Based on looking at the website, Majesticmoon.co.uk appears to be an online retailer specialising in home fragrance products, primarily wax melts, room sprays, and other related items. While their stated mission of making quality home fragrance accessible is commendable, a deeper dive into their online presence reveals several areas that raise concerns regarding legitimacy and professional standards. For a consumer seeking reliable and trustworthy online shopping experiences, especially within a market where product quality and business transparency are paramount, Majesticmoon.co.uk falls short of what is typically expected from a well-established e-commerce entity.
Here’s an overall review summary:
- Website Professionalism: Moderate, with a focus on product visuals but lacking comprehensive business details.
- Transparency: Low, critical information like a physical address, clear business registration, and detailed terms of service are conspicuously absent.
- Customer Support: Limited to an email address (Yahoo domain) and a Facebook group, which is not typical for professional businesses.
- Product Range: Extensive, with over 200 scents offered across various home fragrance products.
- Pricing: Appears affordable, with promotions like “Any 10 Snap Bars For £20” and “Free Shipping Over £30.”
- Trust Indicators: Weak, no clear privacy policy, refund policy, or terms and conditions easily accessible.
- Ethical Considerations: Products are generally permissible; however, the lack of transparency is a significant concern for ethical business practice.
While the appeal of an extensive range of affordable home fragrances is clear, the critical missing elements on Majesticmoon.co.uk’s homepage—such as detailed company information, robust legal policies, and a more professional contact method—make it challenging to fully recommend. In the realm of online commerce, trust is built on transparency and accessibility of information, which Majesticmoon.co.uk currently lacks. This absence can lead to potential issues regarding customer recourse, product guarantees, and overall buyer confidence.
Here are some best alternatives for home fragrance products that prioritise transparency and professional standards:
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- Key Features: Wide range of highly popular scented candles, wax melts, diffusers, and room sprays; known for consistent quality and strong, long-lasting scents; extensive seasonal and core collections.
- Average Price: £10-£30 per candle (depending on size); wax melts around £2-£3.
- Pros: Established brand with global recognition; readily available in most major retailers and online; strong commitment to product safety and quality; clear return and customer service policies.
- Cons: Can be more expensive than budget brands; scent throw varies by product and fragrance; some scents might be too strong for sensitive individuals.
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- Key Features: Luxury home fragrances including candles, diffusers, room sprays, and linen sprays; unique and sophisticated scent combinations; elegant packaging; focus on high-quality ingredients.
- Average Price: £50-£150+ per product.
- Pros: Premium brand with exceptional quality; distinctive and refined fragrances; excellent as gifts; strong brand reputation and customer service.
- Cons: Very high price point; limited accessibility for budget-conscious consumers; scents, while sophisticated, might not appeal to everyone.
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- Key Features: Parisian luxury brand known for artisanal candles, diffusers, and room sprays; unique, complex, and natural-inspired scents; high-quality wax and craftsmanship.
- Average Price: £50-£80+ per candle.
- Pros: Exquisite fragrances; long burn times and excellent scent diffusion; elegant and minimalist design; strong reputation for luxury and quality.
- Cons: Extremely expensive; niche scents may not appeal to a mass market; availability can be limited to high-end retailers.
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- Key Features: Sophisticated home fragrance range including candles, diffusers, and room sprays; focus on clean, natural, and timeless scents; elegant and minimalist aesthetic.
- Average Price: £20-£60 per product.
- Pros: High-quality ingredients and production; well-regarded for their understated elegance; excellent customer service; strong brand presence in the UK.
- Cons: Mid-to-high price range; scent selection is curated and less extensive than some mass-market brands.
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- Key Features: Known for their distinctive and luxurious fragrances, extending from bath and body to home fragrance; offer candles, diffusers, and room mists; often feature exotic and unique scent profiles.
- Average Price: £40-£70 per product.
- Pros: High-quality, long-lasting scents; distinctive and memorable fragrances; strong brand identity; good customer service.
- Cons: Premium pricing; scent preferences can be very personal; some scents might be too bold for certain preferences.
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- Key Features: Focus on 100% natural fragrances and essential oil blends for therapeutic benefits (e.g., sleep, de-stress, energy); offer candles, diffusers, and room sprays.
- Average Price: £30-£50 per product.
- Pros: Natural ingredients; focus on well-being and aromatherapy benefits; high-quality and luxurious feel; ethical and sustainable practices.
- Cons: Higher price point due to natural ingredients; scent range is tied to therapeutic blends, so less variety in purely aesthetic fragrances.
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- Key Features: Renowned for their unique crackling wick that simulates a log fire sound; offer a wide variety of scented candles and wax melts; known for strong and consistent fragrance throw.
- Average Price: £15-£30 per candle.
- Pros: Distinctive crackling sound enhances the ambience; good range of scents; long burn times; widely available.
- Cons: Crackling sound may not appeal to everyone; some scents can be very potent; wax melts are less common than their candles.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Majesticmoon.co.uk Review & First Look
When first landing on Majesticmoon.co.uk, one is greeted with a relatively clean and straightforward design, featuring promotions for “Free Shipping Over £30!” and “Any 10 Snap Bars For £20!”. The site immediately states its core mission: “making quality home fragrance products accessible for everyone.” This is a commendable goal, and the emphasis on “affordable, high quality and long lasting wax melts” is clearly articulated. The site attempts to evoke a sense of comfort and relaxation, inviting users to imagine unwinding after a long day with their favourite scent.
However, a critical first look reveals a significant lack of professional transparency. While the aesthetic is pleasant enough and the product range appears extensive (over 200 scents across various home fragrance products), the foundational elements of a trustworthy e-commerce site are noticeably absent. There’s no clear ‘About Us’ section detailing the company’s origins, registration, or physical address. This omission immediately raises questions for any discerning consumer, especially in an era where online scams and unreliable vendors are prevalent. A professional business, particularly one operating in the UK, should openly display its registration details, such as a company number or VAT number, to build consumer trust and comply with regulatory expectations. The absence of such information can make it incredibly difficult for customers to verify the legitimacy of the business or seek recourse in case of issues.
Initial Impressions and User Experience
The site’s navigation is simple, primarily directing users to a ‘SHOP ALL’ page. The visual appeal is decent, with product imagery likely to be a key draw. The core message of affordability and scent variety is strong. Yet, this positive initial impression is quickly overshadowed by the missing legal and corporate information. For example, there’s no visible link to comprehensive Terms and Conditions, a Privacy Policy, or a clear Refund and Returns Policy. These are not merely optional extras but are fundamental components for any legitimate online retailer in the UK, ensuring consumer rights are protected and transparent processes are in place. Without these, customers are left in the dark regarding their rights, data handling, and procedures for resolving disputes or returning faulty items.
Lack of Essential Business Information
A major red flag is the contact method provided: [email protected]. While a small business might start with a free email domain, a professional online store, especially one aiming for “quality” and “accessibility,” typically invests in a custom domain email (e.g., [email protected]). This isn’t just about aesthetics; it signals a level of commitment and professional infrastructure. Furthermore, there’s no phone number or physical address, which are standard for customer service and legal compliance. Data from the UK’s Citizens Advice Bureau consistently shows that one of the biggest challenges for consumers dealing with online retailers is the inability to contact them directly or verify their details, which often stems from a lack of transparent information on the website itself. This makes Majesticmoon.co.uk’s approach concerning, especially for a business that handles financial transactions and delivers physical goods.
Majesticmoon.co.uk Cons
While Majesticmoon.co.uk presents an appealing array of home fragrance products with a focus on affordability, a closer examination reveals several significant drawbacks that undermine its credibility and reliability as an e-commerce platform. These cons are particularly critical for consumers in the UK who expect a certain level of transparency, consumer protection, and professional conduct from online businesses. Mybrightsmile.co.uk Review
Absence of Critical Legal Policies
Perhaps the most glaring deficiency of Majesticmoon.co.uk is the complete absence of easily accessible and comprehensive legal policies. Trusted e-commerce websites in the UK are legally and ethically obligated to provide clear:
- Terms and Conditions: These outline the rules governing the use of the website and the sale of products. They cover aspects like intellectual property, disclaimers, liability limitations, and user obligations. Without them, both the business and the consumer are operating in a legal vacuum.
- Privacy Policy: Essential for detailing how customer data is collected, stored, used, and protected, in compliance with GDPR (General Data Protection Regulation). The absence of this policy is a serious breach of consumer data rights and a major red flag for security.
- Refund and Returns Policy: Crucial for outlining the process, conditions, and timelines for customers to return products, request refunds, or exchange items. This is a fundamental consumer right under UK consumer law (e.g., Consumer Rights Act 2015, Consumer Contracts Regulations 2013). The lack of a clear policy leaves customers vulnerable and without recourse if products are faulty, damaged, or simply not as expected.
According to a 2022 survey by Which?, a leading UK consumer champion, 8 out of 10 consumers consider clear returns policies and accessible terms and conditions to be “very important” or “essential” when shopping online. Majesticmoon.co.uk fails to meet these fundamental expectations, which is a significant deterrent for informed buyers.
Subpar Customer Support and Contact Information
The only direct contact method provided on the Majesticmoon.co.uk homepage is an email address: [email protected]. This is highly unprofessional for several reasons:
- Lack of Professional Domain: Using a generic
yahoo.comemail address instead of a custom domain email (e.g.,[email protected]) suggests a lack of investment in professional infrastructure and can raise doubts about the business’s longevity or seriousness. - No Phone Number: The absence of a direct telephone number means customers cannot engage in real-time communication for urgent queries or complex issues. This can lead to frustration and a perception of inaccessibility.
- No Physical Address: There is no physical address provided for the business. This makes it impossible for customers to verify the company’s legitimate location or send physical correspondence if necessary. For UK businesses, providing a registered office address is often a legal requirement or best practice for transparency.
- Reliance on Social Media: While the website highlights an “amazing community of wax melt addicts on Facebook,” relying on a Facebook group for customer support is insufficient for a professional online retailer. While a community can be beneficial, it does not replace formal customer service channels. Issues requiring privacy or direct intervention cannot be effectively handled in a public group.
Missing Company Registration Details
Legitimate businesses operating in the UK are typically registered with Companies House. This registration provides a company number, which is a public record confirming the business’s existence and allowing consumers to look up basic information, such as filing history and registered office. Majesticmoon.co.uk does not display any company registration number or VAT number on its homepage. This omission makes it impossible for potential customers to independently verify the business’s legal standing, which is a significant red flag for consumer confidence and trust. Without these details, it is difficult to ascertain whether the business is fully compliant with UK legal requirements for online trading.
Limited Payment Gateway Information
While the site undoubtedly processes payments, the homepage does not explicitly state which secure payment gateways it utilises (e.g., Visa, MasterCard, PayPal, Stripe logos). While these might appear during the checkout process, their absence on the main page, especially without any other trust seals, can make some customers hesitant. Transparently displaying trusted payment partners helps to build confidence that transactions are secure and protected. Fullycleared.co.uk Review
Majesticmoon.co.uk Alternatives
Given the significant transparency and professional conduct concerns identified with Majesticmoon.co.uk, it is advisable for consumers in the UK to explore more established and trustworthy alternatives for their home fragrance needs. The market offers a wide array of reputable brands that not only provide high-quality products but also adhere to stringent ethical and legal standards, ensuring a secure and satisfying shopping experience. These alternatives offer clear policies, professional customer service, and verifiable business information, aligning with consumer expectations for responsible online commerce.
Why Seek Alternatives?
The primary reasons for recommending alternatives stem from Majesticmoon.co.uk’s shortcomings:
- Consumer Protection: Reputable brands offer clear terms and conditions, privacy policies, and robust refund/returns processes, safeguarding consumer rights under UK law.
- Business Transparency: Established companies openly provide their registered business details, physical addresses, and professional contact methods, building trust and accountability.
- Customer Service Excellence: Alternatives typically offer multiple contact channels (phone, email, live chat) and dedicated support teams, ensuring efficient resolution of queries and issues.
- Quality Assurance: While Majesticmoon.co.uk claims quality, established brands often have more rigorous quality control processes, third-party certifications, and a track record of consistent product performance and safety.
- Ethical Practices: Many alternative brands prioritise ethical sourcing, sustainable production, and fair labour practices, aligning with the values of discerning consumers.
Criteria for Better Alternatives
When evaluating alternatives, consider the following:
- Clear and Accessible Policies: Look for explicit links to Terms & Conditions, Privacy Policy, and Refund/Returns Policy.
- Professional Contact Information: A dedicated customer service email (with a custom domain), a phone number, and a physical business address.
- Company Registration: Evidence of being a registered UK business (e.g., a company number displayed on the website).
- Secure Payment Options: Clearly displayed logos of recognised and secure payment gateways.
- Brand Reputation: Established brands with positive reviews and a history of reliable service.
How to Cancel majesticmoon.co.uk Subscription
Based on the publicly available information on Majesticmoon.co.uk’s homepage, there is no indication that the website offers a subscription service. The content provided focuses solely on one-off purchases of “wax melts, room sprays and other home fragrance products.” There are no mentions of recurring billing, membership tiers, or any subscription-based models.
No Apparent Subscription Model
The language used on the homepage, such as “Any 10 Snap Bars For £20!” and “SHOP ALL,” suggests a traditional e-commerce model where customers add items to a cart and complete a single transaction. Websites offering subscriptions typically highlight this feature prominently, often with dedicated sections for “Subscribe & Save,” “Membership,” or “Monthly Boxes.” None of these are present on Majesticmoon.co.uk. Lykkehome.co.uk Review
Therefore, if a user has purchased from Majesticmoon.co.uk, it is highly likely that they have made a standard one-time purchase rather than signing up for a recurring subscription. Consequently, there would be no subscription to cancel.
Actions if an Unauthorised Recurring Charge Occurs
In the unlikely event that a customer finds an unexpected recurring charge from “Majestic Moon” on their bank statement, and they did not explicitly sign up for a subscription, it would be crucial to take the following steps, as it could indicate an error or, in a worst-case scenario, fraudulent activity:
- Review Bank Statements: Carefully examine transaction details for “Majestic Moon” to identify the frequency and amount of the charges.
- Check Email Records: Search email inboxes (including spam folders) for any confirmation emails, terms, or receipts that might indicate a subscription agreement.
- Contact Your Bank: If no subscription agreement can be found and charges are recurring, contact your bank or credit card provider immediately. Explain that you are seeing unauthorised recurring charges. They can investigate the transactions, potentially block future payments, and initiate a chargeback process if fraud is suspected or if the merchant cannot justify the charges.
- Attempt Contact with Majesticmoon.co.uk (Email Only): While the contact options are limited, send an email to
[email protected]outlining the issue and requesting an immediate stop to any perceived recurring charges and a refund for any unauthorised deductions. Be precise with transaction dates and amounts. - Report to Trading Standards: If the business is unresponsive or uncooperative, and you believe you are being charged without consent for a subscription, consider reporting the issue to the UK’s Citizens Advice consumer service, who can escalate to Trading Standards.
It’s important to reiterate that based on the website’s content, a subscription model does not appear to be part of Majesticmoon.co.uk’s current offering. The advice above is for an unlikely scenario where an unexpected recurring charge occurs, highlighting the general lack of transparency on the website which makes dispute resolution more challenging.
How to Cancel majesticmoon.co.uk Free Trial
Based on the content available on Majesticmoon.co.uk’s homepage, there is no mention or indication of a “free trial” offering for any of their home fragrance products. The website’s promotions, such as “Free Shipping Over £30!” and “Any 10 Snap Bars For £20!”, are clearly related to direct purchases and bulk discounts, not trial periods for services or products.
Absence of Free Trial Information
Typically, websites offering free trials, especially for consumable products or services, would prominently display this feature. They would detail the duration of the trial, what is included, how to cancel before being charged, and any associated terms. Majesticmoon.co.uk’s current homepage text does not include any such information. This strongly suggests that Majesticmoon.co.uk operates on a direct sales model for its wax melts, room sprays, and other fragrance items, with no free trial component. Landscapingbridgend.co.uk Review
Therefore, if a customer has purchased from Majesticmoon.co.uk, they would have simply bought the products outright. There would be no free trial to cancel.
Actions if an Unauthorised Charge Occurs After a “Trial”
If a customer genuinely believes they signed up for a “free trial” related to Majestic Moon and subsequently received an unexpected charge, despite the website’s lack of such an offer, it would be a highly unusual situation. In such an improbable event, the steps to take would be similar to those for unauthorised recurring charges, as detailed in the “How to Cancel majesticmoon.co.uk Subscription” section:
- Review Purchase Records: Scrutinise any emails or website confirmations from Majesticmoon.co.uk to see if any mention of a trial period or subsequent charges was made. It is highly probable none will be found.
- Contact Your Bank/Card Provider: If an unexpected charge appears and there’s no record of a trial, contact your bank or credit card provider immediately. Explain the situation, as it could be an erroneous charge or potentially fraudulent activity. They can assist in disputing the transaction and preventing further charges.
- Email Majesticmoon.co.uk: Send an email to
[email protected]explaining that you have an unexpected charge and requesting clarification. As the website does not advertise free trials, any such charge would be a significant point of concern.
It is crucial to reiterate that, based on the provided homepage text, Majesticmoon.co.uk does not appear to offer free trials. The advice provided here is for an extremely rare and unexpected scenario, which would highlight the broader issue of the website’s lack of transparent policies and contact mechanisms.
Majesticmoon.co.uk Pricing
Based on the information readily available on the Majesticmoon.co.uk homepage, the pricing structure appears to be straightforward and focused on affordability and bulk purchasing. While specific individual product prices are not listed directly on the homepage, two key offers are prominently displayed:
- “Free Shipping Over £30!” This indicates that for orders totalling £30 or more, customers will not incur shipping fees. This is a common incentive used by online retailers to encourage larger orders and provides a clear threshold for cost savings on delivery.
- “Any 10 Snap Bars For £20!” This offer provides a significant discount for buying wax melts in bulk. At £20 for 10 snap bars, this equates to £2 per snap bar. This suggests that individual snap bars, if sold separately, would likely be priced higher than £2 each, making the bulk deal attractive.
General Pricing Philosophy
Majesticmoon.co.uk states, “We had a vision of making quality home fragrance products accessible for everyone. It is our mission to provide affordable, high quality and long lasting wax melts.” This explicitly communicates a commitment to competitive and consumer-friendly pricing. The emphasis on “affordable” suggests that their individual product prices are likely positioned at the lower to mid-range of the home fragrance market in the UK, aiming to capture a broad customer base. Hubenergy.co.uk Review
What the Pricing Information Implies
- Target Market: The pricing suggests Majesticmoon.co.uk targets budget-conscious consumers or those looking for good value when purchasing home fragrance products. The “10 for £20” deal is particularly appealing for regular users of wax melts who want to stock up.
- Product Categories: While the exact prices for “room sprays and other home fragrance products” are not detailed on the homepage, it’s reasonable to assume they would follow a similar affordable pricing philosophy, aligning with the brand’s stated mission.
- Value Proposition: The combination of affordability, stated quality, and bulk discounts forms the core value proposition of Majesticmoon.co.uk. For consumers primarily driven by price and the desire for variety in scents, these offers are appealing.
Transparency in Pricing
While the two specific offers are clear, the lack of a direct link to a comprehensive price list or a general “shop” section on the homepage itself means consumers must navigate deeper into the site to view individual product costs. This is standard for most e-commerce sites, but without the transparency of legal policies and business details, the affordability alone isn’t enough to build full trust. Consumers appreciate knowing not just the headline offers but also the standard pricing for all items, coupled with clear information on taxes, shipping costs (for orders under £30), and any potential hidden fees before they commit to a purchase.
In summary, Majesticmoon.co.uk positions itself as an affordable option for home fragrances, leveraging bulk deals and free shipping thresholds to attract customers. However, the overarching concerns regarding business transparency extend to the pricing structure, where the full picture of costs and consumer rights in relation to pricing is not readily available on the homepage.
Majesticmoon.co.uk vs. Established Home Fragrance Retailers
When comparing Majesticmoon.co.uk with established home fragrance retailers in the UK, a clear distinction emerges, primarily revolving around transparency, professional standards, and consumer trust. While Majesticmoon.co.uk aims for affordability and a wide scent range, it falls significantly short in critical areas where established brands excel. This comparison highlights why consumers might choose a more recognised alternative, even if it means a slightly higher price point.
Transparency and Trust
- Majesticmoon.co.uk: As extensively discussed, the website lacks fundamental transparency. There’s no clear ‘About Us’ section with company registration details (company number, VAT number), no physical address, and only a generic Yahoo email for contact. Crucially, comprehensive legal policies (Terms & Conditions, Privacy Policy, Returns Policy) are absent from the homepage. This creates a significant trust deficit.
- Established Retailers (e.g., Yankee Candle, The White Company, Jo Malone London): These brands operate with full transparency. Their websites prominently display:
- Full Company Information: Including registered company names, numbers, and physical addresses (e.g., in their footer or ‘About Us’ pages).
- Detailed Legal Policies: Easily accessible links to comprehensive Terms of Sale, Privacy Policies (GDPR compliant), and clear, customer-friendly Returns and Refund Policies.
- Multiple Contact Channels: Professional customer service email addresses (often
[email protected]), dedicated phone lines, and sometimes live chat support. - Trust Seals: Logos of recognised payment providers (Visa, Mastercard, PayPal) and sometimes security certificates (e.g., SSL validation).
Product Range and Quality Claims
- Majesticmoon.co.uk: Claims “over 200 scents” and “high quality and long lasting wax melts.” The focus is on variety and affordability. While these claims are made, without independent verification or a long-standing track record, assessing the actual quality is difficult.
- Established Retailers: Often have diverse product lines (candles, diffusers, room sprays, bath products) and a well-established reputation for quality control. Brands like Yankee Candle are known for consistent scent throw and long burn times, while luxury brands like Jo Malone or Diptyque are celebrated for sophisticated, complex fragrances and premium ingredients. They often invest in research and development to ensure product safety and performance.
Customer Service and Support
- Majesticmoon.co.uk: Relies heavily on a Facebook community and a
yahoo.comemail address for customer interaction. This informal approach is insufficient for resolving complex issues, handling private data, or providing professional after-sales support. - Established Retailers: Maintain dedicated customer service teams with formal processes for handling inquiries, complaints, and returns. They offer multiple ways to get in touch, ensuring customers can receive timely and professional assistance. This includes formal channels for raising disputes and ensuring consumer rights are met.
Pricing and Value Proposition
- Majesticmoon.co.uk: Positions itself as an “affordable” option, with promotions like “10 snap bars for £20.” Its value proposition is primarily cost-driven, appealing to budget-conscious buyers.
- Established Retailers: Pricing varies significantly. Mass-market brands like Yankee Candle offer competitive pricing but generally higher than Majesticmoon.co.uk’s bulk deals. Luxury brands command premium prices due to branding, ingredients, craftsmanship, and exclusive scent profiles. Their value proposition often includes perceived luxury, brand prestige, and guaranteed quality, alongside reliable customer service and transparent operations.
In essence, while Majesticmoon.co.uk might offer enticing prices and a wide selection of scents, the trade-off is a significant lack of transparency and professional infrastructure. Established home fragrance retailers, by contrast, offer not just products but a complete, trustworthy, and legally compliant shopping experience, which is paramount for consumer confidence in the UK market. The slight price difference for an established brand often translates directly into peace of mind and access to robust consumer protections.
FAQ
What is Majesticmoon.co.uk?
Majesticmoon.co.uk is an online retailer based in the UK that specialises in home fragrance products, including wax melts, room sprays, and other related items, with a stated mission to provide affordable and high-quality scents. Locksmith-london24.co.uk Review
Is Majesticmoon.co.uk a legitimate business?
Based on the website’s homepage, there is no readily available information regarding its company registration details, physical address, or comprehensive legal policies (Terms & Conditions, Privacy Policy), which raises significant concerns about its legitimacy and transparency as a professional online business.
What products does Majesticmoon.co.uk sell?
Majesticmoon.co.uk primarily sells home fragrance products, specifically mentioning wax melts and room sprays, and indicates a range of over 200 scents across various products.
How many scents does Majesticmoon.co.uk offer?
The website states that it offers a range of over 200 scents across its wax melts, room sprays, and other home fragrance products.
Does Majesticmoon.co.uk offer free shipping?
Yes, Majesticmoon.co.uk offers free shipping on orders over £30, according to a banner displayed on its homepage.
What is the bulk deal for wax melts on Majesticmoon.co.uk?
Majesticmoon.co.uk advertises a bulk deal where customers can purchase “Any 10 Snap Bars For £20,” which makes each snap bar £2. Atkinsonassoc.co.uk Review
Is there a phone number to contact Majesticmoon.co.uk?
No, the Majesticmoon.co.uk homepage does not provide a phone number; the only direct contact method listed is an email address: [email protected].
Does Majesticmoon.co.uk have a physical address listed?
No, a physical business address is not provided anywhere on the Majesticmoon.co.uk homepage.
Can I find the Terms and Conditions on Majesticmoon.co.uk?
Based on the homepage content, there are no visible or easily accessible links to comprehensive Terms and Conditions, a Privacy Policy, or a Refund and Returns Policy.
Is my personal data safe with Majesticmoon.co.uk?
The website does not provide a clear Privacy Policy, which is essential for detailing how customer data is collected, stored, and protected, raising concerns about data security and GDPR compliance.
What is the return policy for Majesticmoon.co.uk?
A clear and detailed return and refund policy is not available on the Majesticmoon.co.uk homepage, making it difficult for customers to understand their rights and the process for returns. 9plus1.co.uk Review
Does Majesticmoon.co.uk have a social media presence?
Yes, Majesticmoon.co.uk encourages users to “Join us on Facebook” and mentions having “an amazing community of wax melt addicts on Facebook.”
What email address does Majesticmoon.co.uk use for contact?
Majesticmoon.co.uk uses a [email protected] email address for customer contact, which is a generic email domain rather than a custom one.
Are Majesticmoon.co.uk’s prices competitive?
Majesticmoon.co.uk positions itself as affordable, with offers like “Any 10 Snap Bars For £20,” suggesting competitive pricing aimed at budget-conscious consumers.
Does Majesticmoon.co.uk offer a subscription service?
No, based on the information on its homepage, Majesticmoon.co.uk does not appear to offer any subscription services for its products.
Does Majesticmoon.co.uk offer a free trial?
No, there is no mention or indication of a free trial offering for any products on the Majesticmoon.co.uk homepage. Glandwrlodge.co.uk Review
How can I verify Majesticmoon.co.uk’s company registration?
The Majesticmoon.co.uk homepage does not display any company registration number or VAT number, making it impossible for customers to independently verify its registration with Companies House.
What payment methods does Majesticmoon.co.uk accept?
The homepage does not explicitly list the accepted secure payment gateways (e.g., Visa, Mastercard, PayPal logos), though these would likely be visible during the checkout process.
Why is transparency important for online retailers like Majesticmoon.co.uk?
Transparency is crucial for online retailers to build consumer trust, comply with legal requirements (e.g., GDPR, consumer rights laws), provide clear recourse for customers, and establish credibility in the market.
What are some trustworthy alternatives to Majesticmoon.co.uk for home fragrances?
Trustworthy alternatives for home fragrances in the UK include established brands like Yankee Candle, Jo Malone London, The White Company, Molton Brown, Neom Organics, Diptyque, and Woodwick.
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