Based on checking the website norfolkprocleaning.co.uk, it appears to be a legitimate local cleaning service operating in Norwich and Norfolk, specialising in exterior property cleaning. The site presents a clear offering of services and aims to provide a hassle-free experience for its customers.
Overall Review Summary:
- Website Clarity: High. Services, contact details, and a clear call to action are prominently displayed.
- Trust Signals: Moderate. Includes customer testimonials, Trustpilot rating (4.9 based on 30+ reviews), and claims of 2000+ happy customers.
- Transparency: Good. Promises transparent fees and a 100% Happiness Guarantee.
- Ease of Use: High. Offers instant quotes and a simple 3-step booking process.
- Security & Privacy: Low. No explicit privacy policy, terms and conditions, or cookie policy links visible on the homepage.
- Ethical Considerations: Generally permissible, as it offers legitimate cleaning services. However, the lack of crucial legal/privacy documentation on the homepage raises concerns about full transparency and data handling practices.
While the website does a good job of showcasing its services and customer satisfaction, the absence of easily accessible privacy policies, terms and conditions, and a cookie policy is a significant drawback for a professional online presence. In today’s digital landscape, especially with GDPR regulations in the UK, these are non-negotiable for building full trust and ensuring ethical data practices. Without these foundational elements, potential customers might hesitate, and the website’s overall legitimacy, from a comprehensive ethical standpoint, is diminished.
Here are some alternatives for ethical and reliable cleaning services and products, focusing on those available in the UK:
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Latest Discussions & Reviews:
- Key Features: National network of domestic cleaners, local franchises, vetting process for cleaners, flexible scheduling.
- Average Price: Varies by location and service, typically hourly rates for domestic cleaning.
- Pros: Widespread availability, personalised service through local offices, focus on regular domestic cleaning.
- Cons: Pricing can vary, not always transparent upfront without inquiry.
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- Key Features: Offers a wide range of services including domestic cleaning, end of tenancy, carpet cleaning, gardening, and handyman services. Booking via app or online.
- Average Price: Varies significantly by service and location, often competitive bundles.
- Pros: Comprehensive service offerings, online booking convenience, loyalty programmes.
- Cons: Can feel less personalised due to larger scale, potential for varied service quality depending on subcontractor.
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Endurance Professional Cleaning Services
- Key Features: Commercial and domestic cleaning in the UK, specialising in deep cleaning, window cleaning, and office cleaning.
- Average Price: Custom quotes required.
- Pros: Professional-grade services, caters to both commercial and domestic clients, emphasis on quality.
- Cons: Less information on instant pricing or booking, requires direct contact.
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E-Cloth Microfibre Cleaning Cloths
- Key Features: High-quality microfibre cloths designed to clean effectively with just water, reducing the need for chemical cleaners.
- Average Price: £5-£20 per cloth/pack.
- Pros: Environmentally friendly, cost-effective long-term, excellent cleaning performance, durable.
- Cons: Requires regular washing, initial outlay for a full set.
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- Key Features: Plant-based, biodegradable cleaning formulas, pleasant natural scents, stylish packaging.
- Average Price: £3-£5 per bottle.
- Pros: Eco-friendly, effective for general cleaning, widely available, appealing design.
- Cons: Might not be as powerful for very tough stains compared to harsher chemical cleaners.
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- Key Features: Hypoallergenic, eco-friendly, made in the UK, effective against 99.9% of bacteria.
- Average Price: £5-£10 per bottle.
- Pros: Vegan, cruelty-free, suitable for sensitive skin, strong sanitising properties, sustainable packaging.
- Cons: Limited availability in some mainstream supermarkets.
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Dyson V8 Absolute Cordless Vacuum Cleaner
- Key Features: Powerful suction, lightweight and versatile, good for various floor types, comes with multiple attachments.
- Average Price: £300-£400.
- Pros: Excellent cleaning performance, cordless convenience, easy to empty and maintain, reliable brand.
- Cons: Battery life can be limiting for larger homes, higher price point.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Norfolkprocleaning.co.uk Review & First Look
Based on a thorough review of the Norfolk Pro Cleaning website (norfolkprocleaning.co.uk), the first impression is that of a locally-focused, professional cleaning service aiming for simplicity and customer satisfaction. The homepage immediately highlights key selling points such as “2000+ Happy Customers in Norwich” and a “4.9 on Trustpilot” rating, which are strong indicators of a reputable business. They clearly articulate their service offerings: window cleaning, gutter cleaning, conservatory roofs, patio cleaning, pressure wash services, carpet cleaning, and solar panel cleaning. This breadth of exterior and some interior services positions them as a comprehensive solution for property maintenance in their service area (Norwich and Norfolk, specifically NR1 to NR18 postcodes).
The website’s design is clean and user-friendly, with prominent calls to action for getting a quote. It emphasises a “no hassle” and “easy-to-order” approach, which aligns with modern consumer expectations for convenience. The inclusion of customer testimonials directly on the homepage further builds confidence, featuring names like Sebastian Smith and Emma Lewis, who share positive experiences regarding the team’s professionalism and quality of work. From an initial glance, Norfolk Pro Cleaning projects an image of reliability and efficiency, aiming to simplify property cleaning for residents in their operational zones.
Initial Impressions: User Interface and Navigation
The user interface of norfolkprocleaning.co.uk is straightforward and intuitive. The main navigation is minimal, with key links like “Get an instant quote” and a phone number prominently displayed. The “Menu” button reveals further options, though the homepage itself serves as a comprehensive overview. The design prioritises quick access to information and quoting.
Service Offerings and Geographic Coverage
Norfolk Pro Cleaning clearly lists its services, making it easy for potential customers to understand what’s available. The emphasis on “exterior cleaning company” is strong, though carpet cleaning is also mentioned. Their stated service area of Norwich and Norfolk (NR1 to NR18) is specific and helpful for local targeting. This transparency about their operational boundaries helps manage customer expectations.
Trust Signals: Testimonials and Ratings
The website heavily relies on customer testimonials and a Trustpilot rating (4.9 based on 30+ five-star reviews) to establish credibility. While the Trustpilot rating is positive, the number of reviews (30+) is relatively low for a claim of “2000+ happy customers.” This disparity doesn’t necessarily indicate dishonesty but suggests that the volume of online reviews may not fully reflect their stated customer base. Nonetheless, the presence of specific, named testimonials adds a personal touch. Ramrugby.co.uk Review
Norfolkprocleaning.co.uk Pros & Cons
When evaluating a service website like Norfolk Pro Cleaning, it’s crucial to weigh its strengths against its weaknesses to provide a balanced perspective. The website makes several compelling claims and offers a clear value proposition, but also exhibits certain omissions that might raise questions for a discerning customer.
Pros: What Norfolk Pro Cleaning Gets Right
Norfolk Pro Cleaning excels in several key areas that enhance the user experience and build initial trust.
Clear Value Proposition and Service Transparency
The website immediately communicates what services are offered (window cleaning, gutter cleaning, etc.) and who they serve (Norwich and Norfolk). This clarity is vital for potential customers. For instance, the homepage explicitly states: “Your local easy-to-order exterior cleaning company in Norwich.” This directness helps users quickly determine if the service meets their needs.
Strong Emphasis on Customer Satisfaction
The “100% Happiness Guarantee” is a significant pro. It states: “Don’t settle for less than perfect – Our 24 hour guarantee ensures your complete satisfaction or we will re-clean for FREE!” This demonstrates confidence in their service quality and provides a safety net for customers, aligning with consumer protection principles.
Ease of Booking and Payment
The 3-step process outlined – “1. Select one of our services and get an instant quote 2. We’ll send you a text message the day before your clean. 3. We’ll carry out our services and automatically charge you within 3-5 days” – highlights convenience. The “automated payment system” is touted as “Hassle Free Cleaning,” suggesting a smooth, hands-off experience for the customer. This convenience factor is a major draw for busy individuals. Ecogreenelectrical.co.uk Review
Visible Contact Information and Local Focus
The phone number (07789 968876) is prominently displayed throughout the site, making it easy for customers to get in touch. The consistent mention of “Norwich” and “Norfolk” reinforces their local expertise and commitment to the community. This localised approach often resonates well with customers seeking reliable, neighbourhood-based services.
Positive Customer Testimonials
The website features multiple quotes from satisfied customers, complete with names. For example, “Sebastian Smith” praises their “high standard and with no hassle whatsoever.” These real-world endorsements provide social proof and build confidence in the service’s quality.
Cons: Areas for Improvement and Missing Information
Despite its strengths, norfolkprocleaning.co.uk has significant gaps, particularly concerning essential legal and transparency elements that are standard for reputable online businesses, especially in the UK.
Lack of Privacy Policy
A glaring omission is the absence of a clearly linked Privacy Policy. In the UK, under GDPR, any website collecting personal data (like names, postcodes, or phone numbers for quotes) is legally required to inform users how their data is collected, stored, used, and protected. The website asks users to “enter your postcode and get a custom quote now…” and “enter your name and postcode,” directly requesting personal information without providing this crucial document. This is a significant concern for data protection and user trust.
Missing Terms and Conditions (T&Cs)
Similarly, there are no visible Terms and Conditions of Service. This document outlines the legal agreement between the service provider and the customer, covering aspects like service scope, payment terms, cancellation policies, liability, and dispute resolution. While the site mentions a “24 hour guarantee,” the full terms of this guarantee, and indeed all aspects of the service agreement, are not made transparent. This lack of legal clarity can be problematic should any dispute arise. Thatssofetch.co.uk Review
No Cookie Policy
Given that most websites use cookies for functionality, analytics, or marketing, a Cookie Policy is typically required, especially under UK/EU regulations. This policy informs users about the types of cookies used and how they can manage their preferences. Its absence is another transparency issue.
Limited Information on Staff Vetting or Insurance
While the site boasts “Our expert team,” there’s no mention of how staff are vetted, if they are background-checked, or if the company carries public liability insurance. For a service involving access to private properties, these details are crucial for customer peace of mind and professional credibility.
Scarcity of Detailed Service Information
While services are listed, detailed descriptions are often limited. For instance, clicking “Learn More” for “Carpet cleaning” or “Mold removal” often redirects to the main page or doesn’t provide specific information, making it difficult for users to understand the scope, process, or expected outcomes of these particular services.
Ambiguity in “2000+ Happy Customers” vs. “30+ Five Star Reviews”
As noted earlier, the discrepancy between “2000+ Happy Customers” and “Over 30+ five star reviews Rated 4.9 on Trustpilot” could be clearer. While not necessarily a con, it highlights an area where the website could provide more context or evidence to substantiate its claims.
Norfolkprocleaning.co.uk Alternatives
When seeking reliable and ethically sound cleaning services or products in the UK, it’s wise to consider alternatives that offer robust transparency and a proven track record. Here are some top alternatives, catering to various needs from professional cleaning services to sustainable cleaning products, ensuring they align with ethical consumption principles. Reliantenergysolutions.co.uk Review
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- Key Features: A large, established network offering professional cleaning services for commercial and domestic clients. Specialises in carpet and upholstery cleaning, hard floor cleaning, and disaster restoration. Strong emphasis on trained technicians and professional equipment.
- Pros: Well-recognised brand, comprehensive insurance, highly trained staff, strong quality control. Offers detailed service descriptions and a professional approach.
- Cons: Can be more expensive than independent local cleaners, potentially less flexibility in scheduling compared to smaller operations.
- Price: Custom quotes based on service scope.
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- Key Features: Focuses on domestic cleaning services, offering regular cleaning, spring cleans, and tenancy cleaning. Part of a global franchise, ensuring consistent standards. Employs fully vetted, insured, and trained cleaners.
- Pros: Reputable and established, thorough vetting process for cleaners, full insurance coverage, professional service. Provides peace of mind regarding safety and reliability.
- Cons: Primarily focused on domestic cleaning, less emphasis on exterior services like window or gutter cleaning.
- Price: Custom quotes, typically hourly or per-job rates.
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- Key Features: While primarily known for cosmetics, Lush offers a small range of ethically produced, often solid-form cleaning products (e.g., dishwashing soaps, bathroom cleaners). Focus on natural ingredients, minimal packaging, and environmental responsibility.
- Pros: Vegan, cruelty-free, zero-waste options, pleasant natural scents, supports ethical sourcing.
- Cons: Limited range of cleaning products, generally higher price point per item, not suitable for all heavy-duty cleaning tasks.
- Price: £5 – £15 per product.
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- Key Features: A UK-based brand offering a wide array of eco-friendly, non-toxic cleaning products for various household needs (kitchen, bathroom, laundry, etc.). Certified cruelty-free and vegan. Readily available in supermarkets and online.
- Pros: Environmentally conscious, effective cleaning, hypoallergenic options, good value for money, widely accessible.
- Cons: Some products may require more effort for stubborn stains compared to conventional chemical cleaners.
- Price: £3 – £10 per product.
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- Key Features: A general homeware retailer in the UK offering a broad selection of cleaning tools and supplies, from mops and buckets to specific cleaning agents. Provides a convenient one-stop shop for diverse cleaning needs.
- Pros: Extensive range of products, competitive pricing, physical stores for in-person shopping, often has sales and promotions.
- Cons: Not specifically an eco-friendly or ethical brand, so product choices vary.
- Price: Varies widely, from £1 for small items to £100+ for equipment.
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- Key Features: A portable carpet and upholstery spot cleaner, highly effective for removing stains and spills. Ideal for households with pets or children. Comes with various tools for different surfaces.
- Pros: Powerful suction, excellent at stain removal, compact and easy to store, multi-purpose for carpets, rugs, and upholstery.
- Cons: Requires specific cleaning solutions, can be noisy, only for spot cleaning, not whole carpets.
- Price: Around £150 – £200.
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Kärcher K4 Power Control Pressure Washer
- Key Features: A versatile home pressure washer suitable for cleaning patios, decking, vehicles, and garden furniture. Offers app integration for cleaning tips and optimal settings.
- Pros: Powerful and efficient, durable build quality, app support for guidance, wide range of accessories available.
- Cons: Can be expensive for casual users, requires significant storage space, proper handling is essential to avoid damage.
- Price: Around £200 – £300.
Norfolkprocleaning.co.uk Pricing
Understanding the pricing structure of a service-based business like Norfolk Pro Cleaning is crucial for potential customers. While the website promises “Transparent Fees. Great Value.” and assures users that “our pricing is straightforward and transparent,” specific pricing details are not readily available on the homepage. Instead, the mechanism for obtaining a price is through their instant quote system.
The Instant Quote System
The primary method for getting a price from Norfolk Pro Cleaning is by using their “Get an instant quote” feature. This typically involves inputting your postcode, and presumably, details about the property and the services required. This approach is common for cleaning services as pricing often depends on factors like: Theveganpattylady.co.uk Review
- Property size: Larger homes or commercial properties will naturally cost more.
- Type of service: Window cleaning might be priced differently from gutter cleaning or carpet cleaning.
- Frequency: One-off cleans usually cost more than regular bi-monthly plans, which the website mentions offers “20% off.”
- Specific requirements: Additional challenges like very high windows or heavily soiled carpets could influence the quote.
Pricing Transparency and How it’s Communicated
The website repeatedly emphasises transparent fees: “Forget about high prices and hidden fees. We’ll always give a quote that’s tailored to your home and fair on your pockets.” While this commitment is positive, the actual transparency relies on the quote system itself. Customers only discover the price after providing their details, rather than seeing a general price list or a breakdown of typical costs for standard services. This ‘quote-only’ approach means that immediate price comparison with competitors is not possible directly from the website.
What to Expect When Getting a Quote
When engaging with Norfolk Pro Cleaning for a quote, you can expect the following:
- Personalised Quote: The system aims to provide a price specific to your property and needs.
- No Obligation: Typically, instant quotes do not obligate you to purchase the service.
- Automated Charging: The website explicitly states, “We’ll carry out our services and automatically charge you within 3-5 days.” This implies a post-service payment system, which can be convenient but also means customers are charged after the work is done without a manual payment trigger. This contrasts with services that require upfront payment or payment upon completion.
The Value Proposition
Norfolk Pro Cleaning positions itself on “Great Value.” This is subjective but typically implies a balance between quality of service and cost. Their “100% Happiness Guarantee” (re-clean for free if not satisfied) is a significant part of their value proposition, mitigating the risk for the customer and reinforcing their commitment to quality. However, without publicly available benchmark pricing, it’s difficult for a new customer to assess the “great value” without first obtaining a quote.
How to Cancel Norfolk Pro Cleaning Subscription
While the Norfolk Pro Cleaning website doesn’t have a dedicated “cancellation policy” page readily linked from its homepage, it does mention “regular bi-monthly cleaning plans.” This implies a subscription or recurring service model that customers might need to cancel. Based on the website’s overall communication and common practices for such services, here’s how one would typically proceed with cancellation:
Step 1: Review Your Initial Service Agreement or Quote
When you first signed up for a regular cleaning plan, the instant quote or any subsequent communication (text message confirmations, emails) would likely have outlined the terms of the recurring service. This might include details on minimum commitment periods, notice periods for cancellation, or specific cancellation procedures. Always check any documents or messages you received at the time of booking. Nationalovenvaleting.co.uk Review
Step 2: Direct Contact via Phone or Email
Given the company’s strong emphasis on direct communication (“Give us a call: 07789 968876,” “Send us an enquiry now”), the most direct and effective method for cancellation would be to contact them directly.
- Phone Call: The website prominently displays their phone number: 07789 968876. This is usually the quickest way to speak to someone and confirm the cancellation process. Be prepared to provide your name, address, and the service details to help them locate your account.
- Email/Enquiry Form: The website has a “Send us an enquiry now” link, which likely leads to a contact form or an email address. Sending a written request provides a documented record of your cancellation attempt. Clearly state your intention to cancel your recurring cleaning plan, provide all necessary account details, and request a confirmation of cancellation.
Step 3: Provide Sufficient Notice
Many recurring service agreements require a notice period (e.g., 7 days, 14 days, or one month) before the next scheduled service. This allows the company to adjust their schedule and ensures a smooth termination of services without incurring charges for an unwanted clean. Check any initial agreements for specific notice requirements. If none are explicitly stated, providing at least a few days’ notice before your next scheduled clean would be a professional courtesy and help avoid any issues with automated billing.
Step 4: Confirm Cancellation and Automated Payments
Since the website mentions “automatically charge you within 3-5 days” after a clean, it’s crucial to confirm that your recurring payments will cease. After initiating cancellation, request a confirmation from Norfolk Pro Cleaning that your subscription has been terminated and that no further charges will be applied. Keep this confirmation for your records. If you paid via a direct debit or standing order, you might also want to monitor your bank statements for a cycle or two to ensure no further charges occur.
Norfolkprocleaning.co.uk vs. Local Competitors
When a customer in Norwich or Norfolk is looking for cleaning services, Norfolk Pro Cleaning isn’t operating in a vacuum. The market for cleaning services, especially local ones, is often competitive, with various companies vying for attention. Understanding how Norfolk Pro Cleaning stacks up against typical local competitors can help potential customers make an informed decision.
Service Scope and Specialisation
Norfolk Pro Cleaning appears to specialise primarily in exterior cleaning services (windows, gutters, patios, pressure washing, solar panels) but also offers carpet cleaning and mold removal. Thestonebakeovencompany.co.uk Review
- Norfolk Pro Cleaning: Strong focus on exterior maintenance, with some interior options. This broadens their appeal.
- Typical Local Competitors: Many local cleaning companies might specialise more narrowly, for instance, being only window cleaners, only domestic cleaners, or only commercial cleaners. Others might offer a very similar broad range, especially those without a strong online presence who rely on word-of-mouth. Some smaller, independent cleaners might offer a more bespoke, flexible service tailored to individual needs, often at a slightly lower rate, but potentially with less formal guarantees or automated systems.
Online Presence and User Experience
Norfolk Pro Cleaning has a dedicated, professional-looking website with clear calls to action and an instant quote system. This digital presence is a significant advantage.
- Norfolk Pro Cleaning: Modern website, clear service descriptions, instant quote, online testimonials, Trustpilot rating. This makes them highly accessible and user-friendly for digitally-savvy customers.
- Typical Local Competitors: Many smaller local cleaners might have a basic website, a social media page, or rely solely on phone calls and traditional advertising. Larger, more established competitors might have equally sophisticated websites. The ease of getting a quote or booking might vary significantly; some might require a site visit before providing a quote, which can be less convenient.
Transparency and Trust Signals
Norfolk Pro Cleaning highlights its “100% Happiness Guarantee” and customer testimonials, alongside a Trustpilot rating. They also claim “Transparent Fees.”
- Norfolk Pro Cleaning: Strong stated guarantees, reliance on a prominent Trustpilot score, and customer quotes. However, the lack of accessible Privacy Policy and Terms and Conditions is a notable gap compared to competitors who adhere strictly to UK GDPR regulations.
- Typical Local Competitors: Trust signals among local competitors vary widely. Some might be heavily reliant on word-of-mouth and personal recommendations, which, while powerful, are not easily verified online. Others might be registered with local business directories or professional cleaning associations, which can add layers of credibility. Reputable competitors would typically have clear legal documentation (T&Cs, Privacy Policy) on their websites.
Pricing Model and Payment Convenience
Norfolk Pro Cleaning uses an instant quote system with automated post-service charging.
- Norfolk Pro Cleaning: Offers instant online quotes and automated billing after the service, which is convenient for customers who prefer not to handle cash or immediate payments. Offers discounts for regular plans.
- Typical Local Competitors: Pricing models vary. Some might have fixed rates for standard services (e.g., per window, per room), others might charge hourly. Payment methods could range from cash, bank transfers, to card payments, and might be required upfront, upon completion, or on a recurring basis. The “automated charge” system used by Norfolk Pro Cleaning might be a differentiator, as not all smaller local services offer this.
Customer Support and Engagement
Norfolk Pro Cleaning emphasises direct contact via phone and an enquiry form, and promises text message reminders.
- Norfolk Pro Cleaning: Appears to offer proactive communication (text reminders) and direct phone support, which is good for customer engagement.
- Typical Local Competitors: Customer support varies greatly. Some small businesses offer a very personal, direct line to the owner, which can be highly responsive. Larger companies might have dedicated customer service teams. The level of automation in communication (like text reminders) might not be as prevalent among smaller, less tech-focused operations.
In summary, Norfolk Pro Cleaning leverages its digital presence and convenient booking/payment systems to stand out. Its main competitive edge lies in its streamlined online experience and focus on customer guarantees. However, potential customers should be aware of the missing legal documentation, which many established competitors would typically provide. Honeyandbiscuitboutique.co.uk Review
FAQ
What services does Norfolk Pro Cleaning offer?
Norfolk Pro Cleaning offers a range of exterior cleaning services, including window cleaning, gutter cleaning, conservatory roof cleaning, patio cleaning, pressure washing, and solar panel cleaning. They also provide carpet cleaning and mold removal services.
Where does Norfolk Pro Cleaning operate?
Norfolk Pro Cleaning primarily operates in Norwich and the surrounding towns of Norfolk, covering postcodes from NR1 up to NR18.
How can I get a quote from Norfolk Pro Cleaning?
You can get an instant quote by visiting their website, norfolkprocleaning.co.uk, and entering your postcode into their online quote system. You can also call them directly on 07789 968876.
Does Norfolk Pro Cleaning offer a satisfaction guarantee?
Yes, Norfolk Pro Cleaning offers a “100% Happiness Guarantee.” If you’re not completely satisfied with their service, they promise to re-clean for free within 24 hours.
How does the payment system work with Norfolk Pro Cleaning?
Norfolk Pro Cleaning uses an automated payment system. They will carry out the service and automatically charge you within 3-5 days after the job is completed. Touchglobal.co.uk Review
Are there any discounts for regular cleaning plans?
Yes, the website mentions that selecting a regular cleaning plan can provide a “20% off” discount.
How many happy customers does Norfolk Pro Cleaning claim to have?
Norfolk Pro Cleaning states they have served over “2000+ Happy Customers in Norwich” and that over 2000 Norwich households use their services.
What is Norfolk Pro Cleaning’s Trustpilot rating?
Norfolk Pro Cleaning is rated 4.9 on Trustpilot based on over 30 five-star reviews.
Is Norfolk Pro Cleaning available seven days a week?
Yes, their team is stated to be on hand in Norwich and Norfolk seven days a week for scheduling cleaning services.
Do I need to be home for the cleaning service?
No, the website indicates that they can clean your windows “even if you’re not home,” highlighting a hassle-free service. Mdfskirtingworld.co.uk Review
Does Norfolk Pro Cleaning provide service for businesses as well as households?
Yes, the website states their team serves “households and local businesses across all of Norwich and the surrounding towns of Norfolk.”
What types of cleaning plans do they offer?
They offer both one-off cleaning services and regular bi-monthly cleaning plans.
How will I know when my clean is scheduled?
Norfolk Pro Cleaning states they will send you a text message the evening before your scheduled clean.
How long has Norfolk Pro Cleaning been in business?
The website indicates they began cleaning windows “eight years ago as just one man and a ladder,” suggesting at least eight years of operation.
Is there a specific contact email for Norfolk Pro Cleaning?
While a direct email address isn’t prominently displayed, the website has a “Send us an enquiry now” link which likely leads to a contact form. Furniture-work.co.uk Review
Are the fees transparent with Norfolk Pro Cleaning?
The website claims “Transparent Fees. Great Value.” and assures that their pricing is straightforward and transparent, with a quote tailored to your home.
What is the typical response time for an instant quote?
The website title itself suggests you can “Get an instant quote,” implying immediate pricing after providing your details.
Can Norfolk Pro Cleaning handle hard-to-reach windows?
Yes, the service description mentions cleaning “hard-to-reach windows,” indicating they are equipped for such tasks.
Do they offer drain unblocking or CCTV drain surveys?
The website briefly mentions fast and effective “drain unblocking on a blocked drain or a CCTV drain survey to establish the full,” but this is less prominently featured than their cleaning services.
How do I know if Norfolk Pro Cleaning cleans in my specific area of Norfolk?
You can confirm their service area by checking if your postcode (NR1 to NR18) falls within their stated coverage, or by entering your postcode for an instant quote on their website. Creationfurniture.co.uk Review
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