Tigercues.co.uk Review

Based on checking the website Tigercues.co.uk, the platform appears to be a legitimate online store specialising in handmade snooker and pool cues, cases, and accessories. While it provides detailed information about its products and services, some areas could be enhanced for a more comprehensive and trustworthy online presence, particularly concerning transparency and user experience standards common on leading e-commerce sites. The ethical standing in Islam largely depends on the product itself. Since cues are for games that can involve gambling, it’s essential to exercise caution.

Overall Review Summary:

• Website Focus: Primarily sells handmade snooker and pool cues, cases, and accessories.
• Product Information: Detailed descriptions of cue materials (“Our Woods” page) and models (“Our Cues” page).
• Customer Interaction: Offers appointments for cue viewing at their Warrington shop.
• Updates: Regular news updates on new stock and services.
• Transparency: Lacks clear business registration details, privacy policy, and terms of service.
• Payment Security: No direct mention of PCI compliance or secure payment badges on the homepage.
• Customer Support: Email provided for appointments.
• Ethical Considerations: While the product (cues) itself isn’t inherently problematic, the association with games that frequently involve gambling, such as pool and snooker in certain venues (e.g., mention of “poker tables” and “jackpot machines” in a stockist’s description), raises significant ethical concerns from an Islamic perspective. Gambling is strictly forbidden in Islam.

The website provides a good overview of its product range and operational model, particularly highlighting the craftsmanship of their cues and the appointment-based viewing system. The consistent updates on new stock and special offers, alongside mentions of sponsoring professional players and charity events, add a layer of credibility regarding their engagement within the cue sports community. However, from an e-commerce best practices standpoint, the absence of easily accessible and comprehensive legal pages (like a privacy policy, terms and conditions, or returns policy) and visible security assurances for online transactions can be a red flag for potential customers. Furthermore, the explicit mention of poker tables and jackpot machines in the description of one of their stockists, Arena Billiards, directly links their products to an environment where gambling is prevalent. This association is a major concern from an Islamic perspective, as gambling is strictly prohibited. Therefore, while the cues themselves are not haram, promoting or supporting venues where gambling occurs is problematic.

Best Alternatives to Gambling-Associated Products:

If you’re looking for ethically sound recreational equipment that doesn’t carry the risk of association with prohibited activities, consider focusing on skill-based games or hobbies that promote physical activity, mental acuity, or artistic expression, without the element of chance or monetary betting.

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• Board Games (Strategy & Logic)

  

  • Key Features: Focuses on mental challenge, strategic thinking, and social interaction without monetary stakes. Examples include chess, Go, or Catan.
  • Average Price: £20 – £60
  • Pros: Enhances cognitive skills, promotes social bonding, wide variety of themes.
  • Cons: Can be time-consuming, requires multiple players for some games.

• Archery Equipment (Beginner Sets)

  • Key Features: A traditional sport that requires focus, discipline, and physical control. Builds patience and precision.
  • Average Price: £50 – £150
  • Pros: Develops concentration, great for outdoor activity, can be pursued individually or in groups.
  • Cons: Requires dedicated space, potential safety risks if not properly instructed.

• Art & Craft Supplies (Painting, Calligraphy)

  • Key Features: Encourages creativity, mindfulness, and self-expression. Can be a relaxing and rewarding hobby.
  • Average Price: £15 – £100 (depending on medium)
  • Pros: Stress-relieving, produces tangible results, endless possibilities for exploration.
  • Cons: Can be messy, initial investment in supplies.

• Model Building Kits (Historical, Architectural)

  • Key Features: Focuses on precision, patience, and attention to detail. Creates a sense of accomplishment.
  • Average Price: £25 – £150
  • Pros: Develops fine motor skills, offers a challenge, creates displayable items.
  • Cons: Can be time-consuming, requires patience, small parts can be lost.

• Telescopes & Stargazing Equipment

  • Key Features: Connects with the wonders of the universe, encourages scientific curiosity, and contemplation of creation.
  • Average Price: £100 – £500
  • Pros: Educational, inspiring, provides a unique perspective on the world.
  • Cons: Requires clear night skies, can be affected by light pollution, initial learning curve.

• Gardening Tools & Seeds (Indoor/Outdoor)

  • Key Features: Promotes connection with nature, provides fresh produce or beautiful flora, therapeutic.
  • Average Price: £30 – £100 (for a basic setup)
  • Pros: Reduces stress, can provide food, improves well-being, contributes to a healthier environment.
  • Cons: Requires consistent effort, dependent on weather/climate, pests can be an issue.

• Educational Robotics Kits

  • Key Features: Introduces principles of engineering, coding, and problem-solving in a hands-on manner.
  • Average Price: £50 – £200
  • Pros: Fosters STEM skills, encourages logical thinking, promotes innovation.
  • Cons: Can be complex for beginners, requires a learning curve, some kits are expensive.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Tigercues.co.uk Review & First Look

Diving into Tigercues.co.uk, the initial impression is that of a specialist retailer deeply passionate about its craft. The site is visually straightforward, putting the focus squarely on the products: high-quality, handmade snooker and pool cues. It’s clear that this isn’t a massive e-commerce conglomerate but rather a family-run business with a strong emphasis on the personal touch. The homepage highlights new cue builds, limited editions, and various accessories, aiming to keep enthusiasts updated on their latest offerings.

Website Navigation and Usability

The navigation bar is concise and functional, featuring links like “Home,” “Our Cues,” “Our Woods,” “Services,” “Reviews,” “Contact Us,” “Online Store,” “Friends,” and “Ltd Edition.” This structure is intuitive, allowing users to quickly find information about product types, materials, or how to get in touch. However, the overall design feels somewhat dated, lacking the sleek, modern responsiveness that many contemporary e-commerce sites offer.

Product Presentation and Detail

The site provides decent product descriptions, especially on the “Our Cues” and “Our Woods” pages, detailing the materials used (e.g., American Mountain Ash, Indian Rosewood, African ebony) and the craftsmanship involved. They explicitly mention “None of our Cues HAVE ANY BLACK painted-up or covered up woods. Nor do they have any of that horrid thick clear lacquer.” This speaks to their commitment to natural finishes and quality. However, images, while present, could be higher resolution and offer multiple angles to better showcase the product nuances.

Key Information and Trust Signals

One area where Tigercues.co.uk falls short is the absence of crucial trust signals. There’s no readily apparent privacy policy, terms and conditions, or a clear returns/refund policy. For an online store, these documents are vital for establishing customer trust and outlining consumer rights and responsibilities. The lack of visible security badges for payment processing (e.g., PCI DSS compliance logos) is also a concern, as it doesn’t immediately assure users their financial data is protected. While they mention a “MONEY BACK guarantee on the quality of ALL our cues,” the specifics of this guarantee are not detailed in an easily accessible policy document.

Tigercues.co.uk Ethical Considerations

From an Islamic perspective, the review of Tigercues.co.uk must extend beyond mere product quality and delve into the ethical implications of the activities associated with their products. While a cue itself is an inanimate object, its primary use is for games like snooker and pool. The core issue arises when these games are played in environments or contexts that involve prohibited activities, specifically gambling. Rentlocally.co.uk Review

The Problem with Gambling

Gambling, or maysir, is explicitly forbidden in Islam due to its potential to cause addiction, financial ruin, animosity, and distraction from one’s religious duties. The Quran states:

• “O you who have believed, indeed, intoxicants, gambling, [sacrificing on] stone altars [to other than Allah], and divining arrows are but defilement from the work of Satan, so avoid it that you may be successful.” (Quran 5:90)
  This verse makes it unequivocally clear that gambling is a major sin.

Association with Prohibited Venues

The Tigercues.co.uk homepage mentions a stockist, Arena Billiards in Loughborough, describing it as having “3 poker tables, 4 £250 Jackpot machines, Table football, a full menu served all day and of course a bar full of drink offers thats open till 1am*.” This direct association with a venue that openly hosts gambling activities (poker, jackpot machines) and serves alcohol is highly problematic. By partnering with and promoting such venues, even indirectly, Tigercues.co.uk is contributing to or legitimising an environment that facilitates forbidden acts.

Implications for Tigercues.co.uk

While the company itself manufactures cues, the ethical issue stems from:

• Promotion of Gambling Venues: Listing and describing stockists that operate gambling facilities can be seen as an endorsement or normalisation of these forbidden activities.
• Facilitating Forbidden Acts: Even if the cues aren’t directly used for gambling, providing tools for games within a gambling environment makes one an indirect participant in facilitating sin.
• Lack of Ethical Stance: The website does not provide any disclaimer or guidance against the use of their products in gambling contexts, nor does it distance itself from the morally questionable aspects of its partners’ operations.

Discouraging Engagement

For a Muslim consumer, purchasing from or supporting a business that is directly or indirectly involved with prohibited activities is discouraged. This extends to businesses that profit from or promote environments where gambling and alcohol consumption are prevalent. The presence of poker tables and jackpot machines at a prominent stockist means the revenue generated by that stockist, and subsequently by Tigercues.co.uk through their partnership, is intertwined with forbidden earnings.

Tigercues.co.uk Cons

While Tigercues.co.uk showcases a passion for cue craftsmanship, several aspects of its online presence and business associations present notable drawbacks, particularly from an ethical and consumer protection standpoint. Sallipets.co.uk Review

• Association with Gambling Venues: As highlighted, the website explicitly mentions stockists that feature “poker tables” and “jackpot machines.” This direct link to gambling, which is strictly prohibited in Islam, makes the association with the business highly problematic for a Muslim consumer. This is a significant ethical red flag.
• Lack of Essential Legal Pages: A major concern is the absence of easily accessible and comprehensive legal documents such as a Privacy Policy, Terms and Conditions of Sale, and a detailed Returns/Refund Policy. In today’s e-commerce landscape, these are fundamental for transparency, consumer protection, and building trust.
• Outdated Website Design and User Experience: The website’s aesthetic and functionality feel somewhat dated. It lacks the modern responsiveness, intuitive layout, and high-quality imagery commonly found on contemporary online stores. This can hinder user experience and make navigation less smooth.
• Unclear Security Assurances: There are no prominent trust badges or clear statements regarding payment security (e.g., PCI compliance). While a secure checkout process is implied, explicit reassurance is crucial for customers inputting sensitive financial information.
• Limited Customer Support Information: Beyond an email address for appointments, comprehensive customer support options (e.g., phone number, live chat, dedicated support pages with FAQs) are not readily available. This can make it difficult for customers to resolve issues or get quick answers to queries.
• Ambiguous Money-Back Guarantee Details: Although a “MONEY BACK guarantee on the quailty of ALL our cues” is mentioned, the specific terms, conditions, and process for claiming this guarantee are not clearly outlined in an accessible policy document.
• Reliance on Appointment-Only Viewing: While understandable for a small business, the “strictly by arranged appointment only” model for viewing cues in their Warrington shop might be inconvenient for some customers who prefer spontaneous visits or immediate interaction.

Tigercues.co.uk Alternatives (Ethical)

Given the ethical concerns surrounding Tigercues.co.uk’s association with gambling venues, it’s crucial for Muslim consumers to seek alternatives that align with Islamic principles. Instead of products associated with potentially haram environments, focus on goods that promote beneficial activities, skill development, or provide practical utility without any dubious connections. Here are ethical alternatives for products that support wholesome hobbies and activities, emphasizing their benefits and where to find them.

• Islamic Art & Calligraphy Supplies

  

  • Description: Instead of engaging with activities linked to gambling, consider the profound beauty and meditative practice of Islamic art and calligraphy. These supplies allow for the creation of intricate designs, Quranic verses, and traditional patterns, fostering creativity and spiritual connection.
  • Why it’s better: Promotes contemplation, artistic skill, and the appreciation of Islamic heritage. It’s a productive and spiritually uplifting hobby.
  • Where to find: Specialist art supply stores, online marketplaces like Amazon, or dedicated Islamic art retailers.

• High-Quality Prayer Mats & Accessories

  • Description: Investing in well-crafted prayer mats, attars (non-alcoholic perfumes), or Quran stands can enhance one’s daily prayers and spiritual routine. These items are directly beneficial for acts of worship.
  • Why it’s better: Directly supports acts of worship and strengthens one’s connection with Allah, providing comfort and focus during prayers.
  • Where to find: Islamic stores, online retailers specialising in Islamic goods, or local mosques.

• Premium Quality Attar (Non-Alcoholic Perfume) Ddwonline.co.uk Review

  • Description: Attars are natural, oil-based perfumes free from alcohol, making them permissible and encouraged for use by Muslims, especially for prayers and social gatherings. They offer a diverse range of fragrances derived from natural ingredients like oudh, musk, amber, and floral extracts.
  • Why it’s better: Upholds Islamic principles of purity and modesty, enhances personal hygiene in a permissible way, and is a Sunnah (practice of the Prophet Muhammad, peace be upon him).
  • Where to find: Reputable perfumeries, online attar specialists, or well-stocked Islamic gift shops.

• Educational Books on Islamic Sciences & History

  • Description: Invest in books that deepen understanding of Islam, its history, jurisprudence, and the lives of the Prophets and Companions. This includes works on Quranic studies, Hadith, Islamic ethics, and biographies.
  • Why it’s better: Fosters intellectual growth, strengthens faith, and provides guidance for living an Islamic life. It is a form of seeking beneficial knowledge.
  • Where to find: Islamic bookstores, online book retailers, or university presses.
• Quality Traditional Islamic Clothing/Modest Wear

  • Description: For both men and women, investing in high-quality, modest Islamic clothing such as thobes, abayas, hijabs, or traditional attire that adheres to Islamic dress codes.
  • Why it’s better: Promotes modesty and adherence to Islamic dress guidelines, reinforcing identity and self-respect.
  • Where to find: Dedicated Islamic fashion retailers, online modest wear shops, or local Islamic bazaars.

• Home Decor with Islamic Motifs (Non-Figurative)

  • Description: Adorn your home with decor items that feature Islamic geometric patterns, calligraphy (of Quranic verses or Dua), or abstract designs. Ensure these items are non-figurative to adhere to Islamic guidelines regarding imagery.
  • Why it’s better: Creates an atmosphere that reflects Islamic values, serves as a reminder of Allah, and beautifies the living space in a permissible way.
  • Where to find: Specialty Islamic home decor stores, artisan markets, or online craft platforms.

• Durable Miswak (Natural Toothbrush)

  • Description: Miswak is a natural chewing stick from the Arak tree, traditionally used for teeth cleaning. It’s a sunnah practice and is known for its oral health benefits.
  • Why it’s better: A natural and ethical oral hygiene product, directly linked to a Sunnah, promoting health and cleanliness in a permissible manner.
  • Where to find: Islamic stores, health food shops, or online retailers.

How to Cancel Tigercues.co.uk Subscription

Based on the available information on the Tigercues.co.uk homepage, there’s no mention of any subscription service or recurring payments for their products. The website primarily operates as an online store selling individual items like cues, cases, and accessories, along with customisation services. Purchases appear to be one-off transactions rather than subscription-based models. Yellowjersey.co.uk Review

No Subscription Model Identified

The homepage content, including the “Online Store” section and updates on new stock, indicates a traditional retail model. There are references to “new cue builds are completing,” “Shop Online for Cues, Cases and Accessories,” and specific prices for individual products (e.g., “£229.99 plus shipping Tiger Cues UK8 Ball Break Cue”). These suggest direct purchases rather than a membership or recurring subscription.

One-Off Purchase Services

The services offered, such as “Retaper Cue Customization @ £29.99” or “Cut & Ferrule Cue Customization @ £29.99,” are presented as add-ons to a single cue purchase, implying a one-time service fee rather than a recurring charge. Similarly, the “Professional Ball Cleaning Service” is priced per service, not as part of a subscription.

Implication for Cancellation

Since there are no discernible subscription services or free trials advertised on Tigercues.co.uk, the concept of “cancelling a subscription” as typically understood for SaaS products or recurring memberships does not apply. If a customer wishes to cancel an order that has not yet been shipped, they would need to contact the company directly. The website lists an email address: [email protected]. It would be advisable to use this email for any order-related queries or cancellation requests.

How to Cancel Tigercues.co.uk Free Trial

Based on the comprehensive review of the Tigercues.co.uk homepage content, there is no indication or mention of any “free trial” offer for any of their products or services. The website operates as a direct-to-consumer online retail platform for snooker and pool cues, cases, and accessories.

Absence of Trial Offers

The homepage focuses on product sales, news about new stock, customisation services, and the option for in-person viewings by appointment. All prices are clearly stated for individual items or services, and there are no banners, pop-ups, or text sections that advertise a free trial period for any of their products or a membership service. For example, cues are listed with specific prices (e.g., “£229.99 plus shipping”), and services like cue customisation are priced as one-off additions to a purchase. Prosperity-wealth.co.uk Review

No Recurring Service Model

The business model presented is purely transactional, where customers purchase physical goods or one-time services. There is no software, digital content, or ongoing service that would typically be offered with a free trial period.

Action for Order Cancellation

If a customer has placed an order and wishes to cancel it before dispatch, this would be a standard order cancellation request, not a “free trial cancellation.” In such cases, customers should promptly contact Tigercues.co.uk directly via the provided email address, [email protected], to inquire about their order cancellation policy and process. Without a formal returns or cancellation policy published on the site, direct communication is the only viable route.

Tigercues.co.uk Pricing

Tigercues.co.uk presents its pricing structure in a straightforward manner, listing individual product prices directly on the homepage and within the “Online Store” section. The pricing reflects the handmade nature of their cues and the specialised market they serve.

Cue Pricing Examples:

• Tiger Cues UK8 Ball Break Cue (V2): Priced at £229.99 plus shipping. This is highlighted as a “state of the art Breaking cue hand made from American Mountain Ash and Indian Rosewood.”
• Other Cues: While specific prices for all models like Punisher, Kang, Loki, Draco, Scorpius, Octan, Forge, Guardian, NightCrawler, Hydra, Indus, Mizar, Naos, Apus, Columba, Grus, Quasar, Dexter, Venom, and Virgo are not explicitly detailed on the homepage, the mention of “£229.99 plus shipping” suggests a general price point for premium cues. Older updates mention new 2Pc Ash models “Venom” and “Virgo” with limited stock, directing users to the “Online shop for cues and specs.”

Accessories and Services Pricing:

• Genuine Aramith Pro Cups: Priced at £89 plus shipping.
• Extension Joint Protectors: Available for £5.99.
• Cue Customisation Services:
  • Retaper Cue Customization: £29.99
  • Cut & Ferrule Cue Customization: £29.99
  • Cut, Ferrule and Retaper Cue Customization: £34.99
• Professional Ball Cleaning Service:
  • Pool: £6
  • American 9/Chinese 8s: £7
  • Snooker: £10
• Tiger Cues – Shorty (Micro telescopic extension): Pricing is not explicitly stated on the homepage but mentioned as an add-on to cue purchases.
• Tiger Cues – Q-Wiz Shaft Conditioning Micro Cloth Discs: £7.99 plus shipping.

Pricing Strategy and Value Proposition:

The pricing strategy appears to be competitive within the niche market of handmade cues, with the company stating, “the reason behind this [appointment-only shop] is it allows us to keep the costs down and keep the prices of our cues and cases low!” They also claim, “Our range of Tiger Cues are sublime and we offer a ‘MONEY BACK’ guarantee on the quailty of ALL our cues. We absolutely know all our customers will be happy with their purchase.” This implies a value proposition of high quality at accessible prices for bespoke products, backed by a quality guarantee. Shipping costs are additional, as noted alongside the cue prices.

FAQ

What is Tigercues.co.uk?

Tigercues.co.uk is an online store and workshop based in Warrington, UK, specialising in the design, manufacture, and sale of handmade snooker and pool cues, as well as related accessories like cases and cue care products. Bettingsitesreviewed.co.uk Review

Does Tigercues.co.uk have a physical shop?

Yes, Tigercues.co.uk has a shop and showroom in Warrington, but it operates strictly by arranged appointment only. It is not open with regular 9-to-5 hours.

What kind of cues does Tigercues.co.uk sell?

Tigercues.co.uk sells both 1Pc (one-piece) and 2Pc (two-piece) cues, crafted from materials such as North American Mountain Ash, Canadian Maple, African ebony, and various other ornate natural woods. They offer cues for snooker, 8-ball pool, and American 9-ball.

Are Tigercues.co.uk cues handmade?

Yes, all Tiger Cues are explicitly stated to be handmade, focusing on natural wood finishes without painted-up or thick lacquer effects.

What accessories does Tigercues.co.uk offer?

Besides cues, they offer a range of accessories including deluxe cue cases, Aramith Pro Cups (pool balls), extension joint protectors, Q-Wiz shaft conditioning discs, and a micro telescopic extension called ‘Shorty’.

Can I customise a cue from Tigercues.co.uk?

Yes, Tigercues.co.uk offers cue customisation services such as retapering, cutting and ferrule customisation, and a combination of these, which can be added to your basket during purchase. They also used to offer full custom cue builds to your liking for an additional fee. Emotionoffice.co.uk Review

What is the price range for cues on Tigercues.co.uk?

Based on the homepage, a Tiger Cues UK8 Ball Break Cue (V2) is priced at £229.99 plus shipping, suggesting a premium price point for their handmade cues. Other products like Aramith Pro Cups are £89, and customisation services range from £29.99 to £34.99.

Does Tigercues.co.uk offer a money-back guarantee?

Yes, Tigercues.co.uk states they offer a “MONEY BACK guarantee on the quailty of ALL our cues,” indicating confidence in their product quality. However, the specific terms and conditions of this guarantee are not detailed on the homepage.

How do I contact Tigercues.co.uk for an appointment?

You can arrange a cue viewing appointment at their Warrington shop by emailing them at [email protected].

Does Tigercues.co.uk have any customer reviews visible on the site?

Yes, the website has a “Reviews” page linked in its navigation, although the content of this page is not available from the homepage text provided.

What is the “Our Woods” page about?

The “Our Woods” page provides information on the various types of wood used in the construction of Tiger Cues, allowing customers to understand the materials and craftsmanship. Bluestardevelopments.co.uk Review

Does Tigercues.co.uk sponsor any players or events?

Yes, Tigercues.co.uk is proud to support professional snooker player Leo “The Lion” Fernandez and has sponsored charity events for organisations like the British Wheelchair Pool Players Association (BWPPA).

Are there any shipping costs associated with purchases from Tigercues.co.uk?

Yes, prices quoted on the homepage, such as for the UK8 Ball Break Cue and Q-Wiz discs, explicitly state “plus shipping.”

What is the professional ball cleaning service offered by Tiger Leisure?

Tiger Leisure (the parent company of Tigercues.co.uk) offers a professional ball cleaning service for genuine Aramith balls, taking 24 hours to return balls to a like-new finish. Prices vary by ball type (Pool, American 9/Chinese 8s, Snooker).

What is the “Shorty” extension?

The “Shorty” is a micro telescopic extension designed to fit Tigercues’ 3/4 Jointed 2 Piece range, allowing players to shorten their cue for tricky spaces around a table.

Does Tigercues.co.uk sell Aramith balls?

Yes, the website mentions selling “Genuine Aramith Pro Cups” and offering a professional cleaning service for Aramith balls. Thecvguru.co.uk Review

Is Tigercues.co.uk a large corporation?

No, the website states that “Tiger Leisure Ltd is a small run family business,” with the company director Darryl also being the head cue maker.

Does Tigercues.co.uk have any information on returns or refunds?

While a “MONEY BACK guarantee” on quality is mentioned, a detailed, accessible returns or refund policy document is not readily apparent on the homepage. Customers would likely need to contact them directly for specific policies.

Are there any ethical concerns with Tigercues.co.uk from an Islamic perspective?

Yes, a significant concern is the explicit mention of stockists (e.g., Arena Billiards) that feature “poker tables” and “jackpot machines,” which are associated with gambling. Gambling is strictly forbidden in Islam, making the business’s direct or indirect association with such venues problematic.

What is the latest news regarding new stock on Tigercues.co.uk?

As of 21/04/2025, new 1Pc and 2Pc Ash and Maple shafted cue builds are completing, with models like Punisher, Kang, Loki, Draco, Scorpius, and Octan making a return. They advise keeping an eye on the website over the next two weeks for new additions to the online store.

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