Based on looking at the website phonerepairssthelens.co.uk, it appears to be a legitimate local mobile phone and tablet repair service operating in St Helens and the North West. The website clearly outlines the services offered, supported phone models, and provides multiple contact methods. However, a comprehensive assessment reveals several areas where transparency and detail could be significantly improved for user confidence.
Overall Review Summary:
- Website Clarity: Generally clear and easy to navigate for services offered.
- Contact Information: Provides phone number and email, but physical address requires contact.
- Pricing Transparency: Lacks explicit pricing on the website, requiring users to call or fill a form.
- Guarantees/Warranties: Mentions a “limited time” guarantee but lacks specific duration.
- Customer Testimonials: Includes quoted testimonials but specific verification links are limited.
- Certifications: States “certified” but no verifiable details or affiliations are provided.
- Terms & Conditions: No readily apparent link to detailed terms of service or privacy policy beyond a basic privacy link.
- Online Booking/Diagnostics: No online booking or detailed self-diagnostic tools available.
The website successfully conveys its core service, which is repairing mobile phones and tablets. It highlights convenience, speed, and affordability compared to manufacturers. The inclusion of customer testimonials adds a personal touch, and the listed range of supported devices is comprehensive. However, the lack of upfront pricing, the vague guarantee period, and the absence of clear certification details may raise questions for a discerning customer. For a trusted online presence, especially for local services, these aspects are crucial for building immediate trust and demonstrating reliability.
Here are some ethical and reliable alternatives for general repair services and durable goods that align with Islamic principles of quality, honesty, and beneficial use:
- Currys PC World Repair Services: A well-established UK retailer offering repair services for a wide range of electronics, often with clear pricing and guarantees. They have physical stores for drop-offs and a robust online presence.
- Key Features: Broad range of electronic repairs, authorised service centre for many brands, clear pricing, multiple drop-off points, established warranty.
- Average Price: Varies significantly by device and repair type, typically competitive.
- Pros: Reputable brand, widespread presence, professional technicians, official warranties.
- Cons: Might be slightly more expensive than independent shops, repair times can vary.
- IT Fixer (Local IT Support): A local IT support company (example, search for “local IT support UK” for similar services) providing computer and laptop repairs, often with a focus on quick turnaround and personalised service.
- Key Features: On-site and remote support, data recovery, hardware and software repairs, personalised service.
- Average Price: Hourly rates or fixed fees for specific jobs, typically £50-£100 per hour.
- Pros: Convenient, direct communication with technicians, tailored solutions.
- Cons: Coverage might be limited to specific areas, reliability can vary between providers.
- iSmash (Phone & Device Repair): A leading chain of tech repair shops across the UK, specialising in smartphones, tablets, and computers. They offer walk-in, postal, and express repair options.
- Key Features: Wide range of repairs, genuine parts, same-day service for many repairs, 12-month warranty.
- Average Price: Competitive, often listed upfront on their website.
- Pros: Reputable chain, clear pricing, strong warranty, fast service, multiple locations.
- Cons: May not cover all niche or older devices.
- Fonehouse Repair (Mobile Phone Services): Another well-known mobile phone repair service with physical stores and online options, providing comprehensive repairs for various smartphone brands.
- Key Features: Screen replacements, battery repairs, water damage, diagnostic services, warranty on repairs.
- Average Price: Varies based on device and repair, competitive with market rates.
- Pros: Established presence, professional technicians, often uses genuine or high-quality parts.
- Cons: Pricing can be opaque until a quote is obtained.
- Amazon Repair Services (Broad Category Search): While Amazon itself doesn’t offer direct repair services for all items, its platform lists numerous third-party repair kits and even some local repair service advertisements. It’s a starting point for finding repair solutions or parts for DIY.
- Key Features: Access to repair parts, DIY kits, and listings for local service providers (though vetting is required).
- Average Price: Highly variable depending on item and service.
- Pros: Vast selection of parts, convenience for finding local services, user reviews can aid in selection.
- Cons: Requires diligent vetting of third-party sellers/services, no direct Amazon guarantee on third-party repairs.
- Official Manufacturer Repair Services (Example: Apple Support for iPhone Repair): For devices still under warranty or for those who prefer manufacturer-guaranteed repairs, going directly to the official service centre is often the safest bet.
- Key Features: Use of genuine parts, manufacturer warranty continuation, certified technicians.
- Average Price: Can be higher, but often justified by warranty and genuine parts.
- Pros: Ultimate reliability, preserves warranty, genuine parts.
- Cons: Can be slow, potentially expensive for out-of-warranty repairs.
- Local Independent Computer Repair Shops: Searching for highly-rated local independent computer repair shops in your area can yield excellent results, often with more personalised service and competitive pricing. Look for those with strong local reviews and clear terms of service.
- Key Features: Personalised service, often faster turnaround for common issues, competitive pricing.
- Average Price: Varies, but often more flexible than large chains.
- Pros: Direct communication, community support, potentially faster service.
- Cons: Quality and reliability can vary widely, less formal guarantees.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Phonerepairssthelens.co.uk Review & First Look
Upon initial review, phonerepairssthelens.co.uk presents itself as a dedicated local service for mobile phone and tablet repairs in St Helens. The website’s homepage immediately highlights its core offering: “St Helen’s #1 Mobile Phone Repair Service” and provides a prominent contact number (01744 358015). This direct approach is commendable for local businesses, ensuring immediate access for potential customers. The site lists a wide array of repair services, from common screen replacements and battery issues to more complex diagnostics, water damage, and even phone unlocking. It also specifies the breadth of devices it handles, covering major brands like Apple (iPhone, iPad), Samsung, Google Pixel, OnePlus, and many others, which is a significant advantage for users with diverse tech.
Website Design and User Experience
The website’s design is functional, prioritising information accessibility. The navigation bar clearly outlines service categories (iPhone Repair, Samsung Repair, Tablet Repair, etc.) and essential company pages (About, Contact). While not a cutting-edge design, its simplicity contributes to ease of use. Key information, such as the phone number and a call-to-action for quotes, is strategically placed. However, the visual presentation could benefit from a more modern aesthetic to enhance user engagement and trust. The overall layout is clean, preventing clutter, which is crucial for quick information retrieval.
Initial Trust Signals
The website includes several elements intended to build trust, such as customer testimonials with quoted praise and a “5 STARS ‘Excellent’” rating. It also mentions being “certified, reliable, fast and cheap,” which are appealing claims. However, the specificity of these claims is limited. For example, while testimonials are present, direct links to external, verifiable review platforms (beyond a general Trustpilot link) are not consistently embedded alongside each quote, making independent verification of those specific quotes challenging for a user.
Phonerepairssthelens.co.uk Pros & Cons
Delving deeper into phonerepairssthelens.co.uk, it’s evident that the service focuses on core repair needs, but like any service, it comes with its strengths and weaknesses. Understanding these can help potential customers make an informed decision.
Advantages of Phonerepairssthelens.co.uk
- Comprehensive Service Range: The website clearly outlines a broad spectrum of repair services including screen replacements, water damage repair, battery replacements, port repairs (headphone/charging), camera repairs, power button fixes, and software diagnostics. This versatility suggests they can handle a variety of common and less common issues.
- Extensive Device Compatibility: A significant pro is the detailed list of supported phone and tablet models. From the latest iPhone 15 series and Samsung Galaxy S23/Z Fold models to various Google Pixel, OnePlus, Xiaomi, Oppo, Vivo, Realme, Motorola, Nothing, Asus, and Sony devices, their stated compatibility covers a vast majority of the market. This saves customers the hassle of checking if their specific model is supported.
- Localised and Prompt Service: The emphasis on serving St Helens and the North West, coupled with claims of fast turnaround times (potentially within days, or even hours if parts are available), is a major advantage for local customers needing urgent repairs. The website explicitly states, “If we have the parts to fix your phone, we will aim to get your phone back to you within 2 days.”
- Claims of Affordability and Quality: The site asserts that their service is “a lot more affordable than the high street or manufacturer repairs services” and uses “genuine replacement parts which are approved.” They also “guarantee all our repairs to be free of defects for a limited time,” aiming to provide both cost-effectiveness and reliability.
- Direct Communication Channels: Multiple avenues for contact are provided, including a prominent phone number (01744 358015) and a contact form. This allows customers to easily reach out for quotes and queries.
Disadvantages of Phonerepairssthelens.co.uk
- Lack of Transparent Pricing: While the website mentions “Pricing prices for repairs vary depending on your mobile phone or smart phone’s make and model,” it does not provide any estimated price ranges or a price list. Customers must call or fill out a form to get a quote. This lack of upfront pricing can be inconvenient and deter users who prefer to compare costs before committing.
- Vague Guarantee Details: The statement “Guarantee all our repairs to be free of defects for limited time” is imprecise. A specific duration (e.g., 30 days, 90 days, 12 months) for the guarantee is essential for consumer confidence and clear expectations. Without this, the “limited time” could be interpreted broadly, potentially leading to misunderstandings.
- Limited Online Transparency for Certifications and Accreditations: The website states they are “certified” and test to “manufacturer standards” but provides no verifiable details, logos, or links to external certification bodies (e.g., ISO, CompTIA, specific brand authorisations) that would substantiate these claims. Trust is built on verifiable credentials.
- Absence of Physical Address Upfront: While the website is for a local service, it states, “CONTACT US for your local St Helens Phone Repair Shop Address and Quotes.” This means the physical location isn’t immediately visible on the homepage or contact page without a prior interaction, which might be a slight deterrent for walk-in customers or those seeking immediate geographic verification.
- Basic Online Booking/Diagnostic Tools: The website lacks any interactive features such as an online booking system, a repair tracker, or a diagnostic tool that could help users troubleshoot issues or estimate repair costs before contacting. In today’s digital age, such tools enhance convenience.
- Referral Website Clarification: The small print “This is a Referral Website” could be confusing to some users. It implies that phonerepairssthelens.co.uk might act as an intermediary or lead generator rather than the direct service provider in all cases, which could impact the perception of direct accountability for the repair.
- Limited External Review Integration: While a Trustpilot link is present, the customer testimonials on the homepage are static quotes. A more dynamic integration with live, verifiable reviews (e.g., a Trustpilot widget displaying the current score and recent reviews directly) would significantly enhance credibility. As of the provided text, the Trustpilot link leads to “uk.trustpilot.com/review/www.phonerepairssthelens.co.uk” but doesn’t show an actual numerical rating on the homepage.
Phonerepairssthelens.co.uk Pricing
Understanding the pricing structure of any service is critical before committing. For phonerepairssthelens.co.uk, the website explicitly states that pricing is not fixed and varies based on several factors. This approach, while common for repair services due to the variability of issues and parts, means potential customers won’t find a direct price list on the site. Yourofficeandpa.co.uk Review
How Pricing is Determined
The website clearly outlines the factors influencing repair costs:
- Mobile Phone/Smartphone’s Make and Model: Newer or more premium devices often have more expensive parts. For instance, an iPhone 15 Pro Max screen replacement will likely cost more than a repair for an older Samsung Galaxy A series model due to differing component costs and complexity.
- Type of Repair Required: A simple battery replacement will typically be less expensive than extensive water damage repair, which might involve multiple component diagnostics and replacements. Screen replacements, particularly for high-end OLED displays, are often among the most costly repairs.
- Parts Availability and Cost: While not explicitly stated as a pricing factor, the cost of genuine or approved replacement parts directly impacts the final repair price. Fluctuations in supply chain costs can also affect this.
Obtaining a Quote
To get a price for a repair, customers are directed to two main methods:
- Call 01744 358015: This is highlighted as the “fastest way to find the route of the problem and receive a quote.” Direct phone communication allows for immediate discussion of the issue and potential repair scenarios.
- Fill Out the Form: The website provides a simple contact form. Users can describe their issue, and the service promises to “get in contact with you as soon as possible” with a response.
Transparency and Convenience
The lack of transparent pricing on the website itself is a notable point. In an era where many repair services offer online diagnostic tools that provide instant, estimated quotes based on device model and issue, requiring a phone call or form submission can be less convenient for users seeking quick information. While understandable given the bespoke nature of repairs, even a general price guide or “starting from” figures for common repairs could enhance user experience and set expectations. This approach aims to provide tailored quotes, which can be beneficial for complex issues, but it puts the onus on the customer to initiate contact for basic cost information.
Phonerepairssthelens.co.uk Alternatives
When it comes to electronic device repairs, having reliable alternatives is key. While phonerepairssthelens.co.uk offers local services, a broader look at the market reveals numerous other options, ranging from national chains to independent specialists. These alternatives often come with different service models, pricing transparency, and warranty structures, providing consumers with varied choices based on their priorities.
National Chain Repair Services
- Currys PC World Repair Services: As one of the UK’s largest electronics retailers, Currys offers extensive repair services through its in-store Tech Repair and Knowhow teams.
- Key Features: Wide range of repairs (phones, laptops, tablets, TVs), authorised service for many brands, transparent pricing for common issues online, often a 12-month guarantee on repairs.
- Pros: Widespread physical presence across the UK, trusted brand, professional technicians, clear service level agreements.
- Cons: May be perceived as more expensive than independent shops, repair times can sometimes be longer depending on parts availability.
- iSmash (Tech Repair Specialist): A rapidly growing chain specifically focused on device repairs, boasting numerous high-street locations.
- Key Features: Specialises in screen, battery, charging port, and water damage repairs for smartphones and tablets; also offers laptop and drone repairs. Many repairs completed on the same day. Uses high-quality parts, often with a 12-month warranty.
- Pros: Quick turnaround, often walk-in service, strong focus on customer satisfaction, transparent pricing available online.
- Cons: Primarily in major cities, so accessibility might be limited for those in rural areas.
- Fonehouse Repair (Mobile Phone Specialists): A reputable mobile phone retailer that also offers repair services.
- Key Features: Focuses on smartphone and tablet repairs, including screen and battery replacements, diagnostics. Offers both in-store and mail-in options.
- Pros: Established presence in the mobile sector, often competitive pricing, uses quality parts.
- Cons: Online information regarding repair processes and specific warranties could be clearer.
Manufacturer Authorised Service Providers
- Apple Support (Official iPhone/iPad Repair): For Apple device users, seeking repair directly from Apple or an Apple Authorised Service Provider (AASP) ensures genuine parts and manufacturer-backed quality.
- Key Features: Uses only genuine Apple parts, repairs performed by Apple-certified technicians, maintains device warranty, often includes a 90-day service warranty.
- Pros: Highest quality repair, official warranty, no risk of voiding future warranty.
- Cons: Can be more expensive, longer wait times for appointments or mail-in repairs, typically require booking.
- Samsung Repair Centres (Official Service): Similar to Apple, Samsung offers official repair services for its devices through its own centres or authorised partners.
- Key Features: Genuine Samsung parts, manufacturer-trained technicians, maintains device warranty, often a specific service warranty.
- Pros: Guarantees authenticity and quality, ensures device longevity.
- Cons: Pricing can be premium, fewer physical locations compared to third-party chains, potential for longer repair durations.
Independent Local Repair Shops
- Local Computer and Phone Repair Shops (Search ‘Phone Repair near me’ or ‘Computer Repair St Helens’): Beyond specific chains, numerous independent repair businesses operate in local communities. These can often provide highly personalised service.
- Key Features: Often flexible with repairs, can sometimes source parts for older or less common devices, competitive pricing, direct communication with the technician.
- Pros: Supports local businesses, potentially faster turnaround for simple fixes, more negotiable pricing.
- Cons: Quality and reliability can vary significantly, warranties might be less formal or shorter, less brand recognition. Relying on local reviews (Google Reviews, Yelp, etc.) is crucial for vetting.
When considering alternatives, it’s advisable to compare not just the quoted price, but also the warranty offered, the type of parts used (genuine vs. high-quality aftermarket), and the overall reputation of the service provider through independent reviews. Totallegacycare.co.uk Review
How to Get a Quote from Phonerepairssthelens.co.uk
For anyone considering phonerepairssthelens.co.uk for a device repair, the process of obtaining a quote is straightforward, primarily relying on direct communication. The website provides two main avenues for users to get information about the cost of their repair.
Direct Phone Call
The most prominently advertised and recommended method for obtaining a quote is by calling their dedicated phone number: 01744 358015. The website explicitly states, “The fastest way to find the route of the problem and receive a quote is to call us at 01744 358015.”
- Process:
- Identify the issue: Clearly describe the problem with your device (e.g., “cracked screen on iPhone 12 Pro Max,” “Samsung Galaxy S8 battery draining fast,” “iPad Air 4 not charging”).
- Provide device details: Be ready to state the exact make, model, and possibly the year of your device. This is crucial for accurate part identification and pricing.
- Receive immediate feedback: A phone call allows for real-time discussion, where their staff can ask clarifying questions and potentially provide an immediate estimate, or guide you on the next steps if further inspection is needed.
- Benefits: This method offers direct human interaction, which can be reassuring. It allows for immediate clarification of complex issues and often provides the quickest response for a quote.
Online Contact Form
Alternatively, the website offers a simple online contact form for those who prefer written communication or are unable to call immediately.
- Process:
- Navigate to the form: The form is typically located on the homepage or a dedicated ‘Contact’ page.
- Fill in details: Provide your name, email address, phone number, and a detailed description of your device’s problem and model.
- Submit the form: Once submitted, the website states that you “will receive a response as soon as possible.”
- Benefits: This method is convenient for non-urgent queries and allows you to submit your request outside of business hours. It also provides a written record of your initial query.
What to Expect After Requesting a Quote
Once you’ve made contact and received a quote, the website indicates: “You will be noted of our repair centre once you receive a quote or if your phone needs further inspection.” This suggests that the physical address of their repair centre in St Helens is provided after the initial quote, implying that walk-ins without prior contact might not be the standard procedure for diagnostics or drop-offs. This step ensures that they are prepared for your device and potentially have the necessary parts ready.
It’s always recommended to be as specific as possible when describing your device’s issue, as this helps the service provide the most accurate quote and streamlines the repair process. Thewriteway.co.uk Review
Understanding Warranties and Guarantees at Phonerepairssthelens.co.uk
For any repair service, understanding the warranty or guarantee offered on the work performed is crucial for consumer confidence and protection. At phonerepairssthelens.co.uk, the website makes a general statement regarding their guarantee, though it lacks specific detail.
The Stated Guarantee
The website explicitly states: “Guarantee all our repairs to be free of defects for limited time.” This highlights their commitment to quality for the work they perform.
What “Limited Time” Implies and Why Specificity Matters
The phrase “limited time” is inherently vague. In the context of consumer rights and repair services, a specific duration for a guarantee is paramount. Without a defined period (e.g., 30 days, 90 days, 6 months, 12 months), customers may be left uncertain about their recourse if an issue arises post-repair.
- For Example: If a screen is replaced and a defect appears a week later, a clear 90-day guarantee would ensure the customer knows it’s covered. If it’s “limited time” without further explanation, it could lead to disputes over what constitutes “limited” or when that period expires.
- Industry Standard: Most reputable repair services typically offer a warranty period ranging from 90 days to 12 months on parts and labour for the specific repair carried out. This is a common practice to instill confidence and comply with consumer protection laws regarding goods and services being “fit for purpose” and “of satisfactory quality.”
Importance of Clarification
For customers considering phonerepairssthelens.co.uk, it would be highly advisable to inquire about the exact duration of their “limited time” guarantee when obtaining a quote. This clarity upfront can prevent potential misunderstandings or issues later on. Understanding the terms of the guarantee also includes clarifying:
- What it covers: Does it cover the specific part replaced, the labour, or both?
- What voids it: Does accidental damage post-repair void the guarantee?
- Procedure for claims: How should a customer proceed if a defect appears within the guarantee period?
While the commitment to repairing defects is a positive signal, greater transparency regarding the terms of this guarantee would significantly enhance the website’s trustworthiness and user confidence. Redinet.co.uk Review
What Can Phonerepairssthelens.co.uk Fix? A Detailed Look at Services
Phonerepairssthelens.co.uk prides itself on being a comprehensive repair service, tackling a broad spectrum of issues across various mobile phone and tablet models. Their listed services cover the most common malfunctions that users encounter, ensuring they are a one-stop shop for many device-related woes in the St Helens area.
Core Repair Services Offered
The website explicitly details the types of repairs they can perform:
- Screen Replacements: This is one of the most frequent repair needs. They handle shattered, cracked, or unresponsive screens for both phones and tablets.
- Broken Casing: Repair or replacement of damaged phone or tablet casings, which can affect device integrity and aesthetics.
- Water Damage: Addressing issues caused by liquid exposure, which often requires intricate cleaning and component replacement. This is a critical service, as water damage can lead to diverse and complex problems.
- Diagnostics / Software Fixes: For devices that aren’t working but show no obvious physical damage. This includes troubleshooting software glitches, operating system issues, and performance problems (e.g., slow phone).
- Speaker Repairs: Fixing issues with audio output, whether it’s distorted sound, no sound at all, or problems with external speakers or earpieces.
- Battery Replacements: Addressing problems like rapid battery drain, devices not holding a charge, or unexpected shutdowns due to degraded battery health.
- Port Repairs: Repairing or replacing damaged charging ports (e.g., USB-C, Lightning) or headphone jacks that prevent proper connectivity or charging.
- Camera Repairs: Fixing issues with front or rear cameras, including blurry images, non-functional cameras, or problems with the flash.
- Power and Other Button Repairs: Repairing faulty power buttons, volume buttons, or home buttons that are unresponsive or stuck.
- Phone Unlocking: Services to unlock phones from specific network carriers, allowing them to be used with any SIM card.
Supported Device Makes and Models
A significant strength of phonerepairssthelens.co.uk is the extensive list of mobile phone and tablet brands and models they claim to service. This indicates a broad expertise and access to a wide range of parts.
Mobile Phone Makes & Models:
- Apple: iPhone 15, iPhone 15 Pro, iPhone 15 Pro Max, iPhone SE (3rd generation), and likely older models.
- Samsung: Samsung Galaxy S23, S23+, S23 Ultra, Z Fold 5, Z Flip 5, A54, A34, and likely other Galaxy models.
- Google: Pixel 8, Pixel 8 Pro, Pixel 7a, Pixel Fold, Pixel Tablet.
- OnePlus: OnePlus 11, OnePlus 11R, Nord 3, Nord CE 3 Lite.
- Xiaomi: Xiaomi 13, 13 Pro, 13 Ultra, Redmi Note 12 series, Xiaomi Pad 6.
- Oppo: Oppo Find X6 Pro, Oppo Reno 10 Pro+, Oppo Pad 2.
- Vivo: Vivo X90, X90 Pro, V29, V29 Pro, iQOO 11.
- Realme: Realme GT 3, Realme 11 Pro+, 11 Pro, Realme Pad X.
- Motorola: Motorola Edge 40, Edge 40 Pro, Moto G Power 2024, Moto G Stylus 2024, Motorola Razr+ (2023).
- Nothing: Nothing Phone (2), Nothing Phone (1).
- Asus: Asus ROG Phone 7, ROG Phone 7 Ultimate, Asus Zenfone 10.
- Sony: Xperia 1 V, Xperia 5 V, Xperia 10 V.
Tablet Repair Makes & Models: Jlaudio.co.uk Review
- Apple: iPad Pro (12.9-inch and 11-inch), iPad Air (5th generation), iPad Mini (6th generation), iPad (10th generation), and likely other iPad models.
- Samsung: Galaxy Tab S9, S9+, S9 Ultra, Galaxy Tab A8.
- Microsoft: Surface Pro 9, Surface Go 3.
- Lenovo: Lenovo Tab P12 Pro, Lenovo Yoga Tab 13.
- Amazon: Fire HD 10 (11th generation), Fire HD 8 (12th generation).
This comprehensive list of supported models indicates that phonerepairssthelens.co.uk aims to cater to a very wide audience, covering both the latest flagship devices and popular mid-range models across almost all major manufacturers. This broad capability is a significant advantage for customers with diverse tech ecosystems.
FAQ
How can I get a quote for a repair from Phonerepairssthelens.co.uk?
You can get a quote by calling them directly on 01744 358015, which they state is the fastest method, or by filling out the simple contact form on their website, after which they will get in touch with you.
What types of devices does Phonerepairssthelens.co.uk repair?
They repair a wide range of mobile phones and tablets, including models from Apple (iPhone, iPad), Samsung (Galaxy phones and Tabs), Google Pixel, OnePlus, Xiaomi, Oppo, Vivo, Realme, Motorola, Nothing, Asus, Sony, Microsoft Surface, Lenovo, and Amazon Fire.
What specific repair services does Phonerepairssthelens.co.uk offer?
They offer screen replacements, broken casing repair, water damage repair, diagnostics/software fixes, speaker repairs, battery replacements, port repairs (headphone/charging), camera repairs, power/button repairs, and phone unlocking.
Does Phonerepairssthelens.co.uk provide a warranty on their repairs?
Yes, they state that they “Guarantee all our repairs to be free of defects for limited time.” However, the specific duration of this “limited time” is not detailed on their website and should be clarified when you get a quote.
Is Phonerepairssthelens.co.uk a certified repair service?
The website claims to be a “certified” repair service and tests to “manufacturer standards.” However, specific details or verifiable certifications from external bodies are not explicitly provided on the website.
Where is the physical repair shop located for Phonerepairssthelens.co.uk?
The website states that the address of their repair centre will be provided to you once you receive a quote or if your phone needs further inspection, implying it is not publicly listed on the homepage.
How quickly can Phonerepairssthelens.co.uk complete a repair?
They aim to return your phone within 2 days if they have the necessary parts in stock. Some repairs may even be completed within hours. 99tech.co.uk Review
Does Phonerepairssthelens.co.uk offer services for computer or laptop repair?
Yes, in addition to mobile phones and tablets, their services page also lists “PC & Computer Repair St Helens” and “Laptop Repair St Helens.”
Are the replacement parts used by Phonerepairssthelens.co.uk genuine?
The website states they use “Genuine replacement parts which are approved.”
Can Phonerepairssthelens.co.uk fix water-damaged phones?
Yes, water damage repair is listed as one of their core services.
What if my phone has a software problem but no physical damage?
Phonerepairssthelens.co.uk states they can try to repair software problems as well as hardware issues.
Does Phonerepairssthelens.co.uk offer free quotes?
Yes, they explicitly state that they offer “Free quotes for repairs and servicing.” Envisuals.co.uk Review
How does Phonerepairssthelens.co.uk compare to manufacturer repairs?
The website claims their service is “a lot more affordable than the high street or manufacturer repairs services which can take months for them to return your phone,” suggesting a faster and cheaper alternative.
Is there an online booking system for repairs?
No, the website does not appear to have an online booking system. You need to call or fill out a form to initiate the process.
Does Phonerepairssthelens.co.uk unlock phones?
Yes, phone unlocking is listed as one of their services.
How can I verify the testimonials on their website?
While the website provides quotes from customers, direct links to external, verifiable review platforms for each specific testimonial are not consistently provided, though a general Trustpilot link is present.
What should I do before sending my phone for repair?
It’s always recommended to back up your data, remove any SIM or memory cards, and factory reset your device if possible to protect your personal information, though this isn’t explicitly stated on their site. Caninecoaching.co.uk Review
Does Phonerepairssthelens.co.uk repair older phone models?
While their listed models are mostly recent, their general service description suggests they handle a wide range. It’s best to call and confirm if your specific older model is supported.
What areas does Phonerepairssthelens.co.uk serve?
They primarily serve St Helens and the North West region.
What information do I need to provide to get an accurate quote?
You’ll need to provide the exact make and model of your device and a detailed description of the problem you are experiencing.
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