rootsplants.co.uk FAQ

What is rootsplants.co.uk?

Rootsplants.co.uk is an online plant nursery based in the UK, specialising in selling and delivering a wide range of plants, including trees, shrubs, roses, and various garden plants, directly to customers’ homes.

How does rootsplants.co.uk ensure plant quality?

Rootsplants.co.uk ensures plant quality by partnering with “Expertly Grown in the UK” growers and offering a “Perfectly happy plants, or your money back” guarantee. They also highlight careful packaging and “Specialist overnight plant delivery” to maintain plant health during transit.

Does rootsplants.co.uk offer a money-back guarantee?

Yes, rootsplants.co.uk offers a “Perfectly happy plants, or your money back” guarantee, indicating their commitment to customer satisfaction regarding the health and quality of the plants received.

What types of plants can I buy on rootsplants.co.uk?

You can buy a variety of plants on rootsplants.co.uk, including Acer Trees, roses (e.g., Floribunda Roses), hydrangeas, jasmine (e.g., Evergreen Star Jasmine), elderberry (e.g., Black Elderberry), and other seasonal plants featured in their “Plants of the week” section. Best Gardening Supplies & Plant Alternatives to rootsplants.co.uk

Is rootsplants.co.uk environmentally friendly?

Yes, rootsplants.co.uk emphasizes its commitment to environmental responsibility by stating they are “Fighting plastic waste” and promoting a “low carbon plantprint” by working with sustainable UK growers.

How long does delivery take from rootsplants.co.uk?

Rootsplants.co.uk advertises “Specialist overnight plant delivery,” suggesting that once dispatched, plants are aimed to be delivered quickly to preserve their freshness and health.

Can I find gardening advice on rootsplants.co.uk?

Yes, rootsplants.co.uk features an “Advice & Inspiration” blog section with numerous articles and guides on various gardening topics, such as planting instructions, care guides for specific plants, and tips for different gardening styles.

What payment methods does rootsplants.co.uk accept?

Rootsplants.co.uk accepts a range of common and secure payment methods, including American Express, Apple Pay, Google Pay, Mastercard, Shop Pay, and Visa.

How do rootsplants.co.uk reviews on Trustpilot look?

Rootsplants.co.uk consistently receives high ratings on Trustpilot, typically an “Excellent” rating of 4.5 stars or higher, based on thousands of reviews praising plant quality, packaging, and customer service. Moy-furniture.co.uk Review

Are the plants on rootsplants.co.uk grown in the UK?

Yes, rootsplants.co.uk explicitly states that their plants are “Expertly Grown in the UK” and highlights their commitment to “Supporting UK growers.”

Is it safe to buy plants from rootsplants.co.uk online?

Yes, rootsplants.co.uk appears safe to use. The website uses HTTPS for secure connections, integrates with trusted third-party payment processors, and has a strong record of positive customer reviews.

What is the “Plants of the week” section on rootsplants.co.uk?

The “Plants of the week” section on rootsplants.co.uk showcases specific plants highlighted by their growers as being the best for the current time of year, often featuring new arrivals or seasonal favourites.

Does rootsplants.co.uk offer discount codes?

The homepage mentions a “Spring sale” and current promotions, suggesting that discount codes or special offers may be available periodically. It’s recommended to check their website or sign up for their newsletter for potential discount codes.

How do I contact rootsplants.co.uk for help?

Rootsplants.co.uk has a “Help Center” accessible from its main navigation, which serves as a hub for customer support queries and answers to frequently asked questions. How Does theconservatoryconverters.co.uk Work?

Does rootsplants.co.uk have an account login?

Yes, rootsplants.co.uk allows users to log in to their accounts for faster checkout and to manage their orders. There are “Log in” links prominently displayed at the top and bottom of the homepage.

What kind of packaging does rootsplants.co.uk use?

Customer reviews frequently praise rootsplants.co.uk for its “extremely well protected” packaging, indicating a focus on securing plants during transit to ensure they arrive in excellent condition.

How does rootsplants.co.uk compare to local garden centres?

Many Trustpilot reviews suggest that the plants from rootsplants.co.uk are “much better than the ones I got at my local garden centre,” indicating a high standard of quality and health for their online offerings.

Can I track my order from rootsplants.co.uk?

While not explicitly stated on the homepage, most online retailers offering “Specialist overnight plant delivery” provide order tracking facilities. It is likely that order tracking information would be provided upon dispatch.

Does rootsplants.co.uk support sustainability?

Yes, rootsplants.co.uk demonstrates a commitment to sustainability by actively “Fighting plastic waste” and ensuring a “low carbon plantprint” through collaborations with environmentally conscious UK growers. Is Outpostworkshop.co.uk Safe to Use?

What information is available in the “About Roots” section?

The “About Roots” section typically provides details about the company’s mission, values, history, and commitment to horticulture. It’s where you can learn more about their ethos and operations beyond just product listings.