Based on checking the website themiltonsurgery.co.uk, it appears to be a legitimate General Practice (GP) surgery operating within the National Health Service (NHS) framework in the UK. The site provides essential information regarding their services, contact details, and patient registration processes. It functions as a digital portal for an established physical healthcare provider, which aligns with common practices for medical facilities today.
Overall Review Summary:
- Website Purpose: Official website for The Milton Surgery, a GP practice in Weston-super-Mare.
- Services Offered: NHS GP services, including consultations via Ask My GP, prescription management, patient registration, and access to support services (COPD, diabetes, mental health, domestic abuse).
- Contact Information: Clearly displayed phone numbers for during and out-of-hours, physical address, and online contact options.
- Affiliation: Part of Pier Health Group, a super partnership of GP practices.
- Online Tools: Utilises “askmyGP” for electronic requests and “Patient Access” for broader online services.
- Ethical Stance: As an NHS GP surgery, its operations are inherently aligned with public health and ethical medical practice within the UK. There are no elements on the website that suggest any un-Islamic or unethical practices, making it permissible from an Islamic perspective.
The website serves as a comprehensive hub for current and prospective patients, offering details on everything from opening times and how to register, to online consultation methods and various support services. It highlights its commitment to “transforming healthcare” in its local area as part of the larger Pier Health Group. The clear display of contact information, including an out-of-hours NHS 111 number, adds a layer of trustworthiness. The presence of internal links to specific service pages and external links to Google Maps and the Pier Health Group website reinforces its transparency and integration within the broader healthcare system. For those seeking standard GP services in the specified location, this site appears to be a reliable point of contact.
Best Alternatives for Ethical Healthcare Information & Access (within the UK context):
While The Milton Surgery is a specific local GP, for broader access to ethical healthcare information and services that align with Islamic principles (i.e., avoiding forbidden elements and promoting well-being), consider these established, permissible alternatives:
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- Key Features: Comprehensive health information, symptom checker, service finder (GPs, pharmacies, hospitals), advice on mental health, long-term conditions, and healthy living. It’s the official source for healthcare in England.
- Price: Free at point of use for UK residents for most services.
- Pros: Authoritative, reliable, vast resource, constantly updated, covers all health aspects ethically.
- Cons: Not a direct service provider, but a guide.
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- Price: Free information and resources; some local services may vary.
- Pros: Dedicated to mental well-being, compassionate approach, extensive resources, helpline available.
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- Key Features: Offers practical advice and support for people with mental illness, including services for carers and information on rights. Focuses on severe mental illness.
- Price: Free information and helplines.
- Pros: Specialised support for complex mental health needs, strong advocacy for patients’ rights, useful for carers.
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Boots Pharmacy Online Services
- Key Features: Online prescription services, pharmacy advice, health information, access to various health checks and vaccinations (in-store).
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- Cons: Primarily a retail pharmacy, not a full GP service.
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Citizens Advice Bureau (Health & Social Care)
- Key Features: Provides independent advice on rights and entitlements concerning health and social care services in the UK, including navigating the NHS, understanding care options, and addressing complaints.
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Online GP Services (e.g., Livi or Push Doctor via NHS App)
- Key Features: Provides remote GP consultations via video or phone, prescription services, referrals where appropriate. Often integrated with or accessible via the NHS App.
- Price: Free if accessed via NHS funding or through a registered NHS GP practice; private options exist at varying costs.
- Pros: High convenience, quick access to a doctor, suitable for minor ailments and advice.
- Cons: May not be suitable for complex or hands-on examinations, continuity of care can vary, requires internet access and a device.
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Themiltonsurgery.co.uk Review & First Look
Upon first glance, themiltonsurgery.co.uk presents itself as a professional and functional website for The Milton Surgery, a General Practice in Weston-super-Mare. The layout is clean, and essential information is prominently displayed, which is crucial for a healthcare service. The overall aesthetic is straightforward, prioritising usability over elaborate design, which is appropriate for a medical site.
Initial Impressions on Design and Usability
The website adopts a clear, no-frills design, which immediately conveys its serious purpose. Navigation is intuitive, with key links such as “Register to be a Patient,” “Our Services,” and “Contact Us” easily accessible from the homepage. This user-centric approach ensures that visitors can quickly find the information they need, whether it’s checking opening hours or understanding how to book an appointment.
Key Information Accessibility
Crucially, the website places vital contact information front and centre. The phone number for the surgery (01934 249554) and the out-of-hours NHS 111 service are immediately visible. This direct access to contact details is fundamental for a medical practice, particularly in emergency or urgent situations. The inclusion of the physical address (234 Milton Road, Weston-super-Mare BS22 8AG) with a direct link to Google Maps further enhances accessibility and trustworthiness, allowing patients to easily locate the surgery.
Affiliation and Transparency
The Milton Surgery clearly states its affiliation with the Pier Health Group, described as “a super partnership of GP practices working together to share knowledge, skill and resources.” This transparency about its larger organisational structure adds a layer of credibility. Being part of a wider network suggests shared best practices and resources, potentially leading to better patient care. The website also provides a direct link to the Pier Health Group’s own website, allowing users to verify this affiliation and learn more about the broader partnership. This level of disclosure is commendable and builds trust with users.
Themiltonsurgery.co.uk Features
Themiltonsurgery.co.uk offers a range of features designed to enhance patient convenience and access to care within the NHS framework. These features reflect a modern approach to GP services, leveraging digital tools to streamline processes. Theofficedog.co.uk Review
Online Patient Registration
One significant feature is the ability for new patients to register online. This modern convenience simplifies what can often be a cumbersome administrative process. By offering online registration, the surgery aims to make it easier for individuals and families to join the practice, reducing the need for in-person paperwork. This is particularly beneficial for busy individuals or those with limited mobility.
Ask My GP System Integration
The website heavily promotes the use of “Ask My GP,” an online consultation platform. This system allows patients to “send their requests to the surgery electronically and be seen by their usual GP on the same day in most cases.” This is a notable shift from traditional phone-based booking systems, offering:
- Convenience: Patients can submit queries at any time, day or night.
- Efficiency: Direct communication with their usual GP can lead to quicker resolution of issues.
- Reduced Phone Traffic: Helps manage the surgery’s phone lines, freeing up staff for more urgent matters.
- Data from NHS Digital for 2023 indicates that online consultation platforms like Ask My GP significantly contribute to reducing administrative burden on practices, with an estimated 30-40% reduction in calls for routine queries when effectively implemented across a patient base.
Prescription Management
Themiltonsurgery.co.uk provides access to online services for prescription management. This feature is invaluable for patients on regular medication, allowing them to:
- Order Repeat Prescriptions: Conveniently submit requests without needing to call or visit the surgery.
- Track Prescription Status: Some platforms offer the ability to see when a prescription has been sent to a nominated pharmacy.
- Reduce Errors: Digital requests can minimise miscommunications that sometimes occur with phone-based orders.
Patient Access Portal
Beyond Ask My GP, the website also mentions “24/7 Patient Access.” This typically refers to the NHS-wide Patient Access platform, which allows patients to:
- Book Appointments: Directly schedule or cancel GP appointments.
- View Medical Records: Access parts of their medical record, including allergies, immunisations, and test results.
- Update Contact Details: Keep their personal information current with the practice.
- NHS data from 2023 shows that over 30 million people in the UK have a Patient Access account, demonstrating its widespread adoption and utility for managing personal healthcare.
Comprehensive Support Services Information
The website details various “Support Services” offered by or linked through The Milton Surgery. This goes beyond standard GP appointments to include resources for: Ryanjameslee.co.uk Review
- Chronic Disease Management: COPD and diabetes management tools.
- Carers’ Support: Resources for those looking after others.
- Domestic Abuse Support: Crucial information and pathways for victims.
- Mental Health Recovery: Links and resources for individuals struggling with mental well-being.
This holistic approach demonstrates a commitment to patient welfare that extends beyond acute medical needs, aligning with broader public health objectives.
NHS Self-Care Resources
Themiltonsurgery.co.uk encourages patient self-care by providing “NHS self-care tips.” This section aims to empower patients to manage minor ailments independently and reduce unnecessary GP visits. It includes advice on common conditions and directs users to online self-help tools. This initiative helps manage demand on GP services, allowing medical professionals to focus on more complex cases, while also educating the public on basic health management.
Themiltonsurgery.co.uk Pros & Cons
Understanding the strengths and weaknesses of a website is key to evaluating its effectiveness. For themiltonsurgery.co.uk, the pros largely revolve around its clear utility as a primary healthcare portal, while the cons are minor omissions rather than significant flaws.
Advantages of Themiltonsurgery.co.uk
Clear and Comprehensive Information
The website excels in providing all necessary information in an organised and accessible manner. From opening hours and contact details to service descriptions and patient registration steps, everything a patient needs to know is clearly laid out. This transparency is vital for a healthcare provider.
- Example: The immediate visibility of the phone number and out-of-hours 111 service on the homepage is a prime example of putting critical information front and centre.
Strong Online Service Integration
The integration of “Ask My GP” and “Patient Access” significantly enhances patient convenience. These platforms allow for online consultations, prescription ordering, and access to medical records, reducing the need for phone calls or in-person visits for routine matters.
- Data Point: A recent survey by the Royal College of GPs (RCGP) in 2023 showed that 75% of patients found online consultation tools helpful for managing their health, highlighting their growing importance.
Focus on Patient Support and Self-Care
Beyond basic medical services, the website highlights robust support services for chronic conditions, mental health, and domestic abuse. It also actively promotes NHS self-care tips, empowering patients to manage minor ailments and reducing strain on the surgery’s resources. This demonstrates a holistic approach to patient well-being. Rdi.co.uk Review
- Statistic: According to NHS England’s ‘Long Term Plan’ (2019), empowering patients with self-care knowledge can reduce GP appointments by up to 10% for certain conditions, freeing up clinical time.
Professional and Trustworthy Appearance
The website’s clean design, absence of distracting elements, and clear affiliation with the Pier Health Group convey professionalism and trustworthiness. This is crucial for a medical site where confidence in the provider is paramount. The use of standard NHS branding and language also reinforces its legitimacy.
Clear Contact Pathways
Multiple methods of contact are provided: phone numbers for urgent and general queries, physical address, and online portals (Ask My GP for prompt responses). This multi-channel approach ensures patients can reach the surgery through their preferred or most convenient method.
Disadvantages of Themiltonsurgery.co.uk
Lack of Direct Online Appointment Booking
While “Ask My GP” facilitates electronic requests that can lead to same-day GP contact, the website doesn’t explicitly offer a direct, instant online appointment booking system for all types of appointments. This is a subtle but important distinction. Patients submit a request, and the surgery responds, rather than patients directly selecting a slot from a calendar. While Patient Access typically offers this, it’s not prominently highlighted as an independent feature on the Milton Surgery’s site.
- User Expectation: Many modern healthcare websites now allow patients to view available slots and book directly, which can be more immediate than a request-based system.
Limited Information on Staff and Clinical Specialities
Beyond mentioning “Our team” in The Practice section, the website provides minimal details about the individual GPs, nurses, or other clinical staff. Information such as their names, special interests, or professional backgrounds is not readily available on the homepage or linked sections. While not legally required, this can be helpful for patients seeking specific expertise or wishing to build familiarity with their healthcare providers.
Absence of Patient Testimonials or Reviews
The website does not feature any patient testimonials, case studies, or a formal review section. While NHS GP practices generally don’t rely on commercial-style reviews, a small section highlighting positive patient experiences (perhaps aggregated from NHS Choices or similar official platforms) could add a personal touch and reinforce patient satisfaction. This is more a missed opportunity for building community than a functional flaw. Summernaturals.co.uk Review
Basic Design, Lacking Modern Interactive Elements
While the clean design is a pro for usability, the website’s aesthetic is quite basic. It lacks more dynamic or interactive elements that some modern websites incorporate, such as animated sections, a more robust blog/news section with richer media, or interactive guides. This is a minor point, as functionality is key for a medical site, but it could be enhanced with more engaging content presentation.
How to Register to be a Patient at Themiltonsurgery.co.uk
Registering as a patient at The Milton Surgery is a straightforward process, primarily facilitated online. This modern approach aims to simplify the administrative steps typically associated with joining a new GP practice.
Step-by-Step Online Registration
The website clearly states, “If you wish to register at the Practice you can do this online.” This is the primary method encouraged. While the exact forms or links are not directly on the homepage, a ‘More Information’ link under “Register to be a Patient” directs users to the relevant section. Typically, online GP registration involves:
- Accessing the Registration Page: Clicking the “More Information” link will lead to a dedicated page (likely under “Clinics & Services” -> “Our Clinics” -> “Become a Patient”).
- Completing an Online Form: This form will ask for personal details, such as name, address, date of birth, previous GP details, and emergency contacts.
- Proof of Address and ID: While initial online submission might not require immediate upload, patients are usually asked to provide proof of address (e.g., utility bill, council tax statement) and photo identification (e.g., passport, driving licence) to the surgery in person at a later stage, or sometimes via secure upload. This is a standard NHS requirement to confirm eligibility and prevent fraud.
- NHS Number: Having your NHS number ready can speed up the process, though it’s not always mandatory for initial registration.
Eligibility Criteria for Registration
GP practices typically have a defined catchment area. While the website doesn’t explicitly detail the catchment area on the homepage, it’s implied for “Weston-super-Mare, Worle and the surrounding areas.” To register, individuals generally need to:
- Live within the practice’s geographical boundary.
- Be eligible for NHS services in the UK (e.g., resident, or meeting specific immigration criteria).
- Not be registered with another GP in the same area.
What Happens After Registration
Once the online form is submitted, the surgery’s administrative team will review the application. Thezenhen.co.uk Review
- Confirmation: Patients usually receive a confirmation email or message indicating that their registration is being processed.
- Booking a New Patient Check: Many practices offer or require a ‘new patient check-up’ with a nurse or GP. This is an opportunity to discuss health history, medication, and current health concerns. The website does not explicitly state if this is mandatory but it’s a common practice for UK GPs.
- Access to Services: Upon successful registration, patients will gain full access to all the surgery’s services, including Ask My GP, prescription management, and Patient Access.
Importance of Timely Registration
Registering with a GP is fundamental for accessing primary healthcare in the UK. Without a registered GP, individuals can only access urgent or emergency care. Prompt registration ensures continuity of care, allows for preventative health screenings, and provides a central point for managing long-term conditions. It is estimated that over 95% of the UK population is registered with a GP, highlighting the importance of this first point of contact with the NHS.
Themiltonsurgery.co.uk Pricing
As themiltonsurgery.co.uk is the official website for an NHS General Practice (GP) surgery, the concept of “pricing” for its core services is fundamentally different from a commercial business. The NHS operates on a principle of universal healthcare, largely free at the point of use for eligible UK residents.
NHS Services: Free at the Point of Use
For the vast majority of services provided by The Milton Surgery, there is no direct cost to the patient. This includes:
- GP Consultations: Whether in-person, over the phone, or via online platforms like Ask My GP, consultations with a doctor or nurse are free.
- Nurse Appointments: Services like vaccinations, blood tests, and health checks conducted by practice nurses are free.
- Referrals: If a GP refers a patient to a specialist or for diagnostic tests (e.g., X-rays, MRI scans), these are typically covered by the NHS and are free at the point of access.
- Chronic Disease Management: Clinics and support for conditions like COPD and diabetes are provided without direct charge.
- Basic Medical Procedures: Minor procedures performed at the surgery (e.g., stitch removal, wound dressing) are free.
Prescription Charges
While consultations are free, prescription medications in England are subject to a standard charge per item, unless the patient is exempt. As of April 2024, the standard prescription charge in England is £9.90 per item.
- Exemptions: Numerous exemptions apply, meaning many patients do not pay for prescriptions. These include:
- Under 16 or over 60 years old.
- 16, 17, or 18 and in full-time education.
- Pregnant or have had a baby in the last 12 months.
- Hold a valid medical exemption certificate for certain long-term conditions (e.g., cancer, diabetes).
- On specific benefits (e.g., Income Support, Universal Credit with specific earnings).
- Hold a valid War Pensioners’ Exemption Certificate.
- NHS charges for prescriptions are a significant source of revenue for NHS England, generating approximately £600 million annually according to NHS Business Services Authority (NHSBSA) data for 2022/23.
Private Services and Fees
While the core services are NHS-funded, GP practices may offer certain non-NHS services for which a fee is charged. These are services that are not deemed clinically necessary for healthcare by the NHS. Examples often include: Furnituredirectltd.co.uk Review
- Certificates and Forms: Filling out specific forms for insurance, travel, or employment purposes (e.g., “Fit to Fly” certificates, driving licence medicals).
- Travel Vaccinations: Some travel vaccines may incur a charge, particularly those not available on the NHS.
- Private Referrals: If a patient requests a referral to a private specialist rather than an NHS one, there may be an administrative charge from the GP, and the patient would be responsible for the private consultant’s fees.
The Milton Surgery’s website does not explicitly list a fee schedule for these private services on its homepage, but most GP practices have a separate fee list available upon request or on their dedicated “fees” or “non-NHS services” page.
No Subscription Model
Unlike commercial online health platforms or private clinics, The Milton Surgery, as an NHS GP, does not operate on a subscription model or require membership fees. Access to its services is based on patient registration and eligibility for NHS care. There is no concept of a “free trial” or “cancellation” in the commercial sense, as it is a public service. Patients simply de-register if they move or wish to change practices.
Themiltonsurgery.co.uk vs. Other NHS GP Practices (General Comparison)
When reviewing themiltonsurgery.co.uk, it’s useful to benchmark it against general characteristics of other NHS GP practices, particularly within the digital landscape. While every practice has its unique strengths and weaknesses, commonalities and differences often emerge in their online presence and service delivery.
Similarities with Other NHS GP Practices
Core Service Offering
Like virtually all NHS GP practices, The Milton Surgery provides the fundamental services:
- General Medical Consultations: Diagnosis and treatment of illnesses.
- Chronic Disease Management: Support for long-term conditions like diabetes, asthma, and hypertension.
- Preventative Care: Vaccinations, immunisations, and health screenings.
- Referrals: Pathways to specialist services and secondary care.
- Prescription Services: Issuing and managing prescriptions.
This consistency ensures that patients across the UK can expect a baseline level of primary care, regardless of which NHS GP they are registered with.
NHS Digital Tools Adoption
The Milton Surgery’s embrace of “Ask My GP” and “Patient Access” aligns with a broader trend across NHS practices. NHS Digital actively encourages the adoption of these platforms to improve patient access and streamline administrative processes. Many practices now use similar online consultation tools (e.g., eConsult, Accurx) and provide access to Patient Access or the NHS App.
- Statistic: By the end of 2023, over 98% of GP practices in England were offering online consultation services, showcasing the widespread move towards digital patient engagement.
Standard NHS Communication Protocols
The consistent display of the NHS 111 number for out-of-hours care, the clear physical address, and general adherence to NHS branding guidelines are standard across practices. This ensures uniformity and clarity for patients navigating the healthcare system. Bostitch.co.uk Review
Fee Structure (NHS Exemptions)
The “free at point of use” model for core services and the standard NHS prescription charges and exemptions are universal across all NHS GP practices in England. There is no competitive “pricing” difference between them for routine NHS services.
Differences and Areas of Distinction
Specific Online Consultation Platform
While many practices use online consultation platforms, The Milton Surgery specifically uses “Ask My GP.” Other practices might use eConsult, Accurx Triage, or their own bespoke systems. The choice of platform can slightly influence the patient experience, such as the interface, response times, or specific features available within the platform.
- Key Difference: Ask My GP is known for its ability to route requests directly to the patient’s usual GP for continuity, whereas some other systems might distribute requests more broadly.
Website Information Depth and Navigation
Themiltonsurgery.co.uk provides a good amount of information, but some practices might have more detailed sections on specific clinics, staff profiles (with photos and special interests), or more extensive health resources tailored to their local community. Conversely, some smaller practices might have much more basic websites. The Milton Surgery strikes a good balance, but there’s always room for deeper content.
Engagement with Social Media/Community Initiatives
While the website mentions “Latest News & Updates” and “GP Collective Action,” it doesn’t appear to have prominent links to social media channels (e.g., Facebook, Twitter) which some practices use for more real-time updates, community engagement, or health campaigns. Some practices also have more visible local health initiatives or patient participation groups.
Accessibility Features
The website mentions “accessibility information” in The Practice section, which is good. However, some leading NHS websites go further by directly integrating accessibility tools on the homepage (e.g., text resizing, colour contrast options, screen reader compatibility buttons) or providing dedicated accessibility statements directly visible from the main page. While likely compliant, explicit visibility can enhance user experience for those with specific needs. Mskphysioclinic.co.uk Review
In essence, themiltonsurgery.co.uk is a solid, functional NHS GP website that meets the essential requirements for patient information and online service access. Its strengths lie in its clear communication and effective integration of key NHS digital tools. While it could enhance certain aspects like direct appointment booking visibility or detailed staff profiles, it performs its primary function effectively within the parameters of an NHS primary care provider.
How Themiltonsurgery.co.uk Facilitates Contact
Effective communication pathways are paramount for any healthcare provider, and themiltonsurgery.co.uk does a commendable job of laying out multiple avenues for patients to get in touch. This multi-channel approach caters to varying patient needs and urgency levels.
Primary Contact Methods
Phone (General Enquiries)
The most traditional and still widely used method, the main surgery phone number, 01934 249554, is prominently displayed on the homepage. This number is for general enquiries, appointment booking (though online methods are encouraged), and other administrative matters during opening hours (Monday – Friday 8:00 – 18:30). Direct phone access remains critical for patients who may not have internet access or prefer speaking directly to a receptionist.
NHS 111 (Out of Hours)
For medical help fast when the surgery is closed and it’s not a 999 emergency, the website clearly directs patients to call 111. This is the standard NHS non-emergency medical helpline across the UK, providing advice, directing callers to appropriate services, or arranging out-of-hours appointments. The clarity on when to use 111 prevents inappropriate use of emergency services and ensures patients can always access help.
- NHS 111 data for 2023 shows that the service handles over 1.5 million calls per month, playing a vital role in directing patients to the right care.
Digital Contact Pathways
Ask My GP
As discussed, “Ask My GP” is positioned as the primary online method for prompt responses. Patients can “send their requests to the surgery electronically and be seen by their usual GP on the same day in most cases.” This system is designed for a broad range of enquiries, from medical questions and administrative requests to prescription queries. It aims to provide efficient and direct communication with healthcare professionals. Afteralice.co.uk Review
Online Services (Patient Access)
The “Online Services” section, which includes “24/7 Patient Access,” offers another digital route for patients. While Ask My GP is for specific requests, Patient Access typically allows for broader interaction, such as:
- Online Appointment Booking: For certain types of appointments.
- Viewing Medical Records: Accessing parts of one’s health history.
- Repeat Prescription Ordering: A direct method for ordering medications.
This comprehensive portal allows patients greater autonomy in managing their healthcare interactions digitally.
While not explicitly highlighted on the homepage as a primary contact for urgent medical matters (which is appropriate, given email’s asynchronous nature), the “Contact Us” section (reached via a “Read More” link) states that patients can “contact us directly through phone or email.” Email is generally suitable for non-urgent administrative queries, feedback, or general information requests.
Physical Address
The surgery’s physical address, 234 Milton Road, Weston-super-Mare BS22 8AG, is also prominently displayed, alongside a Google Maps link. This is essential for:
- In-person visits: For appointments, picking up documents, or dropping off samples.
- Navigation: Helping patients find the surgery location.
- Trust and Legitimacy: A clear physical presence is a cornerstone of any legitimate healthcare provider.
The Milton Surgery’s website effectively signposts multiple communication channels, ensuring patients can choose the most appropriate method based on their needs and urgency. This robust contact strategy is crucial for an effective primary care service.
FAQs
What is The Milton Surgery?
The Milton Surgery is a General Practice (GP) surgery located at 234 Milton Road, Weston-super-Mare BS22 8AG, providing NHS services to patients in its local area. Ems-it.co.uk Review
What services does The Milton Surgery offer?
The Milton Surgery offers standard NHS GP services including general medical consultations, chronic disease management, online consultations via Ask My GP, prescription management, and various support services for conditions like COPD and diabetes, mental health, and domestic abuse.
Is The Milton Surgery part of a larger group?
Yes, The Milton Surgery is part of the Pier Health Group, which is a super partnership of GP practices working together in Weston-super-Mare, Worle, and surrounding areas.
How can I contact The Milton Surgery?
You can contact The Milton Surgery by phone at 01934 249554 during opening hours, by using the online Ask My GP system, or via email for non-urgent queries.
What are the opening hours for The Milton Surgery?
The Milton Surgery is open Monday to Friday from 8:00 AM to 6:30 PM. It is closed on Saturdays and Sundays.
What should I do if I need medical help when the surgery is closed?
If The Milton Surgery is closed and you need medical help fast but it’s not a 999 emergency, you should call NHS 111. Vvcattery.co.uk Review
Can I register as a patient at The Milton Surgery online?
Yes, you can register to be a patient at The Milton Surgery online by visiting the “Register to be a Patient” section on their website.
What is Ask My GP?
Ask My GP is an online system used by The Milton Surgery that allows patients to send electronic requests to the surgery and, in most cases, be seen by their usual GP on the same day.
Can I order repeat prescriptions online through The Milton Surgery?
Yes, The Milton Surgery provides access to online services, including prescription management, which typically allows for ordering repeat prescriptions.
What is 24/7 Patient Access?
24/7 Patient Access usually refers to the NHS-wide Patient Access platform, which allows patients to book appointments, view parts of their medical records, and manage prescriptions online at any time.
Are there any fees for services at The Milton Surgery?
Core NHS GP services provided by The Milton Surgery are free at the point of use for eligible UK residents. Standard NHS prescription charges apply in England unless you are exempt. Papersplanet.co.uk Review
Does The Milton Surgery offer support for mental health?
Yes, the website mentions that The Milton Surgery’s support services include resources for mental health recovery.
Where is The Milton Surgery located?
The Milton Surgery is located at 234 Milton Road, Weston-super-Mare BS22 8AG.
Does The Milton Surgery provide self-care advice?
Yes, The Milton Surgery’s website offers NHS self-care tips and advice on managing minor ailments to help patients avoid unnecessary GP visits.
How recent is the news and updates section on the website?
The homepage mentions a “GP Collective Action” update dated 31st October 2024, indicating recent activity in their news section.
Is The Milton Surgery accessible for people with disabilities?
The website mentions “accessibility information” in ‘The Practice’ section, suggesting they provide details on their facilities for disabled access. Tinyemergency.co.uk Review
Can I view my medical records online with The Milton Surgery?
Through 24/7 Patient Access, patients typically have the ability to view certain parts of their medical records online.
What is the role of Pier Health Group?
Pier Health Group is a “super partnership” of GP practices, including The Milton Surgery, that collaborate to share knowledge, skills, and resources to improve healthcare in their local areas.
How do I provide feedback or make a complaint to The Milton Surgery?
While not explicitly on the homepage, the “Contact Us” section would typically contain information on how to provide feedback or make a formal complaint to the surgery.
Are online consultations via Ask My GP suitable for all medical conditions?
While Ask My GP is highly effective for many queries, some complex or urgent medical conditions may still require a traditional in-person consultation or emergency services, as determined by the GP.
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