
Based on looking at the website mylastingwords.co.uk, it appears to be a legitimate service offering design and printing of funeral Orders of Service, along with related products like tribute cards and digital versions.
Here’s an overall review summary:
- Service Provided: Customised funeral Orders of Service design and printing for funeral directors.
- Key Features: 32 design templates, fast proofs, next-day delivery, in-house printing, design-only service, tribute cards, digital Order of Service, social media announcement images, photo retouching.
- Target Audience: Primarily funeral directors in the UK.
- Ethical Consideration (Islamic Perspective): The service itself, providing funeral stationery, is permissible as it aids in an essential part of acknowledging and honouring the deceased within permissible Islamic practices. There’s nothing on the site suggesting forbidden elements.
- Pricing Transparency: General pricing is available via a “Find our more” link to a pricing page, which is good. Specific prices for extras are listed on the homepage.
- Contact Information: No prominent contact number or email on the homepage, which is a slight drawback for immediate enquiries. A mailing list sign-up is available.
- About Us/Company Information: Identifies as an “independent family run design and print business” based in Ramsgate, Kent, with 8+ years of experience. This adds credibility.
- Customer Testimonials: Includes one testimonial from “J Dilnot Smith & Son,” providing social proof.
- First Order Offer: “First Order Free” is a significant incentive.
The website focuses on a niche but essential service within the funeral industry, providing bespoke, hand-finished products rather than automated builders, which they highlight as a mark of quality and care. This commitment to a personal touch is commendable for such sensitive products. While some minor details like a prominent contact number are missing from the immediate view, the overall impression is one of a professional and reliable service provider.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Best Alternatives for Funeral Stationery & Services
While My Lasting Words offers a specific service, here are some broader categories and types of ethical alternatives for funeral arrangements and memorialisation, focusing on UK providers where possible:
- Local Funeral Homes: For comprehensive funeral arrangements, including the Order of Service, many local funeral directors offer in-house design or work with trusted printers. This provides a single point of contact for families.
- Key Features: Full funeral planning, bespoke stationery, grief support, direct interaction.
- Average Price: Varies widely depending on service scope.
- Pros: Personalised service, comprehensive support, local knowledge.
- Cons: Can be more expensive than standalone printing services, choice of stationery might be limited.
- Online Printing Services (e.g., Solopress, VistaPrint): For those who prefer to design their own or have existing artwork, generalist online printers can be a cost-effective option for funeral stationery.
- Key Features: Wide range of paper stocks, custom sizes, often competitive pricing, user-friendly design tools.
- Average Price: £50-£200+ depending on quantity and customisation.
- Pros: Economical for bulk orders, good for DIY designers, fast turnaround.
- Cons: Requires design expertise from the user, less personalised service for sensitive content.
- Specialist Memorial Product Suppliers (e.g., EverWith): While not directly offering Orders of Service, these companies provide memorial items like jewellery infused with ashes or hair, or personalised keepsakes.
- Key Features: Unique memorialisation, bespoke design, durable keepsakes.
- Average Price: £100-£1000+ depending on the item.
- Pros: Lasting tribute, unique way to remember a loved one.
- Cons: Not directly related to funeral service printing, higher cost for individual items.
- Islamic Funeral Services (e.g., Gardens of Peace): Dedicated Islamic funeral services offer comprehensive support compliant with Sharia law, from Ghusl (washing) to burial, often including arrangements for remembrance materials.
- Key Features: Sharia-compliant practices, compassionate support, community focus.
- Average Price: Varies, often transparent and community-supported.
- Pros: Ensures adherence to Islamic principles, supportive environment for grieving families.
- Cons: May not offer extensive design options for non-essential printed materials.
- Charitable Organisations Supporting Bereaved Families (e.g., Cruse Bereavement Support): While not offering direct products, these organisations provide invaluable support and resources, including advice on funeral arrangements and memorialisation, ensuring families make informed choices.
- Key Features: Free bereavement counselling, practical advice, support groups.
- Average Price: Free (charitable service).
- Pros: Essential emotional support, helps families navigate loss holistically.
- Cons: Does not provide physical products or direct funeral services.
- Professional Graphic Designers (Freelance or Agencies): For those seeking truly bespoke and unique Order of Service designs, hiring a freelance graphic designer offers maximum customisation before taking the files to a printer.
- Key Features: Fully custom design, high-quality artwork, direct collaboration.
- Average Price: £50-£500+ depending on designer experience and complexity.
- Pros: Unrestricted creativity, professional finish, tailored to exact needs.
- Cons: Requires finding a suitable designer, then a separate printing service.
- Grave Markers & Headstones (e.g., Memorials of Distinction): For a permanent memorial, companies specialising in headstones and grave markers offer design, inscription, and installation services.
- Key Features: Durable memorial, personalised inscriptions, wide material choice.
- Average Price: £500-£2000+ depending on material and size.
- Pros: Long-lasting tribute, fixed place of remembrance.
- Cons: Not related to printed funeral stationery, significant one-time cost.
Mylastingwords.co.uk Review & First Look
When you first land on mylastingwords.co.uk, it’s clear they specialise in one thing: creating beautiful funeral Orders of Service. They position themselves as “The reliable supplier for funeral directors,” which immediately tells you their target audience. This isn’t a direct-to-consumer model in the traditional sense, though families will ultimately benefit from their work through their chosen funeral director.
The homepage layout is clean, with a clear focus on their core offering: “Beautiful Orders of Service Printed and Delivered.” They highlight a compelling offer right at the top: “Get your First Order Free.” This is a smart move to entice new funeral directors to try their service without initial financial commitment, reducing perceived risk.
Website Navigation and User Experience
The site’s navigation is straightforward, albeit minimal. Key sections seem to be covered, like “How it works” and links to “First Order Free” and “Design Template.” However, there isn’t an obvious “About Us” or “Contact Us” link prominently displayed in the main navigation bar at the very top of the page. This is a slight oversight, as quick access to contact details or company background is crucial for building trust, especially in a sensitive industry.
- Simplicity: The website prioritises clarity and simplicity, which is good for a service that deals with grieving families indirectly.
- Visuals: They use visuals of their printed Orders of Service, showcasing the quality of their work.
- Call to Action: Multiple calls to action for “First Order Free” are well-placed, guiding potential clients.
Statistics Check: While the site doesn’t present external statistics, it asserts its own experience: “We are an independent family run design and print business who have been doing Order of Service’s for over 8 years.” This internal statistic provides a measure of their longevity and commitment in the field.
Initial Impressions for Funeral Directors
For a funeral director evaluating this service, the immediate takeaways are:
- Specialisation: They are specialists, not general printers, which can mean higher quality and understanding of the specific needs.
- Ease of Use: The “Simply email us a completed Order of Service, photographs, and chosen template” process sounds efficient.
- Key Selling Points: “32 Designs | Fast proofs | Next day delivery” are critical factors for funeral directors working under tight deadlines.
Mylastingwords.co.uk Features
Mylastingwords.co.uk offers a focused set of features designed to streamline the process of creating funeral Orders of Service for funeral directors. Their approach seems to be a blend of efficient production and a personalised touch, eschewing automated builders for a “hand-finished” quality.
Core Order of Service Production
The primary feature is the production of funeral Orders of Service. They promise a seamless workflow:
- Design Selection: Clients choose from 32 available design templates. This variety allows funeral directors to cater to different aesthetic preferences of families.
- Content Submission: Funeral directors email the Order of Service content, photographs, and chosen template. This centralises communication and content delivery.
- Proof Composition: My Lasting Words composes a digital proof for approval. This step is crucial for accuracy and ensuring the family is satisfied before printing.
- Printing & Delivery: Upon approval and confirmation of copies, the order is printed in-house and dispatched via DPD for next-day delivery. This speed is a significant advantage in the time-sensitive funeral industry.
Key Data Point: “Next day delivery” is a standout feature, highlighting their commitment to quick turnaround times.
New: Design Only Service
Recognising that some funeral directors might have existing printing relationships or in-house capabilities, My Lasting Words introduced a “Design Only” service.
- Process: They produce the Order of Service design as usual but instead send a print-ready PDF.
- Benefit: This offers flexibility, allowing funeral directors to leverage My Lasting Words’ design expertise while maintaining control over their printing process. It also caters to those who might be sensitive about printing costs.
Value-Added Services
Beyond the core Order of Service, they offer several additional items that can provide extra comfort or utility to grieving families. These extras are available upon request when placing an order. Petdirection.co.uk Review
- Tribute Card:
- Description: A free-standing picture of the deceased, printed on foamboard.
- Purpose: To bring comfort and serve as a focal point at the funeral.
- Sizes & Pricing: A4 (£8), A3 (£12). This clear pricing is helpful.
- Digital Order of Service:
- Description: A digital version viewable online, utilising Flipsnack for a page-turning experience.
- Purpose: For friends and family who cannot attend the funeral in person, allowing them to participate remotely.
- Pricing: £25 per service. This is a thoughtful addition in an increasingly digital world.
- Social Media Announcement Images:
- Description: Prepared images (Facebook, Instagram, Twitter) in the style of the selected Order of Service.
- Purpose: To facilitate announcements about funerals on social media, aligning with modern communication methods.
- Pricing: Free Service. A useful, no-cost extra that adds significant value for families.
- Photo Retouching:
- Description: Restoration of damaged or discoloured photos for use in the Order of Service and for families to keep digitally or in print.
- Purpose: To allow families to use cherished older photos that might otherwise be unusable.
- Pricing: £25 per photo. This addresses a common challenge for grieving families trying to find suitable imagery.
Consideration: The focus on “hand-finished” and avoiding “automated/generated builder” systems differentiates them, suggesting a higher level of care and attention to detail. This appeals to funeral directors who value quality and personalisation for their clients during a sensitive time.
Mylastingwords.co.uk Pros & Cons
Understanding the strengths and weaknesses of mylastingwords.co.uk helps funeral directors make an informed decision.
Pros: What My Lasting Words Does Well
My Lasting Words brings several compelling advantages to the table for funeral directors:
- Specialised Service: They focus exclusively on funeral Orders of Service and related items, meaning they understand the unique sensitivities and time pressures of this niche. This specialisation often leads to higher quality and more appropriate output compared to general printers.
- Benefit: Funeral directors can be confident in receiving a product that is respectful and fitting for the occasion.
- Quick Turnaround & Delivery: With “fast proofs” and “next day delivery” via DPD, they address one of the most critical needs in the funeral industry: speed.
- Data Point: This reduces stress for funeral directors and ensures materials are ready in time for services, which are often arranged on short notice.
- Personalised, Hand-Finished Approach: They explicitly state they “do not offer an automated/generated builder like other online providers.” Instead, they compose proofs and hand-finish each Order of Service.
- Benefit: This ensures a higher level of care, accuracy, and quality, making each keepsake truly perfect for grieving families. It also means greater flexibility for bespoke requests.
- Comprehensive Range of Add-ons: Beyond the core Order of Service, offerings like Tribute Cards, Digital Orders of Service, Social Media Announcement Images, and Photo Retouching add significant value.
- Benefit: These extras address various family needs, from remote viewing to preserving old memories, providing a holistic solution.
- First Order Free Incentive: This is a strong, risk-free offer for new funeral directors to trial their service without financial commitment.
- Benefit: It lowers the barrier to entry and allows potential clients to experience their quality firsthand.
- Established Experience: With “over 8 years” in the business, they have a proven track record, building trust and demonstrating reliability.
- Data Point: Longevity in the industry suggests stability and consistent quality.
- Family-Run Business Ethos: As an “independent family run” business, they convey a sense of personal care and compassion, which resonates well in the funeral sector.
- Benefit: This can lead to more responsive and understanding customer service.
- Clear Pricing for Add-ons: The pricing for Tribute Cards, Digital Orders of Service, and Photo Retouching is clearly stated on the homepage, which is excellent for transparency.
Cons: Areas for Potential Improvement
While My Lasting Words offers a strong service, there are a few areas where they could enhance their offering or presentation:
- Limited Direct Contact Information on Homepage: While a mailing list sign-up is present, a prominent phone number or direct email address on the homepage would greatly improve accessibility for immediate enquiries.
- Impact: Funeral directors often need quick communication, and having contact details readily available without searching could be beneficial.
- Lack of Broad Service Price Transparency: While add-on prices are clear, the main “pricing” page link is called “Find our more,” and it’s not immediately obvious what the base cost of an Order of Service is without clicking through.
- Impact: A clear, upfront pricing structure (e.g., per copy, tiered pricing) would be helpful for initial evaluation.
- Customer Testimonials: While one strong testimonial is provided, more diverse testimonials or case studies from a range of funeral directors could further bolster their credibility and showcase the breadth of their client relationships.
- Impact: More social proof can build greater confidence, especially for a B2B service.
- No Online Order/Design Builder: While they highlight their “hand-finished” approach as a pro, some funeral directors might prefer an online builder for minor tweaks or immediate visual feedback, common with other online printers.
- Impact: This is a trade-off; their current model prioritises human oversight over immediate self-service customisation. For some, this might be a perceived limitation.
- Limited Information on Design Customisation: Beyond choosing from 32 templates, the extent to which a funeral director can request bespoke design elements or significant modifications to templates isn’t explicitly detailed on the homepage.
- Impact: Clarifying this could attract clients looking for highly unique designs.
Overall, the pros significantly outweigh the cons, particularly for funeral directors who prioritise quality, speed, and a personalised touch in a sensitive service. The areas for improvement are mainly about enhancing user experience and transparency rather than fundamental service flaws.
Mylastingwords.co.uk Pricing
Understanding the pricing structure for My Lasting Words is crucial for funeral directors looking to partner with them. While the homepage highlights specific prices for add-on services, the core pricing for the Orders of Service themselves requires a deeper look, specifically by clicking the “Find our more” link which directs to their pricing page.
Core Order of Service Pricing
Based on the website’s structure, the detailed pricing for their main product, the printed Orders of Service, is not explicitly laid out on the homepage. Instead, the prompt “Find our more »” leads to a dedicated pricing page. This suggests a more detailed breakdown, potentially including:
- Per-Copy Costs: The price per printed Order of Service, likely with tiered pricing based on quantity (e.g., cheaper per unit for higher volumes).
- Number of Pages: How the cost scales with the number of pages in the Order of Service (e.g., 4-page, 8-page, 12-page booklets).
- Paper Quality/Finish: Any variations in price based on paper stock, finish (matte, gloss), or special embellishments.
- Design-Only Service: Pricing for the new “Design Only” service, where they provide a print-ready PDF but not the physical prints.
Crucial Point: For B2B services, especially where volume ordering is common, a clear, easily accessible pricing table or calculator on the pricing page is essential. This allows funeral directors to quickly estimate costs for various client needs without needing to request a custom quote for every scenario.
Add-on Service Pricing
My Lasting Words is commendably transparent about the pricing for its auxiliary services directly on the homepage:
-
Tribute Card: Newc.ifix.co.uk Review
- A4 size: £8
- A3 size: £12
These are fixed, clear prices, which is excellent for budgeting and client communication.
-
Digital Order of Service:
- £25 per service
This flat fee for a digital version using Flipsnack offers good value for extending the reach of the service to those unable to attend.
- £25 per service
-
Social Media Announcement Images:
- Free Service
Offering this as a free extra is a significant value-add, leveraging modern communication channels without additional cost to the funeral director or family.
- Free Service
-
Photo Retouching:
- £25 per photo
This service, often critical for restoring cherished but damaged photographs, has a clear per-item cost, making it easy to understand and budget for.
- £25 per photo
Payment Terms and Invoicing
The website states, “We can invoice each service or each monthly total.” This offers flexibility for funeral directors in terms of payment frequency, accommodating different accounting practices.
- Benefit: This flexible invoicing can improve cash flow management for funeral directors, particularly smaller or independent operations.
Overall Pricing Strategy: My Lasting Words seems to employ a strategy that balances core service revenue with value-added upsells, while also offering a strong “First Order Free” incentive. This approach aims to attract new clients and retain them through convenience and comprehensive offerings. The clarity on add-on pricing is a definite strong point.
Mylastingwords.co.uk vs. Competitors
When evaluating mylastingwords.co.uk, it’s useful to compare their offering against other players in the funeral stationery market, ranging from large online printers to smaller, specialised services. The key differentiators often lie in customisation, turnaround time, pricing, and the level of personal service.
vs. Large Online Printing Services (e.g., VistaPrint, Solopress)
- Mylastingwords.co.uk: Specialised in funeral Orders of Service, offering a “hand-finished” approach, bespoke design composition, and direct collaboration for sensitive content. Focuses on quality and compassionate service.
- Large Online Printers: Offer a vast array of printing services, including brochures, cards, and sometimes funeral stationery. They typically rely on templated online builders where the customer designs and proofs their own work.
- Pricing: Often lower per unit for high volumes, especially for standard templates.
- Customisation: Customer-driven, meaning you have full control over the design, but also full responsibility for errors.
- Personal Touch: Minimal human interaction; automated processes dominate.
- Turnaround: Can be fast, but often depends on the customer’s design readiness.
- Key Differentiator: My Lasting Words offers a human touch and design composition, reducing the burden on funeral directors to be graphic designers. Large printers are more about self-service.
vs. Local / Independent Funeral Directors (who offer in-house printing)
- Mylastingwords.co.uk: A dedicated external supplier for funeral directors. They bring efficiency, diverse templates (32 designs), and specialised equipment that a small funeral home might not possess.
- In-house Printing: Many funeral directors offer to print Orders of Service themselves.
- Control: Maximum control over the entire process.
- Cost: Initial investment in equipment and staff time can be high, though per-unit cost might be low for very small runs.
- Quality: Varies greatly depending on the funeral home’s printing capabilities and design expertise.
- Key Differentiator: My Lasting Words aims to free up funeral directors’ time by handling the printing expertly, allowing them to focus on core client services. It provides a consistent, professional quality that might be hard to achieve in-house for all funeral homes.
vs. Other Specialist Online Funeral Stationery Providers
- Mylastingwords.co.uk: Emphasises “hand-finished” and avoids “automated/generated builder.” Their explicit focus on emailing content and having them compose the proof is a key aspect of their service model.
- Other Online Specialists: Some competitors also focus on funeral stationery but might heavily rely on online design tools where families or funeral directors upload photos and text into a pre-set online template builder.
- Ease of Use (for customer): Online builders can feel easier for some, offering instant visual feedback.
- Flexibility: Can be limited by the builder’s capabilities; complex layouts or unusual requests might be difficult.
- Error Rate: Higher potential for customer-induced errors if not carefully proofed.
- Key Differentiator: My Lasting Words positions itself as a service that takes the design burden off the client, offering expert composition and a human eye, which is especially valuable for sensitive content where accuracy and compassion are paramount. This is a crucial distinction for those who prefer to delegate the creative and technical aspects.
Market Positioning: My Lasting Words positions itself in a sweet spot: offering the specialisation and care of a bespoke service (akin to what a funeral director might do in-house with significant effort) combined with the efficiency and reach of an online provider. Their “First Order Free” and emphasis on personal composition are strong competitive advantages in a market that demands both speed and sensitivity.
How to Work with Mylastingwords.co.uk
For funeral directors looking to partner with My Lasting Words, the website outlines a clear, step-by-step process designed for efficiency and ease of use. It revolves around a collaborative approach where the funeral director provides the content and My Lasting Words handles the design composition and printing.
Step-by-Step Engagement Process
The “How it works” section on their homepage clearly lays out the journey:
- Find a Design Template: The first step involves browsing their collection of “32 Designs” and selecting a template that suits the family’s preferences or the desired aesthetic. They also offer a catalogue with designs for account holders to browse.
- Email Order of Service Content: Once a template is chosen, the funeral director needs to compile all the necessary content. This includes the running order for the service, details about the deceased, chosen prayers or readings, and any photographs. This content is then emailed to My Lasting Words.
- Proof Composition: This is where My Lasting Words takes over. They use the provided content and selected template to compose a digital proof. This proof is then sent back to the funeral director for approval by the family. This stage is critical for ensuring accuracy and satisfaction.
- Confirm Copies & Print: After the family approves the digital proof, the funeral director confirms the exact quantity of copies required. Upon this confirmation, My Lasting Words proceeds with in-house printing.
- Invoicing: My Lasting Words offers flexible invoicing, allowing funeral directors to choose between being invoiced “each service or each monthly total.” This streamlines financial management for their business clients.
Account Management and Convenience
The website mentions that “When you have an account with My Lasting Words we will send you a catalogue featuring our designs and information for families to browse.” This suggests an account system that provides resources and potentially simplified ordering for repeat business. Affinitydental.co.uk Review
- Benefit: This streamlined process aims to save funeral directors time and effort, allowing them to focus on the bereaved family rather than the intricacies of print production.
Using Add-on Services
If a funeral director wishes to include any of the value-added services (Tribute Card, Digital Order of Service, Social Media Images, Photo Retouching), the website advises to “Ask your account manager when placing your order to request these extras.” This implies a personal touch in their service delivery, where an individual can assist with specific requests.
Key Takeaway: The workflow is designed to be low-effort for the funeral director from a design perspective. They handle the creative layout and technical printing, ensuring a professional and respectful outcome. The process avoids complex online builders, favouring a direct, email-based submission and a human-led proofing process, which can reduce errors and improve overall satisfaction in a sensitive industry.
How to Cancel Mylastingwords.co.uk Subscription
The mylastingwords.co.uk website primarily operates on a per-order or monthly invoicing basis for funeral directors, rather than a typical recurring “subscription” model that might involve a software platform or continuous content delivery. Therefore, “cancellation” in the traditional sense of ending a subscription fee isn’t directly applicable as it would be for a SaaS product.
Instead, ending a business relationship or stopping orders would involve:
Ceasing New Orders
- Direct Communication: The most straightforward way to “cancel” or cease using their services would be to simply stop placing new orders. Since they operate on a service-by-service or monthly invoicing for completed services, there isn’t a recurring charge that needs to be actively cancelled.
- Inform Your Account Manager: If a funeral director has an established relationship with a specific account manager, it would be professional courtesy to inform them that they no longer require services, or that their needs have changed. This helps maintain good business relations.
Reviewing Payment Terms
- Monthly Invoicing: If a funeral director has opted for the “monthly total” invoicing, they would need to ensure that all outstanding invoices for services rendered are settled. After all services are paid for, no further invoices would be generated if no new orders are placed.
- Per-Service Invoicing: If invoicing is “each service,” then once an order is complete and paid for, that transaction is concluded. There would be no ongoing commitment unless a new order is placed.
Data Retention and Account Closure
- No Explicit Process: The website doesn’t detail a formal “account closure” process. Given their B2B model and focus on repeat orders from funeral directors, it’s likely that client accounts remain open for future potential business unless explicitly requested otherwise.
- Requesting Data Removal: If a funeral director wishes to have their data or past order history removed, they would likely need to contact My Lasting Words directly via their contact email or phone number (if available) to request this. This would fall under general data protection regulations (GDPR in the UK).
Key Takeaway: Unlike a typical online subscription, there isn’t a “cancel subscription” button or a dedicated cancellation portal on mylastingwords.co.uk. The relationship appears to be transactional, managed through direct communication and order placement. To end the business relationship, a funeral director would simply stop placing orders and ensure all outstanding invoices are settled. For formal account closure or data requests, direct contact with the company would be necessary.
FAQ
What is mylastingwords.co.uk?
Mylastingwords.co.uk is a UK-based, independent family-run design and print business that specialises in creating and printing funeral Orders of Service for funeral directors, along with offering related memorial products like tribute cards and digital service options.
Who is the target audience for mylastingwords.co.uk?
The primary target audience for mylastingwords.co.uk is funeral directors across the UK, though families ultimately benefit from their services through their chosen funeral home.
What products and services does mylastingwords.co.uk offer?
They offer printed funeral Orders of Service, a design-only service for print-ready PDFs, Tribute Cards, Digital Orders of Service (with a page-turning experience), Social Media Announcement Images, and Photo Retouching.
How many design templates does My Lasting Words offer?
Mylastingwords.co.uk offers 32 distinct design templates for their Orders of Service.
Does My Lasting Words offer a free trial or first order?
Yes, My Lasting Words offers a “First Order Free” incentive for new funeral directors to experience their service. Agatemedia.co.uk Review
How does the ordering process work with My Lasting Words?
The process involves choosing a design template, emailing all content (running order, photos, details) to them, reviewing a digital proof, confirming the number of copies, and then they print and dispatch the order.
Does My Lasting Words use automated design builders?
No, My Lasting Words explicitly states they do not use automated or generated builders. They compose each proof and hand-finish each Order of Service for a personal touch.
How quickly does My Lasting Words deliver orders?
My Lasting Words offers “fast proofs” and “next day delivery” via DPD once the order is approved and confirmed.
What is the “Design Only Service”?
The “Design Only Service” allows funeral directors who have their own printing capabilities to receive a print-ready PDF of their chosen Order of Service design from My Lasting Words, without the physical printing.
How much does a Tribute Card cost from My Lasting Words?
A Tribute Card costs £8 for A4 size and £12 for A3 size from My Lasting Words.
What is the cost of a Digital Order of Service?
A Digital Order of Service from My Lasting Words costs £25 per service.
Is photo retouching available, and what is the cost?
Yes, photo retouching is available for damaged or discoloured photos at a cost of £25 per photo.
Are social media announcement images a free service?
Yes, My Lasting Words offers Social Media Announcement Images as a free service.
Where is My Lasting Words based?
My Lasting Words is based in Ramsgate, Kent, UK.
How long has My Lasting Words been in business?
My Lasting Words states they have been doing Orders of Service for over 8 years. Mortgages.starckuberoi.co.uk Review
Can My Lasting Words invoice per service or monthly?
Yes, My Lasting Words offers flexible invoicing options, allowing funeral directors to be invoiced per service or for their monthly total.
How does My Lasting Words ensure quality?
They ensure quality through their experienced, independent family-run approach, in-house printing, attention to detail, and a hand-finished process that avoids automated builders.
What kind of customer support does My Lasting Words offer?
While specific details aren’t on the homepage, they mention an “account manager” when discussing extras, implying a personalised support system for their funeral director clients.
Is My Lasting Words suitable for individual families?
My Lasting Words primarily targets funeral directors as their clients, streamlining the process for professionals rather than direct engagement with individual families. Families would typically work with their funeral director who then uses My Lasting Words.
How do I “cancel” my service with My Lasting Words if it’s not a subscription?
Since My Lasting Words operates on a per-order or monthly invoicing basis, there isn’t a traditional “cancel subscription” button. To cease using their services, simply stop placing new orders and ensure all outstanding invoices are settled. For formal account closure, direct contact with the company would be necessary.
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