Based on checking the website, Marble-shop.co.uk appears to be a legitimate business specialising in the manufacture and installation of natural and man-made stone products like marble, granite, and quartz for various applications including kitchen worktops, bathrooms, staircases, and fireplaces. The site provides clear contact information, a physical showroom address, and outlines a step-by-step process for engaging their services. Customer testimonials are also featured, adding a layer of social proof. However, some common elements found on highly trusted e-commerce or service provider websites are notably absent, which might raise questions for a discerning online consumer.
Here’s an overall review summary:
- Business Type: Manufacturer and installer of natural and man-made stone products.
- Physical Presence: Yes, a showroom in Reigate, Surrey.
- Contact Information: Email ([email protected]) and Phone (01737 221261) provided.
- Product/Service Clarity: Clear descriptions of materials and applications (kitchen worktops, fireplaces, etc.).
- Process Transparency: A 5-step process from quote to fitting is detailed.
- Customer Reviews: Testimonials from Google are displayed.
- Pricing Information: Not directly available on the homepage; quotes are provided after consultation.
- Returns/Refunds Policy: No mention of a clear returns or refund policy.
- Terms and Conditions: No readily apparent link to comprehensive terms and conditions.
- Privacy Policy: No readily apparent link to a privacy policy.
- Security Badges/Certifications: No prominent display of security certifications or industry accreditations.
- Online Transaction Capability: The site appears to be for service inquiry rather than direct online purchasing.
While Marble-shop.co.uk offers a good overview of their services and expertise, the lack of crucial policy documents such as a privacy policy, terms and conditions, and details on returns/refunds is a significant omission. These are standard features for a trustworthy online presence, providing consumers with legal protection and clarity on their rights and obligations. Without these, it’s difficult for a potential customer to fully understand the legal framework of engaging with the business. For high-value home improvement projects, transparency in these areas is paramount.
Here are some alternatives for home improvement materials and services that uphold strong ethical standards and provide comprehensive online information:
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Latest Discussions & Reviews:
- Key Features: Wide range of natural stone, porcelain, and mosaic tiles; extensive showroom network; comprehensive online resources and design inspiration. Known for quality and variety in UK.
- Average Price: Mid to high-end, reflecting quality natural materials.
- Pros: High-quality materials, strong reputation, excellent customer service, clear pricing and policy information readily available on their website.
- Cons: Premium pricing might be a barrier for some budgets.
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- Key Features: UK’s largest tile and wood flooring specialist; offers a vast selection of tiles including natural stone, ceramic, porcelain, and mosaic; extensive network of stores nationwide.
- Average Price: Wide range from budget-friendly to premium.
- Pros: Huge variety, competitive pricing, frequent sales, accessible showrooms, clear policies online, strong emphasis on customer support.
- Cons: Quality can vary depending on the product range chosen.
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- Key Features: Global leader in quartz surfaces; known for durability, low maintenance, and a wide array of colours and patterns suitable for kitchen worktops and bathrooms.
- Average Price: Premium.
- Pros: Extremely durable and high-quality product, excellent warranty, widely available through fabricators, strong brand reputation.
- Cons: Higher price point, not a natural stone if that’s a preference.
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- Key Features: Specialises in natural stone and porcelain for various applications, including large format tiles, worktops, and outdoor paving. Focus on contemporary designs and quality.
- Average Price: Mid to high-end.
- Pros: Curated selection of high-quality materials, professional advice, good for bespoke projects, transparent online information.
- Cons: Smaller range compared to mass-market retailers.
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- Key Features: Offers engineered stone surfaces that can be installed directly over existing worktops, reducing disruption. Specialises in kitchen and bathroom renovations.
- Average Price: Varies based on project scope, but generally competitive for a fitted solution.
- Pros: Quick installation, less mess, environmentally friendly (using existing structures), comprehensive service including templating and fitting.
- Cons: Limited to overlay solutions, not full slab replacements.
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- Key Features: One of the UK’s largest online tile retailers; offers an extensive selection of wall and floor tiles, including natural stone effect, porcelain, and ceramic.
- Average Price: Budget-friendly to mid-range.
- Pros: Very competitive pricing, frequent discounts, huge online catalogue, quick delivery options, good customer service.
- Cons: Predominantly online, so physical viewing of materials is less accessible.
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- Key Features: Focuses on luxury stone resin products, particularly for bathrooms (baths, basins, showers). Emphasises modern design and high-end finish.
- Average Price: High-end/Luxury.
- Pros: Exquisite design and finish, premium quality materials, strong brand aesthetic, excellent customer support for high-value purchases.
- Cons: Specific to bathroom fixtures, higher price point.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Marble-shop.co.uk Review & First Look
Marble-shop.co.uk presents itself as a dedicated specialist in the supply and installation of natural and engineered stone products. Upon initial inspection, the website immediately conveys its core business: bespoke stone solutions for homes and commercial spaces. The homepage highlights key offerings such as marble fireplaces, quartz worktops, and quality tiles, aiming to draw in clients looking for high-end material finishes.
Initial Impressions and Aesthetic Design
The website’s design is functional, focusing on presenting information clearly rather than a highly polished, modern aesthetic. The colour palette is subdued, echoing the natural tones of the stone products it offers. High-quality images of various stone types and finished installations are used to showcase the products, which is crucial for a business dealing in visual materials. This visual emphasis helps potential customers envision how these materials might look in their own spaces. The “Skip to content” link and standard contact details (email and phone number) are prominently displayed at the top, ensuring accessibility for direct inquiries.
Key Information Availability
Essential contact details like a phone number (01737 221261) and an email address ([email protected]) are upfront, which is a good sign of transparency. The inclusion of a physical address (7 Prices Lane Reigate, Surrey, RH2 8BB) and a “Get Directions” link (to Google Maps) further establishes the company’s legitimacy and physical presence in Reigate, Surrey. This is particularly important for a business that encourages showroom visits for material selection and free samples. Opening hours are also clearly listed, aiding customer planning for visits.
Missing Elements for Trust and Transparency
Despite the positive initial impressions, the website lacks several critical components typically found on robust and trustworthy business websites. There are no readily visible links to a comprehensive Privacy Policy, Terms and Conditions, or a Returns/Refunds Policy. These legal documents are fundamental for any online business, providing protection for both the consumer and the business by outlining rights, responsibilities, data handling practices, and procedures for disputes or service issues. Their absence can create uncertainty and deter cautious consumers, particularly for large investments like bespoke stone installations.
Marble-shop.co.uk Operational Flow
Marble-shop.co.uk clearly outlines its operational process, providing potential customers with a straightforward understanding of how to engage their services. This step-by-step approach is designed to simplify the customer journey from initial interest to final installation, aiming to build confidence and manage expectations. Cbvdatanet.co.uk Review
The 5-Step Process for Kitchen Worktops
The website details a “How to get your Kitchen Worktop in easy 5 steps” guide, which is a commendable effort in transparency. This process is applicable not just to kitchen worktops but also to bathrooms, staircases, and fireplaces, indicating a consistent approach across their service offerings.
- Choose your stone: Customers are encouraged to visit the showroom where free samples are supplied, and professional advice is offered. This hands-on approach allows clients to physically inspect materials and receive personalised guidance, which is valuable for high-value purchases.
- Receive a quote: The company commits to supplying a quote on the same day, promising high-quality materials and “the best prices on the market.” While the latter claim is subjective and would require competitive comparison, the speed of quotation is a positive aspect for customers keen to move forward.
- Template: This stage involves an in-home visit to measure and create templates for the project. This critical step ensures precision and customisation, a hallmark of bespoke installation services.
- Fitting: The final installation stage, which the website states normally takes “6 working days from the day of template.” This timeframe provides a clear expectation for project completion after templating.
- Enjoy: The final step simply states, “Your dream became reality and now it is time for you to love and adore it,” concluding the process on a positive, customer-centric note.
Manufacturing and Installation Capabilities
The website highlights that “We Manufacture And Install All Types Of Stones,” underlining their end-to-end service. They position themselves as “The Reigate Marble Shop,” emphasising their local presence and expertise. Their stonemasons are described as “qualified,” capable of handling “the entire project from quarry to finished scheme.” This implies a deep level of control over the supply chain and manufacturing process, which can assure customers of quality and consistency.
Sourcing and Design Expertise
Marble-shop.co.uk mentions “extensive experience in sourcing materials from around the world,” curating a “core collection of quality natural stone and manmade stone.” They also claim to “give competent technical advice on suitability for different applications.” This expertise in material selection and application is crucial for clients who may not be familiar with the nuances of various stone types. The existence of an “in-house design and technical department” further reinforces their capability to ensure a smooth transition from specification to manufacturing, indicating a professional and integrated approach.
Showroom Experience
The “OUR SHOWROOM” section details the range of materials on display, including Granite, Marble, Quartz, Corian, Quartzite, Limestone, Travertine, Onyx, Slate, Natural Tiles, and Porcelain. The offer of free samples to take home allows customers to test materials in their own lighting and environment, a practical and customer-friendly service that aids decision-making. The showroom is clearly positioned as a central point for consultation and material selection.
Marble-shop.co.uk Pros & Cons
When evaluating Marble-shop.co.uk, it’s important to weigh both its strengths and weaknesses to provide a balanced perspective for potential customers. Robsonkay.co.uk Review
Advantages of Marble-shop.co.uk
- Clear Service Process: The detailed “easy 5 steps” guide for kitchen worktops and other installations is highly beneficial. It demystifies the process, setting clear expectations for customers from consultation to fitting.
- Physical Showroom and Local Presence: Having a physical showroom in Reigate, Surrey, builds significant trust. Customers can visit, see samples, get personalised advice, and verify the business’s legitimacy. The provided address, opening hours, and “Get Directions” link reinforce this.
- Comprehensive Service Offering: The claim of manufacturing and installing “All Types of Stones,” combined with their ability to handle projects “from quarry to finished scheme,” indicates a complete end-to-end service. This can be appealing to clients seeking a single provider for their bespoke stone needs.
- Expertise in Materials and Design: The emphasis on “extensive experience in sourcing materials,” “competent technical advice,” and an “in-house design and technical department” suggests a high level of specialisation and professional knowledge. This is critical for custom stone projects where material suitability and aesthetic integration are key.
- Positive Customer Testimonials: Featuring client reviews directly on the homepage, with a link to “View All on Google,” adds a strong layer of social proof. The testimonials highlight positive experiences regarding communication, quality of work, and professional fitting.
- Free Samples and Consultation: Offering free samples to take home and the promise of advice at the showroom are excellent customer-centric features, allowing clients to make informed decisions.
- Direct Contact Information: Prominently displaying a phone number and email address makes it easy for potential customers to get in touch quickly.
Disadvantages of Marble-shop.co.uk
- Absence of Key Legal Policies: This is the most significant drawback. The website lacks readily accessible links to fundamental legal documents such as a Privacy Policy, Terms and Conditions, or a clear Returns/Refunds Policy. These documents are crucial for consumer protection, outlining how personal data is handled, the terms of service, and procedures for any issues or cancellations. Their absence can raise significant red flags regarding transparency and accountability, especially for high-value transactions.
- Lack of Online Pricing Transparency: While the service is bespoke, the website doesn’t offer any indicative pricing or a mechanism for instant online estimates. Customers must go through the quote process, which might be a barrier for those simply trying to gauge budget suitability without initial commitment. The claim of “best prices on the market” is vague without comparative data.
- No Online Booking/Scheduling: For a service-oriented business, an online booking or scheduling tool for consultations, showroom visits, or templating appointments could enhance customer convenience.
- Limited Online Engagement Features: The website is primarily informational. There are no blog posts, FAQs (beyond the general process), or detailed case studies that might further engage visitors and demonstrate expertise.
- Security and Accreditation Information: There is no prominent display of industry accreditations, certifications, or security badges that might reassure customers about their professional standing and data security (though direct online payments don’t seem to be a feature).
- Age of Testimonials: While positive, some testimonials refer to “2012” which indicates that some of the displayed reviews are quite old. While older positive reviews are better than none, more recent feedback would offer greater reassurance.
Marble-shop.co.uk Alternatives
When considering stone supplies and installation services in the UK, several reputable companies offer similar products and services with varying specialisations and online presences. For those prioritising clear online policies, competitive pricing, and extensive product ranges, there are numerous alternatives to explore.
Competing Stone Suppliers and Installers
Several established businesses in the UK offer comprehensive stone solutions for kitchens, bathrooms, and other applications. These alternatives often provide more extensive online resources, clearer policy documents, and a broader geographical reach.
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- Specialisation: One of the UK’s largest online retailers of solid wood, laminate, and solid surface worktops. They also offer a good range of quartz and granite worktops.
- Key Differences: Strong online presence with detailed product specifications, clear pricing, and often offer cutting and fabrication services. Their website features comprehensive FAQs, T&Cs, and privacy policies. They also have showrooms across the UK.
- Why Consider: For those seeking a wider range of materials beyond just natural stone, competitive pricing, and a more robust online purchasing experience with full transparency on policies.
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- Specialisation: Focuses specifically on granite and marble worktops, offering bespoke fabrication and installation services across the UK.
- Key Differences: Similar service model to Marble-shop.co.uk but often with a more developed online presence regarding customer support and policy documents. They aim for competitive pricing and quick turnaround times.
- Why Consider: A direct competitor for bespoke granite and marble, potentially offering more detailed online information or alternative service packages.
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London Stone Countrycarsofbristol.co.uk Review
- Specialisation: Primarily known for high-quality natural stone paving and landscaping materials, but also offers bespoke stone for interior applications.
- Key Differences: Strong focus on architectural and landscape projects, with a reputation for quality and expertise in natural stone. Their website is comprehensive with technical data, case studies, and clear terms.
- Why Consider: If the project extends to outdoor stone applications or requires a supplier with deep architectural stone expertise.
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- Specialisation: Supplies and fabricates natural stone (granite, marble, quartzite) and engineered stone (quartz) for various residential and commercial projects.
- Key Differences: They serve a wide client base including large-scale developers and individual homeowners. Their site provides more technical specifications and often has clear policy sections.
- Why Consider: For diverse project needs, from individual home renovations to larger commercial contracts, with a focus on a comprehensive material selection.
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- Specialisation: Focuses solely on granite and quartz worktops, offering supply, templating, and installation services nationwide.
- Key Differences: Often provides a very streamlined online quotation process, sometimes including an instant quote calculator. Their website typically has easily accessible legal policies.
- Why Consider: For a more straightforward and potentially quicker online quotation and order process for granite or quartz worktops.
These alternatives generally provide more exhaustive online information, including transparent pricing models (or at least more detailed quotation processes), comprehensive legal policies, and a wider array of customer support features. While Marble-shop.co.uk offers valuable local service, exploring these options can provide greater peace of mind regarding online transparency and legal clarity.
How to Cancel Marble-shop.co.uk Orders or Services
Given that Marble-shop.co.uk operates primarily on a bespoke service model rather than direct e-commerce, the process for cancelling an order or service would typically follow standard contractual procedures for custom installations. The absence of specific cancellation policies on their website means customers must rely on direct communication and general consumer rights in the UK.
Understanding the Service-Based Cancellation Process
Since Marble-shop.co.uk deals with custom-made stone products and their installation, a cancellation would likely involve stages of the project where different costs might be incurred. For instance, costs for initial consultation, templating, material sourcing, or fabrication might become non-refundable once those stages have commenced or been completed. We-present.co.uk Review
- Initial Contact: The first and most crucial step for any cancellation is to immediately contact Marble-shop.co.uk directly. This should be done via their provided phone number (
01737 221261) and email ([email protected]) to ensure written and verbal notification. - Refer to Quotation/Contract: When you receive a quote from Marble-shop.co.uk, ensure you carefully review it for any terms and conditions regarding cancellations, deposits, or milestones where payments become non-refundable. While the website doesn’t display general T&Cs, individual quotes or order confirmations might include specific clauses.
- Cooling-off Period (if applicable): For services contracted at a distance (e.g., purely online or over the phone without a showroom visit), consumers in the UK typically have a 14-day ‘cooling-off period’ under the Consumer Contracts Regulations 2013, during which they can cancel without penalty. However, for bespoke goods or services that have begun with the consumer’s agreement, this right can be limited or lost. For instance, if templating has occurred, or materials have been cut specifically for your order, full cancellation might not be possible.
- Discussion of Costs Incurred: Be prepared to discuss any costs already incurred by Marble-shop.co.uk. If materials have been purchased or cut, or if significant labour has been expended (e.g., templating visit), they may be entitled to charge for these. The amount refundable would depend on the stage of the project and any specific agreement made.
- Written Confirmation: Always request written confirmation of your cancellation and any agreed-upon refunds or charges. This provides a clear record for both parties.
Legal Considerations and Consumer Rights
In the absence of clear online policies, customers fall back on their general rights under UK consumer law. The Consumer Rights Act 2015 states that services must be carried out with reasonable care and skill, at a reasonable price, and within a reasonable time. If the service is not provided as agreed, you have rights to remedies. However, for cancellations, the specifics often depend on the contract signed (or agreed upon through the quote) and the stage of service delivery.
It is highly recommended that before committing to any bespoke service of this nature, customers explicitly request and review the company’s full terms and conditions, especially concerning deposits, cancellation, and potential refunds, to avoid future disputes.
Marble-shop.co.uk Pricing Structure
Marble-shop.co.uk does not display fixed pricing on its website for any of its products or services. This approach is typical for businesses offering bespoke, custom-cut, and installed solutions like stone worktops, fireplaces, and staircases. The pricing model is entirely dependent on the specific requirements of each project.
Custom Quotation Model
The website clearly states in its 5-step process that step 2 is “Receive a quote.” This indicates that all pricing is handled through a custom quotation system.
- Factors Influencing Price: The final cost for a Marble-shop.co.uk project will depend on several key variables:
- Material Type: The choice between marble, granite, quartz, limestone, onyx, or porcelain will significantly impact the price. Natural stones like certain marbles or onyx can be considerably more expensive than engineered quartz or standard granites.
- Material Quality/Rarity: Within each stone type, there are different grades, patterns, and origins, which can affect the price. More exotic or rare slabs will command higher prices.
- Project Scope: The size and complexity of the project are primary cost drivers. A small bathroom vanity top will be much less expensive than a large kitchen island with intricate cuts or multiple worktop sections.
- Fabrication Complexity: The design of the stone piece, including edge profiles, cut-outs for sinks or hobs, drainage grooves, and bespoke shapes, will add to fabrication costs.
- Installation Difficulty: Factors like access to the property, the weight of the stone, the need for multiple fitters, and the complexity of the installation (e.g., a multi-level staircase versus a flat worktop) will influence installation charges.
- Templating Costs: While the website doesn’t break this down, templating is an essential step that incurs cost, typically absorbed into the overall project price.
- Location: While not explicitly mentioned, travel costs for templating and fitting might be a factor if the customer is located far from their Reigate base.
“Best Prices on the Market” Claim
The website states they will supply a quote with “the high quality material and the best prices on the market.” This is a common marketing claim. While they aim to be competitive, verifying such a claim would require obtaining multiple quotes from various suppliers for identical materials and project specifications. Lunararcana.co.uk Review
How to Obtain a Quote
Customers must engage with Marble-shop.co.uk to get a price. The process as outlined includes:
- Visiting their showroom: This is encouraged to view samples and receive advice.
- Contacting them directly: Via phone or email, or by using their “Get a quote” link which presumably leads to an inquiry form.
The absence of any online pricing tools or general price guides means that budgeting before direct contact is challenging. For consumers who prefer transparency or preliminary cost estimates before engaging in detailed discussions, this model may require more upfront effort. However, for bespoke services, a custom quotation is often necessary to accurately reflect the unique nature of each project.
Marble-shop.co.uk vs. Direct Importers/Wholesalers
When considering large stone purchases for home renovation or commercial projects, the choice often comes down to a comprehensive service provider like Marble-shop.co.uk versus sourcing materials from direct importers or wholesalers. Each approach has distinct advantages and disadvantages, primarily related to cost, convenience, and the level of service provided.
Marble-shop.co.uk: Integrated Service Provider
Marble-shop.co.uk positions itself as an all-in-one solution. They handle sourcing materials, manufacturing (cutting and fabricating), and installation.
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Pros of Integrated Service: Kentsportsacademy.co.uk Review
- Convenience: A single point of contact for the entire project. This simplifies coordination and problem-solving.
- Accountability: The company is responsible for the quality of the material, the precision of fabrication, and the standard of installation. If an issue arises, there’s one entity to address it with.
- Expertise: Their “in-house design and technical department” and “qualified stonemasons” imply a high level of expertise in material selection and application.
- Reduced Risk: Less chance of miscommunication or errors between separate suppliers, fabricators, and installers.
- Showroom Experience: The ability to see and feel the materials, get free samples, and receive professional advice in person is a significant benefit for aesthetic and technical decisions.
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Cons of Integrated Service:
- Cost: Often, an integrated service provider will have higher overheads and profit margins built into the overall price compared to buying direct from a wholesaler and then finding a separate fabricator/installer.
- Less Control (Potentially): While they offer bespoke solutions, your choices are generally limited to their curated selection of materials and their specific fabrication capabilities.
- Less Price Transparency: As seen with Marble-shop.co.uk, fixed pricing is not provided, requiring a bespoke quote for every project.
Direct Importers/Wholesalers: Material-Only Suppliers
Direct importers or wholesalers specialise in selling raw slabs of stone (marble, granite, quartz, etc.) to fabricators, trade professionals, or sometimes directly to the public. You would then need to find a separate fabricator and installer.
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Pros of Direct Importers/Wholesalers:
- Potential Cost Savings: Buying raw slabs directly from a wholesaler can often be significantly cheaper than buying from a full-service provider, especially for larger quantities.
- Wider Selection: Wholesalers often have vast warehouses with thousands of slabs, offering a much wider range of colours, patterns, and stone types than a typical showroom. You might find unique or rare slabs not available elsewhere.
- Full Control: You have complete control over selecting the exact slab(s) for your project and can choose your preferred fabricator and installer.
- Price Transparency: Wholesalers often publish price lists per square metre or per slab, making it easier to compare costs.
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Cons of Direct Importers/Wholesalers:
- Increased Complexity & Coordination: You become the project manager. You’re responsible for coordinating between the material supplier, the fabricator (who cuts and finishes the stone), and the installer. Any miscommunication can lead to errors.
- Accountability Issues: If there’s an issue with the finished product (e.g., a crack, a chip, or incorrect dimensions), it can be challenging to determine whether the fault lies with the material supplier, the fabricator, or the installer.
- Logistics: You’ll need to arrange transport of the raw slabs from the wholesaler to the fabricator, and then the finished pieces to your site. This can be complex and costly.
- Lack of Integrated Expertise: You won’t get integrated design advice from a single source; you’ll rely on the expertise of each individual party.
- Minimum Order Requirements: Some wholesalers may have minimum order quantities that might not suit smaller residential projects.
Conclusion: Which Approach is Better?
- Choose Marble-shop.co.uk (or similar integrated service) if: You value convenience, a single point of contact, integrated expertise, and are willing to pay a premium for a seamless, managed project from start to finish. This is generally suitable for homeowners who prefer a hands-off approach.
- Choose Direct Importers/Wholesalers if: You are budget-conscious, have the time and expertise to manage multiple contractors, seek a wider selection of unique slabs, or are a trade professional yourself. This approach requires more legwork but can yield significant savings and more customisation.
For a homeowner, the convenience and accountability offered by an integrated service provider like Marble-shop.co.uk often outweigh the potential cost savings of managing multiple parties, especially for complex bespoke installations. However, for large-scale projects or those with specific sourcing needs, direct import might be a more viable option. Kwikpac.co.uk Review
FAQ
What services does Marble-shop.co.uk offer?
Marble-shop.co.uk specialises in the manufacture and installation of bespoke natural and man-made stone products, including marble fireplaces, quartz worktops, granite worktops, and various types of tiles for kitchens, bathrooms, staircases, and commercial spaces.
Where is Marble-shop.co.uk located?
Their showroom is located at 7 Prices Lane Reigate, Surrey, RH2 8BB.
What are the opening hours for the Marble-shop.co.uk showroom?
The showroom is open Monday to Friday from 10 am to 5 pm, and Saturday from 10 am to 2 pm. It is closed on Sundays.
How can I get a quote from Marble-shop.co.uk?
You can get a quote by visiting their showroom, contacting them via phone at 01737 221261, or emailing [email protected]. They aim to provide a quote on the same day.
Does Marble-shop.co.uk provide free samples?
Yes, the website states that free samples will be supplied for you when you visit their showroom. Naturesangels.co.uk Review
How long does the fitting process take after templating?
The fitting process normally takes 6 working days from the day of templating, according to their website.
Does Marble-shop.co.uk handle both manufacturing and installation?
Yes, they explicitly state, “We Manufacture And Install All Types Of Stones,” indicating an end-to-end service from quarry to finished scheme.
Are there any terms and conditions or privacy policy available on the Marble-shop.co.uk website?
No, readily apparent links to comprehensive terms and conditions, privacy policy, or returns/refunds policies are not available on their homepage.
What types of stone materials does Marble-shop.co.uk work with?
They work with Marble, Granite, Quartz, Corian, Quartzite, Limestone, Travertine, Onyx, Slate, Natural Tiles, and Porcelain.
Does Marble-shop.co.uk offer services for commercial projects?
Yes, their homepage mentions services for “Restaurants” and “Commercial” applications in addition to residential kitchens, bathrooms, staircases, and fireplaces. Healthiest-homes.co.uk Review
What is the process for a kitchen worktop installation with Marble-shop.co.uk?
The process involves 5 steps: 1. Choose your stone (visit showroom), 2. Receive a quote, 3. Templating (in-home visit), 4. Fitting (installation), and 5. Enjoy the finished product.
How experienced are Marble-shop.co.uk’s stonemasons?
The website states their stonemasons are “qualified” and can handle the entire project from quarry to finished scheme, implying significant experience.
Can I see customer reviews for Marble-shop.co.uk?
Yes, the homepage features several customer testimonials, with a link to “View All on Google” for more reviews.
Is there an in-house design team at Marble-shop.co.uk?
Yes, they mention having “our own in-house design and technical department” to ensure a smooth transition from specification to manufacturing.
Does Marble-shop.co.uk claim to offer competitive pricing?
Yes, they claim to provide “the best prices on the market” alongside high-quality materials. Pontypoolaccidentrepair.co.uk Review
What should I do if I need to cancel an order with Marble-shop.co.uk?
You should contact Marble-shop.co.uk directly via phone and email as soon as possible. Review your specific quote or contract for any cancellation clauses, as bespoke items may have specific terms or incur costs for work already done.
Does Marble-shop.co.uk provide advice on stone suitability for different applications?
Yes, they state they are “able to give competent technical advice on suitability for different applications” based on their expertise in sourcing materials.
How does Marble-shop.co.uk source its materials?
They mention “extensive experience in sourcing materials from around the world” and strong relationships with quarries and wholesalers.
Are there any large sales or discounts mentioned on the website?
Yes, the homepage mentions “MEGA SALE ON 85% OFF – CUTS GRANITE, MARBLE & QUARTZ.” It’s advisable to confirm the terms and duration of such sales.
Is Marble-shop.co.uk suitable for smaller projects?
While the website highlights large projects, the process outlined and the offer of free samples suggest they cater to a range of project sizes, from a single fireplace to a full kitchen installation. Marineandoutdoorclothing.co.uk Review
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