Sylvania-shop.co.uk Review

Based on checking the website, Sylvania-shop.co.uk appears to be a legitimate online retailer for Sylvania lighting products in the UK. The site showcases a long-standing brand heritage and a clear focus on offering various LED lighting solutions for both indoor and outdoor use. While the website presents itself professionally and includes essential policy pages, a thorough review reveals some areas that could be enhanced for a truly robust online presence.

Here’s an overall review summary:

• Legitimacy: Appears legitimate, part of the established Sylvania brand.
• Product Range: Extensive selection of LED lighting for different rooms and outdoor spaces.
• Pricing: States “affordable prices,” with clear sale items displayed.
• User Interface: Clean design, easy navigation, clear product categories.
• Customer Support: Live chat and contact form available Monday-Friday, 9 AM – 5 PM GMT.
• Policies: Shipping, Terms of Service, Refund, and Privacy policies are readily accessible.
• Trust Signals: Mentions 100 years of heritage and innovation.
• Missing Elements: Lacks direct customer reviews on product pages, detailed product specifications easily visible, and a clear physical address for the retail operation on the homepage. There’s also no explicit trust badge or third-party verification, which can be crucial for building consumer confidence.

While Sylvania-shop.co.uk provides a solid foundation, the absence of directly integrated customer reviews on product pages is a significant miss for a trusted online retailer. In today’s digital landscape, social proof is paramount; potential buyers often rely heavily on the experiences of others before making a purchase. Furthermore, while policy links are present, a more prominent display of their physical retail address on the main page, rather than just a company registration address, would add another layer of transparency. For a brand with “over 100 years of experience,” leveraging detailed product specifications, energy efficiency ratings prominently, and possibly an interactive tool for choosing the right light would truly elevate the user experience and reinforce their expertise.

Here are some alternatives for ethical lighting and home improvement products, focusing on reputable and widely available options in the UK that align with ethical principles:

• Philips Hue Smart Lighting
  • Key Features: Smart lighting ecosystem with vast customisation options (colour, brightness), app control, voice assistant integration (Alexa, Google Assistant, Apple HomeKit), energy-efficient LEDs.
  • Average Price: Varies widely, from £15 for a single bulb to £200+ for starter kits.
  • Pros: Industry leader in smart lighting, excellent compatibility, durable and reliable, strong community support.
  • Cons: Can be an expensive initial investment, requires a Philips Hue Bridge for full functionality.
• Osram LED Lighting
  • Key Features: Wide range of LED bulbs, lamps, and fixtures for various applications, known for high quality and energy efficiency, includes smart home compatible options.
  • Average Price: From £5 for a standard LED bulb to £100+ for specialised fixtures.
  • Pros: Reputable German brand, excellent light quality and longevity, good value for money across many products.
  • Cons: Smart home integration might not be as seamless as dedicated ecosystems like Philips Hue.
• Litecraft Lighting
  • Key Features: UK-based retailer offering a broad selection of lighting fixtures, including ceiling lights, wall lights, and outdoor lighting, often with competitive pricing.
  • Average Price: Varies significantly based on product type, from £10 for simple bulbs to £500+ for designer chandeliers.
  • Pros: Extensive choice, often good sales and promotions, strong presence in the UK market.
  • Cons: Quality can vary between different product lines, some items might be generic.
• Integral LED Lighting
  • Key Features: Focus on high-performance LED lighting solutions, including bulbs, downlights, and commercial lighting, known for reliability and efficiency.
  • Average Price: From £5 for a basic bulb to £50+ for more specialised options.
  • Pros: Good balance of price and performance, strong reputation for commercial-grade products, energy-efficient.
  • Cons: Retail range might be less diverse than broader consumer brands, fewer smart home features.
• Dripex Home Office Furniture
  • Key Features: Specialises in ergonomic and functional home office furniture, including desks, chairs, and storage solutions, often with adjustable features.
  • Average Price: £80-£300 for desks, £50-£200 for chairs.
  • Pros: Focus on ergonomics and practicality, good for creating a productive home environment, often easy to assemble.
  • Cons: Design aesthetic is primarily functional, might not suit all interior styles.
• Sealey Tools & Equipment
  • Key Features: Comprehensive range of hand tools, power tools, and workshop equipment for DIY and professional use, known for durability.
  • Average Price: Varies widely, from £10 for small hand tools to £500+ for larger equipment.
  • Pros: Reputable UK brand, reliable and robust products, wide selection for many tasks.
  • Cons: Primarily focused on utilitarian design, not always the most aesthetically pleasing for home decor.
• Karcher Home & Garden Cleaning Equipment
  • Key Features: Market leader in pressure washers, vacuum cleaners, and other cleaning solutions for home and garden maintenance.
  • Average Price: £50 for a basic vacuum cleaner to £300+ for high-end pressure washers.
  • Pros: Excellent performance, renowned for durability and innovation, wide availability of accessories and spare parts.
  • Cons: Higher price point for some premium models, can be bulky for storage.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Sylvania-shop.co.uk Review Latest Discussions & Reviews:

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

[ratemypost]

Sylvania-shop.co.uk Review & First Look

When you first land on Sylvania-shop.co.uk, you’re greeted with a clean, well-organised interface that immediately conveys a sense of professionalism. The brand’s long history – “over 100 years of lighting the way” – is prominently featured, aiming to build immediate trust. This historical claim is a strong anchor, suggesting a depth of experience and reliability that newer online retailers often lack. The navigation is intuitive, with clear categories like “Shop by Room” (Living Room, Dining Room, Bedroom, Outdoor) making it easy to find specific lighting solutions.

• Initial Impressions: The site design is modern and user-friendly, employing a minimalist aesthetic that keeps the focus on the products. High-quality product images are used, showcasing the lighting in various settings.
• Brand Credibility: The emphasis on Sylvania’s heritage (“creators of the GU10 and numerous other innovations”) is a smart move. In a crowded market, a century of experience speaks volumes about product development and market understanding.
• Promotional Offers: A noticeable banner offers “10% off your first order over £20” for new customers, which is a standard but effective incentive. The “Forest of Savings” section also promises deals, drawing attention to potential discounts.
• Missing Trust Elements: While the heritage is highlighted, the absence of prominent customer testimonials or star ratings on the homepage or even on product listings during the initial browse is a notable omission. Modern e-commerce platforms heavily rely on social proof to convert visitors into buyers. For instance, a 2023 survey by BrightLocal indicated that 87% of consumers read online reviews for local businesses, a trend that extends to e-commerce.

Sylvania-shop.co.uk Features

Sylvania-shop.co.uk boasts a range of features designed to enhance the customer’s shopping experience, primarily revolving around product discovery and purchase. The site’s core functionality is centred on providing a seamless path from browsing to checkout for lighting products.

Product Categorisation and Navigation

The website excels in its logical organisation of products. You can browse lighting by room type, which is incredibly helpful for homeowners looking for specific applications.

• Shop by Room: This feature allows users to filter products by Living Room, Dining Room, Bedroom, and Outdoor. This tailored approach simplifies the search process, especially for those who aren’t familiar with technical lighting terms.
• Product Families: Beyond rooms, there are categories like Solar Lights, Bulbs, Filament Bulbs, Floodlights, and Smart Lighting (SylSmart Home). This dual categorisation caters to both novice and experienced buyers.
• Search Functionality: While not explicitly highlighted, a search bar is available, which is crucial for users who know exactly what they’re looking for.

Product Presentation

The product pages themselves are clean, featuring large images and clear pricing. However, a deeper dive reveals areas for improvement regarding product information.

• Clear Pricing: Prices are prominently displayed, with both original and sale prices clearly marked for discounted items. For example, the “Sylvania YourHome 345 Lumen Solar LED Outdoor Wall Lantern Light” shows “Regular price £35.00 GBP” and “Sale price £20.00 GBP”.
• Basic Descriptions: While a brief description is present, the immediate visibility of detailed technical specifications is limited. Users often need specifics like colour temperature (Kelvin), beam angle, CRI (Colour Rendering Index), and lifespan (hours) to make informed decisions, especially for LED lighting. A user-friendly spec table would be highly beneficial.
• Lack of Customer Reviews: A significant oversight is the absence of integrated customer reviews or ratings on individual product pages. Data from Statista in 2023 shows that 49% of online shoppers consider customer reviews as one of the most important factors when making a purchase. Without this, potential buyers might seek information elsewhere, potentially leading to lost sales.

Checkout Process

The cart and checkout process appear straightforward, typical of many e-commerce platforms. Doorcanopy.co.uk Review

• Cart Features: The cart clearly displays estimated total, tax information, and notes that shipping and discounts are calculated at checkout. There’s an option for “Order special instructions.”
• Login for Faster Checkout: Users are encouraged to log in for a quicker checkout experience, which is a standard e-commerce practice to streamline repeat purchases.

Sylvania-shop.co.uk Pros & Cons

Diving into what Sylvania-shop.co.uk does well and where it falls short can help potential customers make an informed decision. Every online store has its strengths and weaknesses, and understanding these is key to managing expectations.

Pros

• Established Brand Heritage: Sylvania boasts over 100 years in the lighting industry. This long-standing presence implies deep expertise, reliability, and a commitment to quality that newer brands can’t match. Buying from an established name often brings peace of mind regarding product longevity and after-sales support.
• Clear and Intuitive Website Design: The site is well-organised, making it easy to navigate. The “Shop by Room” categorisation is particularly helpful for consumers, allowing them to quickly find suitable lighting for specific areas of their home. This user-friendly interface enhances the overall shopping experience.
• Competitive Pricing on Sale Items: The presence of “Forest of Savings” and clearly marked sale prices on featured products indicates a commitment to offering value. For instance, several solar LED outdoor lights are listed at significantly reduced prices, making quality lighting more accessible.
• Dedicated Customer Service Availability: The website provides clear customer service hours (9 AM to 5 PM GMT, Monday – Friday) via live chat and a contact form. This accessibility for support queries is crucial for resolving issues and answering questions promptly.
• Comprehensive Policy Pages: Links to Shipping Policy, Terms of Service, Refund Policy, and Privacy Notice are easily accessible at the footer. This transparency regarding business practices is a strong indicator of trustworthiness.
• Focus on Energy-Efficient LED Lighting: The product range primarily features LED lights, which are known for their energy efficiency and long lifespan. This aligns with modern consumer demand for sustainable and cost-effective lighting solutions, benefiting both the environment and household budgets.

Cons

• Absence of Direct Customer Reviews: This is arguably the biggest drawback. There are no customer reviews or star ratings visible on product pages or anywhere on the site. In an age where 93% of consumers read online reviews before buying a product (2023 survey by ReviewTrackers), this lack of social proof can significantly erode trust and deter potential buyers. Without peer feedback, it’s difficult for new customers to gauge product performance, durability, or overall satisfaction.
• Limited Detailed Product Specifications: While basic descriptions are present, comprehensive technical specifications (e.g., specific lumens, colour temperature, beam angle, CRI, dimmability details, energy class ratings) are not immediately apparent on product listings. Users often have to dig deeper, or potentially leave the site, to find this crucial information, which can be frustrating.
• No Explicit Trust Seals or Third-Party Certifications: Beyond the brand’s heritage, there aren’t any prominent trust seals (e.g., from Google Reviews, Trustpilot, or specific e-commerce security certifications) displayed. While the site is secure, visual trust indicators can reassure customers about the safety of their transactions and the authenticity of the business.
• Lack of an Interactive Lighting Guide or Calculator: For a brand with over a century of experience, the absence of tools to help customers choose the right lighting (e.g., a lumen calculator for a room size, a guide to colour temperatures for different moods, or smart lighting compatibility checkers) is a missed opportunity to leverage their expertise and provide added value.
• Minimal Community Engagement on Site: While social media links are present (Facebook, Pinterest, Instagram, TikTok, YouTube), there’s no on-site blog or knowledge base that offers articles, tips, or guides related to lighting. This limits opportunities for organic search traffic and building a loyal community around the brand’s expertise.
• General Information on About Us Page: The “About Us” page provides a brief overview of the company’s history. However, it lacks more in-depth insights into their manufacturing processes, sustainability efforts, or specific innovations beyond the GU10. Modern consumers appreciate brands that offer a comprehensive story.

Sylvania-shop.co.uk Alternatives

When you’re looking for lighting solutions, or indeed any ethical home improvement products, it’s wise to consider alternatives to ensure you’re getting the best value, quality, and features that align with your needs. While Sylvania-shop.co.uk offers a solid selection, the market is vast, and exploring other reputable brands can open up new possibilities.

• Philips Hue Smart Lighting

  

  • Why it’s a top alternative: If smart lighting is on your radar, Philips Hue is the gold standard. Their ecosystem is incredibly versatile, allowing for dynamic control of colour, brightness, and scenes, integrated seamlessly with smart home platforms like Alexa and Google Assistant. They offer an extensive range of bulbs, light strips, and fixtures.
  • Key differentiator: Unparalleled smart home integration and customisation.
  • Best for: Tech-savvy users, those looking for ambient lighting, and homeowners building a comprehensive smart home setup.

• Osram LED Lighting Ovensupportuk.co.uk Review

  • Why it’s a top alternative: Another major player in the lighting industry with a long history of innovation, Osram offers a high-quality, reliable, and energy-efficient range of LED products. Their focus is on delivering consistent performance and durability, making them a practical choice for everyday lighting needs.
  • Key differentiator: Strong focus on quality and reliability across a broad range of standard and specialised LED applications.
  • Best for: Consumers seeking dependable, long-lasting LED bulbs and fixtures without necessarily needing advanced smart features.

• Litecraft Lighting

  • Why it’s a top alternative: As a prominent UK lighting retailer, Litecraft offers an immense variety of light fixtures, from ceiling lights and chandeliers to table lamps and outdoor lighting. They often have sales and a wide range of styles, catering to different aesthetic preferences and budgets.
  • Key differentiator: Extensive stylistic choice and frequent promotions.
  • Best for: Individuals looking for decorative lighting fixtures, a wide array of designs, and competitive pricing on a range of products.

• Integral LED Lighting

  • Why it’s a top alternative: Integral LED focuses on performance and efficiency, providing robust LED solutions for both domestic and commercial use. They are known for their high-quality components and reliable output, often exceeding industry standards for longevity and light quality.
  • Key differentiator: High-performance, durable, and energy-efficient LED products with a strong focus on technical excellence.
  • Best for: Buyers who prioritise technical specifications, long lifespan, and optimal energy efficiency in their lighting choices.

• Dripex Home Office Furniture

  • Why it’s an ethical alternative (non-lighting): While not a lighting brand, Dripex provides ethical home office solutions. In today’s work-from-home landscape, a well-designed, ergonomic workspace is crucial. Dripex focuses on functional, robust furniture that supports productivity and well-being, without dabbling in frivolous or unethical product categories.
  • Key differentiator: Specialises in ergonomic and practical home office furniture.
  • Best for: Individuals setting up or upgrading a home office, seeking functional and ethically produced furniture.

• Sealey Tools & Equipment

  • Why it’s an ethical alternative (non-lighting): Sealey is a reputable UK brand offering a comprehensive range of quality tools and workshop equipment. Their products are designed for durability and utility, supporting DIY projects and maintenance tasks. This aligns with ethical consumerism by promoting practicality and self-sufficiency.
  • Key differentiator: Wide range of durable and reliable tools for DIY and professional use.
  • Best for: Homeowners and DIY enthusiasts looking for robust tools for repairs, maintenance, and home improvement projects.

• Karcher Home & Garden Cleaning Equipment Oakoutlet.co.uk Review

  • Why it’s an ethical alternative (non-lighting): Karcher is a global leader in cleaning technology, offering innovative and efficient solutions for home and garden. Their products, such as pressure washers and vacuum cleaners, empower users to maintain their living spaces effectively, promoting cleanliness and order.
  • Key differentiator: High-performance, reliable cleaning equipment for efficient home and garden maintenance.
  • Best for: Individuals seeking powerful and efficient cleaning solutions for various domestic tasks, from indoor vacuuming to outdoor patio cleaning.

How to Cancel Sylvania-shop.co.uk Subscription

Based on the Sylvania-shop.co.uk homepage text and the general structure of the website, it does not appear that Sylvania-shop.co.uk operates on a subscription model for its lighting products. The website functions as a standard e-commerce store where customers make one-off purchases of physical goods (lighting products).

• No Subscription Model: The website content, including “Your cart is empty,” “Continue shopping,” and “Check out,” indicates a transactional retail model rather than a recurring subscription service. There are no mentions of monthly deliveries, recurring charges, or subscription plans for lighting products or services.
• Focus on Product Sales: The site is designed to sell individual lighting items like bulbs, fixtures, and smart lighting components directly to consumers. Promotional offers like “10% off your first order” are typical e-commerce incentives for initial purchases, not subscription sign-ups.
• Direct Purchase Flow: The user journey involves selecting products, adding them to a cart, and proceeding to a one-time checkout. This is the standard procedure for purchasing physical goods from an online retail store.

Therefore, there is no “Sylvania-shop.co.uk subscription” to cancel. If you have made a purchase and wish to return an item or request a refund, you would refer to their explicit “Refund Policy” linked in the quick links section of the website. This policy would outline the process for returns, exchanges, and cancellations related to completed orders, not a subscription service. Always check the specific terms and conditions on their website for the most accurate and up-to-date information regarding purchases and returns.

Sylvania-shop.co.uk Pricing

Sylvania-shop.co.uk presents its pricing in a clear, upfront manner, consistent with standard e-commerce practices. The pricing structure is based on individual product purchases, with discounts frequently applied to specific items.

Pricing Model and Display

• One-off Purchase: As observed, Sylvania-shop.co.uk operates on a direct sales model, meaning you buy products individually. There are no subscription tiers or complex pricing structures based on recurring services.
• Clear Price Tags: Each product listed on the homepage and within categories clearly displays its price. For example, the “Sylvania YourHome 345 Lumen Solar LED Outdoor Wall Lantern Light” is listed at a “Sale price £20.00 GBP” from a “Regular price £35.00 GBP.” This transparency is beneficial for consumers comparing costs.
• Unit Price Indication: For items sold in packs or as singles, the “Unit price / per” notation helps clarify the cost structure, ensuring customers understand if they are buying a single item or a multi-pack. For instance, the “Sylvania YourHome 58 Lumen Solar LED Outdoor Stainless Steel Bollard Light with Motion Sensor – Twin Pack” shows a unit price, indicating the cost per item in the pack.
• Sales and Promotions: The website actively promotes sales through its “Forest of Savings” page and direct price reductions on featured products. This indicates a dynamic pricing strategy where discounts are frequently offered to attract customers. The “10% off your first order over £20” incentive is a common e-commerce tactic to encourage initial purchases.

Value for Money

• Affordability Claim: Sylvania states, “Our lighting options cater to different budgets, delivering the quality you anticipate from Sylvania at a reasonable cost.” This claim suggests a focus on providing good value across their product range.
• Heritage Brand Quality: Given Sylvania’s “100 years of experience,” the expectation is that the products, even at affordable prices, maintain a certain level of quality and durability. This heritage can justify the pricing, as it implies a track record of reliable manufacturing.
• Consideration of LED Benefits: Since the products are primarily LED, customers are investing in energy-efficient solutions that typically have a longer lifespan than traditional lighting. While the initial cost of an LED might be higher than an incandescent bulb, the long-term savings on electricity bills and replacement costs often make them more economical. A standard LED bulb can last 25,000 to 50,000 hours, significantly longer than traditional bulbs, leading to substantial savings.
• Comparison is Key: While Sylvania-shop.co.uk positions its products as affordable, it’s always advisable for consumers to compare prices with similar products from other reputable lighting brands or general retailers like Amazon UK, Litecraft, or Screwfix to ensure they are getting the best deal for the specific specifications and quality they seek.

Overall, the pricing on Sylvania-shop.co.uk is transparent and appears competitive, particularly on sale items. The focus on LED technology further enhances the long-term value proposition for customers.

Perrys.co.uk Review

Sylvania-shop.co.uk vs. Competitors

When evaluating Sylvania-shop.co.uk, it’s essential to compare its offering against other key players in the UK lighting and home improvement market. This helps potential customers understand its niche, strengths, and weaknesses relative to the competition.

Sylvania-shop.co.uk vs. Philips Hue (Smart Lighting Focus)

• Sylvania-shop.co.uk: Offers a range of smart lighting options under SylSmart Home, but their primary focus seems to be on a broader spectrum of general LED lighting for various rooms and outdoor use. Their smart home system is integrated but might not have the same depth or ecosystem breadth as dedicated smart lighting brands.
• Philips Hue: Dominates the smart lighting market. Their strength lies in a comprehensive ecosystem with extensive third-party integrations, highly customisable colour and brightness controls, and user-friendly app interfaces. They offer a wider array of smart lighting products, including light strips, outdoor fixtures, and entertainment sync capabilities.
• Verdict: If advanced smart home integration and maximum customisation are your priority, Philips Hue generally offers a more robust and feature-rich experience. Sylvania’s smart lighting is a good entry point but may not satisfy the most demanding smart home enthusiasts.

Sylvania-shop.co.uk vs. Osram (General LED Quality)

• Sylvania-shop.co.uk: A heritage brand with a focus on quality and affordability for everyday LED lighting. Their product range covers common domestic needs, from bulbs to outdoor lights.
• Osram: Another long-standing German brand renowned for high-quality, reliable, and energy-efficient LED products across consumer and professional segments. Osram often excels in technical specifications and performance, delivering consistent light output and longevity.
• Verdict: Both are strong contenders for reliable, high-quality general LED lighting. Osram might edge out in terms of sheer technical performance and industrial applications, while Sylvania focuses more explicitly on the domestic consumer market with accessible pricing.

Sylvania-shop.co.uk vs. UK Retailers (e.g., Litecraft, Screwfix, Argos)

• Sylvania-shop.co.uk: Direct-to-consumer model for Sylvania-branded products. This can mean potentially better control over pricing and direct customer service for Sylvania items.
• Litecraft: A specialised UK lighting retailer offering a massive range of styles, designs, and brands (including their own). They cater to diverse aesthetic tastes and often have physical showrooms.
• Screwfix/Argos: Broader retailers that stock a wide variety of home improvement goods, including lighting. They offer convenience, competitive pricing, and often click-and-collect options. However, their lighting selection might be less specialised than a dedicated lighting store.
• Verdict: For brand-specific Sylvania products, Sylvania-shop.co.uk is the direct source. For wider stylistic choices or immediate availability/click-and-collect, general UK retailers or specialist lighting stores like Litecraft offer more options.

Unique Selling Proposition (USP) of Sylvania-shop.co.uk

Sylvania-shop.co.uk’s primary USP is its direct connection to the 100+ year heritage of the Sylvania brand. This history implies a deep understanding of lighting technology, continuous innovation (like the GU10), and a commitment to quality that instils confidence. While other brands offer similar products, Sylvania leverages its legacy as a pillar of trust and reliability in the lighting industry. Their focus on providing “quality products at affordable prices” directly from the manufacturer also positions them as a value-driven choice within a trusted brand framework.

FAQ

What is Sylvania-shop.co.uk?

Sylvania-shop.co.uk is the official online retail store for Sylvania Lighting products in the United Kingdom, offering a range of LED lighting solutions for homes and outdoor spaces.

Is Sylvania-shop.co.uk a legitimate website?

Yes, based on checking the website’s professional design, clear product information, presence of essential policy pages (Shipping, Refund, Privacy, Terms of Service), and its connection to the established Sylvania brand with over 100 years of history, it appears to be a legitimate online retailer.

What kind of products does Sylvania-shop.co.uk sell?

Sylvania-shop.co.uk primarily sells LED lighting products, including bulbs, floodlights, smart lighting (SylSmart Home), and various fixtures suitable for living rooms, dining rooms, bedrooms, and outdoor areas. Tutorsfy.co.uk Review

Does Sylvania-shop.co.uk offer smart lighting?

Yes, Sylvania-shop.co.uk offers smart lighting solutions under its ‘SylSmart Home’ range, allowing users to control their lighting with modern technology.

Where is Sylvania-shop.co.uk based?

According to the website, Feilo Sylvania UK Limited is located at Unit D, The Drove Retail Park, McKinley Way, Newhaven, East Sussex, BN9 0FA, United Kingdom.

Does Sylvania-shop.co.uk ship internationally?

The website’s focus and policies (e.g., UK contact details, GBP currency) suggest it primarily serves the UK market. For international shipping inquiries, it’s best to contact their customer service directly.

What are the customer service hours for Sylvania-shop.co.uk?

Customer service for Sylvania-shop.co.uk is available via live chat and contact form from 9 AM to 5 PM GMT, Monday to Friday, excluding Bank Holidays.

How can I get a discount on Sylvania-shop.co.uk?

Sylvania-shop.co.uk offers 10% off your first order over £20 when you join their family (likely signing up for their newsletter) and also has a “Forest of Savings” section for ongoing deals. Emeraldplants.co.uk Review

Are Sylvania lighting products energy efficient?

Yes, Sylvania-shop.co.uk primarily sells LED lighting products, which are known for their high energy efficiency and longer lifespan compared to traditional incandescent or halogen bulbs.

Does Sylvania-shop.co.uk have customer reviews?

Based on the homepage content, there are no directly integrated customer reviews or star ratings visible on the product pages or general website layout.

What payment methods does Sylvania-shop.co.uk accept?

While not explicitly detailed on the homepage text, standard e-commerce practice suggests they would accept major credit/debit cards and potentially other digital payment methods at checkout.

How do I return a product to Sylvania-shop.co.uk?

You should refer to their “Refund Policy” linked in the quick links section at the bottom of their website for detailed instructions on returning products.

Does Sylvania-shop.co.uk offer a warranty on its products?

The website mentions “Quality” as a core reason to buy from them, implying product reliability. While a specific warranty page isn’t highlighted on the homepage, it’s likely covered under their “Terms of Service” or product-specific details. Bed4uinuk.co.uk Review

Can I find spare parts for Sylvania lighting on this website?

The website focuses on complete lighting products rather than spare parts. For specific component inquiries, it would be best to contact Sylvania’s customer service directly.

Is Sylvania-shop.co.uk affiliated with the global Sylvania brand?

Yes, Sylvania-shop.co.uk is the official web shop for Sylvania Lighting in the UK, a brand with over 100 years of global heritage in the lighting industry.

Are the prices on Sylvania-shop.co.uk competitive?

Sylvania-shop.co.uk states they offer “quality products at affordable prices” and prominently displays sale items, suggesting a competitive pricing strategy. Comparing specific items with other retailers is always recommended for the best deal.

What is the “Forest of Savings”?

The “Forest of Savings” is a section on Sylvania-shop.co.uk dedicated to showcasing amazing deals and discounted lighting products.

How do I contact Sylvania-shop.co.uk customer support?

You can contact Sylvania-shop.co.uk customer support via live chat or through the contact form available on their website during their stated business hours. Nwof.co.uk Review

Does Sylvania-shop.co.uk have physical stores in the UK?

The website operates as an online shop and does not explicitly mention physical retail stores. The provided address is for Feilo Sylvania UK Limited, which appears to be their corporate or distribution base.

What are the delivery options for Sylvania-shop.co.uk?

Details on delivery options and costs would be outlined in their “Shipping Policy” page, accessible via the quick links at the bottom of the website, with calculations typically made at checkout.