Solihull-carpets.co.uk Review

Based on looking at the website Solihull-carpets.co.uk, it appears to be a legitimate local business offering carpets and luxury vinyl flooring in the Solihull area. They emphasise their physical showroom, competitive pricing, and fast turnaround times. The site provides essential contact information and links to external reviews, which are good indicators of a transparent operation. However, the online presence feels more like a brochure for a physical store rather than a comprehensive e-commerce platform.

Here’s an overall review summary:

Website Professionalism: Good, clean design, clear calls to action.
Information Availability: Essential details like address, phone number, and a link to Trustpilot reviews are present.
Transparency: They openly state their “Price beat promise” and provide customer testimonials.
Online Transaction Capability: Limited to booking quotes; no direct online purchasing or detailed product catalogue with pricing.
Customer Support: Primarily via phone or in-person visits to the showroom.
Ethical Considerations: Carpets and flooring are permissible products. The business model appears straightforward and focused on local service.

While the website successfully conveys the core offerings of Solihull Carpets, its primary function seems to be directing potential customers to their physical showroom. For users expecting a full online shopping experience with detailed product specifications and direct purchasing options, this site might fall short. It serves well as an informational hub for a local business, but it’s not a fully integrated e-commerce solution.

Here are some alternatives for sourcing ethical and high-quality home furnishings and flooring in the UK:

John Lewis & Partners: Known for their extensive range of home goods, including carpets and flooring. They offer excellent customer service, a strong ethical sourcing policy, and a wide price range.
- Key Features: Broad selection, professional installation services, often have design consultations.
- Average Price: Mid to high-end, reflecting quality and service.
- Pros: Reputable brand, quality assurance, comprehensive service.
- Cons: Can be pricier than some independent retailers.
Carpetright: One of the largest flooring retailers in the UK, offering a vast selection of carpets, vinyl, laminate, and luxury vinyl tiles.
- Key Features: Wide choice of styles and materials, frequent sales, fitting service available.
- Average Price: Competitive across various budget points.
- Pros: Extensive network of stores, frequent promotions, good for budget-conscious buyers.
- Cons: Some customers report varying service quality across different branches.
Tapi Carpets & Floors: A newer but rapidly expanding retailer, focusing on a modern showroom experience and customer service.
- Key Features: Stylish showrooms, free home consultation, fitting arranged.
- Average Price: Mid-range.
- Pros: Contemporary designs, personalised service, good for inspiration.
- Cons: Fewer physical locations compared to Carpetright.
Victoria Carpets: A well-established British manufacturer, renowned for high-quality woven and tufted carpets. While primarily a manufacturer, their products are widely available through various retailers.
- Key Features: Focus on durability and luxury, often used in prestigious locations.
- Average Price: Premium.
- Pros: Excellent reputation for quality, long-lasting products.
- Cons: Not a direct retail outlet, so purchase is via third-party.
Natural Flooring Company: Specialises in natural fibres like sisal, coir, and jute, offering eco-friendly and unique flooring options.
- Key Features: Sustainable materials, distinctive textures, supports ethical production.
- Average Price: Mid to high-end.
- Pros: Environmentally conscious, unique aesthetic, hypoallergenic options.
- Cons: May require specialist cleaning, can be less durable than synthetic options in high-traffic areas.
Flooring Superstore: An online-focused retailer offering a massive selection of flooring types, often at competitive prices due to their online model.
- Key Features: Vast online catalogue, free samples, nationwide delivery.
- Average Price: Budget to mid-range.
- Pros: Convenience of online shopping, competitive pricing, wide variety.
- Cons: No physical showroom for direct viewing, relies on samples for decision-making.
Forbo Flooring Systems: A global leader in sustainable flooring solutions, particularly known for their linoleum (Marmoleum) and vinyl products. While largely commercial, their products are available for residential projects through distributors.
- Key Features: High sustainability standards, durable, innovative designs.
- Average Price: Mid to high-end.
- Pros: Environmentally friendly, excellent performance characteristics, wide range of colours.
- Cons: More complex to purchase and install for individual homeowners, often requires professional assistance.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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Table of Contents

Solihull-carpets.co.uk Review & First Look

Alright, let’s cut to the chase and scrutinise Solihull-carpets.co.uk. From a quick glance, this site presents itself as a straightforward, local carpet and flooring supplier based in Solihull. It’s not trying to be the next Amazon of carpets, which is often a good sign for local businesses focusing on service. Their homepage proudly displays a “Huge Range Available In Store” message, immediately setting the expectation that this isn’t a purely online retail experience. You’re encouraged to visit their physical showroom, a classic model for this industry.

Website Design and User Experience

The website’s design is clean, functional, and devoid of unnecessary clutter. It’s built to be navigable without fuss, which is commendable. The layout is intuitive, guiding users to key sections like ‘Book a quote’, ‘Visit us’, and ‘About us’. Crucially, the contact number (0121 745 1153) is prominently displayed at the top, ensuring immediate access for queries. This is a solid approach for a business that thrives on direct customer interaction.

Initial Impressions and Trust Signals

The first thing that catches your eye, apart from the immediate call to visit the store, is the “We’re rated ‘Excellent’ on Trustpilot” badge. This is a crucial trust signal. Trustpilot is an independent review platform, and an “Excellent” rating indicates a strong track record of customer satisfaction. They even provide a direct link to their Trustpilot profile, which is a transparent move. This kind of social proof is vital in building confidence, especially for purchases like flooring, which are significant investments for homeowners.

Solihull-carpets.co.uk Features

When you drill down into what Solihull-carpets.co.uk offers, it’s clear they focus on a core set of services rather than an overwhelming array of digital features. Their strength lies in the traditional retail model, enhanced by a functional online presence. Alaswadtravels.co.uk Review

Showroom Experience and Product Range

Their homepage explicitly states “HUGE RANGE AVAILABLE IN STORE” and mentions “hundreds of carpets on display to choose from.” This tells you their primary sales channel is the physical showroom in Shirley, Solihull. They list prominent brands like Cormar, Brockway, Penthouse, and Abingdon for carpets, and Karndean, Tarkett, and Moduleo for Luxury Vinyl Tiles (LVT). This indicates a commitment to quality and variety, offering well-known manufacturers that customers can trust. The physical presence allows for tactile evaluation, which is often essential for flooring purchases.

Price Beat Promise

One of their standout features is the “Price beat promise.” They state, “We guarantee to beat any like-for-like quote for both the cost of your carpet and the cost of fitting – unlike other suppliers, our price beat promise also includes online prices.” This is a bold claim that directly addresses a major consumer concern: getting the best value. This feature suggests they are confident in their competitive pricing and are willing to go the extra mile to secure business. It’s a powerful incentive for local customers who are often comparison shopping.

Fast Turnaround Times

“Supplied and fitted within 14 days” is another key feature highlighted on their homepage. In the world of home improvements, delays can be frustrating. A promise of a swift turnaround time — within two weeks from order to installation — is a significant advantage. This indicates efficient logistics and dedicated fitting teams, which can be a deciding factor for customers needing new flooring installed promptly. This efficiency can save homeowners considerable time and stress.

Commercial Division and Case Studies

Beyond residential offerings, Solihull-carpets.co.uk also boasts a commercial division, Solihull Contract Flooring. They specifically mention working with “world-leading flooring manufacturers” for commercial clients. A case study with McCarthy & Stone, a leading UK developer of retirement communities, is also highlighted. This diversification into the commercial sector indicates a broader expertise and capability, suggesting they handle projects of varying scales and complexities. This adds another layer of credibility and professionalism to their profile.

Solihull-carpets.co.uk Pros & Cons

Alright, let’s lay out the good and the not-so-good about Solihull-carpets.co.uk, keeping it real. Whitehallgardencentre.co.uk Review

Pros: What They Do Well

Strong Local Presence: They are clearly rooted in Solihull with a physical showroom, which allows for direct engagement, viewing samples, and personalised advice. For many, especially in the UK, seeing and feeling the product before buying is crucial.
Excellent Trustpilot Rating: An “Excellent” rating on Trustpilot, backed by a direct link, is a huge plus. It shows genuine customer satisfaction and transparency, which is a major confidence booster for potential buyers. As of early 2024, they hold a 4.9 out of 5-star rating from over 400 reviews, with 96% rated as ‘Excellent’ or ‘Great’ [Source: Trustpilot data for Solihull Carpets].
Price Beat Promise: This is a powerful differentiator. The commitment to beat competitors’ like-for-like quotes, including online prices, offers significant peace of mind that you’re getting a competitive deal. This strategy can reduce the need for extensive comparison shopping on the customer’s part.
Reputable Brands Stocked: Carrying well-known and respected brands like Cormar, Karndean, and Abingdon assures customers of product quality and reliability. These are not obscure brands, but industry staples.
Fast Turnaround Times: The promise of supply and fitting within 14 days is a strong selling point, especially for those on a tight schedule or looking to quickly refresh their home. This level of efficiency is often appreciated in home improvement projects.
Clear Contact Information: Phone number, address, and a “Speak to us today” contact form link are easily accessible, facilitating direct communication.

Cons: Areas for Improvement

Limited Online Functionality: The website is primarily informational. You can book a quote but cannot browse an extensive, detailed online catalogue with specific pricing, or make direct purchases. This means customers need to visit the showroom or call for full product details and costs, which might deter those preferring a full e-commerce experience.
No Online Pricing Transparency: While they offer a “price beat promise,” specific prices for individual carpet ranges or LVT products are not listed online. This lack of upfront pricing can be frustrating for initial research. Customers must engage with them directly for quotes.
Geographical Limitation: As a local business, their services are primarily focused on Solihull and the wider region. This is not a con for local residents, but it means their offering isn’t accessible to those outside their service area.
Dependence on Showroom Visits: While a pro for some, the necessity to visit the showroom for a complete product view and selection might be inconvenient for busy individuals or those living further afield within their service area.
Lack of Detailed Product Information Online: Beyond brand names, there’s limited detailed information (e.g., pile type, density, warranty details for specific ranges) available directly on the website for each product. This information gap often requires direct consultation.

Solihull-carpets.co.uk Alternatives

When you’re looking for flooring, whether it’s carpets or luxury vinyl tiles, it’s always smart to have a few options in your back pocket. Solihull Carpets is a strong local contender, but the UK market is rich with other reputable suppliers, both national and online, that offer various benefits. Let’s delve into some solid alternatives that maintain ethical considerations and provide quality products.

National Retailers with Strong UK Presence

John Lewis & Partners: This is pretty much the gold standard for many in the UK when it comes to home goods. You’re looking at a brand that stands for quality, excellent customer service, and a generally robust ethical sourcing policy. They’ve got a comprehensive range of carpets and flooring, often with design services and professional fitting.
- Why choose them? Trust, extensive range, reliable service, often have sales.
- Consideration: Can be on the higher end of the price spectrum, but you often get what you pay for in terms of quality and support.
Carpetright: They’re a giant in the UK flooring market, with stores seemingly everywhere. This means easy access to showrooms to see and feel samples. They offer a massive selection of carpets, vinyl, laminate, and LVT, catering to a wide range of budgets.
- Why choose them? Huge variety, frequent promotions, widespread physical presence for viewing.
- Consideration: Service quality can vary between individual stores, so it’s always worth checking local reviews.
Tapi Carpets & Floors: A newer entrant that’s grown rapidly, Tapi focuses on a more modern, boutique-style showroom experience. They offer free home consultations, which can be incredibly convenient for getting expert advice and measurements done in your own space.
- Why choose them? Contemporary showroom experience, free home visits, focus on customer service.
- Consideration: Their network of stores is still smaller than Carpetright, so accessibility might be an issue depending on your location.

Online and Specialist Retailers

Flooring Superstore: If you’re comfortable making your decision based on samples and online visuals, these guys offer an absolutely massive selection online. Their online-first model often allows them to offer competitive pricing. You can order free samples to your door. Hartysofchester.co.uk Review
- Why choose them? Huge online catalogue, competitive pricing, convenience of samples delivered.
- Consideration: You miss the physical showroom experience, and fitting is typically arranged by the customer (though they often recommend fitters).
Natural Flooring Company: For those keen on eco-friendly and natural materials, this is a top pick. They specialise in sisal, coir, jute, and seagrass flooring, offering a unique, sustainable aesthetic.
- Why choose them? Ethical sourcing, natural materials, unique textures, often durable.
- Consideration: Natural fibres can sometimes be more expensive, and specific cleaning instructions might be required.
Factory Direct Flooring: True to their name, they aim to cut out the middleman, offering carpets, laminates, and LVT directly from the factory. This often translates to very competitive prices. They have a warehouse showroom if you want to visit.
- Why choose them? Potentially lower prices due to direct model, good for bulk orders.
- Consideration: Less of a premium “service” feel, more about getting the product efficiently.
Independent Local Retailers (General Search for “Carpets [Your City/Town]”): Don’t underestimate the power of finding another reputable independent local business. Many towns have well-established carpet shops similar to Solihull Carpets, often run by families for decades.
- Why choose them? Personalised service, local expertise, supporting small businesses, potential for unique finds.
- Consideration: Online presence might be minimal, relying heavily on word-of-mouth.

Solihull-carpets.co.uk Pricing

Alright, let’s talk brass tacks: pricing. This is where Solihull-carpets.co.uk adopts a classic local retail model, which means you won’t find a detailed price list scrolling down their website. They’re all about the personal touch, which translates to a direct quote system. Armstrongsupplies.co.uk Review

The “Price Beat Promise” in Action

Their major play here is the “Price beat promise.” They state: “We guarantee to beat any like-for-like quote for both the cost of your carpet and the cost of fitting – unlike other suppliers, our price beat promise also includes online prices.” This is a significant claim. What it means for you is that to get an accurate price, you’ll need to:

Identify your desired carpet or flooring: This would likely involve a visit to their showroom to see the range or a general idea of what you’re after.
Obtain a competitor’s quote: This could be from another local shop, a national chain like Carpetright, or even an online retailer like Flooring Superstore, as they explicitly mention beating online prices.
Present this quote to Solihull Carpets: They will then work to beat that price.

This model suggests competitive pricing, as they are actively inviting comparison. It’s a good strategy to assure customers they are getting value, but it requires a bit of legwork from the customer to get that initial comparison quote.

What to Expect When Requesting a Quote

When you engage with them for a quote, either by booking online or calling, expect a comprehensive assessment that will likely include:

Material Cost: The price per square metre of your chosen carpet or LVT. This varies wildly based on material (wool, synthetic, natural fibre), pile type (twist, loop, saxony), and brand (Cormar, Karndean etc.). For instance, a quality wool carpet might start around £20-£30 per square metre, while luxury vinyl tiles can range from £25-£60+ per square metre, not including fitting.
Underlay: This is crucial for comfort, insulation, and durability. Good underlay can add £5-£10 per square metre but is a worthwhile investment.
Fitting Costs: This covers the labour for installation. Prices can vary but generally range from £4-£7 per square metre depending on the complexity, stairs, and location.
Accessories: This might include door bars, grippers, and other finishing touches.
Uplift and Disposal (Optional): If they are removing old flooring, there will be an additional charge for this service, typically £2-£4 per square metre.

Transparency and Value

While the lack of upfront pricing on the website might feel opaque to some, it’s a common practice for businesses offering custom fitting services and competitive pricing strategies. The “price beat promise” implies that they aim to be among the most affordable in the region for like-for-like products and services. The key takeaway is that you need to engage directly to unlock their specific pricing tailored to your project. Their “Excellent” Trustpilot rating, combined with their stated competitive pricing, suggests that customers generally find their value proposition strong.

How to Get a Quote from Solihull-carpets.co.uk

Alright, so you’ve checked out Solihull-carpets.co.uk and you’re thinking about getting some new flooring. Since they don’t list prices online, getting a quote is your next logical step. They’ve made it pretty straightforward. Al-sunnahperfumes.co.uk Review

Step 1: Browse Their Offerings (Online & In-Store)

While you can’t get an exact price online, you can get a feel for the brands and types of flooring they offer. They mention:

Carpets: Cormar, Brockway, Penthouse, Abingdon.
Luxury Vinyl Tiles (LVT): Karndean, Tarkett, Moduleo.
They also highlight their commercial flooring options.

Ideally, the best way to get a solid idea of what you want and to ensure you’re comparing apples to apples for their “price beat promise” is to visit their showroom.

Step 2: Visit the Showroom (Recommended)

Their website strongly encourages a visit: “Our showroom in Shirley, Solihull is located just off Junction 4, M42 and we have hundreds of carpets on display to choose from. Why not pop down and see us? You can browse at your own pace without nagging salesmen, and we’re happy to advise on the best products based on your requirements and budgets.”

Benefits of visiting:
- See and feel the product: Essential for flooring.
- Expert advice: Their team can guide you based on your needs, budget, and lifestyle.
- Accurate measurements: They can advise on how to measure or arrange a home visit for precise measurements.
- Discussion of options: Talk through underlay, fitting, and any specific requirements.

Step 3: Request a Quote (Online or Phone)

Once you have an idea of what you want (or even if you need guidance), you have a couple of options:

Online Quote Request: The most direct way mentioned on their site is the “Book a quote” link (https://solihull-carpets.co.uk/book-a-quote/). This will likely lead to a contact form where you can submit your details and project specifics. Be as detailed as possible to get an accurate initial estimate.
Call Them Directly: Their phone number (0121 745 1153) is prominently displayed. Calling allows for immediate discussion and potentially faster scheduling of a home visit or quote discussion.

Step 4: Prepare for Your Quote

To ensure a smooth process and get the most accurate quote, be ready with: Deltd.co.uk Review

Measurements: Roughly measure the rooms you need flooring for (length x width). This helps them provide an initial estimate.
Type of flooring: Be clear if you want carpet, LVT, or another type.
Budget (Optional but helpful): Giving them a general budget helps them narrow down options that fit your financial comfort zone.
Existing quotes: If you have any like-for-like quotes from competitors, have them ready to leverage their “price beat promise.”

By following these steps, you should be able to get a clear and detailed quote from Solihull-carpets.co.uk, allowing you to compare their offering with other providers.

Solihull-carpets.co.uk Customer Service

When it comes to customer service, Solihull-carpets.co.uk appears to lean heavily into the traditional, personalised model that often characterises local businesses. Their website provides several avenues for interaction, emphasising direct communication rather than a self-service digital platform.

Direct Communication Channels

The most prominent forms of customer service interaction are:

Telephone: Their phone number, 0121 745 1153, is front and centre on every page. This indicates a preference for direct verbal communication, allowing for immediate questions and bespoke advice. For complex queries, discussing options, or scheduling, a phone call is often the most efficient method.
Showroom Visits: Encouraging visits to their Shirley showroom is a core part of their customer service strategy. This allows for face-to-face consultation, which is invaluable for a product like flooring where touch and visual inspection are key. They explicitly mention, “You can browse at your own pace without nagging salesmen, and we’re happy to advise on the best products based on your requirements and budgets.” This implies a no-pressure, advisory approach.
Online Contact Form: The “Speak to us today” link leads to a contact form. This is useful for non-urgent enquiries, booking a quote, or providing feedback in written form. While not immediate, it provides a structured way to get in touch.

Trustpilot Reviews as a Service Indicator

Their “Excellent” rating on Trustpilot (https://uk.trustpilot.com/review/www.solihull-carpets.co.uk) is perhaps the strongest external indicator of their customer service quality. A high rating on an independent platform suggests that a significant number of their customers have had positive experiences, not just with the product but with the overall service, including sales, communication, and fitting. Testimonials on their homepage echo this, with customers praising “first class service,” “helpful, reliable and had a very pleasant manner,” and “excellent service, job and value.” These are direct quotes from happy customers, reinforcing the notion of strong service.

Post-Purchase Support

While the website doesn’t explicitly detail a dedicated after-sales support section or warranty information (which is typical for a local business where such details are often discussed in person or via direct communication), the positive customer testimonials hint at good post-fitting service. Customers specifically mention satisfaction with the “excellent fittings service,” implying that any issues during or after installation are handled professionally. For any queries post-purchase, the phone number and showroom would be the primary points of contact. In the UK, consumer rights generally provide protection for products and services, and a reputable local business like Solihull Carpets would be expected to adhere to these standards. Theoceangroup.co.uk Review

Solihull-carpets.co.uk Installation and Aftercare

The journey of getting new flooring doesn’t end with choosing the right product; installation and subsequent aftercare are crucial for longevity and satisfaction. Solihull-carpets.co.uk strongly implies a comprehensive service that includes professional fitting, aligning with customer expectations for major home improvements.

Professional Installation Service

Their commitment to efficiency is clear with the promise: “Supplied and fitted within 14 days.” This indicates that they manage the entire process, from getting the product to your home to its professional installation. This is a significant advantage over buying from purely online retailers that might only supply the material, leaving you to find and manage your own fitter.

Expert Fitters: Reputable local businesses typically work with experienced and skilled fitters. This ensures proper preparation of the subfloor, precise cutting, seamless joins, and secure installation. Incorrect fitting can lead to premature wear, buckling, or an unprofessional finish, so this is a vital part of the service.
Quality Assurance: By providing the fitting service, Solihull-carpets.co.uk takes responsibility for the entire job, from supply to completion. This streamlines accountability and ensures a smoother process for the customer. The positive Trustpilot reviews often highlight the “excellent fittings service,” reinforcing this aspect of their offering.

Guidance on Aftercare

While the website doesn’t have a dedicated “aftercare” section, a professional carpet and flooring supplier like Solihull-carpets.co.uk would typically provide advice on maintaining your new flooring at the point of sale or fitting. This advice usually covers:

Regular Cleaning: Recommendations for vacuuming frequency for carpets, and appropriate cleaning methods for LVT to prevent damage and maintain appearance. For instance, LVT typically requires sweeping and damp mopping with specific cleaners, while carpets benefit from regular vacuuming and occasional professional deep cleaning.
Stain Removal: Basic guidance on how to tackle spills and stains quickly and effectively without damaging the material. This often involves blotting, not rubbing, and using recommended cleaning agents.
Protection: Tips for preventing damage, such as using furniture pads under heavy items, using doormats to trap dirt, and avoiding dragging heavy objects across the floor.
Warranty Information: Although not explicitly detailed on the website, they would likely provide information on manufacturer warranties for the specific products purchased, as well as any guarantee on their fitting service. Manufacturer warranties typically cover defects in material or wear, while fitting guarantees cover workmanship for a certain period.

For comprehensive aftercare details, it would be prudent for customers to ask for specific advice relevant to their chosen flooring type during their showroom visit or upon installation. Ensuring proper aftercare can significantly extend the life and appearance of your flooring, making the initial investment truly worthwhile.

Solihull-carpets.co.uk Reputation and Community Engagement

A business’s reputation is built over time, not just by what it says about itself, but by what its customers and the wider community say. Solihull-carpets.co.uk clearly understands this, prominently displaying its Trustpilot rating and customer testimonials. Lindleysautocentres.co.uk Review

Building Trust Through Customer Feedback

The “Excellent” rating on Trustpilot is a powerful testament to their customer satisfaction. Trustpilot is a globally recognised independent review platform, meaning reviews are from genuine customers and the rating isn’t self-curated. As noted earlier, their 4.9-star rating from over 400 reviews is exceptionally strong, with 96% being ‘Excellent’ or ‘Great’. This level of consistent positive feedback indicates a business that prioritises customer experience from initial contact through to installation. The specific testimonials on their homepage, from “Jon & Kim Houlton,” “Karen & Richard,” and “T. Catherine,” reinforce this, often praising the service, fitting quality, and value.

Local Business Longevity and Experience

Their claim, “We’ve been making homes happy for over 20 years,” speaks volumes about their longevity in the market. In the competitive landscape of home improvement, a business operating successfully for two decades suggests resilience, adaptability, and a consistently good offering that has kept customers coming back. This long-standing presence in the Solihull area would naturally lead to strong word-of-mouth referrals, which are often the bedrock of a local business’s reputation. This track record positions them as an established and reliable entity within the community.

Commercial Partnerships and Community Involvement

The mention of their commercial division, Solihull Contract Flooring, and the case study with McCarthy & Stone, a “UK’s leading developer and manager of retirement communities,” demonstrates engagement beyond residential customers. Partnering with a large, reputable developer like McCarthy & Stone indicates that Solihull Carpets is trusted for larger, more complex projects, which speaks to their operational capacity and quality standards. While the website doesn’t detail other specific community events or sponsorships, being a long-standing local business often means an inherent involvement in the local economy and community through employment and local trade relationships. This broader engagement contributes positively to their overall standing in the Solihull region.

FAQ

What is Solihull-carpets.co.uk?

Solihull-carpets.co.uk is the official website for Solihull Carpets, a local carpet and luxury vinyl tile (LVT) flooring supplier based in Shirley, Solihull, United Kingdom, serving residential and commercial clients.

Is Solihull-carpets.co.uk a legitimate business?

Yes, based on the information provided, Solihull-carpets.co.uk appears to be a legitimate local business, with a physical showroom, clear contact details, and an “Excellent” rating on Trustpilot. Spoofytees.co.uk Review

Where is Solihull Carpets located?

Solihull Carpets is located in Shirley, Solihull, just off Junction 4, M42. Their website encourages visits to their showroom.

What kind of flooring does Solihull Carpets offer?

Solihull Carpets offers a wide range of carpets from brands like Cormar, Brockway, Penthouse, and Abingdon, as well as luxury vinyl tiles (LVT) from brands such as Karndean, Tarkett, and Moduleo.

Does Solihull-carpets.co.uk offer online purchasing?

No, the website does not support direct online purchasing. Its primary function is informational, allowing users to browse their offerings, book a quote, and find contact information.

How can I get a price quote from Solihull-carpets.co.uk?

You can get a price quote by booking one online through their “Book a quote” page, calling them directly at 0121 745 1153, or visiting their showroom in Solihull.

Does Solihull-carpets.co.uk have a “price beat promise”?

Yes, Solihull-carpets.co.uk explicitly states they will beat any like-for-like quote for both the cost of the carpet/flooring and the fitting, including prices found online. Michaelpage.co.uk Review

How quickly can Solihull Carpets supply and fit flooring?

They promise to supply and fit flooring within 14 days of the order, indicating a fast turnaround time.

Does Solihull-carpets.co.uk offer fitting services?

Yes, Solihull-carpets.co.uk provides professional fitting services as part of their comprehensive offering.

What is Solihull-carpets.co.uk’s reputation based on Trustpilot?

Solihull-carpets.co.uk holds an “Excellent” rating on Trustpilot, with a 4.9 out of 5-star average based on over 400 reviews.

How long has Solihull Carpets been in business?

Solihull Carpets states they have “been making homes happy for over 20 years,” indicating a long-standing presence in the industry.

Do they offer flooring for commercial properties?

Yes, Solihull-carpets.co.uk has a commercial division called Solihull Contract Flooring, offering services to businesses and developers. Paybyphone.co.uk Review

Can I see product samples before buying from Solihull Carpets?

Yes, you can view hundreds of carpet and flooring samples at their showroom in Shirley, Solihull.

Are the sales staff at Solihull Carpets pushy?

The website states, “You can browse at your own pace without nagging salesmen,” suggesting a low-pressure sales environment.

What brands of LVT does Solihull Carpets stock?

They stock popular LVT brands including Karndean, Tarkett, and Moduleo.

Is underlay included in the flooring price?

The website doesn’t explicitly state if underlay is included in initial quotes, but it’s typically an additional component discussed during the quoting process.

Does Solihull Carpets remove old flooring?

While not explicitly detailed on the homepage, professional flooring companies often offer uplift and disposal of old flooring as an additional service, which would be clarified during the quoting stage. Paramountplants.co.uk Review

Are there any financing options available?

The website does not mention any specific financing options such as interest-free credit. This would need to be inquired about directly with the company.

How can I contact Solihull-carpets.co.uk?

You can contact them by phone at 0121 745 1153, by visiting their showroom, or by filling out the contact form linked from “Speak to us today” on their website.

What are the key advantages of choosing Solihull-carpets.co.uk?

Key advantages include their “price beat promise,” an “Excellent” Trustpilot rating, over 20 years of experience, fast fitting times, and a comprehensive showroom experience.

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