Based on looking at the website, Proudhouseproperty.co.uk appears to be a legitimate property management and lettings agency based in the South West of the UK, also offering online services nationally. They provide various packages, from ‘Letting Only’ to ‘Full Management’ and ‘Part Management’, alongside individual services like tenancy agreements, property inspections, and EPCs. The site highlights their Client Money Protection Service, provided by ARLA PropertyMark, with certificates available for review. While the website presents itself professionally and clearly outlines its services, it lacks some elements typically found on highly trusted and modern platforms, such as a comprehensive ‘About Us’ section detailing company history, a dedicated testimonials or reviews page, and readily accessible case studies showcasing their successful management of properties.
Overall Review Summary:
- Service Offerings: Comprehensive property management and letting services, including flexible packages and individual online services.
- Transparency: Good transparency regarding pricing (inc VAT) and professional certifications (ARLA PropertyMark Client Money Protection, individual member certificates).
- Contact Information: Clearly listed phone number and email address.
- Online Shop: Offers a selection of individual services, which is a convenient feature for self-managing landlords.
- Information for Landlords & Tenants: Provides some guidance and advice through blog posts/portfolio items and a ‘Downloads’ page.
- Website Design: Functional and clear, though perhaps not the most modern or visually engaging.
- Missing Elements: Lacks a detailed ‘About Us’ section, a dedicated testimonials page, and a clear privacy policy or terms of service readily visible in the footer. The blog/portfolio section seems somewhat outdated with posts from 2014-2017.
Best Alternatives for Property Management & Lettings in the UK:
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- Key Features: Global real estate services, including residential sales, lettings, property management, and commercial property. Known for high-end properties and comprehensive market insights.
- Price: Varies significantly based on service level and property value; generally considered a premium service.
- Pros: Extensive network, strong market knowledge, professional valuation and advisory services, established reputation.
- Cons: Higher fees compared to smaller agencies, might be overkill for basic letting needs.
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- Key Features: Independent global property consultancy. Offers residential and commercial sales, lettings, property management, valuations, and investment advice. Specialises in luxury properties.
- Price: Premium pricing, reflecting their focus on high-value properties and comprehensive service.
- Pros: Exceptional client service, in-depth market reports, strong international reach, expertise in prime properties.
- Cons: Not suitable for budget-conscious landlords, services geared towards the higher end of the market.
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- Key Features: One of the UK’s largest estate agency networks with branches across the country. Offers sales, lettings, and property management services. Focus on local expertise.
- Price: Competitive, often more affordable than prime London agencies due to local branch model. Specific fees depend on the branch and service.
- Pros: Wide geographical coverage, strong local market knowledge, diverse property portfolio, good for landlords seeking local presence.
- Cons: Service quality can vary between branches, may not offer the same bespoke luxury service as top-tier agencies.
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- Key Features: Online estate agent offering a hybrid model. Provides sales and lettings services with local property experts but a more online-centric approach.
- Price: Fixed fees, often significantly lower than traditional agents, regardless of property value.
- Pros: Cost-effective, convenient online platform, local experts for viewings and advice, transparency on fees.
- Cons: Less hands-on management compared to full-service agencies, requires more landlord involvement, customer service can be inconsistent.
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- Key Features: Franchised property management and lettings specialist. Offers a range of services from tenant find to fully managed properties, with a strong focus on local market knowledge.
- Price: Varies by franchise office and service level, generally competitive within the traditional agency market.
- Pros: Strong local presence, good reputation for lettings and property management, experienced local teams, robust client money protection.
- Cons: Service can differ slightly between franchises, less of a national brand consistency compared to centrally managed operations.
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- Key Features: Specialises in lettings and property management across the UK. Offers a variety of services for landlords, including guaranteed rent and HMO management.
- Price: Fees vary by location and service package; they offer tailored solutions.
- Pros: Strong focus on lettings, experienced property managers, good landlord support, compliance with industry regulations.
- Cons: Less emphasis on sales if a landlord eventually decides to sell, may not have the same breadth of services as larger, diversified agencies.
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- Key Features: Offers property management, lettings, and sales. Known for their “Guaranteed Rent” service, providing landlords with a fixed income regardless of tenant status.
- Price: The Guaranteed Rent service typically comes with a higher management fee percentage, but offers peace of mind. Other services are competitively priced.
- Pros: Financial security through guaranteed rent, strong tenant referencing, proactive property management, national network.
- Cons: Guaranteed rent service might be more expensive than standard management, service level can vary slightly between franchises.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Proudhouseproperty.co.uk Review & First Look
Proudhouseproperty.co.uk presents itself as a dedicated property management and lettings agency operating in the South West of the UK, with national reach for its online services. Upon a first glance, the website’s layout is clean and functional, prioritising clear communication of their core services. They highlight three primary service packages: ‘Letting Only’, ‘Full Management’, and ‘Part Management’, each with a transparent pricing structure (including VAT), which is a commendable aspect for potential clients. The inclusion of an ‘online shop’ for individual services like tenancy agreements, property inspections, and EPCs indicates a modern approach to catering to self-managing landlords.
The website immediately emphasizes their Client Money Protection Service, provided by ARLA PropertyMark, linking directly to the relevant certificate and individual member certificates for Chris Chambers and Nicola Kitson. This level of transparency regarding professional accreditation and client money protection is a crucial factor in building trust with landlords, especially in an industry where financial security is paramount. However, a deeper dive reveals that while functional, the website could benefit from certain enhancements to truly stand out as a top-tier, highly trusted platform. For instance, detailed ‘About Us’ information, comprehensive testimonials, and a more regularly updated blog would provide greater depth and credibility.
Initial Impressions of Proudhouseproperty.co.uk
The initial loading of Proudhouseproperty.co.uk reveals a straightforward design. It prioritises a clear presentation of their services, pricing, and contact details. This direct approach can be appealing to landlords who are looking for quick information without navigating through overly complex menus. The key services are prominently displayed on the homepage, making it easy for visitors to understand the core offerings at a glance.
- Clarity of Services: The three main packages—Letting Only, Full Management, and Part Management—are clearly defined with their respective costs. This upfront pricing is a significant positive, avoiding ambiguity.
- Professional Affiliations: The immediate mention and linking of ARLA PropertyMark Client Money Protection and individual member certificates are strong indicators of professional standards and compliance.
- Accessibility: The telephone number and email address are easily found at the top of the page, ensuring quick contact.
- User Experience (UX): While not cutting-edge, the navigation is intuitive. The “Find Out More” buttons under each service package lead to more detailed descriptions, ensuring users can delve deeper into what each service entails.
- Mobile Responsiveness: The website appears to adapt reasonably well to various screen sizes, which is vital given the prevalence of mobile browsing.
Key Information Displayed
Proudhouseproperty.co.uk provides essential information right from the homepage, making it efficient for visitors to assess their needs against the services offered. This includes:
- Core Services & Pricing:
- Letting Only: £600 (inc VAT) – tenant finding, referencing, deposit registration, tenancy setup, check-in.
- Full Management: 12% (inc VAT) – comprehensive management, maintenance, inspections.
- Part Management: 8.5% (inc VAT) – for experienced landlords managing some aspects themselves.
- Contact Details: Telephone (01935 388456) and Email ([email protected]).
- Professional Bodies: Affiliation with ARLA PropertyMark for Client Money Protection.
- Online Shop Offerings: Individual services such as Assured Shorthold Tenancy Agreement, Property Inspections, Property Advertising, EPC, Pet Agreement, and Inventory.
- Target Audiences: Sections for Landlords, Tenants, and Professional Landlords, demonstrating an understanding of diverse client needs.
Trust Signals and Transparency
A website’s trustworthiness is paramount, especially in real estate where significant financial transactions are involved. Proudhouseproperty.co.uk makes efforts to establish trust through several key signals: Effectivebm.co.uk Review
- Client Money Protection (CMP): The mention of ARLA PropertyMark and direct links to the CMP certificate are excellent trust indicators. This reassures clients that their funds are protected. According to Propertymark, “Client Money Protection is a scheme that reimburses landlords and tenants should a regulated agent misappropriate their funds.” (https://www.propertymark.co.uk/professional-standards/)
- Individual Member Certificates: Providing links to Chris Chambers and Nicola Kitson’s ARLA PropertyMark member certificates adds a personal layer of accountability and professionalism.
- VAT Inclusive Pricing: Quoting prices inclusive of VAT demonstrates transparency and avoids hidden costs, which is a common complaint in the service industry. This aligns with UK consumer protection laws requiring clarity on final prices.
- Physical Presence: The “Find us on Map” link (though it leads to an internal anchor on the current page, implying a physical office location is available, even if not immediately linked to Google Maps) suggests a tangible business, not just an online facade.
However, certain elements could further enhance trust. A dedicated ‘About Us’ page providing the company’s history, mission, and team biographies would offer deeper insight into the people behind the business. Testimonials or case studies, ideally with names and perhaps property types, would provide social proof of their service quality. The blog section, while existing, appears to be dormant with the most recent post dated 2017, which doesn’t convey an active, engaged business keeping pace with industry changes.
Proudhouseproperty.co.uk Cons
While Proudhouseproperty.co.uk presents a functional and transparent overview of its services, several aspects could be improved to enhance its overall legitimacy, user experience, and competitive standing in the UK property market. These ‘cons’ are primarily about missing features or areas that could be more robust, rather than outright negatives in terms of service quality itself, which cannot be assessed solely from the website.
Limited “About Us” Information
A significant drawback is the almost non-existent “About Us” section. Beyond the names of Chris Chambers and Nicola Kitson and their member certificates, there’s no narrative about the company’s journey, its founding principles, its values, or the experience of its leadership team. This lack of personal touch can make it difficult for potential clients to connect with the brand and understand its ethos.
- Absence of Company History: No information on when the company was established, its growth, or its milestones.
- Lack of Team Biographies: While individual certificates are provided, there are no detailed bios on Chris Chambers or Nicola Kitson, highlighting their experience, expertise, or roles within the company. This would provide valuable context.
- Missing Mission/Vision Statement: A clear statement of purpose or vision can help clients understand the company’s long-term goals and commitment to its clients.
Lack of Client Testimonials or Case Studies
One of the most powerful trust signals in any service industry is social proof in the form of client testimonials or case studies. Proudhouseproperty.co.uk’s website currently lacks a dedicated section for this, which is a missed opportunity.
- No Testimonial Page: There isn’t a specific page where landlords or tenants can read positive reviews about their experiences with Proudhouse Property.
- Absence of Case Studies: Detailed case studies demonstrating successful property management scenarios, problem-solving, or client satisfaction would significantly bolster credibility. These could highlight how they handled specific challenges or achieved optimal rental yields for landlords.
- Reliance on Certifications Only: While professional certifications are crucial, they are primarily regulatory assurances. Real-world feedback offers a more human and relatable form of validation. A 2023 survey by BrightLocal found that 76% of consumers are likely to read online reviews when searching for local businesses.
Outdated Blog/Portfolio Section
The “Professional Landlords” section, which appears to function as a blog or portfolio showcase, contains posts that are significantly outdated. The most recent post is from 2017, and many are from 2014. This gives the impression that the website, or at least its content generation, is not actively maintained. Edinburghtranslation.co.uk Review
- Stagnant Content: The lack of recent updates suggests a potential disconnect from current industry trends, regulatory changes, or market insights.
- Lost SEO Opportunity: Regularly updated, relevant blog content is vital for SEO (Search Engine Optimisation). An outdated blog limits the website’s ability to rank for new keywords and attract organic traffic.
- Perception of Engagement: A dormant blog can convey a lack of ongoing engagement with the target audience and industry developments.
Limited Online Presence and Digital Marketing Signals
Beyond the website itself, the visible online presence of Proudhouse Property seems limited based on the information provided. While a physical presence is indicated, a robust digital footprint is crucial for modern businesses.
- No Direct Social Media Links: There are no visible links to social media profiles (e.g., Facebook, LinkedIn, X/Twitter, Instagram), which are common platforms for customer engagement, showcasing properties, and building brand presence.
- Absence of External Review Platforms: While not explicitly a website flaw, the lack of links or mentions of external review platforms (like Google Reviews, Trustpilot, or industry-specific review sites) means potential clients cannot easily verify their reputation through third-party sources.
Basic Website Design and Features
While functional, the website’s design and features are quite basic, lacking some of the advanced functionalities and aesthetic polish seen on more contemporary property management platforms.
- No Online Booking System: For property viewings or consultation appointments, there’s no integrated online booking system, which could streamline the process for both tenants and landlords.
- Static Property Listings: The “View our Properties” section directs users to make contact for a property list, rather than providing a dynamic, searchable database of available properties directly on the website with high-quality photos and detailed descriptions. Modern property portals almost universally offer this.
- Absence of Live Chat Support: There is no live chat feature for immediate queries, which has become a standard offering for many online service providers.
- PDF Links: While useful, relying on PDF links for certificates and possibly property lists means information isn’t fully integrated into the web experience, which can be less user-friendly on some devices.
These areas, if addressed, could significantly elevate Proudhouseproperty.co.uk’s perceived professionalism, trustworthiness, and effectiveness in attracting and retaining clients in the competitive UK property market.
Proudhouseproperty.co.uk Alternatives
When it comes to property management and lettings in the UK, the market is robust and competitive, offering a wide array of options for landlords and tenants. For those seeking comprehensive services, especially with ethical considerations in mind, exploring established and reputable alternatives is a prudent step. These alternatives offer a range of services from full management to online-only solutions, often with strong digital platforms and a commitment to professional standards.
Online Property Portals & Advertising Platforms
For landlords who prefer to manage their properties themselves but need effective advertising reach, online property portals are indispensable. These platforms allow landlords to list their properties to a vast audience of potential tenants. Thevc.co.uk Review
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- Description: The largest online property portal in the UK. While primarily used by estate agents, many online letting agents integrate with Rightmove to advertise properties. Landlords can often access this indirectly through an online agent.
- Key Features: Huge tenant reach, advanced search filters, email alerts for new listings, property price trends.
- Pros: Dominant market position ensures maximum exposure, easy to use for tenants, wide range of property types.
- Cons: Direct listing for private landlords is not available; one must go through an agent.
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- Description: Another major UK property portal, slightly smaller than Rightmove but still with significant market presence. Zoopla also works primarily through estate and letting agents.
- Key Features: Property search, market insights, house price estimates, school checker.
- Pros: Excellent reach for potential tenants, user-friendly interface, valuable data insights for landlords.
- Cons: Similar to Rightmove, private landlords cannot list directly; requires an intermediary agent.
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- Description: The UK’s largest online letting agent. It allows private landlords to list their properties directly on Rightmove and Zoopla, alongside providing a suite of optional services like referencing, tenancy agreements, and deposit registration.
- Key Features: Direct listing on major portals, low fixed fees, landlord dashboard, various bolt-on services.
- Pros: Cost-effective for self-managing landlords, extensive advertising reach, good for maintaining control over the process.
- Cons: Requires more landlord involvement, customer support is primarily online/email, less personalised than a traditional agent.
Comprehensive Property Management Agencies
For landlords seeking a hands-off approach, full-service property management agencies handle everything from tenant sourcing to maintenance and legal compliance. These agencies often have local offices and dedicated property managers.
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- Description: A well-established UK estate agency with a strong focus on lettings and property management, particularly in prime urban and rural locations.
- Key Features: Full property management, tenant sourcing, professional valuations, extensive network of branches, focus on quality service.
- Pros: Reputable brand, experienced local teams, strong compliance, often handle higher-value properties.
- Cons: Fees can be higher due to comprehensive service and brand premium.
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- Description: A national franchise network specialising in lettings and property management. They are particularly known for their “Guaranteed Rent” service, which offers landlords a fixed monthly income.
- Key Features: Guaranteed Rent scheme, full management, tenant find, property maintenance, rent collection.
- Pros: Financial security with guaranteed rent, strong national presence, experienced local agents.
- Cons: Guaranteed rent comes at a higher management fee, service quality can vary slightly between franchises.
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- Description: One of the UK’s largest independent property specialists, focusing on lettings, sales, and property management. They have a strong emphasis on compliance and client service.
- Key Features: Full management, tenant find, rent collection, legal compliance advice, property inspections.
- Pros: Established reputation, wide network of branches, strong regulatory compliance, professional staff.
- Cons: Fees can be higher than online-only options, more traditional approach might not appeal to tech-savvy landlords.
Property Management Software (for highly experienced landlords)
For landlords with multiple properties or those who are highly organised and prefer to manage almost everything themselves but need digital tools, property management software can be a valuable asset.
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- Description: A cloud-based property management software designed for landlords. It helps track income and expenses, manage tenants, organise documents, and generate financial reports.
- Key Features: Income/expense tracking, tenant management, receipt scanning, reporting, reminders for tasks.
- Pros: Streamlines financial record-keeping, improves organisation, provides insights into property performance.
- Cons: Requires active input from the landlord, not a substitute for physical management, subscription fee.
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- Description: A comprehensive cloud-based property management software suitable for individual landlords to large property managers. It covers tenancy management, maintenance, accounting, and communication.
- Key Features: End-to-end property management, tenant/contractor portals, automated workflows, financial reporting.
- Pros: Scalable, highly automated, reduces administrative burden, good for larger portfolios.
- Cons: Steeper learning curve due to extensive features, higher cost for advanced plans, requires a degree of tech proficiency.
These alternatives represent a spectrum of choices, from fully managed services that provide peace of mind to self-service online tools for the hands-on landlord. The choice depends on individual needs, budget, and desired level of involvement in property management.
How to Cancel Proudhouseproperty.co.uk Subscription
Based on the information available on the Proudhouseproperty.co.uk homepage, there isn’t a direct, explicit process detailed for cancelling a subscription or services. This is a common characteristic for many service-based websites where contractual agreements are typically in place for property management and letting services. Unlike a digital subscription service where cancellation might be a click away, property management relationships usually involve formal termination procedures to ensure a smooth handover and compliance with tenancy laws.
Given that Proudhouse Property offers various service levels, including ‘Letting Only’, ‘Full Management’, and ‘Part Management’, it’s highly probable that the cancellation process would be outlined in the specific service agreement or contract signed by the landlord. These contracts typically include clauses regarding notice periods, termination conditions, and any associated fees.
General Steps for Cancelling Property Management Services
While specific to Proudhouse Property, the general steps for terminating a property management contract usually involve the following:
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Review Your Contract: The most crucial first step is to thoroughly read the service agreement or contract you signed with Proudhouse Property. This document will detail: Loveooh.co.uk Review
- Notice Period: How much notice you need to give before termination (e.g., 1, 2, or 3 months).
- Termination Clauses: The conditions under which either party can terminate the agreement.
- Early Termination Fees: If applicable, any charges for cancelling before the agreed term ends.
- Obligations Upon Termination: What both parties must do to facilitate a smooth handover (e.g., return of keys, documents, transfer of deposits).
- Deposit Protection Scheme: How the tenant’s deposit, which Proudhouse Property would have registered with a protection scheme, will be handled upon termination of their management.
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Contact Proudhouse Property Directly: Once you understand the terms, the next step is to formally communicate your intent to cancel.
- Phone Call: Initiate a call to their listed number (01935 388456) to discuss the process.
- Written Notice: Follow up any phone conversation with a formal written notice (email to [email protected] or a letter to their physical address, if available) as required by your contract. This creates a clear paper trail. Ensure the notice includes:
- Your full name and address.
- The property address being managed.
- Your account reference number (if applicable).
- A clear statement of your intent to terminate services.
- The effective date of termination, adhering to your notice period.
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Confirm Handover Procedures: Discuss and confirm the procedures for transferring all relevant documentation, keys, tenant contact information, and any outstanding financial matters.
- Tenant Notification: Clarify how and when the tenant will be notified of the change in management.
- Financial Reconciliation: Ensure a final statement of accounts is provided, covering all income and expenses up to the termination date.
- Deposit Transfer: Arrange for the transfer of the tenant’s deposit registration to your new management arrangement or directly to the tenant, adhering to the rules of the relevant deposit protection scheme (e.g., Deposit Protection Service, MyDeposits, Tenancy Deposit Scheme).
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Confirm Cancellation: Do not assume cancellation is complete until you receive a formal confirmation from Proudhouse Property. This confirmation should acknowledge your notice and the agreed termination date.
Important Considerations
- Notice Periods: Failing to adhere to the contractual notice period can lead to additional charges or complications. Most property management contracts have notice periods ranging from 1 to 3 months.
- Tenant’s Rights: Ensure that any cancellation of management services does not negatively impact the tenant’s rights or the terms of their tenancy agreement. The tenancy agreement itself is between the landlord and the tenant, not the managing agent.
- Regulatory Compliance: Property management in the UK is subject to various regulations. Ensure that any handover of services complies with current legislation, especially regarding tenant deposits and safety certificates. The Housing Act 2004, for example, governs tenancy deposit protection.
- Documentation: Keep thorough records of all communications, notices, and financial transactions related to the cancellation process.
Since there’s no “subscription” button to click on the Proudhouse Property website, a direct, formal communication approach as outlined above, rooted in the terms of your specific service agreement, would be the necessary path for cancellation.
Proudhouseproperty.co.uk Pricing
Proudhouseproperty.co.uk is commendably transparent about its core service pricing directly on its homepage, which is a significant advantage for potential clients. This upfront clarity helps landlords quickly understand the potential costs associated with their property management and letting needs. The pricing structure is presented for three distinct service tiers, along with individual “shop” services that cater to specific needs. Inksweatandtears.co.uk Review
Main Service Packages & Their Costs
Proudhouse Property offers a tiered approach to property management, allowing landlords to choose the level of involvement that suits them best. All prices are stated as inclusive of VAT (Value Added Tax), which is crucial for transparency in the UK. As of the website’s text, the pricing is as follows:
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Letting Only: £600 (inc VAT)
- What it includes: This package is designed for landlords who want assistance with finding a tenant and setting up the initial tenancy, but prefer to manage the property themselves thereafter.
- Services covered:
- Tenant finding (advertising the property to prospective tenants).
- Referencing checks for potential tenants (credit checks, employment references, previous landlord references).
- Registering the tenant’s deposit with a government-approved scheme.
- Setting up the tenancy agreement (Assured Shorthold Tenancy Agreement).
- Conducting a check-in process for the tenant.
- Analysis: This is a fixed fee, which can be predictable for landlords with straightforward properties. It covers critical initial steps and ensures legal compliance with deposit registration.
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Full Management: 12% (inc VAT)
- What it includes: This is described as their “most popular package” and is for landlords who want a completely hands-off approach to property management. The percentage is typically applied to the monthly rental income.
- Services covered:
- Everything included in the ‘Letting Only’ service.
- Comprehensive ongoing maintenance management (e.g., arranging repairs, dealing with contractors).
- Regular property inspections and updates to the landlord.
- Efficient work order and evaluation system for maintenance.
- Rent collection and remittance to the landlord.
- Dealing with tenant queries and issues.
- Ensuring legal compliance throughout the tenancy.
- Analysis: A 12% (inc VAT) fee is within the typical range for full property management services in the UK, which often falls between 10% and 15% (plus VAT). This package offers significant peace of mind for landlords who prefer minimal involvement.
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Part Management: 8.5% (inc VAT)
- What it includes: This bespoke option is tailored for experienced landlords who wish to handle certain aspects of property management themselves, often maintenance.
- Services covered: This would likely include rent collection, tenant liaison, and potentially some legal compliance, while the landlord handles specific duties like maintenance. The exact scope would be determined through discussion with Proudhouse Property.
- Analysis: An 8.5% (inc VAT) fee is a flexible option, appealing to landlords who want professional assistance with core management tasks but prefer to retain control over areas they feel confident handling, potentially saving on the full management fee.
Online Shop Services
Beyond the main packages, Proudhouse Property also offers individual services that landlords can purchase as needed, demonstrating flexibility and catering to a wider audience, particularly self-managing landlords. These are purchased through their “shop” section. Heatnotburn.co.uk Review
- Assured Shorthold Tenancy Agreement: Cost not explicitly stated on the homepage but available for purchase. This is a fundamental legal document for residential tenancies in England and Wales.
- Property Inspections: Cost not explicitly stated. Useful for landlords who want professional checks without full management.
- Advertise your Property: Cost not explicitly stated. Designed to help landlords reach a wider audience for tenant acquisition.
- EPC (Energy Performance Certificate): Chris from Proudhouse Property Management is an accredited energy assessor. Cost not explicitly stated. An EPC is a legal requirement for most rented properties in the UK.
- Pet Agreement: Cost not explicitly stated. A supplementary agreement to the main tenancy, outlining terms for keeping pets.
- Inventory: Cost not explicitly stated. A detailed record of the property’s condition and contents at the start of a tenancy, crucial for deposit disputes.
Pricing Comparison & Considerations
Comparing Proudhouse Property’s pricing with the broader UK market:
- Fixed Fees vs. Percentage: The £600 ‘Letting Only’ fee is a fixed price, which is common for tenant-find services. Many agents offer similar services for £300-£1000, depending on the property value and agent’s location/reputation.
- Percentage Fees: The 12% (inc VAT) for full management is competitive. Some online-only agencies might offer lower percentages (e.g., 8-10%), but often with less personalised service or fewer inclusions. Premium agencies in high-value areas might charge 15% or more.
- Transparency: Proudhouse Property’s upfront display of VAT-inclusive pricing is a strong point, as some agencies quote prices excluding VAT, leading to higher final costs. This aligns with UK consumer regulations.
- Individual Services: Offering individual services through an online shop provides excellent flexibility. The actual costs of these individual services would need to be checked in their shop section, but the concept itself is valuable for landlords needing specific assistance.
In summary, Proudhouseproperty.co.uk’s pricing appears to be transparent and competitive within the UK property management market, offering flexibility through its tiered packages and individual services.
Proudhouseproperty.co.uk vs. Other UK Property Managers
Comparing Proudhouseproperty.co.uk with other UK property managers involves looking at several factors: their service model, pricing, geographical reach, online presence, and specific value propositions. Proudhouse Property operates as a hybrid model, combining local South West expertise with national online services. This positions them uniquely against purely local agencies, large national chains, and online-only platforms.
Proudhouseproperty.co.uk’s Niche
Proudhouse Property seems to carve a niche by:
- Local Expertise with Online Flexibility: They offer a physical presence and local knowledge in the South West (South Somerset and Dorset) while also providing online services nationally. This allows them to serve both those who prefer a traditional, local agent and those seeking specific online tools.
- Transparent Tiered Pricing: Their clear, VAT-inclusive pricing for their main management packages (Letting Only, Part Management, Full Management) is a notable strength.
- Individual Service Sales: The “online shop” for specific landlord services (EPC, tenancy agreements, inventory) is a flexible offering that many traditional agents don’t provide as stand-alone, purchasable items.
- ARLA Propertymark Affiliation: Their clear display of Client Money Protection and individual member certificates indicates a commitment to professional standards and client security.
Vs. Traditional High Street Agents (e.g., Savills, Knight Frank, Local Independents)
- Service Model: Traditional high street agents often have a strong local presence, brick-and-mortar offices, and a highly personalised service. They might specialise in certain property types or areas. Proudhouse Property shares the local presence aspect but also offers online flexibility.
- Pricing: High street agents often have higher percentage fees for full management (e.g., 10-15% + VAT), and their “tenant find” fees can vary widely. Proudhouse Property’s 12% (inc VAT) for full management is competitive, and their £600 (inc VAT) for letting only is a transparent fixed fee. However, some high street agents might offer more bespoke or premium services that justify a higher cost.
- Reach: Large national chains (like Savills or Knight Frank, though typically higher-end) have extensive branch networks. Independent local agents are confined to their immediate area. Proudhouse Property’s national online reach for certain services broadens its scope beyond a purely local agent.
- Online Presence: Many traditional agents have adopted robust websites, but few offer the direct “shop” for individual services that Proudhouse Property does. However, major players often have advanced property search functionalities and virtual tours which Proudhouse Property lacks.
Vs. Online-Only Letting Agents (e.g., OpenRent, Purplebricks)
- Service Model: Online-only agents typically offer lower fixed fees and rely heavily on digital platforms for communication and process management. They empower landlords to do more themselves. Proudhouse Property integrates some of these online-only features (like the shop for services) but still offers full management with a more traditional agent feel.
- Pricing: Online agents like OpenRent are often significantly cheaper for tenant-find services (e.g., £49 for basic advertising on major portals). Their full management services, if offered, are also typically at a lower percentage (e.g., 8-10% inc VAT). Proudhouse Property sits in a mid-range, offering more personal service than a pure online model but not as hands-off as fully automated platforms.
- Landlord Involvement: Online agents require much more landlord involvement. Proudhouse Property’s ‘Part Management’ caters to this, but their ‘Full Management’ is designed to be truly hands-off, similar to traditional agents.
- Customer Support: Online agents primarily offer support through email, live chat, or online portals. Proudhouse Property offers a direct phone line and email, indicating a more direct communication channel often preferred by landlords.
Vs. Franchise Networks (e.g., Belvoir, Northwood)
- Service Model: Franchise networks offer a national brand presence but local service delivery. Quality and pricing can sometimes vary slightly between individual franchised offices. Proudhouse Property appears to be a single entity (though with a regional focus) rather than a franchise.
- Specialised Services: Some franchises like Northwood are known for specific offerings like “Guaranteed Rent.” Proudhouse Property doesn’t overtly advertise such a niche service but offers standard management.
- Brand Consistency: National franchise brands often have a more consistent brand identity and marketing across their network. Proudhouse Property, while professional, has a more independent brand feel.
Key Differentiators
Proudhouse Property’s key differentiators include: Tomlinsonparbans.co.uk Review
- Hybrid Approach: Combining local presence with flexible online services.
- Transparent Pricing: Clear, VAT-inclusive pricing upfront.
- A La Carte Services: The ability to purchase individual services as needed.
- Strong Professional Affiliations: Clear demonstration of ARLA Propertymark CMP and individual member certificates.
Ultimately, the choice between Proudhouseproperty.co.uk and competitors depends on a landlord’s specific needs regarding budget, desired level of involvement, geographical location, and preference for a local, national, or online-only service provider. Proudhouse Property positions itself as a solid, transparent option for those seeking professional property management primarily in the South West or specific online services nationally.
FAQ
What services does Proudhouseproperty.co.uk offer?
Proudhouseproperty.co.uk offers comprehensive property management and letting services, including ‘Letting Only’ (tenant finding, referencing, deposit registration), ‘Full Management’ (all aspects including maintenance and inspections), and ‘Part Management’ (a bespoke service for experienced landlords). They also have an online shop for individual services like tenancy agreements, property inspections, EPCs, pet agreements, and inventories.
Where is Proudhouseproperty.co.uk primarily located or focused?
Proudhouseproperty.co.uk’s primary focus for property rental and management services is in the South West, specifically South Somerset and Dorset, while also offering some online services nationally.
Are Proudhouseproperty.co.uk’s prices transparent?
Yes, Proudhouseproperty.co.uk is transparent about its core service prices, explicitly stating them as inclusive of VAT (Value Added Tax) directly on their homepage.
What is the cost of the ‘Letting Only’ service from Proudhouseproperty.co.uk?
The ‘Letting Only’ service from Proudhouseproperty.co.uk costs £600 (inc VAT). Lsremovals.co.uk Review
What is the fee for ‘Full Management’ with Proudhouseproperty.co.uk?
The fee for ‘Full Management’ with Proudhouseproperty.co.uk is 12% (inc VAT) of the rental income.
Is ‘Part Management’ an option, and what does it entail?
Yes, ‘Part Management’ is an option at 8.5% (inc VAT), designed for experienced landlords who wish to manage some aspects themselves, such as maintenance, while Proudhouse Property handles other core duties.
Does Proudhouseproperty.co.uk offer Client Money Protection (CMP)?
Yes, Proudhouseproperty.co.uk provides Client Money Protection (CMP) service, which is provided by ARLA PropertyMark, and they offer links to their CMP certificate on their website.
Can I buy individual services from Proudhouseproperty.co.uk without a full management package?
Yes, Proudhouseproperty.co.uk has an online “shop” where landlords can purchase individual services such as tenancy agreements, property inspections, property advertising, EPCs, pet agreements, and inventories.
Does Proudhouseproperty.co.uk provide tenant referencing?
Yes, tenant referencing is included as part of their ‘Letting Only’ service and presumably within their ‘Full’ and ‘Part Management’ packages. Club421.co.uk Review
Is an Energy Performance Certificate (EPC) available through Proudhouseproperty.co.uk?
Yes, Chris from Proudhouse Property Management is an energy assessor accredited through Stroma and can undertake energy surveys and produce an EPC for landlords.
How do I contact Proudhouseproperty.co.uk?
You can contact Proudhouseproperty.co.uk by telephone at 01935 388456 or via email at [email protected].
Does Proudhouseproperty.co.uk handle HMO properties?
Yes, Proudhouseproperty.co.uk states that their HMO services cater for legal obligations including fire safety systems, emergency lighting, and the upkeep of communal areas for professional landlords.
Are there any testimonials or reviews on the Proudhouseproperty.co.uk website?
Based on a review of the homepage, there isn’t a dedicated section for client testimonials or reviews on the Proudhouseproperty.co.uk website.
How recent is the content on the Proudhouseproperty.co.uk blog/portfolio?
The blog or portfolio section on Proudhouseproperty.co.uk appears to be outdated, with the most recent posts dating back to 2017 and many from 2014. Little-stitches.co.uk Review
Does Proudhouseproperty.co.uk have a robust online property search for tenants?
The website suggests tenants make contact for a property list, indicating it does not feature a dynamic, searchable online database of available properties directly on the website.
What kind of legal documents can I get from Proudhouseproperty.co.uk’s shop?
You can obtain an Assured Shorthold Tenancy Agreement and a Pet Agreement from Proudhouseproperty.co.uk’s online shop.
Is Proudhouseproperty.co.uk suitable for first-time landlords?
Yes, Proudhouseproperty.co.uk has a section or portfolio item specifically addressing “First Time Landlords,” suggesting they cater to and provide guidance for new landlords.
How do I cancel a service or contract with Proudhouseproperty.co.uk?
There is no explicit cancellation process detailed on the website. Cancellation procedures would typically be outlined in the specific service agreement or contract signed, requiring formal notice (often written) as per the agreed terms.
What if I need assistance with property maintenance through Proudhouseproperty.co.uk?
If you opt for the ‘Full Management’ package, Proudhouseproperty.co.uk provides comprehensive maintenance management, including arranging repairs and dealing with contractors. For ‘Part Management’, landlords may handle maintenance themselves. Powerliftaccess.co.uk Review
Does Proudhouseproperty.co.uk offer advice on rental investments and yield?
Yes, for professional landlords, Proudhouseproperty.co.uk states they provide specialist advice, support, and services, including advice on rental investments and rental yield.
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