Rosscare.co.uk Review

Based on looking at the website rosscare.co.uk, it appears to be a legitimate provider of mobility solutions, primarily focusing on wheelchairs, seating, and rehabilitation products. The site highlights its involvement with NHS Wheelchair Services and details retail store locations, suggesting a tangible presence.

Overall Review Summary:

• Website Focus: Mobility solutions, wheelchairs, specialist seating, rehabilitation products.
• NHS Affiliation: Strong emphasis on providing NHS Wheelchair Services.
• Physical Presence: Mentions of retail stores in Sheffield and Ellesmere Port.
• Community Involvement: Features news articles on charitable donations and sports sponsorships related to mobility.
• Key Products/Services: NHS Wheelchair Services, retail sales of wheelchairs, Consolor specialist seating, mobility walkers.
• Ethical Consideration (Islamic Perspective): The products and services offered (mobility aids for individuals with disabilities) are entirely permissible and indeed highly commendable from an Islamic ethical standpoint. Assisting those with physical challenges is a virtuous act.
• Areas for Improvement (Website Clarity): While legitimate, the website could benefit from clearer navigation to a comprehensive product catalogue for retail customers, explicit details on pricing for non-NHS services, and readily available customer service information beyond a general “contact us” link.

The website presents as a dedicated resource for individuals requiring mobility support. Its strong ties to NHS services lend it credibility, and the news section showcases a commitment to community welfare, which aligns well with ethical business practices. For those seeking mobility solutions in the UK, Rosscare.co.uk seems like a viable option, particularly if their needs fall under NHS provisions or if they are near the listed retail locations. However, potential retail customers might need to navigate the site more actively to find specific product details and pricing.

Best Ethical Alternatives for Mobility Aids & Rehabilitation Products:

When considering mobility aids and rehabilitation products, especially for the Muslim community, the focus should always be on quality, ethical sourcing, and genuine benefit to the user. The good news is that the vast majority of products in this niche are inherently permissible. Here are some of the top ethical alternatives and broader categories:

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• Sunrise Medical
  • Key Features: Global leader in advanced mobility solutions, including manual and power wheelchairs, scooters, and seating systems. Known for innovation and comfort.
  • Average Price: Varies significantly by product, from hundreds to thousands of pounds.
  • Pros: Wide range of high-quality products, strong reputation, global distribution.
  • Cons: Can be a premium price point, some advanced products require professional assessment.
• Invacare
  • Key Features: Comprehensive range of home medical equipment and mobility products, including wheelchairs, beds, patient lifts, and respiratory products.
  • Average Price: Mid to high range, depending on the product.
  • Pros: Extensive product catalogue, reliable and durable equipment, often used in professional care settings.
  • Cons: Some products are geared more towards institutional use, which might be overkill for individual home users.
• Ottobock
  • Key Features: Specialises in prosthetics, orthotics, and mobility solutions. Renowned for cutting-edge technology in rehabilitation.
  • Average Price: Often high due to specialisation and advanced technology.
  • Pros: Innovative and highly customised solutions, strong focus on improving quality of life for individuals with complex needs.
  • Cons: Products are often highly specialised and require professional fitting; not a general retail outlet.
• Drive DeVilbiss Healthcare
  • Key Features: Offers a broad range of mobility, respiratory, and sleep products. Known for its durable medical equipment like walkers, rollators, and commodes.
  • Average Price: Generally more accessible, mid-range.
  • Pros: Good value for money, wide availability, practical and user-friendly designs for daily living.
  • Cons: Less focus on highly customised or advanced rehabilitation equipment compared to specialists.
• Aidapt
  • Key Features: Focuses on aids for daily living, including mobility aids, bathing and toileting aids, and home safety products.
  • Average Price: Very affordable, entry-level to mid-range.
  • Pros: Excellent for everyday mobility and accessibility needs, budget-friendly, widely available.
  • Cons: Not suitable for heavy-duty or complex mobility requirements.
• Performance Health (Patterson Medical)
  • Key Features: Supplier of rehabilitation and sports medicine products, including exercise equipment, therapy tools, and ergonomic solutions.
  • Average Price: Varies widely based on product type, from small therapy tools to larger equipment.
  • Pros: Comprehensive range for physical therapy and long-term rehabilitation, trusted by professionals.
  • Cons: Primarily geared towards clinical or professional use, which might be overkill for simple home needs.
• Mobility Scooters and Powerchairs
  • Key Features: A broad category covering a variety of powered mobility solutions for independent travel.
  • Average Price: From several hundreds to a few thousand pounds.
  • Pros: Offers significant independence for those with limited mobility, various sizes and features available.
  • Cons: Can be expensive, requires maintenance, and proper storage.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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rosscare.co.uk Review & First Look

When first landing on rosscare.co.uk, the immediate impression is one of professionalism and a clear focus on mobility solutions. The homepage effectively communicates its core services, primarily highlighting its significant role in NHS Wheelchair Services. This immediate association with a public health service lends substantial credibility to the operation. The site is structured to guide visitors, whether they are looking for NHS services, retail store information, or specific product lines like Consolor specialist seating.

Initial Impressions of the Homepage Layout

The homepage provides key navigation links right at the top, such as “Find Your Local Contact,” “My account,” “Checkout,” and “My Basket,” which are standard for e-commerce or service-oriented sites. Below this, there’s a prominent section dedicated to NHS Wheelchair Services, allowing users to “View Locations.” This is a crucial element, as it positions Ross Care as a vital part of the UK’s healthcare infrastructure for mobility. Further down, sections for “Retail Store, Sheffield” and “Consolor Specialist wheelchair seating” are featured, offering distinct pathways for different user needs.

Credibility and Transparency Indicators

Several elements on the website contribute to its perceived credibility. The direct mention of NHS Wheelchair Services is a major trust signal. Furthermore, the “News” section, despite its somewhat future-dated articles (e.g., May 07, 2025), showcases community involvement. This includes collaborations with charities like Whizz-Kidz and support for initiatives like “Hackcessible” and “Rotherham United Powerchair Football.” Such engagement demonstrates a commitment beyond mere commercial transactions, highlighting a socially responsible approach. The presence of physical store addresses for Sheffield and Ellesmere Port also adds a layer of tangibility, confirming that Ross Care is not just an online entity but has a real-world footprint.

Ethical Alignment of Services

From an ethical perspective, especially within an Islamic framework, Ross Care’s offerings are highly commendable. The provision of wheelchairs, mobility aids, and rehabilitation products directly addresses the needs of individuals with disabilities, enabling them to lead more independent and dignified lives. Islam places great emphasis on aiding the vulnerable, caring for the sick, and facilitating ease for those facing hardship. Products that enhance mobility and quality of life for people with physical limitations are not only permissible but are considered acts of great virtue. There are no elements on the website that raise concerns regarding non-halal products, financial interest, or any other prohibited categories. The entire business model appears to align with ethical principles of serving community needs.

rosscare.co.uk Pros & Cons

Delving deeper into rosscare.co.uk reveals several strengths that position it as a reputable provider in the mobility sector, though there are also areas where the user experience could be refined.

Strengths of rosscare.co.uk

The primary strength of Ross Care is its strong integration with NHS Wheelchair Services. This partnership is a significant advantage, as it signifies a level of trust and quality assurance that many independent providers might not possess. For individuals seeking mobility solutions through public healthcare, Ross Care offers a clear and established pathway. The website explicitly states, “Find out details or make contact with your local Ross Care NHS Wheelchair Service,” complete with a “View Locations” link, streamlining access for NHS patients.

Another major pro is the physical retail presence in Sheffield and Ellesmere Port. This is crucial for products like wheelchairs and specialist seating, where customers often prefer to see, try, and receive in-person advice before purchasing. The “More Information” link for the Wicker brand in Sheffield indicates a focus on bespoke solutions, suggesting a tailored approach rather than a one-size-fits-all model.

Furthermore, the “News” section, despite the curious future dates for some articles, illustrates Ross Care’s commitment to community engagement and social responsibility. Supporting initiatives like “Whizz-Kidz Collective,” “Hackcessible,” and “Rotherham United Powerchair Football” demonstrates that the company is invested in improving the lives of individuals with mobility challenges beyond just selling products. This altruistic dimension enhances their ethical standing.

The website’s clear focus on specialist wheelchair seating and mobility systems through its “Consolor” section also highlights a dedication to addressing complex and nuanced mobility needs, not just generic solutions. This specialisation suggests expertise and a comprehensive approach to rehabilitation.

Areas for Improvement on rosscare.co.uk

While strong in its core offerings, rosscare.co.uk has some areas that could enhance the user experience, particularly for private retail customers. The lack of a comprehensive, easily navigable online product catalogue with clear pricing for non-NHS retail purchases is a noticeable drawback. While the site mentions “Retail Store, Sheffield” and “Wicker Independent Living,” there isn’t an obvious “Shop Now” or “Browse Products” section on the homepage that would allow a private customer to explore available items and their costs directly online. This might necessitate a visit to a physical store or a phone call, which could be a barrier for some.

The news section’s future-dated articles (e.g., “May 07, 2025,” “March 10, 2025”) also create a minor, albeit curious, inconsistency. While likely a clerical error, it slightly detracts from the immediate sense of current updates and activity. This is a small detail but can affect user perception of the website’s recency and attention to detail.

Finally, while contact information is available via a “Find Your Local Contact” link, a more prominent or immediate display of general customer service contact options (phone number, email, live chat) on the homepage itself could improve accessibility for general inquiries not related to specific service centres.

rosscare.co.uk Alternatives

When seeking mobility solutions, it’s always wise to explore alternatives to ensure you find the best fit for your specific needs, budget, and ethical considerations. Fortunately, the UK market is rich with reputable providers of wheelchairs, mobility aids, and rehabilitation equipment, all of which align perfectly with Islamic ethical principles of supporting those in need.

Leading UK Mobility Aid Providers

• Mobility Solutions UK: A prominent player offering a vast array of mobility products, including scooters, powerchairs, manual wheelchairs, rise and recline chairs, beds, and daily living aids. They have a strong online presence and often provide home demonstrations. Their comprehensive range makes them a strong contender for various needs.
• CareCo: One of the largest independent distributors of mobility products in the UK, CareCo offers a wide selection of mobility scooters, powerchairs, wheelchairs, adjustable beds, and daily living aids. They are known for competitive pricing and frequent sales, making quality mobility solutions more accessible.
• Ability Superstore: This online retailer focuses on providing aids for daily living and mobility. They offer a huge variety of products, from walking aids and wheelchairs to bathroom aids and dressing aids. Their extensive catalogue and easy-to-navigate website make finding specific items straightforward.
• NRS Healthcare: A well-established provider, NRS Healthcare supplies daily living aids and rehabilitation equipment, often working with local authorities and NHS trusts. They offer everything from simple grab rails to complex seating solutions. Their strong links with healthcare providers speak to their reliability and quality.
• Fenland Mobility: While potentially more regional, Fenland Mobility specialises in mobility scooters and wheelchairs, often providing servicing and repairs alongside sales. Such local businesses can offer a more personal touch and immediate support.
• UK Mobility Healthcare: An online store offering a wide range of mobility products, including wheelchairs, walkers, scooters, and disability aids. They often highlight free delivery and competitive pricing, making them a convenient option for direct-to-consumer purchases.

Comparing Service Models

When evaluating alternatives, consider the service model that best suits you:

• Online Retailers (e.g., Ability Superstore, UK Mobility Healthcare): Offer convenience, often wider product ranges, and competitive pricing due to lower overheads. Best for those who know exactly what they need or are comfortable making purchases without a physical trial.
• Brick-and-Mortar Stores/Hybrid Models (e.g., Ross Care, CareCo, Mobility Solutions UK with showrooms): Provide the invaluable opportunity to try products before buying, receive personalised advice, and benefit from after-sales support like servicing and repairs. Ideal for complex needs like custom wheelchairs or powerchairs.
• NHS-Integrated Services (e.g., Ross Care, NRS Healthcare through local authorities): Essential for those eligible for mobility equipment through public healthcare. These services often involve assessments by healthcare professionals to ensure the correct equipment is provided.

Ultimately, the choice of alternative depends on whether you require an NHS-funded service, prefer an in-person retail experience, or are comfortable with a purely online purchase. All the mentioned alternatives operate within an ethical framework, focusing on practical and beneficial products that enhance quality of life, which aligns perfectly with Islamic principles.

Exploring rosscare.co.uk’s Features

Ross Care’s website, rosscare.co.uk, is built around specific service delivery and product categories, reflecting its role as a provider of essential mobility solutions. The features are designed to funnel users towards their primary services and provide information rather than offering a direct e-commerce experience with an extensive product catalogue.

NHS Wheelchair Services: The Core Offering

The most prominent feature on rosscare.co.uk is its dedicated section for NHS Wheelchair Services. This is explicitly mentioned as a core function, with a clear call to action: “Find out details or make contact with your local Ross Care NHS Wheelchair Service.” This highlights Ross Care’s position as a key contractor for the National Health Service in providing and maintaining wheelchairs. The “View Locations” link further reinforces this, directing users to specific service centres across the UK. For eligible individuals, this is invaluable, as it indicates a structured, professional, and reliable pathway to obtaining necessary mobility equipment through public healthcare. The process often involves professional assessments and tailored solutions, ensuring users receive equipment appropriate for their clinical needs.

Retail Store Presence and Specialised Products

Beyond NHS services, the website highlights its retail store in Sheffield, mentioning “The Wicker brand is synonymous with excellence in the sale of bespoke wheelchairs.” This suggests a focus on higher-end or customised solutions available for private purchase. The “More Information” link directs to the “Wicker Independent Living Store” page, providing details about their physical showroom where customers can view products and receive advice. This dual approach – NHS contract work and private retail – allows Ross Care to serve a broader market.

Another key feature is the emphasis on Consolor Specialist wheelchair seating, mobility systems and other rehabilitation products. The link provided (consolor.co.uk) directs to a separate, dedicated website for Consolor, indicating a highly specialized offering for complex seating and postural support needs. This separation suggests Consolor might be a distinct brand or a highly specialised division within Ross Care, focusing on advanced, often custom-moulded, solutions for maximum comfort and clinical effectiveness. Such products are critical for individuals with specific medical conditions that require precise seating to prevent pressure sores or improve posture.

Community Engagement and News Section

The “News” section, while needing a slight update on article dates, serves as a significant feature showcasing Ross Care’s community involvement and corporate social responsibility. Articles detail their support for “Whizz-Kidz Collective,” a charity for young wheelchair users, their donation of mobility walkers to “Hackcessible” (an initiative for accessible technology solutions), and their sponsorship of “Rotherham United Powerchair Football.” These stories demonstrate a commitment to making a positive impact on the lives of people with disabilities, aligning with ethical business practices. For a user, this section provides insight into the company’s values and its broader role in the mobility community, extending beyond simple commercial transactions.

Account Management and Checkout

Standard e-commerce features like “My account,” “Checkout,” and “My Basket” are also present. While the primary product catalogue isn’t immediately visible, these links suggest that private retail purchases can be facilitated online once products are selected, perhaps after an in-store visit or direct inquiry. This provides a framework for online transactions, even if the browsing experience isn’t typical of a large online shop.

How to Cancel rosscare.co.uk Subscription (if any) / Service Agreements

Given that rosscare.co.uk primarily operates as a provider of NHS Wheelchair Services and a retailer of mobility equipment, it’s unlikely that they offer a traditional “subscription” service in the same vein as a streaming platform or a monthly membership. Instead, “cancellation” for Ross Care would typically relate to:

1. Ending an NHS Wheelchair Service agreement: This would generally be managed through your local NHS Wheelchair Service.
2. Cancelling a retail order: If you’ve purchased equipment directly from their retail stores or through their private sales channel.

Cancelling NHS Wheelchair Service Agreements

If your wheelchair or mobility equipment was provided by Ross Care through your NHS Wheelchair Service, the process for cancelling or ending the agreement will primarily be managed by your local NHS service provider, not directly by Ross Care as a commercial entity.

• Contact Your Local NHS Wheelchair Service: The first and most crucial step is to contact the specific NHS Wheelchair Service that issued your equipment. This contact information would typically be provided when you initially received your wheelchair or service. Ross Care is a contractor to these NHS services, so the official termination process usually starts with the NHS.
• Reasons for Cancellation: Common reasons for “cancellation” in this context might include:
  • The user’s condition has changed, and the equipment is no longer needed.
  • The user is moving to a different region served by a different NHS Wheelchair Service.
  • The equipment is being replaced or upgraded.
• Equipment Return: The NHS service will provide guidance on how to return the equipment, often arranging for collection by Ross Care or another designated contractor. It’s vital not to simply dispose of the equipment yourself.
• No Direct “Subscription Fee”: NHS Wheelchair Services generally do not involve recurring “subscription fees” for the user. Maintenance and repair might be covered under the NHS agreement.

Cancelling Retail Orders or Returns

If you purchased a product directly from a Ross Care retail store (like Wicker Independent Living in Sheffield) or via a private sale:

• Review Their Returns Policy: As the website doesn’t prominently display a comprehensive e-commerce returns policy, it’s essential to:
  • Check your purchase receipt or agreement: This document should outline the specific terms for returns, exchanges, or cancellations.
  • Contact the Retail Store Directly: For purchases made in their physical stores, it’s best to contact the Sheffield or Ellesmere Port store directly. Their phone numbers or contact details should be available on the respective store pages on the rosscare.co.uk website.
• Standard Retail Practices: Typically, for retail purchases, you might have a cooling-off period (e.g., 14 days under consumer protection laws in the UK) to return an item if you change your mind, provided it’s unused and in its original packaging. For faulty items, consumer rights allow for returns, repairs, or replacements.
• Large Equipment Considerations: For large or bespoke mobility equipment, returns or cancellations might have specific conditions due to the size, customisation, or hygiene factors. Be prepared for potential restocking fees or limitations if the item was custom-ordered.
• Documentation: Always keep a record of your purchase, any communication, and proof of return or collection.

In summary, for Ross Care, “cancellation” is more about service termination or product return rather than a recurring subscription. Always initiate the process through the appropriate channel, whether it’s your NHS service provider or their direct retail contact.

rosscare.co.uk Pricing

Based on the information available on rosscare.co.uk, specific, detailed pricing for their products and services is not directly displayed on the public-facing sections of the website. This approach is common for businesses that primarily deal with:

1. NHS contracts: Where funding and provision are managed through public healthcare systems.
2. Specialised or bespoke equipment: Items like custom wheelchairs or Consolor seating often require individual assessment and quotation due to their personalised nature.
3. Retail models that encourage in-store visits: Where pricing and product details are typically discussed in person.

NHS Wheelchair Services Pricing Model

For services provided under NHS Wheelchair Services, the user (patient) generally does not pay a direct price or fee to Ross Care for the equipment itself. The cost is covered by the National Health Service. The process involves:

• Assessment: An NHS clinician assesses the individual’s needs to determine the most appropriate wheelchair or mobility solution.
• Provision: Ross Care, as a contractor, then provides, maintains, and repairs the equipment as part of their agreement with the NHS.
• No Direct Cost to User: This model means that for the vast majority of people receiving equipment through the NHS, there’s no price list from Ross Care that applies to them directly. Any ‘cost’ would be part of the broader NHS budget.

Retail Product Pricing

While the website mentions a “Retail Store, Sheffield” and the “Wicker brand” for bespoke wheelchairs, it does not feature an online shop with a comprehensive catalogue and price tags. This suggests that for retail purchases:

• In-Store Consultation is Key: Pricing is likely determined during an in-person consultation at their Sheffield or Ellesmere Port stores. This allows staff to assess individual needs, demonstrate products, and provide tailored quotes.
• Bespoke Nature: Products like “bespoke wheelchairs” and “Consolor Specialist wheelchair seating” are inherently customisable. Their final price would depend on the specific configurations, accessories, and clinical requirements, making a fixed online price list impractical.
• Quotation-Based: It’s highly probable that customers would need to request a quote for specific items of interest. This is standard practice for high-value medical equipment.
• Potential for Common Aids: While not explicitly detailed, it’s possible their retail stores also stock more common, off-the-shelf mobility aids (e.g., standard walkers, basic manual wheelchairs) which might have set prices, but these are not published online.

Requesting Price Information

To obtain pricing for any private retail purchase from Ross Care, the most effective methods would be:

• Visiting a Retail Store: The Sheffield (Wicker) or Ellesmere Port locations would be the best places for direct pricing and product information.
• Contacting Them Directly: Using the “Find Your Local Contact” link or general contact details, one could inquire about specific product prices. This might involve a phone call or an email inquiry, potentially leading to a consultation.

In essence, Ross Care operates on a model where pricing is either covered by the NHS or determined through direct consultation, reflecting the often complex and personalised nature of mobility equipment. Users looking for quick online price comparisons for specific products might find this a limitation and would need to explore alternative retailers with more traditional e-commerce setups if that’s their primary purchasing method.

rosscare.co.uk vs. Competitors

When evaluating rosscare.co.uk against its competitors in the UK mobility aid market, several distinctions emerge in terms of service model, product focus, and overall accessibility for different customer segments.

Service Model: NHS Focus vs. Direct Retail

Ross Care’s primary differentiating factor is its strong emphasis on and integration with NHS Wheelchair Services. Many of its competitors, while potentially serving local authority contracts, don’t brand themselves as explicitly or prominently around NHS provision. For instance:

• NRS Healthcare also has significant NHS/local authority contracts, but their public website often features a more direct retail catalogue for daily living aids alongside professional services.
• CareCo and Mobility Solutions UK are largely direct-to-consumer retailers with extensive online shops and showrooms, catering primarily to private purchases. While they may offer assessments, their core business model is retail sales, not service delivery through NHS contracts.

This means if you are an NHS patient, Ross Care is designed to be a direct and relevant point of contact for your wheelchair needs. For private buyers, competitors like CareCo or Ability Superstore might offer a more immediate online browsing and purchasing experience.

Product Specialisation and Range

• Ross Care: Appears to specialise in wheelchairs (including bespoke “Wicker” brand) and highly specialised seating solutions (Consolor). This focus suggests deep expertise in these specific areas. Their news section also highlights powerchair football, reinforcing their specialisation in mobility devices.
• Competitors (e.g., CareCo, Mobility Solutions UK, Ability Superstore): Often offer a broader range of mobility products, including:
  • Mobility Scooters: Very prominent for many competitors, often with vast selections.
  • Adjustable Beds & Furniture: Common offerings for home accessibility.
  • Daily Living Aids: Items like grab rails, commodes, dressing aids, and kitchen aids are standard fare for many large mobility retailers.
  • Stairlifts: Another significant product category for some competitors.

While Ross Care likely stocks some general mobility aids in its retail stores, its website’s emphasis is clearly on wheelchairs and specialist seating, which could be a pro for those with specific, complex needs in these areas, but a con for those looking for a one-stop shop for all mobility solutions.

Online Experience and Pricing Transparency

• Ross Care: The website, as noted, lacks transparent online pricing and a comprehensive product catalogue for retail customers. This necessitates direct contact or an in-store visit for detailed product information and costs.
• Competitors (e.g., Ability Superstore, UK Mobility Healthcare, CareCo): Typically offer robust e-commerce platforms with clear product categories, specifications, images, and, crucially, visible pricing. This allows for easy online browsing, comparison, and direct purchase, catering to the modern consumer who prefers self-service.

This difference means that while Ross Care provides a service-oriented gateway for NHS users, private buyers might find the shopping experience on competitor sites more streamlined and immediate if they are looking to compare and buy online.

Ethical Alignment

From an Islamic ethical standpoint, all major providers in the mobility aid sector, including Ross Care and its competitors, are fundamentally aligned. Their core business is to provide essential equipment that improves the lives of individuals with disabilities, which is highly encouraged. There are no inherent ethical red flags related to the products themselves (e.g., no gambling, interest-based products, or impermissible items). Therefore, the choice between Ross Care and its competitors would be based purely on factors like service model, product range, price, and customer service experience, rather than ethical concerns about the nature of the business itself.

FAQ

What is rosscare.co.uk?

Rosscare.co.uk is the official website for Ross Care, a prominent UK provider of mobility solutions, primarily specialising in NHS Wheelchair Services, retail sales of bespoke wheelchairs, and specialist seating systems like Consolor.

Does Ross Care provide services for the NHS?

Yes, Ross Care is a significant provider of NHS Wheelchair Services across various locations in the UK, facilitating the assessment, provision, and maintenance of wheelchairs for eligible individuals through the National Health Service.

Where are Ross Care’s physical retail stores located?

Ross Care has physical retail stores located in Sheffield (operating under the “Wicker Independent Living” brand) and Ellesmere Port, where customers can view products and receive in-person consultations.

Can I buy mobility products directly from rosscare.co.uk online?

Based on the website, a comprehensive online product catalogue with direct purchasing options and visible pricing for retail customers is not prominently displayed. It seems purchasing typically involves an in-store visit or direct inquiry.

Does Ross Care offer specialist wheelchair seating?

Yes, Ross Care highlights its provision of “Consolor Specialist wheelchair seating, mobility systems and other rehabilitation products,” which suggests a focus on advanced and often customised seating solutions.

How do I contact Ross Care for NHS Wheelchair Services?

You can find contact details for your local Ross Care NHS Wheelchair Service by clicking on the “Find Your Local Contact” or “View Locations” links on the rosscare.co.uk homepage.

Are the products sold by Ross Care ethical from an Islamic perspective?

Yes, the products and services offered by Ross Care, which focus on mobility aids and rehabilitation equipment for individuals with disabilities, are entirely permissible and highly commendable from an Islamic ethical standpoint, as they assist those in need.

Does Ross Care provide home delivery for their products?

The website doesn’t explicitly state details about home delivery for retail purchases. It’s best to inquire directly with their retail stores or customer service about delivery options for specific products.

Does Ross Care offer repairs or maintenance for mobility equipment?

For equipment provided through NHS Wheelchair Services, Ross Care typically provides maintenance and repairs as part of their NHS contract. For privately purchased equipment, it’s advisable to inquire directly about their after-sales service and repair options.

What kind of news and community involvement does Ross Care engage in?

Ross Care’s news section highlights their support for various community initiatives, including partnerships with charities like Whizz-Kidz, donations to accessible technology events like Hackcessible, and sponsorships of inclusive sports like Powerchair Football.

How do I cancel an NHS Wheelchair Service agreement with Ross Care?

To cancel an NHS Wheelchair Service agreement, you should contact your local NHS Wheelchair Service provider directly, as they manage the overall service agreement, not Ross Care as a standalone commercial entity.

Can I get a refund if I buy a product from Ross Care’s retail store?

Refunds for retail purchases would be subject to Ross Care’s specific returns policy. It’s best to review the terms provided at the time of purchase or contact the retail store directly to understand their return and exchange policies.

Are there any recurring subscription fees associated with Ross Care’s services?

No, Ross Care does not appear to offer traditional recurring subscription services for its mobility products. Any payments would be for one-off purchases or as part of an NHS-funded service agreement.

What are some alternatives to rosscare.co.uk for mobility aids in the UK?

Key alternatives include CareCo, Mobility Solutions UK, Ability Superstore, NRS Healthcare, and UK Mobility Healthcare, all offering a wide range of mobility products and daily living aids.

Does Ross Care offer custom-built wheelchairs?

Yes, the website mentions the “Wicker brand” being “synonymous with excellence in the sale of bespoke wheelchairs,” indicating their provision of custom-built or highly tailored wheelchair solutions.

Is rosscare.co.uk a trustworthy website?

Based on its clear association with NHS Wheelchair Services, physical retail presence, and community involvement, rosscare.co.uk appears to be a legitimate and trustworthy website for mobility solutions.

Why doesn’t rosscare.co.uk show prices online?

Pricing is likely not shown online because they primarily deal with NHS-funded services, and bespoke or specialist items require individual assessment and quotation due to their customised nature.

How can I get a quote for a specific product from Ross Care?

To get a quote for a specific product, it is best to visit one of their retail stores in Sheffield or Ellesmere Port, or contact them directly via phone or email for a consultation.

Does Ross Care offer products for daily living beyond wheelchairs?

While their website prominently features wheelchairs and seating, their retail stores may stock a wider range of daily living aids. It’s best to inquire directly or visit a store for full product availability.

Is Ross Care involved in any charities for mobility?

Yes, Ross Care supports the Whizz-Kidz Collective, a charity dedicated to improving the lives of children and young people who use wheelchairs, as highlighted in their news section.