Onlineglassesstore.co.uk Review

Based on checking the website Onlineglassesstore.co.uk, the service primarily focuses on glasses lens replacement, also known as reglazing, rather than selling new complete glasses. This specialization in reglazing old frames aims to be a cost-effective alternative to purchasing new spectacles from high street opticians. However, a significant point of concern is the lack of transparent pricing and detailed product information readily available on the homepage. While the site highlights savings and customer satisfaction, the user journey requires initiating a quote to understand specific costs, which can be a barrier for those seeking quick comparisons.

Overall Review Summary:

• Website Type: Specialised in glasses lens replacement (reglazing).
• Key Selling Proposition: Up to 70% cheaper than high street opticians.
• Customer Reviews: Claims “5-star reviews” and “1000’s of satisfied customers,” but no direct, verifiable customer testimonials or links to review platforms are visible on the homepage. The mention of “0 / 5.0 0 K Happy customers” next to “★★★★★ 5/5” is contradictory and raises a red flag regarding credibility.
• Pricing Transparency: Lacks immediate pricing. Users must “GET A QUOTE NOW” for any cost information.
• Return Policy: States “Free tracked return postage” but details on the conditions or timeframe are not immediately clear.
• Delivery Time: “Glasses completed between 2 and 10 days.”
• Ethical Considerations: The service itself (reglazing glasses) is permissible and aligns with ethical principles of resourcefulness and cost-saving. However, the ambiguity in customer review metrics and the lack of transparent pricing upfront could be a point of concern for a discerning consumer.

While the concept of reglazing is sound and offers a practical solution for those looking to extend the life of their existing frames, the website’s presentation leaves some crucial information to be desired. Trusted online retailers typically provide clearer pathways to pricing, verifiable customer feedback, and comprehensive terms and conditions without requiring an initial quote. This absence of immediate detail could lead to a less straightforward user experience, which is important for online transactions. For those seeking absolute clarity and immediate information, this might feel like an extra step.

Best Alternatives for Eyewear and Optical Services:

• Specsavers: A leading optical retailer in the UK offering eye tests, glasses, contact lenses, and hearing services. Known for their widespread presence and frequent promotions.
• Vision Express: Another prominent UK optical chain providing eye care services, designer frames, and contact lenses. Offers competitive pricing and a strong high street presence.
• Glasses Direct: A well-established online retailer for prescription glasses and sunglasses in the UK, often boasting significant savings compared to high street opticians. They provide a virtual try-on and home trial service.
• Warby Parker: While originating from the US, Warby Parker has a growing international presence, known for stylish frames, affordable pricing, and a home try-on programme. They focus on ethical sourcing and giving back.
• Zenni Optical: An online-only eyewear retailer known for its extremely low prices and vast selection of frames and lens options. Ideal for budget-conscious consumers.
• Oscar Wylee: An Australian-founded eyewear brand with a presence in the UK, offering fashionable frames, eye tests, and a commitment to charitable initiatives.
• Amazon Opticals: While not a dedicated optical chain, Amazon UK offers a range of prescription glasses and sunglasses from various brands, providing a broad selection and competitive pricing, often with Prime delivery options. Always ensure the seller is reputable and offers proper prescription services.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Onlineglassesstore.co.uk Review & First Look

Based on an initial review of the Onlineglassesstore.co.uk website, it’s clear the platform positions itself as a specialist in “reglazing” – the process of replacing old lenses in existing frames. The promise of being “70% Cheaper than high street opticians” is a significant draw, aimed directly at consumers looking to save money on eyewear. The site highlights convenience and cost-efficiency as primary benefits, suggesting a streamlined online process for what is typically an in-person service. However, a deeper dive reveals areas where transparency and detail could be enhanced to build greater user confidence, particularly for those accustomed to the comprehensive information provided by established online retailers.

Initial Impressions and Value Proposition

The website’s homepage immediately presents its core service: lens replacement. It attempts to convey trust through claims of “5-star reviews” and “1000’s of satisfied customers.” The user journey is designed to funnel visitors towards a “GET A QUOTE NOW” button, implying a customised service rather than a standard product catalogue with fixed prices. This approach might appeal to those who appreciate a tailored service, but it could be a deterrent for others who prefer upfront pricing to compare options quickly. The emphasis on reusing old frames resonates with a growing consumer interest in sustainability and reducing waste, offering a practical way to extend the life of cherished or expensive eyewear.

Website Navigation and User Experience

The site’s navigation is relatively straightforward, with a clear focus on the reglazing service. Key sections include “How does it work?”, “Why Choose Us?”, and a “Contact Us” link. The process is broken down into simple steps: place order online, send glasses, new lenses fitted, and posted to your door. This sequential explanation helps users understand the service flow. However, the user experience could benefit from more interactive elements or detailed explanations without requiring a quote request. For instance, a clear, exhaustive FAQ section would be beneficial before a user commits to seeking a quote.

Onlineglassesstore.co.uk Features

The Onlineglassesstore.co.uk website, despite its concise presentation, outlines several features designed to simplify the reglazing process for customers in the UK. These features primarily revolve around convenience, cost savings, and the practicalities of an online optical service. Understanding these functionalities helps potential customers evaluate if the service aligns with their needs for lens replacement.

Reglazing Service Focus

The core feature of Onlineglassesstore.co.uk is its specialised glasses lens replacement, or reglazing service. This isn’t a site for buying new frames; it’s about giving existing frames a new lease of life with updated prescription lenses. This niche focus can be a major advantage for individuals who are attached to their current frames, perhaps due to fit, style, or sentimental value, and only require a lens change. The site explicitly states it can handle various frame types: 5starguttercleaning.co.uk Review

• Full Rimmed: Traditional frames where the lens is fully encased.
• Half Rimmed: Frames where only the top or bottom half of the lens is framed.
• Rimless: Lenses are attached directly to the temples and bridge, offering a minimalist look.
• Sunglasses: Replacing lenses in prescription or non-prescription sunglasses.

Convenience and Process Simplicity

The website attempts to streamline the entire process, making it as convenient as possible for an online interaction. The outlined “How does it work?” section details a four-step process:

1. Place order online: Users select lens type and enter prescription details.
2. Lens information: Receive an email for measurements, then download a free tracked shipping label or QR code to send glasses.
3. New lenses fitted: Technicians remove old lenses and fit new ones.
4. Posted to your door: Glasses are returned via tracked postage.

This structured approach aims to reassure customers about the journey of their valuable eyewear. The offer of “Free tracked return postage” is a notable feature, mitigating some of the risk associated with sending personal items through the post.

Cost Savings and Price Beat Guarantee

A significant feature highlighted is the potential for “Up To 70% Cheaper than High Street Opticians.” This aggressive pricing strategy is the site’s primary competitive advantage. To further bolster this, Onlineglassesstore.co.uk states, “We promise to beat any like for like quote!” This “Unbeatable Prices” claim suggests a strong commitment to being the most affordable option for reglazing in the UK, aiming to attract budget-conscious consumers. Such a guarantee, if genuinely upheld, could be a powerful incentive for customers to seek a quote.

Expertise and Quality Assurance Claims

The “Why Choose Us?” section lists several claims regarding expertise and quality:

• Expertise: “Skilled technicians with years of experience in Reglazing Glasses and frame adjustments.” This implies a professional handling of delicate optical equipment.
• Quality Materials: “Using our own high-quality lenses and coatings to ensure durability and clarity, along with some of the largest brands in the world such as Essilor and Hoya.” Partnering with established lens manufacturers like Essilor and Hoya (which are indeed major players in the optical industry, as evidenced by their significant market share and global presence – e.g., EssilorLuxottica reported €25.4 billion in revenue in 2023, according to their financial reports) lends credibility to their material quality claims.
• Customer Satisfaction: “Dedicated to providing excellent customer service and ensuring satisfaction with every reglazing job.” While this is a common claim, its inclusion indicates an awareness of customer expectations.

Brand Compatibility

The website mentions its ability to replace lenses in “top eyewear brands such as Ray-Ban, TOM FORD, Gucci, FENDI, Oliver Peoples, and Silhouette.” This indicates that the service is equipped to handle high-end and designer frames, which often come with unique specifications or construction. This breadth of brand compatibility is important for customers with premium eyewear who might be hesitant to trust their valuable frames to an unknown service. Plumbsmarketplace.co.uk Review

Onlineglassesstore.co.uk Pros & Cons

When evaluating any online service, it’s crucial to weigh its advantages against its disadvantages. Onlineglassesstore.co.uk, with its niche focus on reglazing, presents a unique set of pros and cons that potential customers should consider before committing to their service.

Pros

• Cost-Effectiveness: The most significant advantage is the promise of being “Up To 70% Cheaper than High Street Opticians.” For many, the cost of new prescription glasses, especially designer frames, can be prohibitive. Reglazing offers a much more affordable way to update prescriptions or replace damaged lenses, saving significant money. Data from market research often indicates that optical services can be costly in high street stores, making online alternatives appealing. For example, a basic pair of prescription glasses can start from £50-£100, while designer frames with complex lenses can easily exceed £300-£400.
• Sustainability and Resourcefulness: By encouraging the reuse of existing frames, the service promotes a more sustainable approach to eyewear. This aligns with environmental consciousness by reducing waste and extending the product lifecycle of frames that might otherwise be discarded. This resonates with a growing segment of consumers who prioritise eco-friendly options.
• Convenience of Online Service: The ability to handle the entire process online, from ordering to receiving the reglazed glasses back via tracked postage, offers significant convenience. Customers don’t need to visit a physical store, saving time and travel costs. The “Free tracked return postage” adds to this convenience and peace of mind.
• Retaining Cherished Frames: For those with favourite or expensive frames that fit perfectly or hold sentimental value, reglazing allows them to keep these frames while updating the prescription. This is a considerable benefit compared to having to part with a beloved pair when a prescription changes.
• “Beat Any Like For Like Quote” Guarantee: This strong commitment to competitive pricing provides a level of reassurance that customers are getting the best possible deal. It encourages users to compare prices and brings confidence in the service’s value proposition.
• Use of Reputable Lens Brands: The claim of using lenses from “some of the largest brands in the world such as Essilor and Hoya” is a significant plus. These companies are industry leaders, known for their quality and technological advancements in optical lenses. This suggests that while the service is affordable, it doesn’t necessarily compromise on lens quality. Essilor and Hoya collectively command a substantial share of the global ophthalmic lens market, indicating their widespread acceptance and quality standards.

Cons

• Lack of Upfront Pricing Transparency: A major drawback is the absence of clear pricing information on the homepage or dedicated price lists. Users must go through a “GET A QUOTE NOW” process to understand the cost, which can be inconvenient for those who prefer to quickly compare prices before committing. This lack of transparency can be a barrier for initial engagement.
• Unverifiable Customer Review Metrics: The website states “★★★★★ 5/5” but then contradicts itself with “0 / 5.0 0 K Happy customers” directly below it. This inconsistency is a significant red flag for credibility. Without direct links to independent review platforms (e.g., Trustpilot, Google Reviews) or clearly displayed, verifiable testimonials, the “5-star reviews” claim remains unproven. This ambiguity undermines trust and makes it difficult for potential customers to gauge genuine satisfaction levels.
• Limited Scope (No New Frames): While the specialisation in reglazing is a pro for some, it’s a con for others. The website does not offer new frames for sale, meaning customers who need a complete new pair of glasses (frames + lenses) will need to look elsewhere. This limits the service’s appeal to a specific segment of the market.
• Sending Personal Items Via Post: Although tracked postage is offered, some individuals may be hesitant or uncomfortable sending their valuable or cherished frames through the postal system, even with tracking. There’s always a perceived risk of loss or damage, albeit small.
• Reliance on Email for Measurements: The process states, “Follow the next steps email for measurements.” While this is standard for online optical services, it requires the customer to actively engage with specific instructions, which might be less straightforward than an in-person fitting where an optician takes all necessary measurements.
• Lead Time for Completion: The stated “2 to 10 days” completion time for glasses might be acceptable for many, but it’s not an instant solution. For those in urgent need of new lenses, this waiting period could be a factor, especially if unforeseen delays occur.

Onlineglassesstore.co.uk Alternatives

When considering optical services, especially online, it’s wise to explore a range of alternatives to ensure you find the best fit for your needs, budget, and comfort level. While Onlineglassesstore.co.uk focuses on reglazing, many other providers offer a broader spectrum of services, from full new glasses to lens replacement and even eye care. Here’s a look at some prominent alternatives in the UK optical market.

Traditional High Street Opticians

• Specsavers: As one of the largest optical retailers in the UK, Specsavers offers comprehensive eye tests, a vast selection of frames (from budget to designer), various lens options, and contact lenses. They frequently run promotions like “2 for 1” deals, making them a popular choice for families. Their widespread physical presence means easy access for eye tests, adjustments, and aftercare. According to their annual reports, Specsavers conducts millions of eye tests annually across their extensive network of stores in the UK and Ireland.
• Vision Express: Another major player, Vision Express provides a similar range of services including eye tests, designer frames, and contact lenses. They often emphasise their clinical expertise and offer express services for fitting. Like Specsavers, their physical stores provide a crucial touchpoint for customers who prefer in-person consultations and fittings.
• Boots Opticians: Part of the well-known Boots pharmacy chain, Boots Opticians offers a convenient option for eye care, especially for those who already use Boots for other health needs. They provide eye tests, a wide selection of frames, and contact lens services, often integrating loyalty programmes with the main Boots brand.
• Independent Opticians: Throughout the UK, numerous independent opticians offer highly personalised service, often with unique frame selections and specialist eye care. While they might not compete on bulk discounts, they often excel in individual attention and bespoke solutions. Many also offer reglazing services in-house, providing a direct, local option.

Online Eyewear Retailers (Specialising in New Glasses)

• Glasses Direct: A pioneer in online eyewear in the UK, Glasses Direct offers a huge selection of prescription glasses and sunglasses at competitive prices. They are known for their “virtual try-on” tool and “home trial” service (where you can receive up to four frames to try at home for a few days), which addresses the common concern of buying glasses without trying them on. They often have attractive introductory offers and sales.
• Zenni Optical: While a global brand, Zenni Optical ships to the UK and is renowned for its extremely low prices. They offer a vast catalogue of frames, making it possible to find multiple pairs for different needs without breaking the bank. Their focus is on affordability and variety, often appealing to those who need backup pairs or fashion-forward options.
• Warby Parker (UK presence): Known for disrupting the eyewear industry with its stylish, affordable frames and socially conscious business model (buy a pair, give a pair), Warby Parker has expanded its reach. They offer a home try-on service and online prescription services. While not as widespread in the UK as in the US, their brand recognition and product quality are high.
• SelectSpecs: Another UK-based online retailer offering a wide range of prescription glasses, sunglasses, and contact lenses at competitive prices. They pride themselves on variety and affordability, often running promotions and discounts.

Online Lens Replacement Services

• Lensology: A direct competitor to Onlineglassesstore.co.uk, Lensology offers a similar service of replacing lenses in existing frames. They provide online quotes, various lens options, and aim for quick turnaround times. Comparing their pricing and service details directly with Onlineglassesstore.co.uk would be beneficial for someone specifically seeking reglazing.
• Optical Express (for repairs/reglazing): While primarily a full-service optical chain with clinics, Optical Express often offers lens replacement and repair services for existing frames. This provides an option for those who prefer to deal with a larger, established company, even for a specific reglazing need. Their network of clinics means you can potentially drop off and pick up your frames in person.

When choosing an alternative, consider factors such as:

• Need for an eye test: Do you need a new prescription or just a lens replacement?
• Budget: How much are you willing to spend?
• Convenience: Do you prefer online convenience or in-person service?
• Frame preference: Do you want new frames or to keep your old ones?
• Aftercare: What level of ongoing support or adjustments do you anticipate needing?

How to Get a Quote on Onlineglassesstore.co.uk

The process of obtaining a quote on Onlineglassesstore.co.uk is the gateway to understanding the cost of their reglazing service. Unlike traditional e-commerce sites where prices are displayed alongside products, this platform operates on a quote-based system. This means that to get any specific cost information, you must actively engage with their quotation tool. This approach is common for highly customised services where the price depends heavily on individual specifications, such as lens type, prescription complexity, and additional coatings.

Step-by-Step Quote Process

The website directs users to a prominent “GET A QUOTE NOW” button, which is the starting point. Clicking this button typically redirects you to a separate, dedicated quotation page (in this case, https://reglaze-specs.co.uk/quote/). Here’s a breakdown of the typical steps involved: Magicaromas.co.uk Review

1. Select Frame Type: You will likely be prompted to specify the type of frame you have:

   • Full Rimmed
   • Half Rimmed
   • Rimless
   • Sunglasses
     This initial selection helps the system filter lens compatibility and potential fitting complexities.

2. Enter Prescription Details: This is the most crucial step. You’ll need to accurately input your prescription, which typically includes:

   • Sphere (SPH): For short-sightedness or long-sightedness.
   • Cylinder (CYL): For astigmatism.
   • Axis (AXI): Orientation of astigmatism.
   • Add (ADD): For multifocal or progressive lenses (for reading portion).
   • Pupillary Distance (PD): The distance between the centres of your pupils. This is vital for accurate lens positioning. If you don’t have your PD, the website might offer guidance on how to measure it or advise that it will be requested later.

3. Choose Lens Type and Materials: Depending on your prescription and preferences, you’ll select from various lens options. These usually include:

   • Standard Single Vision: For distance or reading only.
   • Bifocal: Lenses with two distinct optical powers.
   • Varifocal/Progressive: Lenses that offer a seamless progression of multiple optical powers.
   • Lens Material: Options like standard plastic (CR39), polycarbonate (thinner, impact-resistant), or high-index materials (thinner for strong prescriptions). Higher index lenses are generally more expensive.
   • Tinted/Polarised (for sunglasses): If reglazing sunglasses, you’ll specify tint colour and polarisation.

4. Select Coatings and Treatments: Modern spectacle lenses come with a range of optional coatings that enhance performance and durability. Common options include:

   • Anti-reflective (AR) coating: Reduces glare and reflections.
   • Scratch-resistant coating: Improves durability.
   • UV protection: Blocks harmful ultraviolet rays.
   • Blue light filter: Reduces exposure to blue light from digital screens.
   • Hydrophobic/Oleophobic coating: Repels water and oil, making lenses easier to clean.

5. Review and Submit: After making all your selections, the system will typically present a summary of your chosen specifications. You will then submit the request, often by providing your email address. Ryans-foyfunerals.co.uk Review

What to Expect After Submitting a Quote

Once you submit your request, Onlineglassesstore.co.uk will likely:

• Provide an Instant Quote: Some online quote systems generate an immediate price based on your selections.
• Send a Quote via Email: For more complex prescriptions or if manual review is needed, they might email you a detailed quote within a specified timeframe.
• Next Steps Email: The website mentions a “Follow the next steps email for measurements,” indicating that further communication will guide you on sending your glasses and confirming final details.

It’s crucial to be as accurate as possible when entering your prescription and selecting lens options. Any inaccuracies could lead to an incorrect quote or issues with the final product. Always ensure your prescription is up-to-date and from a qualified optician. The General Optical Council (GOC) in the UK recommends eye tests every two years for most adults, and annually for children and older adults, to ensure prescriptions are current and eye health is monitored.

Onlineglassesstore.co.uk Pricing

Understanding the pricing structure of Onlineglassesstore.co.uk is challenging due to the website’s quote-based system. Unlike most online retailers that display prices clearly for products, this platform requires users to initiate a quotation request to determine the cost of their reglazing service. This approach is typical for bespoke services where the final price is highly dependent on custom specifications rather than a fixed product list.

The Quote-Based Pricing Model

The core of Onlineglassesstore.co.uk’s pricing strategy revolves around its “GET A QUOTE NOW” functionality. This means there are no publicly visible price lists, tables, or estimated ranges on the main website. Customers cannot browse and compare prices directly before engaging with the quoting tool. This model serves two primary purposes for the business:

1. Customisation: Lens replacement costs vary significantly based on prescription strength, lens material, lens type (single vision, bifocal, varifocal), and additional coatings (e.g., anti-reflective, scratch-resistant, blue light filter, UV protection). A quote system allows them to provide an accurate price tailored to each customer’s specific needs.
2. Competitive Edge: By offering a price-beat guarantee (“We promise to beat any like for like quote!”), they implicitly encourage customers to obtain quotes from competitors first, then return to Onlineglassesstore.co.uk for a potentially lower price. This strategy aims to ensure they are the most affordable option.

Factors Influencing the Final Price

When you request a quote, the following factors will directly impact the final price you receive: Thewholesaler.co.uk Review

• Prescription Complexity:
  • Sphere (SPH) & Cylinder (CYL) Values: Stronger prescriptions (higher SPH or CYL values) often require more sophisticated lens grinding and thinner, higher-index materials, which increase cost.
  • Axis (AXI): While not a direct cost driver, it’s part of the complexity.
  • Pupillary Distance (PD): Essential for accurate fitting, but generally doesn’t affect lens cost directly.
• Lens Type:
  • Single Vision: Typically the most affordable.
  • Bifocal: More expensive than single vision due to the two distinct vision areas.
  • Varifocal/Progressive: Generally the most expensive due to the seamless transition of multiple prescriptions and the complexity of their design.
• Lens Material/Index:
  • Standard CR-39 Plastic: Least expensive, but thicker for higher prescriptions.
  • Polycarbonate: Thinner, lighter, and more impact-resistant, making them slightly more expensive.
  • High-Index Lenses (e.g., 1.67, 1.74): Significantly thinner and lighter for strong prescriptions, and therefore considerably more expensive. The higher the index, the higher the cost.
• Lens Coatings and Treatments: These are additive costs and can significantly increase the overall price. Common coatings include:
  • Anti-reflective (AR) coating
  • Scratch-resistant coating
  • UV protection
  • Blue light filter
  • Hydrophobic (water-repellent) and Oleophobic (oil-repellent) coatings
• Frame Type (for fitting complexity): While the frame itself isn’t purchased, the type (full-rim, half-rim, rimless, sunglasses) can influence the complexity of lens cutting and fitting, which might be factored into the labour cost, though this is usually less significant than lens material.

Comparison to High Street and Other Online Retailers

The website’s claim of being “Up To 70% Cheaper than High Street Opticians” is a bold statement. High street opticians typically have higher overheads (rent, staff, equipment) and often bundle services like eye tests with glasses purchases. Online retailers, like Onlineglassesstore.co.uk, can leverage lower operational costs to offer more competitive pricing. For instance, a basic reglazing service for single vision lenses on the high street might range from £50 to £100+, whereas online services aim to significantly undercut this. For varifocals with premium coatings, high street prices can easily exceed £200-£300, providing substantial room for online services to offer savings.

However, the lack of transparency makes it difficult for a consumer to verify this 70% claim without actively seeking quotes from multiple sources. While the price-beat guarantee is strong, it still requires the customer to do the legwork of comparing before getting the best deal from Onlineglassesstore.co.uk. For the discerning customer, clearer pricing upfront, perhaps with example prices for common lens types, would significantly enhance the user experience and build trust.

Onlineglassesstore.co.uk vs. Competitors

When evaluating Onlineglassesstore.co.uk, it’s beneficial to compare its offerings against other players in the UK optical market, particularly those offering similar lens replacement (reglazing) services or general online eyewear solutions. This comparison highlights its niche position, strengths, and weaknesses relative to broader market options.

Onlineglassesstore.co.uk’s Niche: Reglazing Specialist

Onlineglassesstore.co.uk carves out a specific niche: solely focusing on lens replacement in existing frames. This differentiates it from most mainstream online eyewear retailers (e.g., Glasses Direct, Zenni Optical) that primarily sell complete new glasses. Its direct competitors are other online reglazing services.

• Key Differentiator: Specialisation in reglazing, emphasis on cost savings (“Up to 70% Cheaper than high street”), and a “beat any like for like quote” guarantee.
• Service Model: Quote-based pricing, send-in service for frames, tracked postage.

Vs. Other Online Reglazing Services (e.g., Lensology)

Lensology is a direct and prominent competitor in the UK online reglazing market. Onitek.co.uk Review

• Pricing Transparency: Both Onlineglassesstore.co.uk and Lensology operate on a quote-based system, meaning upfront price lists are not readily available. Customers must go through a similar process of specifying their lens requirements to receive a price. This makes direct, instant price comparison challenging without engaging with both sites’ quote generators.
• Process: Both services follow a similar model: obtain a quote, send in your frames, lenses are fitted, and glasses are returned. The convenience factor is largely comparable.
• Features: Both highlight cost savings, quality lenses (often mentioning reputable brands), and tracked postage. The differentiating factor might come down to the actual quote received, turnaround times, and any additional assurances or customer service features offered. Onlineglassesstore.co.uk’s “beat any like for like quote” is a strong competitive promise.

Vs. General Online Eyewear Retailers (e.g., Glasses Direct, Zenni Optical)

These platforms are primarily for purchasing new, complete pairs of glasses (frames + lenses).

• Scope of Service:
  • Onlineglassesstore.co.uk: Specialises in lens replacement only. Ideal for those who love their existing frames.
  • Glasses Direct/Zenni Optical: Offer a vast selection of new frames alongside lens options. They cater to customers who need a complete new look or whose frames are beyond repair.
• Pricing Model:
  • Onlineglassesstore.co.uk: Quote-based, designed for customised lens fitting.
  • Glasses Direct/Zenni Optical: Generally have clear, transparent pricing displayed for frames and various lens packages, allowing for easy browsing and direct comparison. They often have sales and multi-pair discounts.
• Try-On Options:
  • Onlineglassesstore.co.uk: No try-on needed as customers use their existing frames.
  • Glasses Direct/Warby Parker: Offer virtual try-on tools and physical home try-on services, addressing a key consumer concern for online frame purchases.
• Target Audience:
  • Onlineglassesstore.co.uk: Appeals to budget-conscious individuals who want to reuse frames, or those with expensive designer frames they wish to keep.
  • Glasses Direct/Zenni Optical: Target a broader market looking for affordable new glasses, variety, and the convenience of online shopping for complete eyewear solutions.

Vs. High Street Opticians (e.g., Specsavers, Vision Express)

High street opticians offer a full spectrum of services, including eye tests, new glasses, contact lenses, and often in-house repairs/reglazing.

• Cost:
  • Onlineglassesstore.co.uk: Claims to be significantly cheaper, up to 70% less. This is primarily due to lower overheads (no physical stores, less staff interaction).
  • High Street Opticians: Generally more expensive due to brick-and-mortar operational costs, professional eye examination services, and personalised fitting.
• Service Model:
  • Onlineglassesstore.co.uk: Online, send-in service, no in-person contact.
  • High Street Opticians: In-person consultation, eye tests, professional fitting, adjustments, and aftercare. This is crucial for complex prescriptions or those needing expert guidance. Many high street opticians also offer reglazing, but it’s typically more expensive.
• Convenience:
  • Onlineglassesstore.co.uk: Convenient for those who prefer online transactions and know their prescription.
  • High Street Opticians: Convenient for comprehensive eye care, immediate adjustments, and those who prefer face-to-face interaction and professional fitting.
• Urgency: High street opticians might offer quicker turnaround for some services or emergencies, whereas online services have postal transit times.

In conclusion, Onlineglassesstore.co.uk holds a strong position for those specifically seeking affordable lens replacement for their existing frames, particularly if they are comfortable with an online, quote-based transaction and mailing their glasses. For new frames, or a complete in-person optical experience including eye tests and fitting, alternative online retailers or high street opticians would be more suitable. Its key competitive edge lies in its aggressive pricing promise for reglazing.

FAQ

What is Onlineglassesstore.co.uk?

Onlineglassesstore.co.uk is an online service based in the UK that specialises in glasses lens replacement, also known as reglazing. They fit new prescription lenses into customers’ existing spectacle frames.

How does the reglazing process work with Onlineglassesstore.co.uk?

The process involves four main steps: first, you place an order online and enter your prescription details; second, you receive an email for measurements and a free tracked shipping label to send your glasses; third, their technicians fit new lenses; and finally, your reglazed glasses are sent back to your door via tracked postage. Tcbparts.co.uk Review

Is Onlineglassesstore.co.uk cheaper than high street opticians?

Yes, the website claims to be up to 70% cheaper than high street opticians for lens replacement services. They also offer a price beat guarantee for like-for-like quotes.

Can Onlineglassesstore.co.uk replace lenses in any type of frame?

Based on their website, they can reglaze lenses in various frame types including full-rimmed, half-rimmed, rimless glasses, and sunglasses.

Do I need to get a new eye test before using Onlineglassesstore.co.uk?

You will need a current and valid prescription from a qualified optician to use their service. They do not conduct eye tests themselves.

How do I get a quote from Onlineglassesstore.co.uk?

You need to click the “GET A QUOTE NOW” button on their website, which will direct you to a form where you input your frame type, prescription details, and desired lens options to receive a tailored price.

Is my prescription information secure on Onlineglassesstore.co.uk?

The website states that you complete your order through their “secure website.” However, specific details about their data encryption or privacy policies are not prominently displayed on the homepage. Samekfurniture.co.uk Review

What kind of lenses and coatings do they offer?

While specific options aren’t listed on the homepage, they mention using “high-quality lenses and coatings” and collaborating with “largest brands in the world such as Essilor and Hoya,” suggesting a range of standard and premium lens options including various coatings like anti-reflective or scratch-resistant.

How long does the reglazing process take?

The website states that glasses are typically completed and ready for dispatch between 2 and 10 days, depending on the specification of your lenses.

Is return postage free with Onlineglassesstore.co.uk?

Yes, the service includes free tracked return postage to ensure the safe delivery of your reglazed glasses back to you.

What if I’m not satisfied with my reglazed glasses?

The website highlights “Customer Satisfaction” as a key reason to choose them, stating they are “Dedicated to providing excellent customer service and ensuring satisfaction with every reglazing job.” However, specific details about their return policy or satisfaction guarantee are not immediately visible.

Can I send designer frames to Onlineglassesstore.co.uk for reglazing?

Yes, they explicitly state they replace lenses in top eyewear brands such as Ray-Ban, TOM FORD, Gucci, FENDI, Oliver Peoples, and Silhouette, indicating they handle high-end frames. Msfurnishings.co.uk Review

Do they offer progressive or varifocal lenses?

While not explicitly detailed on the homepage, a quote process typically includes options for single vision, bifocal, and varifocal (progressive) lenses, especially given their mention of working with major lens manufacturers.

What if my frames get damaged during transit or reglazing?

The website mentions “tracked postage” for sending and returning glasses, which provides a layer of security. However, details about their liability or insurance for accidental damage during the reglazing process or transit are not immediately clear on the homepage.

How do I contact Onlineglassesstore.co.uk if I have questions?

They have a “Contact Us Now” section with a “CONTACT US” button, suggesting they provide direct contact methods for enquiries or advice.

Are there any hidden fees not included in the quote?

The website does not explicitly state that there are no hidden fees. A transparent quote system should ideally encompass all costs, but it’s always advisable to confirm with their customer service that the quote is the final price.

Can I get an eye test at Onlineglassesstore.co.uk?

No, Onlineglassesstore.co.uk is a lens replacement service and does not offer eye tests. You must provide a valid, recent prescription from a registered optician. Comfort1st.co.uk Review

How do they ensure the lenses fit my specific frame measurements?

The “How does it work?” section mentions a “next steps email for measurements,” implying they will guide you through providing the necessary frame measurements or possibly request the original frames for precise fitting by their technicians.

What payment methods does Onlineglassesstore.co.uk accept?

The website mentions completing your order through their “secure website,” which implies they accept standard online payment methods. However, specific payment options (e.g., credit/debit cards, PayPal) are not detailed on the homepage.

What are the main advantages of using Onlineglassesstore.co.uk compared to buying new glasses?

The primary advantages are significant cost savings by reusing your existing frames, promoting sustainability by reducing waste, and the convenience of an online service that avoids the need for in-person visits to an optician.

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