Based on looking at the website, Modernupvcwindows.co.uk appears to be a legitimate online retailer for UPVC windows and doors, offering both supply-only and installation services within selected UK postal areas. The site provides a comprehensive product range, a detailed online design and pricing tool, and various informational resources.
Here’s an overall review summary:
- Company Name: Burbage Custom Windows Ltd. (trading as Modern UPVC Windows)
- Company Registration Number: 02961904 (registered in England & Wales)
- VAT Number: 620285663
- Physical Locations: Showroom and Collections facility in Hinckley, LE10 3BE/LE10 3DU
- Contact Information: Phone (01455 639 739), WhatsApp, Email ([email protected])
- Online Presence: Active on Facebook, Twitter, and Instagram
- Customer Reviews: Rated 4.89 stars by Reviews.co.uk based on 11060 merchant reviews
- Key Features: Online design and pricing tool, instant prices, no personal details required for initial pricing, trade prices to the public, various glazing options (double, triple, laminated, acoustic), own delivery vans.
- Transparency: Provides links to Terms & Conditions, Privacy Policy, Returns Policy, Price Guarantee, and FENSA information.
The website offers a robust user experience for those looking to purchase UPVC windows and doors, whether for DIY, trade, or with an optional installation service. The emphasis on transparency with company details, physical addresses, and external review platforms lends credibility. The extensive range of products, from standard windows to composite and bi-fold doors, along with detailed video guides and articles, suggests a commitment to providing comprehensive information and support to potential customers. The strong positive review rating on an independent platform like Reviews.co.uk further strengthens its perceived reliability.
Here are some of the best alternatives in the UK market for windows and doors:
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- Key Features: Wide range of windows, doors, conservatories, and roofline products; bespoke design and installation services; long-standing reputation in the UK.
- Average Price: Varies widely by product and customisation, generally considered a premium provider.
- Pros: Established brand, comprehensive service (design, supply, install), extensive product portfolio, strong guarantees.
- Cons: Higher price point compared to some DIY options, sales process can be lengthy.
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- Key Features: Specialises in double glazing, triple glazing, doors, and conservatories; focus on energy efficiency and security; custom-made products.
- Average Price: Mid to high range, depending on specifications.
- Pros: Reputable brand, quality products, good customer service, comprehensive warranties.
- Cons: Can be more expensive than local installers, requires consultation for pricing.
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- Key Features: Large national installer of UPVC windows and doors; often has promotions and deals; emphasis on affordability and quick installation.
- Average Price: Generally competitive, often with promotional offers.
- Pros: Wide coverage across the UK, frequent discounts, quick turnaround times, good for budget-conscious buyers.
- Cons: Some customer service issues reported, perceived as a more mass-market option.
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- Key Features: Regional installer covering London and the South East; offers windows, doors, conservatories, and roofline products; focus on quality and customer satisfaction.
- Average Price: Mid-range.
- Pros: Strong regional presence, good local reputation, quality products and installation.
- Cons: Limited geographical coverage, less brand recognition nationally.
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- Key Features: Network of independent installers across the UK; offers a wide range of high-quality UPVC and aluminium windows and doors; focuses on local expertise and service.
- Average Price: Varies by local installer, generally competitive for quality products.
- Pros: Supports local businesses, access to a variety of designs and materials, personalised service.
- Cons: Quality can vary slightly between installers, less centralised customer support.
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- Key Features: Specialises in sliding sash windows but also offers casement windows, doors, and bi-folds; known for traditional aesthetics with modern performance.
- Average Price: Mid to high range, particularly for their specialist sash windows.
- Pros: Excellent quality traditional window styles, good for period properties, focus on heritage aesthetics.
- Cons: More niche product range, may not be the cheapest option for standard windows.
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- Key Features: Leading manufacturer and installer of aluminium bi-folding doors, sliding doors, and windows; known for large-scale glazed solutions and high-end products.
- Average Price: High-end, reflecting the specialist nature and materials.
- Pros: Premium quality, excellent design options for modern extensions, strong focus on large glazed areas.
- Cons: Primarily high-end and specialist, not suitable for basic window replacements, higher price point.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Modernupvcwindows.co.uk Review & First Look
When first navigating to Modernupvcwindows.co.uk, the immediate impression is one of a functional, business-oriented website designed for clear purpose: selling UPVC windows and doors. The layout prioritises navigation and product information, making it straightforward for users to find what they need. Unlike some sites that might overdo it with flashy graphics, Modernupvcwindows.co.uk adopts a pragmatic approach, focusing on utility.
The top navigation bar is comprehensive, offering links to key sections such as “Design & Price,” “Window/door Info,” “Video Guides,” “Track Order,” “Delivery,” “Payment,” “Questions/FENSA,” “About Us,” and “Contact Us.” This robust menu structure immediately signals a well-organised operation, crucial for an e-commerce platform dealing with significant purchases like home improvements. A notable feature is the clear display of contact information – phone numbers (including WhatsApp), email, and physical addresses for their showroom and collection point – right on the homepage and in the footer. This level of transparency is a strong indicator of trustworthiness, providing multiple avenues for customer support and verification.
Furthermore, the site prominently features a review rating from Reviews.co.uk, displaying “Modern UPVC Windows is rated 4.89 stars by Reviews.co.uk based on 11060 merchant reviews.” This independent validation, with a substantial number of reviews, is a powerful trust signal. It suggests a history of positive customer interactions and a commitment to service quality, which is often a primary concern for consumers making large home improvement investments. The inclusion of a “Price Guarantee” and direct links to “Terms & Conditions,” “Privacy Policy,” and “Returns policy” further demonstrates their commitment to clear, ethical business practices.
Initial Usability and Navigation
The website’s design is intuitive. The “Design & Price” tool is a central element, highlighted early on, suggesting a user-friendly process for customising and costing products without needing to input personal details upfront. This “no personal details for price” approach is a significant benefit, reducing friction for casual browsers. The direct links to specific product categories like “Standard windows,” “French windows,” “Tilt & turn windows,” and various door types are well-organised, allowing users to quickly jump to their area of interest.
Transparency and Credibility Markers
The provision of a company registration number (02961904) and VAT number (620285663), along with the registered company name (Burbage Custom Windows Ltd.), adds a layer of official credibility. This information allows potential customers to independently verify the company’s legal standing in the UK. The physical showroom and collection points, complete with opening hours and map links, further solidify their physical presence and legitimacy. In an age where many online businesses can feel faceless, Modernupvcwindows.co.uk clearly establishes its physical roots. Omniplex.co.uk Review
Modernupvcwindows.co.uk Features
Modernupvcwindows.co.uk offers a suite of features designed to streamline the process of purchasing and installing UPVC windows and doors. These features cater to a diverse clientele, from DIY enthusiasts and trade professionals to homeowners seeking a full installation service. The platform’s emphasis on online design, comprehensive information, and flexible service options sets it apart.
Online Design & Pricing Tool
One of the standout features is their “Fantastic online designer” that provides “instant prices” without requiring “personal details for price.” This is a game-changer for preliminary budgeting and exploration.
- Customisation: Users can configure various aspects of windows and doors, including dimensions, styles (e.g., standard, French, tilt & turn, flush, sash, bay & bow, odd shapes), glazing options (double, triple, laminated, acoustic), and colour finishes.
- Instant Quotation: The ability to get immediate pricing eliminates the traditional hassle of waiting for sales calls or site visits, which is often a deterrent for consumers.
- Visualisation: The “Inside & outside preview” feature is incredibly useful, allowing customers to visualise how the chosen product will look in their property before committing to a purchase. This reduces uncertainty and helps in making informed design decisions.
Product Range and Glazing Options
The website boasts an extensive product catalogue, covering almost every conceivable UPVC window and door type.
- Windows: Standard, French, Tilt & Turn, Flush, Sash, Bays & Bows, and even Odd Shapes. This comprehensive selection ensures that most architectural needs can be met.
- Doors: UPVC doors, Flush doors, French doors, Flush French doors, Sliding patio doors, Aluminium bi-folds, GRP composites, Timber composites, Stable doors, Double doors, and Fire doors. This breadth of choice caters to various aesthetic and functional requirements, from traditional to modern.
- Advanced Glazing: Beyond standard double glazing, the inclusion of “Triple, laminated, acoustic glazing” options highlights a commitment to energy efficiency, sound insulation, and enhanced security, appealing to customers seeking higher performance characteristics.
Information and Support Resources
Modernupvcwindows.co.uk goes beyond just selling products; it educates its customers through various resources.
- Video Guides: A dedicated section provides “Video Guides” on installation and product features, which is invaluable for DIY customers or those who want to understand the installation process.
- Information Articles: The “More information & articles” section covers topics like “BBC: Could triple glazing become a UK standard?”, “What are Tilt & Turn windows?”, and “Astragal vs Georgian bars?”. These articles demonstrate expertise and help customers make educated choices.
- Installation Guides & Building Regulations: Direct links to “Installation guides” and “Building Regulations” (FENSA) are crucial for compliance and proper fitting, offering peace of mind to both DIY and trade customers.
- FAQ Section: A comprehensive “Questions/FENSA” (FAQ) section addresses common queries, reducing the need for direct customer service contact for routine issues.
Delivery and Installation Services
The flexibility in delivery and installation options is a significant advantage. Vansdirect.co.uk Review
- Own Vans for Delivery: Stating “Delivery with our own vans” suggests better control over the delivery process, potentially leading to fewer damages and more reliable scheduling compared to third-party couriers.
- Optional Installation Service: For those who prefer professional fitting, “Optional installation service in selected postal areas” provides a convenient solution. This allows the company to cater to both the supply-only DIY/trade market and the full-service installation market.
- Order Tracking: The “Track Order” feature provides transparency post-purchase, allowing customers to monitor the status of their order from design to delivery.
Customer-Centric Policies
The website clearly outlines various customer-friendly policies.
- Price Guarantee: This policy suggests confidence in their competitive pricing and reassures customers that they are getting a fair deal.
- Secure Payments: The assurance “We do not record or see your card details” enhances trust in their online payment system, a critical factor for online transactions.
- Returns Policy: A clear “Returns policy” provides a safety net for customers in case of issues or changes of mind (within specified terms).
Overall, the features on Modernupvcwindows.co.uk demonstrate a well-thought-out approach to online retail for a complex product like windows and doors, combining convenience, comprehensive information, and flexible service options.
Modernupvcwindows.co.uk Pros & Cons
Every online business has its strengths and areas where it could improve. For Modernupvcwindows.co.uk, the picture is largely positive, especially concerning transparency and customer empowerment. However, a balanced view requires looking at both sides of the coin.
Pros of Modernupvcwindows.co.uk
1. Transparency and Trustworthiness:
- Clear Company Information: The website explicitly states the company name (Burbage Custom Windows Ltd.), company registration number (02961904), and VAT number (620285663). This is crucial for verifying legitimacy and building trust.
- Physical Presence: The inclusion of showroom and collection point addresses with opening hours and map links provides a tangible sense of the company’s operations, making them feel more established and accountable.
- Verified Reviews: The prominent display of a high rating (4.89 stars) based on over 11,000 reviews from Reviews.co.uk is a significant trust signal. This independent verification by a reputable review platform lends considerable credibility.
- Comprehensive Policies: Easy access to “Terms & Conditions,” “Privacy Policy,” and “Returns policy” shows a commitment to legal compliance and clear communication with customers.
2. User-Friendly Online Experience: Primrose-awnings.co.uk Review
- Instant Online Pricing: The “Design & Price” tool that provides “instant prices” without requiring personal details is a major advantage. This reduces friction and allows customers to explore options freely and quickly budget their projects.
- Extensive Product Visualisation: The “Inside & outside preview” in the designer tool helps customers accurately visualise their choices, minimising the risk of dissatisfaction post-purchase.
- Rich Information Resources: The abundance of “Video Guides,” “Installation guides,” “Building Regulations” information, and helpful articles (e.g., on glazing types) empowers customers with knowledge, whether they are DIYers or simply want to understand their purchase better.
3. Wide Product Range and Customisation:
- Diverse Product Portfolio: From various window styles (Standard, French, Tilt & Turn, Sash, Bay & Bow, Odd Shapes) to a comprehensive array of doors (UPVC, French, Patio, Bi-folds, Composites), the selection caters to almost any architectural need.
- Advanced Glazing Options: Offering double, triple, laminated, and acoustic glazing highlights a commitment to energy efficiency, security, and sound insulation, appealing to a broader market segment seeking enhanced performance.
- Trade and DIY Focus: The “Online DIY/Trade/direct/Supply only or install” clearly indicates their flexibility in serving different customer segments, making them attractive to both homeowners and professional builders.
4. Customer Support and Convenience:
- Multiple Contact Channels: Availability of phone, WhatsApp, and email contact options demonstrates a commitment to accessible customer service.
- Order Tracking: The “Track Order” feature provides transparency and reduces customer anxiety about delivery times.
- Own Van Delivery: Using their “own vans” for delivery implies better control over logistics, potentially leading to more reliable and careful transportation of products.
Cons of Modernupvcwindows.co.uk
1. Limited Geographical Installation Service:
- While they offer an “Optional installation service,” it is only available “in selected postal areas.” This means customers outside these areas will need to arrange their own installers, which can be a barrier for those seeking a full, seamless service. The website doesn’t immediately clarify which specific areas are covered, requiring further investigation.
2. Online-Centric Sales Process:
- For customers who prefer a more traditional, face-to-face sales approach with extensive consultation before getting a quote, the online-first “instant price” model might feel less personal. While they have a showroom, the core experience is designed for online interaction.
3. Reliance on Self-Measurement for Supply-Only: Kandianpro.co.uk Review
- For “supply only” orders, customers are responsible for accurate measurements. While video guides and articles help, measurement errors can be costly and are entirely the customer’s responsibility. This is inherent in the DIY model but can be a ‘con’ for less confident DIYers.
4. Potential Overwhelm for New Buyers:
- While the amount of information is a pro, for a first-time window or door buyer who isn’t familiar with terms like “Astragal vs Georgian bars” or “FENSA,” the sheer volume of options and technical details might initially feel overwhelming. Clearer guided pathways for absolute beginners could be beneficial.
5. Pricing Structure Opacity for Installation Service:
- While the online designer provides instant prices for products, the pricing for the “optional installation service” is not immediately clear or integrated into the online tool. Customers would likely need to contact them directly for an installation quote, adding an extra step to the process.
In summary, Modernupvcwindows.co.uk excels in transparency, online user experience, and product variety. Its primary limitations stem from the nature of an online-first model, particularly concerning the geographical scope of its installation services and the inherent need for customer engagement in the measurement process for supply-only orders.
Modernupvcwindows.co.uk Alternatives
When it comes to home improvements like windows and doors, having reliable alternatives is key. Whether you’re looking for different service levels, specific product types, or simply competitive pricing, the UK market offers several strong contenders. These alternatives often cater to slightly different needs, from full-service installation to supply-only for trade or DIY.
Howden Joinery Group (TradePoint)
- Key Features: Primarily a trade supplier, but accessible to the public through a trade account. Offers a wide range of joinery products including doors, windows, and kitchens. Known for quality materials and supply chain efficiency.
- Target Audience: Builders, tradespeople, and serious DIYers.
- Pros: Competitive trade pricing, extensive stock availability, strong reputation among professionals, robust product range.
- Cons: Requires a trade account (though easy to set up for public), less focus on direct consumer installation services, can be overwhelming for a novice.
- Howden Joinery Group
Eurocell
- Key Features: One of the UK’s leading manufacturers and distributors of UPVC profiles. They have a network of Eurocell branches and approved installers. Offer a wide range of UPVC windows, doors, conservatories, and building plastics. Focus on energy efficiency and durability.
- Target Audience: Trade professionals and homeowners looking for high-quality UPVC products through approved installers.
- Pros: Reputable brand, high-quality UPVC products, extensive network of local branches, strong focus on sustainable manufacturing.
- Cons: Direct purchase mostly through trade branches, installation usually via third-party approved installers, less emphasis on online design tools for direct consumers.
- Eurocell
Wickes
- Key Features: Well-known DIY and home improvement retailer. Offers a range of windows and doors, often with supply-only options or partnerships for installation. Accessible through their many stores and online.
- Target Audience: DIY enthusiasts, general public, and smaller trade jobs.
- Pros: Convenient for DIY customers, competitive pricing on standard products, frequent sales, physical stores for product viewing.
- Cons: Limited customisation compared to specialists, installation often through third parties (less integrated service), product range may not be as extensive as dedicated window companies.
- Wickes (for doors & windows)
Local Independent Installers
- Key Features: These vary widely but generally offer personalised service, local knowledge, and flexibility. Many focus on specific geographical areas and build strong local reputations. They often source from various manufacturers, offering a broader product choice.
- Target Audience: Homeowners seeking personalised service, local expertise, and potentially more flexible pricing negotiations.
- Pros: Tailored advice, support local businesses, potential for better negotiation on price, direct communication with the installer.
- Cons: Quality and reliability can vary significantly, limited online presence for comparison, less extensive product range than national chains, may not have large showrooms.
- Find local installers on Checkatrade
Online Window & Door Suppliers (e.g., Trade Windows Online)
- Key Features: Similar to Modernupvcwindows.co.uk, these are online platforms specialising in supply-only windows and doors for DIY and trade. They often feature online configurators and direct shipping.
- Target Audience: Experienced DIYers, small builders, and those confident in measuring and arranging their own installation.
- Pros: Competitive pricing due to online model, convenience of ordering from home, wide range of standard and custom sizes.
- Cons: No installation service typically, reliance on customer for accurate measurements, less personal interaction.
- Trade Windows Online
Aluminium Specialists (e.g., Origin Global)
- Key Features: Focuses on high-end aluminium bi-fold doors, sliding doors, and windows. Known for slim sightlines, large glazing areas, and premium finishes.
- Target Audience: Homeowners and architects seeking modern, high-performance, and aesthetically driven glazed solutions.
- Pros: Superior aesthetics, excellent thermal performance, durable and low maintenance, ideal for contemporary designs.
- Cons: Higher price point than UPVC, niche product range, installation often requires specialist knowledge.
- Origin Global
Green Homes Grant Scheme (Historically Relevant – now closed but principles persist)
- Key Features: While the original Green Homes Grant scheme in the UK is no longer active, the principle of government initiatives supporting energy-efficient home improvements remains important. Future schemes or local council grants might offer financial assistance for new windows and doors.
- Target Audience: Homeowners looking for financial support to improve their home’s energy efficiency.
- Pros: Can significantly reduce the cost of upgrades, promotes environmental responsibility.
- Cons: Schemes are often temporary, complex application processes, eligibility criteria can be strict.
- UK Government Energy Efficiency Grants (for general information on past schemes and potential future initiatives)
These alternatives provide a range of options, from national chains with extensive services to specialised online suppliers and local installers, ensuring that consumers can find a solution that fits their specific project requirements and budget. Maximusuk.co.uk Review
How to Track an Order with Modernupvcwindows.co.uk
Tracking an order with Modernupvcwindows.co.uk is designed to be a straightforward process, providing transparency and reducing customer anxiety after a purchase. The website clearly highlights its “Track Order” feature, indicating a commitment to post-purchase customer service.
Accessing the Tracking Feature
The primary way to track an order is through the “Track Order” link found prominently in the website’s main navigation bar and often in the footer as well. This direct access point ensures that customers don’t have to hunt around to find their order status.
- Navigation: Look for “Track Order” or “Tracking” in the header or footer menu.
- Direct Link: The specific page for tracking is usually accessible via a URL like
https://modernupvcwindows.co.uk/order-tracking.php.
Information Required for Tracking
Upon clicking the tracking link, customers are typically prompted to enter specific order details to retrieve their status. While the exact fields aren’t explicitly detailed on the homepage, common requirements for online order tracking systems include:
- Order Number: This is usually provided in the confirmation email after a purchase. It’s a unique identifier for your specific transaction.
- Email Address: The email address used during the purchase process is often required to verify identity and link to the order.
- Postcode: Sometimes, a delivery postcode might be requested as an additional security or verification step.
What to Expect from the Tracking System
Once the required information is entered, the system should display the current status of your order. This typically includes:
- Processing Status: Indicates if the order is being manufactured or prepared.
- Dispatch Status: Confirms when the order has left their facility.
- Delivery Date/Window: Provides an estimated date or time frame for delivery. Given that Modernupvcwindows.co.uk uses “our own vans,” this might be more precise than third-party courier tracking.
- Key Milestones: Information on various stages, such as design confirmation, manufacturing start, quality checks, and dispatch.
Troubleshooting and Support
If you encounter issues while tracking your order, or if the information displayed isn’t clear, Modernupvcwindows.co.uk provides multiple channels for support. Homesecureshop.co.uk Review
- Contact Information: Their phone number (01455 639 739), WhatsApp number, and email address ([email protected]) are readily available. It’s always a good practice to have your order number handy when contacting customer service.
- FAQ Section: The “Questions/FENSA” (FAQ) section might also contain specific information or common troubleshooting tips related to order tracking or delivery.
Effective order tracking is a cornerstone of modern e-commerce, and Modernupvcwindows.co.uk seems to have implemented a system that prioritises customer convenience and transparency from purchase through to delivery.
Modernupvcwindows.co.uk Pricing
Understanding the pricing structure at Modernupvcwindows.co.uk is crucial for anyone considering their services. What immediately stands out is their commitment to transparency and ease of access to cost information, especially for their supply-only products.
Instant Online Pricing
The most significant aspect of Modernupvcwindows.co.uk’s pricing model is its “instant prices” feature, available through the “Fantastic online designer.”
- No Personal Details Required: This is a major advantage. Unlike many competitors that require detailed personal information or a site visit before providing a quote, Modernupvcwindows.co.uk allows users to get an immediate price without any obligation or sales pressure. This empowers customers to budget and compare effectively at their own pace.
- Customisable Quotations: The online designer lets users input specific dimensions, select materials, glazing types (double, triple, laminated, acoustic), colours, and styles. As these options are chosen, the price adjusts dynamically, providing a real-time cost estimate for the configured product. This level of detail in instant pricing is a significant benefit.
- “Trade Prices to the Public”: The website explicitly states it offers “Trade prices to the public.” This suggests that even individual homeowners can benefit from pricing typically reserved for bulk purchasers or industry professionals, potentially offering a competitive edge.
Factors Influencing Price
While the online tool provides instant prices, it’s important to understand the variables that will affect the final cost:
- Product Type: Windows versus doors, and specific styles (e.g., a standard casement window will typically be less expensive than a large bi-fold door or a complex bay window).
- Dimensions: Larger products will naturally cost more due to increased material usage.
- Glazing Options: Upgrading from standard double glazing to triple glazing, or adding laminated/acoustic glass, will increase the price due to enhanced performance and material costs.
- Frame Material and Finish: While primarily UPVC, specific profiles or non-standard colours/finishes can incur additional costs.
- Hardware and Extras: Handles, vents, and other “useful extras” or specific bar designs (like astragal vs. Georgian) will impact the overall price.
- Optional Installation Service: If you opt for their “Optional installation service in selected postal areas,” this will be an additional cost on top of the product price. The website does not provide instant online quotes for installation, requiring a separate inquiry, which is a common practice but worth noting.
Payment Options
The website clearly states “Secure Payments” and assures customers that “We do not record or see your card details.” This indicates standard secure online payment processing, likely through a third-party payment gateway. While specific payment methods (e.g., credit/debit cards, PayPal) are not listed on the homepage, secure payment implies adherence to industry standards for online transactions. Collegeofmediaandpublishing.co.uk Review
Price Guarantee and Transparency
The existence of a “Price guarantee” policy (accessible via a link) suggests that Modernupvcwindows.co.uk is confident in its competitive pricing. This policy typically means they will match or beat a competitor’s price under certain conditions, providing reassurance to customers about getting value for money. This commitment to price transparency and competitiveness is a significant positive.
In essence, Modernupvcwindows.co.uk has built its pricing model around empowering the customer with immediate, detailed cost information for the products themselves, while offering competitive “trade prices.” This approach aligns well with modern online retail expectations, making it easy for consumers to plan their purchases efficiently.
Modernupvcwindows.co.uk vs. Competitors
When evaluating Modernupvcwindows.co.uk, it’s insightful to compare its offering against prominent competitors in the UK window and door market. While each company has its unique strengths, Modernupvcwindows.co.uk carves out a niche primarily through its strong online configurator and transparency.
Modernupvcwindows.co.uk vs. National Installers (e.g., Anglian, Everest, Safestyle)
- Service Model:
- Modernupvcwindows.co.uk: Offers both supply-only (DIY/trade) and optional installation in selected areas. Its core strength is the online design and instant pricing for products.
- National Installers: Typically operate on a full-service model, from initial consultation and measurement to supply and installation. They focus heavily on home visits and often have dedicated sales teams.
- Pricing Transparency:
- Modernupvcwindows.co.uk: Highly transparent with product pricing via its online configurator, providing instant quotes without personal details. Offers “trade prices to the public.”
- National Installers: Pricing is often provided after a sales consultation and can be perceived as less transparent initially, with various discounts and offers applied. This can lead to a longer sales cycle.
- Customisation & Product Range:
- Modernupvcwindows.co.uk: Offers a broad range of UPVC windows and doors with various glazing options, all configurable online.
- National Installers: Also offer extensive product ranges, often including aluminium and timber options, and are capable of handling more complex, bespoke projects due to on-site consultations.
- Convenience:
- Modernupvcwindows.co.uk: Excellent for online convenience, quick quoting, and DIY/trade flexibility.
- National Installers: More convenient for those who prefer a hands-off approach and a fully managed installation service without needing to source an installer.
Modernupvcwindows.co.uk vs. Large DIY Retailers (e.g., Wickes, B&Q)
- Specialisation:
- Modernupvcwindows.co.uk: A specialist in UPVC windows and doors, focusing deeply on this product category.
- DIY Retailers: Offer a broader range of home improvement products, with windows and doors being just one segment. Their stock is often geared towards standard sizes and simpler installations.
- Customisation & Quality:
- Modernupvcwindows.co.uk: Offers significant customisation through its online tool, including various glazing options and profiles. Quality is geared towards specialist manufacturing.
- DIY Retailers: Less customisation is available for online orders; often, bespoke options require special ordering through a store. Quality can be good for standard products, but may not match specialist suppliers for high-performance features.
- Pricing:
- Modernupvcwindows.co.uk: Aims for “trade prices to the public,” suggesting competitive pricing for tailored products.
- DIY Retailers: Often have competitive pricing on off-the-shelf or standard sized units, with frequent promotions.
Modernupvcwindows.co.uk vs. Online Trade Suppliers (e.g., Trade Windows Online)
- Service Overlap: This is where the closest comparison lies. Both cater to DIYers and trade professionals with supply-only options.
- Key Differentiators:
- Modernupvcwindows.co.uk: Appears to have a very polished and user-friendly online designer, and also offers an optional installation service (albeit limited by geography). Their strong independent review rating (Reviews.co.uk) is a significant trust factor.
- Other Online Trade Suppliers: Many offer similar online configurators, but the depth of information, video guides, and the stated “own van” delivery with transparent company details might vary. The level of independent social proof can also differ.
- Physical Presence: Modernupvcwindows.co.uk has a showroom and collection point, which isn’t always the case for purely online trade suppliers. This adds a layer of reassurance for customers.
In summary, Modernupvcwindows.co.uk positions itself effectively by combining the accessibility and competitive pricing of an online trade supplier with some of the service elements (like optional installation) found in larger installers, all while maintaining high levels of transparency. Its instant online pricing and robust product configurator give it a distinct edge for customers who prefer to manage their purchases digitally and efficiently.
FAQ
What is Modernupvcwindows.co.uk?
Modernupvcwindows.co.uk is an online retailer based in the UK that supplies and, in selected areas, installs UPVC windows and doors for both DIY/trade customers and the general public. Enflameheating.co.uk Review
Is Modernupvcwindows.co.uk a legitimate company?
Yes, Modernupvcwindows.co.uk appears legitimate. It is operated by Burbage Custom Windows Ltd., a company registered in England & Wales (Company No. 02961904, VAT No 620285663), and provides physical addresses for its showroom and collection points.
What products does Modernupvcwindows.co.uk offer?
They offer a wide range of UPVC windows (standard, French, tilt & turn, flush, sash, bays & bows, odd shapes) and various types of doors (UPVC, flush, French, sliding patio, aluminium bi-folds, GRP/timber composites, stable, double, fire doors), along with glass units and skylights/lanterns.
How do I get a price from Modernupvcwindows.co.uk?
You can get an instant price using their “Fantastic online designer” tool directly on their website. You can configure your desired window or door specifications without needing to provide personal details upfront.
Does Modernupvcwindows.co.uk offer installation services?
Yes, Modernupvcwindows.co.uk offers an “Optional installation service” but only in “selected postal areas” within the UK. Customers outside these areas would need to arrange their own installation.
Are the prices on Modernupvcwindows.co.uk competitive?
The website states they offer “Trade prices to the public” and provides a “Price guarantee,” suggesting they aim to be competitive in the market. Instant online pricing allows for easy comparison. News.bbc.co.uk Review
Can I track my order with Modernupvcwindows.co.uk?
Yes, the website has a dedicated “Track Order” feature. You’ll typically need your order number and potentially your email or postcode to check the status of your purchase.
What are the payment options on Modernupvcwindows.co.uk?
The website states they offer “Secure Payments” and assures customers that they “do not record or see your card details,” implying standard secure online payment methods are accepted. Specific payment methods are not listed on the homepage.
Does Modernupvcwindows.co.uk have a physical showroom?
Yes, Modernupvcwindows.co.uk has a showroom located at Unit J, Tungsten Park, Maple Drive, Hinckley, LE10 3BE, with specified opening hours.
Where is Modernupvcwindows.co.uk based?
They are based in Hinckley, Leicestershire, UK, with both a showroom and a collection facility in the area.
What kind of customer reviews does Modernupvcwindows.co.uk have?
Modernupvcwindows.co.uk has a strong positive reputation, with a rating of 4.89 stars by Reviews.co.uk based on over 11,000 merchant reviews. Gerai.co.uk Review
Does Modernupvcwindows.co.uk deliver throughout the UK?
The website states they use “our own vans” for delivery, but does not explicitly state coverage for all of the UK. It is advisable to check their delivery policy or contact them for specific delivery area confirmation.
What is FENSA and is Modernupvcwindows.co.uk compliant?
FENSA (Fenestration Self-Assessment Scheme) is a government-authorised scheme that regulates building regulations compliance for replacement windows and doors. Modernupvcwindows.co.uk links to a “Questions/FENSA” section, indicating their adherence or guidance on compliance.
Do I need to be a trade professional to buy from Modernupvcwindows.co.uk?
No, while they cater to trade, they offer “Trade prices to the public,” meaning anyone can purchase from them for DIY projects or supply-only needs.
What happens if I need to return a product?
Modernupvcwindows.co.uk has a “Returns policy” link available on their website, where you can find details regarding their terms and conditions for returns.
Are there any video guides available on Modernupvcwindows.co.uk for installation?
Yes, the website features a “Video Guides” section which provides useful information and instructions, likely including installation tips for their products. Saniflospecialists.co.uk Review
Can I view brochures for products on Modernupvcwindows.co.uk?
Yes, there is a “Brochures” link available on their website where you can presumably access detailed product information and specifications.
How do Modernupvcwindows.co.uk’s prices compare to major national installers like Anglian or Everest?
Modernupvcwindows.co.uk aims to offer “Trade prices to the public” and provides instant online quotes, which can often be more transparent and potentially more competitive for supply-only products compared to the bundled, often higher, costs associated with full-service national installers.
What types of glazing options are available?
Modernupvcwindows.co.uk offers various glazing options, including standard double glazing, triple glazing, laminated glazing, and acoustic glazing, catering to different needs for insulation, security, and sound reduction.
Does Modernupvcwindows.co.uk provide building regulations information?
Yes, the website has a direct link to “Building Regulations” information, including details related to FENSA, to help customers understand the compliance requirements for their window and door installations.
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