sharkclean.co.uk FAQ

How do I register my Shark guarantee on sharkclean.co.uk?

If you purchase your Shark product directly from sharkclean.co.uk, your warranty is automatically registered, so there’s nothing further you need to do. If you buy from another retailer, you must register your product within 28 days of purchase via the product registration section on the website.

Is delivery free on sharkclean.co.uk?

Yes, delivery is free on all main unit orders over £30. For orders under £30, a delivery charge of £3.50 will apply. Parts and accessories are delivered by Royal Mail 2nd Class & Evri, and their specific delivery terms may differ.

What is the delivery time frame for orders from sharkclean.co.uk?

Sharkclean.co.uk offers fast delivery 7 days a week for main units. You will receive order updates and tracking, including a 1-hour delivery time slot, by providing your phone number or email at checkout. Please note, next day and weekend deliveries may not be available in all postcode areas.

Can I return a product purchased from sharkclean.co.uk?

Yes, sharkclean.co.uk offers a 30-day free returns policy on main units. You can initiate a return by logging into your “My Account” section, viewing your orders, and following the return instructions. Best EV Charger Services Like ascent-energy.co.uk

How do I return an item to sharkclean.co.uk?

To return an item, log into “My Account,” find the relevant order, click ‘Return,’ and follow the on-screen instructions. You’ll receive an email with a link to download your return label. Box up your return, attach the label, and take it to a DPD pick-up shop.

What types of products does sharkclean.co.uk sell?

Sharkclean.co.uk sells a wide range of home cleaning and personal care appliances, including upright, cordless, corded stick, handheld, and robot vacuum cleaners, carpet and spot cleaners, hard floor cleaners, steam mops, air purifiers, hair dryers, hair stylers, hot brushes, and LED face masks.

Does sharkclean.co.uk offer finance options?

Yes, sharkclean.co.uk offers 0% finance on baskets over £99 and a “Pay-in-3” option with Klarna. Both are subject to status, and Klarna’s Pay in 3 is an unregulated credit agreement, with warnings about potential negative financial impact if payments are late.

Is sharkclean.co.uk a legitimate website?

Yes, sharkclean.co.uk is a legitimate website. It is the official UK online store for Shark products, owned by SharkNinja Operating LLC, registered since 2010, and uses secure payment protocols.

Are the products on sharkclean.co.uk covered by a warranty?

Yes, products purchased from sharkclean.co.uk come with an up to 5-year guarantee. The exact duration may vary by product, so it’s advisable to check product details for specifics. ascent-energy.co.uk Trustpilot Reviews Overview

Where can I find customer support for sharkclean.co.uk?

You can find customer support by clicking the “Customer Care” link on the homepage, which leads to their dedicated support portal at support.sharkclean.co.uk/hc/en-gb. This portal likely contains FAQs, troubleshooting guides, and contact options.

What is Klarna’s Pay in 3 on sharkclean.co.uk?

Klarna’s Pay in 3 allows you to split your purchase cost into three interest-free instalments. You pay the first instalment at checkout, and the remaining two are collected automatically every 30 days. It’s an unregulated credit agreement, and late payments can affect your credit status.

How can I check sharkclean.co.uk Trustpilot reviews?

There is a direct link to sharkclean.co.uk’s Trustpilot page on their homepage. Clicking this link will take you to uk.trustpilot.com/review/sharkclean.co.uk where you can view independent customer reviews and ratings.

Does sharkclean.co.uk sell accessories and spare parts?

Yes, while not always a primary navigation item on the homepage, sharkclean.co.uk is the official source for genuine Shark accessories and replacement parts. These are typically found via searching the site or looking at specific product pages.

Can I get next-day delivery from sharkclean.co.uk?

Next-day delivery is generally offered for main units, but it’s important to note that it, along with weekend deliveries, might not be available in all postcode areas. You can find a list of excluded postcodes via the “More Info” link in the delivery section. ascent-energy.co.uk Terms & Conditions Summary

Is my payment information safe on sharkclean.co.uk?

Yes, sharkclean.co.uk uses SSL (Secure Sockets Layer) encryption to protect your personal and payment information during transactions. This is indicated by “https://” in the website address.

What is the policy for cancelling a sharkclean.co.uk order?

The homepage text does not explicitly detail an order cancellation policy. Typically, you would need to contact customer care as soon as possible after placing an order to inquire about cancellation before it is dispatched.

Does sharkclean.co.uk have a physical store in the UK?

Sharkclean.co.uk is the official online store for Shark products in the UK. The website text does not indicate the presence of physical retail stores. Products are sold directly online or through other retailers.

How does the 5-year guarantee work if I buy from another retailer?

If you purchase a Shark product from a retailer other than sharkclean.co.uk, you must register your product on the sharkclean.co.uk website within 28 days of purchase to activate your guarantee.

What should I do if I have a problem with my Shark product bought from sharkclean.co.uk?

If you encounter an issue with your Shark product, you should visit the “Customer Support” section accessible via the “Customer Care” link. This portal will guide you through troubleshooting or contacting their support team for assistance. My Experience with ascent-energy.co.uk

Does sharkclean.co.uk offer international shipping?

Based on the .co.uk domain and the UK-specific delivery terms (e.g., DPD pick-up shops, BFPO exclusions), sharkclean.co.uk primarily serves the United Kingdom market and does not appear to offer international shipping.