Based on checking the website Rentlocally.co.uk, it appears to be a legitimate letting agency operating in Scotland. The site clearly outlines its mission to provide personalised letting and moving services, stemming from a family-run business founded in 2008 by John Horsburgh and Steven Murray. While the website presents itself as a dedicated and customer-focused agency, a thorough review reveals areas where it could enhance transparency and provide more comprehensive information, which is crucial for building trust in the digital age, especially when dealing with significant life decisions like renting or letting property.
Here’s an overall summary of the review:
- Website Presence: Professional, well-designed, and easy to navigate.
- Company Information: Clearly states its founding year (2008) and founders, establishing a sense of history and experience.
- Services Offered: Focuses on property letting and management for both landlords and tenants.
- Transparency: Lacks clear pricing structures for services, which is a significant drawback for potential clients seeking upfront cost information. Detailed terms and conditions, often found in a dedicated legal section, also appear to be less prominent.
- Customer Feedback: Mentions award wins (ESTAS 2023) and commitment to customer satisfaction, but direct, verifiable customer reviews or testimonials are not immediately visible on the homepage beyond general statements.
- Ethical Considerations (General): The service itself, facilitating property rentals, is permissible. However, the lack of transparent pricing and detailed legal information can lead to ambiguity, which is always something to approach with caution in any transaction.
The website provides a “Get a Free Instant Property Valuation” tool and showcases some current and recently let properties, giving a glimpse into their portfolio. They also have a ‘Latest News’ section, indicating active engagement in the rental sector. However, for a service that deals with substantial financial commitments, the absence of easily accessible, detailed pricing information for their landlord and tenant services is a significant oversight. Furthermore, while they mention being “committed to listening to our customers,” a direct link to independent review platforms or a dedicated testimonials page would significantly bolster their claim of customer satisfaction.
Here are some alternatives for property management and letting services, focusing on transparency and comprehensive information:
- Rightmove: A leading property portal in the UK, offering extensive listings for rentals and sales. While not a direct letting agent, it connects users with numerous agents, allowing for wider choice and comparison.
- Zoopla: Another major UK property website, similar to Rightmove, providing a vast database of properties for rent and sale. It also offers property valuation tools and market insights.
- OpenRent: A popular online letting agent that aims to cut out traditional agent fees by allowing landlords to list properties directly. Known for its clear pricing structure and comprehensive landlord tools.
- Purplebricks: An online estate agent that offers a hybrid model of online service with local property experts. They provide upfront pricing for their services, which can appeal to those seeking transparency.
- Hunters Estate Agents: A well-established traditional estate agency chain in the UK with numerous local branches. They offer a full range of letting and property management services, often with detailed local knowledge.
- Knight Frank: A global property consultancy with a strong presence in the UK, offering premium letting and management services, particularly for higher-end properties. They are known for their comprehensive service, though pricing might be on the higher side.
- Strutt & Parker: A reputable UK estate agency that offers a wide range of property services, including residential lettings. They focus on providing personalised service and in-depth market knowledge.
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Rentlocally.co.uk Review & First Look
When first landing on Rentlocally.co.uk, the immediate impression is one of a professional and established letting agency. The design is clean, intuitive, and clearly lays out the core services offered: property letting and management for landlords and tenants. The prominent display of “The Better Letting People Since 2008” immediately communicates a sense of longevity and experience in the market, a critical factor for anyone entrusting a property or seeking a home. The founders, John Horsburgh and Steven Murray, are introduced, adding a personal touch and suggesting a business built on direct experience and a desire to improve upon traditional agency models. This initial look suggests a well-intentioned company aiming to provide a more personalised service in a sector often criticised for its impersonal nature.
Initial Website Navigation and User Experience
Navigating Rentlocally.co.uk is straightforward. The main menu includes clear links to “Tenant,” “Landlord,” “Find an office,” and “Latest News,” ensuring that users can quickly find relevant sections. The “Get a Free Instant Property Valuation” call-to-action is prominently placed, encouraging interaction. Property listings, albeit limited on the homepage, are presented with key details like monthly rent and location, providing a quick overview of the types of properties they manage. The overall user experience is positive, with a responsive design that functions well across different devices.
First Impressions of Trust and Credibility
The website attempts to build trust by highlighting its family-run nature and commitment to customer satisfaction. The mention of winning Gold and Silver awards at the ESTAS 2023 for “Best Letting Agent for tenants and landlords in Scotland” and “Best Estate Agent in Scotland” respectively, alongside a Bronze for “Best Letting Agent Landlord in the UK,” serves as a strong third-party endorsement. This immediately boosts credibility. The presence of a “Meet the full team” section further humanises the business, allowing potential clients to put faces to names. However, for true peace of mind, especially in high-value transactions, specific, verifiable customer testimonials or links to independent review platforms would add another layer of trust.
Rentlocally.co.uk Pros & Cons
A thorough assessment of Rentlocally.co.uk reveals several strengths that position it as a reputable letting agency, but also some significant areas where it falls short, particularly in the realm of transparency and detailed information.
Advantages of Rentlocally.co.uk
One of the primary advantages of Rentlocally.co.uk is its established presence and experience. Having been founded in 2008, the company boasts over a decade of operation in the Scottish letting market. This longevity suggests stability and a deep understanding of local market dynamics and regulations. The family-run business model is also a significant pro, implying a more personal and hands-on approach to service, contrasting with larger, potentially more impersonal corporate entities. They explicitly state their mission to provide “professional, personalised service to landlords and tenants alike,” which resonates with individuals seeking attentive management. Sallipets.co.uk Review
Furthermore, the award recognition from ESTAS 2023 (Gold for tenants and landlords in Scotland, Silver for Best Estate Agent in Scotland, and Bronze for Best Letting Agent Landlord in the UK) is a powerful endorsement. These awards, based on customer feedback, indicate a high level of satisfaction among their existing client base. The website’s clear focus on customer satisfaction is repeatedly emphasised, with a commitment to actively seeking feedback. Finally, the local expertise in Edinburgh and other Scottish locations, as evidenced by their property listings and office finder, is a distinct advantage for clients operating within these specific geographic areas.
Disadvantages of Rentlocally.co.uk
Despite its strengths, Rentlocally.co.uk has notable drawbacks, primarily concerning transparency and detailed information. The most significant omission is the lack of clear and readily accessible pricing structures for their landlord and tenant services. Prospective clients must likely contact the company directly to obtain fee information, which can be a deterrent for those who prefer to compare costs upfront. This lack of transparency can lead to uncertainty and potential misunderstandings about the financial commitments involved.
Another area for improvement is the absence of comprehensive legal documentation. While a letting agency operates under strict regulations, detailed terms and conditions, privacy policies, and complaints procedures are not prominently linked or easily found on the homepage. This can raise concerns about due diligence for users. Although they mention being “committed to listening to our customers,” there’s a lack of direct, verifiable customer testimonials or links to independent review platforms beyond the ESTAS awards. This makes it challenging for new users to gauge real-world experiences from a diverse range of clients. Finally, while they showcase a “Meet the full team” section, a more in-depth explanation of their specific service packages for landlords (e.g., tenant find only, full management, rent collection) and how they differ would be beneficial for clarity.
Rentlocally.co.uk Alternatives
When considering alternatives to Rentlocally.co.uk, the focus shifts to other established and reputable property letting and management services in the UK, with an emphasis on those that offer transparent information and a strong track record. Given the nature of property transactions, reliability and clarity are paramount.
Top UK Property Portals and Letting Agents
- Rightmove: As the UK’s largest online property portal, Rightmove is an indispensable tool for both landlords and tenants. While it doesn’t directly offer letting agency services, it aggregates listings from thousands of agents across the country. Landlords can list their properties through a wide array of agents, providing immense exposure, while tenants gain access to an unparalleled volume of rental properties. Its key features include extensive search filters, property alerts, and detailed property descriptions with multiple photos and floor plans. Rightmove is essentially the first stop for most property searches in the UK.
- Zoopla: Competing closely with Rightmove, Zoopla is another dominant force in the UK property market. It offers similar comprehensive listings for rentals, sales, and new homes, sourced from various estate and letting agents. Zoopla differentiates itself with additional features like local market insights, property value estimates, and a strong focus on community information, which can be beneficial for tenants looking to understand an area better. For landlords, it provides a powerful platform for exposure alongside detailed market data.
- OpenRent: OpenRent has gained significant traction as an online letting agent that empowers landlords to manage their properties directly, often at a lower cost than traditional agents. Their core offering is a “tenant find” service, including listing on Rightmove and Zoopla, legal contracts, and referencing. They are known for their transparent, upfront pricing model, making it clear what services cost from the outset. This direct approach appeals to landlords who prefer a more hands-on role and seek to minimise agency fees.
- Purplebricks: Operating as a hybrid estate agent, Purplebricks combines an online platform with a network of local property experts. For lettings, they offer various packages that include online advertising, professional photography, accompanied viewings, and full property management. A key advantage is their fixed-fee pricing model, which can be significantly more cost-effective than commission-based traditional agents. Their approach aims to provide the best of both online efficiency and localised expertise.
- Hunters Estate Agents: With a widespread network of branches across the UK, Hunters is a well-established traditional estate and letting agency. They offer comprehensive services ranging from tenant finding and referencing to full property management, including rent collection, maintenance coordination, and legal compliance. Their strength lies in their local market knowledge and face-to-face service, which can be particularly reassuring for landlords who prefer a more personal relationship with their agent.
- Knight Frank: For those seeking high-end or luxury property management, Knight Frank is a prominent global independent property consultancy with a strong UK presence. They offer bespoke letting and property management services for prime residential properties. While their fees may be higher, their service is typically more comprehensive, catering to discerning landlords and tenants with unique requirements. They provide extensive market analysis and a professional, discreet service.
- Strutt & Parker: Another well-respected UK property firm, Strutt & Parker (part of BNP Paribas Real Estate) provides a comprehensive suite of residential services, including lettings and property management. They are particularly strong in rural and prime urban markets. Their service focuses on providing tailored advice and a high level of client care, drawing on extensive market knowledge and a professional approach. They are a solid choice for landlords seeking a reputable, full-service agency.
How to Assess a Letting Agent’s Legitimacy
When dealing with significant transactions like property rentals, assessing the legitimacy and reliability of a letting agent is paramount. It’s not just about finding a property; it’s about safeguarding your financial interests and ensuring a smooth, legal process. Here’s a structured approach to evaluating any letting agent. Ddwonline.co.uk Review
Verifying Company Registration and Professional Affiliations
The first step in assessing a letting agent’s legitimacy is to verify their official registration. In the UK, all letting agents managing properties are legally required to be part of a redress scheme. This means they must belong to either The Property Ombudsman (TPO) or the Property Redress Scheme (PRS). This provides an independent body for tenants and landlords to complain to if things go wrong. You can usually find membership details on the agent’s website or request them directly.
Furthermore, look for professional body memberships. Reputable agents often belong to organisations such as ARLA Propertymark (Association of Residential Letting Agents) or the National Association of Estate Agents (NAEA Propertymark). Membership signifies adherence to strict codes of conduct, professional standards, and ongoing training. ARLA Propertymark, for instance, requires members to hold client money in a separate client money protection (CMP) scheme, which is a crucial safeguard for your funds. Checking the agent’s registration with Companies House (for limited companies) can also confirm their legal existence and financial filings.
Reviewing Online Presence and Client Feedback
A legitimate letting agent will typically have a professional and well-maintained online presence. This includes a comprehensive website that clearly outlines their services, contact information, and terms. Look for a functioning “About Us” page that details their history, mission, and team members, as Rentlocally.co.uk does with its founders and staff.
Crucially, client feedback and online reviews offer invaluable insights into an agent’s service quality. While a few negative reviews are normal, a consistent pattern of complaints about transparency, communication, or handling of funds should be a major red flag. Check independent review platforms like Trustpilot, Google Reviews, and AllAgents. Be wary of websites with only generic, overly positive reviews, or no reviews at all. If an agent highlights awards (like Rentlocally.co.uk’s ESTAS wins), investigate the awarding body and how the awards are judged to ensure their credibility.
Scrutinising Terms, Conditions, and Fee Structures
One of the most critical aspects of vetting a letting agent is a thorough examination of their terms, conditions, and fee structures. A legitimate agent will provide clear, unambiguous information about all charges upfront. For landlords, this includes management fees, tenant-find fees, renewal fees, and any additional charges for services like inventory checks, gas safety certificates, or energy performance certificates (EPCs). For tenants, agents should clearly state any permissible fees, such as holding deposits or late payment charges, in line with the Tenant Fees Act 2019 in England. Yellowjersey.co.uk Review
Lack of transparency regarding fees is a significant warning sign. If a website requires you to contact them directly for basic pricing information, as Rentlocally.co.uk appears to, proceed with caution and ensure you get a full breakdown in writing before committing. Reputable agents will provide a detailed breakdown of services included in each fee and explain any potential additional costs. Always read the contract carefully before signing, and don’t hesitate to ask for clarification on any ambiguous clauses.
Understanding Letting Agent Fees and Charges
Navigating the world of letting agents means understanding the various fees and charges involved. These can significantly impact both landlords and tenants, so clarity and transparency are essential. In the UK, regulations like the Tenant Fees Act 2019 have brought significant changes to what agents can charge, particularly tenants.
Landlord Fees: What to Expect
Landlords typically bear the brunt of letting agent fees, which can vary widely depending on the level of service chosen. The most common service packages and their associated fees include:
- Tenant Find Only Service: This package typically involves the agent marketing the property, conducting viewings, screening tenants (referencing, credit checks), and preparing the tenancy agreement. Once a tenant is found and the agreement signed, the landlord takes over management. Fees for this service are often a flat fee or a percentage of the first month’s rent (e.g., 50-100%).
- Rent Collection Service: In addition to the tenant find service, the agent will collect rent from the tenant and forward it to the landlord, often deducting their management fee. They may also handle arrears chasing. Fees for this service are usually a percentage of the monthly rent (e.g., 8-12%).
- Full Management Service: This is the most comprehensive package, covering everything from tenant find and rent collection to ongoing property maintenance, periodic inspections, legal compliance, and handling tenant queries. The agent acts as the primary point of contact for the tenant throughout the tenancy. Fees for full management are typically a higher percentage of the monthly rent (e.g., 10-15%).
Beyond these core services, landlords may also incur additional charges for:
- Inventory and Check-in/Check-out Reports: Professional reports detailing the condition of the property and its contents at the start and end of a tenancy.
- Gas Safety Certificates (GSC) and Electrical Installation Condition Reports (EICR): Mandatory safety checks that landlords are legally required to carry out annually (GSC) or every five years (EICR).
- Energy Performance Certificates (EPC): Required for all rental properties, detailing their energy efficiency.
- Eviction Services: If a tenant needs to be evicted, the agent may charge for legal assistance and court proceedings.
- Deposit Registration: Agents charge a fee for registering the tenant’s deposit with a government-approved scheme.
It’s crucial for landlords to get a detailed breakdown of all potential fees before signing a contract with any agent. Prosperity-wealth.co.uk Review
Tenant Fees: What is Permissible in the UK
The Tenant Fees Act 2019 in England (and similar legislation in Scotland and Wales) significantly restricted what letting agents can charge tenants. This act aims to make renting more affordable and transparent.
Permitted payments for tenants in England include:
- Rent: The agreed-upon rent for the property.
- Refundable Tenancy Deposit: Capped at five weeks’ rent where the annual rent is less than £50,000, or six weeks’ rent where the annual rent is £50,000 or more.
- Refundable Holding Deposit: Capped at one week’s rent to reserve a property. This deposit is returned to the tenant or put towards their first rent payment/deposit once the tenancy agreement is signed.
- Payments to Change the Tenancy: Limited to £50 (or reasonable costs if higher) for changes requested by the tenant, such as adding a new tenant or pet clause.
- Payments for Early Termination: If a tenant wishes to end the tenancy early, they can be charged for the landlord’s loss or the agent’s costs in re-letting the property.
- Payments for Utilities, Council Tax, TV Licence, Communication Services: These are separate bills paid directly by the tenant, not fees to the agent.
- Default Fees: Fees for late payment of rent (after 14 days) or for replacement of a lost key/security device, where the cost can be evidenced.
Prohibited fees for tenants include (but are not limited to):
- Referencing fees
- Admin fees
- Credit check fees
- Inventory fees
- Check-in/check-out fees
- Professional cleaning fees (unless expressly stated in the contract that the property must be professionally cleaned and tenant agrees to this)
- Gardening services fees
Any agent charging prohibited fees is breaking the law and can face substantial fines. Tenants should be highly vigilant and challenge any request for payments that fall outside the permitted categories.
Rentlocally.co.uk Latest News and Engagements
Staying informed about a letting agent’s activities and community engagement can offer insights into their dynamism and commitment beyond just property transactions. Rentlocally.co.uk’s “Latest News” section serves this purpose, providing updates on various aspects of their operations and involvement in the rental sector. Bettingsitesreviewed.co.uk Review
Highlights from the News Section
The “Latest News” section on Rentlocally.co.uk offers a glimpse into the company’s recent activities and focuses. While the listed articles aren’t exhaustive, they do indicate a business that’s actively engaged in both industry developments and team recognition. For example, the inclusion of “Staff Awards: Night At the RentLocally Rat Pack” (25th March 2024) suggests an internal focus on team morale and celebrating achievements, which can translate to a positive service culture. This is crucial for employee retention and consistent client service.
Another interesting entry is “New Event: Property Pals & Poppadoms Meetup” (5th September 2024). This hints at efforts to create a community or networking events, potentially for landlords or industry professionals. Such initiatives can foster stronger relationships and provide a platform for knowledge sharing, which benefits all stakeholders. The inclusion of articles like “Jamie & Ross take home the Silverware at Liberton” (4th October 2024) and “Sponsorship with Liberton Golf Club” (13th June 2024), along with “Hitting the course for Charity: Butterfly Trust Golf Day” (10th June 2024), showcase their involvement in local sporting and charitable activities. This demonstrates a commitment to contributing to the local community, which can enhance their reputation and appeal as a socially responsible business.
Market Trends and Industry Insights
While the listed news articles primarily focus on internal events and community engagement, a robust “Latest News” section for a letting agent should ideally also include regular updates on market trends and industry insights. This would involve analysis of rental yields, demand-supply dynamics, legislative changes impacting landlords and tenants, and forecasts for the property market. For instance, articles discussing the impact of interest rate changes on rental prices, or explanations of new landlord responsibilities under Scottish housing law, would be invaluable for clients seeking expert guidance.
Rentlocally.co.uk states, “Whether it’s new property listings, market trends, or insightful tips for landlords and tenants, there’s always something happening at RentLocally.” To fully deliver on this promise, a greater emphasis on thought leadership and market commentary within their news section would significantly enhance its value to potential and existing clients. Providing data-driven insights, perhaps referencing reports from organisations like the UK House Price Index or local councils, would solidify their position as a knowledgeable authority in the Scottish rental market.
The Importance of Local Expertise in Property Management
In the dynamic world of property, local expertise is not merely a bonus—it’s a fundamental requirement for effective and ethical property management. Rentlocally.co.uk’s emphasis on being a “local, family-run business” underscores this principle, suggesting a deep understanding of the specific areas they operate in. Emotionoffice.co.uk Review
Navigating Local Regulations and Market Nuances
Property laws and regulations can vary significantly even within a single country, let alone across different regions of the UK. For instance, Scottish housing law has distinct differences from English law, particularly concerning tenancy agreements, eviction procedures, and deposit protection schemes. A truly local letting agent, like Rentlocally.co.uk operating in Edinburgh and other Scottish locations, possesses an intimate knowledge of these local legislative frameworks. This includes understanding specific council licensing requirements, local planning policies, and environmental regulations that might impact properties. This expertise is crucial for ensuring compliance, avoiding legal pitfalls, and protecting both landlords and tenants.
Beyond legalities, local experts understand the nuances of the local property market. This includes knowing the typical rental values for different property types in specific neighbourhoods, understanding the demand for certain amenities (e.g., student accommodation, family homes, professional flats), and identifying emerging trends. For example, knowing which areas are experiencing regeneration, what local transport links are being developed, or where new schools are being built can significantly influence property values and rental appeal. This granular market insight allows them to provide accurate valuations, advise landlords on optimal rental strategies, and help tenants find properties that truly meet their needs and budget.
Building Relationships and Community Understanding
A local letting agent often has established relationships within the community. This network can include trusted local contractors (plumbers, electricians, handymen) who can provide prompt and reliable maintenance services—a critical aspect of property management. Knowing local tradespeople who are reliable and competitively priced ensures that property issues are resolved efficiently, maintaining tenant satisfaction and protecting the landlord’s asset.
Furthermore, local agents often possess a deeper understanding of community dynamics and amenities. They know about local schools, healthcare facilities, shopping areas, leisure activities, and public transport options. This knowledge is invaluable for prospective tenants who are relocating or looking for specific lifestyle features. For landlords, understanding the local community helps them market their properties effectively to the right demographic. Rentlocally.co.uk’s mention of “local expertise” suggests this level of community integration, which can lead to better tenant matching and long-term, stable tenancies. This human element of local knowledge often translates into a more personalised and responsive service, which aligns with Rentlocally’s stated mission.
Ensuring Ethical Property Management Practices
While the core service of connecting landlords and tenants is permissible, ensuring ethical property management practices is crucial. This goes beyond mere legal compliance and delves into fair dealing, transparency, and client welfare. Rentlocally.co.uk, by stating its commitment to “professional, personalised service,” suggests an alignment with such principles, but a closer look at industry best practices helps define what ethical conduct truly entails. Bluestardevelopments.co.uk Review
Transparency in All Dealings
Ethical property management begins with unwavering transparency. This means providing clear, upfront, and comprehensive information regarding all aspects of the service. For landlords, this includes a detailed breakdown of all fees, outlining precisely what each service package entails, and presenting clear terms and conditions without hidden clauses. Ethical agents will ensure landlords understand their legal obligations, such as safety certificates, deposit protection, and energy efficiency standards.
For tenants, transparency means clearly stating all permissible fees (as per the Tenant Fees Act 2019 in the UK), explaining the application process, and providing a comprehensive tenancy agreement that is easy to understand. It also involves being honest about the property’s condition, disclosing any known issues, and providing accurate information about utilities, council tax, and other outgoings. Any changes to terms or conditions during a tenancy should be communicated clearly and in advance. The lack of readily available pricing on Rentlocally.co.uk’s website, while not necessarily unethical, does represent a missed opportunity for enhanced transparency from the outset.
Fair Treatment and Conflict Resolution
A cornerstone of ethical practice is the fair and equitable treatment of all parties. This means acting without bias towards either landlord or tenant, adhering to anti-discrimination laws, and ensuring that all dealings are conducted with integrity. When disputes arise, an ethical agent will facilitate impartial and efficient conflict resolution. This involves listening to both sides, mediating fairly, and guiding parties towards a mutually agreeable solution. Membership in a government-approved redress scheme (like The Property Ombudsman or the Property Redress Scheme in the UK) is a legal requirement and a clear indicator of an agent’s commitment to independent dispute resolution. This mechanism provides tenants and landlords with a formal avenue to address complaints if they are dissatisfied with the agent’s internal complaints procedure.
Furthermore, ethical agents prioritise effective communication. This means responding promptly to queries, providing regular updates, and ensuring that all correspondence is professional and respectful. For maintenance issues, an ethical agent will ensure repairs are carried out in a timely manner by qualified professionals, keeping both the landlord and tenant informed throughout the process. The “Committed To Customer Satisfaction” section on Rentlocally.co.uk, along with their award wins based on customer feedback, suggests an underlying commitment to fair treatment, though direct examples of their conflict resolution process are not explicitly detailed on the homepage.
FAQ
What is Rentlocally.co.uk?
Rentlocally.co.uk is a family-run property letting and management agency based in Scotland, established in 2008, that aims to provide personalised services to landlords and tenants. Thecvguru.co.uk Review
Where is Rentlocally.co.uk based?
Rentlocally.co.uk is primarily based in Scotland, with offices and properties managed in locations such as Edinburgh and Glasgow.
Who founded Rentlocally.co.uk?
Rentlocally.co.uk was founded by Director John Horsburgh and Steven Murray in 2008.
What services does Rentlocally.co.uk offer?
Rentlocally.co.uk offers property letting and management services for landlords, including tenant finding and full property management, and assists tenants in finding suitable rental homes.
Does Rentlocally.co.uk offer property valuations?
Yes, Rentlocally.co.uk offers a free instant property valuation service through a calculator tool available on their website.
Has Rentlocally.co.uk won any awards?
Yes, Rentlocally.co.uk won Gold for Best Letting Agent for tenants and landlords in Scotland, Silver for Best Estate Agent in Scotland, and Bronze for Best Letting Agent Landlord in the UK at the ESTAS 2023 Awards. Thelockfather.co.uk Review
How can I find properties listed by Rentlocally.co.uk?
You can find some of their properties listed on the homepage, and they also have a “Search our properties” function, presumably leading to a more comprehensive listing.
Does Rentlocally.co.uk provide information on market trends?
The website states they are “always on the pulse of exciting developments in the rental sector,” including market trends, which they aim to share in their “Latest News” section.
Is Rentlocally.co.uk a traditional letting agent or an online one?
Based on their description as a “local, family-run business” with offices, they operate more like a traditional letting agent with an online presence, rather than a purely online platform.
How can I contact Rentlocally.co.uk?
The website’s homepage does not explicitly show direct contact details, but usually, a “Contact Us” or “Find an Office” link would provide phone numbers or email addresses.
Does Rentlocally.co.uk handle property maintenance?
While not explicitly detailed on the homepage, full property management services typically include handling maintenance, and they mention having an “In-house Maintenance Contractor” on their team page. Qudent.co.uk Review
Are Rentlocally.co.uk’s fees transparent?
Based on the homepage, specific pricing structures for their landlord and tenant services are not immediately transparent and likely require direct enquiry.
Do they have a team section on their website?
Yes, Rentlocally.co.uk has a “Meet the full team” section which introduces key staff members like the Sales Director and Maintenance Manager.
Does Rentlocally.co.uk manage properties outside Edinburgh?
Yes, the website shows properties in Glasgow and Carluke, indicating they manage properties in other Scottish locations beyond Edinburgh.
What is the “Property Pals & Poppadoms Meetup” event mentioned in their news?
It appears to be a new event organised by Rentlocally.co.uk, scheduled for 5th September 2024, possibly for networking or community engagement related to property.
Does Rentlocally.co.uk offer services for tenants?
Yes, they explicitly state their mission is to deliver professional, personalised service to “landlords and tenants alike,” with a dedicated “Tenant” section. Kitchentouchuppaint.co.uk Review
What kind of feedback do they receive from customers?
They state a commitment to actively asking for feedback and mention their ESTAS awards are based on customer feedback, indicating positive client experiences.
Is Rentlocally.co.uk regulated by any professional bodies?
The website does not explicitly state membership in professional bodies like ARLA Propertymark, but as a letting agent in the UK, they are legally required to be part of a government-approved redress scheme.
Does Rentlocally.co.uk have a blog or news section?
Yes, they have a “Latest News” section where they publish updates on their activities, market trends, and tips.
How long has Rentlocally.co.uk been operating?
Rentlocally.co.uk has been operating since 2008, giving them over 15 years of experience in the letting industry.
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