dispersed companies. This proximity is a huge advantage for emergency services.
- Personalised Service: As a family-run business with “over 20 years experience,” they suggest a more personal, hands-on approach than a large corporation. Customer testimonials often highlight the individual engineer’s professionalism and helpfulness.
- Comprehensive Service Range: They cover a wide array of services from basic drain unblocking to complex CCTV surveys and “no dig” repairs, making them a one-stop shop for many drainage and plumbing needs.
- 24/7 Availability: This is a critical competitive feature, as many smaller outfits might not offer round-the-clock emergency services.
Comparison with Local Independent Tradespeople
- Jlmutilities.co.uk: Appears to be a well-established local entity, with a professional (albeit basic) website, clearly defined services, and multiple testimonials. The claim of being “fully insured” and “all work guaranteed” adds significant credibility.
- Typical Independent Tradesperson: Many operate purely on word-of-mouth, may not have a dedicated website, or their online presence might be rudimentary. They might not offer 24/7 service, nor publicly state insurance or guarantees.
- Advantage JLM Utilities: A more professional front, better accessibility for new customers via the web, and explicit assurances regarding insurance and guarantees.
Comparison with Larger National Franchises/Companies (e.g., Dyno-Rod, Metro Rod)
- Larger Companies:
- Pros: Often have extensive resources, national branding, standardised pricing (sometimes), dedicated customer service lines, and comprehensive guarantees backed by a larger corporate structure. They might have more specialised equipment or larger teams.
- Cons: Can sometimes lack the personal touch, potentially higher overheads reflected in pricing, and dispatch systems might not always be as agile as a truly local independent.
- Jlmutilities.co.uk:
- Pros: Likely more agile, potentially more competitive pricing due to lower overheads (though this isn’t confirmed by visible pricing), and the direct customer relationship. The focus on a specific geographical area means deep local knowledge.
- Cons: Lacks national brand recognition, no visible external reviews or accreditations (which national players often have), and perhaps fewer resources for very large-scale projects.
Key Differentiators and Areas for Improvement
- Trust Signals: JLM Utilities could significantly boost its competitive standing by actively linking to and encouraging reviews on external platforms like Google My Business, Trustpilot, or Checkatrade. These platforms provide independent verification that builds immense trust.
- Transparency: Providing some level of pricing transparency (e.g., starting rates for basic services, call-out fees) would help them compete against businesses that might offer this upfront.
- Accreditations: Showcasing professional accreditations (if applicable) would validate their expertise and commitment to industry standards, setting them apart from less reputable operators.
- Digital Engagement: Integrating social media links and potentially a blog with helpful tips (e.g., “Preventing Blocked Drains in Winter”) could increase their online visibility and establish them as thought leaders in their local niche.
In summary, Jlmutilities.co.uk appears to be a strong contender in its local market by offering a reliable, experienced, and comprehensive service. However, to truly stand out against both smaller independents and larger national players, enhancing its digital trust signals and transparency would be a smart strategic move.
FAQ
What services does Jlmutilities.co.uk offer?
Jlmutilities.co.uk offers a range of plumbing and drainage services including drain unblocking, pipe cleaning and repairs, CCTV drainage surveys, burst pipe and emergency repairs, and full cold water plumbing services.
Is Jlmutilities.co.uk available 24/7 for emergencies?
Yes, Jlmutilities.co.uk states they offer a 24/7 call-out service for emergency plumbing and drainage issues, available 365 days a year. Countytownaggregates.co.uk Review
Where is Jlmutilities.co.uk based?
Jlmutilities.co.uk is based in Northwich, Cheshire, United Kingdom. Their physical address is 51 Hodge Lane, Hartford, Northwich, Cheshire CW8 3AG.
What areas does Jlmutilities.co.uk cover?
They cover Northwich, Winsford, Middlewich, Knutsford, Lymm, Frodsham, Warrington, Sandbach, Tarporley, Runcorn, Altrincham, Trafford, Stockport, Manchester, Chester, and Crewe.
How much experience does JLM Utilities have?
JLM Utilities claims to have over 20 years of experience in the drainage and plumbing industry.
Are the engineers at JLM Utilities qualified?
Yes, the website states that all leaks and repairs are undertaken by a fully qualified engineer.
Is JLM Utilities insured?
Yes, the website states that JLM Utilities is fully insured, providing peace of mind for their customers. Smartlabelling.co.uk Review
Does Jlmutilities.co.uk offer “no dig” repair solutions?
Yes, they offer “no dig” repair solutions such as patch lining and full lining, which minimise disruption during pipe repairs.
How can I get a quote from Jlmutilities.co.uk?
You can get a quote by contacting them directly via phone at 07455 149 018, emailing [email protected], or by filling out the “Make An Enquiry” form on their website.
Does Jlmutilities.co.uk provide upfront pricing on their website?
No, the website does not provide specific upfront pricing for their services. They state their prices are “competitive” and require direct contact for a quote.
Are there customer testimonials on the Jlmutilities.co.uk website?
Yes, the website features several positive customer testimonials from individuals like Karen and Jim, Rob Mawson, Dave Mather, A Burns, S Worral, and Andrea Butcher.
Does Jlmutilities.co.uk have social media links?
No, the website does not display any visible links to social media profiles such as Facebook, Instagram, or LinkedIn. Urbanmedia.co.uk Review
Is there a privacy policy or terms and conditions linked on the website?
No, there are no clearly visible links to a Privacy Policy, Terms and Conditions, or similar legal documents on the homepage or in the footer.
What is a CCTV drainage survey?
A CCTV drainage survey involves using a camera to inspect the inside of pipes, allowing engineers to identify blockages, damage, or structural issues without needing to dig up the pipes.
What types of drain unblocking services do they provide?
They provide services for unblocking various types of drains, including sinks, toilets, baths, and exterior drains, using modern cleaning technology.
Does JLM Utilities guarantee their work?
Yes, the website states that “All work guaranteed,” though specific details of the guarantee are not provided on the homepage.
How quickly can JLM Utilities respond to an emergency?
The website emphasises their 24/7 availability for emergencies, implying a prompt response, though specific response times are not guaranteed. Oudh.co.uk Review
Can JLM Utilities help with lead pipe replacement?
Yes, they mention having “many years experience in lead replacement” and new water supplies.
What is the primary benefit of choosing a family-run business like JLM Utilities?
The primary benefit is often a more personalised service, direct communication, and a strong emphasis on reputation within the local community due to their long-standing experience.
Are there any industry accreditations mentioned on the Jlmutilities.co.uk website?
While they state work is done to “water industry regulations,” there are no specific badges or direct mentions of recognised industry accreditations like WIAPS or WaterSafe on the website.
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