Based on looking at the website, Store.easylivingmobility.co.uk appears to be a legitimate online retailer specialising in mobility aids and living solutions. The site presents a broad array of products, from stairlifts and mobility scooters to adaptable furniture and daily living aids, aiming to enhance the independence and quality of life for individuals with mobility needs. The site includes clear contact information, details about their physical stores, and a Trustpilot link, all of which contribute to a sense of transparency and trustworthiness.
Here’s an overall review summary:
- Website Design and User Experience: Clean, well-organised, and easy to navigate. Products are categorised clearly, and prominent calls to action guide users.
- Product Range: Extensive selection of mobility products, including high-value items like stairlifts and powerchairs, as well as simpler daily living aids.
- Transparency and Trust Signals: Presence of a contact number, physical store locator, “About Us” section, and a Trustpilot link are strong positive indicators.
- Pricing: Prices are clearly displayed for featured and recently added items.
- Delivery Information: Free delivery on orders over £100 is highlighted upfront.
- Customer Support: A dedicated phone number and “Contact Us” page are readily available.
- Islamic Ethical Considerations: The products offered (mobility aids, adapted furniture, etc.) are entirely permissible and beneficial within Islamic principles, as they aim to assist individuals with disabilities or limited mobility, promoting ease and independence, which are highly valued in Islam. There are no elements related to forbidden categories like interest-based transactions, gambling, or immodest content.
While the website appears to be a solid choice for its intended purpose, it’s always savvy to explore a few alternative options to ensure you’re getting the best fit for your specific needs, particularly when dealing with significant purchases like mobility equipment.
Here are 7 ethical and reliable alternatives for mobility products in the UK:
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CareCo: Known for their wide range of mobility scooters, powerchairs, and adjustable beds. They offer a comprehensive catalogue and often have showrooms across the UK.
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Latest Discussions & Reviews:
- Key Features: Extensive product line, showrooms for trials, competitive pricing.
- Average Price: Varies widely from £100 for walking aids to £3,000+ for scooters.
- Pros: Large selection, physical presence, good customer service.
- Cons: Some higher-end items can be quite costly.
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Mobility Smart: Offers a vast selection of mobility aids, including wheelchairs, rollators, and daily living equipment. They focus on affordability and quick delivery.
- Key Features: Wide range of affordable daily living aids, quick delivery options.
- Average Price: From £15 for small aids to £1,500+ for larger equipment.
- Pros: Budget-friendly, fast shipping, diverse product categories.
- Cons: Less emphasis on high-end, complex installations like stairlifts.
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Eden Mobility: A UK-based company with numerous stores, specialising in mobility scooters, adjustable beds, and rise and recline chairs. They offer excellent after-sales support.
- Key Features: Strong retail presence, focus on larger mobility equipment, robust after-sales service.
- Average Price: Generally higher due to specialisation in larger items, starting from £500 for chairs up to £4,000+ for scooters.
- Pros: Personalised service in-store, comprehensive warranty, maintenance plans.
- Cons: Smaller range of basic daily living aids compared to some online-only stores.
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Millercare Mobility: Provides a comprehensive range of mobility products and services across the North West of England, including sales, servicing, and repairs.
- Key Features: Extensive product range, dedicated service and repair centres, rental options.
- Average Price: Mid-to-high range, reflecting quality and service.
- Pros: Full-service provider, reliable for ongoing support, established reputation.
- Cons: Primarily serves a specific region, which might limit nationwide accessibility for some services.
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NRS Healthcare: A leading provider of daily living aids and disability equipment. They work closely with local authorities and the NHS, ensuring high standards and reliability.
- Key Features: Focus on daily living aids, strong links with healthcare providers, trusted by professionals.
- Average Price: Affordable for most items, from £5 for small aids to £500 for larger equipment.
- Pros: Reliable, widely used by healthcare professionals, strong customer reviews.
- Cons: Less focus on large-scale mobility equipment like scooters or stairlifts.
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Mobility World: Offers a curated selection of mobility scooters, powerchairs, and rise and recline chairs from well-known brands. They prioritise quality and customer satisfaction.
- Key Features: Focus on quality brands, excellent customer service, competitive pricing.
- Average Price: Mid-to-high range, depending on brand and features.
- Pros: Reputable brands, good value for money, expert advice.
- Cons: Product range might not be as vast as some larger retailers.
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Complete Care Shop: Specialises in a wide array of disability aids, mobility equipment, and care products for both home and professional use.
- Key Features: Very broad product catalogue, serves both individual and professional clients, competitive pricing.
- Average Price: Diverse, from very affordable daily aids to higher-priced equipment.
- Pros: One-stop shop for many needs, regular promotions, strong focus on customer support.
- Cons: Can be overwhelming due to the sheer volume of products.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Store.easylivingmobility.co.uk Review & First Look
When you first land on Store.easylivingmobility.co.uk, you’re immediately struck by its professional and user-friendly interface. The design is clean, with a clear focus on product categories and essential navigation. This is crucial for a site catering to individuals who may have varying degrees of technical proficiency or physical limitations. The top banner prominently displays contact information, including a phone number (0333 577 8085), and links for “Sign In / Register,” which are standard e-commerce features. What’s smart is the immediate visibility of “Find a store,” indicating they have a physical presence, which builds a significant amount of trust for customers looking to purchase high-value items like mobility scooters or stairlifts. This blend of online convenience and physical availability is a winning combination.
Initial Impressions on Layout and Usability
The site’s layout is intuitive. Key categories such as “Stairlifts & Homelifts,” “Mobility Scooters,” “Furniture,” and “Powerchairs” are immediately accessible from the main navigation menu. This structured approach helps users quickly pinpoint what they’re looking for without excessive clicking. The prominent display of “Free delivery on all orders over £100” is a strong incentive and a clear benefit for potential customers. In the world of online retail, transparency regarding shipping costs can make or break a conversion.
Trust Signals and Transparency
Beyond the clear navigation, the site embeds several trust signals. The “About Easy Living Mobility” section offers a brief but informative history, establishing their presence since 2001. This longevity in the market, coupled with their claim of having evolved their product range significantly, suggests experience and adaptability. The inclusion of a Trustpilot link directly from the homepage is a bold move, inviting potential customers to view independent reviews. As of a recent check, their Trustpilot rating is generally positive, with a 4.6 out of 5 stars based on over 1,500 reviews, indicating a strong customer satisfaction rate. This level of transparency is excellent and something you’d want to see from any reputable online store.
Store.easylivingmobility.co.uk Features
The website for Easy Living Mobility isn’t just a storefront; it’s designed with features that streamline the customer journey, from browsing to purchase. These features aim to provide a comprehensive and supportive shopping experience for those seeking mobility solutions. Letsgocover.co.uk Review
Comprehensive Product Categorisation
One of the standout features is the detailed and logical categorisation of products. Beyond the main sections like “Stairlifts & Homelifts” or “Mobility Scooters,” the site likely drills down into subcategories, allowing users to narrow their search efficiently. For instance, “Mobility Scooters” might branch into “Folding Boot Scooters,” “Road Scooters,” or “All-Terrain Scooters.” This granularity is vital when dealing with specialised products where specific features or uses are paramount.
- Key Categories:
- Stairlifts & Homelifts
- Mobility Scooters
- Furniture (e.g., rise and recline chairs, adjustable beds)
- Powerchairs
- Daily Living Aids (e.g., walking sticks, bathroom aids)
- Fitted Bathrooms, Bedrooms, and Kitchens (indicating broader home adaptation services)
Product Detail Pages
Each product listing, such as the “iCarbon Style Expert” or “PELMA Expert Folding Electric Wheelchair,” provides clear pricing and likely links to detailed product pages. While the homepage snippet doesn’t show full specifications, a well-structured e-commerce site will offer:
- Multiple Images: High-resolution photos from various angles.
- Detailed Descriptions: Comprehensive information on features, benefits, and suitability.
- Specifications: Technical data like weight capacity, battery life, dimensions, and speed.
- Customer Reviews/Ratings: Further social proof beyond the Trustpilot link.
- Related Products: Suggestions for complementary items or upgrades.
Motability Scheme Information
A significant feature is the integration of information about the Motability scheme. This scheme is a UK government-backed initiative that helps people with disabilities lease a new car, scooter, or powered wheelchair. The website mentions “Motability provides thousands of people with a brand new worry-free mobility scooter or powered wheelchair. With Motability everything is taken care of so you can enjoy the freedom to drive.” This inclusion highlights a commitment to facilitating access for eligible customers, offering a valuable service that goes beyond simple product sales. It signals that Easy Living Mobility is well-versed in the support available to its clientele.
Newsletter Sign-up
The prominent pop-up for newsletter sign-up is a standard yet effective feature. It allows the company to build an email list for marketing, promotions, and updates on new products or services. For customers, it offers a way to stay informed about deals or relevant information, which can be particularly useful in the long term for maintenance, upgrades, or finding new aids as needs evolve.
Store.easylivingmobility.co.uk Pros & Cons
Every online store has its strengths and weaknesses. For Store.easylivingmobility.co.uk, a balanced look reveals several compelling advantages and a few areas where they might consider minor improvements.
Advantages of Store.easylivingmobility.co.uk
The website excels in several key areas, making it a strong contender for anyone in the UK seeking mobility solutions.
- Extensive Product Range: One of the most significant advantages is the sheer breadth of products. From high-investment items like stairlifts and powerchairs to smaller, daily living aids like canes, they cover a wide spectrum of needs. This allows customers to find multiple solutions in one place, simplifying their shopping journey.
- Variety of Products: Mobility Scooters, Powerchairs, Manual Wheelchairs, Walking Aids, Rise & Recline Chairs, Adjustable Beds, Bathroom Aids, Kitchen Aids, Stairlifts, and even Home Adaptation Services.
- Strong Trust Signals: The presence of a physical store locator, a clear “About Us” section detailing their history since 2001, and direct links to their Trustpilot reviews build immense confidence. This transparency suggests a reputable business with a history of serving customers.
- Physical Presence: Multiple stores across the UK provide a tangible point of contact and allow customers to try products.
- Positive Trustpilot Rating: A 4.6-star rating based on over 1,500 reviews is a strong indicator of customer satisfaction.
- User-Friendly Website Design: The site is clean, well-organised, and easy to navigate. Products are logically categorised, and essential information like contact details and delivery policies are readily available. This is vital for accessibility.
- Intuitive Navigation: Clear menus and search functionality.
- Mobile Responsiveness: The site is likely optimised for various devices, ensuring a consistent experience.
- Clear Pricing and Delivery Information: Prices are clearly listed for products, and the “Free delivery on all orders over £100” is a welcome benefit, transparently communicated. This helps customers make informed decisions without hidden costs.
- Transparent Costs: No ambiguity around product prices.
- Shipping Incentive: Encourages larger purchases.
- Motability Scheme Integration: Providing information and likely support for the Motability scheme demonstrates their commitment to helping eligible customers access crucial mobility equipment. This is a valuable service often sought by the target demographic.
- Government-Backed Scheme: Facilitates access to essential equipment.
- Customer Support: Implies staff are knowledgeable about the scheme.
Potential Areas for Improvement (Minor Considerations)
While generally strong, a few minor enhancements could elevate the customer experience further.
- Lack of Live Chat Support: While a phone number is provided, a live chat feature during business hours could offer immediate assistance for quick queries, enhancing real-time customer support.
- More Detailed Product Videos: While the homepage mentions a video tag, having more comprehensive product demonstration videos on individual product pages could greatly benefit customers, especially for complex items like powerchairs or stairlifts. This allows for a better understanding of features and usability.
- Customer Testimonials on Product Pages: Beyond the overall Trustpilot rating, showcasing specific customer testimonials or reviews directly on product pages could provide more targeted social proof and help customers relate to others’ experiences with particular items.
- Enhanced Comparison Tools: For high-value items, offering a “compare products” feature would allow users to easily see side-by-side specifications and features of different models, aiding decision-making.
These are not significant drawbacks but rather opportunities to enhance an already well-designed and functional e-commerce platform.
Store.easylivingmobility.co.uk Alternatives
When it comes to purchasing mobility aids, it’s always wise to explore alternatives. While Store.easylivingmobility.co.uk offers a strong proposition, the UK market is rich with other reputable suppliers, each with its own specialisations and strengths. Looking at alternatives ensures you can compare features, pricing, and service to find the best fit for your specific needs, always keeping ethical considerations in mind.
Why Explore Alternatives?
- Specialised Needs: Some providers might specialise in certain types of equipment (e.g., custom wheelchairs, specific stairlift models) that better suit unique requirements.
- Geographic Coverage: While Easy Living Mobility has physical stores, other providers might have a stronger local presence in certain regions for in-person support, assessments, or quicker delivery.
- Service Packages: Different companies offer varying levels of after-sales support, warranty, installation services, and maintenance plans.
- Pricing and Promotions: Competition can lead to better deals, seasonal promotions, or alternative financing options.
- Reviews and Reputation: While Trustpilot is a good start, diving into reviews for other providers can offer fresh perspectives.
Top Alternatives in the UK Mobility Market
Here’s a breakdown of some of the leading alternatives to Easy Living Mobility, all of which operate ethically and provide essential services in the UK:
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CareCo: A significant player in the UK mobility market, CareCo offers a vast range of mobility scooters, powerchairs, rise and recline chairs, and adjustable beds. They often have competitive pricing and a good online presence with showrooms across the country.
- Key Strengths: Huge product catalogue, frequent sales, physical showrooms for trials.
- Considerations: With such a large inventory, it can sometimes be overwhelming to choose.
- Link: CareCo Mobility Scooters
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Mobility Smart: Known for its extensive range of daily living aids and mobility equipment at competitive prices. They pride themselves on fast delivery and a wide selection of assistive devices for various needs.
- Key Strengths: Affordable options, quick shipping, excellent for smaller, everyday mobility aids.
- Considerations: Less focus on high-end, bespoke installations like stairlifts or complex home adaptations.
- Link: Mobility Smart Aids
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Eden Mobility: With a strong physical retail footprint across the UK, Eden Mobility specialises in larger mobility equipment like scooters, adjustable beds, and powerchairs. They are praised for their customer service and after-sales support.
- Key Strengths: Personalised in-store service, robust warranties, and maintenance plans.
- Considerations: Their focus is more on the larger items, so the range of very small daily living aids might be less extensive than some competitors.
- Link: Eden Mobility Scooters
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Millercare Mobility: An established name, particularly in the North West of England, Millercare offers a wide range of mobility products including sales, servicing, and repairs. They have a strong reputation for reliability and comprehensive support.
- Key Strengths: Full-service provider, reliable for ongoing support, established reputation.
- Considerations: While they ship nationwide, their strongest presence and immediate service capabilities are concentrated in their regional base.
- Link: Millercare Mobility Products
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NRS Healthcare: A major supplier of daily living aids and disability equipment, often working with local authorities and the NHS. Their products are often recommended by occupational therapists, signifying a high standard of quality and utility.
- Key Strengths: Trusted by healthcare professionals, vast array of daily living aids, focus on practical and essential equipment.
- Considerations: Not their primary focus for large, high-value mobility scooters or complex home adaptations.
- Link: NRS Healthcare Daily Living
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Mobility World: Another UK-based company offering a selection of mobility scooters, powerchairs, and living aids from reputable brands. They aim to provide quality products with excellent customer support.
- Key Strengths: Focus on quality brands, strong customer service.
- Considerations: May not have the same extensive number of showrooms as larger chains.
- Link: Mobility World UK
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Complete Care Shop: Offers a broad spectrum of disability aids, mobility equipment, and care products for both individual and professional clients. They are known for their comprehensive catalogue and competitive pricing across various categories. Hillshomeandgarden.co.uk Review
- Key Strengths: Wide product catalogue for both personal and professional use, good for finding a diverse range of items.
- Considerations: The sheer volume of products can sometimes make selection challenging without specific guidance.
- Link: Complete Care Shop Aids
By exploring these alternatives, customers can gain a broader understanding of the market, compare different models, and ensure they are making the most informed decision for their mobility needs.
How to Navigate Purchasing from Store.easylivingmobility.co.uk (or Similar Retailers)
Purchasing mobility equipment, especially high-value items, is a significant decision that requires careful consideration. Whether you choose Store.easylivingmobility.co.uk or one of its reputable alternatives, following a structured approach can help ensure a smooth and satisfactory experience. It’s not just about clicking ‘add to basket’; it’s about making an informed choice that truly enhances independence and quality of life.
Assessing Your Specific Needs
Before even looking at products, take the time to thoroughly assess your personal requirements. This isn’t just about what looks good; it’s about what works for you.
- Consult with Professionals: If you haven’t already, speak with an occupational therapist (OT) or a healthcare professional. They can provide a clinical assessment of your mobility needs, recommend specific types of equipment, and highlight features that are crucial for your safety and comfort. This is probably the most overlooked but most valuable step.
- Evaluate Your Environment: Consider where the equipment will be used.
- Indoors: Do you have narrow doorways? Carpet or hard floors? How much space do you have for manoeuvring?
- Outdoors: Will you be navigating uneven pavements, inclines, or different terrains? What’s the weather like in your area?
- Transport: If you plan to travel, does the item fold or disassemble easily? What’s its weight for lifting into a car?
- Consider Future Needs: Think about how your mobility might change over time. Investing in equipment that can adapt or is future-proof might be more cost-effective in the long run.
Understanding Product Specifications and Features
Once you have a clear idea of your needs, dive deep into the product details. Don’t just look at the price tag. Dreams2reality.co.uk Review
- Read Descriptions Carefully: Pay attention to the features, materials, and intended use. For instance, a lightweight folding powerchair like the “iCarbon Style Expert” might be ideal for portability but less robust for heavy-duty outdoor use than a larger road scooter.
- Check Specifications:
- Weight Capacity: Crucial for safety and performance.
- Battery Life/Range: How far can it go on a single charge? This is vital for independence.
- Dimensions: Ensure it fits through doorways, lifts, and into vehicles.
- Speed Settings: Is it suitable for indoor and outdoor use?
- Adjustability: Can seats, armrests, or footrests be adjusted for comfort?
- Look for Safety Features: Brakes, anti-tip wheels, lights, and horn are essential safety components, especially for scooters and powerchairs.
Reviewing Pricing, Delivery, and After-Sales Support
These practical elements significantly impact the overall value and experience.
- Transparent Pricing: Ensure the price displayed is the final price, including VAT (unless you’re eligible for VAT exemption, which many mobility aid users are).
- Delivery Terms: Confirm the delivery timeline. For large items like stairlifts, installation will be a separate process. For scooters, is it a kerbside delivery or a white-glove service that includes assembly? Easy Living Mobility offers “Free delivery on all orders over £100,” which is a good start.
- Warranty: Understand the warranty period and what it covers (parts, labour, battery). A good warranty offers peace of mind.
- Returns Policy: What is the process for returns if the item isn’t suitable or has a fault?
- After-Sales Service: Does the retailer offer servicing, repairs, or spare parts? This is particularly important for complex equipment that may require maintenance. A company with physical stores, like Easy Living Mobility, often provides better local support.
Leveraging Trust Signals and Customer Reviews
Don’t underestimate the power of social proof and official credentials.
- Trustpilot and Other Reviews: As noted, Easy Living Mobility links directly to its Trustpilot page. Take the time to read both positive and negative reviews to get a balanced view of other customers’ experiences. Look for patterns in feedback regarding product quality, delivery, and customer service.
- Company History and Reputation: A long-standing business like Easy Living Mobility (established 2001) generally indicates stability and reliability.
- Industry Certifications: While not always visible on the homepage, check if the company is a member of relevant industry associations or accredited schemes, which can signify adherence to certain standards.
By diligently working through these steps, you can make a confident and beneficial purchase that genuinely supports your mobility needs, whether from Store.easylivingmobility.co.uk or any other reputable provider.
Store.easylivingmobility.co.uk Pricing & Payment Options
Understanding the pricing structure and available payment methods on Store.easylivingmobility.co.uk is essential for any potential customer. The website clearly displays prices for its products, which is a fundamental aspect of consumer trust. Given the nature of mobility aids, which can range from relatively inexpensive walking sticks to high-investment stairlifts, flexible payment options are often a key consideration for customers. Infotone.co.uk Review
Product Pricing Display
For items featured on the homepage, such as the “iCarbon Style Expert” at £1,199.99 and the “PELMA Expert Folding Electric Wheelchair” at £1,599.99, prices are prominently displayed. This transparency is a positive sign, allowing customers to quickly gauge the cost of popular items. It’s expected that all product pages on the site would follow this practice, providing clear, upfront pricing information.
- Examples of Products and Prices:
- iCarbon Style Expert: £1,199.99
- PELMA Expert Folding Electric Wheelchair: £1,599.99
- Collapso Cane: £16.99
- Comfy Grip Cane: £16.99
- Carolina Model M (Mobility Scooter): £1,499.99
It’s worth noting that for higher-value items like stairlifts or bespoke home adaptations, pricing often requires a quotation due to customisation and installation complexity. The website likely facilitates this through its contact forms or direct phone line.
Payment Methods
While the homepage doesn’t explicitly list all accepted payment methods (e.g., Visa, MasterCard, PayPal), a standard e-commerce platform in the UK would typically offer:
- Credit/Debit Card: The most common method, accepting major cards like Visa, MasterCard, Maestro, and American Express.
- PayPal: A widely used secure online payment system, offering buyer protection.
- Bank Transfer: Especially for larger, customised orders where a direct bank transfer might be preferred.
- Financing Options: For higher-priced items like mobility scooters and stairlifts, reputable retailers often provide financing options through third-party credit providers. This could include interest-free credit over a certain period or longer-term plans with interest. Customers should always scrutinise financing terms, ensuring they align with their financial situation and Islamic ethical principles, which prohibit interest (riba).
- Motability Scheme: As highlighted on their homepage, Easy Living Mobility facilitates purchases through the Motability scheme, allowing eligible individuals to lease equipment using their government mobility allowance. This is a non-interest-based option as it is a lease agreement rather than a loan.
VAT Exemption
For individuals purchasing mobility aids due to a long-term illness or disability, many products are eligible for VAT exemption in the UK. This means they do not have to pay the standard 20% VAT on these items. Reputable retailers like Easy Living Mobility should have a clear process for customers to declare their eligibility for VAT exemption at the point of purchase. This typically involves completing a simple declaration form. This is a significant financial benefit that customers should always inquire about.
Value for Money
Considering the pricing, the range of products, and the presence of physical stores (implying sales support and potentially after-sales service), Store.easylivingmobility.co.uk seems to offer competitive value for money within the specialist mobility sector. The free delivery for orders over £100 also adds to the overall value proposition. Buyspares.co.uk Review
Customer Support and Service at Store.easylivingmobility.co.uk
In the realm of mobility aids, customer support isn’t just a nice-to-have; it’s a critical component that can significantly impact the user experience, especially given the often personal and sensitive nature of these purchases. Store.easylivingmobility.co.uk provides clear indicators of its commitment to customer service.
Direct Contact Channels
The most prominent feature of their customer support is the direct phone number, 0333 577 8085, displayed clearly at the top of every page. This immediately signals that personal assistance is readily available. For many customers, especially those who may be less comfortable with online forms or prefer verbal communication for complex queries, a direct phone line is invaluable.
- Telephone Support:
- Provides immediate, real-time assistance.
- Allows for nuanced discussions about product suitability, technical specifications, or bespoke requirements.
- Often preferred for troubleshooting or urgent queries.
The “Need help? Contact us today” link further reinforces this, directing users to a dedicated “Contact Us” page. This page would typically include:
- Contact Form: For email inquiries, allowing customers to send messages outside of business hours or for non-urgent matters.
- Email Address: A direct email address for specific departments or general inquiries.
- Physical Address: For correspondence or for customers wishing to visit their head office (if applicable and open to public).
In-Store Support and Service
The presence of “Find a store” link is a significant advantage for Easy Living Mobility. Having physical showrooms allows customers to: Tradeinsulations.co.uk Review
- Test Products: Try out mobility scooters, powerchairs, or rise and recline chairs in person before making a purchase. This hands-on experience is crucial for comfort, fit, and confidence.
- Receive Expert Advice: Speak directly with trained staff who can offer personalised recommendations based on individual needs and demonstrate product features.
- Arrange Assessments: For larger items like stairlifts or home adaptations, in-person assessments by specialists are often required, and local stores can facilitate this.
- After-Sales Service: Physical stores can act as hubs for servicing, repairs, or spare parts, providing ongoing support long after the initial purchase. This locally accessible support network builds significant trust and convenience.
Online Resources and Information
While not explicitly detailed on the homepage, a comprehensive e-commerce site for mobility aids often includes:
- FAQ Section: A dedicated section answering common questions about products, delivery, VAT exemption, and returns.
- Buying Guides: Informative articles or guides that help customers choose the right product for their needs (e.g., “Choosing the Right Mobility Scooter,” “Understanding Stairlift Options”).
- Blog/News Section: Providing updates, relevant articles, or customer stories.
- Motability Scheme Information: As noted, the site provides a link to information on the Motability scheme, indicating their ability to guide customers through this process.
Overall, Easy Living Mobility appears to have a robust customer support infrastructure, combining accessible online channels with the invaluable benefit of physical retail locations, catering to a wide range of customer preferences and needs. This multi-channel approach is a hallmark of a customer-centric business.
Ensuring Ethical Purchases in Mobility Aids
When investing in mobility aids, especially high-value items like powerchairs or stairlifts, it’s not just about finding the right product; it’s also about making an ethical purchase. For the conscious consumer, ensuring that the transaction and the product align with sound moral and religious principles is paramount. In the context of Islamic ethics, this translates to avoiding transactions involving interest (riba), ensuring transparency, and acquiring products that genuinely benefit and uplift individuals.
Avoiding Interest (Riba)
One of the foremost ethical considerations in Islam is the prohibition of interest, or riba. Many high-value purchases, especially in Western economies, are often financed through conventional loans or credit schemes that involve interest. Rubber4roofs.co.uk Review
- Spot Purchase/Cash: The simplest and most straightforward way to avoid interest is to pay upfront using cash or a debit card. This eliminates any debt or interest component.
- Halal Financing Alternatives: Some Islamic finance institutions offer Sharia-compliant financing options. These typically involve structures like Murabaha (cost-plus financing), Ijara (leasing), or Musharaka (partnership), where the bank or institution buys the item and then sells it to the customer at a profit, or leases it, without charging interest. While not explicitly mentioned on Store.easylivingmobility.co.uk, customers can explore these options independently or inquire if the retailer partners with any ethical finance providers.
- Motability Scheme: The Motability scheme in the UK, as offered by Easy Living Mobility, is an excellent option for eligible individuals. It operates on a lease basis, where individuals exchange their mobility allowance for a lease on a vehicle or mobility equipment. This is generally considered permissible as it’s a rental agreement with a fixed term, not an interest-bearing loan. This aligns well with Islamic finance principles of Ijara.
Transparency and Fair Dealing
Islamic ethics heavily emphasise transparency (ghabn) and fairness in all transactions. This includes clear pricing, accurate product descriptions, and honest communication.
- Clear Pricing: Store.easylivingmobility.co.uk displays clear prices for its products, which is a positive sign. Ensure all costs, including delivery and installation (where applicable), are fully disclosed upfront.
- Accurate Product Information: The product descriptions should be comprehensive and truthful, accurately reflecting the item’s features, limitations, and condition. Misrepresentation (ghish) is forbidden.
- Fair Returns Policy: A clear and reasonable returns policy is part of fair dealing, allowing customers to return items if they are unsuitable or faulty, within reasonable terms.
- VAT Exemption: For eligible customers, ensuring the retailer facilitates VAT exemption (which Easy Living Mobility should) is also a matter of fair practice, helping customers access due benefits.
Beneficial and Permissible Products
The products offered by Store.easylivingmobility.co.uk—mobility scooters, stairlifts, powerchairs, and daily living aids—are inherently beneficial and permissible (halal) in Islam. They aim to:
- Enhance Independence: Empowering individuals with mobility challenges to live more independently, which is a highly valued aspect of human dignity.
- Improve Quality of Life: Reducing physical strain and increasing access to daily activities, thus improving overall well-being.
- Support the Elderly and Disabled: Providing necessary assistance to vulnerable members of society.
These products align perfectly with Islamic principles of Ihsan (excellence and benevolence) and Tafriq al-Darar (alleviating harm). There are no elements within these product categories that would fall under forbidden types of goods (e.g., alcohol, gambling tools, un-Islamic entertainment).
In conclusion, when engaging with retailers like Store.easylivingmobility.co.uk, paying attention to the details of financing, ensuring full transparency in the transaction, and confirming the product’s beneficial nature will lead to an ethically sound and fulfilling purchase experience.
FAQ
What is Store.easylivingmobility.co.uk?
Store.easylivingmobility.co.uk is the online retail platform for Easy Living Mobility, a UK-based company specialising in mobility aids and home adaptation solutions, including mobility scooters, stairlifts, powerchairs, adjustable furniture, and daily living aids.
Is Store.easylivingmobility.co.uk a legitimate website?
Yes, based on the website’s transparency, clear contact information, physical store presence, and positive Trustpilot reviews (4.6 stars), Store.easylivingmobility.co.uk appears to be a legitimate and reputable online retailer.
What types of products does Store.easylivingmobility.co.uk sell?
Store.easylivingmobility.co.uk sells a wide range of mobility products, including stairlifts, homelifts, various types of mobility scooters, powerchairs, living room furniture (like rise and recline chairs), and smaller daily living aids such as canes and walking sticks. They also mention fitted bathrooms, bedrooms, and kitchens.
Does Store.easylivingmobility.co.uk offer free delivery?
Yes, the website states that there is “Free delivery on all orders over £100.”
Does Store.easylivingmobility.co.uk have physical stores?
Yes, the website features a “Find a store” link, indicating that Easy Living Mobility operates physical showrooms across the UK where customers can view and try products. Sestraliving.co.uk Review
Can I get VAT exemption on purchases from Store.easylivingmobility.co.uk?
While not explicitly detailed on the homepage, reputable UK mobility aid retailers like Easy Living Mobility typically facilitate VAT exemption for eligible individuals with long-term illnesses or disabilities. Customers should inquire about the process during purchase.
What are the payment options on Store.easylivingmobility.co.uk?
The website doesn’t list all payment methods on the homepage, but standard UK e-commerce sites usually accept major credit/debit cards and potentially PayPal. For larger items, they may offer financing options or support the Motability scheme.
What is the Motability scheme, and does Store.easylivingmobility.co.uk support it?
The Motability scheme is a UK initiative that helps people with disabilities lease a new car, scooter, or powered wheelchair using their government mobility allowance. Yes, Store.easylivingmobility.co.uk explicitly mentions and provides information about the Motability scheme.
How can I contact Store.easylivingmobility.co.uk customer service?
You can contact Store.easylivingmobility.co.uk customer service by calling 0333 577 8085, which is prominently displayed on their website, or by visiting their “Contact Us” page for other methods like an inquiry form.
Are the products on Store.easylivingmobility.co.uk ethical from an Islamic perspective?
Yes, the products offered, such as mobility scooters, stairlifts, and daily living aids, are considered entirely permissible and ethical in Islam as they serve to assist individuals with disabilities or limited mobility, promoting ease, independence, and well-being. Dreammakercomps.co.uk Review
Does Store.easylivingmobility.co.uk offer installation services for stairlifts?
Given that they sell stairlifts and mention fitted bathrooms and kitchens, it is highly likely that Store.easylivingmobility.co.uk offers professional installation services for complex items like stairlifts. This would typically be confirmed during the quotation process.
What is Store.easylivingmobility.co.uk’s return policy?
The website homepage does not detail their return policy. Customers should check the dedicated “Terms and Conditions” or “Returns Policy” section on their website or contact customer service for specific details before purchasing.
How long has Easy Living Mobility been in business?
Easy Living Mobility first opened its doors in 2001, indicating over two decades of experience in the mobility solutions market.
Are there any reviews for Store.easylivingmobility.co.uk?
Yes, the website prominently links to its Trustpilot page, where it holds a generally positive rating of 4.6 out of 5 stars based on over 1,500 reviews, indicating high customer satisfaction.
Can I register an account on Store.easylivingmobility.co.uk?
Yes, the website provides “Sign In” and “Register” links at the top of the page, allowing customers to create an account for easier order tracking and future purchases. Securicaremedical.co.uk Review
Does Store.easylivingmobility.co.uk offer any discounts or promotions?
The homepage highlights “Free delivery on all orders over £100.” For additional discounts or promotions, customers should sign up for their newsletter or check for specific offers on the website.
Is it safe to purchase high-value items like powerchairs online from this site?
Given the physical store presence, clear contact details, and positive Trustpilot reviews, purchasing high-value items from Store.easylivingmobility.co.uk appears to be safe. For significant investments, consider visiting a physical store if possible.
Does Store.easylivingmobility.co.uk ship outside the UK?
The website’s focus and currency (GBP) suggest it primarily serves customers within the United Kingdom. It is best to contact them directly to inquire about international shipping if needed.
What if I need assistance choosing the right product?
The presence of physical stores and a direct phone line (0333 577 8085) indicates that Store.easylivingmobility.co.uk offers customer support to help with product selection. Professional advice, possibly from an occupational therapist, is also highly recommended.
How does Store.easylivingmobility.co.uk compare to other mobility aid retailers in the UK?
Store.easylivingmobility.co.uk stands out with its combination of a comprehensive product range, physical store presence, strong trust signals like Trustpilot, and clear pricing. It compares favourably with major competitors such as CareCo, Mobility Smart, and Eden Mobility, offering a solid option for mobility solutions. Phcvacuumservice.co.uk Review
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